4.5 SECRETS TO BECOMING A

Corporate Superhero

Heidi Alexandra PollardCEO, UQ Power

Workplace Futurist and Company Culture Architect

We’ve been fortunate to work with many leaders looking for a better way of doing business for the wellbeing of people and planet.

We’ve worked with dozens of businesses and leaders who are passionate about redefining work for the future so that people can love their work everyday.

Better Way To Do Business

UQPower.com.au#StartWithU

As workplace futurists and culture architects, we get excited about the creation of uncorporate cultures and how business and people are adapting and creating new ways of working in order to remain relevant and be sustainable.

We’re passionate about

Work / play / living

Generosity EconomyGlobal nomadsCity based dwellersMassively mobile

EnergyDisconnectionDepression

Co-workingCollaboration

End of retirement

Cloud computingEducation reengineering

Quadruple bottom line

The dream

HERE

THERE

The reality

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HERE

THERE

I’m excited here I go

I haven’t gotten very

far

It feels like I’m going

backwards

Now I’m getting

somewhere

I have arrived!

HOW CHANGE HAPPENS

FACT:

The world

has changed.

THE NAKED TRUTH

• CHANGE IS MESSY• EVERY PERSON HAS DIFFERENT NEEDS• YOU CAN NEVER COMMUNICATE

ENOUGH• THERE IS NEVER ENOUGH TIME, MONEY,

SUPPORT• CHANGE IS ALWAYS UNCOMFORTABLE• YOU’LL BE F.I.N.E.

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IT’S OK – YOU’LL BE FINE!

•Freaked out•Insecure•Neurotic •Emotional

Most of us want to

control the change

We continue complain about the changes to anyone who will listen

We keep failing to nail the change

process and message.

We fail to bring others along with

us.

But the reality is staring at us

Shift happens.

• Hyper-connectivity• Increased Demand for CSR• Accelerating Technology • People want tailored convenience

““Heidi we’ve seen more Heidi we’ve seen more change in the last 3 change in the last 3

years than in the last years than in the last 3030.” .”

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Change is happening exponentially

But people think linearly

Smart Phones Personal Computers

Google Yellow Pages

Netflix Cinemas

iPods Record industry

Wikipedia Encyclopaedia BritannicaDIS

RU

PTED

NO INDUSTRY OR GOVERNMENT IS EXEMPT

The best thing about being a workplace

futurist is that I get to make mistakes

Let’s take a walk in the Let’s take a walk in the Land of Possibility Land of Possibility

and see if you can be a and see if you can be a futurist too!futurist too!

Let’s take a walk in the Let’s take a walk in the Land of Possibility Land of Possibility

and see if you can be a and see if you can be a futurist too!futurist too!

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PAIR SHARE - DISCUSSHow many predictions did you guess?

Which predictions surprised you the most?

How does these future trends relate to your work here at the Port Corporation?

?

The challenge is not to get sucked into the

Vicious vortex of change

FOR STARTERS YOU HAVE TO

#startwithU

AND GET YOUR HOUSE IN ORDER

4.5 SECRETS TO SURVIVECHANGE FATIGUE AND BECOME A

Corporate superhero

GET YOUR HOUSE IN ORDER

Remember the 3 little pigs, well you don’t want to find you’ve built your reputation, career or team out of sticks.

People who succeed and survive have solid brick foundations in their IQ and Vision and they have their windows – Body and EQ – open to the world.

Think about your own house that you live in – do you have one messy room that you don’t show guests in and tend to throw all your ‘stuff’ into?

4 secretsIQ – Intellectually focused

EQ – Interpersonally connected

Body – Physically energised

Vision – Purposefully alignedwww.UQPower.com.au

WORK IT. OWN IT. • You’re not born with it – you gotta work it.

• Generally when IQ EQ

• Before you make a change your brain must ‘see it’ in a mental picture or vision – this vision helps you harness your IQ and social intelligence or EQ.

• Change happens when it reaches the body.

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WITHOUT VISION POWER WITH VISION POWER

Lack of faith in self Live a life of value

Disconnected from intuition Trust intuition and gut feelings

Unable to make decisions easily Have a sense of knowing and calm

No clear direction in life Make a difference in others lives

Known as: Strategic and inspiring

Potential physical signs of a lack of Vision Power:

headaches, vision and jaw problems

Secret 1 - VISION – KNOW YOUR WHY

Who did you

want to be

when you

grew up?

WHY YOU NEED A WHY

26 280 days20 years old = 19 000 to go30 years old = 15 000 to go40 years old = 11 000 to go

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• Find creative ways to explore your purpose

• Engage with people to co-author the future

WHAT’S YOUR VISION?

YOUR WHY

• The contribution to myself

• The contribution to my partner

• The contribution to my family (& pets)

• The contribution to my friends

• The contribution to my workplace

• The contribution to my community

WITHOUT IQ POWER WITH IQ POWER

Lack of joy and spark Perform better at work

Unhelpful mind chatter More career & promotion success

Sense of struggling Sense of groundedness

Worry a lot Stable and secure

Known as: Knowledgeable and innovative.

Potential physical signs of a lack of IQ:

headaches and stiffness in upper back

Secret 2 – IQ – KNOW YOUR WHAT

IQ Focus Practice Exercise 1 – shoot ‘em up, OK

Position 1 Position 2

Exercise 2 – the alphabet challenge

FOCUS MODEL

More Detail

Less Detail

More Detail

Less Detail

© Macklin Holdings

Stand in 2 circles one inside the other

•My life story…

•A passion I have outside of work is…

•I love working for our organisation because…

•My favourite book / movie at the moment is…

A GAME OF FOCUS

YOUR WHAT

• The books I will read

• The skills I will learn

• The qualities I will develop

• the health, fitness and stamina

I will achieve

WITHOUT BODY POWER WITH BODY POWERLack of self esteem & confidence Feel confident even in challenging

situations

Neglect own needs More assertive with needs

No ‘me time’ Say no when you need to

Out of touch with tangible feelings Radiate more energy

Known as: Energetic and magnetic.

Potential physical signs of a lack of Body Power:

Physical exhaustion, digestive problems

Secret 3 – BODY – YOUR HOW

Despite all this change one constant has remained the same – the ability to influence, engage, inspire, relate and build rapport. Ie:

The ability to communicate

THE ONE CONSTANT

So how do you effectively communicate

in times of VUCA (volatility, uncertainty, complexity and ambiguity)?

You have to #startwithU by believing in U and your message.If you don’t believe, no one else will because your body will tell them so - every one can spot a phoney!

THE BODY NEVER LIES

- 7% of meaning is in the words that are spoken

-38% of meaning is paralinguistic – the way we say it

-55% of meaning is in body language & expression

WHY YOU MUST BECOME FLUENT IN A SECOND LANGUAGE

• Feet parallel

• Knees pushed back, not locked

• Invisible string from crown of head

• Hands relaxed by your side

• Using Gestures

Body Language Practice

body language practice

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“It’s important we get this right.

Things must change around here.”

WITHOUT EQ POWER WITH EQ POWER

Lack of confidence Communicate confidently

Unable to build rapport Able to read social cues

Lack of boundaries – give power away

Build strong relationships

Closed off, shut down from others Open, compassionate & understanding toward others

Known as: Charming and a connector.

Potential physical signs of a lack of EQ:

Heart, circulation, throat problems

Secret 4 – EQ – KNOW YOUR WHO

Are You “Batteries Not Included”

AKA a “Drainer” of energy?

Are you “Batteries Included”?

AKA a “Giver” of Energy?

Introduce yourself to someone:

Like it’s a waste of your time

Test It In Your Body

Introduce yourself to someone:

Like you really really want to impress them but are a phoney.

Change Your Body

Introduce yourself to someone:

Like they are your long lost best friend

Lead With Love

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CHANGE IS GOING TO HAPPEN YOU CAN CHOOSE TO LET IT HAPPEN TO

YOU OR YOU CAN

Make It HappenAND LEAD THE WAY!

UQPower.com.au#StartWithU

BUT WAIT!What’s the 0.5?

SHHHH IT’S A secret

But here’s some clues

WHEN LEADERS FOCUS ON DEVELOPING THE 4.5 AREAS OF

THEIR PEOPLE AT WORK EVERY CULTURE METRIC IMPROVES

Source: WorkHuman Research Institute at Globoforce

U must CHANGE

U must GROW

U must GET UNCOMFORTABLE

#startwithU

REPORT BACK

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Stay in touch www.UQPower.com.auwww.linkedin.com/in/heidialexandrapollard