43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima...

84
Social Monitoring Report # Semiannual Report July - December 2020 February 2021 Indonesia: Metropolitan Sanitation Management Investment Project - Part 1 Prepared by Directorate General of Human Settlements, Ministry of Public Works and Housing for the Republic of Indonesia and the Asian Development Bank.

Transcript of 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima...

Page 1: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

Social Monitoring Report

# Semiannual Report July - December 2020 February 2021

Indonesia: Metropolitan Sanitation Management

Investment Project - Part 1

Prepared by Directorate General of Human Settlements, Ministry of Public Works and Housing

for the Republic of Indonesia and the Asian Development Bank.

Page 2: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

CURRENCY EQUIVALENTS (as of 31 December 2020)

Currency unit – rupiah (Rp)

Rp1.00 = $0.0000712251 $1.00 = Rp14,040

ABBREVIATIONS

ADB – Asian Development Bank

AIF – ASEAN Infrastructure Fund

AHs – Affected Households

APs – Affected Persons

APBD – Anggaran Pendapatan dan Belanja Daerah (Local government budget)

APBN – Anggaran Pendapatan dan Belanja Negara (State budget)

ASEAN – Association of Southeast Asian Nations

Bappeda – Badan Perencanaan Pembangunan Daerah (Development Planning Agency)

BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works)

BMD – Barang Milik Daerah (Regional Property)

BMN/D – Barang Milik Negara/Daerah (State/Regional Property)

BPN – Badan Pertanahan Nasional (National Land Agency)

CAP – Corrective Action Plan

CBO – Community-based Organization

CEMP – Contractor’s Environmental Management Plan COI – Corridor of Impact

COW – Commencement of Work/Surat Perintah Mulai Kerja (SPMK)

CPMU – Central Project Management Unit

DDR – Due Diligence Report

DED – Detailed Engineering Design

DFAT – Department of Foreign and Trade (Australia) DGHS – Directorate General for Human DMS – Detailed Measurement Survey

GRM – Grievance Redress Mechanism

IEE – Initial Environmental Examination

IP – Indigenous Peoples

LAC – Land Acquisition Committee

LARP – Land Acquisition and Resettlement Plan

LPIU – Local Project Implementation Unit

LPMU – Local Project Management Unit

MDG – Millennium Development Goals

MSMIP – Metropolitan Sanitation Management Investment Project

O&M – Operation and Maintenance

OCR – Ordinary Capital Resources (ADB Loan)

OHS – Occupational Health and Safety (K3)

Page 3: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

PCM – Pre-Contract Meeting

Permendagri – Peraturan Menteri Dalam Negeri (Minister of Home Affairs Regulation)

PISC – Project Implementation Support Consultant

PP – Peraturan Pemerintah (Government Regulation)

PPIU – Provincial Project Implementation Unit

PPK – Pejabat Pembuat Komitmen (Commitment Maker)

PU – Public Works Agency (Dinas Pekerjaan Umum)

PUPR – Public Works and Housing (Pekerjaan Umum dan Perumahan Rakyat)

RP – Resettlement Plan

RT/RW – Rukun Tetangga/Rukun Warga (neighborhood/community unit)

Satker – Satuan Kerja (Working Unit)

SPS – Safeguard Policy Statement

URP – Updated Resettlement Plan

WCS – Wastewater Collection System WWTP – Wastewater Treatment Plant/Instalasi Pengolahan Air Limbah

(IPAL)

NOTE{S}

(i) In this report, "$" refers to United States dollars. This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.

Page 4: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

3

TABLE OF CONTENTS

I. EXECUTIVE SUMMARY 6

II. PROJECT IMPLEMENTATION AND SOCIAL SAFEGUARDS STATUS 8

1. Project Overview ............................................................................................................ 8

2. Project Progress ............................................................................................................. 8

3. Institutional Arrangements for Involuntary Resettlement Implementation and Monitoring 10

4. Updated LARPS, Incorporation of Safeguards Requirements into Project Contractual Arrangements ............................................................................................................... 10

III. INVOLUNTARY RESETTLEMENT PERFORMANCE MONITORING 12

1. General Progress in Resettlement Plan (RP) Implementation ....................................... 12

1.1. Issues Affecting Timely Land Handover .............................................................. 15

2. Relocation .................................................................................................................... 15

2.1. Other Remarks on Relocation ............................................................................ 16

3. Income Restoration Program ........................................................................................ 16

3.1. Status of Income Restoration Program ............................................................... 16

3.2. Consultation with Eligible AP for Income Restoration Program ........................... 17

3.3. Other Remarks on Income Restoration Program ................................................ 17

4. Disclosure, Consultation & Participation ....................................................................... 18

5. Operation of Grievance Redress Mechanism (GRM) for each Subproject .................... 24

5.1. Narrative Summary of Grievances ...................................................................... 24

6. Other Issues ................................................................................................................. 24

6.1. Institutional Matters and Capacity Training ......................................................... 24

6.2. Temporary Impacts during Civil Works ............................................................... 25

7. Resettlement Principles Compliance ............................................................................ 30

IV. CONCLUSION 34

V. APPENDICES 35

LIST OF TABLES

Table 1. Project Overview, Snapshot of Project Progress ........................................................... 9

Table 2. Status of Social Safeguard and Involuntary Resettlement Document .......................... 10

Table 3. General Progress in Land Clearance and Handing Over of Land for Civil Works ......... 12

Table 4. Disbursement and Use of Funds ................................................................................. 14

Table 5. Updated Relocation Impacts ........................................................................................ 15

Table 6. Confirmed Relocation Preferences for Households with Fully Affected Houses ........... 16

Table 7. Relocation Solutions Implemented for Vulnerable Households .................................... 16

Table 8. Status of Relocation Sites ............................................................................................ 16

Table 9. Program Participation (Cumulative) ............................................................................. 17

Table 10. Effectiveness of Income Restoration Program Activities ............................................ 17

Page 5: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

4

Table 11. Information Dissemination Meetings Conducted During Reporting Period by Subproject .................................................................................................................................................. 18

Table 12. Means of Disclosure of PIB by Location .................................................................... 23

Table 13. Summary of Grievance Cases ................................................................................... 24

Table 14. Compliance in Loan Covenant ................................................................................... 30

Table 15. Compliance with Resettlement Principles Set Forth in LARP ..................................... 31

Table 16. Outstanding Issues and Corresponding Plans of Action ............................................ 34

LIST OF FIGURES

Figure 1. Documentation of Mitigation Done by Contractor in B2 Makassar .............................. 27

LIST OF APPENDICES

Appendix 1. Brochure of Makassar B2 Package ........................................................................ 35

Appendix 2. Invitation, Attendance List, Photo and Minutes of Meeting of Information Dissemination in Kel. Lette, Kec. Mariso ................................................................................... 38

Appendix 3. Photo and Minutes of Brochure Handover of B2 in Kel. Mattoangin, Kec. Mariso .. 42

Appendix 4. Photo and Minutes of Brochure Handover of B2 in Kel. Mamajang Dalam, Kec. Mamajang ................................................................................................................................. 43

Appendix 5. Photo of Brochure Handover of B2 in Kel. Mandala, Kec. Mamajang .................... 44

Appendix 6. Photo and Minutes of Brochure Handover Paket C2, Kel. Pannambungan, Kec. Mariso ....................................................................................................................................... 45

Appendix 7. Photo and Minutes of Brochure Handover of C1 and C2 in Kel. Maloku, Kec. Ujung Pandang.................................................................................................................................... 46

Appendix 8. Photo and Minutes of Brochure Handover of C1 and C2 in Kel. Sawerigading, Kec. Ujung Pandang ......................................................................................................................... 47

Appendix 9. Photo of Brochure Handover of C1 and C2 in Kel. Losari, Kec. Ujung Pandang .... 48

Appendix 10. Photo and Minutes of Brochure Handover of C1 and C2 in Kel. Bulogading, Kec. Ujung Pandang ......................................................................................................................... 49

Appendix 11. Minutes of Brochure Handover of C1 and C2 in Kel. Mangkura, Kec. Ujung Pandang .................................................................................................................................................. 50

Appendix 12. Minutes of Brochure Handover of C1 and C2 in Kel. Baru, Kec. Ujung Pandang . 51

Appendix 13. Minutes of Brochure Handover of C2 in Kel. Kunjungmae, Kec. Mariso ............... 52

Appendix 14. Photo and Minutes of Brochure Handover of C3 in Kel. Kampung Buyang, Kec. Mariso ....................................................................................................................................... 53

Appendix 15. Photo and Minutes of Brochure Handover of C1 in Kel. Bontorannu, Kec. Mariso 54

Appendix 16. Photo and Minutes of Brochure Handover of C1 in Kel. Mattoangin, Kec. Mariso 55

Appendix 17. Photo and Minutes of Brochure Handover of C1 and C3 in Kel. Mariso, Kec. Mariso .................................................................................................................................................. 56

Appendix 18. Photo and Minutes of Brochure Handover of C3 in Kel. Pannambungan, Kec. Mariso .................................................................................................................................................. 57

Appendix 19. Photo and Minutes of Brochure Handover of B2 in Kel. Tamarunang, Kec. Mariso .................................................................................................................................................. 58

Page 6: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

5

Appendix 20. Photo and Minutes of Brochure Handover of B2 in Kel. Mario, Kec. Mariso ......... 59

Appendix 21. Photo and Minutes of Brochure Handover of B2 in Kel. Labung Baji, Kec. Mamajang .................................................................................................................................................. 60

Appendix 22. Photo and Minutes of Brochure Handover of B2 in Kel. Maricaya Selatan, Kec. Mamajang ................................................................................................................................. 61

Appendix 23. Photo and Minutes of Brochure Handover of B2 in Kel. Bonto Biraeng, Kec. Mamajang ................................................................................................................................. 62

Appendix 24. Photo and Minutes of Brochure Handover of B2 in Kel. Bonto Lebang, Kec. Mamajang ................................................................................................................................. 63

Appendix 25. Photo and Brochure Handover of B2 in Jl. Tupai on 16 October 2020 ................. 64

Appendix 26. Photo and Brochure Handover of B2 in Jl. Tupai on 18 October 2020 ................. 65

Appendix 27. Photo and Brochure Handover of B2 in Jl. Tupai on 19 October 2020 ................. 65

Appendix 28. Photo of Brochure Handover of C1 in Jalan Cendrawasih ................................... 66

Appendix 29. Project Location ................................................................................................... 68

Appendix 30. Complaints Records During January-June 2020 .................................................. 70

Appendix 31. Land Handed Over for Civil Works (BA-STL) and Commencement of Work (COW) Letter ......................................................................................................................................... 77

Appendix 32. Land Certificate for Access Road to Pumping Station Site in Jambi ................... 115

Appendix 33. Mayor Decree of Jambi City No.330/2020 on LPMU Formation ......................... 120

Appendix 34. Project Information Booklet ................................................................................ 124

Appendix 35. Complaints Records During July-December 2020 ............................................. 132

Appendix 36. Letter regarding Lend-Use for Land Required by the Project in Pekanbaru ....... 136

Appendix 37. Temporary Impact During Construction Report for Makassar B2 ....................... 138

Appendix 38. Socio-economic Profiles of AHs in Makassar B2 ............................................... 156

Page 7: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

6

I. EXECUTIVE SUMMARY

1. Indonesia has one of the lowest coverage rates of conventional off-site urban sewerage in Asia. Only 11 out of its 330 cities have partial sewerage systems, and only 2% of the national urban population is connected to central wastewater treatment plants (WWTPs); the remaining urban population depends on poorly constructed and maintained septic tanks and unlined pit latrines, which result in leachates penetrating the aquifers. The present sanitation services are inadequate and unintegrated, due to inadequate and poorly enforced regulations. The project will respond to the needs of urban communities (including low-income households) by constructing new separate sewerage systems and WWTPs, setting up local wastewater infrastructure management institutions, and strengthening the relevant regional government departments. 2. The project date of ADB loan effectiveness was 9 July 2014, with the current closing date on 31 December 2023 and a total amount of USD 120 Million (M). A loan extension was internally approved by ADB on 31 January 2020, with a closing date of 31 December 2023. On 2 October 2017, the Project Implementation Support Consultant (PISC) for the project - Loan No. 3123/-I8280 (AIF)-INO: Metropolitan Sanitation Management Investment Project was appointed by Directorate General of Housing Settlements (DGHS) to undertake tasks listed under Contract HK.02.03/MSMIP-KONS/X/11/2017. The PISC contract currently applies for the implementation support requirements for the local governments of Makassar, Pekanbaru, and Jambi.

3. Of the six civil works packages financed under OCR/AIF, the Makassar Sewer System B2 was awarded on 14 November 2019 (PT. Waskita Karya) with the commencement of work (COW) was on 14 November 2019. The contract award date for Makassar WWTP B1 was on 9 October 2020 with COW was on 25 November 2020. Pekanbaru WWTP B1 was awarded on 25 November 2020 (PT. PP (Persero) Tbk – PT. Panca Jasa Lingkunga, KSO), Pekanbaru Sewer System NC was on 8 September 2020, Jambi WWTP B1 was on 26 October 2020, and Jambi Sewer System B2 was on 9 October 2020. Following the aforementioned contract award and current procurement progress, the payment of compensation was completed in 2012 for Makassar subproject, December 2018 for Pekanbaru subproject, and December 2018 for Jambi subproject.

4. On the other hand, the progress of the civil works packages financed under State Budget (APBN) is as follows: Contract for Makassar C1 was awarded on 10 January 2020 (PT. Adhi Karya) and C2 was awarded on 10 January 2020 (PT. Waskita Karya) and Makassar C3 was on 27 February 2020 (PT. Karaga Indonusa Pratama). Pekanbaru SC1 was awarded on 1 November 2018 (Wika-Karaga, KSO) with COW was on 9 Nov 2018. SC2 was awarded on 1 November 2018 (PT. Hutama Karya - Rosa Lisca, KSO) with COW was on 9 November 2018. For Jambi C, the contract was awarded 14 December 2020. 5. The project is Category B for both environmental and social safeguards. There are no indigenous people that will be affected by it. Land Acquisition and Resettlement Plan (LARP)1 and Initial Environmental Examination (IEE) for each of the Subprojects were submitted in 2012 and 2013. 6. Updated LARP for Pekanbaru was submitted to Asian Development Bank (ADB) on 27 December 2018. ADB provided the comments on 17 January 2019 stated that the LARP is no longer relevant since all lands for the project have been acquired and there has been no change on the project design for the alignment of the Wastewater Collection System (WCS). The latest payment for pumping station is on 10 December 2018. The supporting documents for WWTP and pumping station have been included in the previous reports. LARP formulation for Makassar was recommended by ADB on 5 October 2018 to address detailed engineering design (DED) changes and impacts specifically on the access road to WWTP and Pump Station B. However, during Review Mission of ADB conducted from 9 November-11 December 2018, it was decided to formulate instead

1 Due Diligence Report (DDR) in the case of the Makassar Subproject.

Page 8: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

7

a due diligence report.2 The updated Due Diligence Report (DDR) was approved on 27 August 2020. During the kickoff meeting for ADB Review Mission on 2 May 2019, it was agreed that updating LARP Jambi is no longer required since all required lands have already been acquired including the access land to the pump station. 7. Full disclosure and public consultation activities on construction design and plans have been conducted for all packages and will be continued before construction per road section. Monitoring of temporary impact during construction was conducted throughout the project. Interviews were conducted with 40 affected persons (APs) in Makassar B2 package. Temporary impacts such as dust, less parking space and access to the business area were mentioned by APs. Some APs also mentioned that many workers shopped in their place. No written proof of the income before and after construction. However, some APs mentioned that the income remain the same and others informed that there is an increasing.

8. As there are no vulnerable households found among the affected persons (APs), income restoration program formulation and implementation for APs/vulnerable households is not anticipated in the 3 subprojects based on review and monitoring of LARP implementation. However, there is one relocated household in Jambi and he has been compensated according to safeguard policy.

9. Land acquisition activities have been completed for all cities, unless for the access road to WWTP site. During the wrap up meeting of ADB review mission on 22 November 2019, it was agreed that the access road from the developer in Makassar was no longer an issue due to local government had another access road (as a contingency in case the developer did not provide). However, during wrap up meeting on 23 November 2020, ADB requested to submit the written agreement from the developer of Kota Bunga on the use of land for road access to the WWTP site by 14 December 2020. Up to this reporting period, the agreement has not been issued yet. The outstanding issue is to be settled and reported in the next monitoring period.

2 ADB Aide Memoire of Review Mission, 9 November-11 December 2018, para 27, page 7. The change from LARP to DDR because no impacts are expected for the realignment of the alignment of the Wastewater Collection System (WCS)

Page 9: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

8

II. PROJECT IMPLEMENTATION AND SOCIAL SAFEGUARDS STATUS

1. PROJECT OVERVIEW

1. Indonesia has one of the lowest coverage rates of conventional off-site urban sewerage in Asia. Only 11 out of its 330 cities have partial sewerage systems, and only 2% of the national urban population is connected to central wastewater treatment plants (WWTPs); the remaining urban population depends on poorly constructed and maintained septic tanks and unlined pit latrines, which result in leachates penetrating the aquifers. The present sanitation services are inadequate and unintegrated, due to inadequate and poorly enforced regulations. This results in limited desludging of septic tanks, inadequate septage treatment facilities, and fragmented operational responsibility. Improved access to safe water and basic sanitation is part of the Government of Indonesia’s effort to achieve its 2015 Millennium Development Goal (MDG) targets. While the government’s MDG reports suggest that good progress has been achieved with respect to sanitation, in practice the available facilities are substandard, and rely on unsustainable septage removal and treatment facilities. As a result, there is significant environmental pollution, widespread contamination of surface and groundwater with the associated spread of water-related diseases, and high infant mortality. The inadequate sanitation systems and their resulting environmental and health impacts produce economic opportunity losses of about $5.6 billion annually, equivalent to 2.3% of the country’s gross domestic product. These issues can be solved by the introduction of (i) public sewerage and wastewater treatment facilities; (ii) an institutional framework for their effective operation and maintenance (O&M); and (iii) public awareness of good sanitation practices. 2. The project will support the Government of Indonesia in the improvement of urban wastewater services in the cities of Jambi, Makassar, Palembang, and Pekanbaru, which currently lack any pipes sewerage and wastewater treatment facilities. The project will respond to the needs of urban communities (including low-income households) by constructing new separate sewerage systems and WWTPs, setting up local wastewater infrastructure management institutions, and strengthening the relevant regional government departments. 3. The project date of ADB loan effectiveness was 9 July 2014, with the current closing date on 31 December 2023 and a total amount of USD 120 Million (M). A loan extension was internally approved by ADB on 31 January 2020, with a closing date of 31 December 2023. The Government of Australia, through the Department of Foreign Affairs and Trade (DFAT) provides collaborative financing of $36.37 million grant to finance (i) the preparation of detailed engineering design (DED) for WWTPs and sewerage systems in Makassar, and (ii) the DED and capital costs for WWTP, pump station and construction supervision in Palembang. The central government provides $98.14 million equivalent to finance DED in Jambi and Pekanbaru, collection systems in Jambi, Makassar, Palembang, and Pekanbaru, awareness campaign, taxes and duties, and financial charges. The participating cities provide $55.57 million equivalent to finance land acquisition, involuntary resettlements, property connections and construction of community-based sanitation systems and in Palembang in particular, collection system in the north catchment area.

2. PROJECT PROGRESS

4. Of the six civil works packages financed under OCR/AIF, the Makassar Sewer System B2 was awarded on 14 November 2019 (PT. Waskita Karya) with the commencement of work (COW)3 was on 14 November 2019. The contract award date for Makassar WWTP B1 was on 9 October 2020 with COW was on 25 November 2020. Pekanbaru WWTP B1 was awarded on 25 November 2020 (PT. PP (Persero) Tbk – PT. Panca Jasa Lingkunga, KSO), Pekanbaru Sewer System NC was on 8 September 2020, Jambi WWTP B1 was on 26 October 2020, and Jambi Sewer System B2 was on 9 October 2020. Following the aforementioned contract award and current procurement progress, the payment of compensation was completed in 2012 for Makassar subproject, December 2018 for Pekanbaru subproject, and December 2018 for Jambi subproject.

3 COW for MSMIP packages can be seen in Appendix 3.

Page 10: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

9

5. On the other hand, the progress of the civil works packages financed under State Budget (APBN) is as follows: Contract for Makassar C1 was awarded on 10 January 2020 (PT. Adhi Karya), Makassar C2 was awarded on 10 January 2020 (PT. Waskita Karya), and Makassar C3 was on 27 February 2020 (PT. Karaga Indonusa Pratama). Pekanbaru SC1 was awarded on 1 November 2018 (Wika-Karaga, KSO) with COW was on 9 Nov 2018. Pekanbaru SC2 was awarded on 1 November 2018 (PT. Hutama Karya - Rosa Lisca, KSO) with COW was on 9 November 2018. For Jambi C, the contract was awarded 14 December 2020. 6. Location of each package for three subprojects can be seen in Appendix 29. 7. The table below summarizes the status of the project:

Table 1. Project Overview, Snapshot of Project Progress

Project Number and Title:

ADB Loan No. 3123-INO Metropolitan Sanitation Management Investment Project (MSMIP)

Safeguards Category

Environment B

Indigenous Peoples Not applicable

Involuntary Resettlement

B

Reporting period: July-December 2020

Last report date: 28 August 2020 (1st Semi-annual Social Safeguards Monitoring Report January-June 2020)

Key sub-project activities since last report:

Contract awarding: 02 October 2017 for the Project Implementation Support Consultant (PISC) for the project - Loan No. 3123-INO. Metropolitan Sanitation Management Investment Project to undertake tasks listed under Contract HK.02.03/MSMIPKONS/X/11/2017. The PISC consists of lead Consultant SMEC International Pty Ltd in joint venture with Stantec Australia Pty Ltd (ex-MWH) and in association with the following firms as subconsultants: PT. Infra Tama Yakti (ITY), PT. SMEC Denka Indonesia, PT. Amurwa International and PT. Widya Graha Asana (WGA). During this reporting period, the following contracts were awarded: Makassar B1 (9 Oct 2020), Pekanbaru B1 (25 Nov 2020), Pekanbaru NC (8 Sep 2020), Jambi B1 (26 Oct 2020), Jambi B2 (9 Oct 2020), and Jambi C (14 Dec 2020). Progress of work: 29.13 km total sewer laid to end of December 2020 for Pekanbaru. COW for Pekanbaru B1 was on 23 December 2020. No meaningful progress to date. COW date confirmed as 22 September 2020 for Pekanbaru NC and Pre-Contract Meeting (PCM) was held on 24 September 2020. The progress is 1% up to Dec 2020. For Pekanbaru SC1, construction was started on 25 March 2019, with delays for boring and pipe jacking operations. The progress is 70.07%. Construction was started on 26 March 2019 for Pekanbaru SC2, with delays for boring and pipe jacking operations and the progress is 64.92%. Construction was commenced on the sewer network for Makassar from June 2020. 12.4 km total length of pipeline was installed. The progress for Makassar B1 is 0%, B2 14.04%, C1 24.21 %, C2 18.79%, and C3 18.94%. (Source: MSMIP Quarterly Progress Report) Status of land: Land was handed over for civil works for Makassar B1 on 9 October 2020, Makassar B2 on 14 November 2019, Makassar C1&C2 on 10 January 2020, C3 on 27 February 2020, Pekanbaru SC1&SC2 on 7 November 2020, NC on 22 September 2020, and Jambi B1&B2 on 16 November 20204.

4 Letter of land handed over for civil works can be seen in the Appendix 3.

Page 11: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

10

Report prepared by: DGHS through Central Project Management Unit (CPMU) with assistance from the PISC5

Source: Table template is provided by ADB.

8. This is the 2nd Semi-annual Monitoring Report on Involuntary Resettlement covering the period 1 July to 31 December 2020. It is prepared by DGHS through CPMU and submitted to ADB in accordance with the safeguard monitoring and reporting requirements set out in the Project Administration Manual, Project Grant Agreement as well as the ADB Safeguard Policy Statement 2009 (SPS). The new internal monitoring format as recommended by ADB in October 2018 has been used in this report.

3. INSTITUTIONAL ARRANGEMENTS FOR INVOLUNTARY RESETTLEMENT IMPLEMENTATION AND MONITORING

9. The institutional arrangements described in the 1st semi-annual monitoring report for the period of January to June 2018 remain basically the same except for two changes – LPMU and LPIU is merged and in the provincial level there is only Satker/PPK (PPIU). 10. Acting on behalf of the City Government, LPMU will: (i) provide adequate budgetary support to carry out the updating and implementation of the Land Acquisition and Resettlement Plan (LARP); (ii) provide the main workforce in the updating and implementation of the LARP; (iii) advice the Office of the Mayor or Regent to issue a Decree for the organization of Land Acquisition Committee (LAC); (iv) engage the services of a duly licensed independent property appraisal firm or land valuation team for the appraisal of affected properties/assets as basis for setting up the unit replacement cost for affected lands and assets; (v) assist in the expeditious and judicious resolution of complaints of APs. The LPMU will coordinate with LAC and work closely with the staff of the PPIU and CPMU; (vi) monitor implementation of LARP and submit required internal monitoring report data on a regular basis to CPMU for incorporation in the monthly/quarterly/semi-annual report; and (vii) assist CPMU in the preparation of semi-annual safeguards monitoring report for submission to ADB. The detailed task of each member of LPMU can be seen in the Mayor decree of Makassar City No. 989/050.05/2018, Mayor Decree of Pekanbaru City No. 348/2018, and Mayor Decree of Jambi City No.330/20206. PPIU tasks are to provide construction contract’s supervision and closely monitors construction progress.

4. UPDATED LARPS, INCORPORATION OF SAFEGUARDS REQUIREMENTS INTO PROJECT CONTRACTUAL ARRANGEMENTS

11. The table below indicates the status of the Safeguard documents submitted, updated and approved by the ADB.

Table 2. Status of Social Safeguard and Involuntary Resettlement Document

Safeguard Document Date Submitted

to ADB Approved by

ADB Remarks

a) Updated LARP for Pekanbaru and Jambi

• Pekanbaru 2 Nov 2018 then revised based on ADB comments and re-submitted on 27 Dec 2018

- ADB provided comments on 17 Jan 2019 stated that the LARP is no longer relevant since all lands for the project have been acquired and no change in the project design for the alignment of the wastewater collection system (WCS). ADB requested to include land acquisition implementation report with complete supporting

5 SMEC International Pty Ltd (SMEC) in joint venture with Stantec Australia Pty. Ltd (ex-MWH Australia Pty Ltd) and in association with the following Sub-consultants: PT. Infra Tama Yakti (ITY), PT. SMEC Denka Indonesia (SMEC Denka), PT. Amurwa International, and PT. Widya Graha Asana (WGA). 6 Mayor Decree of Jambi City No.330/2020 on LPMU formation can be seen in Appendix 33.

Page 12: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

11

Safeguard Document Date Submitted

to ADB Approved by

ADB Remarks

documents in the internal monitoring report.

• Jambi - - During the kickoff meeting for ADB Review Mission on 2 May 2019, it was agreed that there is no need for updating LARP for Jambi due to all land required has been acquired.

b) Updated Due Diligence Report and Corrective Action Plan (DDR and CAP)

• Makassar 5 Aug 2020 27 Aug 2020 -

c) Semi-Annual Social Safeguards Monitoring Report

• 1st Semi-Annual Monitoring Report 2018

26 Nov 2018 16 Jan 2019 -

• 2nd Semi-Annual Monitoring Report 2018

26 Feb 2019 11 Mar 2019 -

• 1st Semi-Annual Monitoring Report 2019

25 Jul 2019 14 Nov 2019 -

• 2nd Semi-Annual Monitoring Report 2019

20 March 2020 26 Mar 2020 -

• 1st Semi-Annual Monitoring Report 2020

28 Aug 2020 10 Sep 2020 -

Page 13: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

12

III. INVOLUNTARY RESETTLEMENT PERFORMANCE MONITORING

12. The following present status of LARP implementation in Makassar, Pekanbaru, and Jambi using the internal monitoring template of ADB:

1. GENERAL PROGRESS IN RESETTLEMENT PLAN (RP) IMPLEMENTATION

Table 3. General Progress in Land Clearance and Handing Over of Land for Civil Works

Project

Componen/

Location7

AHs eligible for compensation and/or assistance/allowances AHs required to relocate Remaining

encumbran

ces

Land handed over for civil works

No. of AHs (APs) No. of AHs fully paid (APs) %

Pro

gress

No. of AHs (APs) No. of AHs resettled (APs) %

Prog

ress

Date

handed

over

Expec-

ted

date to

hand

over

Civil

works

contract

award

date

Total

AH

No

.

IP

AH

No.

of

Fem

ale-

head

ed

AH

No. of

vulnera

ble AH

Total

AHs

No

.

IP

AH

No.

of

Fem

ale-

head

ed

AH

No. of

vulnera

ble AH

Total

AH

No

.

IP

AH

No.

of

Fem

ale-

head

ed

AH

No. of

vulnera

ble AH

Total

AH

No.

IP

AH

No.

of

Fem

ale-

head

ed

AH

No. of

vulnera

ble AH

Component A (WWTP land)

Makassar 5 (20) 0 0 0 5

(20)

0 0 0 100 0 0 0 0 0 0 0 0 100 No 9 Oct 20 - B1-9

Oct 20

Pekanbaru 27

(120)

0 7

(27)

5 (18) 27

(120)

0 7

(27)

5 (18) 100 0 0 0 0 0 0 0 0 100 No Nov 20 - B1-25

Nov 20

Jambi 4 (14) 0 0 0 4

(14)

0 0 0 100 0 0 0 0 0 0 0 0 100 No 16 Nov

20

- B1-26

Oct 20

Component B (Pumping station and its access road)

Makassar 0 (0) 0 0 0 0 0 0 0 100 0 0 0 0 0 0 0 0 100 No B2-14

Nov 19

C1&C2-

10 Jan

20

C3-27

Feb 20

- B2-14

Nov 19

C1&C2-

10 Jan

20

C3-27

Feb 20

7 Project location can be seen in Appendix 1.

Page 14: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

13

Project

Componen/

Location7

AHs eligible for compensation and/or assistance/allowances AHs required to relocate Remaining

encumbran

ces

Land handed over for civil works

No. of AHs (APs) No. of AHs fully paid (APs) %

Pro

gress

No. of AHs (APs) No. of AHs resettled (APs) %

Prog

ress

Date

handed

over

Expec-

ted

date to

hand

over

Civil

works

contract

award

date

Total

AH

No

.

IP

AH

No.

of

Fem

ale-

head

ed

AH

No. of

vulnera

ble AH

Total

AHs

No

.

IP

AH

No.

of

Fem

ale-

head

ed

AH

No. of

vulnera

ble AH

Total

AH

No

.

IP

AH

No.

of

Fem

ale-

head

ed

AH

No. of

vulnera

ble AH

Total

AH

No.

IP

AH

No.

of

Fem

ale-

head

ed

AH

No. of

vulnera

ble AH

Pekanbaru 1 (3) 0 0 0 1 (3) 0 0 0 100 0 0 0 0 0 0 0 0 100 No SC1 &

SC2-7

Nov 18,

NC 22

Sep 20

- SC1 &

SC2 1

Nov 18,

NC-8

Sep 20

Jambi 2 (10) 0 0 1 (1) 2

(10)

0 0 1 (1) 100 1 0 0 0 1 0 0 0 100 Yes B2-16

Nov 20

C-Dec 20

- B2-9

Oct 20

C-14

Dec 20

Total 39

(167)

0 7

(27)

6 (19) 39

(167)

0 7

(27)

6 (19) 1008 1 (1) 0 0 0 1 (1) 0 0 0 100 - - - -

8 The AH has been compensated for land and assets on the land, however no income restoration program has been provided yet.

Page 15: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

14

13. The following paragraphs give clarifications on the data above: 14. Makassar. The access road to Makassar WWTP site was no longer an issue as agreed during ADB wrap up meeting on 22 November 2019. Makassar City Government owned another access road to WWTP in case developer does not provide the access road. However, during wrap up meeting on 23 November 2020, the issue was brought up again and DGHS was requested to submit the written agreement from developer by 14 December 2020. Up to this reporting period, the agreement has not been issued yet. Regarding WWTP land, the final verdict in favor of the Makassar City Government was issued on 10 July 2019.

15. Pekanbaru. As stated in the previous report that the land acquisition has been completed for Pekanbaru subproject. All affected households (AHs) have been compensated in accordance with ADB safeguard policy. Based on Pekanbaru LARP (2013), AHs will be allowed to continue to harvest their trees and will be given at least four months advance notice to enable them to harvest the trees, before the project authorities take possession of the land for clearing and handing over for civil works. According to information from Pekanbaru Public Relations/Marketing Specialist, the community has been informed about the construction plan. In WWTP area, there are also signboards stated that the land belongs to Pekanbaru Local Government. The required land for construction was cleared while the other acquired land can be used for planting by the community before the construction started.

16. According to a letter9 dated 21 October 2020 from Regional Secretary of Pekanbaru to the Head of Center of Regional Settlement Infrastructure (Balai Prasarana Permukiman Wilayah Riau), land provided by Pekanbaru City Government for pumping station, WWTP and its access is currently still regional property (Barang Milik Daerah/BMD) so that all matters related to land use are subject to and obey to PP No. 27 of 2014 concerning Management of BMN/D (State/Regional Property) and Permendagri No. 19 of 2016 concerning Guidelines for BMD Management. Referring to the two regulations, the land management that can be applied at this time is the lend-use of BMD (Pinjam Pakai BMD). The period of lend-use agreement is maximum 5 years and can be extended one time only. 17. Jambi. The land certificate of WWTP land was issued by the land agency (BPN) on 12 December 2018 and pumping station was issued on 13 December 2018. These certificates can be seen in the 2nd semi-annual monitoring report (2019). The certificate of access road to the pumping station was issued on 1 July 2020 and can be seen in Appendix 32.

Table 4. Disbursement and Use of Funds

Subproject LAR Budget Requirement

Source of

Funding

Allocation Status

Funds Disbursed

this Reporting

Period

Specific Resettlement

activities funded this Reporting

Period

Timeliness of Fund Disbursement

Cumulative Funds

Disbursement Delay in

targets for fund

disbursement? (Y/N)

Reasons for delay

Makassar No LARP, only DDR and CAP 2013

APBD - - - - - 19,085,353,000 (Compensation to AHs for WWTP land)

Pekanbaru 23,029,008,660

APBD Allocated for compensation to 27 AHs for WWTP and 1 AH for pumping station

- - - - 17,737,794,000 (Compensation to AHs for WWTP and pumping station land)

Jambi 9,890,000,000 APBD Compensation for WWTP

- - - - 7,332,739,000 (Compensation

9 See Appendix 36.

Page 16: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

15

Subproject LAR Budget Requirement

Source of

Funding

Allocation Status

Funds Disbursed

this Reporting

Period

Specific Resettlement

activities funded this Reporting

Period

Timeliness of Fund Disbursement

Cumulative Funds

Disbursement Delay in

targets for fund

disbursement? (Y/N)

Reasons for delay

land, pumping station and access to pumping station

to AHs for WWTP, pumping station and access to pumping station land)

18. As can be seen in Table 4, there was no LARP prepared for Makassar. Instead, there was a Due Diligence Report and Corrective Action Plan approved by ADB in 2013 which did not cover budget for land acquisition and resettlement. The cumulative funds disbursement was based on the receipts of payment delivered to four affected households in 2011 and 2012. Receipt of payment can be seen in the appendix of 1st semi-annual monitoring report on involuntary resettlement monitoring report (January-June 2018). 19. LARP budget for Pekanbaru City can be seen in the approved June 2013 LARP. The cumulative funds disbursement was calculated from the compensation delivered to 27 affected households for WWTP land and 1 household for the pumping station land.

20. The cumulative funds disbursement for the WWTP land of Jambi can be seen in the appendix of 1st semi-annual social safeguards and involuntary resettlement monitoring report (January-June 2018). In addition to this is the compensation delivered to AHs who owned the pumping station land and the access to the pumping station as shown in the monitoring report for the period of January to June 2019.

1.1. Issues Affecting Timely Land Handover

21. There are no issues affecting to timely land handover encountered during this period.

2. RELOCATION

22. A relocated AH in Jambi has been compensated for his assets in December 2018 based on the appraisal price and he was satisfied due to value of compensation is more than expected and tax free. The management of documents is handled by the local government. Now he is living with his daughter.

Table 5. Updated Relocation Impacts

Subproject AHs with Affected Houses

AHs with Fully Affected Houses Partially Affected

AHs

Change in Number of AHs with Fully Affected

Houses Compared to Updated RP

Total House Built on Land Eligible

for Compensation

Of which Vulnerable

Makassar None None None None None None Pekanbaru None None None None None None Jambi 1 AH (1 AP) 1 None None None None

Page 17: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

16

Table 6. Confirmed Relocation Preferences for Households with Fully Affected Houses

Subproject # of AHs Opting for Replacement Land

# of AHs Opting for Self-Relocation (HHs)

# of AHs that Can Rebuild on Remaining

Land

Makassar NA NA NA Pekanbaru NA NA NA Jambi NA 1 NA

Table 7. Relocation Solutions Implemented for Vulnerable Households

Indigenous People (HHs)

Landless (HHs)

Poor (HHs)

Female Headed (HHs)

Elderly Headed (HHs)

Rebuilt on remaining land NA NA NA NA NA Rebuilt on another plot of land already owned

NA NA NA NA NA

Rebuilt (e.g. moved back) out of COI but on public land

NA NA NA NA NA

Rebuilt on other person’s land (e.g. relative)

NA NA NA NA NA

Purchased themselves replacement land elsewhere

NA NA NA NA NA

Provided with plot at resettlement site

NA NA NA NA NA

Provided with replacement residential plot (non-resettlement site)

NA NA NA NA NA

Solution Pending NA NA NA NA NA Note: This is not applicable to Makassar, Pekanbaru, and Jambi as there are no vulnerable households among the APs.

Table 8. Status of Relocation Sites

Resettlement

Site*/ Subproject

Actual completi

on date

Scheduled completion

date

Current status (briefly

describe status of

completion of

infrastructure , etc.)

No. of plots

allocated for project

No. of AHs to be alloca

ted plots

No. of plots

handed

over to AHs

# AHs issue

d title

# AHs rebuilt houses

# AHs living in

relocation site as of reporting

period

Makassar NA Pekanbaru NA

Jambi Not applicable. The AP was not relocated in any resettlement site. He is staying with his daughter.

2.1. Other Remarks on Relocation

23. There are no issues encountered during this period.

3. INCOME RESTORATION PROGRAM

3.1. Status of Income Restoration Program

24. There are no eligible APs in Makassar and Pekanbaru. There are seven female headed household in Pekanbaru, but they are not categorized as vulnerable. 2013 Pekanbaru LARP states: The incomes of the affected households (AHs) are higher than the City’s established poverty threshold. None of the households are reported to have any handicapped members. Based on the vulnerability criteria, none of the AHs are vulnerable and none of them belong to Indigenous peoples.” This information has been validated during consultation meetings with

Page 18: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

17

several APs and RT/RW (neighborhood/community unit) officials conducted in July 2018, October 2018 and continued in July 2019. Based on the updated data during the site visit in 2018, the compensation given to five AHs with the loss of incomes from trees in excess of 10% of their household incomes is between 11 to 69 times the average incomes from trees. This will ensure restoration of their income and livelihood. Due diligence interviews with two of five AHs and the Head of RW 8 were recorded in the 2nd semi-annual monitoring report of 2019.

25. Income restoration program has been given to an eligible AP in Jambi. According to info from LPMU, he has received a Family Hope Program (KPM PKH10) in the form of social assistance of medium quality rice as much as 15 kg/month from Jambi City Social Agency since October 2020 for six months.

3.2. Consultation with Eligible AP for Income Restoration Program

26. Consultation with a relocated AP was carried out by Sekretariat Daerah Pemerintah Kota Jambi (Bagian Pemerintahan) related to land acquisition and resettlement. Consultation was started on 22 November 2018. He was informed about the project and consulted for about five times. He has never raised any complaint concerning the compensation and informed that the compensation given was fair enough for him. Consultation was continued by DGHS through PISC and Public Works staffs after he moved to his daughter’s house. He does not work at the time of consultation in March 2019 and he plans to open up a business from the compensation money. He is happy that he sells the house to the government.

Table 9. Program Participation (Cumulative)

Subproject No. of eligible

APs

Of which vulnerable Participation in Income Restoration Activities

Disaggregated by Gender and ethnicity of AP

Makassar 0 0 0 Pekanbaru 0 0 0 Jambi 1 0 1

Table 10. Effectiveness of Income Restoration Program Activities

Subproject No. of eligible APs Remarks

Makassar 0 NA Pekanbaru 0 NA Jambi 1 Family Hope Program has been given to the AP

3.3. Other Remarks on Income Restoration Program

27. No issue unless what is stated in previous paragraph.

10 Keluarga Penerima Manfaat Program Keluarga Harapan (KPM PKH)

Page 19: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

18

4. DISCLOSURE, CONSULTATION & PARTICIPATION

28. All packages have been awarded in Makassar, Pekanbaru, and Jambi. A series of information disseminations were conducted with the community and stakeholders related to the project. There are 38 information dissemination through brochures distributions conducted in Makassar during this reporting period, which attended by 49% men and 51% women of 581 participants. Brochure consists of information such as background of MSMIP, purpose of the project, profile of WWTP, working methods, etc. Information was disseminated by delivering brochures to the community due to coronavirus outbreak. During brochures distribution, some questions arise such as working schedule and duration. During information dissemination about the project, Contractor, Satker and Consultants also expressed hopes for community cooperation regarding the works to be carried out. In Pekanbaru, brochure distributions (in Jl. Serati, Perkutut, A Yani, Pepaya and Rajawali) and interviews to respondents in 19 locations listed in Table 12 were conducted to 41% men and 59% women of 173 participants. 20 information disseminations attended by 77% men and 23% women of 107 participants were conducted in Jambi to provide information regarding MSMIP, WWTP and sewerage pipeline construction location, new PR Specialists in charge for information dissemination/consultation and other related information. Information was delivered to the Head of Subdistricts, Head of Wards (Lurah), PU, Bappeda, Environment Agency, etc. The details can be seen in the Table 11. 29. In November and December 2020, DGHS through PISC conducted site visits to each subproject. PISC and Contractors conducted information dissemination and interviews with community along the road to be constructed in Makassar B2, Pekanbaru NC, and Jambi B2. The shop owners have no objection to the project. Some suggestions to mitigate negative impacts mentioned by the community as follow: construction to be carried out per segment so that the disturbance of the business does not take a long time, work fast, if it is possible the works to be done at night, water the area around the construction site to reduce dust, ensure that waste materials are disposed of responsibly, provide access and alternative parking space, etc.

Table 11. Information Dissemination Meetings Conducted as of the End of December 2020

No Date Venue Participants Agenda Notes

Makassar – 49% men and 51% women of 581 participants

1 2 July 2020 Kelurahan Lette,

Kecamatan Mariso

33 (22 men

and 11 women)

Brochure distribution

for C3. Brochure is

attached in Appendix 1.

Invitations, attendance list,

photos, and minutes of

brochure handover are in

Appendix 2.

2 8 Aug 2020 Jl. K. S. Tubun 6 (1 man and 5

women)

Brochure distribution

for C3.

3 11 Aug 2020 Kelurahan

Mattoanging,

Kecamatan Mariso

20 brochures

were

distributed to

each head of

ward with the

expected

recipients are

10 men and

women in each

consultation.

Brochure distribution

for B2. Brochure was

attached in Appendix 1.

Photo and minutes of

brochure handover is in

Appendix 3.

4 11 Aug 2020 Kelurahan

Mamajang Dalam,

Kecamatan

Mamajang

Brochure distribution

for B2.

Photo and minutes of

brochure handover is in

Appendix 4.

5 11 Aug 2020 Kelurahan

Mandala,

Kecamatan

Mamajang

Brochure distribution

for B2.

Photo of brochure

handover is in Appendix 5.

6 11 Aug 2020 Kelurahan

Pannambungan,

Kecamatan Mariso

Brochure distribution

for C2.

Photo and minutes of

brochure handover is in

Appendix 6.

7 13 Aug 2020 Jl. Cendrawasih I 7 (3 men and 4

women)

Brochure distribution

for C3

Page 20: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

19

No Date Venue Participants Agenda Notes

8 14 Aug 2020 Kelurahan Maloku,

Kecamatan Ujung

Pandang

20 brochures

were

distributed to

each head of

ward with the

expected

recipients are

10 men and

women in each

consultation.

Brochure distribution

for C1 and C2.

Brochure of C1 is

attached in Appendix 1.

Photo and minutes of

brochure handover is in

Appendix 7.

9 14 Aug 2020 Kelurahan

Sawerigading,

Kecamatan Ujung

Pandang

Brochure distribution

for C1 and C2.

Photo and minutes of

brochure handover is in

Appendix 8.

10 14 Aug 2020 Kelurahan Losari,

Kecamatan Ujung

Pandang

Brochure distribution

for C1 and C2.

Photo and minutes of

brochure handover is in

Appendix 9.

11 14 Aug 2020 Kelurahan

Bulogading,

Kecamatan Ujung

Pandang

Brochure distribution

for C1 and C2.

Photo and minutes of

brochure handover is in

Appendix 10.

12 14 Aug 2020 Kelurahan

Mangkura,

Kecamatan Ujung

Pandang

Brochure distribution

for C1 and C2.

Minutes of brochure

brochure is in Appendix

11.

13 14 Aug 2020 Kelurahan Baru,

Kecamatan Ujung

Pandang

Brochure distribution

for C1 and C2.

Photo and minutes of

brochure handover is in

Appendix 12.

14 14 Aug 2020 Kelurahan

Kunjungmae,

Kecamatan Mariso

Brochure distribution

for C2.

Photo and minutes of

brochure handover is in

Appendix 13.

15 28 Aug 2020 Kelurahan

Kampung Buyang,

Kecamatan Mariso

Brochure distribution

for C3.

Photo and minutes of

brochure handover is in

Appendix 14.

16 28 Aug 2020 Kelurahan Bonto

Rannu,

Kecamatan Mariso

Brochure distribution

for C1.

Photo and minutes of

brochure handover is in

Appendix 15.

17 28 Aug 2020 Kelurahan

Mattoanging,

Kecamatan Mariso

Brochure distribution

for C1.

Photo and minutes of

brochure handover is in

Appendix 16.

18 28 Aug 2020 Kelurahan Mariso,

Kecamatan Mariso

Brochure distribution

for C1 and C3.

Photo and minutes of

brochure handover is in

Appendix 17.

19 31 Aug 2020 Kelurahan

Pannambungan,

Kecamatan Mariso

Brochure distribution

for C3.

Photo and minutes of

brochure handover is in

Appendix 18.

20 31 Aug 2020 Kelurahan Maccini

Sombala,

Kecamatan

Tamalate

Brochure distribution

for C1.

21 2 Sep 2020 Kelurahan

Tamarunang,

Kecamatan Mariso

Brochure distribution

for B2.

Photo and minutes of

brochure handover is in

Appendix 19.

22 2 Sep 2020 Kelurahan Mario,

Kecamatan Mariso

Brochure distribution

for B2.

Photo and minutes of

brochure handover is in

Appendix 20.

23 3 Sep 2020 Kelurahan

Labuang Baji,

Brochure distribution

for B2.

Photo and minutes of

brochure handover is in

Page 21: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

20

No Date Venue Participants Agenda Notes

Kecamatan

Mamajang

Appendix 21.

24 3 Sep 2020 Kelurahan

Maricaya Selatan,

Kecamatan

Mamajang

Brochure distribution

for B2.

Photo and minutes of

brochure handover is in

Appendix 22.

25 3 Sep 2020 Kelurahan Bonto

Biraeng,

Kecamatan

Mamajang

Brochure distribution

for B2.

Photo and minutes of

brochure handover is in

Appendix 23.

26 3 Sep 2020 Kelurahan Bonto

Lebang,

Kecamatan

Mamajang

Brochure distribution

for B2.

Photo and minutes of

brochure handover is in

Appendix 24.

27 17 Sep 2020 Jl. Gagak Lr.4A 11 (3 men and

8 women)

Brochure distribution for C3.

28 2 Oct 2020 Jl. Cendrawasih Poros (SPBU)

7 (3 men and 4

women)

Brochure distribution for C3.

29 12 Oct 2020 Jl. Cendrawasih Kesdam

11 (5 men and

6 women)

Brochure distribution for C3.

30 16 Oct 2020 Jl. Tupai 4 (2 men and 2

women)

Brochure distribution for B2.

Appendix 25.

31 18 Oct 2020 Jl. Tupai 4 (2 men, 2

women)

Brochure distribution

for B2.

Appendix 26.

32 19 Oct 2020 Jl. Tupai 4 (2 men, 2

women)

Brochure distribution

for B2.

Appendix 27.

33 20 Oct 2020 Jl. Cenderawasih 15 (5 men, 6

women)

Brochure distribution

for C1.

Appendix 28.

34 9 Nov 2020 Jl. Angsa Utara 8 (2 men and 6

women)

Brochure distribution

for C3.

35 9 Nov 2020 Jl. Angsa Selatan 6 (1 man and 5

women)

Brochure distribution

for C3.

36 16 Nov 2020 Jl. Gagak Poros 9 (1 man and 8

women)

Brochure distribution

for C3.

37 2 Dec 2020 Jl. Tekukur 9 (4 men and 5

women)

Brochure distribution

for C3.

38 18 Dec 2020 Jl. Enggang

Selatan

11 (7 men and

4 women)

Brochure distribution

for C3.

Pekanbaru – 41% men and 59% women of 173 participants

1 12 Oct 2020 Jl. Serati 11 (5 men, 6

women)

Information regarding

WWTP in Pekanbaru

City, benefit, its

sewerage pipe

construction, house

connections,

retribution,

maintenance, etc.

Due to coronavirus

outbreak, the information

dissemination was

conducted door to door by

delivering the brochures.

2 12 Oct 2020 Jl. Perkutut 11 (4 men, 7

women)

3 22 Oct 2020 Jl. A Yani 2 19 (8 men, 11

women)

4 25 Oct 2020 Jl. Pepaya 2 23 (9 men, 14

women)

5 25 Oct 2020 Jl. Pepaya 1 49 (16 men, 33

women)

6 13 Oct 2020 Jl. Rajawali 19 (7 men, 12

women)

Page 22: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

21

No Date Venue Participants Agenda Notes

7 3 Dec 2020 Jl. M. Yamin, Jl.

Melur, Jl.

Kenanga, Jl.

Teratai, Jl.

Alimudinsyah, Jl.

Melati, Jl. Seroja

Kanan, Jl. Seroja

Kiri, Jl. Melur, Jl.

Sumber Sari, Jl. A.

Yani, Jl. Dr.

Leimena, Jl.

Samratulangi, Jl.

Samanhudi, Jl.

Juanda, Jl.

Sudirman, Jl.

Tanjung Datuk, Jl.

Cokro Aminoto, Jl.

Bangka.

41 (22 men, 19

women)

Information

dissemination

regarding sewerage

pipeline to be

constructed for NC.

Collecting social

information of

respondents including

suggestions to the

project.

Interview was conducted

door to door to community

along NC sewerage. The

construction has not been

started yet for NC during

this reporting period.

Jambi – 77% men and 23% women of 107 participants

1 16 Oct 2020 PUPR City Office. 2 (2 men)

Coordination and information dissemination related to WWTP B1 and B2.

2 19 Oct 2020 Jambi Timur

Subdistrict Office. 1 (1 woman) Information

dissemination regarding WWTP B1 and B2 to the Head of Subdistrict.

3 5 Nov 2020 City Bappeda

Office and Provincial PUPR Office.

2 (2 men) Information dissemination regarding WWTP B1 and B2.

4 6 Nov 2020 Kelurahan

Budiman and Kelurahan Sijenjang Office.

2 (2 men) Information dissemination regarding WWTP B1 and B2.

5 9 Nov 2020 Environment Agency and Legal Section Office.

2 (1 man & 1 woman)

Information dissemination regarding WWTP B1 and B2.

6 11 Nov 2020 City Health Agency Office & Legal Section Office.

2 (2 men) Information dissemination regarding WWTP B1 and B2.

Page 23: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

22

No Date Venue Participants Agenda Notes

7 12 Nov 2020 City Environment Agency Office & Regional Secretariat Office.

2 (1 man & 1 woman)

Information dissemination regarding WWTP B1 and B2.

8 13 Nov 2020 City PUPR Agency

Office. 4 (4 men) Information

dissemination regarding WWTP B1 and B2.

9 17 Nov 2020 Lurah Rajawali & Lurah Sulanjana Office.

2 (2 men) Information dissemination regarding WWTP B1 and B2.

10 18 Nov 2020 Kelurahan Talang Banjar, Kelurahan Kasang & Kasang Jaya Office.

3 (3 men) Information dissemination regarding WWTP B1 and B2.

11 23 Nov 2020 Transportation

Office. 1 (1 man) Information

dissemination regarding WWTP B1 and B2.

12 25 Nov 2020 Kelurahan Tanjung

Sari Office, Camat Pasar Jambi Office & Kelurahan Pasar Jambi Office.

3 (2 men & 1 woman)

Information dissemination regarding WWTP B1 and B2.

13 26 Nov 2020 Lurah Orang Kayo

Hitam Office & Lurah Beringin Office.

2 (2 men) Information dissemination regarding WWTP B1 and B2.

14 27 Nov 2020 Lurah Sungai Asam Office & Tanjung Pinang Office.

3 (1 man & 2 women)

Information dissemination regarding WWTP B1 and B2.

Page 24: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

23

No Date Venue Participants Agenda Notes

15 2 Dec 2020 Perkim Kota Office 1 (1 man) Information dissemination regarding WWTP B1 and B2.

16 7 Dec 2020 Polsek Jambi

Timur Office 1 (1 man) Information

dissemination regarding WWTP B1 and B2.

17 12 Dec 2020 Kelurahan

Rajawali 5 (3 men & 2 women)

Information dissemination regarding WWTP B1 and B2.

18 14 Dec 2020 BW Luxury Hotel Kota Jambi

62 (48 men & 14 women)

Information dissemination regarding WWTP B1, B2 and C.

19 17 Dec 2020 Jl Raden Pamuk &

Jl Gunung Guntur 4 (2 men & 2 women)

Information dissemination regarding WWTP B1 and B2.

20 23 Dec 2020 Jambi Timur

Subdistrict Office & Jl. Amangkurat

3 (2 men & 1 women)

Information dissemination regarding WWTP B1 and B2.

Table 12. Means of Disclosure of PIB by Location

Subproject PIB disseminated to AHs

PIB posted in public place?

Target date to complete disclosure

Makassar - - Q2 2021 Pekanbaru - - Q2 2021 Jambi - - Q2 2021

30. No Updated Resettlement Plan (URP) in each subproject. Project Information Booklets (PIBs) for Makassar, Pekanbaru, and Jambi as can be seen in Appendix 34 were approved by ADB on 8 September 2020. PISC requested CPMU through a letter dated 13 November 2020 to request PPKs in each city to circulate PIBs to APs and communities. Briefing on PIB was provided to the Contractor in Makassar on 20 November 2020 which was attended by 62% men and 38% women of total 8 participants, Pekanbaru was on 1 December 2020 and attended by 7 persons (57% men and 43% women), and Jambi was on 11 December 2020 with a total 15 participants (67% men and 33% women).

Page 25: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

24

5. OPERATION OF GRIEVANCE REDRESS MECHANISM (GRM) FOR EACH SUBPROJECT

Table 13. Summary of Grievance Cases

Location No. of pending grievance from

previous

reporting period

No. of new grievance cases

for reporting period

Total no. of cases received

No. of cases

resolved

No. of cases progressed to

next level

Makassar 0 0 1 1 0

Pekanbaru 0 19 7411 74 0

Jambi 0 0 0 0 0

5.1. Narrative Summary of Grievances

31. Pekanbaru. The grievance cases are recorded well in Pekanbaru. Complaints can be delivered through the call center, local government or through social media such as Facebook. All grievance cases recorded during January to June 2020 have been addressed as can be seen in Appendix 30. During this reporting period, there are 19 grievances recorded by PR Specialists. The complaints received, such as material waste/sedimentation in the drainage, dusty road and request for regular watering, traffic jam, etc. as can be seen in the Appendix 35. 32. The complaints received by PR Specialists and LPMU have been informed to the Contractors in Pekanbaru. The issue such as dust and material waste in the drainage have been resolved by cleaning and watering the road regularly. A public facility (bridge in Jl. Nenas) that was broken due to heavy material is fixed by the Contractor. Flagman is standby in the crowded area. The other grievances during this period have been addressed by the Contractors as can be seen in the Appendix 35. No complaint was recorded regarding IR. 33. Makassar and Jambi. No complaints were recorded by PR Specialists during this reporting period.

6. OTHER ISSUES

34. There are no issues encountered during this period.

6.1. Institutional Matters and Capacity Training

35. The developments on institutional matters and training for this period for Makassar, Pekanbaru and Jambi are as follows:

(i) Deployment of safeguards-related staff within PMUs. The head of CPMU appointed 2 of her staff in July 2019 to be the counterpart of PISC on Environment and Social Safeguards aspects. Key activities conducted by PMU safeguards staff during reporting period are updating information on the safeguard’s reports submitted, discussion and decision on the issues raised by ADB such as the schedule to conduct the survey of temporary social impacts during construction, etc.

(ii) Capacity development training provided Orientation meetings held with LPMU and Satker in Makassar, Pekanbaru and Jambi in March 2018 on: ADB-SPS 2009; evaluation of the previous and on-going land acquisition process; and planning for the remaining land acquisition issues12.

11 29 grievances in 2019 and 46 grievances in 2020. 12 Source: 1st semi-annual social safeguard monitoring report 2018

Page 26: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

25

Capacity Building on LARP was conducted on 25 October 2018 and 6 November 2018 for Pekanbaru and Makassar respectively13. Training on gender sensitization, Contractor’s Environmental Management Plan Report (CEMP) and social safeguard was delivered to Contractor of SC1 and SC2 package in Pekanbaru. Training on 13 January 2020 (SC1) and 14 January 2020 (SC2) was attended by 16 persons (5 women and 11 men). NC contractors received the training on 1 December 2020 and attended by 7 persons (3 women and 4 men). B1 Contractors are expected to receive the training in Q1 2021. Contractors in Makassar (B2, C1 and C2) received the training on 20 January 2020, attended by 16 participants (6 women and 10 men) and B1 package received training on 20 November 2020, attended by 8 participants (3 women and 5 men). Contractors in Jambi (B1 and B2) received training on 11 December 2020, attended by 15 persons (5 women and 10 men). C Contractors are expected to receive the training in Q1 2021.

(iii) Activities of community-based organizations (CBOs)/mass organizations (as applicable) Not applicable

(iv) Adequacy of resources for PMU staff and consultants.

PISC’s National Environmental cum Social Safeguards Specialist has been replaced in March and November 2019. There has no specific Social Safeguards Staff at city level hired. Instead, two Public Relations/Marketing Specialist were mobilized in each city. A Public Relations/Sanitation Marketing Specialist was mobilised for PISC in Pekanbaru on 28 August 2018, to identify the potential beneficiaries and assist the local government to carry out public campaign awareness activities, and a second PR Specialist was mobilised on 3 February 2020. A PR Specialist was mobilised for Makassar on 12 September 2018 (de-mobilised on 12 July 2019 and re-mobilised on 20 November 2019), and a second PR Specialist was mobilised on 3 February 2020. Similarly, PR Specialists were mobilized on 12 and 26 October 2020 in Jambi. No issue found so far regarding this arrangement. Regular coordination with CPMU and PISC Jakarta especially social safeguard team were held with PR Specialists in each city. Social safeguards meeting during ADB review mission are always attended by PR Specialists.

(v) Issues in undertaking roles/responsibilities of different agencies.

No issues found during the reporting period.

6.2. Temporary Impacts during Civil Works

36. In November 2020, DGHS through PISC conducted a site visit in Makassar to conduct detailed survey to AHs/APs in order to prepare temporary impact during construction report for sewerage package (B2). During the site visit, PISC visited WWTP area. Potential temporary social impact for WWTP area are dust, noise, accessibility and aesthetic disruption.

37. Due diligence interview was conducted to the shop owners/mobile vendors in the completed packages (recondition done) in Makassar B2 package. Interview was done to 40 respondents - 6 APs in Jl. Hati Mulia (chicken noodle seller, egg seller, ornamental fish seller, pot seller, coconut seller, workshop owner, car seat repair and drink seller) , 4 APs in Jl. Beruang (restaurant owner, daily necessities seller, cafe owner), 4 APs in Jl. Onta Baru (restaurant owner, grave flowers seller, package delivery shop owner, grocery shop owner), 5 APs in Jl. Serigala (food seller, grocery shop owner), 3 APs in Jl. Kancil Utara (grocery shop owners), 6 APs in Jl. Tupai (food seller, credit top up for mobile phone stall owner, drink (mixed ice, etc.) sellers, 5 APs in Jl. Badak (chicken noodle seller, grocery shop owner, food and drink shop owner, laundry and drinking water shop owner), 3 APs in Jl. Amirullah (coffee shop owner, grocery shop owner), and 3 APs in Jl. Mappanyukki (drink and snacks shop owner, food and

13 Source: 2nd semi-annual social safeguard monitoring report 2018

Page 27: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

26

drink shop owner, chicken noodle seller). Among 40 respondents, 53% respondents are men and 48% are women. 25% of them are the head of household. The others are wife, family member and shop employee. Main livelihood activity of the head of HH is running business/entrepreneur. 33% of respondents are married, 5% respondents are single, and no available info for other respondents. None of them are categorized as elderly (above 65 years old) and physical condition are all normal. There are Bugis, Javanese, Flores, and Banjar ethnicity. The highest education level of the respondents is bachelor degree. Most of the respondents (35%) live in the project area for less than 4 years, followed by 28% live there for 4-19 years. The total monthly income of the entire AH ranging from IDR 3,000,000 – IDR 120,000,000. More detailed info on socio-economic profiles of the AHs can be seen in the Appendix 38.

38. The work methods are open trench and boring. The duration of disturbance for open trench is about 1 day for 30 m (including excavation, pipe installation and closure) and about 15 days till recondition. For boring works, the impact is only in pit (about 7 m) for 27 days. 39. The shops are still open during the construction. The impact mentioned by AHs in Jl. Hati Mulia are as follows. The impact mentioned by Pak Sukadi is dust in front of the shop, yet buyers increased as workers bought the chicken noodles from him. During construction, Pak Sukadi was still selling and moved to the opposite side of the road (in front of the school). During construction, Pak Joni was still selling eggs and earning the same as before construction. Pak Udin mentioned that there is limited access for customers, but there is still another access. During construction, Pak Udin was selling ornamental fish in the afternoon as usual and earning the same as before construction. Impact mentioned by Bu Anika (flower pot seller) and Pak Mallari (workshop owner) is increased dust. During construction, Bu Anika was still able to the pots and her income was relatively the same as before construction. Bu Harliana was still able to sell coconut ice. No data on the turnover before and after construction. However, based on the interview result, the income was increased due to the increase in buyers from project workers. Based on info from Bu Risna, the area in front of the shop was dusty during excavation. She informed that the turnover was increased Rp 200,000 per day due to increased buyers from project workers. 40. In Jl. Beruang, there are 4 interviewed AHs. Ibu Susan and Pak Abadi mentioned that negative impact is dusty road in front their restaurants. No data given by Ibu Ria Nursyamsi on the turnover of the shop (selling daily necessities). However, based on the interview result, turnover increased Rp 300,000 per day from the project workers. There was a temporary restriction to café belong to Pak Sudomo, but only for 1 day during open trench activities.

41. Pak Dion Ilham (employee in a restaurant), Bu Sitti (selling grave flowers), Pak Helmon (package delivery owner), and Pak Hamzah (selling groceries) in Jl. Onta Baru mentioned that dust increased in the excavated area in front of the shops. Beside dusty road, Sitti also mentioned that the access to the place was reduced. Pak Helmon mentioned that there is limited space for parking area in front of his shop, however, customers can park at the opposite site and the next building.

42. In Jl. Serigala, Pak Puddin (food seller with cart) informed that less parking space during the excavation work. Positive impact mentioned is increased number of customers from project workers. Pak Muhammad Nani (grocery shop owner) mentioned that there is limited access to the shop. However, there is increased buyers from project workers. Bu Sinta as grocery shop owner also mentioned that there were more buyers from project workers and she was happy with the project due to it will reduce drinking water pollution in densely populated residential location. Bu Marta mentioned about less parking space during excavation work. Many workers bought satay in her shop, but no info on the income before and after construction. Income remained the same for Bu Sefanya (mobile vendor, fried rice seller) and she also mentioned about increased dust in the excavated area in front her place.

Page 28: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

27

43. In Jl. Kancil Utara, negative impacts mentioned by Bu Naharia, Bu Rosmawati, and Pak Muhammad Tan (grocery shop owners) is dusty road in the excavated area and less parking space. Positive impact mentioned are many project workers bought in their shops.

44. Impacts mentioned by 6 APs in Jl. Tupai are as follows. Bu Dian (food and beverage seller), Pak Hendra (food and phone credit shop seller), Bu Linda (grocery shop owner), Bu Erna (drink seller), Pak Muliyono (mix ice seller), and Pak Toni (drink seller) mentioned about dust in the excavated area in front of their shops. Bu Dian, Pak Hendra, Bu Linda, and Bu Erna also informed that parking space became limited. During construction, the customers can park for a while in the next building or in the opposite site of the building.

45. In Jl. Badak, Pak Wakilem (chicken noodle seller), Pak Edi (grocery shop owner), Pak Samsiah (grocery shop), Pak Sugeng Cahyono (food and beverage shop owner), and Bu Ranca (laundry and drinking water shop owner) mentioned about dust as negative impact. Beside dust, Samsiah and Sugeng Cahyono also mentioned about less parking space as temporary negative impact and increased customers as a positive impact. Bu Ranca also mentioned about limited access to the shop.

46. Bu Fatma mentioned that despite increased dust, many workers shopped in her café in Jl. Amirullah. Pak Sudirman (coffee shop) and Pak Yusril (grocery shop) mentioned that there is access limitation to the shops in Jl. Amirullah. Bu Jumriani (drink and snack seller) mentioned that there was an access limitation to the shop in Jl. Mappanyuki. Bu Musdalifah (food and beverage seller) informed that many workers bought in her shop in Jl. Mappanyuki even though there is dust increased. Bu Sutarni (mobile chicken noodle seller in Jl. Mappanyuki) also mentioned about the dust and limitation of access and parking space. 47. In order to mitigate the temporary social impacts, the contractor cleaned and watered the road regularly. Contractor also provided the temporary access in Jl. Hati Mulia, Jl. Tupai, Jl. Badak, and Jl. Mappanyukki so the shops can open like usual. During construction, the traffic signs were installed and flagmen were standby to control the traffic flow. Some documentation of mitigation done by the Contractor can be seen in Figure 1. Information dissemination and consultations were also conducted before construction in each road package.

Figure 1. Some Documentations of Mitigation Done by Contractor in B2 Makassar

Material Cleaning and Watering in Jl. Hati Mulia, Jl. Onta Baru, Jl. Beruang, and Jl. Badak

Jl. Hati Mulia

Page 29: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

28

Jl. Onta Baru

Jl. Beruang

Jl. Badak

Cleaning of sewers from sludge and garbage in Jl. Beruang

Recondition of the road in Jl. Hati Mulia, Jl. Serigala, Jl. Onta Baru, and Jl. Tupai

Page 30: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

29

Jl. Hati Mulia Jl. Serigala

Jl. Onta Baru Jl. Tupai

Access Road in Jl. Tupai and Jl. Badak

Jl. Tupai Jl. Badak

Installation of Traffic Signs in Jl. Beruang, Jl. Kancil Utara

Jl. Beruang Jl. Kancil Utara

Page 31: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

30

48. The surveys were conducted in the end of November to December 2020 in Pekanbaru and Jambi. The temporary impact during construction reports are being prepared.

7. Resettlement Principles Compliance

49. Below is the compliance in loan covenant for resettlement related aspects and with resettlement policy set forth in LARP14.

Table 14. Compliance in Loan Covenant

Schedule Para. No. Covenants Status/Remarks

Schedule 5

Para. 3 Land Acquisition and Involuntary Resettlement.

Comply. Land for all subproject activities have been acquired and reported to ADB.

The Borrower shall ensure that all land and all rights-of-way required for the Project are made available to the Works contractor in accordance with the schedule agreed under the related Works contract and all land acquisition and resettlement activities are implemented in compliance with (a) applicable laws and regulations of the Borrower relating to land acquisition and involuntary resettlement; (b) the Involuntary Resettlement Safeguards; and (c) all measures and requirements set forth in the RP, and any corrective or preventive actions set forth in the Safeguards Monitoring Report.

Para. 4 Without limiting the application of the Involuntary Resettlement Safeguards or the RP, the Borrower shall ensure that no physical or economic displacement takes place in connection with the Project until:

Comply. All AHs have been compensated in accordance with the RP. The LRP for 1 AH in Jambi package has been provided in form of PKH. (a) compensation and other entitlements

have been provided to affected people in accordance with the RP; and (b) a comprehensive income and livelihood restoration program has been established in accordance with the RP.

Schedule 5

Para. 5 Indigenous Peoples. The Borrower shall ensure that the Project does not have any indigenous people impact, all within the meaning of the ADBs Safeguard Policy Statement (2009). In the event that the Project does have any such impact, the Borrower shall take all steps required to ensure that the Project complies with the applicable laws and regulations of the Borrower and ADBs Safeguard Policy Statement.

No Indigenous Peoples identified at project locations.

Schedule 5

Para. 8 Safeguards Monitoring and Reporting Comply.

The Borrower shall do the following: Both social and environmental monitoring reports are being submitted to ADB in a timely manner and already be disclosed to ADB website.

(a) Submit semi-annual Safeguards Monitoring Reports to ADB and disclose relevant information from such reports to affected persons promptly upon submission;

14 Source: LARP Jambi 2012-Policy on LARP implementation

Page 32: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

31

(b) If any unanticipated environmental and/or social risks and impacts arise during construction, implementation or operation of the project that were not considered in the IEE, the EMP and the RP, promptly inform ADB of the occurrence of such risks or impacts, with detailed description of the event and proposed corrective action plan; and

The process for report preparation and submission will be continued and be monitored during project implementation period. The revised IEE for Makassar, Jambi, and Pekanbaru have been completed and are being disclosed to ADB website.

(c) Report any actual or potential breach of compliance with the measures and requirements set forth in the EMP or the RP promptly after becoming aware of the breach.

Schedule 5

Para. 18 Grievance Redress Mechanism Comply.

Within 3 months of the Effective Date, the Borrower shall: (a) establish compliant and problem management mechanism acceptable to ADB and appoint grievance redress focal person in LPMU and each neighborhood committee to effectively: review and document eligible complaints of project stakeholders; (b) proactively address grievances; (c) provide the complainants with notice of the chosen mechanism/action; and (d) prepare periodic reports to summarize the number of complaints received and resolved, and final outcomes of the grievances and chosen actions and make these reports available to ADB as part of the quarterly progress reports.

Redress focal person has been appointed. GRM has been established and the complaints have been recorded in assistance of Contractor and DGHS through PISC in the field.

Table 15. Compliance with Resettlement Principles Set Forth in LARP

No Policy Compliance Status

i Permanent or temporary acquisition of lands that will result to physical and/or economic displacements of persons or households will be avoided or minimized, as much as possible.

Comply.

No physical displacement in Makassar and Pekanbaru, only 1 AP in Jambi.

ii The DGHS, through the IA, will conduct due diligence on the ownership of affected assets, and identify 100% of the APs who are severely and marginally affected by land restriction and/or land acquisition.

Comply.

All ownership of affected assets has been identified and has been compensated accordingly.

iii DMS will use a survey tool to segregate important data on APs by gender and income as basis for updating the compensation and assistance due them.

Comply.

During preparation of LARP and its updating, the survey has considered gender and identify the profile of AHs including the income as the basis to set the entitlement and assistance. Assesment of impact during implementation phase using questionnaire approved by ADB to households that may be affected temporarily, that include identification of affected household socio economic profiles.

iv Joint participatory consultations and meetings

Comply.

Page 33: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

32

No Policy Compliance Status

with Project-based stakeholders, APs and affected villages, community organizations will be carried out prior to DMS, during the updating and implementation of the LARP.

Consultation during LARP preparation (planning stage) has been conducted with the AHs, community surrounding and relevant stakeholders. In addition information dissemination in form of PIB also distributed. Initial Public consultations on project introduction at community level was done in 2011/2012 in all subprojects, as follows: - Makassar: 9 March 2012 and 16 October 2012

PIB and procedures for GRM during land acquisition and during the subproject construction were also given to the meeting participants.

- Pekanbaru: 22 October 2012 The following stakeholders were identified in that consultation: (i) district and village officials; (ii) community leaders; (iii) household heads of AHs; (iv) Office of Women Empowerment; and (v) BAPPEDA as well as the other offices of the City Government. The stakeholders have actively participated in the consultation but fewer issues were brought up on land acquisition as they were more interested on the Subproject’s environmental impacts. Related to land acquisition, one participant suggested for more community consultations as the other participant wanted the confirmation if the affected person will be paid for compensation on their properties. These issues were clarified by the MSMIP TA Resettlement Specialist and were already addressed in this LARP, such as the future consultation activities and the payment of compensation based on replacement costs.

- Jambi: In June 2011 and 21 September 2012 In June 2011, Mayor of Jambi held first meeting about MSMIP with the Bappeda and Dinas officials, heads of districts and villages. In 21 September 2012, the following stakeholders were identified in that consultation: (i) district and village officials; (ii) land owners; (iii) community leaders; (iv) Provincial Office of Public Works; and (v) BAPPEDA as well as the other offices of the City Government.

Consultations with AHs/APs and other relevant stakeholders was continued during the LARP implementation as reported in semi annual social safeguard monitoring reports.

v APs will be systematically informed and consulted about the Project, the rights and options available to them, the proposed mitigating measures, special assistance measures to vulnerable groups and the need for the preparation of LARP.

Comply.

During consultation in LARP preparation, the affected persons were informed about the project, the purpose of taking their lands, their rights to complain about compensation, and other assistance from the Project. The summary of LARP in form of PIB also distributed for all packages

vi Compensation on the affected properties of APs will be based on replacement cost, without provisions for deduction.

Comply.

Compensation payment for affected properties of the APs was completed for all subproject based on valuation of the independent appraisal that reflected the replacement cost principle.

vii Payment of compensation to APs will not be differentiated between the male and the female household heads.

Comply.

Amount of compensation payment paid fo all affected losses based on the valuation of incependent appraisal without differensiate the sex of AHs headed household.

Page 34: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

33

No Policy Compliance Status

viii Special assistance measures will be provided to the severely affected APs.

Comply.

No severely affected APs in this project.

ix The project will strive to improve, or at least restore, the livelihood of all displaced persons.

Comply.

There is only one displaced person in Jambi and the LRP has been provided.

x Appraisal of affected lands will be carried out by duly licensed independent appraiser and replacement cost surveys of other affected assets will be carried out as bases for compensation of APs, based on replacement costs, in compliance with the compensation policy of the GoI and ADB.

Comply.

Affected households (AHs) in Makassar and Jambi have already received compensation in accordance with the provisions of the local laws and rates negotiated between the households and respective BAPPEDAs. The final negotiated rates were within the price range determined by an independent appraiser. For Pekanbaru subproject, the official reports of payment for the land acquired indicate that the procedures followed for the acquisition of land and compensation for land and trees are in accordance with the local laws and regulations and in compliance with the ADB SPS (2009) requirements. (Source: 1st Semi-Annual Social Safeguard Monitoring Report 2018)

xi All APs whose names are included in the cut-off date of the census established by the head of the district are entitled to receive compensation.

Comply.

APs recorded during and after the cut-off date have received the compensation.

xii Project authorities will prepare a LARP.

Comply.

LARPs for Pekanbaru and Jambi were prepared in 2012/2013. DDR and CAP for Makassar was prepared in 2012.

xiii Effective mechanism for arbitration of grievance redress.

Comply.

GRM has been established and complaints were recorded in each semi-annual social safeguard monitoring report.

xiv Adequate budgetary support for payment of compensation, assistance, and resettlement will be committed and released to APs during LARP implementation.

Comply.

Budget are adequate for compensation payment and released during the LARP implementation. No delayed of civil construction due to LARP budget availability.

xv Reliable and efficient database system will be established for the internal monitoring of LARP implementation.

Comply.

The new internal monitoring format as recommended by ADB in October 2018 was used since the 2nd semi-annual social safeguard monitoring report 2018.

xvi The DGHS, upon compliance of the foregoing policies, including the resolution of all grievances and complaints, will request ADB for its “No Objection” for the award of civil works contract/s.

Comply.

The civil works contracts were awarded after the compensation payment completed.

Page 35: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

34

IV. CONCLUSION

50. Land acquisition activities in Makassar, Pekanbaru and Jambi have been completed. Land has been handed over for civil works for all packages. 51. Full disclosure and public consultation activities on construction schedule, methods, and temporary impacts and mitigation measures have been conducted in Makassar, Pekanbaru, and Jambi. The consultation will continuously be conducted before construction in each road package. 52. Actual physical displacement or actual resettlement impacts are not anticipated in Makassar, Pekanbaru. In Jambi, one AP has lost both land and house for the access to the pumping station and has to relocate. The local government has compensated him including providing an income restoration program according to RP.

53. Contractors have been mitigating the temporary social impact during construction by watering the dusty area, providing an access road, closing the open cut area in one day, installing traffic signs, repairing and reconditioning damaged roads, transporting construction waste/garbage to the landfill and immediately transporting the excavated soil to the disposal area, conducting information dissemination/consultation to the community along the construction site, etc. DGHS through PISC will monitor the implementation of the construction related to social safeguard.

54. Below are the summary of outstanding issues and way forward.

Table 16. Outstanding Issues and Corresponding Plans of Action

Issue Action by responsible entity Due Date

Land certificate issued by BPN for Makassar WWTP.

DGHS through PISC in Makassar is actively having coordination with related agencies (Bappeda, PU, etc).

Q1 2021

Written agreement from the developer for the access road to Makassar WWTP.

DGHS through PISC in Makassar is having intensive coordination with related agency.

Q1 2021

Temporary impact during construction report for waste water collection system (WCS) for Makassar B2, Pekanbaru NC, and Jambi B2 and WWTP

Coordination meeting with contractor to monitor impact during construction on other social safeguard matters in the action plan.

Q1 2021

PIB distribution PPK and LPMU will distribute PIB after getting confirmation from CPMU

Q2 2021

Page 36: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

35

V. APPENDICES

Appendix 1. Brochure of Makassar B2 Package

Page 37: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

36

Brochure of Makassar C1 Package (PT. Adhi Karya)

Page 38: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

37

Brochure of C3 Package (PT. Karaga Indonusa Pratama)

Page 39: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

38

Appendix 2. Invitation, Attendance List, Photo and Minutes of Meeting of Information Dissemination in Kel. Lette, Kec. Mariso

Invitation

Page 40: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

39

Attendance List

Page 41: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

40

Page 42: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

41

Photo

Minutes of Meeting

Page 43: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

42

Appendix 3. Photo and Minutes of Brochure Handover of B2 in Kel. Mattoangin, Kec. Mariso

Page 44: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

43

Appendix 4. Photo and Minutes of Brochure Handover of B2 in Kel. Mamajang Dalam, Kec. Mamajang

Page 45: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

44

Appendix 5. Photo of Brochure Handover of B2 in Kel. Mandala, Kec. Mamajang

Page 46: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

45

Appendix 6. Photo and Minutes of Brochure Handover Paket C2, Kel. Pannambungan, Kec. Mariso

Page 47: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

46

Appendix 7. Photo and Minutes of Brochure Handover of C1 and C2 in Kel. Maloku, Kec. Ujung Pandang

Page 48: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

47

Appendix 8. Photo and Minutes of Brochure Handover of C1 and C2 in Kel. Sawerigading, Kec. Ujung Pandang

Page 49: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

48

Appendix 9. Photo of Brochure Handover of C1 and C2 in Kel. Losari, Kec. Ujung Pandang

Page 50: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

49

Appendix 10. Photo and Minutes of Brochure Handover of C1 and C2 in Kel. Bulogading, Kec. Ujung Pandang

Page 51: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

50

Appendix 11. Minutes of Brochure Handover of C1 and C2 in Kel. Mangkura, Kec. Ujung Pandang

Page 52: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

51

Appendix 12. Minutes of Brochure Handover of C1 and C2 in Kel. Baru, Kec. Ujung Pandang

Page 53: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

52

Appendix 13. Minutes of Brochure Handover of C2 in Kel. Kunjungmae, Kec. Mariso

Page 54: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

53

Appendix 14. Photo and Minutes of Brochure Handover of C3 in Kel. Kampung Buyang, Kec. Mariso

Page 55: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

54

Appendix 15. Photo and Minutes of Brochure Handover of C1 in Kel. Bontorannu, Kec. Mariso

Page 56: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

55

Appendix 16. Photo and Minutes of Brochure Handover of C1 in Kel. Mattoangin, Kec. Mariso

Page 57: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

56

Appendix 17. Photo and Minutes of Brochure Handover of C1 and C3 in Kel. Mariso, Kec. Mariso

Page 58: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

57

Appendix 18. Photo and Minutes of Brochure Handover of C3 in Kel. Pannambungan, Kec. Mariso

Page 59: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

58

Appendix 19. Photo and Minutes of Brochure Handover of B2 in Kel. Tamarunang, Kec. Mariso

Page 60: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

59

Appendix 20. Photo and Minutes of Brochure Handover of B2 in Kel. Mario, Kec. Mariso

Page 61: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

60

Appendix 21. Photo and Minutes of Brochure Handover of B2 in Kel. Labung Baji, Kec. Mamajang

Page 62: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

61

Appendix 22. Photo and Minutes of Brochure Handover of B2 in Kel. Maricaya Selatan, Kec. Mamajang

Page 63: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

62

Appendix 23. Photo and Minutes of Brochure Handover of B2 in Kel. Bonto Biraeng, Kec. Mamajang

Page 64: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

63

Appendix 24. Photo and Minutes of Brochure Handover of B2 in Kel. Bonto Lebang, Kec. Mamajang

Page 65: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

64

Appendix 25. Photo and Brochure Handover of B2 in Jl. Tupai on 16 October 2020

Page 66: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

65

Appendix 26. Photo and Brochure Handover of B2 in Jl. Tupai on 18 October 2020

Appendix 27. Photo and Brochure Handover of B2 in Jl. Tupai on 19 October 2020

Page 67: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

66

Appendix 28. Photo of Brochure Handover of C1 in Jalan Cendrawasih

Page 68: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

67

Page 69: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

68

Appendix 29. Project Location

Pekanbaru

Makassar

Page 70: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

69

Jambi

Page 71: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

70

Appendix 30. Complaints Records During January-June 2020

No Code Type of Complaint Package

Date filed

Received by Forwarded

to

Status Follow-up Action

Responsible Agency

Solved Not

solved

1 B29 The head of Kel. Sukajadi informed that PDAM15 pipe is broken in Jl. Kamboja

SC2 3 Jan 2020

PT. HK – Irfan through phone

Contractor – PT. HK

4 Jan 2020

The pipe was repaired by PDAM staff.

Contractor – PT. HAKA

2 B30 A request from community to water the road in Gang Damai

SC2 10 Jan 2020

PISC – Johan

WA Group – field staff

10 Jan 2020

Contractor watered the road in Gang Damai.

Contractor – PT. HAKA

3 B31 A resident of RT16 03 RW 09 Kel. Kampung Melayu requested to not close all the area of boring pit so people can see the opposite way.

SC1 12 Jan 2020

PT. Wika – Abdul Halim

Contractor – PT. WIKA-KARAGA, KSO (Satker)

13 Jan 2020

Contractor made a modified fence so that it can be seen from opposite direction without reducing its function.

Contractor – PT. WIKA-KARAGA, KSO

15 Indonesia Water Enterprises (PDAM) 16 Neighborhood Group/Rukun Tetangga (RT)

Page 72: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

71

No Code Type of Complaint Package

Date filed

Received by Forwarded

to

Status Follow-up Action

Responsible Agency

Solved Not

solved

4 B32 A resident of RT 03 RW 09 asked to clean the ditch.

SC1 12 Jan 2020

PT. Wika – Abdul Halim

Contractor – PT. WIKA-KARAGA, KSO (Satker)

13 Jan 2020

Contractor repaired the ditch.

Contractor – PT. WIKA-KARAGA, KSO

5 B33 Community in Jl. Mualim complained because the roof of his house was hit by a dump truck.

SC1 16 Jan 2020

PR of WIKA-KARAGA, KSO – M. Fadlan through phone

Contractor – PT. WIKA-KARAGA, KSO (Satker)

17 Jan 2020

Contractor checked and repaired it.

Contractor – PT. WIKA-KARAGA, KSO

6 B34 Community in Gang Adha requested to restore the road to the concrete road.

SC2 17 Jan 2020

PT. HK – Irfan through phone

Contractor – PT. HK

25 Jan 2020

The road was restored to the original condition

Contractor – PT. HAKA

7 B35 Bumpy road in Jl. Tulip SC2 18 Jan 2020

PT. HK – Irfan through phone

Contractor – PT. HK

25 Apr 2020

Contractor has paved the road.

Contractor – PT. HAKA

8 B36 Muddy ditch in Jl. Selindit

SC1 20 Jan 2020

PISC – Johan

WA Group of SC2 – field staff

20 Jan 2020

Contractor dredged the drainage ditch

Contractor – PT. WIKA

9 B37 The access road is slippery and the drainage ditch is clogged in Jl. Tiung

SC1 29 Jan 2020

PR of WIKA-KARAGA, KSO – M. Fadlan through phone

Contractor – PT. WIKA-KARAGA, KSO (Satker)

29 Jan 2020

Contractor repaired the road and cleaned the drainage ditch.

Contractor – PT. WIKA-KARAGA, KSO

10 B38 During consultation, community asked if the road will be restored to

SC1 4 Feb 2020

PISC Contractor – PT. WIKA-

25 Apr 2020

Questions and requests are responded as below:

Contractor – PT. WIKA-

Page 73: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

72

No Code Type of Complaint Package

Date filed

Received by Forwarded

to

Status Follow-up Action

Responsible Agency

Solved Not

solved

original condition or not. The community also requested to not totally close the road and re-level the pile before paving the road with asphalt. The consultation must be conducted again because the current condition is considered not conducive (time is short).

KARAGA (KSO)

- Excavated road will be restored to its original condition.

- The road will not be fully closed.

- For houses that are blocked by excavation, a steel plate will be provided.

- The pile from excavation will be leveled again and restored to the original condition

- Consultation can be conducted as long as the community needs this.

KARAGA, KSO

11 B39 Community through the head of RW in Jalan Gajus requested to restore the road to the original condition.

SC2 5 Feb 2020

Call center (PISC Johan)

Contractor – PT. HAKA

25 Apr 2020

Coordination with the contractor and informed about the current condition to the community.

Contractor – PT. HAKA

12 B40 During consultation in Kel. Jadi Rejo, village officials informed that if the civil works in Jl. Teladan will be continued, the works should be done faster, not as in Jl. Tanjung. Some problems raised are the backfilling process is not completed so that a lot of water is stagnant when it rains (muddy). During the dry season, the pile becomes dry

SC1 7 Feb 2020

PISC and Contractor SC1

Contractor – PT. WIKA-KARAGA, KSO

25 Apr 2020

Contractor watered the road once every 2 days and asphalting process has been done in accordance with the original conditions, even better.

Contractor – PT. WIKA-KARAGA, KSO

Page 74: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

73

No Code Type of Complaint Package

Date filed

Received by Forwarded

to

Status Follow-up Action

Responsible Agency

Solved Not

solved

and causes a lot of dust along the road. In addition, watering is not done regularly. The officials requested Jl. Tanjung area to be cleaned to make it easier for the implementation in Jl. Teladan.

13 B41 A mosque officer and community in Jl. Tanjung, Kel. Jadi Rejo requested for casting the area in front of mosque’s gate

SC1 8 Feb 2020

Contractor-PT. WIKA

Contractor-PT. WIKA

25 Apr 2020

Contractor paved the road. Contractor – PT. WIKA-KARAGA, KSO

14 B42 The head of RT 02 Kel. Sukajadi Kec. Sukajadi Gg.Ikhsan Jalan Teratai requested to cast not only in the excavated area, but extended to the road which the width is less than 4 m.

SC2 13 Feb 2020

PISC through phone

Contractor – PT. HAKA

17 May 2020

The contractor will do as requested after all the road is reconditioned to concrete.

Contractor – PT. HAKA

15 B43 A community leader in Gg. Jati informed that there is a broken domestic sewage pipe near her residence and has not been repaired. In addition, there is concern that if the manhole point to be built next to her well, it will pollute the well.

SC2 14 Feb 2020

PISC through phone

Contractor – PT. HAKA

17 Feb 2020

The pipe is repaired. The contractor and PISC informed that the manhole will not give any impacts to the surrounding water sources.

Contractor – PT. HAKA

Page 75: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

74

No Code Type of Complaint Package

Date filed

Received by Forwarded

to

Status Follow-up Action

Responsible Agency

Solved Not

solved

16 B44 There is no house inlet (HI) cover in front of the house in Jl. Nuri No. 9 (HI-13)

SC1 24 Feb 2020

PISC through phone

Contractor – PT. WIKA-KARAGA, KSO

25 Feb 2020

The contractor built the cover of HI.

Contractor – PT. WIKA-KARAGA, KSO

17 B45 There is no house inlet (HI) cover in front of the house in Jl. Nuri No. 8 (HI-8)

SC1 24 Feb 2020

PISC Contractor – PT. WIKA-KARAGA, KSO

25 Feb 2020

The contractor built the cover of HI.

Contractor – PT. WIKA-KARAGA, KSO

18 B46 Community reported that the excavated soil is piled up in Jalan Gelatik and Selindit that disturb community access.

SC1 15 Mar 2020

PISC, RW of Jl. Selindit

Contractor – PT. WIKA-KARAGA, KSO

17 Mar 2020

The contractor removes the remaining excavated soil.

Contractor – PT. WIKA-KARAGA, KSO

19 B47 A resident asked about re-condition in Gg. Ikhsan.

SC2 17 Mar 2020

PISC, RT of Gg. Ikhsan

Contractor – PT. HAKA

17 May 2020

PISC PR team communicates with PPK, contractor, and technical team and inform the aggrieved person that the road will be paved after the road becomes all concrete.

Contractor – PT. HAKA

20 B48 A resident requested for watering in Jl. Mangga Tiga due to heavy dust.

SC1 18 Mar 2020

PISC, Secretary of Kel. Harjosari

Contractor – PT. WIKA

20 Mar 2020

The contractor watered the road.

Contractor – PT. WIKA-KARAGA, KSO

21 B49 A resident asked a manhole in Jl. Gondoria to be covered.

SC1 18 Mar 2020

PISC Contractor – PT. WIKA

20 Mar 2020

The contractor covered the manhole.

Contractor – PT. WIKA-KARAGA, KSO

Page 76: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

75

No Code Type of Complaint Package

Date filed

Received by Forwarded

to

Status Follow-up Action

Responsible Agency

Solved Not

solved

22 B50 There are about 6

incidents (the cars get stuck) at intersection in Simpang Tiga Jl. Teratai and Jl. K.H. Ahmad Dahlan.

SC2 13 Jun 2020

PISC Contractor – PT. WIKA

15 Jun 2020

The contractor fixed the area at the intersection.

Contractor – PT. WIKA-KARAGA, KSO

23 B51 The potential household connection customer requested to make a lock in the House Inlet in Jalan Selindit No. 19 (Head of RW 2)

SC1 22 June 2020

PR Team of PISC

Technical team of WIKA-KARAGA, KSO

√ PR and OHS/K3 of PISC MSMIP immediately checked the location and explained that there would be further work by HI team.

Contractor – PT. WIKA-KARAGA, KSO

24 B52 Question on the road recondition schedule in Jl. Kuau

SC1 26 June 2020

PR Team of PISC

Technical team of WIKA-

√ Respond to the question and Contractor will immediately carried out the work.

Contractor – PT. WIKA-KARAGA, KSO

Page 77: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

76

No Code Type of Complaint Package

Date filed

Received by Forwarded

to

Status Follow-up Action

Responsible Agency

Solved Not

solved

KARAGA, KSO

25 B53 Jalan K.H. Ahmad Dahlan at MH. 10. Traffic jam in the afternoon and there is no flagman to control the traffic flow.

SC1 27 June 2020

PR Team of PISC

Technical team of WIKA-KARAGA, KSO

√ Flagman is standby in the next day.

Contractor – PT. WIKA-KARAGA, KSO

26 B54 Some houses get flooded when it rains, because the remaining soil goes into the ditch in Kampung Tengah.

SC1 29 June 2020

PR Team of PISC

Technical team of WIKA-KARAGA, KSO

√ Contractor removed the the soil from the ditch.

Contractor – PT. WIKA-KARAGA, KSO

27 B55 Uneven asphalting in Kampung Tengah.

SC1 29 June 2020

PR Team of PISC

Technical team of WIKA-KARAGA, KSO

√ Contractor fixed it. Contractor – PT. WIKA-KARAGA, KSO

*Source: Pekanbaru PR Specialist on 22 June 2020 and updated on 30 Jun 2020 and Dec 2020.

Page 78: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

77

Appendix 31. Land Handed Over for Civil Works (BA-STL) and Commencement of Work (COW) Letter

1. Pekanbaru SC1

• BA-STL for Pekanbaru SC1 (7 November 2018)

Page 79: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

78

• COW for Pekanbaru SC1 (9 November 2018)

Page 80: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

79

Page 81: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

80

2. Pekanbaru SC2

• BA-STL for Pekanbaru SC2 (7 November 2018)

Page 82: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

81

Page 83: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

82

• COW for Pekanbaru SC2 (9 November 2018)

Page 84: 43251-025: Metropolitan Sanitation Management Investment ......BA-STL – Berita Acara Serah Terima Lapangan (Land handed over for civil works) BMD – Barang Milik Daerah (Regional

83