2_EnglishforSellers

30
1 English for sellers I. Cashier Vocabulary Word Meaning action code a number cashiers type on the register to tell the computer to do something (#2A=void item) adjustment a change (usually related to price change) age restricted items products such as alcohol, tobacco, and restricted movies and videos which cannot be purchased by minors aisles long narrow areas that a room is divided into associate another employee who works with you bag verb to place purchased items in a bag for the customer bank card a card that allows customers to purchase an item using money from their bank account (also called debit card) bar code a series of lines that a computer reads to determine the product and price bill the total amount owed by the customer (also called receipt) break a short time for an employee to take a rest from work bulk items that are purchased in large amounts (also refers to items where customer collects the amount

description

English for Sellers

Transcript of 2_EnglishforSellers

22

English for sellersI. Cashier VocabularyWordMeaning

action codea number cashiers type on the register to tell the computer to do something (#2A=void item)

adjustmenta change (usually related to price change)

age restricted itemsproducts such as alcohol, tobacco, and restricted movies and videos which cannot be purchased by minors

aisleslong narrow areas that a room is divided into

associateanother employee who works with you

bag verbto place purchased items in a bag for the customer

bank carda card that allows customers to purchase an item using money from their bank account (also called debit card)

bar codea series of lines that a computer reads to determine the product and price

billthe total amount owed by the customer (also called receipt)

breaka short time for an employee to take a rest from work

bulkitems that are purchased in large amounts (also refers to items where customer collects the amount desired from a large bin)

cashpaper or coin money that the customer gives for payment

cash advancemoney given to an employee or customer that he will have to pay back later

cash registersystem used to key in purchases; also makes mathematical calculations and records payments

changethe money you give back to a customer

charge verbto request a certain payment (They charge fifty dollars an hour.)

charge verb and nounto pay (payment) with a credit card

checkoutthe place where customers go to pay for purchases

clerkperson who serves customers; usually stands behind a desk

coinssmall amounts of money; circular shape (also called change)

company proceduresthe rules and practices outlined by the employer for the employees

competitionother businesses that offer similar products or services

counterfeitmoney that looks real but is actually fake

coupona piece of paper that offers a set discount on a product or service

consumerthe person who buys and uses the products and services

coupona piece of paper that offers a set discount on a product or service

currencytype of money used in each country (eg. dollar, yen)

customerthe person who buys the product or service

customer servicefulfilling the needs of the people who buy products or services

damaged; defectivedoes not work or does not look new

deactivateremove security device

debitto take money out (also refers to paying with a bank card)

denominationrelated to type of currency (eg. ones, tens, fifties )

department storea store that sells a wide variety of personal and household needs, such as groceries, furniture and clothing

discounta price reduction

estimateguess the right amount

floatthe amount of money in a cash register or till before and after a person's shift

feedto insert the end of a roll of paper into a slot

gift certificate; gift carda pre-paid card that a customer uses to pay for purchases

gift receipta receipt that documents a purchase but does not include the price of the product

identificationphotograph and official document that proves who a person is

initialsfirst letter of a person's first and last name

inquirya question

key into type a code into a cash register

(put on) layawayto put a product away for a customer who will come back to purchase it at a later time

loga record of sales information

manualinstruction booklet

merchandisethings that customers buy

multiple itema product that a customer is buying more than one of (eg. five balls)

multitaskdo many things at once

NOFan error code that means a product price is not on file

on salecosts less than usual

orientationa time for learning about the company and job

peak timethe busy time of the day

perka little bonus that employees enjoy on top of their wage or salary (eg. restaurant employees get free lunch)

personal checka written document that allows a business to retrieve funds from a customer's bank account

price overridechange the automated price of a product or service

POS systemPoint of Sale system (cash register)

price tagthe sticker or ticket that tells customers what a product costs

producefresh fruit and vegetables

promotiona special discount or offer

prompt serviceto help customers quickly

punch in/outrecord the start and end time of your shift using a time clock system

rain checka ticket given to a customer that allows them to receive an out-of-stock item or attend a cancelled event at a later date

receipta piece of paper that records the place, time, and price of items or services purchased

reduce(d)price is less than usual

refundget money back

register areathe place where a cashier stands and serves the customer

register tapethe paper that goes into the cash register and provides a printed record of all transactions

retailera store or business that sells products for the manufacturer

ring intype the product code or service item into the POS

safea secure cabinet where a large amount of money is locked up; requires a code or key to open

salea price reduction

scanpass a product over a laser (scanner reads the bar code and transfers the data (price, product name) to the POS system)

schedulea table that identifies the weekly or monthly shifts for each employee

security devicea device attached to products that will set off an alarm if it is not removed by the cashier

serial numbera number system used to identify products and services

shelveslong rows of flat wood or metal used to hold products that are for sale in a store

shift reporta record of notes that must be handed in by a cashier at the end of a work shift

sign in/sign offindicate that one is starting or finishing

suppliesthings that are needed to do a job (eg. calculator, pens, paper)

supplierthe company or business that provides a retailer or wholesaler with products to sell

swipeslide quickly across (eg. Swipe your credit card through the card reader, please.)

tallyadd up

tax exempta special case in which the customer does not have to pay taxes

tendermoney

terminala single computer or POS system

tillthe drawer that holds money in a cash register

transactionthe sale and purchase of a product or service

UPCUniversal Product Code: a number the identifies the product and the retailer

voidcancel a transaction

wholesalethe sale of a large quantity of goods to a retail outlet

workstationthe area where a cashier works

II. Stores and Consumer GoodsTypes of selling placesretail store, wholesale store, chain store, convenience store;department store, specialty shop, hypermarket, box store, warehouse;food store, supermarket, grocery store, farmers' market, food market;street market, flower market, secondhand shop, flea market;street vendor, ice cream vendor, fruit stand, hot-dog stand, newsstand;drugstore, pharmacy;Specialty shops, specialty storesmusic store, record store, bookstore, china store, electric appliances store, computer store, toy store, sporting goods store, haberdashery store, variety store, hardware store, lumberyard, tobacco shop, cigarette store;Some specialty stores and their goodsOffice supplies, stationery storestationery, copy paper, white paper, writing paper, drawing paper, ruled paper, carbon paper;notebook, notepad, scratch paper, file, folder, binder, organizer;pen, ballpoint pen, ball pen, fountain pen, pencil, color marker, crayon;ruler, stencil, pencil sharpener, eraser, clipboard, drawing board;paper clip, stapler, tack, Scotch tape, adhesive tape, sticker, label;paper knife; penknife; wastebasket, wastepaper basket;Cosmetics and toiletriestoothpaste, toothbrush, dental floss, mouthwash;soap, shampoo, hair conditioner, hairbrush, comb;deodorant, antiperspirant, perfume, toilet water, lotion;cream, facial cream, hand cream, moisturizing cream, shaving cream;shaver, razor, blade;make-up, lipstick, lip gloss, rouge, mascara, eyeliner, eye pencil, eye shadow, eye shade;nail polish, nail polish remover, manicure scissors, nail file;paper tissues;Home appliances, household applianceslamps, lights, floor lamp, desk lamp, reading lamp, chandelier, light bulbs, flashlight;TV set, stereo system, radio, air conditioner, iron, hair drier, hair dryer;refrigerator, freezer, microwave oven. electric stove, electric range, grill;mixer, food processor; meat grinder, meat chopper; toaster;electric teakettle, electric teapot, coffee maker, coffee machine; coffee mill, coffee grinder;washing machine, dishwasher;Housewares, kitchen utensilschina, porcelain, teapot, coffeepot, cup, saucer, mug, sugar bowl, creamer;crystal, glassware, stemware, glasses;tableware, platter, plate, dinner plate, salad plate, soup bowl, salad bowl;cutlery, knife, cleaver, carving knife, carving fork, bread knife, fruit knife;flatware, fork, dinner fork, salad fork, spoon, teaspoon, coffee spoon, tablespoon;cookware, pan, saucepan, casserole, pot, Dutch oven, frying pan, skillet;lid, handle, cutting board, tray, kitchen scales, dipper, strainer, funnel;spatula, ladle, tongs, nutcracker, can opener, kitchen scissors, ice pick;dishtowel, tea towel, paper towel, napkins, paper napkins;Furniture storetable, dining table, kitchen table, writing desk, computer table;tea table, coffee table, cocktail table, end table;bedstand, nightstand, night table, dressing table, vanity table, mirror;bed, queen bed, double bed, bunk bed, folding bed, sofa, divan, couch;chair, armchair, office chair, swivel chair, kitchen stool, bench;wardrobe, chest of drawers, sideboard, bookcase, bookshelf;cupboard, kitchen cabinet, kitchen counter;Other related wordssalesman, saleswoman, salesgirl, salesclerk;dealer, seller, buyer, customer, consumer.III. Food Products: Main ListFood Storesfood store, supermarket, grocery store, convenience store, farmers' market, food market;meat store (the butcher's), fish store, bakery (the baker's), dairy / dairy store;fruit store, fruit and vegetables store (the greengrocery / the greengrocer's);deli store / deli (delicatessen), confectionery, liquor store;street vendor, ice cream vendor, fruit vendor; fruit stand, hot-dog stand, ice cream stand.The Supermarketbakery department / bakery section / baked goods;meat section, fresh meat counter, frozen meat counter; fish section / fish; poultry section / poultry;dairy section / dairy products; fruit and vegetables section / produce department / fruits and vegetables;frozen food section / frozen foods; canned goods section / canned goods;deli counter / deli section / deli; candy section / confectionery / confections / sweets / candy;beverages section, soft drinks section; pet food section;customer, shopper, salesperson, salesclerk; shopping cart, shopping basket;department / section, aisle, shelf, counter, refrigerator, freezer, scale;checkout counter, cashier, cash register, to pay, receipt, groceries; paper bag, brown bag, plastic bag.FOOD PRODUCTSGrain and grain productswheat, rye, oats, corn (maize), barley, buckwheat, rice;baked goods / bakery goods, bread, rolls, cakes, cookies, pies;cereal, corn flakes, oat flakes, wheat flakes, rice flakes, muesli, popcorn;pasta, macaroni, noodles, spaghetti, vermicelli, angel-hair pasta, ravioli, dumplings;flour, dough, batter, cake mix;Baked goodsBreadbread, white bread, whole wheat bread, rye bread, raisin bread, garlic bread, sourdough (bread), French bread / French loaf, pita (bread), tortilla;Rollsroll, bread roll, sesame roll, poppy seed roll, cinnamon roll, hamburger roll, hot dog bun, crescent roll / croissant, bagel;Thin crispy breadscracker, biscuit, cookie, toast, breadstick, pretzel, hardtack / ship biscuit, wafer, waffle, crouton;Cakescake, shortcake, fruitcake, strawberry shortcake, coffee cake, chocolate chip cake;blueberry muffin, raisin muffin, cupcake, brownie, oatmeal cookie, chocolate cookie, gingerbread;Cakecake, birthday cake, wedding cake, Christmas cake, chocolate cake, honey cake, cheesecake, layer cake, napoleon, sponge cake, torte;Pastrypastry, home-made pie, apple pie, blueberry pie, tart, mince pie, meat pie, knish, pizza, doughnut, English muffin, fritters, pancakes, waffles;Meat, poultry, fishMeat and meat productsmeat, beef, pork, veal, lamb, mutton;beef steak, roast beef, ground beef, hamburgers, cutlets, spare ribs, pork chops, lamb chops, veal cutlets;ham, bacon, pastrami, corned beef; sausage, salami, smoked sausage, Bologna; hot dogs, link sausages, frankfurters, wieners;Poultrypoultry, chicken, turkey, goose, duck;whole chicken, chicken quarters, chicken leg, drumstick, chicken breast, turkey breast; eggs;Fish and fish productsfish, salmon, trout, sturgeon, cod, sole, flatfish, pike, halibut, tuna, perch, sea bass, herring, eel, mackerel;fish steak, salmon steak, fish fillet, fillet of sole; smoked fish, salted fish, marinated herring, caviar;Seafoodseafood, shrimp, prawns, crab, lobster, oysters, clams, shellfish, squid;Dairy productsMilk and milk productsmilk, whole milk, skim milk, low-fat milk, non-fat milk, pasteurized milk, dry milk, condensed milk;yogurt, kefir, sour milk, buttermilk; cream, sour cream, butter;cottage cheese, farmers' cheese, home-made cheese, cream cheese;Cheesecheese, Swiss cheese, Parmesan, Cheddar, Mozzarella, Roquefort, blue cheese;hard cheese, soft cheese, sharp cheese, mild cheese, smoked cheese, grated cheese, cheese spread;Ice creamice cream, sundae, vanilla ice cream, chocolate ice cream, ice cream cone;Fruit, berries, dried fruit, nutsFruitfresh fruit, apple, pear, apricot, peach, nectarine, plum, grapes, cherry, sweet cherry; lemon, lime, orange, tangerine, grapefruit;banana, kiwi, olive, pineapple, papaya, mango, avocado, coconut, persimmon, pomegranate; melon, watermelon;Berriesberries, strawberry, blueberry, cranberry, raspberry, black currants, red currants, gooseberry, blackberry, whortleberry;Dried fruitdried fruit, dried apricots, raisins, figs, prunes, dates, candied fruit;Nuts and seedsnuts, hazelnuts, walnuts, almonds, chestnuts, peanuts; pistachio nuts, cashew nuts, pecans, macadamia nuts; apricot pits, pumpkin seeds, sunflower seeds;Preservesraspberry jam, cranberry jam, grape jelly, honey, maple syrup, peanut butter;Vegetables, beans, herbsVegetablesfresh vegetables, salad vegetables, canned vegetables, leaf vegetables / greens;tomato, cucumber, onion, garlic, carrot, beets, potato, sweet pepper, paprika, hot pepper, chili pepper, green onions / spring onions, leek, mushrooms;cabbage, cauliflower, broccoli, Brussels sprouts, collards, artichoke, lettuce, spinach, celery, asparagus, cress, watercress;eggplant, aubergine, squash, gourd, zucchini, pumpkin, turnip, radish, horse radish;pickled cucumbers / pickles, marinated cucumbers, sauerkraut, canned olives;Peas, beans, corngreen peas, sweet peas, string beans, lima beans, kidney beans, black beans, soybeans, corn, sweet corn;Herbsdill, parsley, basil, coriander, mint;Fruit juice, beverages, drinksapple juice, orange juice, grapefruit juice, lemon juice, tomato juice, fresh fruit juice, frozen fruit juice;tea, green tea, black tea, tea with milk, iced tea, herbal tea, mint tea, Indian tea;coffee, instant coffee, espresso, cappuccino, decaffeinated coffee / decaf, coffee with milk, coffee with cream, half-and-half, black coffee;cocoa, hot chocolate, milkshake;Water, soft drinksmineral water, spring water, soft drinks, soda water, lemonade, cider, ginger ale;Alcoholic drinks / liquorbeer, wine, red wine, white wine, champagne; vodka, cognac, brandy, whisky, liqueur; cocktail, punch;Sauces, salad dressings, vegetable oils, fatstomato sauce, ketchup, mushroom sauce, meat sauce, steak sauce, gravy, spaghetti sauce, hot sauce, chili sauce, barbecue sauce, sweet-and-sour sauce, soy sauce, garlic sauce, white sauce, dip sauce, apple sauce, cranberry sauce;salad dressing, Russian dressing, Italian dressing, French dressing, blue-cheese dressing, mayonnaise;vegetable oil, olive oil, corn oil, sunflower seed oil, sesame oil;margarine, grease, lard, animal fat, vegetable fat;Seasoning and spicesseasoning, spices, flavoring, condiment, relish;pepper, ground pepper, whole pepper, red pepper, hot pepper, chili pepper, salt, mustard, garlic;herbs, seeds, bay leaf, basil, cinnamon, cloves, coriander, dill, parsley, nutmeg, mint, caraway, thyme, cardamom, tarragon, lemon peel, oregano, marjoram, rosemary;Sweets, candy, chocolatecandies, sweets, caramels, mint drops, jelly beans, lollipop, bonbons;chocolates, chocolate candies, chocolate, chocolate bar, candy bar;taffy / toffee, fudge, marshmallow.Expressions of quantityA bag of: a bag of potatoes, a bag of oranges, a bag of dog food, a bag of potato chips;A bar of: a bar of chocolate, a candy bar, a bar of soap;A bottle of: a bottle of milk, a bottle of mineral water, a bottle of grapefruit juice, a bottle of red wine, two bottles of beer, a bottle of ketchup, a bottle of soy sauce;A bowl of: a bowl of breakfast cereal, a bowl of cornflakes, a bowl of salad, a bowl of soup;A box of: a box of spaghetti, a box of corn flakes, a box of crackers, a box of cookies, a box of chocolates, a box of matches;A bunch of: a bunch of parsley, a bunch of carrots, a bunch of radishes, a bunch of flowers;A can of: a can of green peas, a can of olives, a can of tomato soup, a can of sardines, a can of beer, a can of hair spray;A carton of: a carton of milk, a carton of fruit juice, a carton of eggs, a carton of cigarettes (ten packs of cigarettes);A container of: a container of sour cream, a container / a cup of yogurt;A cup of: a cup of coffee, a cup of tea, a cup of soup, a (plastic) cup of coffee;A dozen (of): a dozen eggs, two dozen eggs, a dozen oranges, a dozen of hamburger rolls;A gallon of: a gallon of milk, a gallon of spring water;A glass of: a glass of milk, a glass of beer, a glass of wine;A head of: a head of cabbage, a head of cauliflower, two heads of garlic;A jar of: a jar of coffee, a jar of mayonnaise, a jar of raspberry jam, a jar of pickles;A loaf of: a loaf of bread, a loaf of French bread, two loaves of rye bread;A mug of: a mug of beer, a mug of coffee;A package of: a package of hot dogs, a package of chicken legs, a package of sesame rolls, a package of cookies, a package of cottage cheese, a package of popcorn, a package of beans, a package of candies;A pack of: a pack of chewing gum, a pack of cigarettes, a pack of cards; a six-pack of beer, a twelve-pack of mineral water, a twin pack;A piece of: a piece of bread, a piece of cake, a piece of pie, a piece of fruit;A pint of: a pint of blueberries, a pint of cream, a pint of beer;A pound of: a pound of meat, three pounds of ground beef, a pound of cheese, a half pound of butter, two pounds of tomatoes;A quart of: a quart of milk, a quart of apple juice, two quarts of orange juice;A roll of: a roll of toilet paper, a roll of paper towels, a roll of foil, a roll of film;A slice of: a slice of bread, a slice of pie, a slice of pizza, a slice of cheese, a slice of meat; a slice of tomato;A teaspoon of: a teaspoon of instant coffee, a teaspoon of syrup; a tablespoon of salt;Sugar: a lump of sugar; two lumps of sugar; a cube of sugar; a teaspoon of sugar; a spoonful of sugar;A tube of: a tube of mustard, a tube of hand cream, a tube of shampoo, a tube of toothpaste;One, two, five: two fish, four salmon steaks, five frozen hamburgers, three cinnamon buns, six oranges.Weight1 ounce (oz.) = 28.35 grams (g)1 pound (lb.) = 16 ounces = 453.6 grams2.2 pounds = 1 kilogram (kg)Liquid1 pint (pt.) = 0.473 liters (L, l)1 quart (qt.) = 2 pints = 0.946 liters1 gallon (gal.) = 4 quarts = 3.785 litersIV. Clothes and AccessoriesClothesclothes, garments, wear, dress, outfit;ladies' wear, men's wear, children's wear, baby clothes;footwear, headgear, underwear, beachwear, sportswear, sleepwear;winter clothes, summer clothes; casual clothes, formal clothes;expensive clothes, cheap clothes; nice clothes, shabby clothes;designer clothes, hand-made clothes, ready-made clothes;fashion, vogue, haute couture;Outer garmentswinter coat, warm coat, fur coat, sheepskin coat, storm coat, parka, snowsuit;coat, topcoat, overcoat, trench coat;raincoat, waterproof (coat), slicker;leather jacket, bomber jacket, car coat,windbreaker, windcheater, sports jacket;Ladies' clothescasual dress, formal dress; summer dress, woolen dress;cocktail dress, low-cut dress, evening dress, evening gown;business suit, pants suit;button-through dress, pinafore dress, house dress;maternity wear, maternity dress;sweater, jersey, cardigan; jacket, vest;blouse, shirt, tunic, T-shirt, tank top, halter top;skirt, miniskirt, long skirt, pleated skirt, black skirt, culotte;pants, slacks, trousers, jeans, denims, shorts;bathing suit, swimsuit, bikini;jumpsuit, warm-up suit;Men's clothesbusiness suit, three-piece suit; tuxedo, tail coat, tails; black tie, white tie;trousers, slacks, jeans, denims, shorts;jacket, blazer, vest; sweater, turtleneck sweater, pullover, jumper, sweatshirt;shirt, polo shirt, T-shirt, tank top;warm-up suit, training suit, trunks,bathing trunks, swimtrunks;overalls, work clothes, uniform;Underwear, hosiery, sleepwear, robespanties, bra, slip, half slip;briefs, underpants, T-shirt, undershirt;pantyhose, tights, leggings, stockings,socks, slouch socks, knee-high socks;pajamas, sleepshirt, nightgown;housecoat, robe, bathrobe, terry-cloth robe;Parts of clothes and their typescollar, turtleneck collar, shawl collar, stand-up collar, V-neck, crew neck, collarless;sleeve, long sleeve, short sleeve, sleeveless; padded shoulders, cuffs;pocket, front pocket, back pocket, side pocket, patch pocket; slash pocket, inside pocket;Fabric and materialcotton, linen, silk, wool, mohair;velvet, corduroy, denim, suede, leather;synthetics, nylon, polyester, Lycra, spandex;artificial fur, natural fur, mink, fox, sable, chinchilla, beaver, rabbit, astrakhan, sheepskin;knitted, knitted cap (socks, sweater, etc.);embroidery, embroidered dress (blouse, shirt, etc.)Patterns and colorsfloral pattern, floral print, animal print, paisley print, bright print, all-over print;print skirt, print shirt, printed top, printed sleeves;striped, checked, checkered, plaid, polka dot, paisley;bright colors, colorful, pastel colors, soft colors;light-blue, dark-green, bright-red, black-and-white;black, blue, brown, gray, green, navy, pink, orange, red, yellow, white;Accessoriesbag, handbag, purse, clutch, briefcase, attache case;wallet, pocketbook, billfold, purse;make-up kit, cosmetic case, shaving kit, travel kit;travel bag, carry-on bag, flight bag, duffel bag, sport bag, backpack, rucksack, tote bag;suitcase, garment bag, Pullman bag, trunk;belt, suspenders, straps, umbrella;zipper, buckle, clasp, Velcro, button;hat, fur hat, beret, cap, baseball cap, hood, headband, helmet;scarf, kerchief, silk scarf, woolen scarf, knitted scarf, muffler, shawl;gloves, mittens, earmuffs;handkerchief, sunglasses, glasses, contact lenses;necktie, tie, silk tie, bow tie;Shoeswinter boots, ladies' boots, hiking boots, rubber boots;walking shoes, Oxfords, loafers, moccasins;pumps, evening shoes, patent leather shoes;high-heel shoes, low-heel shoes, flat-heel shoes;sandals, open-toe shoes, slippers, mules, rubber thongs;tennis shoes, running shoes, sneakers, training shoes, trainers, athletic shoes;sole, insole, lining, cushioning, heel, tongue, buckle, shoe laces;Jewelrygold ring, diamond ring, engagement ring, wedding ring;necklace, bracelet, brooch, earrings;chain, pendant, charms;cuff links, tie tack, tie pin;precious stone, semiprecious stone, jewel, gem, gemstone;diamond, ruby, sapphire, emerald, alexandrite, opal, topaz, pearls;watch, wristwatch.V. Practice:a. Shopping phrases:Shopping

Can I help you? ? ( )

No, thanks. I'm just looking around., . .

No, thank you. I'm just looking., . .

Yes, please. Could you show me some hats, please?, . ?

Yes, please. I'd like to buy a bag., . .

I'd like to buy a sweater / a jacket / a pair of shoes / a pair of jeans. / / / .

I'd like to buy a present for a lady / a souvenir / a few souvenirs. / / .

Excuse me. Could you help me?, ?

I'm looking for a gray business suit. .

I'm looking for a black leather coat. .

What size clothes do you wear? ?

I wear size 54 clothes. / I wear clothes in size 54. (size fifty-four) 54- .

I wear size XL clothes. (eks'el extra large) XL.

What size shoes do you wear? ?

I wear size 10 shoes. / I wear shoes in size 10. (size ten) / I wear size 44 shoes. / I wear shoes in size 44. (size forty-four) 10- . / 44- .

What is your size? ?

I don't know my size. .

Can I try it on? ?

Where can I try it on? ?

The dressing rooms are over there. () .

Do you think it fits me? , ( )?

I'm afraid this dress is too small for me., .

I'd like the same in a larger size. .

I'd like the same in a different color. .

Is it real leather? Is it genuine leather? ? ?

Is it real gold? Is it pure gold? ? ?

Is it pure wool? ?

Is it pure cotton? ?

Is it handmade? ?

Where was it made? ?

It was made in India. .

What kind of fur is it? ?

It is fox / mink / sable / chinchilla / beaver / sheepskin. / / / / / .

It's artificial fur. .

How much is it? ?

How much does it cost? ?

It's four hundred and sixty dollars. .

Can you show me something less expensive? - ?

I'll take it. .

I'll pay by credit card. .

I'll pay cash. .

Could you give me the receipt, please? , .

I bought this leather jacket here yesterday and it's torn inside. , .

I'd like to replace it, please. , .

I'd like to return it, please. , .

I'd like my money back, please. .

b. Shopping for food:I have to go to the supermarket to buy some food. , .

Where is the nearest supermarket / grocery store / food market, please? / / , ?

I'd like a loaf of white bread, please. , .

I'd like a loaf of rye bread, please. , .

I'd like three sesame rolls, please. , .

A package of hamburger rolls, please. , .

I'd like a pound of cheese, please. () , .

I'd like a half pound of butter, please. .

Excuse me, where can I find dairy products?, ?

Excuse me, could you tell me where the dairy section is?, , ?

It's on aisle 4, next to the bakery section. 4, .

I'd like a package of cottage cheese and a container of sour cream, please. , .

Three cups of strawberry yogurt, please. , .

A carton of milk / orange juice, please. / , .

A quart of milk, please. () , .

A jar of mayonnaise, please, and a bottle of tomato sauce / a bottle of ketchup. , , / .

How much are these nectarines? ?

They are three dollars a pound. ().

Two big oranges, please, two pounds of red apples, and a package of sweet cherries. , , .

I'd like a head of cauliflower, please. , .

A bunch of carrots, please. , .

Two pounds of tomatoes and a pound of onions, please. , .

A bag of potatoes, please. , .

A package of hot dogs, please. , .

Four pork chops, a pound of ground beef, and four fish steaks, please. , , .

Six frozen hamburgers, please. , .

One small chicken, please. , .

A pound of ham and a pound of smoked sausage, please. , .

A dozen eggs, please. , .

A box of spaghetti, please. , .

A box of corn flakes, please. , .

A box of chocolates, please. , .

A bar of chocolate, please. , .

A jar of blueberry jam, please. , .

A six-pack of beer and a twelve-pack of mineral water, please. ( 6 ) ( 12 ) , .

Two bottles of spring water, please. , .

A can of lemonade, please. , .

A bottle of red wine, please. , .

Four rolls of toilet paper, please. , .

Two packs of Winston cigarettes and a pack of chewing gum, please. , .

How much does it come to? ? (.. )

How much is it? ?

It's sixty-four dollars and thirty cents. .

Here's sixty-five dollars. Thank you. . .

Here's your change. Have a nice day! . !

c. Cashier transactions: Do you have a discount card today? Are you using any coupons today? I will need to see some ID to sell you a lottery ticket. (for age restricted items) I'm sorry but your card has been declined. Would you like to use another form of payment? (when a credit or debit card has insufficient funds.) Will there be anything else for you today? Is this everything today? And how was everything today? (service industry) Will that be cash or charge? How will you be paying today? Your total comes to $16.50. From twenty...and here's $3.50 change. Please swipe your card. I just need to see some photo ID to verify your check. Would you like your receipt in the bag?