365 Data Centers Presentation for Carriers, Cloud, Content and Channel

Partnering with 365 Data Centers

365 Data Centers Confidential 2

Agenda

Company Overview

Market Trends Products

& Services

Reliability &

Performance

•  Public cloud growth •  Private cloud adoption •  Security & reliability •  Gradual migration

•  Our History •  What We Do •  Who We Are •  Core Values

•  Uptime •  Security •  Customer Care •  Customers & Partners

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•  Our Approach •  Quick Start Bundles •  365 Difference

Company Overview


Who we are…

Our History Founded in 2012, we have history of operational excellence Proven team with experience in building customer-focused telecom and data center solutions All 17 data centers have had 100% uptime since the company was formed

Our Approach Committed to making it easier to leverage colocation to allow rapid business growth Quick Start – colocation and Internet bundle, no long-term commitment, monthly option Long-term, value-based options (24 and 60 month); early move in, extended start date option Secure and reliable with SSAE 16 certifications and 24x365 Customer Support Center

Our Ecosystem 80+ carriers within our data centers Ecosystem of cloud, content, carriers, and local business and community leaders 4,000 MSPs, systems integrators and IT solutions provider partners

Easy

Trusted

Connected

Problem: data centers are not cloud-like


Over the past decade as consump1on models have changed, the data center industry has become more inflexible, catering to enterprise needs not SMBs.


Data center and cloud trends

Sources: Data Center Knowledge, Data Center Dynamics, Cisco, Wikibon, DCD Intelligence, DRT North America Campos Research & Analysis Survey Results Webinar (2013); http://www.gartner.com/newsroom/id/2643919; 451 Research TheInfoPro Wave 5 Cloud Computing Study

Public cloud IaaS grew to $9 billion and SaaS to $20 billion in 2013, though most of IT sits outside of the public cloud.

$3.7 trillion spent on IT Worldwide in 2013. Cloud represents less than 1% of WW IT Spending.

35% of businesses plan to deploy an internal private cloud in the next 12 months.

Key pain points for most businesses migra1ng to the cloud are security, migra1on, integra1on and lack of an internal process.

91% of IT staff have had an unplanned data center outage in the last 24 months.

13% increase in outsourced data center space is due to organiza1ons requiring larger IT capacity combined with having much smaller budgets.


What we do…

365 Data Centers provides secure and reliable colocation

services that offer an easier way to grow your business and

connect to the cloud.

Trusted

Connected Easy

Our approach

New approach An easier way

to do business Local

approach SMBs

not enterprises More than just the top tier markets


365 Data Centers customer & partner ecosystem


Networks Content Businesses

History of 365 Data Centers

2012 2013

2014

Acquires 16 facilities from

Equinix

John Scanlon joins as

CEO

Quick Start “no commit”

Bundle

Acquires Evocative in Emeryville

365 Main relaunches as

365 Data Centers

Why 365 Data Centers? Trusted.


Trusted

Reliable

100% SLA; 100% uptime across all facilities since the company was formed Proven escalation and natural disaster methods and procedures 24x365 live support Network Operations Center

Proven

Industry standard certifications and complicance Majority of customers on long term contracts Top tier carriers – Verizon, Level 3, CenturyLink, XO, TW Telecom, TW Cable

Secure

24x365 site monitoring through Security Operations, ID Cam, motion sensors, alarms, and recording Restricted access

Why 365 Data Centers? Connected.


Connected

Carrier Access

80+ carriers with an average of 10 carriers per site 150 pops with access to thousands of fiber-lit buildings and hundreds of thousands of subscribers Sub-five millisecond latency within the 16 metro markets

Content and Cloud Ecosystem

Access to high value content and CDNs – Access, Comcast, Limelight Access to cloud, SaaS and business continuity providers 4,000 MSPs, integrators, and IT solution providers

Community Focused

Jobs created through technology hub development Enable Business improvement zones Involved with city planners and local technology councils

Channel Friendly Model

Why 365 Data Centers? Easy.


Easy

Flexible

Quick Start – colocation and Internet bundle, no long-term commitment Value-based options (24 and 60 month incentives); early move in choices, extended start date option Quick quoting and partner sales support

Scalable

Facilities are right-sized; not over engineered Locally based/nationally accessible: 17 Tier 1 and Tier 2 locations 191,000 available square feet, 6,000+ available cabinets, 9 megawatts of available power

Choice

Cabinet and colocation sizes Carrier neutral Connectivity - Fiber, Ethernet, COAX, or POTS options

365 Main Confidential 14

Channel Partners and Carrier Partners

Channel Program Support −  Dedicated account director −  Business development −  Simple and easy processes −  Quarterly newsletter for product updates and company news −  Data center tours

Marketing

−  Marketing planning −  Event support −  Co-branded materials and demand generation −  PR and Social Media support −  Profile listing on our website

Training

−  Partner toolkit −  Product, positioning and pricing training

Our Services

Emeryville San Jose

Phoenix Dallas

Seattle

St. Louis

Chicago Detroit

Cleveland

Indianapolis

Nashville

Tampa

Reston

Pittsburgh

Buffalo

Philadelphia New York

Emeryville Headquarters

Data Center and Customer Service Center

Nationwide footprint

•  100% Uptime SLA •  24x365 live personnel available •  Established escalation procedures •  24x365 alarm management •  Technicians on-call 24x365


•  17 loca1ons in the U.S. •  All Metropolitan Tier 1 and Tier 2 ci1es •  Mostly downtown loca1ons •  80+ carriers and local access providers

365 Data Centers products & services


Space

Turn-key solutions

Available cabinets

Custom private cages and suites

Flexible workspace

24x365 NOC

191K available sq feet in Tier 1 and 2 markets

6,000+ total cabs

Certified to the highest industry standards and compliance requirements



Power

UPS backed power for AC options

UPS n+1 design

AC power – 120V, 208V, 208V 3 phase

DC power available from redundant A and B plants

Generator backup

Onsite fuel storage

Priority fuel contracts

100% uptime SLA

100% Up1me Since company formed



Cross connects

Carrier neutral facilities

10+ carrier options in each facility and growing

Connectivity to cloud providers and solutions

Onsite Meet Me Rooms

Fiber, Ethernet, COAX, or POTS connectivity options

Remote hands

Value engineering

Network layout

Cabinet layout

Deployment engineering

Secure shipping and receiving

Design & Support


365 Quick Start colocation bundle

Easy way to get started Quick Start Full Cab 2kW

Quick Start Full Cab 3kW

Quick Start Full Cab 5kW

Monthly Charge $ 800 $ 1,300 $ 2,100

One Time Charge $ 1,200 $ 1,500 $ 1,750

Monthly Term

Full Cabinet

1x120V 20A

1x120V 30A

2x208V 30A

Cross-connect

Two cross-connects

Internet access 5Mbps 5Mbps 10Mbps

Easy way to get started

Reliability & Performance

Reliability & performance


100 power outages

56 lightening storms

31 tornados

9 extreme hot days

563 hail storms

5 hurricanes

389 floods

Maintained Up1me Over the past decade

Reliability & performance


Security

Meet Me spaces restricted and escorted carriers

Customers have 24x365 secure access

24x365 site monitoring through Security Opera1ons

ID Cam, authen1ca1on for entry

Mo1on sensor, alarms and recording

Dry pipe pre-‐ac1on system

Heat and smoke detector above and below raised floors

CRAC units

72 degrees =/-‐5

Humidity maintained at 35-‐55%

ASHRAE Standards

Environmentals

24x365 on-‐site access to CSC

Physical site – 2 factor

World class customer care


Customer Support Center (CSC) is an “always available” support team

Commiced to providing our customers with consistent high-‐quality service

Contact us for anything! We’re here to help.

Customer Care

Our approach

SMBs


Channel

Economic Dev.

Easy and Flexible

Connected

Hybrid cloud Data Centers

Downtown Tier 1 and 2

Markets

Next Steps

365 Data Centers Presentation for Carriers, Cloud, Content and Channel

Technology

Transcript of 365 Data Centers Presentation for Carriers, Cloud, Content and Channel