E-GOVERNMENT

INTRODUCTION Concept of e-government started in early

1990s High potential channel for supporting a

frontend and back end applications. Internet brings more transparency and faster

services

WHAT IS E-GOVERNMENT ?It is the

transformation of governmentto provide

EfficientConvenient &Transparent

Servicesto

the Citizens & Businesses

through Information & Communication Technologies

ACCORDING TO WORLD BANK

E-Government refers to the Use of information technologies that have

the ability to transform relations with citizens, businesses, and other arms of government .

These technologies can serve better delivery of government services to citizens.

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WHY E-GOVERNMENT1. citizen service

2. provide access to information to empower citizens

3. so that they can make better lives, for themselves and for the next generation.

COMPONENTS OF E-GOVERNMENT

Technological Component

Social Component

Political Component

Service Component 6

TYPES OF INTERACTIONS IN E-GOVERNANCE 05/01/2023

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WHAT DO LEADING NATIONS AIM IN EGOV?

Interactive Public

ServicesPublic

Procurement

Public Internet Access Points

Broadband Connectivity

Interoperability

Culture & Tourism

Secure G2G Communicat

ions

E-GOVERNMENT & E-GOVERNANCE

e-GovernmentTransformation of GovernmentModernization of processes & functionsBetter delivery mechanismsCitizens are recipients

e-GovernanceA decisional processUse of ICT for wider participation of citizensCitizens are participants ---------------------------------------------------------------------------------------

-----------------------E-Governance refers to the development and enforcement of the policies, laws and regulations necessary to support the functioning of govermental units, while E-Government refers to the use of information technologies by government agencies .

EXAMPLES OF E-SERVICES – G2C

• Birth Certificate• Health Care

• School Admission• Scholarships• e-Learning• Examination Results

• Employment Services• Vehicle Registration• Driver’s License• Passport/Visa

• Agriculture • Land Record• Property Registration • Marriage Certificates• Taxes • Utility Services• Municipality Services

• Pensions• Insurance• Health Care • Death Certificate

EXAMPLES OF E-SERVICES – G2B

Close

Expand

Operate

Start-up Explore Opportunities

•Approvals•Permissions•Registrations

•Returns•Taxes•Permits•Compliance

•Approvals•Permissions

•Project Profiles•Infrastructure•State Support

•Approvals•Compliance

BENEFITS OF E-GOVERNMENT

BENEFITS TO GOVERNMENT

Law & Policy-makinge-Government can be a catalyst for legal reformWider & faster dissemination of lawsFaster & better formulation of policies

Better RegulationRegistration & Licensing - speedierTaxation – better revenuesEnvironmental Regulations – better complianceTransportation & Police – more transparency

More efficient Services to Citizens & BusinessesBetter ImageCost-cuttingBetter targeting of benefitsControl of corruption

BENEFITS TO BUSINESS

Increased velocity of business E.g Tradenet of Singapore

Ease of doing business with Government e-Procurement

Better Investment climate

Transparency

BENEFITS TO CITIZENSCost and time-savingsCertainty in getting servicesBetter quality of lifeEase of access of informationAdded convenience – multiple delivery channelsPossibility of self-service

THANK YOU