CUT THE LINE

4 TIPS TO SPEED UP YOUR TRANSACTION TIMES

No one likes waiting – especially in retail, restaurant or massive

sale (hello Black Friday) settings. When your lines get long, your

business situation starts looking like this….

YOUR CUSTOMERS

YOUR EMPLOYEES

YOUR SALES

Quick checkout lines lead to higher customer satisfaction, more efficient

employees and increased sales.

So here are 4 tips to keep your lines moving so you can cash in on those

boosted sales.

UPGRADE1. YOUR TERMINAL

On top of the extra benefits you get from a POS system like loyalty programs and inventory

management, it also reduces the checkout

process to simply scanning, bagging and pressing a couple of buttons to process

payment.

2MULTIPLE. CHECKOUT COUNTERS

Additional checkout stations will help push through more customers in a high volume situation. And adding in more checkout stations can be as simple as clearing some space on a counter and

purchasing a couple extra payment terminals.

3 PROCESS. A VARIETY OF PAYMENTS

This one isn’t so much about decreasing wait time

as much as it’s about increasing the value of

waiting for a customer. By accepting a variety of

payments such as credit, debit, EMV and mobile

wallets, you allow customers to pay the way that’s most convenient for them, increasing customer

satisfaction. Also, some payment methods such as

mobile pays tend to be quicker than traditional

methods.

4 EMPLOYEE. TRAINING

An employee that’s prepared for any situation is one that will keep your wait times at a minimum. Train your employees on how to handle your POS

system, complicated orders, refunds and all forms of

payment so they’re ready for all transactions and

don’t have to waste time asking for help. If you have new employees manning

the POS, keep an experienced cashier nearby

to assist when necessary.

If you’d like more information on how to streamline your transaction processes using payment terminals, visit www.emgway.com