First Direct stands out from other consumer brands with its genuinely customer-centric approach. Customers praiseFirst Direct for its empathy, approach to solving problemsand the seamless service it provides online and via phone.

As an award-winning utility provider, built around what’s best for the customer, OVO Energy proves it is possible to be different. The company was recently recognised by moneysavingexpert.com as number one for customer service (82% great), ahead of all 27 energy suppliers.

Nobody likes waiting in all day for deliveries. It’s frustrating and inconvenient. With this in mind, DPD created Predict - its unique one-hour delivery service slot.

Predict notifies customers in advance of a one hour delivery slot via text message or email and then allows them to watch the progress of their DPD driver whilst en route.

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With their organic produce delivery service, Abel & Cole provide a completely different way to shop, cook and eat. The company works directly with their suppliers to know exactly how your food is made and what goes into it.

charity: water has a clear mission: to bring clean, safe drinking water to every person in the world. But the way they do this is a bit different to most charities.

charity: water has a completely transparent approach. It gives donors the security and comfort they need to know that all the money they donate directly benefits the charity’s mission.