2Retail Supply Chain Mgt.

7/30/2019 2Retail Supply Chain Mgt.

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AMITY SCHOOL OF DISTANCE LEARNING

Post Box No. 503, Sector-44Noida 201303

RETAIL SUPPLY CHAIN MANAGEMENT

Assignment AMarks 10

Answer all questions.

1. Define supply chain management and its role in increasing a retailers competitiveness.

2. Discuss the fundamental requirements for an efficient supply chain.3. Discuss the layout that would be suitable for a supermarket and a department store.

4. Distinguish between these two terms; logistics and inventory management. Give an example of each.5. Supply chain management is a progression in the value chain from sourcing to satisfy customer needs.

Discuss.

Assignment BMarks 10

Answer all questions.

1. Explain the following concepts:a. Value Engineering/ Analysisb. Benchmarking Global Supply Chains

c. IT enabled Supply Chain Managementd. Vendor Management & Development

2. Explain the key documentation involved in an efficient warehouse management system.3. Discuss the advantages of retail automation in supply chain management.

4. Case study: Please read the case study given below and answer questions given at the end.


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CASE STUDY

Cross-docking in the Retail Supply Chain

Wal-mart is said to use the concept of cross-docking efficiently and company delivers about85% of its merchandise using the cross-docking system. The system runs in such a way that shipmentstypically spend less than 24 hours in the distribution centers, sometimes even less than 24 hours in thedistribution centers, sometimes even less than an hour. Goods are continuously replenished to Wal-Martstores within 48 hours by using the cross-docking system without having to store merchandise anywhere.The company-owned transportation systems also help Wal-Mart in the speedy replenishment processwhich facilitates just-in-time replenishments where goods from the warehouse are moved to the store inless than 48 hours every time. The cross-docking locations are also planned in such a way that distancesare managed with ease to achieve such time- bound goal for replenishments. Cross-docking allows Wal-Mart to replenish their shelves 4 times faster than its competition.

Wal-Mart has invested a great deal in this unique cross-docking inventory system which hasenabled the company to achieve economies of scale and reduce costs considerably. The company alsohas invested in state-of-art technology that can track stocks and movement of merchandise. This keepsthe organization up-to-date with information pertaining to sales and inventory. Wal-Mart had implementeda satellite network system which enables sharing of information among the companys wide network of

stores, distribution centers and suppliers. Cross-docking techniques adopted in Wal-Mart have beendelivering optimal efficiencies and results for the organisation. The implementation of cross-docking atWal-Mart has become a model globally for other organizations to follow.Questions:

(i) Explain the cross-docking system and its applications in supply chain management.(ii) What are the benefits of cross-docking?(iii) How does cross-docking help Wal-Mart in achieving efficient replenishments?

Marks 10

Answer all questions. Assignment C(Objective Questions)

Tick Marks () the most appropriate answer.

1. _______ is an end-to-end process in merchandise planning and movement, from

planning the inventory (preparing the purchase order) to the point of reaching themerchandise to the customers.

a. Retail management b.Vendor Management c. SCM. d. EDI.

2. The _______ is an instrument through which the tentative plan of order placement to thevendor is done for the whole season as soon as the inventory planning is completed.

a. BOM. Planningb. Pre purchase orderc. Both (a) and (b)d. Vendor management

3. VMI. Is known as:a. Vendor message instructions


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b. Vendor Managed Inventoryc. Vendor managed innovationsd. Vendor message interchange

4 .Good service means offering customers____________.a. Offering service to customers as per their profileb. Offering service equal to the price of goods/servicec. Offering service more than what is expectedd. Offering the product with best features and forget after that

5.________ helps in establishing an efficient information flow on stock movement andvendors get to know of sales and inventories instantaneously.

a. EDI.b. VMI.c. PPO.d. EOM.

6. Vendor managed inventory is ideal for retail organization as __________.a. it totally eliminates inventory-carrying costs.b. it partially eliminates inventory carrying costsc. it doesnt eliminate inventory carrying costsd.both (b) and (c)

7.______ is prepared when the merchandise received at the warehouse from suppliers/

vendors is checked and matched with the relevant purchase order.a. Goods returned noteb. Goods received notec. Purchase orderd. pre purchase order

8. ____________ is made when the prepared and readied merchandise is supplied to theretail stores.

a. GRN.b. Inter transfer notec. Value chaind. FIFO.

9. FIFO. Means:a. First innovate final objectives

b. First in first outc. First inform final operationsd. all of the above

10. ____ is a demand-driven replenishment system designed to link all parties in the logisticschannel to create a massive flow-through distribution network.

a. Efficient consumer responseb. Responsivenessc. Value chaind. SCM.

11. This is not one of the challenges that a retail organisation faces in SCM process:

a. huge SKUsb. seasonal variation of product linesc. Cashiering processd.both (a) and (b)

12. _________ is an electronic document received by the retailers computer from a supplier inadvance of a shipment.

a. data warehousingb. intranetsc. advanced shipping noticed. UPC codes


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13. When a specified number of merchandise is sold, replenishment order is automaticallygenerated from the __________ and sent electronically to targets distribution center.

a. UPC. Codeb. POS. Datac. Vendord. Customer end

14. It is the retailers responsibility to gauge customers wants and needs and work with theother members of the supply chain. One of these is not the member of this chain.

a. wholesalersb. Govt. deptts.c. manufacturersd. transportation companies

15. An efficient supply chain has two benefits for customers. This benefit is not one of them.a. Fewer stock outsb. assortments of merchandise that customers want, where they want it.c. higher inventory turnoverd. both (a) and (b)

16. Purchase data collected at the point of sale goes into a huge database known as a _______.a. Electronic data interchangerb. Data miningc. advance shipping noticed. Data Warehousing

17. _______ is the computer-to-computer exchange of business documents from retailer tovendor, and back.

a. EDI.b. RFID.c. Advance shipping noticed. INTERNET service

18. There are a variety of ways in which EDI data can be transmitted. One of these options is

incorrect:a. shipping merchandiseb. Web-based systemsc. proprietary EDI Systemsd. BOTH (b) and (c)

19. The information stored in the data warehouse is accessible to _____________.a. the frontline sales person within the storeb. the managers on the floor onlyc. the HR and sales deptt.d. several dimensions and levels

20. An _______ is a collaborative network that uses Internet technology to link businesses withtheir suppliers, customers, or other businesses.

a. Intranet

b. Extranetc. Cross dockingd. Multichannel logistics

21..Popular in the grocery and drug industries, _______________ is an inventory managementsystem using EDI in which a retailer will send information to a manufacturer and the manufacturer willuse the data to construct a computer-generated replenishment forecast.

a. collaboration, planning, forecasting and replenishment (CPFR)b. QRc. Reverse logisticsd. retail data warehouse


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22.The security policy of EDI. System should not incorporate:a. Authenticationb. Authorizationc. Integrityd. pull logistics strategy

23. _______ is merchandise thats ready to be placed on the selling floor.a. Reverse logisticsb. Quick response delivery systemc. Freight forwardersd. Floor-ready merchandise

24. _________ refers to making price and identification labels and placing them on themerchandise.

a. Ticketing and markingb. Cross dockingc. EAS.d. Pick ticket

25. _____ is a document that tells the order filler how much of each item to get from the storage

area.a. Cross dockingb. Pick ticketc. Markingd. UPC code

26. ______ are companies that purchase transport services. They then consolidate small shipmentsfrom a number of shippers into large shipments that move at a lower freight rate.

a. Transportersb. Outsourcerc. Freight forwardersd. Public warehouses

27. An upscale retailer would offer _____ customer services than a discount store.

a. Lessb. Morec. Averaged. Equal

28.______________ are inventory management systems designed to reduce the retailers lead timefor receiving merchandise.

a. Quick response delivery systemb. Reverse logisticsc. Management of outbound transportationd. None of these

29.__________ describes the orders for the merchandise generated at the store level on the basis ofdemand data captured by POS. terminals.

a. Push logistics strategy

b. Pull logistics strategyc. Advanced shipping noticed. Logistics

30. This is not one of the benefits of the QR Systems:a. Reduced lead timeb. Increased product availabilityc. Lower inventory managementd. Inviting more loyal customers


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31. Ideally, the database should not contain the following information:a. Transactionsb. Customer preferencesc. Responses to marketing activityd. Privacy and secret details of the customer

32. The inventory used to guard against going out of stock when demand exceeds forecasts or whenmerchandise is delayed is termed as _________.

a. Back orderb. Backup stockc. Bait-and-switchd. Base stock

29.A part of an order that the vendor has not filled completely and that the vendor intends to ship assoon as the goods in question are available.

a. back orderb. backup stockc. bait-and-switchd. base stock

30. _________ is a specific type of data analysis that focuses on the composition of the bundle ofproducts purchased by a household during a single shopping occasion.

a. RFM Analysisb. LTV scoresc. Market basket analysisd. Customer pyramid

31. _________ is the descriptive and record-keeping function of an inventory control system;includes the stock number, item description, number of units in hand and on order and sales for theprevious periods.

a. Basic merchandiseb. Bargain brandingc. Basic stock listd. Basic stock method

32. A merchandise categorys sales pattern over time is known as _________.a. category captainb. category life cyclec. category managerd. category killer

33.A warehouse at which merchandise is delivered to one side of the facility by vendors, is unloadedand is immediately reloaded onto trucks that deliver merchandise to the stores.

a. Silver segmentb. Platinum segmentc. Iron segmentd. Gold segment

34. Customers in the lowest segment of customer pyramid can cost the company money. They oftendemand a lot of attention but do not buy much from the retailer.

a. cumulative attractionb. cross-shoppingc. cross docking distribution centred. (a) and (c) both

35.An opportunity to purchase at an extra discount more merchandise than the retailer normallyneeds to fill demand.

a. FOB. Originb. Forward integrationc. Forward buyd. Fill rate


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36. When the retailer pays the freight.a. Freight collectb. Freight prepaidc. Flexible pricingd. Fringe benefits

37. Goods or merchandise available for resale.a. Inventoryb. Inventory shrinkagec. Inventory turnoverd. Invoice cost

38. The actual amount due for the merchandise after both trade and quantity discounts are taken.a. Inventoryb. Inventory shrinkagec. Inventory turnoverd. Invoice cost

39. Warehouse that is owned and operated by a third party.a. Retail inventory methodb. Private exchange

c. Public warehoused. Both (a) and (b)

40. The stock level at which a new order is placed.a. Reorder pointb. Remarkingc. Reverse auctiond. Safety stock

2Retail Supply Chain Mgt.

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