2nd Case Study - Why Transport for London set up a PMO

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Transcript of 2nd Case Study - Why Transport for London set up a PMO

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Why a TfL PMO?

Mark Woodhouse

PMO Reporting Lead – TfL

[email protected]

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The Transport for London Story

• The journey began in 2000 as TfL was created as

part of the Greater London Authority

• For the first time London had a single Transport

strategy and vision

• All modes of transport brought together within

one organisation

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The Transport for London Story

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The Journey so far

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So why a TfL PMO?

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A TfL PMO because..

• We need to understand whether we are delivering

the Mayor’s Transport vision

• Clearly separate Operational expenditure from

Capital investment

• With an annual Capital Investment spend of

approximately £1.8bn we need to have visibility

• Our investors want confidence in our ability to

deliver

• We need a consistent way to measure our

performance, aligning Processes, Capability and

systems

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TfL PMO was created

• Four elements of the PMO were created

– Centre of Excellence

– Assurance

– Programme Performance and Controls

– Business Change

• Move to align with industry best practice linking

to APM

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Pathway

• Within Pathway resides our governance and

methodology for delivery

• For the first time TfL has a single methodology

and governance structure for all Capital

investment

• Linked to the Company Management System to

integrate with standards and policies

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Pathway

• Where the Pathway Project Management Plan

(PPMP) tool and product matrix are stored

– The Product Matrix lists the products that are potentially

needed to deliver the requirements of the lifecycle

– PPMP is a record of what documents have been and will

be produced

• Through the products we can define what a

project, programme or portfolio will deliver, how

and when so it can be measured

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Integrated Assurance Reviews

• One of the mandatory products is the Integrated

Assurance and Approvals Plan

• Different levels of review depending on size,

complexity and risk – Three lines of defence

• Managed within appropriate level of governance

• Drive consistency through the organisation

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The Journey continues

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The Future of TfL

• The organisation will continue to grow with the

introduction of Crossrail and other new

infrastructure

• As money gets tighter we need to ensure we are

getting the most out of every penny spent

• Need to have information available at the touch of

a button

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The Change Programmes

• Building Information Modelling (BIM) – To enable collaborative working with the industry

• Building a Better Finance – To allow better integration of financial resources and

information with the business

• Run Better – Exploit technology to make us more efficient

• Integrated Project Controls – To fully integrate project methodology and provide

compliance

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The journey to Integrated Assurance

• Define what we are doing

• Measure what we are doing

• Drive it consistently through the business

• Sustain the business at the level required through

technology

• Once we get there we can begin the path of

continuous improvement

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