GEORGE W. EATON11866 Herodian Drive, Rancho Cordova, CA 95742

(916) 833-7819 | whitehawk7555@mac.com

HUMAN RESOURCES & LABOR RELATIONS DIRECTOR/ANALYST

Directed and managed Human Resources (strategic planning and development, recruitment, employee development and performance management, employee relations, compensation, benefit and pension management and legal/compliance), Labor Relations, Budgeting, Joint/Free Venture Program Management, Business Services (Contract Administration), and Occupational Safety.

Successfully led union negotiations, arbitration and grievance teams, and facilitated win-win outcomes.

Achieved cost reductions and improved efficiencies through enhanced productivity, solution-oriented policies and procedures, and continuous process improvement.

Maintained strict compliance with business law, State and Federal laws, codes, and rules. Ensured safety through effective training and implementation, reducing violations and

accidents. Handled tense investigations, spearheaded conciliation agreements, and monitored

progress for EEOC/AA. Developed and delivered training programs for Labor Relations, Effective Supervision,

Employee Empowerment and Engagement, Culture Change and other soft skills. Strengths include: leadership, initiative and creativity, analysis, relationship building,

motivating a team, communication, problem solving, and negotiation.

PROFESSIONAL EXPERIENCE

Prison Industry Authority, Folsom, CA 2008 - PresentProgram Manager I (2014 - Present)Manage production and administrative functions related to personnel matters, inventory control, procurement, accounting, quality control, and delivery of products and services to customers. Liaison between CALPIA, other State agencies, and private vendors in matters related to delivery of services and new product development. Interpret laws, codes, and rules. Prepare performance appraisals and probationary reports; review and evaluate completed staff work.

Administrator Joint/Free Venture Programs (JVFV) - Temporary Assignment (2011 - 2012)Directed the implementation of the JVFV’s mission, goals and objectives; developed program policies, standards and procedures for statewide application coordinating them to work with other programs, units, and divisions within CALPIA/CDCR. Monitored and evaluated the implementation of JVFVs within prisons; conducted periodic reviews of JVFV businesses. Developed and maintained working relationships with executives of other agencies, departments, private sector employers.

Initiated a new joint venture with a recycling enterprise that employed 35 inmates teaching them job skills and providing work experience which led to job opportunities upon release and considerably lowered their recidivism rate.

Ensured compliance with Federal guidelines and State laws and regulations governing the operation and implementation of the JVFV.

Chief of Business Services (Staff Services Manager II) - Temporary Assignment (2010-2011, 2013)Directed a staff of 15 in efforts to provide the agency-wide business services program supporting 28 enterprises (with revenues of two hundred million dollars per year) which comprise the California Prison Industry Authority (CALPIA). Management of all functions including the activities of a BSS Manager overseeing service and raw materials contract analysts and a BSS Manager, supervising staff delivery of facilities and telecommunications projects, Total Quality Management staff, and the Training and Development function throughout CALPIA.

Resolve complex and politically sensitive contract issues, including the resolution of solicitation protests and contractor disputes, and develop the response strategy to handle bid protests.

Redesigned the procurement process and templates improving quality, efficiency and accuracy, and complying with government regulatory requirements.

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Developed a centralized procurement process that provided for volume discounts and realized significant cost savings.

California Prison Health Care Services, Folsom, CA 2010Labor Relations AnalystConsult with department heads, managers and supervisors on all aspects of labor relations, interpreting various employer-union agreements including grievance and application of state/department policies and procedures.

Assisted in the preparation of arbitration cases or Public Employment Relations Board unfair labor practice hearings.

Conducted studies leading to the development of departmental and statewide personnel and employee relations policies.

Prison Industry Authority, Folsom, CA 2008 - 2010Budget Analyst (2008 - Present)Coordinated and analyzed fiscal budgets, consulting with field and executive management on proposed changes to various enterprises for financial viability. Union Steward for SEIU represented employees.

Use of Force Coordinator (UOF) (2008)Coordinated all UOF Incidents, maintained the UOF database, reporting findings to Senior Management; advising CDCR Custody Staff and executives on statutory requirements and appropriate UOF.

CLARK PACIFIC, West Sacramento, CA 2006 - 2007Manager of Transportation and Logistics (2006 - 2007)Managed all transportation of pre-cast concrete forms from plants to job sites, and prepared various administrative reports.

Negotiated three 3-year trucking contracts resulting in greater employer shipping choice at reduced cost.

Performed troubleshooting for and resolution of transportation problems, and realized real-time cost reductions on structural jobs of 20-30%.

Quality Control Technician (10/2006) Ensured pre-cast concrete forms were built to blueprints specification.

WHITEHAWK, INC., Sacramento, CA 2005 - 2006Inspected and installed doors and windows, and remodeled kitchen and bath areas for warranty contracts.

GWE ENTERPRISES, Oneonta, NY 1994 - 2005Owner/OperatorOwned and Managed 115 units of rental property.

Increased rent rolls from $270k to $700k in a six year period. Increased earnings by 23% during the initial two years.

NEW YORK STATE ELECTRIC & GAS, Liberty and Oneonta, NY 1982 - 1994Human Resources and Safety Director (1986 - 1994)Directed the day-to-day activities of a full service HR Department including union relations, compensation, recruitment, employee development, job development and performance reviews. Supervised a staff of four professionals (District HR Manager, HR Administrators and Benefits Administrator) engaged in this type of work.

Developed job descriptions and compensation levels for an entirely new department. Redesigned the performance appraisal system providing a 360 degree look. Performed safety inspections of field personnel and all administrative functions of the

Safety Department in the Liberty Division (Hazmat, OSHA, UMI).

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Assigned as the Walton District Manager (one year development assignment) and directed 100+ employees with 18 direct reports. Managed all aspects of electric and gas service, including Engineering, Operations (Electric and Gas Transmission and Distribution), Customer Service and Safety, to more than 20,000 customers.

Corporate Labor Relations Manager, Binghamton, NY (1982 - 1986)Participated in collective bargaining as the 2nd chair and functioning as the spokesman at corporate level union grievance and arbitration meetings. Performed management labor relations training and advised all levels of management on employee discipline or potential adverse actions. Conducted investigations and interviewed witnesses at corporate and arbitration steps of the grievance process.

PACIFIC GAS & ELECTRIC, Fresno, CA 1980 – 1982HR and Labor Relations Representative Performed HR activities required including compensation, recruitment, employee development, job development, performance reviews and strategic planning. Managed Labor Relations for the San Joaquin Division and advised management on discipline, adverse actions.

EDUCATION

Master of Business Administration, Rensselaer Polytechnic Institute, Troy, NY Bachelor of Science in Labor Relations, Cornell University, Ithaca, NY