3rd Place McCombs Case Competition - Altria

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Transcript of 3rd Place McCombs Case Competition - Altria

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Fratton Oakmont Investments

Daniel Morgan, Lucas Stephens, Santiago Rosales

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Problem

Brand Awareness

Quality Applicants

Recruitment Solutions

Overview Strengthen Innovate Forward Conclusion

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Overview Strengthen Innovate Forward Conclusion

Recommendation:

Strengthen on-campus recruiting and implement a

pathway targeting high quality applicants.

Overview Strengthen Innovate Forward Conclusion

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Three Prongs of Success

Strengthen Existing Core Recruiting Platforms

Innovate New Pathways

Position Altria for Future Success

Overview Strengthen Innovate Forward ConclusionOverview Strengthen Innovate Forward Conclusion

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Three Prongs of Success

Strengthen Existing Core Recruiting Platforms

Innovate New Pathways

Position Altria for Future Success

Overview Strengthen Innovate Forward ConclusionOverview Strengthen Innovate Forward Conclusion

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What Do Students Want?

Overview Strengthen Innovate Forward Conclusion

Internship Selection Factors

Skill Development

Pay

Prestige

Location

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Student Engagement = Applications

Engagement

Social Media

On-CampusSMS/Email

Overview Strengthen Innovate Forward Conclusion

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Social Media Opportunities

Overview Strengthen Innovate Forward Conclusion

Engagement

Social Media

On-CampusSMS/Email

Social networking profiles of graduating seniorsSource: NACE Report 2014

2014 2013 2012 2011

Facebook 87.3% 89.6% 90.7% 91.0%

LinkedIn 63.8% 61.6% 47.9% 32.2%

Twitter 41.6% 43.7% 34.1% 22.8%

• 89% of students used Facebook or LinkedIn for job research

• “Can’t Beat The Experience” on social media

• Frequency and consistency

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Social Media Solutions

Overview Strengthen Innovate Forward Conclusion

Engagement

Social Media

On-CampusSMS/Email

Use new tools to find target audience

Maintain and grow pages and

profiles

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Social Media Solutions

Overview Strengthen Innovate Forward Conclusion

Engagement

Social Media

On-CampusSMS/Email

23%

5%

0%

5%

10%

15%

20%

25%

Targeted Untargeted

Conversions: Targeted vs Untargeted*

*Facebook Advertising Data, 2015

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On-Campus Organizations

• Conduct more informational recruiting sessions

• Emphasis recruiting over information

• Interested students hooked on skills aspect

• Put recruits face-to-face with recruiters

Overview Strengthen Innovate Forward Conclusion

Engagement

Social Media

On-CampusSMS/Email

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On-Campus Workshops

• Altria branded workshops to build student skills

• Low-cost, paired with student organization

• Emphasis on skills coincides with student desires

Overview Strengthen Innovate Forward Conclusion

Engagement

Social Media

On-CampusSMS/Email

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SMS/Email

Applicant finds Altria

Drive traffic through

SMS/Email

Applicants linked to website

Talent Applies

Overview Strengthen Innovate Forward Conclusion

Engagement

Social Media

On-CampusSMS/Email

• Employ mass texting and email service to dispense information

• Backbone of new platform

• All paths lead to connections

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The Future?

High response

rate

Simple data analysis

Adds value to site

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Three Prongs of Success

Strengthen Existing Core Recruiting Platforms

Innovate New Pathways

Position Altria for Future Success

Overview Strengthen Innovate Forward ConclusionOverview Strengthen Innovate Forward Conclusion

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Altria Charity Sales Challenge

Overview Strengthen Innovate Forward Conclusion

• Altria will host an annual sales challenge with all revenue going to charity

• Students will compete to sell Altria branded products:

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Altria Charity Sales Challenge

Overview Strengthen Innovate Forward Conclusion

• Prizes:

• 1st Place: $1500 + Lunch with an Altria Executive

• 2nd Place: $500

• 3rd & 4th Place: $200

• Participation:

Very Interested ,

45%Somewhat Interested,

35%

Not at all Interested,

20%

Interest in Competing

Very Willing ,

43%

Somewhat Willing, 51%

Not at all Willing, 6%

Interest in Buying

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Creating a Pathway

Overview Strengthen Innovate Forward Conclusion

Attract

•Altria Charity Sales Challenge

Connect

•SMS Texting

•Website

•Social Media

Commit

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Creating a Pathway

Recruiters

Students

Altria Charity

Sales Challenge

Research

Overview Strengthen Innovate Forward Conclusion

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Logistics

Overview Strengthen Innovate Forward Conclusion

Promote

• Social Media

• Info Sessions

• Lead Generation

Kick-Off

• Sales & Customer Service Techniques

Competition

• One-Week Period

Results

• Winner awarded $1500 + Lunch with Altria executive

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Strength Analysis

Overview Strengthen Innovate Forward Conclusion

Strengths

Brand Association

Self-Sufficiency

Explicit Demonstration of Altria Core

Values

Opportunities

Adoption of the Altria Brand

Increases in Prestige and Reputation

Increases in quantity and

quality of applicants

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Three Prongs of Success

Strengthen Existing Core Recruiting Platforms

Innovate New Pathways

Position Altria for Future Success

Overview Strengthen Innovate Forward ConclusionOverview Strengthen Innovate Forward Conclusion

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Future Considerations

Strategy Review

Impact Analysis

Risk ManagementOverview Strengthen Innovate Forward Conclusion

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Strategy Review

Data Analysis

Resume Analysis

Overview Strengthen Innovate Forward Conclusion

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Data Analysis from Sales Competition

Reward student organizations that bring successful students

Pinpoint students with sales talent

Analyze applicants from sales competition

Overview Strengthen Innovate Forward Conclusion

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Resume Analysis of Intern Applications

Overview Strengthen Innovate Forward Conclusion

Assess applicant characteristics

GPA

College

Major

Identify effectiveness of spending

Applications

Sales competition

Resumes/GPA

Target for growth

Interests

Effectiveness

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Impact Analysis

Projected Budget

Strategy Objectives

Success Metrics

Overview Strengthen Innovate Forward Conclusion

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Projected Budget

Overview Strengthen Innovate Forward Conclusion

Department Organization Target Audience Event Title Financial Support

McCombs Undergraduate Programs Office

Undergraduate Business Council 101 Members McCombs Case

$19,500.00

Hispanic Business Student Association 150 Members Annual Support

Asian Business Student Association 300+ Members Annual Support

ALPFA 150 Members Annual Support

Honors Business Association 100 Members Annual Support

Freshman Business Association 60+ Members Annual Support

Black Business Student Association 70+ Members Annual Support

Management Information Systems Association 40 Members Annual Support

American Marketing Association 40 Members Annual Support

Undergraduate Programs Office N/A Annual Support

McCombs BBA Career Services

McCombs Diversity Council 200-250 BBA students Annual Support

$17,500.00

BBA Etiquette Dinner 70 Students Dinner Events

BBA Women's Council 65-100 BBA women Annual Support

Target Your Future Annual Support

McCombs Career Week Activities Entire McCombs population

Career Fair, Etiquette Dinner, Mock Interviews, Employer Panels

Undergraduate Career Services N/A Annual Support

Altria Sponsored EventsCharity Fundraising Program 100 Altria Charity Sales Challenge $4,500.00

Community Involvement Program 15-20 Student recruits Community Day of Sharing Event $500.00

Total $41,000.00

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90%

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10%

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Budget Objectives

Overview Strengthen Innovate Forward Conclusion

•Leverage lead generation

•Scalability

Strategic Partnerships

•Generate campus-wide brand awareness

High-Quality Interns

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Success Metrics

Sales Competition

•Increased brand awareness

Interns

•More join text/email recruiting

•Average GPA boost

Workers

•Job performance boost

•Sales numbers increase

Overview Strengthen Innovate Forward Conclusion

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Risk Management

Overview Strengthen Innovate Forward Conclusion

RisksMitigating

Factors

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Three Prongs of Success

Strengthen Existing Core Recruiting Platforms

Innovate New Pathways

Position Altria for Future Success

Overview Strengthen Innovate Forward ConclusionOverview Strengthen Innovate Forward Conclusion

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Questions?