3M Library Systems © 3M 2008. All Rights Reserved. RFID Education series of Whitepapers.

© 3M 2008. All Rights Reserved.

3M Library Systems

RFID Education series of Whitepapers


3M Library Systems

Agenda

RFID Basics (101) – Do you need it? What is it? RFID Technology (201) – What are the Features and

benefits? RFID in Action – Public & Academic Universities The Story Continues (RFID 301-601) Key Questions to ask any supplier Takeaways


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RFID 101 – 4 reasons to invest & 3 to wait

Invest

Customer Satisfaction Staff efficiency & Satisfaction Job Enrichment Circulation efficiency,

Security against book loss, Stock management

Wait

Expense – isn’t it just self service I need?

Disruption Other – such as privacy,

standards


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RFID 201 – The Basics using RFID in the Library

Why should I care? – Improving Customer service with constant pressure on staffing budgets

What is RFID? – The tag and reader interface Examples of RFID in everyday life How does RFID Work? Reader awakens the tag to respond with

information that the reader wants How does RFID benefit Library customers? What do critics say about RFID? What are the risks? Supplier choice, system design, have a

goal in mind


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Glasgow Slide – RFID in action.. University

3M RFID is being introduced to the library, initially on new acquisitions in the high-usage reading list items. The intention is to retrofit entire library stock, working towards a totally RFID environment. Currently, 89 percent of loans are via 3M™ SelfCheck™ with the identical number of returns.

“Combined with self service and the introduction of RFID, 3M technology provides peace of mind,” Tom Finnigan, Director of Learning Support

“RFID is proving much faster, with less handling and greater reliability. This allows a faster throughput of students which, of course, is what they like,” Tom Finnigan.


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Liverpool – RFID in Action – Public Libraries

“During the last year RFID tagging and the 3M SelfCheck system have dramatically improved both our working day and our customers’ library experiences. Before the system was installed, our main focus was issuing books and keeping the shelves organised and tidy. Now we don’t have a constant queue of people requiring us to issue their books, we can get out from behind the desk and help customers choose books, create exciting displays, locate and keep on top of the stock easily and undertake training courses. In fact, thanks to the benefits provided by 3M RFID technology, we have had the time to do much more training here than any other Liverpool branch (that doesn’t have self-issue).” Library Manager, Sefton Park Library.”

“In real terms, out of the 79,000 books we issue each year, we process 80-90% through the 3M SelfCheck stations. Customer service has definitely improved since its installation. Our library users have welcomed the new system and our staff have much more fulfilling roles.” Library Manager, Liverpool’s Old Swan Library.”

As part of the City Council’s effort to support the city’s position as European Capital of Culture 2008, an ambitious programme is underway to redevelop 24 libraries in and around Liverpool. Integral to the programme is the embracing of 3M RFID technology.


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RFID 301 – 601

RFID 301 - Detailed look at RFID Tag Characteristics

Evolving Standards – air protocols standards (ISO 18000-3 Mode 1) Quality Concerns – affect of humidity and heat on poorly manufactured tags Security Functions – the different types

RFID 401 – Tag Quality and reliability

RFID Tag Life – long life requirements in many libraries. Common Failure modes & impacts – tags are at the heart of every RFID system What to ask a tag supplier – often tag suppliers don’t manufacture the tags

ISO 18000-3 Tags - 65C/95RH Chamber

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

11.0

12.0

13.0

0 10 20 30 40 50 60 70 80 90 100

Days In Chamber

Ave

rag

e R

ead

Ran

ge

(IN

)

3M RFID Tag D8 RFID Tag Supplier ARFID Tag Supplier B RFID Tag Supplier C


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RFID 301 – 601 continued…

RFID 501 – Standards and a flexible system

Storing data on a Tag – a standard approach to coding means all hardware can decode a tag (Interoperability) Application standards Report – The different models and the future model Vendor duties – participate and develop latest standards and develop migration path

RFID 601 – guide to implementation

Step 1 – System Design Step 2 – Acquiring Funds Step 3 – Select a vendor Step 4 – Conversion and Start-up


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What you should ask your RFID tag supplier:

Have you tested your tags for long-term reliability? What test methods do you use? Is the test longer than one week? Can I see the data?


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3M System Architecture Designed for the Future

C - Series

FrenchFormatPlug-in

DanishFormatPlug-in

FinnishFormatPlug-in

DutchFormatPlug-in

FutureFormatPlug-in

3MFormatPlug-in

812 Conversion

Station

3M Tag Data Manager

ConversionStation

946 Staff Workstation

895 Staff Workstation R - Series

Digital Library AssistantV - Series


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Takeaways

Please take an RFID education pack – you’ll have all you need.. Remember there is a choice! You can take your time, migrate or

go big bang – It is your choice! RFID is more than Self Service, but it may only be self service

you require! What is your attitude to security of your collection? For more information on 3M library system solutions visit:

www.solutions.3m.co.uk/wps/portal/3M/en_GB/library/home/ or freephone 3M customer services on 0800 3896686

3M Library Systems © 3M 2008. All Rights Reserved. RFID Education series of Whitepapers.

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Transcript of 3M Library Systems © 3M 2008. All Rights Reserved. RFID Education series of Whitepapers.