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SUMMER INTERNSHIP

2013 - 2014

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EMPLOYEE ENGAGMENT

Project Guide(s)

1. Industry-Mr. Abhijit Ray

2. Academic-Dr. Ashok Kumar

TAJ(THE GATEWAY HOTEL

GANGES),VARANASI

By:

Manvi Jaiswal

MBAHR

IIIrd sem

Batch 20013-14

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Objectives

1. To known the work culture of the taj (gateway hotelganges) Varanasi.

2. To known the working condition of employees.

3. To known what all employee engagement activities

are going in taj (gateway hotels ganges) Varanasi.

4. To known what employees welfare activity aregoing in taj (gateway hotel ganges) Varanasi.

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Research Methodology

1. Primary Data The data was collected by questionnaire to know the

employees need and requirement.

2.Secondary Data

Journals

Prospectus

www.tajhotels.com

3.Methods of data collection

Questionnaire

The questionnaire which was prepared was structure

undisguised.

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4. Sample Design Sample unit : Employee

Sample size : 15

Sample area : Taj (The Gateway Hotel Ganges)

Varanasi Sample Duration :one week

5. Tools and Techniques of analysis:- Questionnaires

(Questionnaires were filled by the head of all thedepartments).

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Findings

The large no. of employees are satisfied with the Tajwork culture and condition.

Employees are satisfied with their salary whichorganization provides to its employees.

Employees are happy in Taj and in Taj employees aregrowing on the basis of question that has been asked inthe questionnaires by this we can find out thatemployees are happy with the organization and theyknow that as the organization is growing they will alsogrow.

Taj takes care of its employees emotional quotient very

well as we have find out from the questioner. Taj looksupon employees problem and try to solve them.

Taj considers issues related to health and safety so thatemployees feel comfortable and work hard that willincrease organization productivity.

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Limitations

1.Improper layouts.

2.Inefficient communication flow.

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Conclusions 1. Organization work for employee welfare and the

satisfaction level of employees are high.

2. Employees are totally satisfied with taj workingatmosphere, working hours and relaxing hours betweentheir shifts.

3. Employees are satisfied with the salary, benefits andwhatever organization does for the employees welfare.

4. They are also agreeing that organization take itsemployee as it assets because organization counts itsemployees suggestion & their innovative ideas and theyare rewarded for their ideas and suggestion.

5. Worker feel honored engaged with taj and they areaware about the tajs brand, products and serviceswhich they provide to its customer.

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Recommendations

1.Trainings and Development

2. Hygiene Factor

3. Technology Up gradation

4. Salary

5. Female ratio

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THANK YOU

10Amity Business School, AmityUniversity, Lucknow Campus