3. Voluntary Report Nusaresearch - Job Satisfaction of Employees

Report time: August 2013

Creator: Nusaresearch team

JOB SATISFACTION OF

EMPLOYEES Research time: 10.07.2013 – 20.07.2013

Based on Nusaresearch‟s panelist

A. Executive summary

[1] Nearly 40% of surveyed employees are not satisfied with current compensation

Within 371 employees who were asked, there are 99 people agree that they satisfied with their current salary / bonus,

which leads to low satisfaction mean score with 2.87. This score is not much different among groups when being

categorized by demographic factors.

For welfare, mean satisfaction is 3.07, slightly higher than salary and bonus. Good allowance, annual healthcare check

and vacation / sick leave upon request are voted as best three welfare items for employees in their current company,

with mean satisfaction score of 4.13, 3.88 and 3.87 respectively.

[2] Rating for various elements of working condition is generally positive

3.16 is mean satisfaction score for work conditions. More than 60% employees agree that their employers has pay

good attention to their working conditions by ensuring the safety, providing working equipment as well as full-instruction

for operation.

[4] Rating for training & promotion is generally positive with 3.25 point on 5-scale

For training, 63.3% mentioned that current training courses of company are good as well as they receive good

facilitation for training. More than half also said that they have chances to participated in those training courses (57.1%).

For promotion opportunities, there are different ideas. Although 59.3% surveyed employees agree that they company

has good advancement opportunity, only 38% admitted that there are many in their current job, which leads to lower

mean score (3.16 compared to 3.57).

A. Executive summary

[5] Mean satisfaction score for manager is 3.23 compared to 3.67 for colleagues

Obviously, less than 40% surveyed employees feel satisfied with their manager while more than 60% feel satisfied with

their colleagues at workplace.

Most employees highly appreciated that their manager always supports and encourages them (76.6). However, they

have high suspicion when mention the fair treatment between subordinate staff, as well as leadership skills of their

manager and scores highest among issues they disagree (16.2% each).

[6] In general, surveyed employees do not feel pressure with their current workload

As the satisfied percentage is 51.8 compared to 14.8 of dissatisfied percentage.

While the employees above 30 years old has highest mean score of satisfaction (3.67), those working less than 3 years

in current company seem to have a high volume workload and have lower gratification level of 3.30.

[7] Mean score for the evaluation system among groups is from 3.25 to 3.41

People acknowledge self-improvement demand for better work performance (74.4%). However, part of employees are

not optimistic about the adequacy between payment and performance. In particular, 22.6% not sure if they can get a

raise / bonus with good performance and 21.6% also disagree that their salary / Bonus reflect their contribution.

[8] The satisfaction level of employees regression equation:

Overall Satisfaction (Y) = 0.18*Training & Promotion (X1) + 0.264*Relationship with seniors (X2) +

0.117*Relationship with colleague (X3) + 0.330*Performance evaluation (X4)

B. Research information

Research method : Quantitative research (Online survey)

Timing : 10.07.2013 – 20.07.2013

Sample size : 371s

Research area : Nationwide (Indonesia)

Target : Male, female over 18 years old and working currently

Research objectives : Find out how factors affect the job satisfaction in the work place and

construct regression model of satisfaction

Sampling method : Internet sampling (Nusaresearch Panel)

Part 1. Overall job satisfaction of employees

C. Research findings

Part 2. Regression model on job satisfaction of employees


1. Salary / bonus

2. Welfare

3. Working conditions

4. Training & Promotion

5. Relationship with seniors

6. Relationship with colleague

7. Workload

8. Performance evaluation

3.8

22.9

35.6

31.5

6.2

I am satisfied with the salary /bonus in current company

Figure 1. Satisfaction level of salary and bonus

Strongly agree Agree Neutral Disagree Strongly disagree

1. Salary / Bonus

Percentage of respondents who feel satisfied with their current salary / bonus is not really high which leads to low satisfaction

mean of 2.87.

Nearly 40% of surveyed employees are not satisfied with current compensation

Q. Please let us know your agreement level toward the salary & bonus system received at current company? [Matrix SA] Based n=371 (Unit: %)

Satisfaction Mean

2.87

2.82

2.85

2.77

2.93

2.92

2.90

2.88

2.90

2.80

2.76

Figure 2. Satisfaction mean for salary and bonus by groups

1. Salary / Bonus

As can be seen from the result, there is no significant difference on satisfaction mean among groups when being categorized by

demographic factors.

Satisfaction level of salary & bonus does not vary much among groups

Male (n=244)

18 - 30 years old (n=180)

Jakarta (n=104)

Bachelor Degree or higher (n=211)

3 years working or less (n=162)

Q. Please let us know your agreement level toward the salary & bonus system received at current company? [Matrix SA] Based n=371

Female (n=127)

Above 30 years old (n=191)

Others (n=267)

Diploma Degree or lower (n=160)

More than 3 years working (n=209)

(Unit: %)

1. Salary / Bonus

Although overall satisfaction toward compensation system is low, more than 2/3 surveyed employees agree that there is

adequacy among their work‟s effectiveness, responsibility and compensation system. In fact, the majority (61.7%) also indicated

that their company has good benefits.

Satisfaction level of employees differs from item to item of salary & bonus

Q. Please let us know your agreement level toward the salary & bonus system received at current company? [Matrix SA] Based n=371

39.4 27.8 25.9 22.9 16.7 13.7 13.5

38.3

39.1 34.5 35.0

27.8 48.0

38.3

11.6 17.3

20.8 21.6

29.9

32.1 32.1

7.8 14.3 15.9 18.3 22.9

4.0 14.3

3.0 1.6 3.0 2.2 2.7 2.2 1.9

Bonus (monthly /quarterly / yearly)is adequate with

work effectiveness

Salary is adequatewith my job

responsibility

Annual salaryincrease is

suitable with mycontribution to

company

Salary is adequatewith the nature ofwork I am doing

Salaries, bonusesand benefits are

distributed evenly

Company hasgood benefits

Salary iscompetitivecompared to

domestic labormarket

Figure 3. Satisfaction level of salary and bonus items


4.03 Mean 3.77 3.67 3.64 3.58 3.47 3.33

(Unit: %)

1. Salary / bonus

2. Welfare





7. Workload



3.8

28.6

42.9

20.8

4.0

I am satisfied with the benefitsoffered

Figure 4. Satisfaction level for welfare system


2. Welfare

Satisfaction score of employees toward welfare model is slightly higher than salary and bonus (mean=3.07). In which, there are

7.6% respondents feel satisfied with the welfare system of current company more than those who dissatisfied.

More than 3 out of 10 surveyed employees are not satisfied with current welfare model

Q. Please let us know your agreement level toward the welfare system received at current company? [Matrix SA] Based n=371

Satisfaction mean

3.07

(Unit: %)

2. Welfare

In general, all groups achieved mean satisfaction score of over 3.00 excluding female employees and employees who have 3

years working or less. In details, their satisfaction mean for welfare system is 2.89 and 2.94 respectively.

Overall assessment of welfare system is not much different among groups

Q. Please let us know your agreement level toward the welfare system received at current company? [Matrix SA] Based n=371

2.94

3.04

3.00

3.04

3.17

3.18

3.11

3.10

3.10

2.89

Figure 5. Satisfaction mean for welfare system by groups

Male (n=244)

18 - 30 years old (n=180)

Jakarta (n=104)

Bachelor Degree or higher (n=211)

3 years working or less (n=162)

Female (n=127)

Above 30 years old (n=191)

Others (n=267)

Diploma Degree or lower (n=160)

More than 3 years working (n=209)

(Unit: %)

2. Welfare

Though overall satisfaction mean is 3.07, the score for each item is higher

Q. Please let us know your agreement level toward the welfare system received at current company? [Matrix SA] Based n=371 (Unit: %)

36.1 32.6 30.5 24.5 22.1 21.3 18.3

46.9

33.2 42.9 49.9

34.0 42.0 38.8

11.6

19.4 12.7 17.5

24.3 18.1 24.0

4.6 11.6 11.3 5.4

14.8 13.2 13.5

0.8 3.2 2.7 2.7 4.9 5.4 5.4

Company hasgood allowance

(holiday,children...)

Companyprovides fullinsurance foremployees

Companysupports healthcare checking

annually

Companyfacilitates

employees to goon vacation / sick

leave uponrequest

Company hastrade union

organization toprotect

employees' rights

Companysupports

transportation forwork implement

Company hasyearly trip foremployees

Figure 6. Satisfaction level for welfare items


4.13 Mean 3.80 3.87 3.88 3.54 3.61 3.51

Good allowance, annual healthcare check and vacation / sick leave upon request are voted as best three welfare items for

employees in their current company, with satisfaction mean of 4.13, 3.88 and 3.87 respectively.

1. Salary / bonus

2. Welfare





7. Workload



3.0 31.5

44.7

19.9

0.8

I am satisfied with workingconditions in current company

Figure 7. Satisfaction level of working conditions



34.5% employees participating in survey revealed that they are satisfied with current working condition in their company

compared to 20.7% who dissatisfied.

3.16 is satisfaction mean score for work conditions

Q. Please let us know your agreement level toward the working conditions at current company? [Matrix SA] Based n=371

Satisfaction mean

3.16

(Unit: %)

3.18 3.12 3.20 3.12 3.09 3.19 3.12 3.21 3.13 3.18

Male(n=244)

Female(n=127)

18 - 30years old(n=180)

Above 30years old(n=191)

Jakarta(n=104)

Others(n=267)

BachelorDegree or

higher(n=211)

DiplomaDegree or

lower(n=160)

3 years orless

(n=162)

More than 3year

(n=209)

Figure 8. Mean satisfaction score for working conditions by groups


Q. Please let us know your agreement level toward the working conditions at current company? [Matrix SA] Based n=371 (Unit: %)

Mean

In general, level of satisfaction about current working condition across gender, age, living area, qualifications and working

experience are quite similar.

The highest mean is 3.21 and there is no a big gap with the lowest of 3.09


Rating for various elements of working conditions is generally positive

Q. Please let us know your agreement level toward the working conditions at current company? [Matrix SA] Based n=371 (Unit: %)

27.0 19.9 16.4 15.4 14.0

41.8 47.7 46.9 54.4 49.3

21.6 22.1 24.8 21.6 27.2

8.9 9.4 10.5 7.8 8.6

0.8 0.8 1.3 0.8 0.8

I am always ensuredlabour safety at

workplace

I was well-equipped formy work

I received preventioninstruction for accidents

that can happen

I received usinginstruction for equipment

/ support tools for mywork

I was given advice onhealth protection method

when working

Figure 9. Satisfaction level of detail working conditions


3.85 Mean 3.77 3.67 3.76 3.67

More than 60% employees agree that their employers pay good attention to their working conditions by ensuring the safety,

providing working equipment as well as full-instruction for operation.

1. Salary / bonus

2. Welfare





7. Work load



4. Training & promotion

Percentage of surveyed employees who believe that they can receive good chance for training and promotion at their current

companies is twice the percentage of those who do not.

Rating for training & promotion is generally positive with 3.25 point on 5-scale

Q. Please let us know your agreement level toward the training and promotion opportunity at current company? [Matrix SA] Based n=371 (Unit: %)

9.2 33.2 33.2 22.4 2.2

I am satisfied with the training opportunities / promotions ofcurrent company

Strongly agree 9.2

Agree 33.2

Neutral 33.2

Disagree 22.4

Strongly disagree 2.2

Figure 10. Satisfaction level of training & promotion opportunity Satisfaction mean

3.25

3.36 3.04

3.34 3.16 3.17 3.28 3.18

3.34 3.27 3.23

Male(n=244)

Female(n=127)

18 - 30years old(n=180)


Jakarta(n=104)

Others(n=267)

BachelorDegree or

higher(n=211)

DiplomaDegree or

lower(n=160)

3 years orless

(n=162)

More than 3year

(n=209)

Figure 11. Mean satisfaction score for training & promotion opportunity


Assessment on training and promotion opportunity by groups is not too different


Mean

The satisfaction mean score for training and promotion opportunity range from 3.04 to 3.36. In which, male group has highest

figure (mean= 3.36) and female group has lowest (mean= 3.21).

21.8 13.7 13.2

41.2 49.6 43.9

22.4 26.7 29.9

12.7 8.1 11.1

1.9 1.9 1.9

Company facilitate me toimprove knowledge and

working skills

I have chances toparticipate in trainingcourses for effective

working

Current training courses ofcompany are good

Figure 12. Satisfaction level of training opportunity



More than half also said that current training courses of company are good (63.3%) and employees have chances to participate

in those training courses (57.1).

For training, 63% respondents received good facilitation from their company


3.68 Mean 3.56 3.65

17.8 7.0

41.5

31.0

22.6

35.8

15.6 23.2

2.4 3.0

Company has good promotionopportunity for qualified

employees

There are many promotionopportunities in my current job

Figure 13. Satisfaction level of promotion opportunity



Although 59.3% surveyed employees agreed that their company has good advancement opportunity, only 38% admitted that

there are many in their current job, which leads to lower mean score (3.16 compared to 3.57).

For promotion opportunities, there are different ideas


3.57 3.16 Mean

1. Salary / bonus

2. Welfare



5. Relationship with manager


7. Work load



7.5 9.2

32.3 55.3

39.4

29.1

17

5.9 3.8 0.5

I am satisfied with mycurrent manager

I am satisfied with mycolleagues at work

Figure 14. Satisfaction level of relationship with manager & colleagues


5 – 6. Relationship with manager & colleagues

Obviously, less than 40% surveyed employees feel satisfied with their manager while more than 60% feel satisfied with their

colleagues at workplace.

Satisfaction mean score for manager is 3.23 compared to 3.67 for colleagues

Q. Please let us know your agreement level toward the relationship with manager at current company? [Matrix SA] Based n=371

Q. Please let us know your agreement level toward the relationship with colleagues at current company? [Matrix SA] Based n=371 (Unit: %)

Mean of satisfaction

3.67 Mean of satisfaction

3.23


It is apparent from survey results that the employees who work outside Jakarta have the most harmonious relationship with their

colleagues (3.70), while highest satisfaction level toward manager belongs to those who have Diploma Degree or lower (3.29).

Ratings for both relationships among groups are quite consistent


Q. Please let us know your agreement level toward the relationship with colleagues at current company? [Matrix SA] Based n=371 (Unit: %)

3.27 3.15 3.28 3.18 3.20 3.24 3.18 3.29 3.22 3.23

3.68 3.64 3.66 3.67 3.58 3.70 3.65 3.68 3.67 3.67

Male(n=244)

Female(n=127)

18 - 30years old(n=180)


Jakarta(n=104)

Others(n=267)

BachelorDegree or

higher(n=211)

DiplomaDegree or

lower(n=160)

3 years orless

(n=162)

More than 3year

(n=209)

Figure 15. Mean satisfaction score for relationship with manager & colleagues

Seniors Colleagues

Mean

17.0 14.3 14.0 13.7 13.5 11.6

38.3

62.3 51.8 46.6 41.5 45.0

28.6

20.8

22.1 27.5 28.8

34.5

14.3 2.7

10.8 11.3 14.3 8.4

1.9 0.0 1.3 0.8 1.9 0.5

Manager hasleadership skills

Manager alwayssupports and

encourages mewhen necessary

I have no difficulty incommunicatedirectly with

manager

Manager hasprofessionalcapabilities

Manager has fairtreatment with

subordinate staff

Manager recognizesmy contribution to

company

Figure 16. Satisfaction level of relationship with manager



However, they have high suspicion when mentioning the fair treatment between subordinate staff, as well as leadership skills of

their manager and scores highest among issues they concern (16.2% each).

Most employees highly appreciated that their manager always supports and encourages them

(Unit: %)

3.87 Mean 3.88 3.66 3.50 3.61 3.59


15.6 14.0 12.7 8.9 8.6 7.5 7.3

53.4 62.5 55.8

52.3 52.3

36.1 47.7

25.3 20.8

26.7 33.4 30.7

42.9

35.8

4.9 2.4 4.9 4.6 7.8 11.9 7.8

0.8 0.3 0.0 0.8 0.5 1.6 1.3

I learned a lotfrom my

colleagues

I cooperate wellwith my

colleagues tofinish the job

My colleaguesare friendly and

sociable

My colleaguesalways supportedme while working

My colleaguesgive me usefuladvice in work

My colleaguesand me compete

fairly at work

My colleaguesare reliable

Figure 17. Satisfaction level of relationship with colleagues



As can be seen from the chart, average score for the satisfaction level of the surveyed employees toward their peers is rather

good. Approximately 3/4 respondents said that they cooperate well with their colleagues to finish the job and the satisfaction

mean score is up to 3.88.

The majority of 371 respondents have good words about their colleagues

(Unit: %)

3.78 Mean 3.88 3.64 3.36 3.61 3.52

Q. Please let us know your agreement level toward the relationship with colleagues at current company? [Matrix SA] Based n=371

3.76

1. Salary / bonus

2. Welfare





7. Work load



6.5

45.3

33.4

13.5

1.3

I am satisfied with the currentworkload

Figure 18. Satisfaction level of workload


7. Workload

In general, surveyed employees in Indonesia do not feel pressure with their current workload. To clarify, the satisfied percentage

is 51.8 compared to 14.8 of dissatisfied percentage.

Satisfaction mean score of workload satisfaction is quite good with 3.42

Q. Please let us know your agreement level toward the workload at current company? [Matrix SA] Based n=371 (Unit: %)

3.42

Satisfaction mean (Based on 5 scale measurement)

7. Workload

While the employees aged above 30 have highest satisfaction mean (3.67), those who worked less than 3 years in current

company seem to have a high volume workload and have lower gratification level of 3.30.

There is difference among groups, but not significantly

Q. Please let us know your agreement level toward the workload at current company? [Matrix SA] Based n=371 (Unit: %)

Male

(n=244)

Female

(n=127) 18 - 30

years old

(n=180)

Above 30

years old

(n=191)

Jakarta

(n=104)

Others

(n=267) Bachelor

Degree or

higher

(n=211)

Diploma

Degree or

lower

(n=160)

3 years or

less

(n=162)

More than

3 year

(n=209)

3.47 3.33 3.66 3.67

3.39 3.43 3.41 3.43 3.30 3.52

Figure 19. Mean satisfaction score for workload by groups

5.1

5.9

6.2

11.6

11.9

14.0

15.1

15.9

19.1

62.0

59.6

54.2

53.6

42.3

53.1

65.5

71.4

62.3

24.8

32.1

35.8

28.6

34.5

29.1

14.6

11.1

16.4

8.1

2.4

3.8

6.2

10.0

3.8

4.9

1.6

2.2

1.3

0.0 20.0 40.0 60.0 80.0 100.0

My current workload is reasonable

I receive comments on working effectiveness from my seniors

I have right to make decision for works in my professional field

My current work has many interesting challenges

My current work is highly appreciated in company

I use different skills in current work

My current work helps me to use all abilities and strengths

I understand requirements of my current work

My current work requires professional

Figure 20. Satisfaction level of work aspects


7. Workload

Over 80% respondents said that their current work requires professionalism and they understand requirements of their work.

However, only 54.2% commented that “their work is highly appreciated in company”.

Employees are relatively satisfied with different aspects of work

Q. Please let us know your agreement level toward the work at current company? [Matrix SA] Based n=371 (Unit: %)

3.98

Mean

4.02

3.91

3.77

3.53

3.71

3.63

3.69

3.64

1. Salary / bonus

2. Welfare





7. Work load



3.5

45.0

36.4

14.0

1.1

I am satisfied with theperformance assessmentelements for current work

Figure 21. Satisfaction level of performance evaluation



Less than 50% employees participating in the survey felt that their company has good elements in work performance

assessment.

Surveyed people express different level of agreement when refer to performance assessment

Q. Please let us know your agreement level toward the performance evaluation at current company? [Matrix SA] Based n=371 (Unit: %)

3.23

Satisfaction mean (Based on 5 scale measurement)


Male group has strongest belief with their current evaluation system (mean= 3.41). Meanwhile, their female peers have lowest

belief (mean= 3.25).

Mean score for the evaluation system among groups is from 3.25 to 3.41


Male

(n=244)

Female

(n=127) 18 - 30

years old

(n=180)

Above 30

years old

(n=191)

Jakarta

(n=104)

Others

(n=267) Bachelor

Degree or

higher

(n=211)

Diploma

Degree or

lower

(n=160)

3 years or

less

(n=162)

More than

3 year

(n=209)

3.41 3.25

3.39 3.33 3.30 3.38 3.31 3.42 3.35 3.37

Figure 22. Satisfaction mean of performance evaluation by groups

3.0

7.3

9.4

11.1

12.4

13.7

34.0

59.6

46.4

63.3

38.8

35.0

47.2

24.8

32.9

23.5

27.2

28.6

15.4

7.8

9.4

1.9

18.6

18.6

0.5

0.5

1.9

3.0

4.0

0.0 20.0 40.0 60.0 80.0 100.0

Performance assessment card can not reflect my personal abilities well

Current work is suitable with my ability

Company motivates me to work effectively

I understand the need of self improvement to meet job's requirement

Salary / Bonus reflect my contribution to the company

If I do my job well, I will get a raise / bonus

Figure 23. Satisfaction level of performance evaluation items



However, part of them are not optimistic about the adequacy between payment and performance. In particular, 22.6% unsure if

they can get a raise / bonus with good performance and 21.6% also disagree that their salary / bonus could reflect their

contribution.

Surveyed employees acknowledge self-improvement demand for better work performance

(74.4%)


Mean

3.36

3.39

3.83

3.52

3.65

3.23

1. Factors – Independent variables

3. Regression model

2. Factors – Dependent variable

Part 2. Regression model on overall job

satisfaction of employees


※ Note:

• Cronbach’s alpha (α) analysis was employed to test the consistency among variables obtained in one factor.

• Minimum acceptable level of alpha value is 0.7, Cronbach's Alpha ≥ 0.8 indicates an overall higher reliability factor.

Factor 1. Salary / Bonus Factor 2. Welfare Factor 3. Working conditions

1Salary is adequate with my job

responsibility

2Salary is adequate with the nature of work

I am doing

3Salary is competitive compared to

domestic labor market

4Annual salary increase is suitable with my

contribution to company

5Bonus (monthly / quarterly / yearly) is

adequate with work effectiveness

6Salaries, bonuses and benefits are

distributed evenly

"Company has good benefits" variable was

excluded due to the inappropriateness with

model

Cronbach's Alpha = 0.811

1 Company has yearly trip for employees

2Company provides full insurance for

employees

3Company facilitates employees to go on

vacation / sick leave upon request

4Company supports health care checking

annually

5Company supports transportation for work

implement

6Company has good allowance (holiday,

children...)

7Company has trade union organization to

protect employees' rights


1 I was well-equipped for my work

2I received using instruction for equipment /

support tools for my work

3I am always ensured labour safety at

workplace

4I received prevention instruction for

accidents that can happen

5I was given advice on health protection

method when working


Through analysis process, functional and psychological variables were constructed to identify the factors that

may have effect on job satisfaction of the employees.

There are 8 factors in total as independent variables:


Factor 4. Training & Promotion

1Company has good promotion opportunity

for qualified employees

2There are many promotion opportunities in

my current job

3I have chances to participate in training

courses for effective working

4Current training courses of company are

good

5Company facilitate me to improve

knowledge and working skills


Factor 5. Relationship with seniors

1 Senior has professional capabilities

2 Senior has leadership skills

3I have no difficulty in communicate directly

with senior

4Senior has fair treatment with subordinate

staff

5Senior recognizes my contribution to

company

6Senior always supports and encourages

me when necessary


Factor 6. Relationship with colleague

1I cooperate well with my colleagues to

finish the job

2 My colleagues are friendly and sociable

3My colleagues always supported me while

working

4My colleagues give me useful advice in

work

5 My colleagues are reliable

6My colleagues and me compete fairly at

work

7 I learned a lot from my colleagues


Through analysis process, functional and psychological variables were constructed to identify the factors that

may have effect on job satisfaction of the employees.


※ Note:




Factor 7. Work load

1 My current work has many interesting challenges

2 My current work requires professional

3 I understand requirements of my current work

4 I use different skills in current work

5 My current work helps me to use all abilities and strengths

6 I have right to make decision for works in my professional field

7 I receive comments on working effectiveness from my seniors


Variables were excluded due to the inappropriateness with model:

- "My current workload is reasonable"

- "My current work is highly appreciated in company"

Factor 8. Performance evaluation

1 Company motivates me to work effectively

2 If I do my job well, I will get a raise / bonus

3I understand the need of self improvement to

meet job's requirement

4Salary / Bonus reflect my contribution to the

company

5 Current work is suitable with my ability


Variables were excluded due to the inappropriateness

with model:

- "Performance assessment card can not reflect my

personal abilities well"

※ The Kaiser-Meyer-Olkin Measure (KMO) was computed to determine whether the data is suitable for factor analysis. The

value of KMO varies from 0 to 1, and should be 0.60 or higher to perform factor analysis.

As KMO of this model is 0.924, it can be concluded that this model is suitable for factor analysis.


※ Note:



2. Factors – Dependent variable

1 I am satisfied with the salary / bonus in current company

2 I am satisfied with the benefits offered

3 I am satisfied with working conditions in current company

4 I am satisfied with the training opportunities / promotions of current company

5 I am satisfied with my current senior

6 I am satisfied with my colleagues at work

7 I am satisfied with the current workload

8 I am satisfied with the performance assessment element for current work


Overall satisfaction (Dependent variable)

Factor analysis has been employed to explore the underlying factors associated with overall satisfaction of

employees, as displayed in below table.

※ Note:



3. Regression model

1st regression analysis result shows that:

(Constant) and 4 independent variables (Salary / Bonus, Welfare, Working conditions, Work load) has p-value (Sig.) greater

than alpha value (shown in Table 1) that means there is no basis to reject the Ho: β = 0. As a result, these 4 independent

variables would be excluded from model.

Regression coefficients are conducted as follows:

Ho: β = 0

H1: β ≠ 0

Multivariate regression analysis was employed for testing the hypothesis of this research with 8 independent

variables from factor analysis and one dependent variable.

Variable name B Beta Sig. VIF

(Constant) -2.36E-17 1.000

Salary / Bonus 0.065 0.065 0.135 1.499

Welfare -0.080 -0.08 0.103 1.897

Working conditions 0.077 0.077 0.108 1.810

Training & Promotion 0.177 0.177 0.001 2.081

Relationship with seniors 0.248 0.248 0.000 1.901

Relationship with colleague 0.121 0.121 0.007 1.597

Work load -0.003 -0.003 0.940 1.379

Performance evaluation 0.310 0.31 0.000 2.158

※Significance level (α) = 5% (0.05)

Table 1. Coefficients

3. Regression model

2nd regression analysis result shows that:

1. Adjusted R2 = 0.536 means that four factors can help researchers to explain 53.6% variance of the above model

(Table 2).

2. Sig F = 0.00, is smaller than alpha value (0.05), indicated that this regression model has meaning which means

the independent variables significantly affect the Overall job satisfaction of employees.

3. Durbin Watson statistic with coefficient = 2.149 indicated no presence of autocorrelation in the model.

After excluding 4 independent variables, 2st multivariate regression analysis was employed and results

show as in Table 2 below.


(Constant) -3.96E-17 1.000





※ Significance level (α) = 5%

Sig. F coefficient of model = 0.00

Adjusted R Square coefficient = 0.536

Durbin Watson coefficient = 2.149


3. Regression model

2nd regression analysis result shows that:

4. VIF coefficient (variance inflation factor) of independent variables is less than 10, which means there is no phenomenon of

multicollinearity between variables in the model.

5. Similar to 1st regression analysis, the (Constant ) has P value (Sig.) = 1.000 and greater than alpha value (Table 2) that

means there is no basis to reject the hypothesis. As a result, (Constant) is removed from the regression equation.

6. As can be seen in Table 2, p-value of 4 remaining variables are all smaller than 0.05 . Therefore, null hypothesis Ho: β = 0

is rejected and shows these variables have meaning in the model and significantly affect the Overall job satisfaction.

After excluding 4 independent variables, 2st multivariate regression analysis was employed and results

show as in Table 2 below.


(Constant) -3.96E-17 1.000










3. Regression model


(Constant) -3.96E-17 1.000










Regression equation on factors affecting on overall employee satisfaction is:

Overall Satisfaction (Y) = 0.18*Training & Promotion (X1) + 0.264*Relationship with seniors (X2) +

0.117*Relationship with colleague (X3) + 0.330*Performance evaluation (X4)

In conclusion, four independent variables included in the model are directly correlated with the dependent variable.

Especially, “Performance evaluation “ variable impacts strongest on overall employee satisfaction. In particular, 1 point

enhancement of “Performance evaluation “ will lead to 0.330 point increase of overall satisfaction level.

D. Respondent information

65.8

34.2

Gender

Male Female

28.0

72.0

Living area

Jakarta Others

48.5 51.5

Age

18 - 30 y/o Above 30 y/o

43.7 56.3

Working time

3 years or less More than 3 year

0.5

4.9

5.4

5.7

7.3

17.8

58.5

Company shares

Small Business

State company

Foreign investment

Others

Goverment/ public sector

Private company

Company type

0.5

6.7

12.4

12.7

29.4

38.3

Director

Senior Manager

Coordinator staff

Management staff

Worker

Staff

Current position

(Unit: %)

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3. Voluntary Report Nusaresearch - Job Satisfaction of Employees

Career

Transcript of 3. Voluntary Report Nusaresearch - Job Satisfaction of Employees