35044059-PPT-Organizational-Structure.ppt

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    ORGANISATIONS

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    Definition of Organization

    Organizations are social arrangements

    for achieving controlled performancein pursuit of collective goals.

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    Organizational Dilemma

    Organizationaldilemma concernsthe question of how

    to reconcile thepotentialinconsistencybetween individualneeds and

    aspirations on theone hand, and thecollective purposeof the organization

    on the other.

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    Nature of Organising

    O Identification and classification of

    activities

    O Grouping activities

    O Assignment of each group

    O Provision for coordination in the

    organization structure

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    Elements Of Organisation

    o Line & staff

    o Functional authority

    o Hierarchyo Span of control

    o Organisational chart

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    Line

    Line employees are workers who aredirectly responsible for manufacturinggoods or providing a service.

    Referred to as chain of command.Aline structure deals with a companyscore task.

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    Functional Authority

    A functional relationship exists where astaff department has the authority toinsist that the line managerimplement its instructions concerninga particular issue.

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    Hierarchy

    Hierarchyrefers to thenumber oflevels ofauthority tobe found in

    anorganization.

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    A Sample Organization Chart

    Chief

    Accountant

    Budget

    Analyst

    Vice President

    Finance

    Plant

    Superintendent

    Maintenance

    Superintendent

    Vice President

    Manufacturing

    Training

    Specialist

    Benefits

    Administrator

    Director

    Human Resources

    CEO

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    Organisational Chart

    Organisational chart is a pictorialrecord that shows the formal relationsthat the company intends should

    prevail with it. The chart shows the main

    departments & senior positions withinthe organisation.

    It is the usual way to examine thestructure of an organisation.

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    Structure - Purpose

    An organization structure is designed toclarify:

    O who is to do what tasks

    O who is responsible for what results

    O remove obstacles to performance causedby confusion and uncertainty of assignment

    O furnish decision making and communicationnetworks that reflect and supportorganization objectives

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    Organisational Structure

    Structure is a means forattaining the objectives and

    goals of an organizationPeter Drucker (1974)

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    Organisational Design

    In designing the organization, the leadershould focus on optimizing the responsetime to changes in the external

    environment.(Stata, 1989)

    Competitiveness does not lie in downsizing

    it lies in design (Dodds,1993)

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    Organisational Design-Change

    For managers, the dynamics ofknowledge impose one clearimperative: every organization has tobuild the management of change intoits very structure.(Drucker,1992)

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    Organisational Design:Structural perspective

    Peoples attitudes are shaped as much bythe org in which they work as by their pre-

    existing personality variables. Stresses the logical and rational elements

    of org and de-emphasises peoplespreferences and feelings.

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    Organisational Design:Behavioural perspective

    Internal (individual) factors are maindeterminants of human behaviour in orgrather than external (structural) ones.

    Behavioural scientists have found thatthere is an important relationship betweena units or individuals assigned activitiesand the unit memberspattern of thought

    and behaviour.

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    Types Of Organisations

    Functional Organisation

    Divisional Organisation

    Matrix Organisation

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    Functional Organisation

    Job specialisation in the horizontaldimension is an inherent part ofevery organisation, indeed everyhuman activity. Mintzberg, 1979

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    Functional Org Structure

    Chief Executive

    Officer or President

    Manager

    Production

    Manager

    Engineering

    Manager

    Marketing

    Manager

    R&D

    Manager

    Personnel

    Manager

    Accounting

    Lower-level managers, specialists, and operating personnel

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    Functional Organisation(Merits)

    Logical reflection of functions

    Maintains power-prestige of functions

    Occupational specialization Simplifies training & enables

    professional development

    Tight control

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    Functional Organisation(Demerits)

    Over specialisation-narrow viewpoints

    Reduces coordination betweenfunctions

    De-emphasis of overall objectives

    Slow adaptation to environmentalchanges

    Conflicts over which products havepriority

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    Divisional Organisation

    This type of structure occurs whenthe organisation is arranged aroundthe main products or services.

    Specialisation by location divides theorganisation geographically usuallyaccording to location of customers.

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    Divisional Org Structure

    Chief Executive

    Officer or President

    Corporate Staff

    Division A

    General Manager

    Division B

    General Manager

    Division C

    General Manager

    Manager

    Production

    Manager

    Engineering

    Manager

    Marketing

    Manager

    R&D

    Manager

    Personnel

    Manager

    Accounting

    Organized

    similarly to

    Division 1

    Organized

    similarly to

    Division 1

    Lower-level managers, specialists, and operating personnel

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    Divisional Organisation(Merits)

    Focused on product line & customer needs

    Growth & diversity of products

    Improves coordination & response to

    changes in demand pattern

    Responsibility of profits at divisional level

    Training ground for general managers

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    Divisional Organisation(Demerits)

    Requires more persons with generalmanagement capabilities

    Maintenance of central economicalservices difficult

    Lesser control by top management

    May develop a product focus atexpense of wider company interests

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    Matrix Organisation

    Combination of functional andproduct structures. It attempts tocapture the advantages of each of

    these approaches.

    On one axis is a range of products orprojects, with a manager responsible

    for each. On the other are the variousfunctional groups.

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    Matrix Org Structure

    Chief Executive

    Officer or President

    Corporate

    Staff

    Manager

    Administration

    and Human

    Resources

    Manager

    Projects

    Manager

    Manufacturing

    Manager

    Engineering

    Manager

    Marketing

    Manager Public

    Relations

    Project A

    Project B

    Project C

    Project D

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    Matrix Organisation(Demerits)

    Conflict in organizational authority

    Problem of defining the extent ofProject Managers authority.

    Functional groups may tend toneglect their normal duties.

    Results in a complex structure anddifficult to manage

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    Choice of structure

    (1) Which provides the most efficient utilization ofmachinery and equipment?

    (2) Which provides the best hope of obtaining the

    required control and coordination?(3) Which approach permits the maximum use of

    special technical knowledge?

    Analysts usually fail to recognize the complex set oftrade-offs involved in these decisions.

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    Decentralisation

    Decentralisation implies more thandelegation: it reflects a philosophy oforganization and management. It requiresa careful selection of which decisions topush down into the organization structureand which to hold near the top

    It is the tendency to disperse decision-making authority in an organization

    structure. Tends to create a climate formore rapid growth and development ofpersonnel.

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    Centralisation

    Centralisation and decentralisation aretendencies.

    Centralisation is the degree to which

    authority is retained by higher-levelmanagers in an organization rather thanbeing delegated.

    If a limited amount of authority is

    delegated, the organization is usuallycharacterized as being centralized.