4 User Onboarding Hacks Using SMS Messages

download 4 User Onboarding Hacks Using SMS Messages

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  • date post

    23-Aug-2014
  • Category

    Mobile

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Event-based SMS marketing is rarely used for mobile app and web app marketing. But there's no reason to avoid it if you do it right. 95% of text messages are opened within 5 minutes. If you get your web app and mobile app users phone numbers with permission, sending an timely, personal, and relatable trigger-based SMS to help them use your app will be appreciated. For more user onboarding hacks for web apps and mobile apps go to http://autosend.io/how-to-onboard-users-email-sms-push/

Transcript of 4 User Onboarding Hacks Using SMS Messages

  • 4 USER ONBOARDING TEXT HACKS FOR MOBILE & WEB APPS
  • TEXT MESSAGE HACKS FOR WEB APPS
  • #1 THE CHECK UP
  • A FOLLOW UP TEXT IS LESS SPAMMY. SEND A TEXT AFTER AN INTIAL INTERATION LIKE A SUPPORT TICKET OR CHAT HERES AN EXAMPLE OF ONE !
  • Text after youve communicated another way rst Schedule soon after talking so they remember you Make your SMS short, personal, and to the point
  • #2 PAYMENT ISSUES TEXT
  • DONT LOSE A CUSTOMER BECAUSE OF A PAYMENT FORM TYPO, OFFER TO HELP BY TEXT LIKE THIS !
  • When you notice an incomplete purchase, reach out Be proactive and dont lose a customer
  • TEXT MESSAGE HACKS FOR MOBILE APPS
  • #3 GIVE A DISCOUNT
  • SEND A TEXT TO NUDGE ON THE FENCE USERS AND TO REMIND OTHERS TO ACTUALLY BUY TRY A TEXT LIKE THIS ONE !
  • Texting a timely promo code isnt spam, its helpful Remove all salesy copy, add a real discount, and your text is welcome
  • #4 ASK QUESTIONS
  • BETTER ONBOARDING COMES FROM FEEDBACK, TALKING TO USERS GETS FEEDBACK TEXT A QUESTION TO USERS LIKE THIS ONE !
  • Get feedback from certain users, after reaching a certain goal Make sure your text benets them more than it helps you
  • SO WHAT NOW?
  • SEND AN AUTOMATED ONBOARDING TEXT (click me)
  • OR
  • LEARN MORE ONBOARDING TRICKS USING EMAIL & PUSH (click me)
  • THANKS