40049298 Walls Marketing Plan

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    Marketing Plan for CORNETTO

    Walls

    Presented by:Group C.

    Presented to:Sir. Yawar Abbas.

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    Introduction of WallsBrought by Macfishries in 1920.International brand of ice cream and most profitable

    unit of Unilever.

    Started in Pakistan in 1995 from Lahore.

    Started operation in Karachi in August 1995.

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    Customer Moment of value is defined as providing services inthe following aspects:

    When the customer wants it (Time).

    Where the customer wants it (Location).

    How the customer wants it (Form).How the customer access it (Perfect Delivery).

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    Situation Analysis:

    Walls is going to enter in its 13th year of operation.

    The Walls tricycle with its melodious music and

    distinctive umbrella has given a new dimension to the icecream consumption and distribution in Pakistan.Simultaneously, evoking nostalgia for the days of theconventional ice cream

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    Market Summary

    Target Markets:A Class outlets.A Class Locality.A Class People (Disposable Income more than 10,000 per month).Status Conscious People.Teen Agers.

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    Segmentation Basis:

    Japan 125

    South Korea 44.5

    Taiwan 22Hong Kong 5.9

    Philippines 68.7

    Brunei 0.3

    Papua NewGuinea 4.0

    Australia 17.8

    Maldives 0.2

    Sri Lanka 17.9Malaysia 19.5

    China 1,192

    Nepal 22.1

    Pakistan 126.4

    Bangladesh 116.6

    Bhutan 0.8India 911.6

    Singapore 2.9

    Vietnam 73.1

    Indonesia 199.7New Zealand 3.5

    Thailand 59.4

    Geographic:

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    Segmentation Basis:

    Demographic:

    Adults and Parents:

    Cornetto, Feast and Polka

    Children: Fruiti and Top

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    Segmentation Basis:

    Occasions:

    Ice creams are also segmented on the basis of

    occasions or circumstances. Each ice cream has a different

    type of eat. Certain ice creams are creamier, heavier and

    last longer because of thirst or for refreshment as opposed tohunger. Similarly, Polka cups are ideal for deserts.

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    Segmentation Basis:

    Psychographic:

    Walls have also kept in view basic human wants

    while targeting its market. People consume ice cream under

    different psychological patterns, feelings and emotions. In

    this, the target segment is made by snacking items like Chocbar, Big shell, Big Three, Panda, Pop-Cornetto etc.

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    Market Needs:

    Selection.

    Accessibility.

    Customer Design Service.

    Competitive prices.

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    Corporate Mission:

    Feel good, look good andget more out of life.To make cleanliness commonplace,To lessen work for women,To foster health and contribute to personalattractiveness, that life may be more enjoyable andrewarding for the people who use our products.Balancing profit with responsible corporatebehavior:

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    Acquisition of POLKA

    To make cleanliness commonplace.

    To lessen work for women.

    To foster health and contribute to personal attractiveness, that life may be

    more enjoyable and rewarding for the people

    who use our products.

    Balancing profit with responsible

    corporate behavior:

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    Market Expected Growth Trend for

    Cornetto

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    Current size, growth & profitability:

    In Pakistan it is 51-60% of total ice cream market. If wedont count unbranded competitors then Walls has

    market share of 73%.In the branded ice creams, Wallsis

    at the top and holds a huge market share of 85%. The

    remaining companies are far behind in this race.Walls has a share of 22% of the intervention ice cream

    market and in Pakistan it is 40% of total market.

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    SWOT Analysis

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    Strengths:Wallsover the year has proved itself as an expert

    in ice-cream industry and the evidence of theirremarkable quality services is

    GOLD EXCELLENCE TROPHY

    For Dec, 2000 first time in Asia. This has given forhigh level of safety. This award is mark of parallel

    performance of Walls ice cream factory, which

    completed 3 million accident fee man-hours.

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    Strengths:The main points that contribute to the strength of

    Cornetto are:

    A wider choice.

    Removing artificial coloring and flavorings.

    Less saturated fat & sugar.More fruit.

    More choice.

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    WeaknessesWalls is facing problems in the following areas:

    As there are too many distribution channels of Walls sotheir distribution cost increases from the revenue generated

    by these outlets.

    In Pakistan the manager ofWallscompany is a foreignerso there are communication problems.

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    OpportunitiesGreat margin to increase target market.

    Strategic alliances.

    Selling products to other markets.

    Flexible Market.Rural areas coverage.

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    Threats:

    Unstable market due to poor political situation.

    Sometimes religious movements against foreigners.

    Future potential aggressive competition from already

    existing companies.Health conscious people can go against the vegetable

    fats instead of milk fats.

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    Competition:Direct:

    Hico.

    Yummy.

    Pearl.

    Igloo.Smile.

    Eatmore.

    Indirect:

    Haagen-Dazs.

    Royal treat.

    Local ice-cream.

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    Comparison with competitors.

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    Product Offerings:Goods Classification:Consumer Goods.Convenience Good as well as Shopping

    Goods.

    Non-durable.Package Goods.

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    The product introduction CORNETTO

    Leading premium brand of Walls

    In start it was status symbol, now it means

    value of money.

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    Cornettos products:Cups:

    Cornetto Chocolate Vanilla Cup

    (Sundae Cup).

    Cornetto Premium Cup.

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    Cornettos products:

    Cornetto Premium Cup.Cones:Cornetto Pop Cone.

    Cornetto Classico.Cornetto Double Chocolate.

    Cornetto Super Cone Strawberry.

    Cornetto Super Cone Chocolate.

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    Cornettos products:

    Delisted Products:Cornetto Mint.

    Cornetto Mango.

    Cornetto Orange.

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    Cornettos products:

    Delisted Products:Cornetto Mint.

    Cornetto Mango.

    Cornetto Orange.

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    Market Strategy:

    Lever brothers will be the foremost consumer producers

    company in Pakistan with care, skin, ice cream and spread.

    Already position in tea, hair, dental and household care,substantially profitable position in cooking oils and fats.

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    Marketing Objectives:

    Maintaining positive growth in each quarter.

    Achieve a steady increase in market penetration.Decrease customer acquisition cost 5% P.A.

    To increase sales volume by 10%.

    To increase market share of CORNETTO from 21% to 32%

    next year.Add new features of packaging i.e. new packaging style.

    Increase distribution coverage by opening Walls Ice Cream

    Parlors in Faisalabad.

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    Pakistan market share of Walls.

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    Financial Objectives:

    Increase the profit margin by 5% P.A through

    efficiency and economies of scale.Maintain a significant research and

    development budget to support future product

    development.

    A double to triple growth rate for coming

    year.

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    Target Market Strategies:

    Target Market A

    Children: Age:7-12 Years.Product: Mini Cornetto.

    Teenagers: Age:13-19 Years.Products: Cornetto Orange.

    Cornetto Banana.Cornetto Mango.

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    Target Market Strategies:Target Market B:

    X-generation:Age:7-12 Years.

    Product: Mini Cornetto.Teenagers: Age:20-28Years.

    Products:New Super Cornetto(TRIPPLE CHOC).

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    Positioning Strategy:Attribute Positioning.User positioning.Quality & Price Positioning.

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    Product Differentiation:

    Distinctive.

    Superior.

    Defensive.

    Affordable.

    Durable.

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    Share of Market:

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    Marketing Mix:

    Product:Differentiation Factors:

    Consistent quality.

    Hygiene.Aesthetic sense.

    Strong distribution channel.

    Change the concept of ice-cream in consumer

    mind.Brand loyalty.

    Advance promotional tools.

    Taste.

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    Marketing Mix:

    Product:Quality Factors:

    Walls competitive advantage is consistent quality.

    High-tech manufacturing equipment and strict

    quality control process.

    Highest standards of cleanliness.

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    Packaging.

    At Walls following factors are considered while packing:

    Aesthetic sense.

    Legal requirements.

    Environmental aspects.

    Competition.

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    Product life Cycle

    Tubs & Take2

    Cornetto

    Jet Sport, Cups & Choc-Bar

    Polka

    Products

    introduction Growth Maturity Decline

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    Price:Pricing Structure:

    Wallsbeing the market leader and the major innovator in

    the industry normally charge higher prices for its

    products. These high prices are justified by the

    management that they are due to:

    High quality standards.Research and development cost.

    Extensive distribution etc.

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    Pricing Structure:SELECT PRICING OBJECTIVE

    SELECT METHOD OF DETERMINING THE BASE PRICE:

    Cost-pluspricing

    Price based onboth demandand costs

    Price set inrelation tomarket alone

    DESIGN APPROPRIATE STRATEGIES:

    Price vs. nonpricecompetition

    Skimming vs.penetration

    Discounts and allowances

    Freight paymentsOne price vs.

    flexible pricePsychological pricing

    Leader pricingEveryday low vs.high-low pricing

    Resale pricemaintenance

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    Pricing Structure:

    Cost andprofit

    = 100%= $72

    MANUFACTURER

    Manu-facturers

    sellingprice= 100%

    = $72

    Cost= 80%= $72

    WHOLESALER

    Whole-salers

    sellingprice= 100%

    = $90

    Markup

    = 20%= $18

    RETAILER

    Re-tailers

    sellingprice= 100%= $150

    Markup= 40%

    = $60

    Cost= 60%= $90

    Cost toconsumer

    = $150

    CONSUMER

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    Promotion:Communication Strategy:

    The following are the communication strategies adopted by

    Walls to inform and persuade the people:Sales Promotion.

    Advertising.

    Sales force.

    Public Relations.Direct Marketing.

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    Sales Promotion:

    Main objectives of sales promotion:

    To persuade present customers to buy more.

    To combat competition.

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    Discount & Incentives:

    To Customers:

    Price Discounts.

    Quantity Discounts.

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    Discount & Incentives:

    To Distributors:50% of distributors expenses are paid by

    company.

    Seasonal Discounts up to 5%.

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    Discount & Incentives:

    To Retailers:Free Freezers.

    Free Freezer maintenance.

    Margin up to 16.48%.

    Damage Policy.

    Margin up to 8.6%.

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    Discount & Incentives:

    To Street Vendors:

    Free Trikes.

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    Advertising:Media opted for advertisement is:

    Electronic Media.Outdoors.

    Print Media.

    Newspapers.Billboards.

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    ProducerProducer WholesalerWholesaler RetailerRetailer ConsumerConsumer

    ProducerProducer WholesalerWholesaler RetailerRetailer ConsumerConsumer

    PUSH STRATEGY

    PULL STRATEGY

    Product flow Promotion effort

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    Sales Force:

    Sales Force Incentives:Training programs:

    In-house training: Quarterly training programs.

    On job training.

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    Public Relation Management:

    Fun Carnivals.

    Concerts.

    Toll free number at the back side of every wrapper

    0800-13000.

    www.wallspakistan.com.

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    Distribution Strategy:

    Distribution Channel:

    Factory Distributor Retailer

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    Distribution Strategy:

    Physical distribution means:

    Distribution Vans.Trikes.

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    Distribution Strategy:

    ULTIMATE CONSUMERS

    PRODUCERS OF CONSUMER GOODS

    Retailers

    Agents

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    Distribution Strategy:

    Specify

    the role ofdistributionwithin themarketingmix

    Select

    type ofdistribu-tionchannel

    Determine

    appropriateintensityof distri-bution

    Choosespecificchannelmembers

    WELL-DESIGNED

    DISTRIBUTIONCHANNEL

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    Action Programs:

    Product Plan: Advertising Plan:TV (Geo ,PTV, ARY Digital) and Radio (FM-89,FM- 101).

    Bill boards.Newspaper (The News, Express, Daily).

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    Action Programs:

    Sales Promotion Plan:

    Discount & Incentives:

    To public.

    To distributors.To Retailers.

    To street vendors.

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    Action Programs:

    Public Relation Plan:

    Fun Carnivals.

    Concerts.

    Free number at the back side of every wrapper0800-13000.

    Website address at the back side of every wrapper.

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    Marketing Research:

    Walls is blessed with good fortune of being theleader of there market having a strong financial

    position so they can conduct each and every type

    of research.

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    Marketing Research:Financials: Breakeven Analysis:

    $100,000

    90,000

    80,000

    70,000

    60,000

    50,000

    40,000

    30,000

    20,000

    10,000

    C

    ost,revenue,

    profit

    Quantity in units0 100 200 300 400 500 600 700 800 900 1000 1100 1200

    BREAK-EVEN

    POINT

    Total

    reve

    nue(

    at$8

    0perunit)

    PROFITS

    Total variable costs

    Total fixed costs

    Totalc

    osts

    LOSSES

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    Marketing Research:Financials: Breakeven Analysis:

    Monthly Units Break-even 2.4 millionMonthly Sales Break-even Rs.102 millionAssumptionsAverage per unit revenue Rs.35Average Per unit Variable CostRs.8Estimated Monthly Fixed CostRs.449000000

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    Marketing Research:Financials: Expense Forecast of 2007.

    Main Heads Sub-Heads Budget (RS) Advertisement Plans TV and Radio

    Billboards(4 places)

    News Papers

    Theme adv.(3 Events)

    100,00,00070,00,000

    5,00,000

    10,00,000

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    Marketing Research:Financials: Expense Forecast of 2007.

    Main Heads Sub-Heads Budget (RS)Sales PromotionalPlans Free SamplingDisc & Incentives

    Price

    Quantity

    Seasonal Discount

    special offer 5%.

    15,00,00025,00,000

    20,00,000

    15,00,000

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    Marketing Research:Financials: Expense Forecast of 2007.

    Main Heads Sub-Heads Budget (RS)Free Freezers(200).Street Vendor

    Tri-cycles(150).

    24,00,00015,00,000

    Public Relation

    Plans

    Total Budget

    Fun Carnivals(3place)

    Concerts(2)

    100,00,00050,00,000

    44900000

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    Sales Forecast in Year.Sale

    forecast

    in year

    2007 2008 2009 2010 2011 2012

    Sales in

    million

    Rs.225 Rs.275 Rs.332 Rs.488 Rs.592 Rs.712

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    Sales Forecast in Year.

    0

    100

    200

    300

    400

    500

    600

    700

    800

    2007 2008 2009 2010 2011 2012

    sale forecast

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    Control:The following will enable us to keep on track . If we fail in

    any of these areas, we will need to re-evaluate our business

    model:Gross margins at or above 45.

    Month-to-month annual comparisons indicate an increase of

    20% or greater.

    Do not depend on the credit line to meet cash requirements.Continue to pay down there debt line at a minimum of

    Rs.274 million per year.

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    Implementation:Milestones Plan

    Milestone Start

    date

    End

    date

    Marketing

    plan

    completion

    1/1/2007 2/1/2007

    Budget

    (Milln)

    Manager Department

    7.5 A Marketing

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    Implementation:Milestones Plan

    Milestone Start

    date

    End

    date

    Website

    completion

    1/1/2007 2/1/2007

    Budget

    (Milln)

    Manager Department

    2.2 B Marketing

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    Implementation:Milestones Plan

    Milestone Start

    date

    End

    dateAdvertisingcampaignsummer

    1/1/2007 2/1/2007

    Budget

    (Milln)

    Manager Department

    8.92 C Marketing

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    Implementation:Milestones Plan

    Milestone Start

    date

    End

    dateAdvertisingcampaignWinter

    1/1/2007 2/1/2007

    Budget

    (Milln)

    Manager Department

    4.15 D Marketing

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    Implementation:Milestones Plan

    Milestone Start

    date

    End

    dateDevelopmentOf theRetailchannel

    1/1/2007 2/1/2007

    Budget

    (Milln)

    Manager Department

    10.23 E Marketing

    Total 33.23 Million

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    Marketing Organization

    Marketing manager will be responsible for

    the marketing activities.

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    Contingency Plan

    Difficulties And Risks:Problem generating visibilities, a function of being an internet-

    based start-up organization.

    An entry into the market by an already establishment marketongoing basis.

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    Contingency Plan

    Worst Case Risk Include:Determining that the business cannot support itself on an

    ongoing basis.

    Having to liquidate equipment or intellectual capital to coverliabilities.

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    Environmental Factors:The external environment also posses great problems and

    challenges to Walls. The economic environment might cause:

    Changes in peoples spending patterns.

    Changes in major economic environment variables such as:

    Income.Cost of living.

    Borrowing patterns.

    Have a large impact on the demand for the products.

    Marketing Plan Evaluation

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    Marketing Plan Evaluation

    PLANNING

    EVALU

    ATION

    IMPLEM

    ENTATION