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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | The Care and Keeping of Volunteers The Lifeblood of Your Congregation 3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org |

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Volunteers Lend time, talent and treasure to make a difference Can enable social ministries in your faith community and outreach to the community Look different today than they have in the past Require time and attention to succeed

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | About 64.5 million people volunteer at least once a yearusually at church. Why volunteers? Make your congregation a place where the Spirit is alive Allows people to bring their faith to life and create Christian community Offer unique skills and expertise to the congregation Provide firsthand knowledge of the community for growth and outreach

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Waste Not, Want Not If you are having trouble finding volunteers, if may be a sign that you are: Wasting Time: Time is precious for volunteers, use it wisely Wasting Talent: Using volunteers as any bodies Wasting Money: People will not support bad stewardship

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | 10 Ways to Foster Christian Service 1.Help people discover their unique calling 2.Guide them to find a ministry, even to create one 3.Provide adequate training, develop a manual or written materials 4.Offer new skills training and encourage change 5.Create relationships based on covenant and encourage both sides 6.Promote volunteering as a way to encounter Christ in community 7.Help volunteers understand the meaning of their work and the connection of faith and life 8.Show volunteers that one persons help can really make a difference 9.Thank them often and recognize them publically 10.Dont expect them to do it forever. The Seven Cs Conceive Convey Create Climate Connect Convoke Celebrate Change Thanks to Fr. Bill Bausch

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | 1. Conceive What are you trying to accomplish through your volunteer program and how does it match your concept of church? Imagine a maypolethe church is the pole and the congregation are dancing around with the ribbons. Where are you putting your energyin propping up the pole or coordinating the dance ribbons? Your primary goal is to help your members find their own calling in the world and enable them to do it.

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Implications Spend time getting to know people...both those in your congregation and those outside it Spiritual inventories, spiritual maps, discernment style decision making Encouraging people to answer their calling in the world not necessarily in the church with an openness to all ministries, not just traditional ones, and without a hierarchy of holiness

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | 2. Convey Begin by listeningwhat are the needs in the community? What are the hallmarks of vital congregations? How do the needs match the talent and passions in your community?

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Hallmark of Vital Congregations Highly vital congregations are spirit-filled, forward leaning communities of believers that grow over time, welcome all people, make disciples of Jesus Christ through the power of the Holy Spirit, and serve like Christ through justice and mercy ministries. Bishop Schol

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | 3. Create Climate Freedom : to experiment, to know where things are, to gather, to use the building Trust : to buy what they need, use the car, have a mailboxes Responsibility : Wounded Healers, ministering to each other

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Three Important Roles Volunteer coordinator Counselor Spiritual Director The staff are servants: they do not make policies, plans or programs. They do not create a need for parishioners to serve.

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | 4. Connect The problem with calling for volunteers is that you always get the same people. * Extend personal invitations * Bring people together who wouldnt know each other * Connect people with their passions

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | 5. Convoke Dont just think of gathering at worship or fellowship. Open your doors to all kinds of gatherings: AA, AlAnon, Seniors, Mothers What groups are looking for space in your community?

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | 6. Celebrate Find ways to extend ritual into daily lives and celebrate daily life in your rituals. Breaking bread continues at home Visiting the sick, get a blessing Other moments of rites of passagefirst day of school, new drivers, going off to college Anniversary of all sacraments

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | 7. Change Reasons we resist change: Dont want to lose something we value Misunderstand the implications Believe it doesnt make sense for us Dont want to learn new skills and behaviors Remember that Compassion is the entry point to change.

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | About 40 percent of volunteers became involved after being asked, most often by someone in the organization. What Motivates Volunteers? Young people are attracted to social justice projects and issues Parents dont have much time but will do what benefits their children Older adults feel a personal responsibility to give back People of faith want to grow in unity with God and others Many want to learn new skills Socialization and social networking Intrinsic reward Because they were asked

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Nearly 25% of volunteers are older than 65 and average 90 hours a yearthe most of any age group. Other Personalities Achievers The goal-oriented doer who completes tasks Affiliators The chatty team player who makes fun Influencers The big picture thinker who envisions the goal All types are needed use them wisely!

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | More Volunteer Personalities Most people give 50 hours a year. Women tend to volunteer more than men. Overcommitted Doesnt know how to say no Busy, Busy, Busy Needs a lot of work to stay interested Name Dropper Likes verbal and written recognition Organizer Keeps things in focus and on schedule Creative Brings lots and lots of ideas on ways to improve

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | More people volunteering but giving less time Tend to seek one-time (episodic) opportunities Heightened interest in: Pathway volunteerism Stipended voluntarism ( Americorp, VISTA, ReSERVE) Corporate volunteerism For youth service hours How has it changed?

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | There are five stages of involvement from once and done to fully immersed leadership. Episodic Volunteers Take on short term positions defined in hours or days. Have clearly defined start and end times prior to commitment. Have clearly defined role boundaries and duties. Seek positions with a product or other sort of outcome so that success is defined - this will include project or event based work. Avoid positions that may lead to emotional entanglement or long term commitment.

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Volunteers increasingly are using volunteering as a pathway to employment or further skill development. Pathway Volunteers are looking for: An opportunity to learn new skills but need to define how those skills will make them more marketable Mentoring from managers and co- workers. Respect Pathway Volunteers The more education someone has, the more likely they are to volunteer.

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Most volunteers have one place they like to volunteeronly 20% of volunteers have more than one organization. Corporate Volunteers Corporations sometimes allow workers paid time to volunteer--usually one day a year. This can lead to a longer commitment, new parishioners, or donations of money.

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Matching the three Ts Orientation and training Ongoing training and support, ministry nights Commissioning then regular thank yous & appreciation No asking volunteers to do the work of paid staff! Good volunteer management

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Treat volunteers like donors Volunteers are almost twice as likely to donate to charity where they volunteer. Every volunteer is a donor - large or small. Ask for feedback, as stakeholders. Include them in discussions and allow them to take leadership. Ask when it is needed.

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Join us for Ambassador Training Bristol Glen March 29, 2014 The Shores April 5, 2014 Collingswood Manor April 12, 2014

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Excellence in Senior Living A faith-based environment Motivated by our desire to serve & help all residents remain as self- sufficient as possible Comprehensive physical, social & spiritual support Aging in Place Residents can remain in their homes safely, independently and comfortably regardless of age, income or ability level The Fellowship Fund Promise No resident will be asked to leave for financial reasons $2.5 million distributed in 2012 for charitable care benefitting Homes residents 125 residents out of nearly 1400 across all ten communities benefitted Full Service Independent Living Residential Living Assisted Living Assisted Living + Offerings Memory Support Respite Care Short-Term Rehabilitation Skilled Nursing Hospice & Palliative Care United Methodist Homes

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3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation.org | Volunteer! For Gods sake, just do it! 3311 State Route 33 Neptune, NJ 07753 723-922-9800 www.umhfoundation. org |