262 case study Tasmania wine 178516; 178779

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Tasmanian wine: Best served with a unique cultural experi ence Emily 178516 and Ben 178779 2014-9-2 6

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BMA 262 case study 4.1 Tasmania wine made by Emily and Ben

Transcript of 262 case study Tasmania wine 178516; 178779

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Tasmanian wine: Best served with a unique cultural experience

Emily 178516 and Ben 178779

2014-9-26

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Overview

• Tasmania wine producers provide combination of premium wine, gourmet food, art and music concert to fulfill consumers’ psychological needs.

• Succeed in expanding cultural experience

• The enriching experiences bring more kinds of consumers to the cellar door and relationships which are built inside the cellar door ensure consumers to come back.

http://vimeo.com/87744164

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case study question 1

1.Power 2.Acheivement 3.Hedonism4.Stimulation5.Self-direction 6.Universanism7.Benevolence8.Tradion9.Conformity10.Security

Outline the characteristics of wine connoisseurs, art enthusiasts, music lovers and fine food fanatics. What common values do they all share?

Ten differnent types of values

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The characteristics of these individual focus majorly on quality over quantity

Hedonism,passion, High involvement Pleasure seeking &self gratifying

wine connoisseurs art enthusiasts

music lovers fine food fanatics

Case study question 1

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What types of physiological needs and psychological needs do consumers satisfy when consuming wine and cultural experiences?

Food: Food produce and food tasting

Rest: Wine tasting and weekend away

Maslow believed that these need must first be met to then live a happy and fulfilled life

Case study question 2

Physioloical Needs

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Case study question 2

Psycological Needs

High income earners, university-educated and are more mature-aged. Expand their knowledge and experience

Social interaction , influence these consumers, their friend make them consume in this part, birds of a feather flock together.

Prestige in the group

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The dynamic nature of motivation: wine producers identify its consumers desire for psychological needs, and physiological needs of most wine consumers are already satisfied.

Maslow’s Theory:

• safe and security needs—knowledge need: creating history gallery to appeal consumers who have a keen thirsty for knowledge

• love and belonging needs: hosting club to appeal consumers who desire social needs, love and belonging

Case study question 3Using motivation theory, explain how Tasmanian wine producers influence consumer behaviour.

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• Status and reputation needs: providing premium Tasmania wine, good food and famous music concerts to fulfill consumers’ status and reputation needs

Case study question 3

•Self-fulfillment needs: different art exhibition, kinds of music concerts and multiple theme festival provided by wine producers to attract people who desire self-fulfillment needs

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Emotional motives: At the cellar door, combination of art exhibition, spectacular scenery, good music and premium wine create a great ambience which can be considered as a motive trigger for consumers.

Case study question 3

Cognitive arousal: Wine producers also launched series of print advertisement within music radio and vineyard pictures to lead consumers to a cognitive awareness of needs.

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Case study question 4

• Seasonal and gourmet food tasting festival

• Wine classes

• Theme package

• Discount package for accommodation and flights

• Festival activities

• Make their own wine or make special wine for someone else; customers can get this special wine in the future

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Thanks