30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent...

32
30 Ways To Amplify Your Annual Giving Senior Associate Vice President University of NevadaLas Vegas Chad Warren Vice President Research, RNL Brian Gawor, CFRE

Transcript of 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent...

Page 1: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

1

30 WaysTo Amplify Your Annual Giving

Senior Associate Vice PresidentUniversity of Nevada‐Las Vegas

Chad Warren

Vice PresidentResearch, RNL

Brian Gawor, CFRE

Page 2: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

2

Social Media StewardshipMake gratitude social#

Page 3: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

3

Recent giving day: $393,6811,781 gifts837 from direct ambassador influence

Social AmbassadorsPeer to peer is the Millennial authenticity engine#

Page 4: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

4

Enable Social SharingAfter online AND offline giving#

Page 5: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

5

• Of phonathon callers say they’re more likely to give

Student Philanthropy – PhonathonsAsking Giving#

94%http://www.ruffalonl.com/fundraising‐management/white‐paper‐developing‐phonathon‐callers/

• Of philanthropy course participants still giving after five years

90%

Page 6: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

6

Engage Millennials as VolunteersThey will be more likely to give#

of Millennial alumni who have 

volunteered with their alma mater plan to donate.

2014 Millennial Alumni Survey,themillennialimpact.org

82%

Page 7: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

7

Mobile OptimizationIf it’s not mobile optimized, it’s dead to them#

Page 8: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

8

Customized ask amountsTheme to match related appeals

CYE‐HolidayPhonathon fulfillmentRecurring Giving CampaignMatching Challenge

Customized Giving PagesIf you are using just one page, you’re doing it wrong#

Page 9: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

9

• How many clicks does it take to give?

• 3 minutes and 58 seconds on average for an online purchase.

• 4 minutes and 15 seconds for online donations*. 

• Ask your team: “What do we actually need to accept a gift?”

Stop Asking for EverythingReduce Giving Page Friction#

Page 10: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

10

CrowdfundingMobile, social, directed giving#

Page 11: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

11

Giving DaysAnswer: Why Give Now?#

Page 12: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

12

Giving Day 2.0Answer: Okay, but why now?#

ADD EXAMPLES

Page 13: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

13

Targeted Digital AdvertisingReach your supporters where they spend their time#

Source: M+R 2016 Benchmarking Report

TOP CHARITIES:$.12 per dollar raised.

EDUCATION:$.03 per dollar raised.

Page 14: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

14

Page 15: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

15

• Giving Page• Event Page• Survey Page

RetargetingBring that traffic back#

Page 16: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

16

Ungray your donor stories#

Page 17: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

17

Develop Actionable SurveyingAsk, then don’t ignore#

Page 18: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

18

Develop Actionable SurveyingAsk, then don’t ignore#

CHAD TO PROVIDE SURVEY EXAMPLES FROM UNLV

Page 19: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

19

Donor‐Generated ContentTell them what THEY said#

Potential example from UNLV donor journey, Brian to create word cloud

Page 20: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

20

Recurring Giving

#

Source: Network for Good

Page 21: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

21

#73% 75%

of Millennial alumni plan to donate to their alma mater

of them would donate to another 

cause first

but… 

Page 22: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

22

PoliticalEducational Organizations ChildrenSocial Justice

Connect to Millennial cause centers:#

Page 23: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

23

• Add examples from corporate branding, Chad examples UNLV or others

Brand your annual givingBecause the brand matters#

Page 24: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

24

Create cool eventsDrinks with the president is so 1982

#

YOU HAVE THE PEOPLE AND IDEAS TO POWER THE BEST EVENTS

UNIVERSITY OF TORONTO – CASE AWARD

Page 25: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

25

Partner with Career ServicesAlumni want and need help#

Page 26: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

26

|  RECOMMENDATIONS

Sources: Nonprofitsource.com, 2018. Vantiv and Socratic Technologies, 2016.

40% 92% 46%

Millennials participate in recurring giving

Signed up for a subscription 

service

Have donated to a charitable crowdfunding campaign

#

Page 27: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

27

Recurring Giving

#

Source: Network for Good

Page 28: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

28

• Chad example of more giving based on designations at OSU, potential pics/stat.

Provide OptionsMore designations can mean more giving#

Page 29: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

29

• Brian to talk with Chad and add information/pics about engagement scoring.

It’s about engagementFocus on engaging alumni, and create actionable scores#

Page 30: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

30

• Chad example

Focus on the donor lifecycleMeasure current vs. future state#

Page 31: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

31

KILLER MOVES

PICK 5 TO TRY NOWAND TAG US IN.

Page 32: 30 Ways To Amplify Your Annual Giving...Social Media Stewardship # Make gratitude social. 3 Recent giving day: $393,681 1,781 gifts 837 from direct ambassador influence Social Ambassadors

32

Josh Robertson

THE PRESENTERS

Find us on 

“The Evil Professor”“the FundMaster”