3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior...

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3Com ® Enterprise Solutions Guide NOVEMBER 2004

Transcript of 3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior...

Page 1: 3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior value to your enterprise. 3Com specializes in straightforward solutions that can

3Com® Enterprise Solutions GuideNOVEMBER 2004

Page 2: 3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior value to your enterprise. 3Com specializes in straightforward solutions that can

Free your enterprise from having to suffer

another year on the well-worn route,

settling for a data-only network or the

constraints set by a single vendor. Expand

your networking vision beyond the obvious.

Your enterprise’s appetite for solutions can

exceed the fare from any single source.

3Com frees its customers to choose the

best networking solutions on the market.

Superior Business ValueChanging the cost-to- acquire, own, and operate equation

A Proven, BroadPortfolioAmong the broadest rangesof edge to core solutionsfor networks of all sizes

The Company You Keep A company that backs each customer with global sales, service, and support, plus technology, financial, and operational strength

Page 3: 3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior value to your enterprise. 3Com specializes in straightforward solutions that can

Exercise the Freedom to Choose

3COM® ENTERPRISE SOLUTIONS GUIDE 1

Choose from a Broad andProven Portfolio

Select among an extensive portfolio of innovative 3Com® solutions—convergence,switching, wireless, routing, enterprise-widesecurity, and integrated voice/data manage-ment products. The 3Com product linerepresents one of the largest intellectualproperty portfolios in the networking industry.From the network’s edge to its very core, 3Comsolutions can support business communicationswherever and whenever they happen.

The demanding and forward-looking enterprisechooses 3Com solutions because they work welltoday and are ready for the future. 3Com basesits products on advanced technologies, designsthem for efficient technology migration andservice expansion, and tests them rigorously forreliability, performance, and interoperability.The credentials of 3Com products are proven.

Choose Superior Business Value

Bring superior value to your enterprise. 3Comspecializes in straightforward solutions thatcan lower the costs of network ownership andaccelerate the return on network investments.

Renowned for multi-vendor compatibility,3Com solutions are built on industry standards and promote an open network architecture to help enterprises move fastand save money. Whenever the enterprisewants, it can select the best solutions on the market—the products with the right features at the right price.

3Com deliberately designs its products todecrease network complexity and raise network performance, availability, and userproductivity. It helps remove superfluousproduct costs and drive down the enterprise’srecurring network overhead—includingadministration, management, service, andsupport staff expenses.

Choose the Company You Keep

Your networking vendor should be a partneryou can rely on for guidance and expertisewhenever needed. 3Com is approachable,knowledgeable, and customer-focused. It offersworld-wide and world-class customer serviceand support—whether for your headquarters,campus, satellite facility, or regional office.

C O N T E N T S

Making Convergence a Reality .......................2

High-Value Switching .....................................4

Wireless Mobility ............................................6

Interoperable WAN Connectivity.....................8

Pervasive Security..........................................10

Value-Added Management and Service ........12

3Com can liberate your communications network from the bonds of a controllingvendor, proprietary technology, unnecessary complexity, and high overhead costs.

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3Com Access Switch

3Com IP Telephony Module

3Com Access Switch

3Com Wireless Switch

3Com Distribution Switch

3Com Wireless Controller

3Com Distribution Switch

3Com Server Switch

3Com Server Switch

3Com Security Switch

3Com Router

3Com® Wireless Access Point

3Com Wireless Access Point

3Com Wireless Access Point

3Com IP Phone

3Com IP Phone

3Com IP Phone

3Com IP Phone

Laptop with 3Com Firewall PC Card

Laptop with 3Com Firewall PC Card

Laptop with 3Com Firewall PC Card

Desktop with 3Com Firewall PCI Card

Desktop with 3Com Firewall PCI Card

Desktop with 3Com Firewall PCI Card

3Com Digital Gateway

3Com Digital or Analog Gateway

3Com Digital Gateway

3Com Router

3Com Router

3Com Router 3Com Firewall

3Com Core Switch

3Com Network Management

Application Servers

Main Office

Regional Office

Telecommuter

Branch Office

Talk is cheap. IP telephony promises manybenefits—toll bypass, least-cost routing, bettermanagement and control of voice networks,more responsive customer interactions, andhigher employee productivity. But enterpriseswant more than promises: they demand theability to deploy the convergence solutionsthey need, when they want, where theywant, and to receive high value—just as theyhave done for years with data solutions.

The enterprise that chooses the 3ComConvergence Applications Suite can make all of this a reality. 3Com offers a compellingcombination: advanced convergence applica-tions, flexible deployment options, inter-operability assurance, and cost control.Award-winning 3Com ConvergenceApplications Suite IP telephony modules andinnovative applications meet the needs ofenterprises of all sizes. The NBX® IP Telephonymodule is designed for enterprises with two to1,000 users. The Session Initiation Protocol(SIP)-based VCX™ IP Telephony module is forlarge enterprises with campus, regional, ormultinational networks and from 400 to tens of thousands of users.

2 3COM® ENTERPRISE SOLUTIONS GUIDE

Making Convergence a Reality

“We wanted our voice services to be as advanced as our data system, which is what3Com gave us…”

—Xavier Palomas, Technical Secretary for the Engineering Institute and Administrative Coordinator for the Engineering Tower,

National Autonomous University of Mexico (UNAM), Mexico City, Mexico

CONVERGENCE SWITCHING WIRELESS ROUTING SECURITY NETWORK MANAGEMENT SERVICE AND SUPPORT

Page 5: 3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior value to your enterprise. 3Com specializes in straightforward solutions that can

Change the Way YourBusiness Speaks

Enterprises can choose from a broad range of 3Com IP telephony business applicationsand user devices to quickly increaseemployee productivity and improve customer interactions.

The 3Com Convergence Applications Suiteoffers the rewards of convergence now. Itdelivers a continuum of basic to advancedbusiness solutions, including voice mail, IPconferencing, and contact centers. Offered in modules or as a bundle, the applicationsshare a common infrastructure for call con-trol, authentication, privacy, location, andpresence services; users need only a singlesign-on.

Enterprises get a choice of high-fidelity IPphones: basic and business models, as wellas attendant consoles. All are autodiscoveredand full-featured to maximize productivity.

Deploy IP Telephony Whenand Where You Want

Designed for easy deployment, 3Com IPtelephony systems can be installed over time.The enterprise can overlay and extend conver-gence at its own pace. For example, it can firstunify applications. Using modules in theConvergence Applications Suite, the enterprisecan implement centralized messaging and desk-top video conferencing on its legacy PBX andexisting router networks. The enterprise canthen gradually spread deployment of IPtelephony services as equipment depreciates,user acceptance builds, and business priori-ties warrant.

Unlike proprietary solutions, 3Com makes iteasy to phase in new applications and users.Centralized provisioning speeds deploymentand lowers software license fees; softwarecan quickly increase capacity. Phones areautodiscovered; users handle their ownmoves, adds, and changes.

An advocate of standards-based solutions,3Com offers enterprises the ease of installa-tion and use, as well as the investmentassurance gained from tested interoperabilitywith 3Com and third-party products. The3Com Voice Solution Partner Program deliversboth broadly available, rapid time-to-marketsolutions and a selection of third-party offerings with enhanced, tested compatibilityand integration.

Gain Value with LowerCosts, Higher Availability

Enterprises that choose 3Com convergenceapplications improve their customer relationsand save money. Call completions and qualityaudio increase customer satisfaction andemployee productivity. Interoperabilityreduces the cost of system ownership. Andadministrators using the 3Com EnterpriseManagement Suite gain comprehensive controlof their converged network—voice, LAN,WAN, and applications—at all sites, savingstaff time and service call expenses.

3Com IP telephony solutions are engineeredfor network performance that produces highsystem availability. An example: 3Com VoiceBoundary Routing in the VCX system offersdistributed redundancy with innovativehierarchical logic that delivers automaticfailovers. This carrier-class availabilityrelieves enterprise concerns about servicelosses that could affect revenues or put livesat risk.

The mandate for 3Com IP telephony solutionsis more than talk: your enterprise can reduceits convergence costs, incrementally improveits communications, and shape a valuable assetfor the years ahead. Visit ww.3com.com/voipor use www.3com.com/find_reseller tolocate a 3Com reseller who can provide moredetailed information.

3COM® ENTERPRISE SOLUTIONS GUIDE 3

Gain the Business Advantages of IP Telephony Without Delay 3COM CONVERGENCE APPLICATIONS SUITE

Business advantages: • Delivers comprehensive enterprise-wide real-time applications today in a single, modular suite• Offers a practical migration strategy to 3Com IP telephony services via an “overlay” option• Centralizes administration and management• Enables immediate increases in user productivity, decreases in costs, and enhanced customer interactions• Provides standards-based, scalable solutions with high availability and performance

Real-time application modules: NBX IP TelephonyVCX IP TelephonyIP MessagingIP ConferencingPresenceIP Contact Center

Cost-effective, reliable platform options: • VCX IP Telephony Module (400 to tens of thousands of users)• NBX V3000 system (designed for two to 40 users; upgradeable to 1,000 users)• SuperStack® 3 NBX IP telephony system (up to1,000 users per location) • NBX 100 system (up to 200 users)

Client software: • Convergence Center client software for desktop control by Windows, Macintosh, and Linux users

Variety of IP phone options: 3101 models (basic phone and basic phone with speaker)3102 business phone3105 attendant console

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Laptop

Laptop

WAN/Internet

Telephone (PSTN)

Laptop

3Com Access Switch

3Com IP Telephony Module

3Com Access Switch

3Com Wireless Switch

3Com Distribution Switch

3Com Wireless Controller

3Com Distribution Switch

3Com Server Switch

3Com Server Switch

3Com Security Switch

3Com Router

3Com® Wireless Access Point

3Com Wireless Access Point

3Com Wireless Access Point

3Com IP Phone

3Com IP Phone

3Com IP Phone

3Com IP Phone

Laptop with 3Com Firewall PC Card

Laptop with 3Com Firewall PC Card

Laptop with 3Com Firewall PC Card

Desktop with 3Com Firewall PCI Card

Desktop with 3Com Firewall PCI Card

Desktop with 3Com Firewall PCI Card

3Com Digital Gateway

3Com Digital or Analog Gateway

3Com Digital Gateway

3Com Router

3Com Router

3Com Router 3Com Firewall

3Com Core Switch

3Com Network Management

Application Servers

Main Office

Regional Office

Telecommuter

Branch Office

Speed is of the essence for enterprise LANswitches. Link by link, each packet must forward quickly, without delays. The enter-prise counts on its switches to pass packetsevery second of every business day.Resiliency is essential.

The enterprise must control network per-formance and access. Its switches have to beefficient to manage and secure. The enter-prise wants to allocate its network dollarswisely. Switch scalability is of the essence.

3Com offers high-performance modular andstackable LAN switches that are highlyresilient, efficient to secure and manage, andhighly scalable. The enterprise that chooses3Com gets more switching for its money; theessence is value.

4 3COM® ENTERPRISE SOLUTIONS GUIDE

High-Value Switching

“We believe that the 3Com infrastructure givesus the 100 percent availability that is crucial tothe effective operation of our business.”

—Mohamed Refaat, Senior Data Network Engineer, Vodafone, Cairo, Egypt

CONVERGENCE SWITCHING WIRELESS ROUTING SECURITY NETWORK MANAGEMENT SERVICE AND SUPPORT

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Choose Among Switches forCore, Distribution, and Edge

From central networks supporting thousandsto branch networks with fewer than 100 users,high-performance 3Com switches meet theneed for robust enterprise network infrastruc-tures. Organizations can choose award-winningmodular and stackable switches, as well as aninnovative in-the-wall switch for exceptionallycost-effective port expansion. 3Com switcheslet enterprises achieve scalability with lowerupgrade and expansion costs and an excellentcontinuing return on investment.

For the network core, the new modular 3ComSwitch 8800 family delivers 10-Gigabit wire-speed performance, has a 1.44 Terabitbackplane, and supports up to 24 10-Gigabit or 288 Gigabit line-rate connections. For switchdistribution sites where Gigabit and FastEthernet switching are required, a modularsolution is the 3Com Switch 7700.

For Gigabit-to-the-desktop switching, the3Com SuperStack 3 Switch 3870 is a stack-able solution with a built-in 10-Gigabituplink slot. Its 40 Gbps stacking architecturecan stack up to eight units, or 384 10/100/1000ports, for unparalleled scalability.

For easy port expansion at the wall, the 3ComIntelliJack™ switch transforms a single LANoutlet into four ports quickly and cleanly,without requiring new cable runs.

Gain Outstanding Valuewith Resilient Performance

To maximize system availability, 3Comswitches feature innovative technologies—patented 3Com XRN™ (eXpandable ResilientNetworking) technology, load-sharingswitch fabrics, and resilient stacking—and support key standards such as linkaggregation (IEEE 802.3ad LACP), Powerover Ethernet (PoE, IEEE 802.3af), and RapidSpanning Tree Protocol (IEEE 802.1w).

XRN technology lets IT managers buildaffordable, high-availability networks thatdeliver exceptional performance and flexibility.With XRN-enabled stackable switches, multipleinterconnected Layer 2/3 Gigabit switchesbehave as a single switching entity forresiliency and ease-of-use without the com-plexity of other resilient configurations. The3Com Switch 40x0 and SuperStack 3 Switch4900 families support XRN distributedresiliency. The Switch 8800 family boastsoptional resilient switch fabrics with active/active operation that will also scale switchperformance, a key tenant of XRN technology.

At the network edge, the 3Com SuperStack 3Switch 4400 family features stack-wide resilientlink aggregation and IEEE 802.1w support witha PoE model available to power a variety of userdevices—including phones, wireless accesspoints, video surveillance cameras, andIntelliJack switches.

Optimize IT Resources

3Com switches are designed for straightfor-ward and powerful control, saving IT staffmany hours on network security and infra-structure management.

For efficient security, IEEE 802.1X andRADIUS log-in support are built into most3Com switch families, controlling unautho-rized access to the LAN and to the serversand resources on the network. Additionalsecurity features extend across 3Com switches.For example, the SuperStack 3 Switch 4400can assign users to a virtual LAN (VLAN)with customized Quality of Service (QoS)parameters, and encrypt management trafficand Telnet sessions for greater security.

3Com management tools give IT staff central-ized control over network-wide resources.3Com Network Director is a turnkey applica-tion for discovering and monitoring thenetwork. For larger networks that use anOpen Management Platform such as HPOpenView, the 3Com Network Administratortool integrates 3Com equipment support.

Efficient control and resiliency, high scalabil-ity, and exceptional price/performance make3Com switches stand out from other switchingsolutions on the market. Bring high-valueswitching to your networks: visitwww.3com.com/high-value_switchingor use www.3com.com/find_reseller tolocate a 3Com reseller who can provide moredetailed information.

3COM® ENTERPRISE SOLUTIONS GUIDE 5

Choose 3Com Switching for High Value

Product families Switch 8800 Switch 7700, Switch 40x0 Switch 7700, SuperStack 3 Switch 3870, SuperStack 3 Switch 4400

Multilayer Switching Layer 2/3/4 Layer 2/3/4 Layer 2/3/4 depending on model

Format Modular chassis Modular chassis, stackable Modular chassis, stackable

High scalability 24 wirespeed 10-Gigabit ports Chassis: 120 Gigabit ports, 288 10/100 ports; Chassis: 120 Gigabit ports, 288 10/100 ports288 wirespeed Gigabit ports optional 10Gig port Stackable: 384 10/100/1000 ports

Stackable: 24 Gigabit ports (48 via XRN) Stackable: 384 10/100 ports

High resiliency XRN technology features include resilient XRN technology for stackables; resilient Resilient stacking for stackables; resilientload-sharing fabrics; hot-swap modules, fabrics, hot-swap modules, and power fabrics, hot-swap modules, power, and fan power and fan for chassis for chassis

High performance 1.44 Tbps backplane Chassis: 96 Gbps backplane, 64 Gbps Chassis: 96 Gbps backplane, 64 Gbps720 Gbps switch fabric (resilient) switch fabric switch fabric

Stackable: 56 Gbps Stackable: 10/100/1000— 108-156 GbpsStackable: 10/100— 8.8-13.6 Gbps

Straightforward security Network login (802.1X), RADIUS device Network login (802.1X), RADIUS device login, Network login (802.1X)login, access control lists access control lists

ADVANTAGES CORE SWITCHES DISTRIBUTION SWITCHES ACCESS SWITCHES

Page 8: 3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior value to your enterprise. 3Com specializes in straightforward solutions that can

Laptop

Laptop

WAN/Internet

Telephone (PSTN)

Laptop

3Com Access Switch

3Com IP Telephony Module

3Com Access Switch

3Com Wireless Switch

3Com Distribution Switch

3Com Wireless Controller

3Com Distribution Switch

3Com Server Switch

3Com Server Switch

3Com Security Switch

3Com Router

3Com® Wireless Access Point

3Com Wireless Access Point

3Com Wireless Access Point

3Com IP Phone

3Com IP Phone

3Com IP Phone

3Com IP Phone

Laptop with 3Com Firewall PC Card

Laptop with 3Com Firewall PC Card

Laptop with 3Com Firewall PC Card

Desktop with 3Com Firewall PCI Card

Desktop with 3Com Firewall PCI Card

Desktop with 3Com Firewall PCI Card

3Com Digital Gateway

3Com Digital or Analog Gateway

3Com Digital Gateway

3Com Router

3Com Router

3Com Router 3Com Firewall

3Com Core Switch

3Com Network Management

Application Servers

Main Office

Regional Office

Telecommuter

Branch Office

Wi-Fi “hotspots” are proliferating at a scorch-ing pace. Anywhere, anytime informationaccess is becoming a common expectation.

In healthcare facilities, schools, governmentagencies, and businesses everywhere, ITmanagers are expected to provide wirelessLANs (WLANs) and integrate them with theirenterprise’s wired networks. But achievingthis goal can be complex and costly. Connectingand supporting the growing numbers ofmobile workers and WLANs requires a lot of planning, installation of new networkhardware and software, management, andsecurity configuration. The enterprise thatchooses 3Com solutions reduces the complexityand costs of wireless networking, now andfor years ahead.

3Com offers a complete portfolio of wirelesssolutions for campus and branch networksand business travelers. Unlike other wirelessvendors, 3Com offers incremental pay-as-you-grow scalability. 3Com also makes iteasier for enterprise IT managers to integrateWLANs by streamlining network deploymentand strengthening control.

6 3COM® ENTERPRISE SOLUTIONS GUIDE

Wireless Mobility

“3Com delivered a wired and wireless solution aspowerful as it is affordable, and incredibly simpleto deploy and manage.”

—Vassilis Kourentas, Head of Technical Support, MIS Department, National Television of Greece, Athens, Greece

CONVERGENCE SWITCHING WIRELESS ROUTING SECURITY NETWORK MANAGEMENT SERVICE AND SUPPORT

Page 9: 3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior value to your enterprise. 3Com specializes in straightforward solutions that can

Choose from a Broad andReliable Wireless Portfolio

To maximize employee mobility, 3Com wire-less solutions support the range of wirelessstandards (IEEE 802.11b/g, 802.11a, andBluetooth) and provide connectivity as reli-able as that of wired network. 3Com offers asuite of resilient, high-performance WLANsolutions including controllers and switches,access points (APs), PC cards and networkadapters, and mobility system and manage-ment software. 3Com also offers businesstravelers, telecommuters, and other mobileworkers a selection of especially easy-to-usewireless solutions, including a secure travelrouter and high-speed print server.

3Com enterprise wireless switching solutionsprovide fast and secure roaming and voice-ready QoS and CoS. They converge thecompany’s wireless, security, voice, switch-ing, and PoE technologies to integratebusiness applications across LANs andWLANs as well as enrich network manage-ment and security.

Get Superior Security andManageability

A leader in wireless network security andmanagement, 3Com brings the enterpriseunsurpassed protection and highly efficientcontrol.

The 3Com Wireless Mobility System offers thestrongest standards-based protection available,including support for 802.1X, AAA policies,RADIUS offloading, user-identity-basedaccess, Mobility Profile™, Virtual PrivateGroup™ roaming, advanced encryption(including end-to-end AES), and centralizedpolicy management.

3Com centralizes and simplifies managementof WLANs. 3Com Wireless Switch Managersoftware lets IT managers automaticallytransform floor plans into customized WLANdesigns and work orders, speeding deploy-ment and reducing its costs. IT managers canuse the software to configure and manage all3Com wireless switches, controllers, and APsfrom anywhere on the network or over theweb. 3Com centralized control also improvesRF coverage and AP performance, using gainoptimization, peak-load balancing, and auto-matic channel assignment.

Reduce Expenses Now, GainInvestment Protection

3Com saves the enterprise money in the near-term and long-term by providing standards-based solutions for high interoperability andpay-as-you-grow pricing for incrementaladdition of capacity and capabilities.

Based on industry standards and an openarchitecture, 3Com WLAN solutions give theenterprise greater choice in deploying networkapplications and systems. 3Com wirelessswitching products, for example, work onany 3Com or third-party Layer 2 or Layer 3network without requiring reconfigurationof the hardware or backbone. Freed from theconstraints of proprietary wireless systems,the enterprise can scale its WLANs whenand where it wants.

3Com wireless solutions offer scalability, man-ageability, and security equal to wired LANs.With 3Com, IT managers can integrate hotspotswithout needlessly burning energy and money.Visit www.3com.com/wireless_mobilityor use www.3com.com/find_reseller tolocate a 3Com reseller who can provide moredetailed information.

3COM® ENTERPRISE SOLUTIONS GUIDE 7

Benefit from Reliable 3Com Wireless Solutions

ADVANTAGES SWITCHING SOLUTION ACCESS POINTS CLIENT DEVICES

Standards compliance

Strong security

Centralized management

Scalability

802.11a/b/g, PoE, VoIP capable

Delivers services based on user identity, not ports ordevices; supports Virtual Private Group for secureroaming; 3Com Wireless Switch Manager softwarecan detect rogue APs and ad-hoc networks; 802.1X,RADIUS support; AES, WEP, and TKIP encryption

Controllers and switches grouped into a MobilityDomain™ share user databases to support mobilityand security across the entire network infrastructure,including remote offices; visibility down to end userlevel of network use; detailed reporting capabilities.

One Mobility Domain can support thousands of MAPs;provides Layer 2 path for Layer 3 traffic, operates sepa-rately from L2/L3 devices for easy expansion

802.11a/b/g, PoE

802.1X, EAP-MD5, TLS, TTLS, PEAP,multiple ESSID, VLANs support; AES,WEP, and WPA encryption

3Com Wireless Switch Manager soft-ware configures and controlsManaged Access Points (MAPs)

Support up to 253 users within 100meters (328 feet)

802.11a/b/g

As user roams, user-specific securitypolicies are enforced consistently;802.1X, EAP-TLS, MD5 support;AES, WEP, and WPA encryption

Page 10: 3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior value to your enterprise. 3Com specializes in straightforward solutions that can

Laptop

Laptop

WAN/Internet

Telephone (PSTN)

Laptop

3Com Access Switch

3Com IP Telephony Module

3Com Access Switch

3Com Wireless Switch

3Com Distribution Switch

3Com Wireless Controller

3Com Distribution Switch

3Com Server Switch

3Com Server Switch

3Com Security Switch

3Com Router

3Com® Wireless Access Point

3Com Wireless Access Point

3Com Wireless Access Point

3Com IP Phone

3Com IP Phone

3Com IP Phone

3Com IP Phone

Laptop with 3Com Firewall PC Card

Laptop with 3Com Firewall PC Card

Laptop with 3Com Firewall PC Card

Desktop with 3Com Firewall PCI Card

Desktop with 3Com Firewall PCI Card

Desktop with 3Com Firewall PCI Card

3Com Digital Gateway

3Com Digital or Analog Gateway

3Com Digital Gateway

3Com Router

3Com Router

3Com Router 3Com Firewall

3Com Core Switch

3Com Network Management

Application Servers

Main Office

Regional Office

Telecommuter

Branch Office

Directing a network’s inbound and outboundtraffic requires extraordinary intelligence,high performance, significant memory, andreliable security. Most routers designed forenterprises satisfy these requirements. But dothey all have to be so expensive? Must theyuse proprietary protocols that create interop-erability issues? Do they all require expensiveupgrades of memory and software? The answerto these questions is "no", and 3Com routersprove it.

Standards-based 3Com routers maximizeinteroperability. They have been independ-ently certified to interoperate with Ciscorouters. And unlike other vendors that selltheir router’s advanced software, memoryupgrades, and even port licenses as optionalupgrades, 3Com includes these with therouter—eliminating confusing extra chargesand costly upgrades.

The enterprise that chooses a 3Com routercan bring high-performance routing toregional and branch offices, integrate it completely with Cisco routers, and savemoney now and over the long term.

8 3COM® ENTERPRISE SOLUTIONS GUIDE

Interoperable WAN Connectivity

“3Com routers work seamlessly with our voiceand data platform to improve our constituentservice and communications while driving downcosts to give us an immediate ROI. Cisco routersuse proprietary technology and require manycostly software add-ons to do what the 3Comrouters do out of the box.”

—Andy Kuykendall, Director of IT,Campbell County, Kentucky, USA

CONVERGENCE SWITCHING WIRELESS ROUTING SECURITY NETWORK MANAGEMENT SERVICE AND SUPPORT

Page 11: 3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior value to your enterprise. 3Com specializes in straightforward solutions that can

Choose from a Complete Suiteof WAN Router Solutions

3Com offers a portfolio of high-performancerouters ideal for integrating an enterprise’sdispersed workforce. Ready for networkconvergence, these routers also promotetight security with built-in VPN and encryp-tion support.

For enterprises with hundreds of users, the3Com Router 6000 family provides a modularmulti-service platform with full hardware andsoftware redundancy, high resiliency, and ATMspeed. The 3Com Router 5000 family, ideal forenterprise branches with a few hundred users,maximizes network flexibility and scalabilitywith a modular platform that supports up toT3 speeds. For smaller branch sites, the 3ComRouter 3000 family of fixed-format routersdelivers a complete suite of routing, security,and network services built on high-perform-ance processors able to handle DSL, T1/E1,and more interfaces.

Maximize Flexibility andScalability

3Com routers make it easy for an enterprise tofree itself from the shackles of a single vendor.

3Com is the first vendor to prove that itsrouters interoperate with Cisco routers. TheTolly Group, the independent test organiza-tion, has “Tolly Verified for Cisco Interoper-ability” the Router 3000, 5000, and 6000families. An enterprise can use 3Com routersto connect multiple sites to Cisco core routersalready installed across the WAN—and beassured of full interoperability.

3Com routers are built on industry-standardWAN and LAN interfaces and protocols, letting IT managers choose best-of-breednetwork devices. An enterprise can expandits WAN or improve its services using 3Comrouters—and know its multi-vendor deployment or upgrade will succeed.

Save on Costs, See Faster ROI

There is no need to pay a premium for routers.

Rather than surprising and confusing cus-tomers with extra charges for router software,3Com includes the advanced functionality inone streamlined code base inside its routers.3Com routers can support real-time applica-tions and security requirements from dayone. There is no need to request more budgetto cover unanticipated software upgrades, anespecially awkward situation for cash-con-strained organizations such as schools andhospitals. There is no need to incur upgradedowntime that can threaten business continuity(a critical concern of financial and govern-mental institutions).

3Com WAN routers also help enterprisesavoid additional memory charges. 3Comrouters ship with more memory than typi-cally offered in the comparable routers fromother vendors.

Seize the opportunity to expand or upgrade your WAN with smart 3Com routers that minimize acquisition and deployment costs, deliver high performanceand flexibility, and ensure interoperability.Visit www.3com.com/interoperable_routingor use www.3com.com/find_reseller to locatea 3Com reseller for more detailed information.

3COM® ENTERPRISE SOLUTIONS GUIDE 9

Get More for Less with 3Com WAN Routers

ADVANTAGES 3000 FAMILY & 3000 DSL FAMILY 5000 FAMILY 6000 FAMILY

Ideal enterprise site Small branch; up to 50 users Branch, large branch; Regional office, small headquarters;up to 250 users up to 250 users or higher

Flexible platform offerings / Fixed form / 1 or 2 Modular / up to 32 Modular, hot-swappable, resilient / maximum WAN ports up to 64

VPN software included L2TP, GRE, L2TP L2TP, GRE, L2TP L2TP, GRE, L2TPMPLS Layer 2, MPLS Layer 3 MPLS Layer 2, MPLS Layer 3

Routing software included IP & IPX w/RIP v1, v2; OSPF; BGP-4; IP & IPX w/RIP v1, v2; OSPF v2; IP & IPX w/RIP v1, v2; OSPF v2;IGMP (PIM-SM, PIM-DM) BGP-4; IS-IS (Integrated IP); BGP-4; IS-IS (Integrated IP);

IGMP (PIM-SM, PIM-DM) IGMP (PIM-SM, PIM-DM)

Security software included Firewall, access control lists, SNMP V3, Firewall, access control lists, SNMP V3, Firewall, access control lists, SNMP V3,RADIUS, NAT, SSH, encryption RADIUS, NAT, SSH, encryption RADIUS, NAT, SSH, encryption

WAN interfaces T1, E1, ISDN, high-speed serial, T1, E1, T3, E3, ISDN, T1, E1, T3, E3, ISDN,ADSL, G.SHDSL, high-speed serial, ADSL high-speed serial, ADSL, ATM OC3

Network services 802.1p QoS, 802.1Q VLAN, 802.1p QoS, 802.1Q VLAN, 802.1p QoS, 802.1Q VLAN,software included VRRP, DHCP server/relay VRRP, DHCP server/relay VRRP, DHCP server/relay

Page 12: 3Com® Enterprise Solutions Guide - Recursos VoIP · Choose Superior Business Value Bring superior value to your enterprise. 3Com specializes in straightforward solutions that can

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Laptop

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3Com IP Telephony Module

3Com Access Switch

3Com Wireless Switch

3Com Distribution Switch

3Com Wireless Controller

3Com Distribution Switch

3Com Server Switch

3Com Server Switch

3Com Security Switch

3Com Router

3Com® Wireless Access Point

3Com Wireless Access Point

3Com Wireless Access Point

3Com IP Phone

3Com IP Phone

3Com IP Phone

3Com IP Phone

Laptop with 3Com Firewall PC Card

Laptop with 3Com Firewall PC Card

Laptop with 3Com Firewall PC Card

Desktop with 3Com Firewall PCI Card

Desktop with 3Com Firewall PCI Card

Desktop with 3Com Firewall PCI Card

3Com Digital Gateway

3Com Digital or Analog Gateway

3Com Digital Gateway

3Com Router

3Com Router

3Com Router 3Com Firewall

3Com Core Switch

3Com Network Management

Application Servers

Main Office

Regional Office

Telecommuter

Branch Office

A secure perimeter is not enough: enterprisesnow require more than an external layer toprotect their network. Threats and attackscome increasingly from within the network.Intranets require flexible security controls;extranets blur the distinction between insidersand outsiders. Wireless and wired access—and video, data, and IP telephony resources—require protection against increasinglysophisticated dangers, such as blended threatsand application-level attacks. Containmentzones have to be secured for data centers.Some user groups can produce a networktraffic load of several terabytes a day. Eachweek brings a new VLAN, web server, orremote gateway onto the network. The enter-prise’s expenses for adding and managingvarious firewall appliances and IntrusionDetection System (IDS) sensors are risingwith no end in sight.

3Com solves these problems with a pervasivesecurity architecture and innovative products,infusing multisite enterprise and carrier-classnetworks with best-of-breed technologies andreducing capital and operating expenses.

10 3COM® ENTERPRISE SOLUTIONS GUIDE

Pervasive Security

“When I learned that I could run both the firewall and the filtering on the same box, I said‘This is great.’...and not only can I put differentapplications on the (Switch) 6200, but I can takethem off down the road.”

—Steve Dantinne, Supervisor of TechnologyVineland School District, Vineland, NJ, USA

CONVERGENCE SWITCHING WIRELESS ROUTING SECURITY NETWORK MANAGEMENT SERVICE AND SUPPORT

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Build Comprehensive 3Com Multilayer Security

Infuse Security from thePerimeter to the Core

3Com delivers defense in depth: pervasive layered security intelligence that is distributedthroughout the enterprise network, from itswired and wireless remote perimeter deep intoits core. 3Com security switches and firewalls—and security features in 3Com LAN switches,WAN routers, IP telephony, and wireless accesssolutions—push security throughout theenterprise data/voice infrastructure.

At the LAN infrastructure core and data center,a 10/100/1000 3Com Security Services Switchconsolidates multiple security engines. At theperimeter, 3Com Layer 2-7 firewalls defendnetwork gateways against attacks and intru-sion. The 3Com SuperStack 3 Firewall supportsunlimited LAN users and up to 1,000 VPNtunnels. 3Com Firewall PCI and PC Cardscombine with host-based 3Com EmbeddedFirewall server software for centralized policy-based client and server security, improvedIDS, and a tamper-resistant hardware firewallinfused into user devices.

Choose Best-of-BreedTechnologies

Only 3Com offers an innovative architecturethat separates user authentication from security enforcement and integrates best-of-breed security engines that operate concurrently for pervasive network- andapplication-level protection.

The core or data-center 3Com Security ServicesSwitch consolidates security engines, pro-viding concurrent operation of best-of-breedsoftware from security experts such as CheckPoint, Internet Security System, and TrendMicro. Delivering wire-speed firewallthroughput, this innovative 3Com solutionpervades decentralized networks and segre-gated segments with multiple layers ofstandards-based security technologiesincluding stateful inspection firewall, VPNand SSL VPN, IDS/IPS, antivirus, and URLfiltering applications.

Gain Superior Scalability,Management, and ROI

Unlike traditional appliance-based models thatincrease network security by adding morepieces of equipment and management complex-ity, the 3Com solution is designed intentionallyto keep operational costs low as it scales.

Because the 3Com security solution is stan-dards-based and OPSEC-compliant, it caninteroperate with existing and future securityapplications to help enterprises cost-effectivelyextend protection wherever needed.

Hardware consolidation and software inter-operability enable effective applicationconfiguration and management, strengtheningprotection, reducing costs, and enabling amuch higher return on investment (ROI) thantraditional security solutions.

The enterprise that chooses 3Com securitysolutions achieves pervasive protection fromits network core and data center to its branchoffices, teleworkers, and mobile workers. Tolearn ways to do this at your enterprise, visitwww.3com.com/pervasive_security or usewww.3com.com/find_reseller to locate a3Com reseller for more detailed information.

3COM® ENTERPRISE SOLUTIONS GUIDE 11

Multi-engine platform lets users chooseamong Layer 2-7 security applications andrun them concurrently

Pervasive security Can protect all gateways into the network;Stateful Packet Inspection; rapid VPN setup

Combination of hardware and softwareprotection extending from user devices toservers

Secure OS; system redundancy; carrier-classfault tolerance (models 7245 and 7280)

High availability Dedicated real-time operating system withoptional RPS

Separates user authentication (at networkport level) from security enforcement (athost level)

Loaded with best-of-breed firewall, VPNand SSL VPN, IDS/IPS, anti-virus, and URLfiltering applications; buy licenses only asneeded

Applications VPNs; dual security zones; event loggingand e-mail alerts; optional web content filtering

Automated firewall filtering and auditing,enforcing no sniffing/no spoofing, blockingunnecessary ports, and protecting againstsplit tunneling attacks

Can easily manage multiple applications inaggregate; SSH/SSL and HTTPS security

Consolidated management

Remote browser-based with HTTPS/SSLencryption

Helps eliminate false alarms generated byIDS monitoring

2-32 Gigabit or 16-64 10/100 Ethernetports; up to 2 million concurrent TCP/UDPsessions (models 7245 and 7280)

Scalability Up to 30,000 concurrent TCP/UDP sessions;up to 1,000 concurrent IPSec VPN tunnels

8,333 firewall clients per server; up to threepolicy servers in a domain can support30,000 firewall clients

3COM SECURITY SWITCHES

3COM SUPERSTACK 3 FIREWALL

3COM EMBEDDED FIREWALL SOLUTION

ADVANTAGES

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12 3COM® ENTERPRISE SOLUTIONS GUIDE

Value-Added Management and Services

High-Value Management

An array of incompatible and complex man-agement products in enterprise networks canoverwhelm IT staff. Enterprise networks needa better business and technical solution.

3Com provides it: well-thought-out manage-ment applications that integrate with othervendors' products, scale to accommodate newservices and technologies as well as expan-sion, and offer IT administrators maximumcontrol while saving operations time.

3Com Network Director provides a self-contained, standalone software suite with allthe features necessary to monitor and controla sophisticated data or converged network. Forenterprises with Open Management Platform

environments that simply need element management of 3Com switches and routers,the 3Com Network Administrator plug-inprovides unlimited device capacity andadvanced features such as configurationbackup and restore, bulk agent updates, andefficient reporting.

For enterprises with multi-vendor networksand multiple management products, thehighly scalable 3Com Enterprise ManagementSuite consolidates complexity, automatesadministration, and gives network managerspowerful control.

An enterprise that chooses 3Com can count onmanagement solutions attuned to its businessand technical needs.

Match Management Tools to Your Network Environment

3Com EnterpriseManagement Suite

3Com NetworkAdminstrator

3Com NetworkDirector

3Com NetworkSupervisor

Unlimited numberof mixed-vendorand 3Com devices;multiple sites; canbe customized tosupport any device; multiple simultane-ous operators

Unlimited numberof 3Com devices

Up to 5,000 3Comdevices; several sites;single operator

Up to 1,500 3Comdevices; single operator

UNIX (Linux, Solaris),Windows; integrateswith HP OpenViewand Tivoli

Windows; integrateswith HP OpenView

Windows

Windows

Scalable client/serversolution consolidatestools for (wired andwireless) data and voicenetwork management,as well as security man-agement; discovery,fault, performance, andconfiguration manage-ment; especially power-ful configuration andchange control; auto-mates operations;supports external MySQLand Oracle databases

Plug-and-play adminis-tration of 3Com switchesand routers in HPOpenView networks;automates operations

Easy-to-use managementof (wired and wireless)data and voice networks;discovery, fault, perform-ance, and configurationmanagement

Especially easy-to-usetool with discovery andfault management

3COM NETWORK MANAGEMENT NETWORK PROFILE PLATFORM CHOICES RANGE OF FUNCTIONSSOLUTIONS

CONVERGENCE SWITCHING WIRELESS ROUTING SECURITY NETWORK MANAGEMENT SERVICE AND SUPPORT

“3Com provides awinning combination of market-testedadvanced technology,manageability, price/performance, andoutstanding low totalcost of ownership, allbacked by the expertiseof 3Com GlobalServices.”

—Anthony Chambers, Infrastructure andCommunications Manager, Spotlight Stores,

Melbourne, Australia

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High-Value Global Expertise

Distant facilities, multi-vendor networks, andnew network technologies—in voice, video,data, 10 Gigabit Ethernet, Wi-Fi, or security—require the talents of network experts. 3ComGlobal Services provides them.

Highly knowledgeable about network tech-nologies and products, 3Com Global Servicesengineers integrate their technical acumenwith insight into enterprises' business driversand practices. Healthcare facilities, universities,government agencies, financial institutions,and other enterprises know firsthand thevalue of 3Com Global Services teams attunedto their specific business needs.

Dedicated to enhancing enterprise produc-tivity, 3Com Global Services is geared to

maximize responsiveness and accountability,organizing processes and people for qualityresults: promises are kept, deadlines are met.

If a 3Com service engineer cannot directlyresolve a technical problem, the 3ComTechnical Resources Escalation Plan raises theproblem vertically and horizontally throughthe levels and areas of specialty on its team,which often includes the design engineers.Using replication and interoperability labora-tories, as well as remote diagnostics, 3Comexperts are able to quickly and decisivelyresolve complex issues.

By partnering with 3Com, enterprises canensure that network designs and installationswork and communications systems deliverthe promised business benefits.

3COM® ENTERPRISE SOLUTIONS GUIDE 13

Multiply the Value of Your Staff and Network

3COM GLOBAL SERVICES

Assessment services Network Health CheckSecurity Health CheckVoice ReadinessWireless Site Survey

Implementation services Network DesignProject ManagementNetwork InstallationVoice ImplementationWireless InstallationRouter Installation

Maintenance services GuardianSM ServiceExpressSM ServiceSoftware Upgrade Service

3Com University Online CoursesInstructor-Led ClassesCertifications

The Company You Keep Backing each customer with global sales, service, and support—plus the experience andstrength of years of industry leadership—3Com empowers enterprises to exercise choice. The superior value of the broad and proven 3Com solution portfolio can help your enterpriselower its costs, increase its productivity, and enhance its customer relationships. 3Com is thecompany you’ll want to keep.

Don't delay. To choose your best networking solutions, contact 3Com or one of its partnerstoday. To find a 3Com reseller near you, visit www.3com.com/find_reseller.

“The 3Com consultantswe deal with on a day-to-day basis are totally instep with our strategyand culture, and are justas keen to help us meetour objectives.”—Max Corney, Communications Team Lead,

West Midlands Police, West Midlands, UK

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3Com Corporation, Corporate Headquarters, 350 Campus Drive, Marlborough, MA 01752-3064

To learn more about 3Com solutions, visit www.3com.com. 3Com is publicly traded on NASDAQ under the symbol COMS.

Copyright © 2004 3Com Corporation. All rights reserved. 3Com, the 3Com logo, NBX, and SuperStack are registered trademarksof 3Com Corporation. Exercise Choice, IntelliJack, VCX, and XRN are trademarks of 3Com Corporation. All other companyand product names may be trademarks of their respective companies. While every effort is made to ensure the informationgiven is accurate, 3Com does not accept liability for any errors or mistakes which may arise. Specifications and other informationin this document may be subject to change without notice.

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