Master Data (40 mins) The Usual Suspects (ISU house) Device Management specialties (DM Technology) Tricky terminology Fun and Interactive Activity!

Meter Reading from Start to Finish (25 mins) Scheduling Creation of Meter Reading Orders Completion of Meter Reading Orders Meter reading follow-up

Service Order Overview (15 mins) R/3 v CCS Service Order capabilitiesAgenda

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Section 1

Master Data

Technical Master DataBPCACIPCOBusiness PartnerContract AccountContractUtility InstallationPremiseConnection ObjectMaster Data - The Usual Suspects

Connection ObjectThe physical buildingIPCOTechnical Master Data v Device Management TechnologyDLDPremiseThe apartment/suiteUtility InstallationA service at a building (may be multiples)Device LocationThe Meter LocationDeviceThe MeterDevice CategoryRegister GroupDCRG

What makes a meter?04643kWh0021kW1234567890GEB263/1234567CCSRegister Group 5c-4d: This group has two registers a 5 dial consumption register and a four dial demand registerDevice Category/Material B263: This is a Digital meter that has register group 5c-4dDevice/Equipment 100001: This Meter has the Serial Number 1234567, and manufacturer serial number 1234567890GE. It was made by General Electric in 2001. It is a B263 type of meterCISMeter Code/Type B263: This is a Digital meter that has two registers a 5 dial consumption register and a four dial demand registerMeter Number 1234567: This Meter has the BC Hydro Serial Number 1234567, and manufacturer serial number 1234567890GE. It was made by General Electric in 2001. It is a B263 type of meter

Names in IS-U and the standard system

Name in IS-UFrom componentName in standard systemDevicePlant Maintenance (PM)EquipmentDevice categoryLogistics Basic Data (LO-MD)MaterialDevice numberLogistics Basic Data (LO-MD)Serial number

The device number is created in MM with the function Goods Receipt. At the utility company, the device is labeled with this number. The device number can also be generated when you create a device in IS-U. The device is identified by a unique material and serial number combination to distinguish it from other pieces. The equipment number is the same throughout the whole system.

CIS v CCS TerminologyCCS functionality is an add-on to core SAP R/3 functionality. For the Utilities industry, some new objects were created. In the cases where existing R/3 objects were used, they may or may not have a new name, depending on the screen being used.

CISSAP R/3CCSMeter Type/Code-Register GroupMaterialDevice CategoryMeter NumberEquipmentDevice

CISSAP R/3CCS-Functional LocationConnection Object-Device Location--PremiseSLID -Utility Installation

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Section 2

Meter Reading

Meter Reading/Billing ScheduleBillingPortionM2MeterReadingUnit423092MParameterRecordBCHYDROBill every 20 workdays, starting from Jan 2, 2003 (and using factory calendar Z2)Create Meter Reading Orders and download them to ITRON 4 days before the billing day, as defined on the Portion M2BillingPortionB22Bill every 40 workdays, starting from Feb 2, 2003 (and using factory calendar Z2)MeterReadingUnit423092BCreate Meter Reading Orders and download them to ITRON 4 days before the billing day, as defined on the Portion B22Dummy. Contains no Budget Billing informationSchedule Master Data defines the Rules around Meter Reading and BillingFactory Calendar Z2

Meter Reading/Billing Schedule Cont.Schedule Records are created periodically from the Schedule Master Data. They define the actual dates that each MRU is read and Portion billed.MRU: 423092B02.02.200303.04.200301.06.200302.08.200304.10.200302.12.200301.02.200403.04.2004

Meter Reading Unit 423092B has 8 Schedule Records:

Meter Reading from Start to Finish A Meter Reading Order (MRO) and a Billing Order are created together. The MRO has status MRO Created and the Billing Order has a Status of Not Billable The reading is performed. The reading is entered on the MRO. The reading is validated. If the reading is Plausible, the MRO is set to status Billable, and the Billing Order is set to status Billable. If the reading is Implausible, the MRO is set to status Automatically Blocked, and the Billing Order remains on status Not Billable. Implausible readings are corrected, estimated, or released. In each case the MRO is set to status Billable or Released by Clerk and the Billing Order is set to status Billable. The nightly billing run selects all Billing Orders with status Billable and executes billing.

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Section 3

Service Orders

CIS v CCS Terminology (again)Service Orders are core SAP R/3 Functionality. Premise and Utility Installation dont exist on a Service Order. Service work is done at a Functional Location Materials are consumed whilst servicing Equipment

CISSAP R/3CCSMeter Type/Code-Register GroupMaterialDevice CategoryMeter NumberEquipmentDevice

CISSAP R/3CCS-Functional LocationConnection Object-Device Location--PremiseSLID -Utility Installation

Service Order FeaturesEach Order has an Order Type and an Activity Type (a hierarchical way of defining the type of work to be performed)Each Order has a Functional Location (with a corresponding Object Address) defining where the work is to be done, and a Business Partner (with a corresponding Customer Address) defining who wants the work done One or more Operations break down the work into logical stepsOne or more Materials identify what needs to be taken into the field for use or consumption during the course of the work (e.g. tools or spare parts)One or more pieces of Equipment can be specified representing the physical assets to be worked onLinks to the Sales and Distribution (SD) module of SAP in order to charge for work done and materials used.