3.06 Direct Marketing & Brand Building. Types of E-mail Marketing Announcements Announcements...
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Transcript of 3.06 Direct Marketing & Brand Building. Types of E-mail Marketing Announcements Announcements...
3.063.06
Direct Marketing & Brand BuildingDirect Marketing & Brand Building
Types of E-mail MarketingTypes of E-mail Marketing
AnnouncementsAnnouncements NewslettersNewsletters Suggestion sellingSuggestion selling Reminder serviceReminder service Handling requestsHandling requests Obtaining feedbackObtaining feedback Order confirmationsOrder confirmations Viral marketingViral marketing
Viral MarketingViral Marketing
Asking customers to forward a Asking customers to forward a message to a friendmessage to a friend
Opt In E-mailOpt In E-mail
Subscriptions: most common Subscriptions: most common form of opt-inform of opt-in Enter contact infoEnter contact info Select type of information to Select type of information to
receivereceive Giving business permission to Giving business permission to
contactcontact
Benefits of E-mail MarketingBenefits of E-mail Marketing
Keeping current customers Keeping current customers Can send timely messagesCan send timely messages Building brand awarenessBuilding brand awareness Can be addressed to Can be addressed to
individualsindividuals Enhancing business imageEnhancing business image Cost-effectiveCost-effective
Challenges of E-mail MarketingChallenges of E-mail Marketing
Developing/Obtaining customer listsDeveloping/Obtaining customer lists Obtaining responsesObtaining responses Spreading virusesSpreading viruses Battling filtersBattling filters Creating angry recipientsCreating angry recipients Lack of high-speed internet accessLack of high-speed internet access
Plain TextPlain Text
Most likely, the e-mail that you send and Most likely, the e-mail that you send and receive most often is plain text.receive most often is plain text.
Plain text e-mails consist of words on a Plain text e-mails consist of words on a screen.screen.
The key to successful text-based e-mails is The key to successful text-based e-mails is proper formatting.proper formatting.
Sections are separated by lines.Sections are separated by lines. Only those symbols that appear on the Only those symbols that appear on the
computer keyboard are usually used.computer keyboard are usually used. Text is justified left.Text is justified left. Hard returns are used at the end of each Hard returns are used at the end of each
sentence or paragraph.sentence or paragraph.
Rich MediaRich Media
HTML can be used to create e-mails that HTML can be used to create e-mails that contain colorful logos, graphics, contain colorful logos, graphics, background designs, animations, sound, background designs, animations, sound, banner ads, etcbanner ads, etc
It takes longer for HTML e-mails to load It takes longer for HTML e-mails to load than plain-text e-mailsthan plain-text e-mails
Not all e-mail clients support HTMLNot all e-mail clients support HTML Requires high-speed Internet connection to Requires high-speed Internet connection to
stream video in e-mailstream video in e-mail
Capabilities of E-mailCapabilities of E-mail
Links within the messageLinks within the message Links to web sitesLinks to web sites AttachmentsAttachments Streaming mediaStreaming media PersonalizationPersonalization AutomatedAutomated