3M Confidential. 1 12 October 2015. All Rights Reserved.© 3M 3M Marketing MN Applicant Processing...
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3M Confidential. 1 March 25, 2022 . All Rights Reserved. © 3M 3M Marketing MN Applicant Processing Traffic Safety & Security Division Prepared for: Scott Snyder, Operations Manager, Applicant Processing Services Prepared by: Hannah Steward, CCMI Date: October 2014
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Transcript of 3M Confidential. 1 12 October 2015. All Rights Reserved.© 3M 3M Marketing MN Applicant Processing...
Slide 1Prepared by: Hannah Steward, CCMI
Date: October 2014
3M Marketing
Background / Objectives
Background / Objectives
The TSSD team has been asked to make available an online survey or questionnaire so that potential stakeholders (MN user agencies and actual applicant users) can respond to questions, make comments and offer suggestions as it relates to where TSSD establishes their network of public fingerprinting locations throughout the state.
TSSD will be displaying the document and questionnaire from their public facing web page and simply needed the CCMI team to provide the document functionality that will allow the user to respond and send back to a specified email.
3M Confidential.
Sample:
Target Audience: Fingerprint user agencies (Providers) and applicant users (BGS)
Geography: Minnesota
Sample Size:
Research Methodology
*Please be advised that the content within is directional and not a representation of all customers or potential customers in the industry. Sample sizes per segment are small and meant to give guidance to TSSD’s client, MN DHS. Not all customers have the same needs & expectations.
3M Confidential.
Question: Select your provider type(s). (Select all that apply)
n= 64
3M Confidential.
3M Marketing
Providers’ Employees Prefer to be Fingerprinted at a County Office, Library or School
Question: Where do you think your employees would prefer to be fingerprinted?
n= 64
3M Confidential.
3M Marketing
Over Half of Providers Are Not Interested in Becoming a Fingerprinting Site
Question: Is your program interested in operating a fingerprinting site at your place of business?
n= 64
3M Confidential.
3M Marketing
Locations of Providers Interested in Becoming a Fingerprinting Site Open to the General Public
Question: Is your program interested in operating a fingerprinting site at your place of business?
Note: These respondents all answered “Yes, I am interested in becoming a fingerprinting site. My program will be provided free fingerprinting equipment. My place of business would be open to the general public for fingerprinting services during normal business hours.”
n= 19
3M Marketing
All Respondents Interested in Becoming a Fingerprinting Site For The Public Have the Ability to Staff the Location
Question: Would your program have the ability to staff the fingerprint location?
n= 19*
3M Confidential.
3M Marketing
Most Providers Interested in Becoming a Fingerprinting Site For The Public Can Complete Training Prior to Being Selected as a Fingerprint Site
Question: My program’s staff who will conduct the fingerprinting services are able to complete training prior to being selected as a fingerprinting site?
n= 19*
3M Confidential.
3M Marketing
All Providers Interested in Becoming a Fingerprinting Site For The Public Are Available 8 am – 5 pm for Fingerprinting
Question: What hours is your place of business available to conduct fingerprinting services to members of the general public? (Select all that apply)
n= 19*
3M Confidential.
Provider: Additional Comments
“Due to volume, it would be helpful to allow a site in La Crescent, MN near interstate 90 as our employees that work in certain specialty areas may need to travel from Sparta, WI to be fingerprinted to satisfy the new MN requirement. We are a WI employer that services the southeastern corner of MN.”
“Employees should be able to go to the local government offices or county DHS offices for fingerprinting. As long as there is not a huge waiting time to get processed.”
“I am not sure if my clients would like being fingerprinted. They would feel this is a invasion of there privacy and I am receive some resistance. The clients I care for are mainly Dual Diagnosis and usually they try to challenge new laws or changes.”
“I don't see a location within Morrison County. We have 3 nursing homes alone in Morrison County on top of multiple Assisted livings, Homecare agencies, schools, etc. Our staff (nursing home) live paycheck to paycheck therefore to drive 40-50 miles can be a deterent in getting staff in the door please consider a location in Morrison County. Thank you.”
“On site training would be best for our company.”
“We also have branch locations at Austin, La Crescent, Mankato, New Prague, Owatonna, Worthington with the zip codes of 55912,55947,56003,56071,55060,56187 respectively. Hours could be accommodated per location.
Our Business Information:
International Quality Homecare Corporation
Rochester, MN 55901 (507)252-8117”
“We have an accessible building, ample parking, and central location in the Twin Cities”
“We would want to know the cost of the equipment before going forward.”
“What would be the cost of equipment if we are doing this service for enrolled students only?
“Will this training session be available by webinar?”
n= 19
3M Confidential.
Provider: Additional Comments
“Because of our location, the nearest fingerprinting facility according to the map would be in Bemidji, which is a 45 minute drive. Many of our staff are low income and driving that distance would be a barrier to them for employment.”
“Can some one get back on [email protected] for more information”
“Concerned about the people who don't own vehicles and getting to a close fingerprinting site.”
“Please make sure some sites are on the bus line.”
“This was really interesting survey.”
“Why not have it done at DMV locations (where you can get your license tabs etc.”
“Worthington is the largest town in Nobles and Rock counties in SW Minnesota. We would suggest that a fingerprinting station be put in Worthington.”
“I work for Health & Human Services for a County in the licensing unit and it would be nice to have more "mobile" fingerprinting sites. Right now, licensors who have been trained are able to do finger printing themselves. It would be nice to be able to offer this service with 2.0 and develop a way for individuals to be trained so those "in the field" could go directly to the people who need to be finger printed.”
“What will be the reimbursement rate per fingerprinting subject?”
n= 19
3M Confidential.
Locations of Providers Not Interested in Becoming a Fingerprinting Site
Question: Is your program interested in operating a fingerprinting site at your place of business?
Note: Respondents answered “No, I am not interested in becoming a fingerprinting site.
n= 36
Hermantown
55811
Jordan
55352
La Crosse, WI (with service to La Crescent and Caledonia, MN)
55947
Madelia
56062
Mankato
56001
Minneapolis
55404
Morris
56267
Onamia
56359
Pierz
56364
Locations of Providers Who Are Interested, but Whose Fingerprinting Services Would be Available to Employees Only
Question: Is your program interested in operating a fingerprinting site at your place of business?
Note: Respondents answered “Yes, I am interested in becoming a fingerprinting site location. My program will purchase the fingerprinting equipment; fingerprinting services would be available to my employees only, not the general public. “
n= 9
3M Marketing
Applicant Users Prefer to be Fingerprinted at a County Office, Library or School
Question: Where would you like to go to be fingerprinted?
n= 30
3M Confidential.
Applicant Users Prefer to Be Fingerprinted 8 am – 5 pm
Question: When would you most likely go to be fingerprinted?
n= 30
3M Confidential.
n= 30
Question: What is the city and zip code where your home is located?
Home City
n= 30
Question: What is the city and zip code where your employer is located?
Employer City
n= 13
“Bemidji is centrally located for many smaller communities in our area and has businesses, schools, library, or other infrastructure support needed for supplying the fingerprinting process.”
“How will the person getting fingerprinted know that the prints that are being done will be clean prints? I had this done at a previous job for the US Census and it was a hassle.”
“I think Bemidji would be a great place for a fingerprints set up. There is a lot of communities around Bemidji that would come and get their finger printed.”
“I would not want to drive anywhere to have this done”
“I would really appreciate this because I need this for college and don't have the money or time to drive to get this done.”
“I'd go on weekends too if I had to.”
“I'm happy to see more than 8-9 fingerprinting locations are being considered, this state it too large and the volume varies so much that it would leave some locations very inconvenienced. Also, Wisconsin employers need to request MN Background studies.”
“Testing website.”
Date: October 2014
3M Marketing
Background / Objectives
Background / Objectives
The TSSD team has been asked to make available an online survey or questionnaire so that potential stakeholders (MN user agencies and actual applicant users) can respond to questions, make comments and offer suggestions as it relates to where TSSD establishes their network of public fingerprinting locations throughout the state.
TSSD will be displaying the document and questionnaire from their public facing web page and simply needed the CCMI team to provide the document functionality that will allow the user to respond and send back to a specified email.
3M Confidential.
Sample:
Target Audience: Fingerprint user agencies (Providers) and applicant users (BGS)
Geography: Minnesota
Sample Size:
Research Methodology
*Please be advised that the content within is directional and not a representation of all customers or potential customers in the industry. Sample sizes per segment are small and meant to give guidance to TSSD’s client, MN DHS. Not all customers have the same needs & expectations.
3M Confidential.
Question: Select your provider type(s). (Select all that apply)
n= 64
3M Confidential.
3M Marketing
Providers’ Employees Prefer to be Fingerprinted at a County Office, Library or School
Question: Where do you think your employees would prefer to be fingerprinted?
n= 64
3M Confidential.
3M Marketing
Over Half of Providers Are Not Interested in Becoming a Fingerprinting Site
Question: Is your program interested in operating a fingerprinting site at your place of business?
n= 64
3M Confidential.
3M Marketing
Locations of Providers Interested in Becoming a Fingerprinting Site Open to the General Public
Question: Is your program interested in operating a fingerprinting site at your place of business?
Note: These respondents all answered “Yes, I am interested in becoming a fingerprinting site. My program will be provided free fingerprinting equipment. My place of business would be open to the general public for fingerprinting services during normal business hours.”
n= 19
3M Marketing
All Respondents Interested in Becoming a Fingerprinting Site For The Public Have the Ability to Staff the Location
Question: Would your program have the ability to staff the fingerprint location?
n= 19*
3M Confidential.
3M Marketing
Most Providers Interested in Becoming a Fingerprinting Site For The Public Can Complete Training Prior to Being Selected as a Fingerprint Site
Question: My program’s staff who will conduct the fingerprinting services are able to complete training prior to being selected as a fingerprinting site?
n= 19*
3M Confidential.
3M Marketing
All Providers Interested in Becoming a Fingerprinting Site For The Public Are Available 8 am – 5 pm for Fingerprinting
Question: What hours is your place of business available to conduct fingerprinting services to members of the general public? (Select all that apply)
n= 19*
3M Confidential.
Provider: Additional Comments
“Due to volume, it would be helpful to allow a site in La Crescent, MN near interstate 90 as our employees that work in certain specialty areas may need to travel from Sparta, WI to be fingerprinted to satisfy the new MN requirement. We are a WI employer that services the southeastern corner of MN.”
“Employees should be able to go to the local government offices or county DHS offices for fingerprinting. As long as there is not a huge waiting time to get processed.”
“I am not sure if my clients would like being fingerprinted. They would feel this is a invasion of there privacy and I am receive some resistance. The clients I care for are mainly Dual Diagnosis and usually they try to challenge new laws or changes.”
“I don't see a location within Morrison County. We have 3 nursing homes alone in Morrison County on top of multiple Assisted livings, Homecare agencies, schools, etc. Our staff (nursing home) live paycheck to paycheck therefore to drive 40-50 miles can be a deterent in getting staff in the door please consider a location in Morrison County. Thank you.”
“On site training would be best for our company.”
“We also have branch locations at Austin, La Crescent, Mankato, New Prague, Owatonna, Worthington with the zip codes of 55912,55947,56003,56071,55060,56187 respectively. Hours could be accommodated per location.
Our Business Information:
International Quality Homecare Corporation
Rochester, MN 55901 (507)252-8117”
“We have an accessible building, ample parking, and central location in the Twin Cities”
“We would want to know the cost of the equipment before going forward.”
“What would be the cost of equipment if we are doing this service for enrolled students only?
“Will this training session be available by webinar?”
n= 19
3M Confidential.
Provider: Additional Comments
“Because of our location, the nearest fingerprinting facility according to the map would be in Bemidji, which is a 45 minute drive. Many of our staff are low income and driving that distance would be a barrier to them for employment.”
“Can some one get back on [email protected] for more information”
“Concerned about the people who don't own vehicles and getting to a close fingerprinting site.”
“Please make sure some sites are on the bus line.”
“This was really interesting survey.”
“Why not have it done at DMV locations (where you can get your license tabs etc.”
“Worthington is the largest town in Nobles and Rock counties in SW Minnesota. We would suggest that a fingerprinting station be put in Worthington.”
“I work for Health & Human Services for a County in the licensing unit and it would be nice to have more "mobile" fingerprinting sites. Right now, licensors who have been trained are able to do finger printing themselves. It would be nice to be able to offer this service with 2.0 and develop a way for individuals to be trained so those "in the field" could go directly to the people who need to be finger printed.”
“What will be the reimbursement rate per fingerprinting subject?”
n= 19
3M Confidential.
Locations of Providers Not Interested in Becoming a Fingerprinting Site
Question: Is your program interested in operating a fingerprinting site at your place of business?
Note: Respondents answered “No, I am not interested in becoming a fingerprinting site.
n= 36
Hermantown
55811
Jordan
55352
La Crosse, WI (with service to La Crescent and Caledonia, MN)
55947
Madelia
56062
Mankato
56001
Minneapolis
55404
Morris
56267
Onamia
56359
Pierz
56364
Locations of Providers Who Are Interested, but Whose Fingerprinting Services Would be Available to Employees Only
Question: Is your program interested in operating a fingerprinting site at your place of business?
Note: Respondents answered “Yes, I am interested in becoming a fingerprinting site location. My program will purchase the fingerprinting equipment; fingerprinting services would be available to my employees only, not the general public. “
n= 9
3M Marketing
Applicant Users Prefer to be Fingerprinted at a County Office, Library or School
Question: Where would you like to go to be fingerprinted?
n= 30
3M Confidential.
Applicant Users Prefer to Be Fingerprinted 8 am – 5 pm
Question: When would you most likely go to be fingerprinted?
n= 30
3M Confidential.
n= 30
Question: What is the city and zip code where your home is located?
Home City
n= 30
Question: What is the city and zip code where your employer is located?
Employer City
n= 13
“Bemidji is centrally located for many smaller communities in our area and has businesses, schools, library, or other infrastructure support needed for supplying the fingerprinting process.”
“How will the person getting fingerprinted know that the prints that are being done will be clean prints? I had this done at a previous job for the US Census and it was a hassle.”
“I think Bemidji would be a great place for a fingerprints set up. There is a lot of communities around Bemidji that would come and get their finger printed.”
“I would not want to drive anywhere to have this done”
“I would really appreciate this because I need this for college and don't have the money or time to drive to get this done.”
“I'd go on weekends too if I had to.”
“I'm happy to see more than 8-9 fingerprinting locations are being considered, this state it too large and the volume varies so much that it would leave some locations very inconvenienced. Also, Wisconsin employers need to request MN Background studies.”
“Testing website.”
