35044059-PPT-Organizational-Structure.ppt
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Transcript of 35044059-PPT-Organizational-Structure.ppt
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ORGANISATIONS
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Definition of Organization
Organizations are social arrangements
for achieving controlled performancein pursuit of collective goals.
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Organizational Dilemma
Organizationaldilemma concernsthe question of how
to reconcile thepotentialinconsistencybetween individualneeds and
aspirations on theone hand, and thecollective purposeof the organization
on the other.
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Nature of Organising
O Identification and classification of
activities
O Grouping activities
O Assignment of each group
O Provision for coordination in the
organization structure
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Elements Of Organisation
o Line & staff
o Functional authority
o Hierarchyo Span of control
o Organisational chart
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Line
Line employees are workers who aredirectly responsible for manufacturinggoods or providing a service.
Referred to as chain of command.Aline structure deals with a companyscore task.
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Functional Authority
A functional relationship exists where astaff department has the authority toinsist that the line managerimplement its instructions concerninga particular issue.
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Hierarchy
Hierarchyrefers to thenumber oflevels ofauthority tobe found in
anorganization.
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A Sample Organization Chart
Chief
Accountant
Budget
Analyst
Vice President
Finance
Plant
Superintendent
Maintenance
Superintendent
Vice President
Manufacturing
Training
Specialist
Benefits
Administrator
Director
Human Resources
CEO
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Organisational Chart
Organisational chart is a pictorialrecord that shows the formal relationsthat the company intends should
prevail with it. The chart shows the main
departments & senior positions withinthe organisation.
It is the usual way to examine thestructure of an organisation.
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Structure - Purpose
An organization structure is designed toclarify:
O who is to do what tasks
O who is responsible for what results
O remove obstacles to performance causedby confusion and uncertainty of assignment
O furnish decision making and communicationnetworks that reflect and supportorganization objectives
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Organisational Structure
Structure is a means forattaining the objectives and
goals of an organizationPeter Drucker (1974)
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Organisational Design
In designing the organization, the leadershould focus on optimizing the responsetime to changes in the external
environment.(Stata, 1989)
Competitiveness does not lie in downsizing
it lies in design (Dodds,1993)
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Organisational Design-Change
For managers, the dynamics ofknowledge impose one clearimperative: every organization has tobuild the management of change intoits very structure.(Drucker,1992)
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Organisational Design:Structural perspective
Peoples attitudes are shaped as much bythe org in which they work as by their pre-
existing personality variables. Stresses the logical and rational elements
of org and de-emphasises peoplespreferences and feelings.
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Organisational Design:Behavioural perspective
Internal (individual) factors are maindeterminants of human behaviour in orgrather than external (structural) ones.
Behavioural scientists have found thatthere is an important relationship betweena units or individuals assigned activitiesand the unit memberspattern of thought
and behaviour.
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Types Of Organisations
Functional Organisation
Divisional Organisation
Matrix Organisation
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Functional Organisation
Job specialisation in the horizontaldimension is an inherent part ofevery organisation, indeed everyhuman activity. Mintzberg, 1979
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Functional Org Structure
Chief Executive
Officer or President
Manager
Production
Manager
Engineering
Manager
Marketing
Manager
R&D
Manager
Personnel
Manager
Accounting
Lower-level managers, specialists, and operating personnel
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Functional Organisation(Merits)
Logical reflection of functions
Maintains power-prestige of functions
Occupational specialization Simplifies training & enables
professional development
Tight control
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Functional Organisation(Demerits)
Over specialisation-narrow viewpoints
Reduces coordination betweenfunctions
De-emphasis of overall objectives
Slow adaptation to environmentalchanges
Conflicts over which products havepriority
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Divisional Organisation
This type of structure occurs whenthe organisation is arranged aroundthe main products or services.
Specialisation by location divides theorganisation geographically usuallyaccording to location of customers.
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Divisional Org Structure
Chief Executive
Officer or President
Corporate Staff
Division A
General Manager
Division B
General Manager
Division C
General Manager
Manager
Production
Manager
Engineering
Manager
Marketing
Manager
R&D
Manager
Personnel
Manager
Accounting
Organized
similarly to
Division 1
Organized
similarly to
Division 1
Lower-level managers, specialists, and operating personnel
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Divisional Organisation(Merits)
Focused on product line & customer needs
Growth & diversity of products
Improves coordination & response to
changes in demand pattern
Responsibility of profits at divisional level
Training ground for general managers
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Divisional Organisation(Demerits)
Requires more persons with generalmanagement capabilities
Maintenance of central economicalservices difficult
Lesser control by top management
May develop a product focus atexpense of wider company interests
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Matrix Organisation
Combination of functional andproduct structures. It attempts tocapture the advantages of each of
these approaches.
On one axis is a range of products orprojects, with a manager responsible
for each. On the other are the variousfunctional groups.
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Matrix Org Structure
Chief Executive
Officer or President
Corporate
Staff
Manager
Administration
and Human
Resources
Manager
Projects
Manager
Manufacturing
Manager
Engineering
Manager
Marketing
Manager Public
Relations
Project A
Project B
Project C
Project D
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Matrix Organisation(Demerits)
Conflict in organizational authority
Problem of defining the extent ofProject Managers authority.
Functional groups may tend toneglect their normal duties.
Results in a complex structure anddifficult to manage
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Choice of structure
(1) Which provides the most efficient utilization ofmachinery and equipment?
(2) Which provides the best hope of obtaining the
required control and coordination?(3) Which approach permits the maximum use of
special technical knowledge?
Analysts usually fail to recognize the complex set oftrade-offs involved in these decisions.
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Decentralisation
Decentralisation implies more thandelegation: it reflects a philosophy oforganization and management. It requiresa careful selection of which decisions topush down into the organization structureand which to hold near the top
It is the tendency to disperse decision-making authority in an organization
structure. Tends to create a climate formore rapid growth and development ofpersonnel.
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Centralisation
Centralisation and decentralisation aretendencies.
Centralisation is the degree to which
authority is retained by higher-levelmanagers in an organization rather thanbeing delegated.
If a limited amount of authority is
delegated, the organization is usuallycharacterized as being centralized.