4 Perfect Days at Dreamforce 2012
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Transcript of 4 Perfect Days at Dreamforce 2012
DAY
1TUES
9/18
DAY
2WEDS
9/19
DAY
3THURS
9/20
DAY
4FRI
9/21
!"#$%&$'(")*+,"&-%" SalesProfessionals*
*Suggested itinerary for sales professionals.
Getting Started2:00 pm
3:30 pm
3:30 pm
5:00 pm
6:00 pm
New to Dreamforce
Sales Cloud: An Introduction
Building a World-Class Sales Culture Though Social Collaboration
Sales Cloud: Killer Customizations: How Leading Customers are driving adoption
Welcome Reception: Visit the Sales Cloud Campground
Vision and Customer Success9:00 am
11:30 am
1:30 pm
4:30 pm
6:30 pm
Dreamforce Keynote with CEO Marc Benio!
Visit the Sales Cloud Campground
Secrets of the Big Guns: Sales Leadership Panel
Driving Productivity: What’s Coming Next for SFA with Gartner
Dreamforce Gala: Rock out with the Red Hot Chili Peppers
Touch the Future of Sales9:00 am
10:30 am
12:00 pm
1:30 pm
3:00 pm
Sales Cloud Keynote, Linda Crawford, EVP/GM Sales Cloud | REGISTER NOW
Dashboards Drive By: How Top Companies are Transforming
Transform How You Sell with Data.com
Looking into the Crystal Ball – The Future of Sales
True to the Core: What’s Coming Next for our Core Products
Put It All Together10:00 am
10:00 am
11:30 am
1:00 pm
2:00 pm
Sell Better Together: Metrics Driven Sales Coaching
The Power to Breakthrough with Tony Robbins
Roadmap Sneak Peak: The Future of Salesforce Analytics
Attend Breakout Sessions You Might Have Missed
Q&A with Marc Benio! , CEO and Parker Harris
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EXPO OPENS
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Q&A KEYNOTE
Create your own agenda today Start Now
DAY
1TUES
9/18
DAY
3THURS
9/20
DAY
4FRI
9/21
DAY
2
WEDS
9/19
!"#$%&$'(")*+,"&-%"
*Suggested itinerary for service professionals.
ServiceProfessionals.
Hit the ground running12:30 pm
2:00 pm
6:00 pm
6:30 pm
Breakout Session Self-service – The Ultimate Experience
Breakout Session Implementing Knowledge Centered Support (KCS) with Salesforce Knowledge
Event Dreamforce Welcome Reception
Event Service Cloud Executive Dinner – By Invitation Only
Go deep and meet the experts10:30 am
1:30 pm
3:30 pm
4:00 pm
Keynote Service Cloud Product Keynote with Special Guest, Nissan
Breakout Session Future Trends in Customer Service – with Kate Leggett from Forrester Research
Breakout Session Calculating Support ROI with Analyst Francoise Tourniare
Breakout Session The 5 minute support dashboard
Put it all together10:00 am
10:00 am
2:00 pm
Keynote Transform with Tony Robbins!
Breakout Session Meet the Service Cloud Product Experts
Q & A Marc Benio! and Parker Harris
Touch the future of customer service 9:00 am
11:00 am
1:30 pm
3:00 pm
3:00 pm
6:30 pm
Keynote Marc Benio! Dreamforce Keynote
Event Visit the LIVE Service Cloud Call Center
Breakout Session Service Cloud Roadmap
Keynote Fireside Chat with Sir Richard Branson
Breakout Session Service, Sales & Marketing – with Michael Maoz from Gartner Research
Event Rock with the Red Hot Chili Peppers
DAY
1
TUES
9/18
DAY
2WEDS
9/19
!"#$%&$'(")*+,"&-%"
IT Professionals
DAY
3THURS
9/20
DAY
4FRI
9/21
Hit the ground running11:00 am
11:30 am
1:00 pm
2:15 pm
4:00 pm
6:00 pm
Breakout Session Understanding Force.com in 60 Minutes or Less
Breakout Session Unlocking the Power of the Citizen Developer
Breakout Session Introduction to the Salesforce Platform
Breakout Session Shining a Light on Shadow IT – Replacing Lotus Notes
Breakout Session Introduction to Heroku
Event Dreamforce Welcome Reception
9:00 am
10:00 am
2:00 pm
Breakout Session Integrate Business Apps with Facebook, Twitter and LinkedIn
Keynote Transform with Tony Robbins
Q&A Q&A with Marc Benio! and Parker Harris
Platform Deep DiveBreakout Session Governance and the Social Enterprise
Breakout Session A Behind the Scenes Look at the Force.com Platform
Breakout Session Building the Oracle Social Front O"ce
Keynote Salesforce Platform Keynote, Parker Harris, EVP Technology Salesforce
The Big Show9:00 am
3:00 pm
4:30 pm
6:30 pm
Keynote Marc Benio! Dreamforce Keynote
Keynote Fireside Chat with Sir Richard Branson
Breakout Session CIO Roundtable: Chief Innovation O"cer
Event Rock with the Red Hot Chili Peppers
Transform your IT
9:00 am
10:30 am
10:30 pm
12:00 pm
Create your own agenda today Start Now
*Suggested itinerary for IT professionals.
.
DAY
1TUES
9/18
DAY
2WEDS
9/19
DAY
3THURS
9/20
DAY
4FRI
9/21
!"#$%&$'(")*+,"&-%"
11:0012:30 2:00 6:00
Breakout SessionBreakout SessionBreakout SessionEvent
Marketing Cloud: Social media 101Marketing Cloud: How to set your social media prioritiesMarketing Cloud: Intro to social listeningWelcome Reception (Expo Open until 8pm)
9:0012:00 1:30 3:00 6:30
KeynoteBreakout SessionBreakout SessionKeynoteEvent
Social Enterprise Keynote with Marc Benioff & guestsUsing social to gather intelligence behind enemy linesCTRL ALT DEL – Rebooting your brand in a connected worldSir Richard BransonDreamforce gala with the Red Hot Chili Peppers
9:0010:30 1:30
3:00 5:00
Breakout SessionBreakout SessionKeynote
Breakout SessionKeynote
Generating leads with social mediaSocial media marketing for marketersMarketing Cloud Keynote with Facebook, Ford and UnileverStaying on the bleeding edge of online advertisingGen. Colin Powell & Jeff Immelt, CEO GE
8:30
10:0010:00 1:00
Breakout Session
Breakout SessionKeynote
Breakout Session
Marketing Cloud: Your playbook for a global social media strategyTraining Your Company for Social MediaThe Power to Break through: Your Ultimate Edge! With Tony RobbinsMarketing Cloud Product Roadmap
Tuesday
Wednesday
Thursday
Friday
Marketers
DAY
1TUES
9/18
DAY
3THURS
9/20
DAY
4FRI
9/21
DAY
2WEDNESDAY
9/19
!"#$%&$'(")*+,"&-%"
*Suggested itinerary for service professionals.
Small &Medium Businesses
Welcome Day2:00 pm
5:00 pm
5:30 pm
8:00 pm
Breakout Session How Social Productivity Changed the Game for 3 Businesses
Breakout Session App Exchange: Build Your Small Business with Apps
Event Small & Medium Business Expo Tours & Meetup on the Plaza
Event SME Welcome Party Details in Chatter Group: SMB Experience
SME Keynote with Hilarie Koplow-McAdams9:00 am
10:30 am
12:00 pm
1:30 pm
Keynote Sales Cloud Product Keynote with Linda Crawford & Guests
Breakout Session Six SMB Customers Share Their Sales Success Secrets
Breakout Session How Small Businesses Use Sales Cloud and Desk.com
Keynote SME Keynote with Hilarie & Guests; Yelp, Square, CakeBoss & Others
More Great Breakout Sessions10:00 am
11:30 am
1:00 pm
2:00 pm
Breakout Session Grow Baby Grow: Using Salesforce to Fuel Small Business Growth
Breakout Session Online Marketing for Bootstrappers
Breakout Session The Small Business App Marketplace: Desk.com, Do.com & More
Q & A Marc Benio! and Parker Harris
Dreamforce Keynote with Marc Benioff9:00 am
12:00 pm
1:30 pm
3:00 pm
4:30 pm
6:30 pm
Keynote Social Enterprise Keynote with Marc Benio! & Guests
Breakout Session Introduction to Desk.com
Breakout Session Help Your Customers Help Themselves: Desk.com Self Service
Keynote Fireside Chat with Sir Richard Branson
Mini-Note 4 Small Business Leaders Share More than 4 Lessons
Event Dreamforce Gala: Rock with the Red Hot Chili Peppers