TECHNOLOGY DIRECTOR / MANAGER

APPLICATION DEVELOPMENT

30-60-90 Day Plan

INTRODUCTION

4 Main Objectives:

Be prepared

Always do my best work

Never take things personally, but analyze failures

Never make speculations, but rely on facts

Observe and Learn

Act and Build

Sustain and Push

30-DAY: SET THE BASELINES

Understand Team Culture

Meet Team Customers Stakeholders

Learn Processes Procedures

GAIN VISIBILITY

Analyze the current situation:

• Get current status• Determine Immediate problems

to solve• Understand where each

customer stands

Meet customers :

• In terms of Management, Team, Organization, Process, Offer

• Meet champion customers => gain feedback

• Meet also early lost opportunities and churned customers

Secure early wins meaningful to the team :

• Focus on 3-4 most critical wins to be secured

• Involve the team in this momentum

LEARN MORE ABOUT THE TEAM

Meet the Team & Stakeholders and

Prepare Team Skills Inventory &

Stakeholder Analysis (RACI)

Establish strengths and weaknesses

chart & Identify gaps that need to be

addressed

(SWOT)

5 questions

• What are the biggest challenges?

• Why is the team facing them ?

• What are the most promising opportunities for growth ?

• What would need to happen for the team to exploit the potential for these opportunities ?

• If you were me, what would you focus on ?

CULTURE AND MANAGEMENT

Attend meetings, learn corporate culture

• Processes, Procedures, and Culture

• Have complete understanding of applications, products and tools

Discuss activities With:

• Top global account Directors / Top Management

• Matrixed Cross Function managers and functional managers

• Be open to suggestions and Best practices

60-DAY: DEFINE AN ACTION PLAN AND DELIVER

Organize Team Culture

Develop Relationships

Team Customers Stakeholders

Adapt Processes Procedures

IMPLEMENT AN EARLY MANAGEMENT PROCESS

Book periodic meetingswith the team :

• Operations Team

• Management Team

• Strategy Team

• Development Team

Use proactive and reactive indicators :

• Roadmap planning

• Portfolio profitability

• Time-sheets

• Budget Analysis

• Overall product health

• Percentage churn / portfolio value / engagement

REORGANIZE AND EMPOWER THE TEAM

Fill the gaps identified

• Strategy – Executive Team

• Operations

• Project team

• Production Support Team

Make sure each member is at his right place

• Developers/Engineers

• Business Analysts

• Quality Analysts and testers

• PM – Scrum Master, Project Managers, Product owners

Support the teamand begin to value and foster team spiritand synergy.

ENGAGE : BE PROACTIVE

Operationally

Strategically

Develop Relationships

•Continuous feedback

•Production basis

•Strategic basis

•Supervising basis

•Leverage the relation to be more strategic (if needed)

•Organize events at the Customers’ site or in-house

• Into customers services

•Cross-networking

•Attend professional organization meetings

90-DAY: SHORT & LONG TERM PROJECT MANAGEMENT

Push Team

Secure Team Customers Stakeholders

Optimize Processes Procedures

FIRST APPRAISALS

Identify Wins and Failures

• Products

• Team production

Achieve Alignment of the business unit

• All team members must be working in a concerted effort

• Elements to sync : Strategy, Structure, Skills, Culture

Obtain feedback from new processes and procedures

• From the team

• Establish a way to reward team performance

IDENTIFY NEW CHALLENGES

Identify Strategic initiatives

Individual challenges

Team projects

Organize team building (informal

ones)

30-60-90 DAY RECAP

30-Day : Observe & Learn

60-Day : Act & Build

90-Day : Sustain & Push

BY: KIM WIETHOFF