Accessory Products – Health Monitor and Long

Term Storage

Installation Guide

Version 4.2

Video Insight

3 Riverway, Ste 700

Houston, TX 77056

713 621 9779

www.video-insight.com

Table of Contents 1 Video Insight Software License Agreement .......................................................................................................... 4

2 System Overview ................................................................................................................................................... 7

2.1 Software Components .................................................................................................................................. 7

2.2 Client Applications....................................................................................................................................... 8

2.3 Server and Storage ....................................................................................................................................... 8

2.4 Utilities ......................................................................................................................................................... 9

3 Health Monitor .................................................................................................................................................... 11

3.1 Installation .................................................................................................................................................. 11

3.1.1 Before you install ................................................................................................................................... 11

3.1.2 Installation ............................................................................................................................................. 11

3.2 Configure Setup on Servers ....................................................................................................................... 14

3.2.1 Enable the Health Monitor for each server ............................................................................................ 14

3.2.2 Add Health Monitor to the Left Navigation Tree .................................................................................. 15

3.3 Starting the Health Monitor ....................................................................................................................... 16

3.3.1 Status View ............................................................................................................................................ 17

3.3.2 Adding a Server to be Managed............................................................................................................. 17

3.4 Viewing Status ........................................................................................................................................... 20

3.4.1 Menu Buttons......................................................................................................................................... 21

3.4.2 Reports Button ....................................................................................................................................... 23

3.4.3 Set up Menu ........................................................................................................................................... 24

3.4.4 Administration ....................................................................................................................................... 24

3.4.5 Database ................................................................................................................................................. 24

3.4.6 SMTP Configuration.............................................................................................................................. 25

3.4.7 User Manager ......................................................................................................................................... 25

3.4.8 Configuration ......................................................................................................................................... 26

3.4.9 Health Monitor Viewer – Browser version ............................................................................................ 28

3.4.10 Accessing the Health Monitor ........................................................................................................... 28

3.4.11 Server Status ...................................................................................................................................... 28

3.4.12 Logs ................................................................................................................................................... 29

4 Long Term Storage (LTS) ................................................................................................................................... 30

4.1 Installing LTS ............................................................................................................................................ 31

4.2 Using LTS .................................................................................................................................................. 34

4.3 LTS Tasks .................................................................................................................................................. 35

4.3.1 Global Task – Applies to entire folder ................................................................................................... 35

4.3.2 Individual Task – Applies to the individual camera. ............................................................................. 35

4.4 View Status ................................................................................................................................................ 36

4.5 View Log ................................................................................................................................................... 36

1 Video Insight Software License Agreement

IMPORTANT – READ CAREFULLY BEFORE ACCESSING VIDEO INSIGHT SOFTWARE: This license agreement (“License

Agreement”) is a legal agreement between the user (referred to herein as “You” or “Licensee”, and meaning either

an individual or a single entity) and Video Insight, Inc. and its suppliers (collectively, “Video Insight” or “Licensor”)

for the Software (the “Software”). BY USING OR ACCESSING THE SOFTWARE; LOADING THE SOFTWARE OR

ALLOWING THE SOFTWARE TO BE LOADED; OR UTILIZING ANY DEVICE OR OTHERWISE UTILIZING THE SERVICES OR

FUNCTIONALITY OF THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT . IF

YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE AGREEMENT, YOU MAY RETURN THE SOFTWARE TO YOUR

PLACE OF PURCHASE FOR A FULL REFUND.

1. GRANT OF LICENSE.

a. Overview of the License Agreement. This License Agreement describes your rights to use or otherwise utilize

the services of the Software. This License Agreement does not entitle You to any ownership rights of the

programming code. The Software is licensed, not sold. The Software is protected by copyright and other

intellectual property laws and treaties. Video Insight owns the title, copyright and other intellectual property

rights in the Software. You may not rent, lease, or lend the Software or the License Agreement.

b. Product Coverage. You may also use this License Agreement to access or otherwise use the services or

functionality of Video Insight Software utilized by other individuals or entities provided that the other

individuals or entities obtain a valid license.

c. System Limits. You may use the Software with one unique system identified by its unique capture board.

Each unique system requires a separate License Agreement.

2. TERMINATION. Without prejudice to any other rights, Video Insight may terminate this License Agreement if

You do not abide by the terms and conditions herein, in which case you must destroy all copies of the

Software and return all component parts.

3. TRANSFER. You may move the Software to a different server.

4. LIMITATION ON REVERSE ENGINEERING, DECOMPILATION AND DISASSEMBLY. You may not reverse

engineer, decompile, or disassemble the Software.

5. CONSENT TO USE OF DATA. You agree that Video Insight and its affiliates may collect and use any technical

information You provide as part of support services related to the Product. Video Insight agrees not to use

this information in a form that personally identifies You.

6. LIMITED WARRANTY. Because of uncertain or unknown conditions and incidental hazards under which the

Software is used, Video Insight does not warrant or guarantee that any particular result will be achieved. You

understand and agree that suppliers and/or installers of the Software are independent contractors that are

not employed by or under the control of Video Insight. Video Insight disclaims all liability and responsibility

for damages or other loss caused by any independent supplier/installer or other third-party. The sole and

exclusive warranty provided by Video Insight is that (1) the media on which the Software is furnished will be

free of defects in materials and workmanship; and (2) the Software substantially conforms to its published

specifications (the “Limited Warranty”). The Software is warranted only for its initial installation. This

warranty shall survive inspection of, payment for and acceptance of the Software, but in any event shall expire

ninety (90) days after the date you receive the Software, unless prohibited by law. As to any defects

discovered after ninety days from receipt, there is no warranty or condition of any kind. Any supplements or

updates to the Software, including without limitation any (if any) service packs or hot fixes provided to You

after the expiration of the ninety-day Limited Warranty period are not covered by any warranty or condition,

express, implied or statutory. Except for the Limited Warranty and to the maximum extent permitted by

applicable law, Video Insight provides the Software and support services (if any) “AS IS” AND WITH ALL

FAULTS. THERE ARE NO OTHER WARRANTIES (NOR REPRESENTATIONS) HEREUNDER OR ELSEWHERE MADE

BY VIDEO INSIGHT, EXPRESS OR IMPLIED, AND ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO,

THE IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

OF GOOD AND WORKMANLIKE PERFORMANCE, ALL WITH REGARD TO THE SOFTWARE AND THE PROVISION

OF OR FAILURE TO PROVIDE SUPPORT SERVICES, ARE DISCLAIMED BY VIDEO INSIGHT AND EXCLUDED FROM

THIS AGREEMENT. ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, QUIET

POSSESSION, CORRESPONDENCE TO DESCRIPTION OR NON-INFRINGEMENT WITH REGARD TO THE

SOFTWARE. NO AFFIRMATION WHETHER BY WORDS OR ACTIONS BY VIDEO INSIGHT, ITS AGENTS,

EMPLOYEES OR REPRESENTATIVES SHALL CONSTITUTE A WARRANTY.

7. Limited and Exclusive Remedy. Video Insight’s sole responsibility and Your exclusive remedy for any

nonconformance or defect is expressly limited to the refund of the purchase price paid, if any, or the

replacement of the Software determined by Video Insight, in its sole discretion, to possess such a defect. As a

condition precedent to any remedy described herein, or otherwise available to You, You shall seek and accept

Video Insight’s reasonable effort to replace the allegedly defective or nonconforming Software. In furtherance

of such undertaking, if You reasonably believe that the Software contains a defect or nonconformity for which

Video Insight is responsible, You shall inform Video Insight immediately by telephone at (713) 621-9779 and by

providing written notification to Video Insight within forty-eight (48) hours of discovery. All returned Software

shall be shipped at customer’s expense. This Limited Warranty is void if failure of the Software has resulted

from accident, abuse, misapplication, abnormal use, or a virus. Any replacement Software will be warranted

for the remainder of the original warranty period or thirty (30) days, whichever is longer.

8. NO CONSEQUENTIAL OR OTHER DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY, EXPRESS OR

IMPLIED, (1) VIDEO INSIGHT’S LIABILITY FOR ANY CLAIM OR ACTION OF ANY KIND ARISING OUT OF, IN

CONNECTION WITH OR RESULTING FROM THE MANUFACTURE, SALE, DELIVERY, RESALE, TRANSFER, USE OR

REPAIR OF THE SOFTWARE OR SERVICES RENDERED BY VIDEO INSIGHT SHALL NOT EXCEED THE PRICE, IF ANY,

YOU PAID FOR THE SOFTWARE OR $5.00, WHICHEVER IS GREATER; AND (2) VIDEO INSIGHT SHALL IN NO EVENT

BE LIABLE FOR SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR CONTINGENT LIABILITIES

ARISING OUT OF THIS LICENSE AGREEMENT OR THE FAILURE OF THE SOFTWARE TO OPERATE PROPERLY, INCLUDING

BUT NOT LIMITED TO ANY DAMAGE OCCASIONED BY DELAY, DOWNTIME, LOST BUSINESS OPPORTUNITY, LOSS OF

CONFIDENTIAL INFORMATION, LOSS OF PRIVACY, LOST PROFITS OR OTHERWISE (NOTWITHSTANDING THE CAUSE OF

SUCH DAMAGE AND WHETHER OR NOT CAUSED BY VIDEO INSIGHT’S NEGLIGENCE, FAULT OR STRICT LIABILITY).

CUSTOMER ASSUMES THE RISK FOR AND INDEMNIFIES VIDEO INSIGHT FROM AND AGAINST ALL LIABILITIES

FOR ANY LOSS, DAMAGE OR INJURY TO PERSONS OR PROPERTY ARISING OUT OF, CONNECTED WITH OR

RESULTING FROM THE USE OF OR INABILITY TO USE THE SOFTWARE, THE PROVISION OF OR FAILURE TO

PROVIDE SUPPORT SERVICES, OR THE POSSESSION, USE OR APPLICATION OF THE SOFTWARE, EITHER ALONE

OR IN COMBINATION WITH OTHER PRODUCTS. VIDEO INSIGHT ASSUMES NO RESPONSIBILITY OR LIABILITY,

WHETHER EXPRESS OR IMPLIED, WHETHER IN TORT OR IN CONTRACT, AS TO THE CAPACITY OF THE

SOFTWARE TO SATISFY THE REQUIREMENT OF ANY LAW, RULE, SPECIFICATION, OR CONTRACT PERTAINING

THERETO, INCLUDING, BUT NOT LIMITED TO, ANY CONTRACT BETWEEN ANY CUSTOMER OF ITS PRODUCTS

AND PARTIES WITH WHOM SUCH CUSTOMER HAS CONTRACTED.

9. INDEMNIFICATION: YOU AGREE TO PROTECT, INDEMNIFY, HOLD HARMLESS AND DEFEND VIDEO INSIGHT

FROM AND AGAINST ANY CLAIMS, DEMANDS, LIENS, CAUSES OF ACTION, JUDGMENTS, LOSSES AND

LIABILITIES OF ANY NATURE WHATSOEVER ARISING IN ANY MANNER, DIRECTLY OR INDIRECTLY OUT OF OR

IN CONNECTION WITH OR IN THE COURSE OF OR INCIDENTAL TO (1) YOUR WORK OR OPERATIONS WITH

THE SOFTWARE REGARDLESS OF CAUSE OR OF THE SOLE, CONCURRENT OR CONTINUING FAULT OR

NEGLIGENCE OF VIDEO INSIGHT OR ITS EMPLOYEES OR AGENTS; OR (2) ANY BREACH OR FAILURE TO

COMPLY WITH ANY OF THE PROVISIONS OF THIS LICENSE AGREEMENT. YOU AGREE TO PROTECT,

INDEMNIFY, HOLD HARMLESS AND DEFEND VIDEO INSIGHT FROM AND AGAINST ANY CLAIMS, DEMANDS,

LIENS, CAUSES OF ACTION, JUDGMENTS, LOSSES AND LIABILITIES FOR INJURY TO OR DEATH OF YOU, YOUR

AGENTS OR EMPLOYEES OR ANY EMPLOYEE OR AGENTS OF ANY CO-VENTURER, CONTRACTOR,

SUBCONTRACTOR OR PERSONS AT YOUR WORK LOCATION ARISING IN ANY MANNER, DIRECTLY OR

INDIRECTLY, OUT OF OR IN CONNECTION WITH OR IN THE COURSE OF OR INCIDENTAL TO YOUR WORK OR

OPERATIONS WITH THE SOFTWARE, REGARDLESS OF CAUSE OR OF ANY FAULT OR NEGLIGENCE OF VIDEO

INSIGHT OR ITS EMPLOYEES OR AGENTS.

10. SEVERANCE: Should any provision of this License Agreement, or a portion thereof, be unenforceable or in

conflict with the laws of the United States of America or of any state or jurisdiction which governs any

transaction between Video Insight and You, then the validity of the remaining provisions, and any portion

thereof, shall not be affected by such unenforceability or conflict, and this License Agreement shall be

considered as if such provision, or portion thereof, were not contained herein.

11. UNLAWFUL PURPOSE. Use of the Software for any unlawful purpose or in any unlawful manner, use for any

improper or unintended use, or use by anyone other than you is strictly prohibited and constitutes a material

breach of this License Agreement.

12. APPLICABLE LAW. This License Agreement is governed by the laws of the State of Texas. Video Insight and

Licensee hereby agree that exclusive jurisdiction of any, controversy, claim, suit or proceeding arising out of or

relating in any way to the Software or this License Agreement or the breach, termination or invalidity thereof

shall lie within the courts of the State of Texas or within the courts of the United States of America located

within the Southern District of Texas. Video Insight and Licensee consent to venue and jurisdiction within the

Courts of Harris County, Texas.

13. NO WAIVER: Failure to enforce any or all of this License Agreement in a particular instance shall not act as a

waiver or preclude subsequent enforcement.

14. ENTIRE AGREEMENT. This License Agreement (including any addendum or amendment to this License

Agreement which is included with the Software) constitutes the entire agreement between You and Video

Insight relating to the Software and any support services, and this License Agreement supersedes all prior or

contemporaneous oral or written communications, proposals, and representations with respect to the

Software or any other subject matter covered by this License Agreement. To the extent the terms of any

Video Insight policies or programs for support services conflict with the terms of the License Agreement, the

terms of the License Agreement shall control.

2 System Overview With the Enterprise IP v4.2 product suite you can view live or recorded video from cameras all over your enterprise.

Our easy to use system installs quickly and will be immediately useful. The following pages will guide you through

the install and setup process

2.1 Software Components The system is a robust software platform that has 3 main components that are used to capture and view live or

recorded video from anywhere: the IP Server; the Monitor Station; and the Web Client.

Product Suite: Enterprise IP v4.2

Cli

ent

Ap

pli

cati

on

s

Monitor Station

� Client application

� Live & recorded video

� Centralized administration

� Alarm notification

Web Client

� Live & recorded video

� Internet Explorer, Firefox, Safari, Chrome,

Opera with Optional Active

X-plug-in

Smart Phone/PDA Client

� iPhone, iPad, BlackBerry, Android

� Live, recorded, and PTZ control

� Windows Mobile Professional

Ser

ver

& S

tora

ge

IP Server

� Runs as a Windows Service

� Alarm Processing

� Server communicates with cameras

� 3rd party/access control/analytics

integration

� Server or camera side motion detection

� Web client uses Microsoft IIS

� Support for Active Directory, LDAP, and

Novell eDirectory

IP Server Manager

� Monitors the IP Server and gives a visual

status on a per server basis

� Allows for network connection

administration

� Provides a Diagnostics version for trouble

shooting and system optimization

Storage

� Support for Local, Direct Attached,

SAN/NAS, and iSCSI

� Pivot3 and Intransa

� Dell EqualLogic

2.2 Client Applications The Video Insight Client Applications connect to the IP Server, not directly to the camera. Use the Client

Applications to view live and recorded video from a single or multiple servers.

Monitor Station

The Monitor Station is the primary user interface in the product suite. From an end user point of view, it provides

centralized viewing of live and recorded images from any server. System and Security Administrators use the

Monitor Station to setup and configure all servers and cameras from a central location.

Web Client

The Web Client allows you to view live or recorded video from anywhere using a browser including Microsoft

Internet Explorer, Firefox, Chrome, or Safari. You can view a single camera or select up to 16 different cameras

from multiple servers to view simultaneously. You can control PTZ cameras and playback recorded video. The

system supports multiple users and is tightly integrated into the Windows operating system for complete security.

Supports Internet Explorer, Firefox, Safari, Chrome, Opera with Optional Active X-plug-in. The web client detects

the client used and has views specific for the tyhpe of client used. For example, the Web client will provide

different options when access through an iPhone or an iPad or a Windows Desktop.

Smart Phone/PDA Client

iPhone, iPad, BlackBerry, Android

View live, recorded, and PTZ control

Windos Mobile Professional

2.3 Server and Storage IP Server

The IP Server is the basic engine of the product suite. It processes and stores images received from all connected IP

cameras as well as streams video to the client for viewing. The IP Server is installed on a standard Windows based

PC and runs as a Windows service that does not require a user login to be in operation.

The IP Server can be linked to other servers to support hundreds of cameras. With the software you can have a

single server, multiple servers at one location or multiple servers at multiple locations. Recordings can be stored on

local or direct attached storage, NAS, SAN, or Network File Servers. The software stores all settings and log entries

inside Microsoft SQL database tables. This gives the software a very solid platform to deliver advanced features.

Most setup and configuration of servers and cameras is performed using the Monitor Station.

IP Server Manager

Limited setup is performed using the IP Server Manager for each instance of the IP Server. The IP Server Manager

performs the following functions:

� Monitors the IP Server and gives a visual status on a per server basis

� Allows for network connection administration

� Provides a Diagnostics version for trouble shooting and system optimization

Health Monitor

� Accessory application which monitors the

health of all of your servers and cameras

from a single location

� Email notification on error

Uti

liti

es

LTS – Long Term

Storage

� Accessory application which can move

recordings from the server to a storage

location

� Scheduled on a per camera basis

� Manages licensing and registration

2.4 Utilities In addition, the software also provides the following accessory products to assist you in managing your servers and

cameras:

Health Monitor

The Health Monitor monitors each of your servers on a regular basis to ensure server uptime and reporting of any

issues affecting the servers. The Health Monitor can be configured to send email alerts to the appropriate individual

if the server has not responded in the pre-determined time frame or if certain thresholds have been exceeded. The

Health Monitor status windows can also be viewed in the Monitor Station

LTS – Long Term Storage

The LTS is a standalone application that helps you manage your recorded video. The easy to use application

connects to the video data directory allowing you to Move, Recompress or Trim the original AVI files. The LTS

can also recompress the original AVI file using Microsoft’s WMV format and is able to double the available storage

space. You can specify which cameras to copy, how many days to keep before the copying and what time of the day

to execute the copy. The new copied files can be viewed Video Insight software or any Windows Media Player.

3 Health Monitor The Health Monitor monitors each of your servers on a regular basis to ensure server uptime and reporting of any

issues affecting the servers. The Health Monitor can be configured to send email alerts to the appropriate individual

if the server has not responded in the pre-determined time frame or if certain thresholds have been exceeded. The

Health Monitor status windows can also be viewed in the Monitor Station

3.1 Installation

3.1.1 Before you install 1) The Health Monitor contains a service that will be running consistently. It should be on a separate

machine from your IP Servers.

2) It should have access to SMTP server if email is desired

3) The amount of network traffic between the IP Servers and HM is minimal, and one HM can monitor

hundreds of servers with minimal system usage.

4) This component accesses a SQL database, so if you wish to connect to an existing DB, have the

administrators name and password available. The install will install one otherwise.

5) The viewing of the HM status does not have to occur on this machine, but the configuration does, so plan

accordingly.

3.1.2 Installation To install any of these modules click on the ACCSetup.exe icon on the Installation CD. The following screen

appears:

Run accsetup.exe

You can browse the CD for this installer or you can download it from http://downloadvi.com

Using the Accessories Setup Wizard, click next to proceed with the install.

On the License Agreement screen click “I Agree” to proceed with the install or Cancel.

On the Choose Components screen uncheck all but “Health Monitor”

On the Choose Install Location screen click Install

Once the installation is complete click Finish. The software is now installed on your computer.

To run the application, double click the Health Monitor icon on your desktop. This will start the application and

place an icon in your System Tray. This is where you access and manage the software.

Right-Click the Health Monitor icon in your system tray and choose Launch Console

When you first launch the console it will prompt you to enter the database information. This should already be

populated. If you are using our default SQL install then you can simply click OK. If you are using a different SQL

database server then enter the information so the Health Monitor application can talk to it.

3.2 Configure Setup on Servers

3.2.1 Enable the Health Monitor for each server Each server to be monitored must be configured to send updates to the Health Monitor. For each server, go to its

Setup/ Server Configuration/Health Monitor tab

Enable Health Monitor – Check this box to enable the Health Monitor for this server

Server Name: This is the name that will be displayed in the Health Monitor application. The server default is used

unless you overwrite the setting here.

Select Items to Send to the Health Monitor:

Version Number: Sends the software version

Disk Space: Sends the current disk space

Record Status: Use this to alert if the recording status is off

Lost Signal: Use this to alert if the signal from the camera is lost

Camera Information: Send cameral information on camera type alerts

Server Name Specify the name of the server

IP of the Health Monitor: Specify the IP address of the Health Monitor

Port to Send: Specify the Port to send the Health Monitor Information

Send Frequency: Specify the frequency to send updates to the Health Monitor

3.2.2 Add Health Monitor to the Left Navigation Tree

You can add your Health Monitor to your Monitor Station left navigation tree by performing the following tasks.

Access the Server Setup and Configuration Menu.

Under Tools in the left hand tree select Health Monitor.

Enter the IP Address of your Health Monitor Server and click Connect. This will verify connectivity and allow you

to add it to the left tree in the Monitor Station (This step is optional)

After you click Connect you may see the following message: Error: Connection to Health Monitor Failed.

Solutions:

1. Make sure you have entered the correct IP Address to your Health Monitor.

2. If the Health Monitor is external to your network verify port 11000 (default port) is open to the Health

Monitor on the network it is connected to.

Click OK and restart the service. In Monitor Station, Right-click on your server name and select “Restart Service”

from the menu.

3.3 Starting the Health Monitor On the Health Monitor system locate the icon in the system tray to open/configure the Health Monitor. If you do not

see this then double-click on the Health Monitor icon on the desktop and this will add the icon to the system tray.

Right-click the system tray icon and choose Launch Console

This will bring up the Health Monitor Console and allow you to manage your servers.

Before you configure your server(s) you will want to configure some settings.

Go to the Setup menu:

o SMTP Configuration: Enter your SMTP Server, Username and Password for that server.

o User Manager: Here you can add the users you will want to receive email alerts or to be the Contact for a

particular system.

o Configuration: Additional options for reports.

o View-Groups: If you have multiple systems reporting to the Health Monitor you can put them into groups

here.

When a system first reports to the Health Monitor you will see a gray circle icon to the left. This tells you it is an

Unmanaged system. (This initial connection to the Health Monitor from the server may be delayed.)

In the main Health Monitor console Right-click on the server and choose Manage Server to open the properties of

the system.

To receive alerts from this system you will need to do the following:

Email tab: Select from the drop down the contact/user you want associated with this system. This was set up earlier

in the User Manager in Health Monitor. Only one contact is allowed per server.

Conditions tab: Here you will configure alert options.

Once this is done you will receive alerts when you system is experiencing signal loss or the system is not

responding.

3.3.1 Status View

3.3.2 Adding a Server to be Managed When the console first appears it will show a list of all servers that are sending status updates to the Health Monitor.

Servers can be managed or unmanaged. To add a server to the list of managed servers click on the gray circle to the

left of the server. The following Add Server screen appears;

General tab

Server Name – Name of the server to be managed; this new name will be used in the Status window.

Name (from server) – Name of the server from the server sending the status

IP Address – IP address of sending server

Status

Minutes to Warning – The number of minutes that the Health Monitor will allow between receiving status updates

before it displays a warning. In the example above, if the Health Monitor has not received a status update from a

server for 30 minutes, a warning condition is set.

Minutes to Error – In the example above, if the Health Monitor has not received a status update from a server for 60

minutes, then the Health Monitor issues an error condition.

Use IP tracker – Used for dynamically assigned IP addresses.

Email tab

The email tab sets up the contact information that will receive warning and error messages from the Health Monitor.

Contact Information

Contact – Select from list or select New to add a Contact.

Contact Name

Contact Email address

Alternative information (informational only)

Optional Contact Information (informational only)

Location

Phone

Office

Address

City State

Conditions Tab

The Conditions Tab is used to configure the emails that will be sent under certain conditions.

Message

From Email – the from address shown in the email

Subject – Subject line text

Message Body – Text in message body

Use Default Subject – If this is checked then the default subject will be used

Use Default Body – If this is checked then the default message body will be used, not the customized body.

Conditions

Email on Warning –sends an email when a warning condition has been detected (see explanation from General Tab)

Email from Recovering from Warning – sends an email when the warning condition has been fixed.

Email on Error -sends an email when an error condition has been detected.

Email when Camera goes down – sends an email when a camera goes down

Email when camera recovers –sends an email when that camera is restored

Email when Recovery from error – sends an email when the error condition has been fixed.

Information Tab (informational only) Optional information about the specific server

Tools Tab

VNC

Server – Location of VNC executable

VNC Options

Ping Test – Pings the server to see if it is currently active.

Request Status – Sends a request to the server to send back a Health Monitor status message.

3.4 Viewing Status Once the servers have been set up as managed server, the status circles on the left hand side become active. In this

case, we have 4 managed servers, all of which are active, i.e., they are green.

The System Status Viewer shows the status circle, the name of the server, the last status sent, groups, IP addresses,

the status of the cameras for each server, and the contact information.

If a warning occurs, the circle turns yellow.

If an error occurs, the circle turns red.

In the example above, all servers are up, but one of the cameras on the Headquarters server is down and in error

status.

You can limit the servers viewed in the Status View with the selection box in the lower left hand corner.

3.4.1 Menu Buttons At the top of the screen, there are menu buttons for requesting commonly used information.

Stop

Stops the Health Monitor service

Status

Displays the System Status View as shown above.

System Log

The System Log option displays a log of all messages from servers and status updates on the Health Monitor itself.

The system log is useful when troubleshooting the Health Monitor.

Groups

To facilitate the management of servers, you can create groups of servers.

Select the Add option to add a group, then name the group and select the servers that will belong to that group.

Add New Group – Server tab

Add New Group – Reports Tab

This tab allows the creation of reports specific to a group. These reports are summary reports that are sent or saved

daily. They can also be generated on demand by selecting the Create Report Now button. See the discussion of

reports under Configuration/Report tab.

3.4.2 Reports Button

The Reports button shows a view of all messages received from the sending servers. The report of messages shows

the name of the server, the IP address, the time received, the cameras that are and are not operational and how much

disk space has been used.

Overview

The Overview button shows you a high level summary of servers and cameras.

3.4.3 Set up Menu The Setup menu contains other Health Monitor setup options

3.4.4 Administration Servers Tab

The Server tab shows all servers that are sending status updates to the Health Monitor

.

3.4.5 Database

The Health Monitor Database option shows on what server the SQL database for the Health Monitor is stored as

well as login information.

3.4.6 SMTP Configuration

This option provides the SMTP information for the emails that will be sent from the Health Monitor.

3.4.7 User Manager

The User Manager is used to set up the various contacts that the Health Monitor sends email alerts to.

3.4.8 Configuration

Auto Trim – sets parameters from deleting old reports and system logs.

SMTP –

See description above.

Report Tab

The Health Monitor generates summary reports every day showing a summary status of all of the servers and

cameras. This report is generated automatically. The report can take the form of an email, a text report saved in a

directory or both. If an email is to be sent, the contact person must be specified. You can use the Create Report

Now button to generate a report on demand.

Options

VNC Configuration

Location of the executable for the VNC viewer

VNC Options

3.4.9 Health Monitor Viewer – Browser version You can view the operational status of your servers and cameras from the internet, i.e., you don’t have to be logged

in to the server on which the Health Monitor has been installed.

3.4.10 Accessing the Health Monitor

Once you have installed and configured the Health Monitor, you can access the status over the internet by using the

following:

http://IP address /hm

Locate the IP address of the Health Monitor Server. The web server does not need to be installed on the server with

the Health Monitor. However IIS must be installed if not already present.

When you access the Health Monitor over the Internet, the following screen appears as a window in your browser:

3.4.11 Server Status

Select the Server Status and the following screen appears:

Each server that has been set up in the Health Monitor will appear in the Status window. The status windows

indicates those servers that are operational (green), those that are in Error (red), and those in a Warning state

(yellow). For each server, the status window shows the status, the name of the server, the IP address of the server,

the version of the software that is installed on that server, the date and time of the last status message from the

server, the number of cameras that are operational on that server, the number of cameras that are not operational,

and whether the server is recording.

By clicking on the IP address, the Web Client for that server will open.

3.4.12 Logs Select the Log and the following screen appears:

The system messages show all status messages received from the various servers.

4 Long Term Storage (LTS) The LTS is a standalone application that helps you manage your recorded video. The easy to use application

connects to the video data directory allowing you to Move, Recompress or Trim the original AVI files. Once

completed the LTS can delete the original file or let the Video Server delete it when the system needs more disk

space. You can specify which cameras to archive, how many days to keep before they are archived and what time of

day to execute the archive. The LTS 3 options:

Move - This option allows you to move recorded files to another storage location freeing up disk space.

Recompress - This option recompresses the original AVI file using Microsoft’s WMV format. This process will

reduce the file size by 60% without any noticeable quality difference and is still compatible with Microsoft

Windows Media Player.

Trimming - This option allows you to reduce the number of frames per second after a period of time. For example,

you originally recorded the video at 10fps and then after 14 days, the deletes every other frame. The end result is a

5fps recorded file that takes up only 50% of the space. Trimming is only available for MJPEG recordings, not

WMV.

4.1 Installing LTS When choosing where to install Long Term Storage (LTS), we recommend that it not be installed on the same

system as your Video Insight recording software. LTS will not operate until the system is idle. Therefore installing

it on the same system as your IP Server or Video Server can prevent the LTS from ever running.

Before you install

1. The LTS can service multiple server locations. If you are moving, copying or deleting files it does not

consume much CPU bandwidth, but does use direct file access and can consume a lot of network

bandwidth.

2. The LTS runs as an application, so the system needs to be logged in for it to operate. This is important to

keep in mind when you are considering server management options.

3. It is designed to run at a scheduled interval (or continuous mode) when the server is not busy, so it is

possible to run this application in conjunction with other system maintenance applications.

4. Trimming frames is processor intensive, and can only be used in conjunction with files that are stored in

MJPEG compression format.

5. Once the files have been moved, the event viewer will no longer link the events to the motion or alarm log.

But video can be viewed through the Video Insight Media Player or other file playing applications like

Windows Media.

6. If a single LTS application cannot move all of the video desired, consider dividing up the tasks and run the

LTS on separate machines.

Run accsetup.exe

You can browse the CD for this installer or you can download it from http://downloadvi.com

The Accessories Setup Wizard appears.

Click Next to proceed with the install.

On the License Agreement screen click “I Agree” to proceed with the install or Cancel.

On the Choose Components screen, uncheck all except for Long Term Storage

On the Choose Install Location screen click Install

Once the installation is complete click Finish. The software is now installed on your computer.

To run the application double click the Long Term Storage icon on your desktop. This will start the application

and place an icon in your System Tray. This is where you access and manage the software.

You will see it running in the System Tray

Right-Click and choose Setup to enable and manage the software

It is recommended that you also choose “View Log” from the menu. The log is not enabled by default. The first time

you click “View Log” you will be prompted to create the file. Once complete, exit out. Once the Long Term

Storage application has been configured and has run you will be able to see the Log details.

4.2 Using LTS

By right mouse clicking on the icon you can access the Setup menu.

The top box is used to set up parameters that are used to execute archiving tasks.

Check the box to enable the LTS.

Specify if the archive is to be executed on a continuous basis or between certain hours. If continuous is selected, the

LTS run in the background and will perform the archive in accordance with the archiving tasks. If the Between

Hours is selected, specify the hours of operation. In the above example, the LTS will run between 10 PM and 7 AM

only. The Delete empty data folders older than 7 days checkbox is used to indicate that once all of the recorded

video files for a date have been deleted, then delete the folder.

The lower left box specifies the location of the recorded video to be archived. Select the Add button to specify the

location of the video storage drive. .

.

4.3 LTS Tasks Automated archiving tasks are possible at two levels: global and individual. A global task applies to the entire

folder whereas an individual task applies only to the individual camera.

4.3.1 Global Task – Applies to entire folder Highlight the top level server folder that contains individual folders for each camera.

Select the Add button to add a Global task.

Enable the Task. Note that the Task Name shows Global Task 1.

Select the Archive action as described above (WMV Encode, Move, Trim, Delete)

Indicate the number of days that elapse from the date the recorded video was created before the archive task will

execute. For example if After Days is set to 2, then 2 days after the creation of all recorded files in the folder the

task will be executed.

Keep one frame every X frames. This parameter is only used when the Archive Action is Trim. In this case, it is

indicating to the LTS to trim one frame for every 2 frames.

Destination folder – Indicate to the LTS the destination for the archived records.

Delete after Moving – If this is checked then the LTS will delete the files from the recorded folders once the

archiver as run successfully.

Update – Saves the task specification

The user can continue to add global tasks by selecting the Add button.

4.3.2 Individual Task – Applies to the individual camera. Highlight the camera folder and select the Add button. Complete the information for the task as described above.

Note that the Task Name now has Task 1 as the Task Name.

The user can continue to add tasks for archiving individual cameras.

If there are both global and individual archival tasks, both tasks will be executed. For instance, if we have a global

task that trims and archives all recorded videos after 2 days and an individual task that moves the entire recorded

video after 2 days, then two archived files will be created for that camera: One that is trimmed and one that is just

moved in its entirety.

4.4 View Status By selecting the View Status option, the user can review the list of scheduled archiving tasks. This is a camera level

view of the tasks created. So if a global task is created, you may see multiple entries here. This can help validate

that the desired settings are interpreted correctly.

For each folder the following information is listed:

Source folder – camera or server folder to be archived

Destination folder for the archived files

Archive days – from task description

Archive true/false – will this file be archived

Delete after archive – true or false

4.5 View Log By selecting the View Log option, the user can review the executed archiving tasks as shown in the example below.

This is at the file level, and the user can see which files were affected and when.

The above sample log shows the archiving operation performed, the date/time that the archiving task was executed,

the source file, and the destination file that was created.