3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 1/12

Course Instructor

Larry Bourgerie

Senior Lecturer Department of Work & Organizations University of Minnesota, Twin Cities Carlson School of Management Email: bourg007@umn.edu (mailto:bourg007@umn.edu) Phone: 612-385-8399 (http://tel:612-626-8839) Office: 4-243 Carlson School Office Hours: By appointment and 3:00-4:00 prior to class via zoom

Larry Bourgerie is an educator and HR professional with over twenty-five years experience in humanresources and twenty years teaching at the University level. He has held positions as an HR Consultant,SVP/Director of HR at TruStone Financial, HR Director at TCF Bank, OD Coordinator at HealthPartners,Inc. and The Pillsbury Company. He consults in leadership, organizational and employee development,with a client list including Park Nicollet, Medica, University of St. Thomas, State of Minnesota, City ofMinneapolis and Hennepin County. He earned his B.A. in Business and his Master of Arts in IndustrialRelations from the University of Minnesota Carlson School of Management. He has SHRM-SCP andSPHR certifications from the Society for Human Resource Management (SHRM), is active in state andnational chapters of SHRM, and is a past president of Twin Cities Human Resource Association. Heteaches HR Management, Organizational Behavior, Performance Management, IndividualEffectiveness and Executive Education Seminars in M&A and Culture and Talent Management.

Teaching Assistant

Olivia Anderson

Email: and06248@umn.edu (mailto:and06248@umn.ed)

Technical Director

Abigail Schwartz

Sec 060, Fall 2020 (Term A), 2 credits

HRIR5442

Employee Performance Management: Strategies,Systems, and Skills

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 2/12

Email: schw2293@umn.edu (mailto:schw2293@umn.edu)

Course Description, Goals, & Objectives

Course Description

This course focuses on theories, strategies, practices, and ongoing issues in the management ofemployee performance, developing employee potential, supporting professional growth and careerdevelopment in organizations. It provides an overview and analysis of human resource practices andsystems dealing with performance management, talent management, training and development,coaching and compensation. We will also explore current topics in the field of performancemanagement and talent management.

Teaching Philosophy

I see my role as an instructor is to design a course that provides you with the best course contentavailable, to facilitate a learning environment that stimulates your thinking around the subject, toencourage you to think critically about the challenges of business and leadership today, and to integrateyour learning.

Course Objectives

Upon completion of this class, students will:

Understand the components of an effective Performance Management system in an organizationand the importance of aligning with other HR systemsUnderstand the role of Talent Management as a key component of the Performance ManagementProcessUnderstand what Performance Management is, and its positive impact on organizationsIdentify the difference between Performance Appraisal and Performance ManagementAnalyze the different types of Performance Management systems and identifyadvantages/disadvantages of eachUnderstand how a Performance Management system is interdependent with recruiting, on-boarding,compensation, and employee developmentUnderstand the components of and differences between performance feedback and performancecoaching, and how to apply each of themHave working knowledge of the methods used to coach/train supervisors to effectively execute aPerformance Management systemUnderstand how a Performance Management system plays into overall employee engagement andmoraleExplore the role of culture & civility as a foundation of performance managementBe able to apply strategies to develop a positive culture to support Performance ManagementSystems

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 3/12

Explore what research says about the ROI of formal/informal Performance Management systemsApply skills in analyzing, evaluating, and improving performance

Course Delivery Methodology

A combination of lecture, large and small group discussions, case studies, exercises, video materials willbe used to maximize learning for all participants. In addition, videos of content are available on Canvaseach week. These are good for review or if you miss class.

Course Meeting Information

Remote Classroom

The class will meet every week from 5:45 to 9:05 via zoom. The format will be synchronistic, thelectures will also be available for reviewing on canvas each week. There may be videos you need toview prior to class.

Wed 05:45PM-09:05PM (Zoom room will open @ 5:30, stop by & chat)

PLEASE NOTE: Tennessen Warning Notice Pursuant to MN Department of Administration’s DataPractices

To make this class more accessible to all enrolled students, we intend to record all class lectures anddiscussions. Since your audio/video may be part of those recordings we are informing you. Along withthe instructor and teaching assistants, these recordings will be shared with only the students enrolled inthe class during this semester, in accordance with FERPA regulations.

Additional Meetings:

You will need work with peers on some a case study. The time and place/method of meeting will bedetermined by you and your team

Final Exam

There will be no formal final exam. Instead you will complete case study and a 1 page reflection paper.

Course Materials

Required Course Materials

Text

Aguinis, H. (2019). Performance Management. 4th edition, Prentice Hall: Upper Saddle,NJ.8/24/2016

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 4/12

Course Packet Articles and Case Studies (CP)

HRB Case Study; Performance Management at Vitality Health Enterprises, Inc.; John B. Bingham (http://cb.hbsp.harvard.edu/cb/web/search_results.seam?conversationId=2769035&N=4294957274) ,

Michael Beer (http://cb.hbsp.harvard.edu/cb/web/search_results.seam?conversationId=2769035&N=4294963143)Case Study; Margaret Jefferson: Performance Issue at a Performing Arts Company (A), IveyDifferentiation of Talent; Rethinking Performance Management, HRB, Dick GrotePerformance Management That Drives Results, Harvard Management Update, Loren Grey

Performance Management in the Gig Economy; HRB, Jon Younger & Norm SmallwoodReinventing Performance Management; HRB, Marcus Buckingham and Ashley Goodall

Please note: There are optional readings and optional videos in Canvas. A number of the videosare summaries of the lecture and are helpful if you miss class or want additional review ofmaterial.

Assignments & Grading

ASSIGNMENT POLICIES

All papers & projects should be turned in on the due date listed on Canvas.

All papers should be submitted via Canvas. All papers and projects should be 1.5 spaced in 11- 12-point font and in APA or MLA format are acceptable. The Case studies should be 5 pages maximum.

ASSIGNMENT DESCRIPTIONS

Self Assessment – A behavior anchored scale will be posted and discussed in class to give you moreclarity on expectations (rubric).

Active Engagement: Preparation and Participation - Throughout the term you will be asked to take a pollor write a brief summary of an activity and upload to Canvas.

Case Studies - There will be two cases (One group case & one individual case ) to help you applymaterial to real life situations. These can be found in the Course Packet. Details will be provided onCanvas and in class.

Canvas quizzes - Weekly quizzes on Canvas to give you ongoing feedback on your “performance”. Thequizzes include text readings and articles. These are timed and you have 30 minutes to complete. Someof the questions will require you to integrate your thinking, not just a simple question from readings. (These are due prior to class at 5:30.

Application and Reflection Questions - Will consist of essay questions available to you throughout thesemester. These questions will give you a chance to apply the concepts you are learning in class.

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 5/12

EVALUATION

In order to improve your leadership and management skills, you will evaluate yourself in addition to myassessment. Though being evaluated is somewhat uncomfortable for most of us, you may find it one ofthe most beneficial aspects of the course. It is the same process used in performance appraisalsystems.

GRADING IS AS FOLLOWS:

A/A-: Superior Performance – Total understanding of all materials with superior demonstrated ability tointegrate and apply knowledge

B+/B/B-: Good Performance – Excellent understanding of all materials with demonstrated ability to applyknowledge to most situations

C+/C/C-: Average Performance – Adequate understanding of most materials with demonstrated ability toapply knowledge to most situations

*Integration of work means citing references from readings, lectures and outside readings ratherthen offering a narrative regarding the question or topic.

Grading Breakdown

Engagement Self Assessment 5%

Active Engagement: Preparation and Participation 10%

Weekly Canvas Quizzes 10%

Case Study – Jefferson (Individual) 20%

Case Study – Vitality HealthCare (Team) 20%

Application Papers 10% each 30%

Reflection Question 5%

Due Dates and Late Work

Late work loses up to 10% that day and up to 10% each day afterword. 

Student Expectations

Each student is expected to:

Attend all class sessions. If a student has to miss a class for a valid reason, it is the responsibility ofthe student to cover the materials discussed. Email instructor to confirm absence. Check Canvas &email regularly for updates.

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 6/12

Submit assignments and tests on time

Make-up for Missed Attendance, Assignments, & Exams

Please review the university policy on make-up work (https://policy.umn.edu/education/makeupwork).

Carlson Course Grading Policy

Carlson School uses a grading policy based upon a class median aggregate GPA. Learn more about theCarlson Course Grading Policy (https://z.umn.edu/policy-carlson_graduate_grading) .

A: 93%+

A-: 90-92%

B+: 87-89%

B: 83-86%

B-: 80-82%

C+: 77-79%

C: 73-76%

Carlson & University Policies

Student Academic Misconduct and Scholastic Dishonesty

The Carlson School defines academic misconduct as any act by a student that misrepresents thestudent's own academic work or that compromises the academic work of another. Scholastic misconductincludes (but is not limited to) cheating on assignments or examinations, plagiarizing, i.e.,misrepresenting as one's own work any work done by another, submitting the same paper, orsubstantially similar papers, to meet the requirement of more than one course without the approval andconsent of the instructors concerned, or sabotaging another's work. Within this general definition,however, instructors determine what constitutes academic misconduct in the courses they teach.Students found guilty of academic misconduct face penalties ranging from lowering of the course gradeor awarding a grade of F or N for the entire course, to suspension from the University.

Review the Student Conduct Code (https://z.umn.edu/policy-carlson_student_conduct_code)and Student Conduct and Academic Integrity website(https://z.umn.edu/student_conduct_academic_integrity) .

If you are interested in learning more about how to cite sources and avoid plagiarism, U of M librariesoffers online tutorials and tools related to citations (https://z.umn.edu/research_citation_tools) . You

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 7/12

can also visit the Center for Writing (https://z.umn.edu/center_for_writing) for additional assistance.

Accommodations for Students with Disabilities

The University of Minnesota is committed to providing all students equal access to learningopportunities. The Disability Resource Center (DRC) is the campus office that works with students who havedisabilities to provide and/or arrange reasonable accommodations. Students registered with the DRC,who have a letter requesting accommodations, are encouraged to contact the instructor early in thesemester. Students who have, or think they may have, a disability (e.g. psychiatric, attention, learning,vision, hearing, physical, or systemic), are invited to contact the DRC for a confidential discussion at612-626-1333 (V/TTY) or at drc@umn.edu (mailto:drc@umn.edu) . Additional information is available onthe Disability Resource Center website (https://z.umn.edu/disability_resource_center) .

Title IX

Title IX (https://z.umn.edu/title_ix_process) prohibits sex discrimination, including sexual harassment,sexual assault, stalking, and relationship violence, in education.

Students with Mental Health and Stress Management

As a student you may experience a range of issues that can cause barriers to learning, such as strainedrelationships, increased anxiety, alcohol/drug problems, feeling down, difficulty concentrating and/or lackof motivation. These mental health concerns or stressful events may lead to diminished academicperformance or reduce a student's ability to participate in daily activities. University of Minnesotaservices are available to assist you with addressing these and other concerns you may be experiencing.Learn more about the broad range of confidential mental health services(https://z.umn.edu/mental_health_services) available on campus.

Student Writing Support

As a student, you may experience challenges in your writing. The University of Minnesota has a studentwriting support resource (https://z.umn.edu/student_writing_support) to help with your writing.

Additional University Policies

1. Grade definitions from the Administrative Policy: Grading and Transcripts: Twin Cities,Crookston, Morris, Rochester (https://z.umn.edu/policy-grading_definitions_transcripts) .

2. Scholastic Dishonesty (see Board of Regents Policy: Student Conduct Code(https://z.umn.edu/policy-student_conduct_code) and the Administrative Policy: Teaching andLearning: Instructor and Unit Responsibilities: Twin Cities, Morris, Rochester(https://z.umn.edu/policy-instructor_unit_responsibilities) ).

3. Administrative Policy: Makeup Work for Legitimate Absences: Twin Cities, Crookston, Morris,Rochester (https://z.umn.edu/policy-makeup_work)

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 8/12

Course Summary:Date Details Due

Wed Sep 9, 2020

HRIR 5442 Performance Mgmt.Office Hours(https://canvas.umn.edu/calendar?event_id=357392&include_contexts=course_198300)

3pm to 4pm

Quiz #1 (Syllabus)(https://canvas.umn.edu/courses/198300/assignments/1160348) due by 4:30pm

HRIR 5442 PerformanceManagement: Strategies, Systems,Skills (STARTS AT 5:45)(https://canvas.umn.edu/calendar?event_id=357598&include_contexts=course_198300)

5:30pm to 9pm

Quiz #2 Chapter 1, 2 andPerformance that Drives ResultsGary reading(https://canvas.umn.edu/courses/198300/assignments/1160351)

due by 5:30pm

Wed Sep 16, 2020 HRIR 5442 Performance Mgmt.Office Hours(https://canvas.umn.edu/calendar?event_id=357393&include_contexts=course_198300)

3pm to 4pm

HRIR 5442 PerformanceManagement: Strategies, Systems,Skills (STARTS AT 5:45)(https://canvas.umn.edu/calendar?event_id=357599&include_contexts=course_198300)

5:30pm to 9pm

4. Board of Regents Policy: Student Conduct Code (https://z.umn.edu/policy-student_conduct_code) ; Administrative Policy: Teaching and Learning: StudentResponsibilities (Twin Cities, Crookston, Morris, Rochester) (https://z.umn.edu/policy-student_responsibilities)

5. Board of Regents Policy: Sexual Harassment, Sexual Assault, Stalking and RelationshipViolence (https://z.umn.edu/policy-sexual_harassment_assault_stalking_relationship_violence)

6. Board of Regents Policy: Equity, Diversity, Equal Employment Opportunity, and AffirmativeAction (https://z.umn.edu/policy-equity_diversity_eo_aa)

7. Board of Regents Policy: Disability Services (https://z.umn.edu/policy-disability_services)8. Board of Regents Policy: Academic Freedom and Responsibility (https://z.umn.edu/policy-

academic_freedom_responsibility)

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 9/12

Date Details Due

Quiz #3 (Chapter 4)(https://canvas.umn.edu/courses/198300/assignments/1160349) due by 5:30pm

Wed Sep 23, 2020

HRIR 5442 Performance Mgmt.Office Hours(https://canvas.umn.edu/calendar?event_id=357394&include_contexts=course_198300)

3pm to 4pm

HRIR 5442 PerformanceManagement: Strategies, Systems,Skills (STARTS AT 5:45)(https://canvas.umn.edu/calendar?event_id=357600&include_contexts=course_198300)

5:30pm to 9pm

Quiz 4 (Chapter 5)(https://canvas.umn.edu/courses/198300/assignments/1160352) due by 5:30pm

Wed Sep 30, 2020

HRIR 5442 Performance Mgmt.Office Hours(https://canvas.umn.edu/calendar?event_id=357395&include_contexts=course_198300)

3pm to 4pm

HRIR 5442 PerformanceManagement: Strategies, Systems,Skills (STARTS AT 5:45)(https://canvas.umn.edu/calendar?event_id=357601&include_contexts=course_198300)

5:30pm to 9pm

Quiz #5 (Chap 6 & 7)(https://canvas.umn.edu/courses/198300/assignments/1160350) due by 5:30pm

Sun Oct 4, 2020 Engagement: Coach PollResults(https://canvas.umn.edu/courses/198300/assignments/1296867)

due by 11:59pm

Wed Oct 7, 2020 HRIR 5442 Performance Mgmt.Office Hours(https://canvas.umn.edu/calendar?event_id=357396&include_contexts=course_198300)

3pm to 4pm

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 10/12

Date Details Due

HRIR 5442 PerformanceManagement: Strategies, Systems,Skills (STARTS AT 5:45)(https://canvas.umn.edu/calendar?event_id=357603&include_contexts=course_198300)

5:30pm to 9pm

Quiz 6 (Chap 8 & 9)(https://canvas.umn.edu/courses/198300/assignments/1160353) due by 5:30pm

Fri Oct 9, 2020 Engagement: Guest SpeakerWeek 4 Chuck Edward(https://canvas.umn.edu/courses/198300/assignments/1296843)

due by 11:59pm

Wed Oct 14, 2020

HRIR 5442 Performance Mgmt.Office Hours(https://canvas.umn.edu/calendar?event_id=357397&include_contexts=course_198300)

3pm to 4pm

HRIR 5442 PerformanceManagement: Strategies, Systems,Skills (STARTS AT 5:45)(https://canvas.umn.edu/calendar?event_id=357604&include_contexts=course_198300)

5:30pm to 9pm

Fri Oct 16, 2020 Engagement: "All Star" AlumniPanel Week 5(https://canvas.umn.edu/courses/198300/assignments/1296844)

due by 11:59pm

Sun Oct 18, 2020 Team Case Study: VitalityHealthcare(https://canvas.umn.edu/courses/198300/assignments/1160356)

due by 11:59pm

Tue Oct 20, 2020 CASE TEAM ASSESSMENT -Multi Rater Feedback (Will be usedas part of Engagement Grade)(https://canvas.umn.edu/courses/198300/assignments/1160357)

due by 11:59pm

Wed Oct 21, 2020 HRIR 5442 Performance Mgmt.Office Hours(https://canvas.umn.edu/calendar?event_id=357398&include_contexts=course_198300)

3pm to 4pm

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 11/12

Date Details Due

HRIR 5442 PerformanceManagement: Strategies, Systems,Skills (STARTS AT 5:45)(https://canvas.umn.edu/calendar?event_id=357605&include_contexts=course_198300)

5:30pm to 9pm

Engagement Self Assessment(https://canvas.umn.edu/courses/198300/assignments/1160358)due by 11:59pm

Engagement: Dr Rosie - GuestSpeaker Week 6(https://canvas.umn.edu/courses/198300/assignments/1296847)

due by 11:59pm

Mon Oct 26, 2020

Application Question Four(Complete 2 of the 4 Applications)(https://canvas.umn.edu/courses/198300/assignments/1297225)

due by 11:59pm

Application Question One(Complete 2 of the 4 Applications)(https://canvas.umn.edu/courses/198300/assignments/1297202)

due by 11:59pm

Application Question Three(Complete 2 of the 4 Applications)(https://canvas.umn.edu/courses/198300/assignments/1297218)

due by 11:59pm

Application Question Two(Complete 2 of the 4 Applications)(https://canvas.umn.edu/courses/198300/assignments/1297221)

due by 11:59pm

Case Study: MargaretJefferson (This is the Finalassignment )(https://canvas.umn.edu/courses/198300/assignments/1160355)

due by 11:59pm

Reflection Question (Everyonewill complete this one)(https://canvas.umn.edu/courses/198300/assignments/1297226)

due by 11:59pm

Application Question Two(Complete 2 of the 4 Applications)(https://canvas.umn.edu/courses/198300/assignments/1297221)(1 student)

3/26/2021 Syllabus for HRIR 5442 (060) Employee Performance Management: Strategies, Systems, and Skills (Fall 2020)

https://canvas.umn.edu/courses/198300/assignments/syllabus 12/12

Date Details Due

Case Study: MargaretJefferson (This is the Finalassignment )(https://canvas.umn.edu/courses/198300/assignments/1160355)(1 student)

Engagement: Guest SpeakerWeek 4 Chuck Edward(https://canvas.umn.edu/courses/198300/assignments/1296843)(1 student)

Reflection Question (Everyonewill complete this one)(https://canvas.umn.edu/courses/198300/assignments/1297226)(1 student)