MODEL 3620ENGINE CONTROL SYSTEMS OPERATIONVersion 2.1Computer Based Instruction for Use with Engine Performance Troubleshooting Trainer Model 3601OPERATIONSMANUALATech Training, Inc.12290 Chandler Drive ( P.O. Box 297Phone: (859) 485-7229 ( Fax: (859) 485-7299Email: sales@atechtraining.comWebsite: www.atechtraining.com Copyright 2003, ATech Training, Inc.SOFTWARE REGISTRATION FORMPurchaser Name: ______________________________________________________________________Institution/Organization: ________________________________________________________________Address: _________________________________________________________________________________________________________________________________________________________________Phone #: ___________________________________ Fax #: ___________________________________Email: ______________________________________________________________________________ATech Software: ______________________________________________________________________Serial #: ________________________________ Date Purchased:________________________________ATech Rep Purchased From: _____________________________________________________________With the purchase of ATech models 1810W, 1820W, 3610, 3620, or 3630, the Purchaser may make 1 copy of the software and install on one computer only. On-site license permission can be requested, in writing, from ATech Training, Inc. To receive permission to make copies and/or installation on more than one computer, read and complete the Site-License below and return this form to ATech Training, Inc. Upon receipt of this form, ATech Training, Inc. will return a signed copy to you for your records.Mail this registration form to: ATech Training, Inc.12290 Chandler Drive P. O. Box 297Walton, KY 41094SITE-LICENSEPurchaser Name: ________________________________________________________________________Institution/Organization: __________________________________________________________________Site Address: ___________________________________________________________________________ATech Training, Inc. hereby grants the above named Purchaser the right to make copies and additional installation of the purchased ATech software for on-site use at the above specified address only. This permission does not allow the purchaser to make copies and installations for use at any other address, nor does this permission grant the Purchaser any rights to sell, give away, trade, or otherwise distribute the software.The software that is the subject of this Site-License continues to be copyrighted and sold exclusively by ATech Training, Inc.______________________________________________________ __________________Signature of Purchaser's Authorized Representative Date______________________________________________________ __________________Signature of ATech Training, Inc. Authorized Representative, Title DateSOFTWARE COMMENT FORMATech Training, Inc. welcomes your feedback as we strive to improve our automotive programs.Use this form to advise us of any errors or problems you may find in our software.Please record any problems with specific areas of the software as indicated below.Identify activity and part number if applicable.1. List ATech software you are using: _______________________________________________2. Student program installation procedure: _______________________________________________________________________________________________________________________________________________________________________________________________________3. Teacher program installation procedure: _______________________________________________________________________________________________________________________________________________________________________________________________________4. First time student program operation: ___________________________________________________________________________________________________________________________5. Any points of confusion for the student? ___________________________________________6. Any poorly worded question(s)? _______________________________________________________________________________________________________________________________7. Additional comments: _______________________________________________________________________________________________________________________________________8. First impressions of overall program: _____________________________________________Return your responses to:ATech Training, Inc.12290 Chandler Drive ( P.O. Box 297Walton, KY 41094 USAPhone: (859) 485-7229 ( Fax: (859) 485-7299Email: sales@atechtraining.com ( Website: www.atechtraining.comModel 3620Engine Control Systems OperationNATEF TASKSPerformance ObjectivesVI. ELECTRICAL/ELECTRONIC SYSTEMS A. General Electrical System Diagnosis1. Identify and interpret electrical/electronic system concern; determine P-1necessary action.4. Diagnose electrical/electronic integrity for series, parallel and series-parallel P-1circuits using principles of electricity (Ohm's Law).5. Use wiring diagrams during diagnosis of electrical circuit problems.P-16. Demonstrate the proper use of a digital multimeter (DMM) during diagnosis P-1of electrical circuit problems7. Check electrical circuits with a test light; determine necessary action.P-28. Measure source voltage and perform voltage drop tests in electrical/electronic P-1circuits using a voltmeter; determine necessary action.9. Measure current flow in electrical/electronic circuits and components using an P-1ammeter; determine necessary action.10. Check continuity and measure resistance in electrical/electronic circuits and P-1components with an ohmmeter; determine necessary action.ATech Supports ASE/NATEF Engine Control Systems Operation - 200212. Locate shorts, grounds, opens, and resistance problems in electrical/ electronic P-1circuits; determine necessary action.13. Measure and diagnose the cause(s) of excessive key-off battery drainP-1(parasitic draw); determine necessary action.15. Inspect and test switches, connectors, relays, solid state devices, and wires P-1of electrical/electronic circuits; perform necessary action.VI. ELECTRICAL/ELECTRONIC SYSTEMSC. Starting System Diagnosis and Repair1. Perform starter current draw tests; determine necessary action. P-1VI. ELECTRICAL/ELECTRONIC SYSTEMSE. Lighting System Diagnosis and Repair1. Diagnose the cause of brighter than normal, intermittent, dim or no light P-1operation; determine necessary action.3. Inspect and diagnose incorrect turn signal or hazard light operation; perform P-2necessary action.VI. ELECTRICAL/ELECTRONIC SYSTEMSG. Horn and Wiper/Washer Diagnosis and Repair1. Diagnose incorrect horn operation; perform necessary action. P-2VI. ELECTRICAL/ELECTRONIC SYSTEMSH. Accessories Diagnosis and Repair1. Diagnose incorrect operation of motor-driven accessory circuits; determine P-2 necessary action.ATech Supports ASE/NATEF Engine Control Systems Operation - 2002ENGINE CONTROL SYSTEMS OPERATIONModel 3620Software Registration Form ...................................................... PrefaceSoftware Comment Form .......................................................... PrefaceNATEF Performance Objectives ................................................ PrefaceIntroduction .......................................................................... 1System Requirements .............................................................. 2Installation .......................................................................... 3Running the Program ............................................................. 4Program Activity List ............................................................. 5Help ................................................................................... 6Quiz and Exam Question Reference ............................................7Trainer Response Adjustment ................................................... 27NATEF Record Keeping Sheet............................................... AppendixTechnical Support ............................................................. AppendixService and Warranty .......................................................... AppendixINTRODUCTIONStandard:With the passage of stricter fuel consumption and exhaust gas emission standards, domestic and import car manufacturers have been introducing a greater number of injection systems. Along with computer controlled fuel systems, fuel injection gives the combination of greater fuel economy, performance, driveability and reduced emissions desired by the consumer and the EPA. Engine Control Systems Operation introduces the student to how various components in a typical modern computer-controlled fuel injection system affect the operation of the entire system. Engine Control Systems Operations assumes that the user or student already possesses basic knowledge about automotive electrical concepts and measuring devices (DMM, Oscilloscope), and has previously taken the Engine Control Fundamentals course (3610).The Engine Control Systems Operation program consists of 15 activities. Over 60 animation sequences are used in the Instruction section. Quizzes consisting of five randomly selected questions are given after the student has learned a few concepts from the instructional animations. A Final Exam consisting of 20 randomly selected questions is given at the end of the program to serve as a tool to measure student understanding. Answers, time, etc. are recorded on the student's diskette. Later, using the Instructor Management Program, the instructor can load this diskette and display student progress on the instructor's PC. Periodic Diagnostic Activities give the student a "hands on feel" for measuring the car's components and enforcing the electrical concepts covered in the instructional animations. In order for the student to use the program, an Engine Performance Troubleshooting Trainer(3601) must be connected to a serial COM port on the computer and plugged into a 120VAC outlet. The student must also have a student disk with his/her I.D. number and password on it. This disk will have to be prepared by the instructor through the Instructor Management Program (IMP). The instructor's program will initialize the student disk and record an I.D. number and a password. The student must use these to operate the program on one of the training computers. This disk will then receive the student's performance record from the training computer as the student proceeds through the program. For the instructor to get the student record from the student disk into the instructor's computer, the student disk must be placed in a floppy drive on the instructor's computer and the Instructor Management Program (IMP) must be executed. Through menu selections the data from the student disk can be transferred and displayed. The disk can then be returned to the student for future use.Prior to student use: The instructor should connect the Engine Performance Troubleshooting Trainer (3601) and install (optional) the Engine Control Systems Operation program on each computer that will be used for training. The instructor should install the Instructor Management Program (IMP) on his/her personal computer (see the IMP Operation Manual included). Once installed, the instructor should make a class list and a student disk for each student. It is recommended that the instructor start up the program on each computer and run through a portion of it to make sure there are no computer conflicts.Prior to student use: Using the Instructor Management Program (IMP), student records can be stored and viewed in a central location on a network accessible by student computers and instructor computer. This eliminates the need for a student disk.SYSTEM REQUIREMENTSThe program requires, at a minimum, the following system configurations: 1. Pentium, 100 MHz or better, Personal Computer2. 16 MB of memory (RAM) 3. Windows 95, 98, 2000, NT or XP Operating System (Windows 3.1 and ME are not supported.)4. 10 MB of free disk space on the hard disk (C-drive) to run from CD-ROM drive, 295MB (155MB without HELP) of free disk space on hard disk for installed version 5. Super VGA video card with 512K video memory, recommend 1 MB video memory (must be capable of displaying 640 x 480 pixel screen resolution with 256 colors)6. Floppy drive, 3.5" or 5.25" 7. 8X or better CD-ROM drive8. Mouse 9. Available Serial Port (Com1, 2, 3, or 4) INSTALLATIONThe program will run from the CD-ROM and does not need to be installed to the hard disk (C-drive) of the computer. It is recommended, if possible, to install the program to the computer's hard disk. This will help speed up the operation of the program, because accessing the CD-ROM is generally slower than accessing the hard disk and it will allow the animations to be loaded into memory faster. The installation requires 295 MB of free hard disk space. Installation without the Help files requires 155 MB of free hard disk space. The Setup program also gives the option to just create an icon to run the program from the CD-ROM. 1. Place the program CD-ROM into the CD-ROM drive. Program should autorun, if not proceed to step 2.2. Left 'click' on the "Start" button3. Left 'click' on "Run..." from the Start Menu4. Type D:\SETUP (assuming "D:" is the CD_ROM drive letter)5. Follow the on screen instructions.RUNNING THE PROGRAMThe program will run from the CD-ROM and does not need to be installed to the hard disk (C-drive) of the computer, but it is recommended to install the program to the computer's hard disk. To run from the CD-ROM, 10MB of free disk space is needed on the computer's hard disk. The Setup program (see Installation) can be used to create an icon to run the program from the CD-ROM. For Windows 95, 98, 2000, NT or XP:1. Make sure the 3600 Cable is connected to the 3601 trainer and a serial COM port on the computer, the trainer is plugged into an AC outlet and system power is ON2. Place the program CD-ROM into the CD-ROM drive3. Insert the Student Disk into the floppy drive4. If program did not autorun after step 2, left 'click' on the "Start" button5. Left 'click' on "Run..." from the Start Menu6. Type D:\AT3620\AT3620 (assuming "D:" is the CD_ROM drive letter)If the program is installed, you can start the program by doing the following:1. Left 'click' on start2. Go to programs3. Go to atech 4. Click on AT3620PROGRAM ACTIVITY LISTActivity 01: CombustionQuiz 1: Covers Combustion (Act 1)Activity 02: TPS and Intake Air Diagnostic Activity: TPS and Intake AirActivity 03: MAF and Intake AirDiagnostic Activity: MAF and Intake AirActivity 04: Fuel Injector Pulse Width (FIPW)Diagnostic Activity: FIPW and RPMQuiz 2: Covers intake system (Act 2,3, & 4)Activity 05: Oxygen Sensor & Closed LoopQuiz 3: Covers O2 and Closed Loop (Act 5)Activity 06: Crank Sensor & Spark TimingDiagnostic Activity: Crank SignalActivity 07: Spark Advance & Knock SensorActivity 08: Cam Sensor and Injector FiringDiagnostic Activity: Cam SignalQuiz 4: Covers Spark Timing and Injector Firing (Act 6,7, & 8)Activity 09: IAT and FIPWDiagnostic Activity: IAT and FIPWActivity 10: ECT, Cooling Fan, and IACActivity 11: Transmission: VSS,TCC,& Shift Solenoids Diagnostic Activity: Solenoid SwitchingQuiz 5: Covers activities 9 through 11Activity 12: EGR SystemActivity 13: EVAP SystemActivity 14: SAIR SystemActivity 15: ReviewExamHELPTo learn the basic operation of the program, run through the help menu. This contains animations and video which describe how to use the basic functions of the program. The program will enter the help menu the first time the student enters the program. It is recommended the student go through the entire help menu before continuing on with the program. The Help Menu can be accessed while running the program, or can be run outside the program as a separate program. To access the Help Menu while running the program, press the "Alt" key and the "H" key together. To run the Help Menu by itself:1. Place the program CD-ROM into the CD-ROM drive2. Left 'click' on the "Start" button3. Left 'click' on "Run..." from the Start Menu4. Type D:\AT3620\HELP\HELPQUIZ AND EXAM QUESTION REFERENCEThe following list of questions for the quizzes and exam are a reference for the instructor. When checking a student's records with the Instructor Management Program (IMP.exe), printing the raw data from the "DETAIL STUDENT RECORD SCREEN" shows the student's responses to the quiz questions (refer to IMP Operation Manual). The record displays the course number, the quiz number which is referenced by activity number, the question number, the student's answer, the correct answer, whether the student answered Right or Wrong, and the date and time the question was answered. This will help the instructor to find a particular topic where a student may be having trouble.The 3620 Troubleshooting results are displayed in this manner:ModelAct. NoCode: #, typeStu: #, typeR/WDateTime36202 ##: 2 1 2 1R 12/27/9816:3336203 ##: 5 4 4 4W 12/28/9808:15Model: This is the course (program) numberAct. No: Circuit Number 1=Fuel Pump, 2=CTS, 3=Fuel Injector, 4=IAT, 5=TPSCode: Not used by 3600 series#: This is the component number for the location of the faulttype: This is the type of fault 1=open2=high resistance3=short to ground4=short to voltage5=component shortedStu: Student's results#: Component number student chose for location of faulttype: Type of fault student choseR/W: R=Correct answer, W=Incorrect AnswerDate: Date recordedTime: Time recordedThe 3620 Exam/Quiz results are displayed in this manner:ModelAct. NoQ. Num.Stu. Ans.Good AnsR/WDateTime362064 8 2W12/17/9820:193620142 4 4R12/17/9821:3336201738 2 2R12/17/9822:41362017T73 24 2W12/17/9822:553620T2FI2 24 2W12/17/982315Model: This is the course (program) numberAct. No: This is the Activity Number, Q.Num.: Number of the question that was givenStu.Ans: The student's answer (choice)Good Ans: The correct answer to the questionR/W: R=Correct answer, W=Incorrect AnswerDate: Date recordedTime: Time recordedIf Q. Num. = T#, this means it's the result of the Troubleshooting Part of Exam (3620). T# is the troubleshooting question number. Stu. Ans. and Good Ans. will have 2 answers, the first number is the component location of the fault and the second number is the type of fault. If Q. Num. = FI, then the fault was inserted by the instructor. If Act. No. = T#, T stands for troubleshooting and # is the circuit number (1=Fuel Pump, 2=CTS, 3=Fuel Injector, 4=IAT, 5=TPS).Quiz Questions: Quiz Questions are 5 randomly selected questions, from the particular quiz's database of questions, covering the material learned since the previous quiz.Exam Questions: (Activity 15)Exam Questions are 20 randomly selected questions from all the questions in the quizzes plus a few covering the last 3 activities (Total of 99 Questions). The exam question number is referenced after the quiz question number.Example: "Question #: 14 (Exam # 52)".Answer Code: (code in student's records that is the answer to question)00 = None selected 16 = Choice 501 = Choice 1 17 = Choices 1 and 502 = Choice 2 18 = Choices 2 and 503 = Choices 1 and 2 19 = Choices 1, 2 and 504 = Choice 3 20 = Choices 3 and 505 = Choices 1 and 3 21 = Choices 1, 3 and 506 = Choices 2 and 3 22 = Choices 2, 3 and 507 = Choices 1, 2 and 3 23 = Choices 1, 2, 3 and 508 = Choice 4 24 = Choices 4 and 509 = Choices 1 and 4 25 = Choices 1, 4 and 510 = Choices 2 and 4 26 = Choices 2, 4 and 511 = Choices 1, 2 and 3 27 = Choices 1, 2, 3 and 512 = Choices 3 and 4 28 = Choices 3, 4 and 513 = Choices 1, 3 and 4 29 = Choices 1, 3, 4 and 514 = Choices 2, 3 and 4 30 = Choices 2, 3, 4 and 515 = Choices 1, 2, 3 and 4 31 = Choices 1, 2, 3, 4 and 5Quiz 1: (Activity 1 - Covers Combustion)Question #: 01: (Exam # 01)Question: ________ is a chemical reaction between Oxygen and a substance such as fuel that gives off heat and light.# of choices: Select ONE (1) answer:Choice 1: HorsepowerChoice 2: TorqueChoice 3: CombustionChoice 4: Engine LoadQuestion #: 02: (Exam # 02)Question: What three things are required for combustion to occur?# of choices: Select THREE (3) answers:Choice 1: CompressionChoice 2: FuelChoice 3: OxygenChoice 4: Water VaporsChoice 5: Heat SourceQuestion #: 03: (Exam # 03)Question: Which three are products of combustion?# of choices: Select THREE (3) answers:Choice 1: Water Vapors (H2O)Choice 2: Oxygen (O2)Choice 3: Nitrous Oxide (NO)Choice 4: Hydro-Carbons (HC)Choice 5: Carbon Dioxide (CO2)Question #: 04: (Exam # 04)Question: Oxygen and Fuel do not react by themselves, what is needed?# of choices: Select ONE (1) answer:Choice 1: Heat SourceChoice 2: MatchChoice 3: Cigarette LighterQuestion #: 05: (Exam # 05)Question: Combustion in the automobile is a chemical reaction between?# of choices: Select TWO (2) answers:Choice 1: Oxygen (O2)Choice 2: Water VaporsChoice 3: Carbon Monoxide (CO)Choice 4: Hydro-Carbons (HC)Question #: 06: (Exam # 06)Question: Fuel (Gasoline) is made up of _________________________.# of choices: Select ONE (1) answer:Choice 1: Hydro-ToxinesChoice 2: Hydro-CarbonChoice 3: High OctaneQuestion #: 07: (Exam # 07)Question: In an automobile, what starts the combustion process?# of choices: Select ONE (1) answer:Choice 1: Air/Fuel mixtureChoice 2: Engine KnockChoice 3: Spark PlugChoice 4: PingingQuestion #: 08: (Exam # 08)Question: Combustion in the automobile is not a complete process, which 2 items are left unburned?# of choices: Select TWO (2) answers:Choice 1: Carbon Dioxide (CO2)Choice 2: Hydro-Carbons (HC)Choice 3: Oxygen (O2)Choice 4: Water Vapors (H2O)Quiz 2: (Activity 4 - Covers TPS, MAF, and FIPW)Question #: 01: (Exam # 09)Question: Decreasing the throttle, ________ the voltage signal from the TPS to the PCM.# of choices: Select ONE (1) answer:Choice 1: decreasesChoice 2: increasesChoice 3: has no effect onQuestion #: 02: (Exam # 10)Question: Increasing the throttle, ________ the voltage signal from the TPS to the PCM.# of choices: Select ONE (1) answer:Choice 1: decreasesChoice 2: increasesChoice 3: has no effect onQuestion #: 03: (Exam # 11)Question: A large amount of air flow in the intake manifold produces ________ voltage on the MAF sensor.# of choices: Select ONE (1) answer:Choice 1: low (below 1 Volt)Choice 2: high (above 2 Volts)Choice 3: no (zero)Question #: 04: (Exam # 12)Question: A small amount of air flow in the intake manifold produces ________ voltage on the MAF sensor.# of choices: Select ONE (1) answer:Choice 1: low (below 1 Volt)Choice 2: high (above 2 Volts)Choice 3: no (zero)Question #: 05: (Exam # 13)Question: Increasing the throttle, ________ air flow in the intake and produces a __________________________ voltage ?# of choices: Select ONE (1) answer:Choice 1: decreases; low Choice 2: decreases; high Choice 3: increases; low Choice 4: increases; high Question #: 06: (Exam # 14)Question: When the PCM places a low (0 Volts) on the injector control line, the injector is _____________________.# of choices: Select ONE (1) answer:Choice 1: OPENChoice 2: CLOSEDChoice 3: BrokenQuestion #: 07: (Exam # 15)Question: When the PCM places a high (12 Volts) on the injector control line, the injector is ________.# of choices: Select ONE (1) answer:Choice 1: OPENChoice 2: CLOSEDChoice 3: BrokenQuestion #: 08: (Exam # 16)Question: When the PCM places a low (0 Volts) on the injector control line, the injector is ________.# of choices: Select ONE (1) answer:Choice 1: Dispersing Fuel into the Intake ManifoldChoice 2: Not dispersing any fuelChoice 3: BrokenQuestion #: 09: (Exam # 17)Question: When the PCM places a high (12 Volts) on the injector control line, the injector is ________.# of choices: Select ONE (1) answer:Choice 1: Dispersing Fuel into the Intake ManifoldChoice 2: Not dispersing any fuelChoice 3: BrokenQuestion #: 10: (Exam # 18)Question: What is Injector Pulse Width?# of choices: Select ONE (1) answer:Choice 1: The distance the injector is openChoice 2: The time the injector is closedChoice 3: The time the injector is openChoice 4: The time between injector pulsesQuestion #: 11: (Exam # 19)Question: The fuel injector pulse width (FIPW) determines ________. # of choices: Select ONE (1) answer:Choice 1: which injector is being firedChoice 2: how much fuel is dispersed into intake manifoldChoice 3: the distance the injector is openedQuestion #: 12: (Exam # 20)Question: Increasing the throttle, ________ the FIPW.# of choices: Select ONE (1) answer:Choice 1: increasesChoice 2: decreasesChoice 3: does not effectQuestion #: 13: (Exam # 21)Question: Decreasing the throttle, ________ the FIPW.# of choices: Select ONE (1) answer:Choice 1: increasesChoice 2: decreasesChoice 3: does not effectQuestion #: 14: (Exam # 22)Question: When engine operating conditions change, how does the PCM determine the FIPW ?# of choices: Select ONE (1) answer:Choice 1: it calculates the value from the inputsChoice 2: it gets it from a table of predetermined valuesChoice 3: it guessesChoice 4: the PCM does not determine the FIPWQuestion #: 15: (Exam # 23)Question: Decreasing the throttle, ________ the time between injector firing (pulses).# of choices: Select ONE (1) answer:Choice 1: increasesChoice 2: decreasesChoice 3: does not effectQuestion #: 16: (Exam # 24)Question: Increasing the throttle, ________ the time between injector firing (pulses).# of choices: Select ONE (1) answer:Choice 1: increasesChoice 2: decreasesChoice 3: does not effectQuestion #: 17: (Exam # 25)Question: A decrease in engine load conditions without a change in engine RPM (no throttle change), ________ .# of choices: Select ONE (1) answer:Choice 1: increases time between injector pulses (firing)Choice 2: decreases time between injector pulses (firing)Choice 3: increases time the injector is open (12 volts)Choice 4: decreases time the injector is closed (0 volts)Choice 5: does not effect the FIPWQuestion #: 18: (Exam # 26)Question: A increase in engine load conditions without a change in engine RPM (no throttle change), ________ .# of choices: Select ONE (1) answer:Choice 1: increases time between injector pulses (firingChoice 2: decreases time between injector pulses (firing)Choice 3: decreases time the injector is open (12 volts)Choice 4: increases time the injector is closed (0 volts)Choice 5: does not effect the FIPWQuiz 3: (Activity 5 - Covers Oxygen Sensor and Closed Loop)Question #: 01: (Exam # 27)Question: At what voltage is the Oxygen Sensor biased at?# of choices: Select ONE (1) answer:Choice 1: 45 voltsChoice 2: 450 voltsChoice 3: 450 millivoltsChoice 4: .45 millivoltsChoice 5: 0 voltsQuestion #: 02: (Exam # 28)Question: The oxygen sensor measures ________.# of choices: Select ONE (1) answer:Choice 1: O2 in the outside airChoice 2: CO2, H2O, NOx, and O2Choice 3: extra O2 and unburned HCChoice 4: only O2 in the exhaustQuestion #: 03: (Exam # 29)Question: What product in the exhaust indicates the efficiency of the combustion process ?# of choices: Select ONE (1) answer:Choice 1: H20 (water)Choice 2: O2 (oxygen)Choice 3: CO (carbon monoxide)Choice 4: NO (nitrous oxide)Choice 5: HC (fuel)Question #: 04: (Exam # 30)Question: If the Oxygen Sensor measures 320 millivolts, that would mean there is a ________concentration of O2 in the exhaust because of a _________ air/fuel mixture.# of choices: Select ONE (1) answer:Choice 1: low; richChoice 2: low; leanChoice 3: high; richChoice 4: high; leanQuestion #: 05: (Exam # 31)Question: If the Oxygen Sensor measures 760 millivolts, that would mean there is a ________concentration of O2 in the exhaust because of a _________ air/fuel mixture.# of choices: Select ONE (1) answer:Choice 1: low; richChoice 2: low; leanChoice 3: high; richChoice 4: high; leanQuestion #: 06: (Exam # 32)Question: What does it mean when the system operates in open loop?# of choices: Select ONE (1) answer:Choice 1: the system has no feedbackChoice 2: there is a break in the wire creating a loopChoice 3: the system knows when to fix problemsQuestion #: 07: (Exam # 33)Question: What is the voltage signal called that the O2 sensor sends to the PCM to observe system operation ?# of choices: Select ONE (1) answer:Choice 1: ComebackChoice 2: FeedbackChoice 3: ReturnChoice 4: LoopbackQuestion #: 08: (Exam # 34)Question: A system that receives and uses feedback on how it is functioning tomaintain proper operation is called ?# of choices: Select ONE (1) answer:Choice 1: a closed loop systemChoice 2: a feedback systemChoice 3: a return and respond systemQuestion #: 09: (Exam # 35)Question: When is a car functioning as a closed loop system?# of choices: Select ONE (1) answer:Choice 1: all the timeChoice 2: when you start the engine till you put it in gearChoice 3: from 0 mph to 45 mphChoice 4: only in first and second gearChoice 5: once the O2 sensor is heated up to it's operating tempQuestion #: 10: (Exam # 36)Question: The _________ acts as a correction device for the predetermined FIPW values.# of choices: Select ONE (1) answer:Choice 1: Catalytic ConverterChoice 2: Fuel InjectorChoice 3: Oxygen SensorChoice 4: FIPWQuestion #: 11: (Exam # 37)Question: The _____________________ was developed to help reduce emissions.# of choices: Select ONE (1) answer:Choice 1: Catalytic ConverterChoice 2: CarburetorChoice 3: Feedback ConverterQuestion #: 12: (Exam # 38)Question: _____________________________ in the oxygen content of the exhaust increases the catalytic converter efficiency.# of choices: Select ONE (1) answer:Choice 1: A constant stochiometric value (450mV)Choice 2: A swing (from rich to lean and from lean to rich)Choice 3: A constant lean outputChoice 4: A constant rich outputQuiz 4: (Activity 8 - Covers Crank, Spark Timing, Knock, Cam, and Injector Firing)Question #: 01: (Exam # 39)Question: What is unique about the crankshaft reluctor wheel?# of choices: Select ONE (1) answer:Choice 1: it has a raised notch on one sideChoice 2: it has 4 holes in itChoice 3: it has a missing toothChoice 4: it spins in the same direction as the crankshaftQuestion #: 02: (Exam # 40)Question: What is the position called where the piston shaft is vertical and the piston head is as far up in the cylinder as possible ?# of choices: Select ONE (1) answer:Choice 1: After Top Dead Center (ATDC)Choice 2: Top Dead Center (TDC)Choice 3: Total Distance of Cylinder (TDC)Choice 4: Before Total Distance of Cylinder (BTDC)Question #: 03: (Exam # 41)Question: What lines up with the crankshaft sensor when the piston is at TDC?# of choices: Select ONE (1) answer:Choice 1: the missing tooth on the crankshaft reluctor wheelChoice 2: the crankshaft drive gearChoice 3: the raised notch on the crankshaft drive gearChoice 4: the camshaft reluctor wheelQuestion #: 04: (Exam # 42)Question: The crankshaft sensor generates small A/C voltage pulses as the teeth on the crankshaft reluctor wheel pass, what happens when the missing tooth passes the sensor ?# of choices: Select ONE (1) answer:Choice 1: it makes a "pinging" soundChoice 2: it generates a larger A/C voltage pulseChoice 3: no voltage is generatedQuestion #: 05: (Exam # 43)Question: The larger A/C pulse generated by the crank sensor when the missing tooth on the crank reluctor wheel passes is called ________.# of choices: Select ONE (1) answer:Choice 1: spark signalChoice 2: crank impulse signalChoice 3: BLINK signalChoice 4: SYNC signalQuestion #: 06: (Exam # 44)Question: The range of crank rotation from 180 degrees to 360 degrees is known as ________.# of choices: Select ONE (1) answer:Choice 1: After Top Dead Center (ATDC)Choice 2: Below Top Dead Center (BTDC)Choice 3: Before Top Dead Center (BTDC)Choice 4: Around Top Dead Center (ATDC)Question #: 07: (Exam # 45)Question: The range of crank rotation from 0 degrees to 180 degrees is known as ____________________________________.# of choices: Select ONE (1) answer:Choice 1: After Top Dead Center (ATDC)Choice 2: Below Top Dead Center (BTDC)Choice 3: Before Top Dead Center (BTDC)Choice 4: Around Top Dead Center (ATDC)Question #: 08: (Exam # 46)Question: If the crank sensor measures 340(, how many degrees is the piston from top dead center ?# of choices: Select ONE (1) answer:Choice 1: 20( BTDCChoice 2: 20( ATDCChoice 3: it's at TDCQuestion #: 09: (Exam # 47)Question: What does the PCM use to determine Engine Speed (RPM)?# of choices: Select ONE (1) answer:Choice 1: Cam SensorChoice 2: Crank SensorChoice 3: Knock SensorChoice 4: Throttle PositionChoice 5: Vehicle Speed SensorQuestion #: 10: (Exam # 48)Question: Besides determining Engine Speed, what else does the PCM use the crank sensor for ?# of choices: Select ONE (1) answer:Choice 1: determining engine knockChoice 2: calculating vehicle speedChoice 3: determining throttle positionChoice 4: synchronizing when to fire the spark plugsQuestion #: 11: (Exam # 49)Question: Which three are considerations for when to fire the spark plug?# of choices: Select THREE (3) answers:Choice 1: Position of the ThrottleChoice 2: Time for fuel mixture to burnChoice 3: Reaching max pressure while piston is 10 ( ATDCChoice 4: Intake Air TemperatureChoice 5: Engine Speed (RPM)Question #: 12: (Exam # 50)Question: To compensate for burn time, what does the PCM do to achieve max pressure at 10( ATDC ?# of choices: Select ONE (1) answer:Choice 1: reduces the FIPWChoice 2: decrease engine speedChoice 3: fires the spark before the piston is at TDCChoice 4: fires the spark after the piston is at TDCQuestion #: 13: (Exam # 51)Question: ______________________ is the amount of degrees the spark plug must be fired before the piston reaches TDC ?# of choices: Select ONE (1) answer:Choice 1: BTDCChoice 2: ATDCChoice 3: Spark AdvanceChoice 4: Spark RetardChoice 5: PingingQuestion #: 14: (Exam # 52)Question: When an engine is running faster, at higher RPMs, __________________.# of choices: Select ONE (1) answer:Choice 1: more Spark Advance is neededChoice 2: Spark Advance is reducedChoice 3: the spark plug is fired when the piston is at TDCChoice 4: the spark plug is fired ATDCQuestion #: 15: (Exam # 53)Question: Which factor would NOT contribute to causing Engine Knock?# of choices: Select ONE (1) answer:Choice 1: inconsistency in fuel mixturesChoice 2: allowing the car to idle for too long a timeChoice 3: running at high engine speed [high RPMs]Choice 4: using low octane fuelsQuestion #: 16: (Exam # 54)Question: When the fuel mixture burns too quickly for the spark advance, the max pressure occurs while the piston is moving upward in the cylinder causing __________________________________.# of choices: Select ONE (1) answer:Choice 1: Spark AdvanceChoice 2: MisfireChoice 3: Spark RetardChoice 4: Engine KnockQuestion #: 17: (Exam # 55)Question: The noise Engine Knock makes is called?# of choices: Select ONE (1) answer:Choice 1: HummingChoice 2: KnockingChoice 3: PingingChoice 4: BouncingChoice 5: PeckingQuestion #: 18: (Exam # 56)Question: What does the Knock Sensor's signal represent a measure of?# of choices: Select ONE (1) answer:Choice 1: VibrationChoice 2: BounceChoice 3: NoiseChoice 4: SpeedQuestion #: 19: (Exam # 57)Question: When the PCM detects a(n) _____________ in knock sensor amplitude (voltage), it _______________ the spark advance to correct the knock ?# of choices: Select ONE (1) answer:Choice 1: decrease; increasesChoice 2: increase; decreasesChoice 3: decrease; decreasesChoice 4: increase; increasesQuestion #: 20: (Exam # 58)Question: How many times does the crankshaft reluctor wheel rotate during a 4 stroke cycle?# of choices: Select ONE (1) answer:Choice 1: 1Choice 2: 2Choice 3: 3Choice 4: 4Question #: 21: (Exam # 59)Question: What is unique about the camshaft drive gear?# of choices: Select ONE (1) answer:Choice 1: it has a missing toothChoice 2: it has no holes in itChoice 3: it spins in the same direction as the camshaftChoice 4: it really drivesChoice 5: it has a raised notch on one sideQuestion #: 22: (Exam # 60)Question: How many times does the camshaft drive gear rotate during a 4 stroke cycle ?# of choices: Select ONE (1) answer:Choice 1: 1Choice 2: 2Choice 3: 3Choice 4: 4Question #: 23: (Exam # 61)Question: What lines up with the camshaft sensor when the piston is at TDC?# of choices: Select ONE (1) answer:Choice 1: the camshaft reluctor wheelChoice 2: the crankshaft drive gearChoice 3: the raised notch on the camshaft drive gearChoice 4: the missing tooth on the crankshaft reluctor wheelQuestion #: 24: (Exam # 62)Question: What happens when the raised notch on the camshaft drive gear passes the camshaft sensor ?# of choices: Select ONE (1) answer:Choice 1: it makes a "pinging" soundChoice 2: it generates a single A/C pulseChoice 3: no voltage is generatedQuestion #: 25: (Exam # 63)Question: How does the PCM determine the proper injector to fire?# of choices: Select ONE (1) answer:Choice 1: when the crank sensor generates its larger pulseChoice 2: when the piston reaches TDCChoice 3: when the throttle is increasedChoice 4: when the camshaft sensor generates the single A/C pulseQuestion #: 26: (Exam # 64)Question: After the PCM fires injector 1 on a 4 cylinder engine, when does it open the next injector ?# of choices: Select ONE (1) answer:Choice 1: after a 180( rotation of the crank reluctor wheelChoice 2: after a 180( rotation of the cam drive gearChoice 3: after a 360( rotation of the crank reluctor wheelChoice 4: after a 360( rotation of the cam drive gearQuestion #: 27: (Exam # 65)Question: After the PCM syncs the Spark timing with spark plug 4 on a 4 cylinder engine, when does it fire the next spark plug ?# of choices: Select ONE (1) answer:Choice 1: after a 180( rotation of the crank reluctor wheelChoice 2: after a 180( rotation of the cam drive gearChoice 3: after a 360( rotation of the crank reluctor wheelChoice 4: after a 360( rotation of the cam drive gearQuiz 5: (Activity 11 - Covers IAT, ECT, and Transmission: VSS, TCC and Shifts)Question #: 01: (Exam # 66)Question: Air becomes _____________________ when it is cold.# of choices: Select ONE (1) answer:Choice 1: more denseChoice 2: less denseChoice 3: a solidChoice 4: a liquidQuestion #: 02: (Exam # 67)Question: Air becomes ______________________ when it is hot.# of choices: Select ONE (1) answer:Choice 1: more denseChoice 2: less denseChoice 3: a solidChoice 4: a liquidQuestion #: 03: (Exam # 68)Question: What does IAT stand for?# of choices: Select ONE (1) answer:Choice 1: Ignition Adaptive TimingChoice 2: Ignition Advance TimingChoice 3: Intake Air TemperatureChoice 4: Intake Air TransferQuestion #: 04: (Exam # 69)Question: When the intake air is cold, the IAT's resistance _____________ and its voltage _____________.# of choices: Select ONE (1) answer:Choice 1: increases; increasesChoice 2: decreases; increasesChoice 3: increases; decreasesChoice 4: decreases; decreasesQuestion #: 05: (Exam # 70)Question: When the intake air is hot, the IAT's resistance ______________ and its voltage ________________.# of choices: Select ONE (1) answer:Choice 1: increases; increasesChoice 2: decreases; increasesChoice 3: increases; decreasesChoice 4: decreases; decreasesQuestion #: 06: (Exam # 71)Question: When the intake air becomes very cold, the air/fuel mixture becomes_______________and the FIPW must be _______________.# of choices: Select ONE (1) answer:Choice 1: lean; increasedChoice 2: lean; decreasedChoice 3: rich; increasedChoice 4: rich; decreasedQuestion #: 07: (Exam # 72)Question: When the intake air becomes very hot, the air/fuel mixture becomes _______________ and the FIPW must be _______________.# of choices: Select ONE (1) answer:Choice 1: lean; increasedChoice 2: lean; decreasedChoice 3: rich; increasedChoice 4: rich; decreasedQuestion #: 08: (Exam # 73)Question: When the engine heat increases, the Coolant Temperature _____________ and the CTS voltage _______________.# of choices: Select ONE (1) answer:Choice 1: increases; increasesChoice 2: decreases; increasesChoice 3: increases; decreasesChoice 4: decreases; decreasesQuestion #: 09: (Exam # 74)Question: When the engine heat decreases, the Coolant Temperature ____________ And the CTS voltage ________________.# of choices: Select ONE (1) answer:Choice 1: increases; increasesChoice 2: decreases; increasesChoice 3: increases; decreasesChoice 4: decreases; decreasesQuestion #: 10: (Exam # 75)Question: The PCM uses the CTS signal to determine if the engine is heating up and needs to be cooled. If the CTS voltage is low, the PCM ______________.Choice 1: opens the TPS to allow more air into the engineChoice 2: turns on the cooling fanChoice 3: turns on the air conditionerChoice 4: does nothingQuestion #: 11: (Exam # 76)Question: If the CTS signal goes High, the PCM _______________________.# of choices: Select ONE (1) answer:Choice 1: turns off the air conditionerChoice 2: closes the TPS to decrease air entering the engineChoice 3: turns off the cooling fanChoice 4: does nothingQuestion #: 12: (Exam # 77)Question: When the car is started with the engine cold (COLD START), the PCM operates the car in ___________ and ___________ the O2 feedback.# of choices: Select ONE (1) answer:Choice 1: Closed Loop; monitorsChoice 2: Open Loop; ignoresChoice 3: Closed Loop; ignoresChoice 4: Open Loop; monitorsQuestion #: 13: (Exam # 78)Question: After a COLD START and the engine has warmed up, the PCM operates the car in ___________ and ___________ the O2 feedback.# of choices: Select ONE (1) answer:Choice 1: Closed Loop; monitorsChoice 2: Open Loop; ignoresChoice 3: Closed Loop; ignoresChoice 4: Open Loop; monitorsQuestion #: 14: (Exam # 79)Question: During a COLD START, to warm up the engine faster the PCM increases engine RPM by _____________________.# of choices: Select ONE (1) answer:Choice 1: opening the IACChoice 2: opening the throttleChoice 3: decreasing the FIPWChoice 4: operating in Closed LoopQuestion #: 15: (Exam # 80)Question: After a COLD START, when the CTS voltage decreases to normal operating conditions, the PCM __________________________.# of choices: Select ONE (1) answer:Choice 1: operates in Open LoopChoice 2: increases the FIPWChoice 3: closes the throttleChoice 4: closes the IACQuestion #: 16: (Exam # 81)Question: The Vehicle Speed Sensor (VSS) is a ________, because it has a magnet which when rotated produces a voltage across its pickup coil.# of choices: Select ONE (1) answer:Choice 1: Permanent Voltage GeneratorChoice 2: Magnetic Voltage GeneratorChoice 3: Permanent Magnet GeneratorChoice 4: Magnetic Voltage ProducerQuestion #: 17: (Exam # 82)Question: The VSS is located ________________, and connected to a toothed rotor located ___________________.# of choices: Select ONE (1) answer:Choice 1: in rear of transmission; on final drive assemblyChoice 2: at front of transmission; on torque converter clutchChoice 3: in rear of transmission; on torque converter clutchChoice 4: at front of transmission; on final drive assemblyQuestion #: 18: (Exam # 83)Question: When the vehicle moves forward, the rotor rotates and the VSS produces a variable voltage signal which is proportional to ___________________.# of choices: Select ONE (1) answer:Choice 1: engine speedChoice 2: engine temperatureChoice 3: vehicle temperatureChoice 4: vehicle speedQuestion #: 19: (Exam # 84)Question: When the VSS says the car is at high speeds, what does the PCM turn off because it is no longer needed ?# of choices: Select ONE (1) answer:Choice 1: air conditionerChoice 2: cooling fanChoice 3: heaterChoice 4: defrostQuestion #: 20: (Exam # 85)Question: To change gears, the PCM redirects fluid flow to engage certain _________ by using ____________.# of choices: Select ONE (1) answer:Choice 1: clutches; TCC solenoidChoice 2: gears; Shift SolenoidsChoice 3: clutches; Shift SolenoidsChoice 4: gears; TCC solenoidQuestion #: 21: (Exam # 86)Question: Which of the following transmission settings is incorrect?# of choices: Select ONE (1) answer:Choice 1: 1st Gear, SSA & SSB ON, 1st clutch appliedChoice 2: 2nd Gear, SSA OFF & SSB ON, 1st & 2nd clutches appliedChoice 3: 3rd Gear, SSA & SSB OFF, 2nd & 3rd clutches appliedChoice 4: 4th Gear, SSA ON & SSB OFF, 2nd, 3rd & 4th clutches appliedChoice 5: Park, SSA & SSB OFF, 1st clutch appliedQuestion #: 22: (Exam # 87)Question: Which operating conditions does the PCM use to determine shift patterns?# of choices: Select THREE (3) answers:Choice 1: Engine speed (RPM)Choice 2: TPS positionChoice 3: IAC positionChoice 4: Vehicle speedChoice 5: O2 feedbackQuestion #: 23: (Exam # 88)Question: The PCM ________ the TCC solenoid to ________ the Torque Converter Clutch. (Select two that fit.)# of choices: Select TWO (2) answers:Choice 1: energizes; engage (apply)Choice 2: de-energizes; engage (apply)Choice 3: energizes; disengage (release)Choice 4: de-energizes; disengage (release)Question #: 24: (Exam # 89)Question: Which operating conditions does the PCM use to determine when to release and apply the Torque Converter Clutch ?# of choices: Select THREE (3) answers:Choice 1: engine speed (RPM)Choice 2: TPS positionChoice 3: IAC positionChoice 4: vehicle speedChoice 5: O2 feedbackQuestion #: 25: (Exam # 90)Question: Even if the engine is running steady at 55 MPH, what condition would prevent the PCM from engaging the TCC ?# of choices: Select ONE (1) answer:Choice 1: engine RPM above 2000Choice 2: engine is too coldChoice 3: a spark advance of 10 degreesChoice 4: FIPW above 4 millisecondsOnly in Exam: (Activity 15 - Covers EGR, EVAP, and SAIR)Question #: 01: (Exam # 91)Question: The EGR system was added to the automobile to ___________________.# of choices: Select ONE (1) answer:Choice 1: reduce amount of NOx by lowering combustion tempsChoice 2: reduce amount of evaporative emissions from fuel vaporsChoice 3: reduce amount of unburned fuel (HC) in the exhaustQuestion #: 02: (Exam # 92)Question: EGR stands for?# of choices: Select ONE (1) answer:Choice 1: Emission Gas RecirculationChoice 2: Exhaust Gas RecirculationChoice 3: Environmental Gas RecirculationChoice 4: Exhaust Gas ReciprocatorQuestion #: 03: (Exam # 93)Question: ________________ combustion temperatures produce high concentrations of __________________________.# of choices: Select ONE (1) answer:Choice 1: Low; NOxChoice 2: Low; H20Choice 3: High; NOxChoice 4: High; H2OQuestion #: 04: (Exam # 94)Question: The EVAP system was added to the automobile to _________________.# of choices: Select ONE (1) answer:Choice 1: reduce amount of NOx by lowering combustion tempsChoice 2: reduce amount of evaporative emissions from fuel vaporsChoice 3: reduce amount of unburned fuel (HC) in the exhaustQuestion #: 05: (Exam # 95)Question: The EVAP canister is filled with ____________, which stores fuel vapors.# of choices: Select ONE (1) answer:Choice 1: charcoal rocksChoice 2: charcoal granulesChoice 3: lava rocksChoice 4: rock granulesQuestion #: 06: (Exam # 96)Question: EVAP system consists of all but one of the following, which one?# of choices: Select ONE (1) answer:Choice 1: canisterChoice 2: solenoidChoice 3: relayChoice 4: pressure relief valveQuestion #: 07: (Exam # 97)Question: The SAIR system was added to the automobile to __________________.# of choices: Select ONE (1) answer:Choice 1: reduce amount of NOx by lowering combustion tempsChoice 2: reduce amount of evaporative emissions from fuel vaporsChoice 3: reduce amount of unburned fuel (HC) in the exhaustQuestion #: 08: (Exam # 98)Question: SAIR stands for?# of choices: Select ONE (1) answer:Choice 1: Standard Air Inverse ReductionChoice 2: Secondary Air Injection ReductionChoice 3: Secondary Air Inverse ReactionChoice 4: Secondary Air Injection ReactionChoice 5: Standard Air Injection ReactionQuestion #: 09: (Exam # 99)Question: SAIR system consists of all but one of the following, which one?# of choices: Select ONE (1) answer:Choice 1: canisterChoice 2: pumpChoice 3: relayChoice 4: solenoidChoice 5: switching valveTRAINER RESPONSE ADJUSTMENTTechnical Adjustment for poor response from trainer during diagnostic activities:Because not all computers have the same processor speed or amount of memory (RAM),we have included a way to adjust the trainer's response speed.Two possibilities:A. Symptom: PC continues to beep many times after changing the trainer's throttle. Cause: Trainer response speed too fast.Steps to make adjustment:1. Quit the program.2. Turn off the trainer.3. Turn the trainer back on.4. Start the program.5. Go to the diagnostic activity with the poor response.6. Go through commands until the program starts to respond to actions on the trainer.7. Very slowly increase or decrease the throttle.8. If the PC continues to beep many times after you have stopped increasing the throttle, then the trainer's response speed must be decreased.9. Press the "" key once (don't use Shift).10. Repeat steps 7 through 9 until you are satisfied with the trainer's throttle position update rate. 11. Quit the program.The trainer's new response speed will be saved when you quit the program. If you notice that the response from the trainer has become poor again, it could be because the trainer was turned off and then back on while in the program. To check if this is the problem, quit the program, turn off the trainer, turn the trainer back on, and then restart the program. If this does not correct the response, it is possible the student accidentally hit the "" keys while in the diagnostic activities. It is advisable to have the students turn the trainer off and then back on every time before they enter the program.Model 3620Engine Control Systems OperationNATEF TASKSRecord Keeping SheetStudent: Instructor: At this point in the program, ask your instructor to review your ability to perform the following NATEF tasks and record your progress.VI. ELECTRICAL/ELECTRONIC SYSTEMS Date Grade A. General Electrical System Diagnosis1. Identify and interpret electrical/electronic system concern; determine _______ _______necessary action.4. Diagnose electrical/electronic integrity for series, parallel and series-parallel _______ _______circuits using principles of electricity (Ohm's Law).5. Use wiring diagrams during diagnosis of electrical circuit problems._______ _______6. Demonstrate the proper use of a digital multimeter (DMM) during diagnosis _______ _______of electrical circuit problems.7. Check electrical circuits with a test light; determine necessary action._______ _______8. Measure source voltage and perform voltage drop tests in electrical/electronic _______ _______circuits using a voltmeter; determine necessary action.9. Measure current flow in electrical/electronic circuits and components using _______ _______an ammeter; determine necessary action.10. Check continuity and measure resistance in electrical/electronic circuits and _______ _______components with an ohmmeter; determine necessary action.ATech Supports ASE/NATEFEngine Control Systems Operation - 200212. Locate shorts, grounds, opens, and resistance problems in electrical/electronic _______ _______circuits; determine necessary action.13. Measure and diagnose the cause(s) of excessive key-off battery drain_______ _______(parasitic draw); determine necessary action.15. Inspect and test switches, connectors, relays, solid state devices, and wires _______ _______of electrical/electronic circuits; perform necessary action.VI. ELECTRICAL/ELECTRONIC SYSTEMS C. Starting System Diagnosis and Repair1. Perform starter current draw tests; determine necessary action. _______ _______VI. ELECTRICAL/ELECTRONIC SYSTEMS E. Lighting System Diagnosis and Repair1. Diagnose the cause of brighter than normal, intermittent, dim or no light _______ _______operation; determine necessary action.3. Inspect and diagnose incorrect turn signal or hazard light operation; perform _______ _______necessary action.VI. ELECTRICAL/ELECTRONIC SYSTEMS G. Horn and Wiper/Washer Diagnosis and Repair1. Diagnose incorrect horn operation; perform necessary action. _______ _______VI. ELECTRICAL/ELECTRONIC SYSTEMS H. Accessories Diagnosis and Repair1. Diagnose incorrect operation of motor-driven accessory circuits; determine _______ _______ necessary action.ATech Supports ASE/NATEFEngine Control Systems Operation - 2002TECHNICAL SUPPORTAll inquiries are to be directed to Software Support to the address/numbers below. You may fill out this page and fax to (859) 485-7299. This same form is located on our Website "www.atechtraining.com". If contacting us by phone, please have the following information ready: Product Name: ______________________________________Model Number: ______________________________________Software Serial Number: ________________________________Software Version Number: ________________________________Problem Description: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Contact Person: _________________________________________________________Company or School Name: _________________________________________________Company or School Address: Street: _________________________________________ City: __________________ State: ____ Zip: __________ Country: ____________________Phone Number: (_____) _____-______ Fax Number: (_____) _____-______Email Address: ______________________________________________________Purchased From: _____________________________________________________ ATech Training, Inc.12290 Chandler Drive ( P.O. Box 297Phone: (859) 485-7229 ( Fax: (859) 485-7299Email: service@atechtraining.com ( Website: www.atechtraining.comSERVICE AND LIMITED WARRANTYATech believes you will be pleased with the performance of its products. ATech trainers have been designed with the greatest concern for student use and training. In the unlikely event you run into difficulties with the trainer, ATech offers the following limited warranty and repair services:1. Limited WarrantyATech warrants that its product will be free from defects in material and workmanship for a period of one year from the date of shipment from the factory (the "Warranty Period"). If the trainer appears to be faulty during the Warranty Period, ATech will repair the problem pursuant to Sections 2 and 5 below. All ATech shipments are made FOB Walton, Kentucky. If you receive a product that has been damaged in shipment, contact your carrier and process a claim.2. Service Under WarrantyIn the event you require technical assistance during the Warranty Period, you may call ATech at (859) 485-7229. Initial efforts will be made by a service technician to solve any difficulties via telephone. If, during the Warranty Period, the trainer needs to be shipped back to ATech for repair, you may contact ATech for a Return Authorization (RA). The shipping charges to ATech shall be paid by you. ATech will repair the trainer at no cost to you, and pay for shipping it back to you via the best transportation. ATech makes no warranties against shipping damage due to inadequate packaging on your part.3. Service Out of WarrantyIf your trainer needs service after the Warranty Period has expired, you may contact ATech for a Return Authorization (RA). You will be responsible for all shipping costs for the trainer repair, both to and from ATech. A written quotation for repair costs will be sent to you once the trainer has been received and inspected by ATech. If you desire ATech to complete the repair, a purchase order number will be required.4. Technical AssistanceATech will provide you with a reasonable amount of technical assistance on any problem you may encounter, at no charge to you. Please write, call or fax:ATech Training, Inc.12290 Chandler Drive ( P.O. Box 297Walton, KY 41094 USAPhone: (859) 485-7229 ( Fax: (859) 485-7299Email: service@atechtraining.com5. Limitation of LiabilityATech's liabilities for damages of any sort including but not limited to direct, indirect or consequential damages shall be limited to the correction of the defect, or replacement of the purchase price, whichever is less. Any damage to electrical components and/or other trainer parts due to moisture, abuse, or negligence, are not covered by the warranty. ATech limits the warranty of liability to that which the original manufacturer provides.1