4 User Onboarding Hacks Using SMS Messages
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Event-based SMS marketing is rarely used for mobile app and web app marketing. But there's no reason to avoid it if you do it right. 95% of text messages are opened within 5 minutes. If you get your web app and mobile app users phone numbers with permission, sending an timely, personal, and relatable trigger-based SMS to help them use your app will be appreciated. For more user onboarding hacks for web apps and mobile apps go to http://autosend.io/how-to-onboard-users-email-sms-push/
Transcript of 4 User Onboarding Hacks Using SMS Messages
- 4 USER ONBOARDING TEXT HACKS FOR MOBILE & WEB APPS
- TEXT MESSAGE HACKS FOR WEB APPS
- #1 THE CHECK UP
- A FOLLOW UP TEXT IS LESS SPAMMY. SEND A TEXT AFTER AN INTIAL INTERATION LIKE A SUPPORT TICKET OR CHAT HERES AN EXAMPLE OF ONE !
- Text after youve communicated another way rst Schedule soon after talking so they remember you Make your SMS short, personal, and to the point
- #2 PAYMENT ISSUES TEXT
- DONT LOSE A CUSTOMER BECAUSE OF A PAYMENT FORM TYPO, OFFER TO HELP BY TEXT LIKE THIS !
- When you notice an incomplete purchase, reach out Be proactive and dont lose a customer
- TEXT MESSAGE HACKS FOR MOBILE APPS
- #3 GIVE A DISCOUNT
- SEND A TEXT TO NUDGE ON THE FENCE USERS AND TO REMIND OTHERS TO ACTUALLY BUY TRY A TEXT LIKE THIS ONE !
- Texting a timely promo code isnt spam, its helpful Remove all salesy copy, add a real discount, and your text is welcome
- #4 ASK QUESTIONS
- BETTER ONBOARDING COMES FROM FEEDBACK, TALKING TO USERS GETS FEEDBACK TEXT A QUESTION TO USERS LIKE THIS ONE !
- Get feedback from certain users, after reaching a certain goal Make sure your text benets them more than it helps you
- SO WHAT NOW?
- SEND AN AUTOMATED ONBOARDING TEXT (click me)
- LEARN MORE ONBOARDING TRICKS USING EMAIL & PUSH (click me)