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# 4: Build a Problem-Solving Environment and Create a Culture of Continuous Learning
Using Visual Management
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Rhonda Kovera is an Industrial Engineer with 25 years of continuous process improvement experience, including the use of visual management, to identify and eliminate waste. Rhonda is CEO of Visual Workplace Inc.
Phil Kirby coaches executives on performance improvement using Visual Management. He has over 25 years of operations management and process improvement experience in all business sectors.
His third book, The Process Mind, is scheduled for release this Fall.
Visual Management Webinar Sponsors
![Page 3: #4 PPT - Build a Problem-Solving Environment and Create a Culture of Continuous Learning using Visual Management](https://reader038.fdocuments.in/reader038/viewer/2022110306/554c6cebb4c9057c778b4de4/html5/thumbnails/3.jpg)
Visual Management Webinar Series
Using Visual Management to…
# 1…improve your business performance.
# 2…optimize your workflow.
# 3…expose your hidden problems & waste through Standard Work.
# 4…build a problem-solving environment and create a culture of continuous learning.
![Page 4: #4 PPT - Build a Problem-Solving Environment and Create a Culture of Continuous Learning using Visual Management](https://reader038.fdocuments.in/reader038/viewer/2022110306/554c6cebb4c9057c778b4de4/html5/thumbnails/4.jpg)
Visual Management: Recap
1. Safety
2. Throughput
3. Cycle-Time
4. Productivity
5. Operating Expense
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Visual Management: Recap
Workplace StructureNavigationPresenceOrganization
Process ImprovementIdentificationDocumentationMeasurement
Employee EngagementOwnershipProblem-solvingCommunication
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Employee Engagement: Ownership
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Employee Engagement: Ownership
How do I get parts/materials/tools/information?
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Employee Engagement: Ownership
How do I get parts/materials/tools/information?
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Employee Engagement: Ownership
Scheduling Board:Establish standard
Run at Rate Chart:Monitor Standard
Fishbone Diagram:Problem-Solve Variance
What do I do next? How am I doing? How do I get better?
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Employee Engagement: Ownership
How do I do it?
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Employee Engagement: Ownership
Team Skills Matrix
How do I do it?
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Employee Engagement: Ownership
Team Skills Matrix
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Project Planning Boards
Employee Engagement: Ownership
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Employee Engagement: Ownership
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Employee Engagement: Ownership
Job Assignment Board
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Employee Engagement: Ownership
What is happening overall?
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Employee Engagement: Ownership
What is happening overall?
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Employee Engagement: Ownership
What is happening overall?
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Employee Engagement: Ownership
What is happening overall?
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Employee Engagement: Ownership
How do I get help?
Accountability Board
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Employee Engagement: Ownership
How do I get help?
Huddle Meetings
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Employee Engagement: Ownership
How do I get help?
Visual Display Room
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Employee Engagement: Problem-Solving
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Employee Engagement: Problem-Solving
Flip Chart Leadership
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Employee Engagement: Problem-solving
ProblemsObserved
Machine
Information
Manpower
Outputs
Methods
Operator Training
NO Operator
BoM
Part#
Part Miss’g
Part Qty.CAM
Not Available
Prog.err
Dim. Err.
Inputs
Components
Defect
Shortage
Material
Function
Appearance
Inoperable
PROCESS FLOW EXAMPLEConfirmed By
11Page
Fabrice F.Date
1Department Reference #
Chapter
1 (3)
OE / Design
Allan Mc. June 10 / 08Issue / RevProcess Owner
Allan Mc.Issuer
Fishbone Diagram
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Employee Engagement: Problem-solving
Data Collection
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Employee Engagement: Problem-Solving
A3
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Employee Engagement: Problem-Solving
A3
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Employee Engagement: Problem-Solving
Active
On Deck
Manager
Supervisor 3
Supervisor 2
Supervisor 1
A3 Board
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Employee Engagement: Problem-Solving
Idea Generation
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Idea Generation
Employee Engagement: Problem-Solving
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Idea Generation
Employee Engagement: Problem-Solving
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Employee Engagement: Problem-Solving
Kaizen
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Employee Engagement: Communication
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Employee Engagement: Communication
‘Go See’ Gemba Walk
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Employee Engagement: Communication
Visual Management Audit
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VM drives Continuous Improvement through…
Workplace StructureNavigationPresenceOrganization
Process ImprovementIdentificationDocumentationMeasurement
Employee EngagementOwnershipProblem-solvingCommunication
![Page 38: #4 PPT - Build a Problem-Solving Environment and Create a Culture of Continuous Learning using Visual Management](https://reader038.fdocuments.in/reader038/viewer/2022110306/554c6cebb4c9057c778b4de4/html5/thumbnails/38.jpg)
Visual Management Webinar Series
Using Visual Management to…
# 1…improve your business performance.
# 2…optimize your workflow.
# 3…expose your hidden problems & waste anddevelop Standard Work
# 4…build a problem-solving environment andcreate a culture of continuous learning.
![Page 39: #4 PPT - Build a Problem-Solving Environment and Create a Culture of Continuous Learning using Visual Management](https://reader038.fdocuments.in/reader038/viewer/2022110306/554c6cebb4c9057c778b4de4/html5/thumbnails/39.jpg)
Phil Kirby’s executive coaching program - Managing at the Speed of Sight - enables companies to achieve breakthrough performance improvement using visual management. [email protected]
Visual Workplace products support continuous performance improvement. Ask me about our Sign Shop, a do-it-yourself tool that saves you time and [email protected]
Visual Management Webinar Series Sponsors
![Page 40: #4 PPT - Build a Problem-Solving Environment and Create a Culture of Continuous Learning using Visual Management](https://reader038.fdocuments.in/reader038/viewer/2022110306/554c6cebb4c9057c778b4de4/html5/thumbnails/40.jpg)
Questions and Answers