4 Proven Marketing Systems

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The 4 Proven Marketing Systems Every Business Must Optimize to Maximize Revenue Growth www.losangeleswebstrategies.com

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The 4 Proven Marketing Systems Every Business Must Optimize to Maximize Revenue Growth

Transcript of 4 Proven Marketing Systems

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The 4 Proven Marketing Systems Every Business Must Optimize to Maximize Revenue Growth

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In the next hour, I’m going to teach you how you can dominate your market and take your income to entirely new levels.

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Leverage marketing & technology to achieve

maximum results.

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95% of Small Businesses

Are missing AT LEAST 2 out of the 4 critical, proven marketing systems that are necessary to achieve maximum business growth!

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Why?

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The competitive landscape for business

has changed dramatically!

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And so has the way your customers find and shop for your services/products.

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Businesses - small businesses in particular

- have been slow to adapt.

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3 Drivers Of Change

SearchSocialMobile

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Search

• Easier than ever!• Accessible from multiple devices• Has become the predominant way to find

information, products and businesses

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Search

92% of consumers have more confidence in info found online than they do in anything from a salesclerk or other source.

(Wall Street Journal, Jan 2009)

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Social

• Connecting and sharing opinions with ease• Opinions are highly visible• Search engines paying attention• Content about your business is NOT

created by you!• CONSUMERS ARE THE PUBLISHERS!

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Social

70% of consumers consult reviews or ratings BEFORE purchasing.

 Google Zero Moment of Truth 2011

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Mobile

• The biggest game-changer• Mobile search = Immediate

gratification• You MUST be present – If not you, your

competitors eat your lunch!

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Mobile

Mobile searches have QUADRUPLED in the last year according to Google.

1 in 7 searches are now mobile.

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It is easier than ever for consumers to quickly research and compare various products

and services.

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The companies that “GET IT” are crushing the companies

that don’t!

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The BIG question:

How do you strategically workwith these three big driversof change to make sure you

come out on top?

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It means that now more than ever, you need to have a

marketing plan that works!

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Simplify the challenge and clarify the approach!

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You Must Maximize the Impact of 4 KEY Marketing Systems

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R4 Marketing Framework

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Reputation

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Reach

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Resell

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Referral

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R4 Marketing Framework

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25%growth on their own…

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Ignite business growth to

100% or more when

combined!

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Reputation

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It is easier than ever for consumers to find the feedback of other consumers to help them

make a decision about who to buy from.

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70% of consumers…

say that the feedback they find online is the #2 factor in making a decision about who to work with/visit/etc.

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7 in 10 who read reviews share them with friends, family & colleagues.

(Deloitte & Touche, Sept. 2007)

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74% of U.S. consumers…

choose to do business based on online feedback

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Everyone is talking…who’s talking about you?

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Today, an unhappy customer will tell thousands of their “closest strangers” on the Internet.

Who’s talking about you?

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• Customers• Prospects• Competitors• Disgruntled employees• Ex spouses• Former business

partners, investors• Trolls (the permanently

aggrieved)

Who’s talking about you?

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Reviews at the center of search

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trust recommendations from peoplethey know.

trust unknown users!

trust advertising

(Econsultancy, July 2009, Erik Qualman, Socialnomics)

90%of online consumers

70%of online consumers

14%of online consumers

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Reviews at the center of search

3/30!

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Reviews at the center of search

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Your goal!

5-Star Reputation

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CONTRIBUTE

To the conversation in a meaningful way.

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Why do you need to contribute?

• You can’t control what people say about your company BUT …

• You can make sure you’re adding enough to the conversation to ensure that the ratio of positive to negative is in your favor!

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Take ownership of profiles in all of your key directories and networks

• Google+ Local *important*

• Yelp• Trip Advisor• LinkedIn• Facebook• Twitter

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Publish your own story!

• Make your own news• Post on subjects that will help your clients

and prospects• Add social media sharing buttons

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Make educational videos and post them to YouTube

Any given video stands about a 50x better chance of appearing on the first page of results than any given text page in the index.

Source: Forrester

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Build a review collection system

Collecting referrals should be an ACTIVE and METHODICAL process

Reviews on a site can boost conversion +20% 

(Bazaarvoice.com/resources/stats 'Conversion Results')

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The BIG takeaway

Reputation is now THE FOUNDATION of effective marketing!

It is no longer enough to do good work.

YOU MUST PROACTIVELY DEVELOP AND MARKET YOUR REPUTATION!

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Reach

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Social media use has grown by712% since 2005.

Reach via Social Media

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66% of adult internet users…

access social media. In 2005, this was true of only 8%!

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There are 155 million + Facebook users in the U.S.

and over 1 billion throughout the world.

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Chances are…

No matter who your target audience is, you can reach them on Facebook.

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6 Reasons to Advertiseon Facebook

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1. Reach

• 51 percent of Internet users• Variety: huge number of every group• Engage them in a multiple ways

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2. Precision targeting

• Location (ZIPs, area code, etc.)• Age and birthday• Education (e.g. Michigan State class of

’05)• Connections• Demographics• Interests• Relationship status

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3. Cost control

• Advertisers (you) control how much you spend for each campaign

• Budgets can be very low• Better targeting = less wasted spend

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4. Cost efficiency

• Precision = efficiency• FB’s measurability means you can keep driving down your cost per click• Dollar for dollar, there’s no better way to

get the word out with relevancy

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5. Simplicity

• Great UI makes setup a breeze• Much easier than Google AdWords• No PPC experience required

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6. Interests targeting

• Ads are much more likely to perform better when you target smaller, specific groups of people!

• Display ads to the people who are most likely to be interested in your product or service

• Customize your ad so it’s more appealing to the audience you’re trying to reach

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Sponsored Story Ads on Facebook

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Sponsored Story Ads

Convert users’ activity into ads and display the ad to friends of the user...

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Sponsored Story Ads

• Geared to increase ‘likes’• Tightly fits into how people use

Facebook• Psychographics vs. Demographics

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Facebook Sponsored Storieshave an 18% LOWER cost perfan than direct ads.

Source: TBG Digital Test

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Facebook Sponsored Storieshave a 53% higher click

through rate than direct ads.

Source: TBG Digital Test 2011

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The BIG takeaway

Your audience is socially active online!

If you’re not reaching them via Social Media...

YOUR COMPETITORS ARE!

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Mobile

Mobile searches have QUADRUPLED in the last year according to Google.

1 in 7 searches are now mobile.

Reach via Mobile

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The average user spends anaverage of 2 hours a day on

theirmobile phone.

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Almost 66% of Smartphone subscribers admit to sleeping with their phones

Nomophobia: The fear of being out of mobile phone contact

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1 in 3 mobile searches are LOCAL.

Reach via Mobile

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After looking up a business via mobile…

61% result in a phone call

59% result in a visit

61%

59%

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6 in 10 prospects will leave your

site if it’s NOT mobile friendly.

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52% of users say a bad mobile

experience makes them much

less likely to engage with abusiness.

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Make it as EASY as possible for prospects to consume information about your business on their mobile phones.

AVOID THIS

Your goal:

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Mobile WebsiteStandard Website

CONFUSION CLARITY

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The BIG takeaway

Consumers don’t want to be disconnected from their phones…

This ‘addiction’ gives you a chance to stay connected to consumers wherever they go.

You have the opportunity to REACH your audience without making them step out of their daily routine.

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Resell

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Resell via Mobile

• 87% of Americans have mobile phones • 73% say it’s their no. 1 most-used technology device• 25% of all U.S. households have ditched their landlines!

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6.1 trillion text messages were sent/received in 2010.

SMS is capable of reaching 91% of the US population.

Resell via Mobile

Source: Telecommunications Union (ITU)

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Why Use SMS

• Instant deliverability• Flexible Platform• Instant Opt-in and Opt-Out• High open and conversion rates• Low effort to create (short message, no

html…etc.)

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Why Use SMS

• 97% of all SMS marketing texts are opened

• 95–98% of text messages are read within minutes of receipt

• 33% of email addresses change on a yearly basis, but … People are keeping their cell phone number for LIFE

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Appointment Reminders

SMS reminders can reduce no-shows by 50% or more—which means you can …

Save a TON of money—and put it back into your business (or into your pocket)

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Coupons

Mobile coupons are 10x more likely to be redeemed than traditional coupons

Source: Borrell Associates 2010

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Geo-targeting

Automatically send text coupons when people are shopping in the vicinity of your businesses

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The BIG takeaway

Text messaging is the most popular form of communication among consumers…

Your audience is almost GUARANTEED to get your message with SMS!

BUILD YOUR SMS LIST TODAY!

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Referral

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The New York Times states…

65% of NEW business comesfrom referrals.

Referrals

Source: The New York Times

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41% of businesses count on referrals for over 80% of sales.

Referrals

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How can you proactively drive

referrals?!

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You need to understand thatgood customer service

doesn’talways equate to referrals.

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83% of satisfied customers are

willing to refer products andservice.

Only 29% actually do!

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You MUST leverage a referral system.

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Word-of-Mouth vs. Referral Systems

Chance PredictableConsistentRepeatable

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A methodical process that captures qualified prospects through your association with people.

Referral System

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So how do you generate referrals in a repeatable

system?

YOU ASK FOR THEM!

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91% of clients would give a referral, but have never been

asked.

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It’s as straightforward as…

Incorporating the message into referral cards, postcards, social media, your website – and making sure your happy customers see them!

Requesting Referrals

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Print/Mail:

Distribute referral cards and postcards on a structured schedule.

Requesting Referrals

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Online:

Incorporate referral requests into contests, coupons and other viral promotions.

Requesting Referrals

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Referrals are great, but hard to depend on if you can’t make them predictable.

Design a repeatable system that captures the referral when your customers are thrilled!

Make it easy for them to share you!

The BIG takeaway

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R4 Marketing Framework

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Are you doing everything you can to grow your business?

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No.Awareness, time, budget

& expertise!

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The problem?

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The gap between those that “get it” and those that don’t is

widening!

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90% realize they...

aren’t growing like they should!

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50% realize...

THEY need to make a change.

Only

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20% realize that...

being strategic about their marketing is

THE difference.

Only

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If you are a part of the 20%...

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If you are committed to creating maximum growth

at your business…

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I’d like to get to know you and your business better!

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Questions?

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We’d love to help.

• Just get in touch!

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(213) 607-9100