4th BP

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ACWUA 4th Best Practices Conference (Water and Wastewater Utilities Reform: Changes & Challenges) 7-8 December 2011 Detailed Program Day (1) Wednesday 7 December 2011 Time Conference Official Opening Session H.E. Eng. Khaldon Khashman, Arab Countries Water Utilities Association (ACWUA) Secretary General H.E. General Sayed Naser, Chairperson of Holding Company for water and wastewater, Egypt Word from the League of Arab States H.E. Dr. Stefan Girod, Chairman of German Water Partnership, Germany H.E Mr. Jörn Winkels, Chairman of the advisory board, Ms. Cornelia Wolff von der Sahl, WASSER BERLIN INTERNATIONAL Patronage speech (Prime Ministry of Arab Republic of Egypt): H.E. Dr. Abdel Qawi Khalifah (Cairo Governor), H.E. General Khaled Foudah (South Sinai Governor) ACWUA Honorary Membership Award: H.E. Prime Minister of Arab Republic of Egypt (representative) and H.E Eng. Khaldon Khashman 09:00-10:00 Coffee Break 10:00-10:30 Plenary Session (Keynote Speakers) Eng. Mamdouh Raslan, Deputy Chairman of Holding Company for Water and Wastewater, Egypt “Water Sector Reform in Egypt” Mr. Ahmad Tahboub, Chairman of the National Law Center, Jordan “The framework of procurement and contractual relationships in the light of water sector reform” 10:30-11:30 Session (2) Challenges Prohibiting a Successful Utility Reform Chairperson: Eng. Sa’ad Abu Hammour, Jordan Valley Authority, Jordan 1. Aqaba Water Changes Made, Challenges Met, Naem Saleh, Session (1) The Paradigm Shift in Managing Water Utilities (I) Chairperson: Dr. Walid Abdel Rahman, Mihaona, Kingdom of Saudi Arabia 1. Experiences from the Modernization of the Syrian 11:30-13:00

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ACWUA 4th Best Practices Conference

(Water and Wastewater Utilities Reform: Changes & Challenges)

7-8 December 2011

Detailed Program

Day (1) Wednesday 7 December 2011 Time

Conference Official Opening Session

H.E. Eng. Khaldon Khashman, Arab Countries Water Utilities Association (ACWUA) Secretary General H.E. General Sayed Naser, Chairperson of Holding Company for water and wastewater, Egypt Word from the League of Arab States H.E. Dr. Stefan Girod, Chairman of German Water Partnership, Germany H.E Mr. Jörn Winkels, Chairman of the advisory board, Ms. Cornelia Wolff von der Sahl, WASSER BERLIN

INTERNATIONAL Patronage speech (Prime Ministry of Arab Republic of Egypt):

H.E. Dr. Abdel Qawi Khalifah (Cairo Governor), H.E. General Khaled Foudah (South Sinai Governor) ACWUA Honorary Membership Award:

H.E. Prime Minister of Arab Republic of Egypt (representative) and H.E Eng. Khaldon Khashman

09:00-10:00

Coffee Break 10:00-10:30

Plenary Session (Keynote Speakers) Eng. Mamdouh Raslan, Deputy Chairman of Holding Company for Water and Wastewater, Egypt “Water Sector Reform in Egypt” Mr. Ahmad Tahboub, Chairman of the National Law Center, Jordan “The framework of procurement and contractual relationships in the light of water sector reform”

10:30-11:30

Session (2) Challenges Prohibiting a Successful Utility Reform Chairperson: Eng. Sa’ad Abu Hammour, Jordan Valley Authority, Jordan 1. Aqaba Water Changes Made, Challenges Met, Naem Saleh,

Session (1) The Paradigm Shift in Managing Water Utilities (I) Chairperson: Dr. Walid Abdel Rahman, Mihaona, Kingdom of Saudi Arabia

1. Experiences from the Modernization of the Syrian

11:30-13:00

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Day (1) Wednesday 7 December 2011 Time

Aqaba Water W.L.L, Jordan

2. Water Sector Reform in Lebanon and Impact on Low Income Households, Ahmad Nizam, South Lebanon Water Establishment, Lebanon

3. Improvement management of the water sector in Oman, Salah Al Mahrooqi, Public Authority of Electricity & Water, Oman

4. Setting up Northwest Jerusalem Villages New Water and Wastewater Department, Results and Progress. Fayez Abu Hilou, Palestinian Water Authority, Palestine

20 min Discussion

Water Supply and Sanitation Sector. Ahmad AlKasir, Water Programme of the German Technical Cooperation (GIZ), Syrian Arab Republic

2. Performance Based Contracts as Water Loss Reduction tools at water utilities, Contract (Case Study: Madaba), Feras Matar, Jordan

3. Building Institutional Capacity during the Assessment Stage of the Project Cycle: The Case of Four Affiliated Companies in Egypt. Tony De Seta, RODECO Consulting GmbH, Germany

20 min Discussion

Lunch Break 13:00-14:00 Session (4) Best practices in water utilities reform (I) Chairperson: Eng. Ahmad Nizam, Southern Lebanon Water Establishment, Lebanon

1. Approach for water network resource management (WNRM); synthesis of GIS, hydraulic analysis, and strategic planning. Ahmad Moawad, Holding Company for Water and Wastewater, Egypt.

2. Improving Water Efficiency in Stone and Marble Industry through Private Public Community Partnership. Bassam Hayek, Al Hayek for Environmental Consultancy, Jordan.

3. The Economist of Supplying Water in Sultanate of Oman

Khalid Al Saadi, Public Authority of Electricity & Water, Oman.  20 min Discussion

Session (3) German Water Partnership session-organized with inter 3 Chairperson: Mohamed Badran, Inter 3 GmbH

1. Integrated Water & Wastewater Services Programme (IWSP) Keith Brooke, Dorsch Consult,Egypt

2. Ways of Describing Best Technology and How to Develop it Further Into a Technical Standard Roland Knitschky, DWA e.V.

3. Strategies for a successful utility reform - the example of a German water utility from Leipzig. Jürgen Wummel, Sachsen Wasser GmbH

4. Highly Efficient and Sustainable Water Supply

in Jordan. Amer Mokbel (Wilo) 20 min Discussion

14:00-15:30

PM Coffee Break

15:30-16:00

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Day (1) Wednesday 7 December 2011 Time

Session (6) Capacity building in water utilities reform Chairperson:  Mostafa Biad, ACWUA Capacity Building & Training technical working group, Morocco 

1. Capacity building challenges in Water and Wastewater sector, Mohamed Moawad, Egypt

2. Sustainable Water Improves Tomorrow’s Cities Health Managing Water for the City Of Future, Noha Sabry, Alexandria Water Company, Egypt

3. Delegation – The Quickest and Easiest Way to Improve your Organization, Nancy Barnes, USA

4. AQWA Academy – export of German knowledge on water to Arab countries using a blended learning concept

  

 20 min Discussion

Session (5) German Water Partnership session-organized with inter 3 Chairperson: Azmi Ghneim, German Water Partnership Head Office.

1. Enhanced Water Cycle Systems and Water Saving Concepts. Marcus Lopp, Ingenieurbüro Lopp GmbH

2. DEMAPLAN - Demand-Oriented Management and Planning for Water Utilities. Mohamed Badran, inter 3 GmbH

3. Ways towards a Centralized Management of decentralized Wastewater treatment Clusters: A new approach to enhance investments in innovative infrastructures for Jordan. Roland A. Müller, Helmholtz Centre for Environmental Research

4. Energy Optimisation of a 2.1 Million PE WWTP Against The Background Of General Cost Increase, Decreasing Water Consumption And Demanded Stability Of Charges. Mathias Stief, Consulaqua Hamburg GmbH

20 min Discussion

16:00-17:30

Gala Dinner 20:00

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Day (2) Thursday 8 December 2011 Time

Session (8) GIZ Regional Dialogue: Regulation and Water Sector Reform – Learning from Experiences from Zambia, Kenya and Egypt Chairperson: Mr. Ahmad Tahboub, National Law Center, Jordan Presentations from:

1. Peter Mutale, Chief Inspector, National Water Supply and Sanitation Council (NWASCO), Zambia

2. Malaquen Milgo, CEO Athi Water Service Board, Kenya

3. Hisham Gafaar, General Manager, Egyptian W&WW Regulatory Agency (EWRA), Egypt.

40 min round tables and moderated discussion

Session (7) Best practices in water utilities reform (II) Chairperson: Dr. Ahmad Moawad, Holding Company for Water and Wastewater, Egypt

1. Information and Communication Technology for Water Utility Management. Nabil Chemaly, German Agency for International Cooperation , Lebanon

2. Amendment of the Organizational Structure of North Lebanon Water Establishment, Challenges and Opportunities, Jamal Krayem, North Lebanon Water Establishment, Lebanon

3. Automation of Program Management for Investment Programs, PMIS in the Egyptian Water Sector Clemens Mauel, CES Consulting Engineers Salzgitter GmbH, Germany

4. ecoBETA help you saving 30% of your water consuming, Mohamed El Sayed, Egypt

20 min Discussion

09:00-10:30

AM Coffee Break

10:30-11:00

Session (10) GIZ Dialogue: The challenge of decentralized sanitation for water utilities – experiences from MENA, Africa and Germany  Chairperson: Dr. Thomas Petermann, GIZ Human Capacity Development Short presentations from

1. Hans Hartung, Germany. Sustainable on-site sanitation.

Session (9) IWA Session‐Strategic Asset Management – critical steps towards effective O&M 

Chairperson: Ms. Kirsten de Vette, International Water Association (IWA), The Netherlands

1. Enabling the environment for a better Strategic Management for the sector , Mona Salem

2. Utility reform and the link to Strategic asset

11:00-12:30

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Day (2) Thursday 8 December 2011 Time

Technical alternatives for faecal sludge management.

2. Status of Sanitation in MENA: the main challenges for decentralized options, Mostafa Biad, Morocco

3. Jürgen Wummel. Demonstration Center for decentralized sanitation concepts, Leipzig BDZ

40 min round tables and moderated discussion

management, Joao Feliciano

3. Strategic Asset Management - Egyptian experience, Moustafa Mousa 

20 min Discussion

Lunch Break 13:00-14:00

Session (12) KfW Session-"Adaptation to Climate Change through water utilities reform" Chairperson: Ms. Claudia Bürkin, KfW, Egypt

1. The impact of climate change on utilities: How to adapt. Martin Kerres, KfW office, Germany

2. Climate Change and Utilities. DAWSSA - Case Study. Mohamad Kayyal, KfW office, Syria

  20 min Discussion

Session (11) Best practices in water utilities reform (III) Chairperson: Dr. Rifa’at Abdelwahab, Holding Company for Water and Wastewater, Egypt

1. Operator Certification: Striving for Excellence AbdelRahman Al-Omari, Jordan Water and Wastewater Sector Services Team, Jordan

2. Creation of a Customer Service Center in South Lebanon Water Establishment. Nidal Hachicho, South Lebanon Water Establishment, Lebanon

3. Best Practice for Energy Management at Nubaria WTP in Alexandria Water Company, Faten Alkhouly, Alexandria Water Company, Egypt.

20 min Discussion

14:00-15:30

PM Coffee Break

15:30-16:00

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Day (2) Thursday 8 December 2011 Time

Session (13) The paradigm shift in managing water utilities (II) Chairperson: Eng. Ra’ed Daoud, ECO Consult, Jordan

1. Making Commercialization Work (What businesses are we in anyway?) John Sitton, Cardno Emerging Markets USA, Ltd, USA.

2. How to get water from the Nile to the desert? Reforms, water networks and strategies in Khartoum, Sudan. Laure Crombe, CEDEJ Khartoum, France

3. Integrating Management Initiatives under Total Quality Management Approach: A Case Study in Alexandria, Egypt Siham Shoukry, Alexandria sanitary Drainage Company, Holding Company for Water and Wastewater, Egypt

4. Water sector transformation in Jordan – the path from fragmented governmental structures towards integrated utility management , Stephan Kugler, Dorsch International Consultants GmbH, Jordan

20 min Discussion

16:00-17:30

Conference Closing Session Speakers: Chairperson of each session 5 min conclusion per each

17:30-18:00