27th ANNUAL ‘18 Claims Management & Leadership

Hyatt Regency Coconut Point - Bonita Springs, FL

10 13

JUNE 1. Monday Keynote Joe Contrera 2. Tuesday Keynote Phil Gwoke 3. Special Guest Speaker Kim Christine 4. Special Guest Speaker Michele Adams

Conference Speakers:

CONFERENCE

HYATT REGENCY COCONUT POINT 5001 Coconut Rd ~ Bonita Springs, FL 34134

WCCP Board of Directors

Greetings: On behalf of the Association of Workers' Compensation Claims Professionals (WCCP) we welcome you to the 27th Annual Claims Management & Leadership Conference, as we learn the art of “Getting Beyond Great,” with three days of interactive Leadership and Technical workshops from the Industries' top executives, medical and legal professionals. After enjoying a night of catching up with friends and colleagues at our Sunday Evening Chairman’s Reception, join us on Monday morning as we announce the recipient of our Annual WCCP “Rising Star” Award. The Rising Star award recognizes a senior level adjuster, or newly appointed supervisor, who exemplifies the professionalism to reach that next level in their career to become “Tomorrow’s Leader”. We are also excited to congratulate Meghan Sorg, and Jasmine Green, this year’s Fran Brown Scholarship recipients. On Monday, after a great day of interactive leadership and technical workshops, meet us on the Cypress Courtyard for a “friendly” game of volleyball at the WCCP’s sponsored tournament, and our 2nd Annual Cornhole Tournament. If playing isn’t your thing, you can join us poolside to cheer for your favorite team while munching and sipping on a frozen concoction. As we begin our conference planning each year, we are reminded that only through the generous support of our sponsors, the time and talents of our speakers, and the WCCP Board of Director’s, that this program is made possible. We also recognize in today’s business climate, the decision that our attendees make to invest in their own leadership development is not a small sacrifice and for that we appreciate your commitment. With added certification credits, which now includes HR General Credits, we hope to continue to meet the educational and certification needs of our industry. We hope you’ll consider the value this conference has for other managing claims, medical, legal and human resource professionals within your organization and encourage them to join you next year. Sincerely,

Lorie Stacy

Lorie Dove Stacy Hosman Chief Operations Officer Executive Director Commercial Risk Management, Inc. WCCP Association Chairperson of the Board

Lorie Dove/Chairperson Commercial Risk Management, Inc. Jackie Hilston/Vice President The Zenith Insurance Company Denice Ferencak/Secretary Walt Disney World Resort Tom Chasser/Treasurer Travelers Insurance Company Victor Marrero/Director Seminole Tribe Bob O’Halloran/Director Summit Consulting, LLC.

27th Annual Claims Management & Leadership

Conference

Breaking into the Millennial Mind: Strategies for Recruiting, Retaining, and Motivating

Tuesday Keynote: Phil Gwoke, BridgeWorks Tuesday, June 12th, 2018

Business is being rocked by a powerful generation that is going to comprise 75% of the global workforce by 2025.

Millennials (born 1980-1995) – the first generation to rival Baby Boomers in population size – are showing up at work with their own set of attitudes, expectations and values. Tech-savvy and ambitious, they’re bringing with

them an entirely new way of doing business. How prepared are Gen Xers, Baby Boomers and Traditionalists to manage them? Phil is sure to leave you with many take-a-way's on just how to "Break into the Millennial Mind."

Thank You to Those Who Participated in this year’s Golf Tournament!

Tournament proceeds this year will benefit one of our own, Diane Mummaw, in her fight against ALS. There's still time to

donate throughout the conference by visiting the WCCP Registration desk.

"Get Beyond Great with The Five Critical Truths of Authentic Leaders"

Monday Keynote: Joe Contrera, Alive@Work Monday, June 11th, 2018 Joe Contrera, leadership coach, author, and founder of Alive@Work, will demonstrate how we can "Get Beyond Great with The Five Critical Truths of Authentic Leaders".

As an executive coach, Joe challenges leaders to lead from their strengths and go beyond their comfort zones. Joe inspires his audiences to take 100% accountability and ownership for everything in their lives. By disrupting

their current mindset, he helps others to overcome their self-limiting beliefs.

Keynote Speakers:

Sponsored by:

Kids' Chance of Florida joins 32 Kids' Chance of America state chapters in providing scholarships and educational assistance to

children of Florida workers' seriously or fatally injured on the job.

The WCCP is excited to join the many volunteers, donors, sponsors and partners in changing the lives of so many deserving children, who without the support of Kids' Chance may not be able to achieve their educational

goals. Kids’ Chance of Florida needs the Industry's assistance in identifying children who may fit the eligibility

requirements for what we hope to be many scholarship opportunities. Please keep an eye on the Kids' Chance of Florida's website

at www.kidschancefl.org for scholarship eligibility requirements, scholarship applications, and individual and corporate

donation opportunities.

Gold Golf Sponsors:

Sponsored by:

&

1:00pm - 2:00pm Tectonic Shifts in Workers’ Compensation

Honorable David Langham, Deputy Chief Judge of Compensation Claims

Much like our world, the world of workers’ compensation is comprised of moving

parts. As outside forces shift them, there is resistance, friction, incremental

movement and the occasional collision or eruption. In this informal workshop, Judge

Langham will explain more about the interactions, the legal foundations, and the

inherent pressures of the evolving systems and our challenges in managing them.

1:00pm - 2:00pm "Workers' Continuity, the True Cost of Not Being Prepared"

Fred Klapetzky, A Going Concern, Inc. Maury Remmers, Greater Orlando Aviation Authority

Join Fred and Maury as they take you into the iceberg that Business Continuity

Planning works on. Like an iceberg, the visible parts are just that visible and the

90% that's hidden represents the real cost of not being prepared.

3:00pm - 4:00pm Private Cocktail Reception for Exhibitors/Sponsors in

The Banyan Courtyard

4:00pm - 6:30pm

Volleyball & Cornhole Tournament/Entertainment & Munchies/Drinks

Whether playing a “friendly” game of

volleyball or cornhole...or, enjoying a

cocktail poolside, come out and cheer on

your favorite team.

8:00am - 2:00pm Golf Tournament & Awards Luncheon Raptor Bay Golf Club - Hyatt Regency

2:00pm - 4:00pm Conference Registration and Sponsor Set-Up

6:00pm - 7:30pm Chairman’s Welcome Reception

Belvedere Terrace /Lounge - Hyatt Regency

Don’t miss the chance to kick-off this year’s conference right with a fun evening of great food, drink, and entertainment.

SCHEDULE OF EVENTS:

Sunday, June 10, 2018

Monday, June 11, 2018

7:00am - 8:30am Sponsored Breakfast & Conference Registration

8:30am - 8:50am WCCP Welcome: Fran Brown & Rising Star Award Lorie Dove, Chairperson; Tom Chasser & Victor Marrero, WCCP Board of Directors

8:50am - 10:30am General Session "Get Beyond Great with The Five Critical Truths of Authentic Leaders"

Joe Contrera, ALIVE@WORK, LLC

In today’s ever-changing economy, employee engagement is a big competitive

advantage…IF your company has it. But do you know the single biggest factor that

influences employee engagement? Learn the answer to this question and so may

more in this interactive and often humorous presentation. 10:30am - 11:00am Sponsored Break

11:00am - 12:00pm The Future of Wearable Technology and Exoskeleton in Workers’ Comp

Robert McIver, PT, DPT, NCS, Brooks Rehabilitation

Just how far has technology taken us in the prevention of workers’ compensation

accidents? Embracing the use and benefits of wearable technology is the first step in

safety and injury prevention, first report of injury, development of treatment plans,

and the management of long-term catastrophic injuries. Even more importantly,

today’s exoskeletons are giving injured, and even paralyzed patients, the ability to

stand and walk again. In this hands on demonstration, Bob invites us to the “future”.

12:00pm- 1:00pm Sponsored Lunch

Monday General Session 11:00 a.m. - 12:00 p.m.

Monday Workshops 1:00 p.m. - 2:00 p.m.

Who’s going to defeat the 3-time reigning

champions?

Shhh...It’s a Surprise!

Join us as we say “thank you”

to our loyal sponsors and exhibitors!

Join us Monday Morning as we celebrate our Annual Rising Star Award Winner.

And the winner is….

7:30am - 8:45am Sponsored Breakfast & Conference Registration

8:45am - 10:25am General Session

“Breaking into the Millennial Mind: Strategies for Recruiting, Retaining, and Motivating” Phil Gwoke

Phil is a firm believer that companies who are forewarned and forearmed will reap

the rewards of the Millennial generation’s talents and their creative and pragmatic

approach to the world of work. This presentation will not disappoint as Phil takes us

through the strategies for recruiting, retaining and motivating this influential new

workforce, and potentially the next generation of injured employees. 10:25am - 11:00am Sponsored Break

11:00am - 11:50am “It’s All about Predictability” Robert Rodriguez, Esq., MKRS Law While attending hundreds of claimants’ depositions over the last 30 years, clear patterns begin to develop. During this workshop, Robert will provide pertinent insights to help attendees understand the psychology behind the “litigant” versus the truly injured and learn how to use these patterns to help reduce their claims handling expenses proactively at the onset of the claim with all stakeholders working together from the first report to final disposition. 11:00am - 11:50am “Pre-existing Psychological Comorbidities and the WC Claim” Debra Weiss, D.O.—The Zenith Understanding the common psychological comorbidities, utilizing the appropriate investigative tools and partners, and asking the right questions of the medical provider is the first defense in managing the complexities of pre-existing psychological comorbidities in your industrial claim. Are you dealing with a conversion or somatization disorder, or simple malingering? Dr. Weiss will help us understand the difference and how to address the causality of diagnoses’ that are the most significant cost driver on any claim. 12:00pm - 1:00pm Sponsored Lunch

1:00pm - 2:00pm PTSD and First Responders: “Where We Have Been and Where We Are Going"

Leopoldo (Leo) Garcia, Jr. Esq., Angones, McClure & Garcia, PA

During this presentation, Leo will discuss Psychiatric Benefits available to First

Responders under F.S. 112.1815 as the statute existed prior to the recently enacted

Florida legislative amendments to specifically add PTSD as a recognizable

occupational disease. We will also explore what municipalities can expect with these

legislative amendments, and the potential ramifications.

1:00pm - 2:00pm Managing Symptom Magnification in Workers’ Compensation Tara Marchand OTR/ Director of FCE Services; One Call Care Management

This interactive and informative session outlines some of the causes of symptom

magnification within the work comp system and ways insurance carriers, third party

administrators, and employers can manage this exposure. Through audience

participation, Tara will help you understand the equipment and tests utilized during

FCE’s to help identify symptom magnification and malingering and ways you can

address the findings with the treating healthcare provider.

2:00pm - 3:00pm Mental Health, EAP, Workplace Culture and the Injured Employee Terri M. Johnson, BA, RN, COHN, W.S. Badcock Corporation

There is no greater asset to your company than your employees, so understanding

how to keep them healthy and injury free will be the catalyst for this thought

provoking workshop. Terri will take us through the steps of understanding mental

health and recognizing the body’s physiologic response to stress which leads to

lost days, employee turnover, and injuries in the workplace. 2:00pm - 3:00pm

Defending Mass Shooting Cases... The New Normal? Irwin Gilbert, Esq., Kelley Kronenberg

Will recurring mass shootings upend two hundred years of jurisprudence and

require property owners, schools and businesses to foresee the unforeseeable? Join Irwin Gilbert, Complex Litigation partner with Kelley Kronenberg, as he

addresses this unfortunate, yet “timely” concern.

7:30am - 8:30am Continental Breakfast

8:30am - 9:20am “Building a Culture of Wellness – One Step at a Time” Kim Christine, Employee Wellness Manager, Tampa General Hospital Creating a culture of wellness takes time and perseverance. And it is well worth every minute and dollar spent. But how do you get started? How do you create a wellness program that‘s relevant to the needs of your employees and resonates with your senior team so that culture is impacted in a positive way? Whether seasoned or new to the game, large or small, simple or complex, Kim will provide concepts that are simple enough for you to start implementing right away Closing Keynote: 9:20am - 10:10am “Life’s Lessons when you Least Expect Them”

Michele Adams, Walt Disney World Resort In 2017, Michele Adams was at the top of her professional

game – as Vice President of Risk Management Services at

Walt Disney World Resort. She had finally reached a

major career milestone and was ready to take her career to

the next level. Thirty days into the New Year, she learned

she had stage 3 breast cancer. She had no idea at the time,

but she was about to go on a journey that few want to think

about and most are not prepared for. Join Michele as she

shares how this journey has changed her outlook on life,

career, family, and happiness, and the lessons she learned along the way. Michele

will share how her claims background changed her perspective on managing a

life-altering diagnosis and what she hopes others will learn from her very personal

experience as a patient.

10:10am - 10:30am Sponsor Appreciation and Conference Door Prizes

SCHEDULE OF EVENTS:

Tuesday , June 12, 2018

Tuesday Workshops 1:00 p.m. - 2:00 p.m.

Wednesday, June 13, 2018

“GETTING BEYOND GREAT!”

Tuesday Workshops 11:00 a.m. - 12:00 p.m.

Summer Fun Giveaway! … with too many items to list

Complete your Scrabble Boards and turn them in at the registration desk for a chance to win!

Sponsor

Tuesday Workshops 2:00 p.m. - 3:00 p.m.

Fran Brown Scholarship Award & Sponsors

The Fran Brown Memorial Scholarship Fund awards academic scholarships to graduating high school seniors of WCCP members who have solid records of academic and civic achievement and who are enrolled in a two or four year college or university. Scholarships are made possible

through the generous support and financial contributions of WCCP members and sponsors.

Special recognition is given this year to the following firms for their generous contributions in support of the Fran Brown Scholarship Fund:

Meghan Sorg

CONFERENCE EVENTS

Chairman’s Welcome Reception Belvedere Terrace—Hyatt Regency

Guest of Honor, Joe Contrera Sunday Evening, 6:00 - 7:30 pm

brought to you by:

**Entertainment** for the Chairman’s Reception provided by: CAXAMBUS DUO

And Sponsored by:

Enjoy the Island sounds with great music, drinks and appetizers, while connecting with old friends and new

acquaintances.

SPONSORED VOLLEYBALL & CORNHOLE TOURNAMENT

Entertainment provided by: jill’s cashbox

Meet us on the Cypress Courtyard, immediately following our Sponsor Appreciation Reception

4:00pm - 6:30pm

A Party’s Not a Party... Without your favorite cocktails and munchies

And...

Thanks to ...

And For Making the Volleyball/Cornhole Tournament Complete !

Stick around for your chance to win a UE Wonderboom

Jasmine Green

&

Michele Adams is the Vice President of Risk Management Services at Walt Disney World Resort in Orlando, Florida. She has spent more than twenty years at the Walt Disney World Resort where she leads a very dynamic and diverse team who manage all aspects of the resort’s risk management program. Michele is the past-Chair and Executive Committee Member of the Medicare Advocacy and Recovery Coalition; serves on the Boards of the Florida Self Insured Guaranty Association and the Florida Justice Reform Institute; is a member of the Florida and National Advisory Committees for the Workers’ Compensation Research Institute; and is a member of the Executive Committee of the National Council of Self-Insureds. Michele is a national speaker on a wide range of topics involving risk management and workers’ compensation. She received her Bachelor of Arts in Communications from Rollins College and her Master’s in Business Administration from the Crummer School of Business, Rollins College in Winter Park, Florida.

Kim Christine has spent the last 15 years of her career managing employee wellness programs, wellness centers and retail fitness programs in the Tampa Bay area. For the past 4 years, she has served as the Employee Wellness Manager for Tampa General Hospital, an 8000 employee, 1000 bed hospital in Tampa, Florida. Prior to working at Tampa General, Kim ran a large, state of the art retail and employee health & wellness facility at Florida Hospital Wesley Chapel in Tampa. Before moving into the healthcare space, Kim was Vice President of Fitness Operations for a 55-club retail gym chain located on the U.S. east coast. Prior to her work in fitness and wellness, Kim worked in various roles; including HR, Organizational Development, sales and consulting; with banking institutions in New York. Kim has an undergraduate degree from the University of Virginia and a graduate business degree from the University of South Carolina.

Joe Contrera is the president and founder of ALIVE @ WORK® LLC. He helps companies achieve results by developing their leaders and helping their employees find more purpose. As a speaker, Joe inspires his audiences to take 100% accountability and ownership for everything in their lives. By disrupting their current mindset, he helps others to overcome their self-limiting beliefs. As an executive coach, Joe challenges leaders to lead from their strengths and go beyond their comfort zones. His “Five Critical Truths of Authentic Leaders” helps them to get clarity and focus on what it means to be an authentic leader. Joe’s successful sales and sales leadership background gives him the unique ability to help leaders increase their interpersonal skills and emotional intelligence, creating more authentic leaders. As a consultant, he helps companies align their cultural beliefs with the results they want and not the results they get. He does this by showing them how to close the gaps and connect the employee to the customer and the marketplace.

Leopoldo (Leo), Garcia, Jr., Esq., is one of the founding members of Angones, McClure and Garcia, P.A., and is in charge of the firm's Workers' Compensation Division. His practice areas are workers' compensation, labor matters and employment discrimination. He was born in Havana, Cuba in 1962 and is fully bilingual. Mr. Garcia graduated from Florida International University in 1986 with a B.A. in Political Science and The University Of Miami School Of Law in 1989, cum laude. He was admitted to the Florida Bar in 1989. Mr. Garcia is a past Chairman of the Dade County Bar Association Workers' Compensation Section from 2010-2013 and again 2015-2016. He is the Chair-Elect of The Workers' Compensation Section of the Florida Bar and is also a member of the Executive Council of said section. He is Past President of the Hispanic American Compensation Lawyers of America. He is also a member of the American Bar Association, the Dade County Bar Association, the Cuban American Bar Association, the Federal Bar Association, the Labor and Employment Section of the Florida Bar and is admitted to the Trial Bar of the United States District Court for the Southern District of Florida. Mr. Garcia has an AV rating from Martindale-Hubbell®. Mr. Garcia is a certified instructor by the State of Florida Department of Insurance and provides numerous seminars to employers and their insurance carriers. He has also been the chair of The Florida Bar Workers’ Compensation Forum since 2014. Mr. Garcia defends Employer/Carrier's statewide. Irwin Gilbert, Esq. is a partner with Kelley Kronenberg in their West Palm Beach office. Irwin focuses his practice on guiding companies through complex, high stakes business disputes in federal and state courts. Irwin has tried to verdict many high profile cases, including unfair competition, antitrust, fraud, theft of trade secrets, class action defense, adversary proceedings in bankruptcy court, and trademark litigation. Irwin’s experience encompasses handling matters at each stage of federal and state litigation, from discovery to trial, as well as appeals and post-trial collection proceedings. While Irwin has extensive experience taking complex litigation through trial, he believes that most disputes have the potential for less expensive resolution if the issues and objectives are clearly identified at the outset. Drawing on decades of experience, Irwin works with clients to streamline the litigation process, eliminating unnecessary expenses that are all too common in complex litigation. Irwin’s clients have included banks, investment firms, executives, and celebrities, legal professionals, and Fortune 500 companies. In some of his more groundbreaking decisions, Irwin reigned in fiduciaries who had exceeded their powers, including court appointed guardians and Assignees for the Benefit of Creditors. Irwin has also protected business clients from lawsuits, including class action, antitrust matters and trade secrets cases. In some of these cases, more than one hundred million dollars was at risk. Irwin has a wide range of experience practicing throughout the United States and has litigated cases in Great Britain and Japan. His original training was in antitrust and unfair competition, defending companies in Robinson Patman and price fixing conspiracy cases. He also currently serves as Chairman of the Business Law Section of The Florida Bar’s Antitrust & Trade Regulation Subcommittee and also as Vice-Chair of the Florida Bar’s Business Litigation Committee. Prior to studying law, Irwin studied physics and electrical engineering and was engaged in government service. Irwin earned his Juris Doctor degree from University of Buffalo, John Lord O’Brien School of Law and after clerking, began practicing in two large New York City law firms. Prior to joining the firm, Irwin was a Partner in his own practice defending private lenders, construction companies and commercial real estate developers in complex commercial litigation.

Phil Gwoke is a firm believer that with the proper motivation, training, and support system, members of any generation can become capable of remarkable accomplishments. Around BridgeWorks HQ, Phil is known as the motivator and the historian. As an internationally recognized speaker, Phil has shared his wisdom and inspired audiences in 40 different states and 4 continents to over 100,000 people. Before becoming a speaker he pursued his passion to help people be their best selves as a high school teacher, college admissions professional, marketing coordinator, corporate trainer and even small business owner. He has maintained strong ties to his local community as a mentor and consultant to young entrepreneurs, and brings his diverse background and skill-set to the BridgeWorks team. Phil is one of BridgeWorks’ resident Gen Xers, and brings his unique humor, experiences, research, and generational expertise to every keynote, workshop and training session he delivers. He is a firm believer that with the proper motivation, training, and support system, members of any generation can become capable of remarkable accomplishments. With his down-to-earth, relatable style and dedication to presenting research in a digestible, entertaining way, Phil has become a fast favorite with audiences around the country. Long before becoming a BridgeWorks Gen Expert, Phil owned and ran a coffee shop in Minneapolis. He’s the proud father of a collegiate Gen Edger, and is adjusting to life as an empty-nest Gen Xer.

Speaker Bios

Terri Johnson has been the occupational health nurse and safety manager for the W.S. Badcock Corporation for 25 years. Prior to her career at Badcock, Terri was a Clinical

Charge Nurse working in the field of cardiovascular services at LRMC in Lakeland. She received her nursing degree from Polk State College, and holds a Bachelor’s Degree in

Business Administration, with a minor in Human Resources from Warner University. Terri is a nationally certified occupational health nurse, and member of the American

Association of Occupational Health Nurses.

As a member of AAOHN, Terri has served on the state board as vendor chair, and on the national board, as a committee member for governmental affairs. She has had the

unique opportunity to testify before a Florida State Senate sub-committee regarding workers’ compensation, at the invitation of Senator Dennis Ross, and she has had the

privilege of serving as a member of the University of South Florida College of Nursing’s External Advisory Committee.

Terri is the recipient of the prestigious Florida State Association of Occupational Health Nurses, (FSAOHN). “Nurse of the Year Award”, voted by her peers across the state of

Florida, and the “Sally Sweet Best Practice Award”.

Fred Klapetzky has been working in business operations, physical and information security, information systems, and disaster recovery & business continuity since 1981,

with the USAF, Lockheed Martin, Ernst & Young and Marsh USA. He founded A Going Concern in 2012.

Fred has worked in Airports, Financial Services, Manufacturing, Pharmaceutical, Insurance, Government, Health Care, Publishing, Retail, Telecommunications, Higher Education, and e-commerce companies. Fred was also a Federal Agent and pioneer in Computer Crime Investigations. His background knowledge and capabilities make him uniquely qualified to assess and recommend improvements in operations, facilities, and technology and supply chains to maximize security, availability, and continuity of operations.

Honorable David W. Langham, Esq., Deputy Chief Judge, was admitted to the Florida Bar in 1991. He graduated with distinction from Mississippi College School of Law, and Ball State University. In 2001 he was appointed Judge of Compensation Claims in Pensacola by Governor Bush. In 2005, he was re-appointed as JCC in Pensacola, and in May 2006 Governor Bush appointed David Deputy Chief Judge of Compensation Claims. In that position he manages 30 judges, 28 mediators, and 15 clerks in 18 offices throughout Florida. Governor Crist reappointed him to that position in May 2010, and Governor Scott reappointed him in May 2014. Before his appointment in 2001 he practiced statewide in Florida in the areas of workers compensation, employment litigation, and medical malpractice. He has delivered in excess of one thousand professional lectures for organizations such as The National Council on Compensation Insurance, The Workers’ Compensation Research Institute, The Florida Bar, The Florida Workers’ Advocates, The Florida Insurance Summit, the Claims and Litigation Management Alliance, The Florida Association of Self-Insureds, The Workers’ Compensation Institute, The American Bar Association, The Southern Association of Workers’ Compensation Administrators, The International Association of Industrial Boards and Commissions, and The National Association of Workers’ Compensation Judiciary. He has been an instructor at the University of North Florida and Pensacola State College (formerly Pensacola Junior College), teaching torts, workers’ compensation, administrative law, business law, legal writing, and constitutional law. He has been a periodic lecturer at the Florida State University Extension Education Program and University of North Florida's Extension Program, and has delivered guest lectures on workers’ compensation at the Florida State University Law School and Barry School of Law. David has published in such periodicals as The Florida Bar Journal, The News and Four-Forty Report, the Trial Advocate Quarterly, Florida Comp, Florida Medical Magazine, The Florida Workers’ Compensation Institute News, The National Association of Workers’ Compensation Judiciary Lex and Verum, Florida Medical Magazine, The Professional Mediator, The Summation, Claims Litigation Management, and various local bar association publications throughout Florida. His thoughts are periodically documented on his blog, which has been republished by WorkCompCentral, the workers-compensation.blogspot.com, workerscompensation.com, and others. David is a member of the Workers’ Compensation Institute (WCI) Steering Committee. He is a founding Board member of the Professional Mediation Institute (PMI) and a founding Board member of the National Association of Workers’ Compensation Judiciary (NAWCJ). He is the only person to ever serve as Vice President of the NAWCJ. David has served as editor of the NAWCJ monthly newsletter, the Lex and Verum, and as editor of the bimonthly PMI newsletter. He is a former President SAWCA, and served on the Bylaws Committee of the IAIABC. In January 2012, David was inducted in the inaugural class to the Workers’ Compensation Institute Hall of Fame, "in appreciation for devoting his distinguished career to the betterment of the workers compensation system in the state of Florida and for providing leadership, dedication and service to advance the highest philosophy and practice of workers compensation." He is a fellow of the College of Workers’ Compensation Lawyers (CWCL), and a member of the National Academy of Social Insurance (NASI). David has served The Florida Bar as Chair of the Judicial Administration and Evaluation Committee and Vice Chair of the Student Education and Admission to the Bar Committee. He has been active in the Jacksonville Bar, the Escambia Santa-Rosa Bar Association and the American Inns of Court. David lives in Pensacola, Florida with his wife Pamela Langham, Esq.

Tara Marchand, OTR/L has 25 years of experience in Industrial Rehabilitation and has been conducting Functional Capacity Evaluations. POETS, Job Site/Ergonomic Analysis’ and Impairment Ratings her entire career. Tara received her B.S in OT from Dalhousie University in Nova Scotia, Canada in 1993. Tara has completed many courses in the area of functional testing for workers’ compensation and is a certified instructor in this field. Tara has owned and operated Providian for over 10 years and now is the Director of Industrial Services for Align Networks which is the industry leader providing nationwide Industrial Services. Providian was acquired by Align in 2013 and now is the industry’s leading provider of all industrial services for the workers’ compensation arena.

Robert McIver, PT, DPT, NCS moved to Jacksonville, FL in 2010 to work with Brooks Rehabilitation as a Neurologic Physical Therapist. Prior to settling in Florida, he worked in North Carolina as a Physical Therapist in multiple treatment settings with patients who had varying disabilities. On his path to becoming a Physical Therapist, Bob studied Biology at the University of Delaware and received his Doctor of Physical Therapy in 2002 from the University of St. Augustine for Health Sciences. To increase his expertise in the rehabilitation of those with Neurologic conditions, he completed Neurologic Residency training at Brooks Rehabilitation in 2010. His passion for working with patients who are impacted by Neurologic injuries has carried over into a passion for technological advancements that help his patients achieve more independence and function in their everyday lives. This opportunity evolved into his current role with Brooks Rehabilitation as the Director of Clinical Technology, where he is responsible for keeping Brooks on the cutting edge of rehabilitation technology. This role, with his past expertise, aided in forming the partnership between Brooks Rehabilitation and CYBERDYNE, Inc. in order to offer HAL treatments in the United States.

Maury Remmers has been working in the insurance industry for over 30 years, most recently as Risk Manager for the past 16 years at GOAA, the busiest domestic travel

airport in the state of Florida. Over 44 million passengers pass through the airport annually and over 18,000 employees work within the facility keeping the airport

running smoothly. GOAA has over 800 employees and has successfully maintained a self-insured W/C program that maintains an experience mod rate of 0.68.

Maury has been the Business Continuity Program Lead at GOAA since its inception over 10 years ago. He has utilized the concepts and approach to business continuity within the other aspects of risk management at GOAA.

With over 14 years’ experience in the Workers’ Compensation Insurance Carrier field, Maury has performed duties in field support engineering, underwriting, claims investigations, claims management, and claims reviews. His Risk and Loss Prevention techniques were used throughout Florida at hospitals, nursing homes, large commercial contractors, the nuclear industry, banks, ship yards, agriculture, schools and colleges. Maury was responsible for (14) Owner Controlled Insurance Programs (OCIPs) throughout the Southeastern US.

Speaker Bios

Robert J. Rodriguez, Esq. is the managing equity partner with MKRS Law P.L. As the managing partner, he provides vision and direction to all firm operations ensuring the firm’s highest level of quality client service. He is licensed to practice in the U.S. District Court for the Southern, Middle and Northern Districts of Florida. For all of his contributions to the workers’ compensation field, Mr. Rodriguez has been recognized by the National Registry of Who’s Who in Executives & Professionals. He was recently recognized by the South Florida Legal Guide as both a ‘Top Lawyer in South Florida’ as well as a ‘Top Lawyer in Practice Area’. He has been listed by Best Lawyers and has been listed in Florida Super Lawyers for five consecutive years since inception. Mr. Rodriguez has been granted the highest rating for legal ability and ethical standards by the prestigious Martindale-Hubbell indicating his professional excellence. Despite his demanding schedule, Mr. Rodriguez continues to maintain an active speaking schedule on the topic of workers’ compensation, regularly presenting to attorneys and professionals alike. He was a member of the Executive Council of the Workers’ Compensation Section of The Florida Bar from 1996 to 2004, where he has served as the Vice-Chairman of the Professionalism Committee, Chairman of the Agency for Health Care Administration Liaison Committee, and as Vice-Chairman of the Legislation Committee.

Debra Weiss, D.O., obtained her BS in Biology at Tulane University, earned her D.O. degree from Philadelphia College of Osteopathic Medicine, and completed her residency in Physical Medicine and Rehabilitation at Temple University. She is Board Certified by the American Board of Physical Medicine and Rehabilitation and also has training in Medical Acupuncture. Dr. Weiss has practiced Physical Medicine and Rehabilitation in both inpatient and outpatient settings for over 20 years. Dr. Weiss is actively involved with Physicians Medical Review, where she provides clinical analyses for medical-legal cases. Dr. Weiss has a passion for medicine and health and expertly applies her knowledge as an Assistant Professor of Integrated Medical Science at Florida Atlantic University College of Medicine.

Speaker Bios

CONFERENCE SPONSORS

CONFERENCE SPONSORS