250p1 PROTECTION ONE SYSTEM INSTRUCTIONS

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TABLE OF CONTENTSSystem Overview....................................... 5

General Information................................. 5Zones....................................................... 5Burglary Protection .................................. 5Security Codes ........................................ 6Fire Protection ......................................... 6Paging Feature ........................................ 6Alarms ..................................................... 7Phone Access & Voice ResponseCapability................................................. 7

Entry/Exit Delays ....................................... 8General Information................................. 8Exit Alarms .............................................. 9

About the Keypads.................................. 10General Information............................... 10Two-Line Alpha Keypad ........................ 10Fixed-Word Keypad............................... 10Fixed-Word Keypads............................. 11Displays ................................................. 11What the Displays mean:....................... 11

Functions of the Keypads ...................... 13Checking for Open Zones....................... 16

Using the ✱ Key............................... 16

Arming Perimeter Only (with Entry Delay)17

Using the 3 Key ............................. 17

Arming Perimeter and Selected InteriorZones (with Entry Delay) .................... 18

Using the 3 Key to Arm Night-Stay 18

Arming Perimeter Only (with No EntryDelay).................................................... 19

Using the 7 Key ............................. 19

Arming All Protection (with Entry Delay)20

Using the 2 Key ............................. 20

Arming All Protection (Without EntryDelay).................................................... 21

Using the 4 Key .............................. 21

Disarming and Silencing Alarms ...........22

Using the 1 Key ...............................22

Memory of Alarm ...................................23Bypassing Protection Zones ..................24

Using the 6 Key ..............................24

Quick Bypass.........................................25Displaying Bypassed Zones ..................25

Chime Mode .............................................26

Using the 9 Key ................................26

Function Keys..........................................27

Using the A B C D Keys....27

Panic Keys................................................28Using Panic Keys...................................28Types of Panic Alarms...........................28

Macro Key Programming ........................29How to use a Macro Key (Speedkey) ....29What to include in a Macro program:.....29

Using Device Commands .......................30General Information ...............................30To Activate Devices...............................30To Deactivate Devices...........................30

Paging Feature.........................................31General Information ...............................31Code Format..........................................31Examples ...............................................31

Security Codes.........................................32General Information ...............................32Temporary Code....................................32Duress Code..........................................32Quick Arming .........................................33To Add a User or Changea User's Code ........................................33To Delete a User....................................34

Testing the System..................................35

Using the 5 Key ..............................35

Trouble Conditions..................................37Typical Check Displays .........................37

TABLE OF CONTENTS (cont'd)

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Fire Alarm System................................... 40General Information............................... 40In Case of Fire ....................................... 40

Recommendations for Proper Protection42Recommendations for Smoke and HeatDetectors ............................................... 42Recommendations for Proper IntrusionProtection .............................................. 44

Emergency Evacuation........................... 45

Maintaining Your System........................46Taking Care of Your System..................46Replacing Batteries inWireless Sensors...................................46Routine Care..........................................47

Quick Guide to System Functions .........48Summary of Audible Notification...........49Glossary ...................................................50

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System OverviewGeneral Information

Congratulations on your ownership of a PROTECTION ONE SecuritySystem. You've made a wise decision in choosing this system becauseit represents the latest in security protection technology availabletoday. PROTECTION ONE is one of the world's largestmanufacturers of security systems, and millions of premises areprotected by PROTECTION ONE.

The 250P1 offers you three forms of protection: burglary, fire, andemergency. Your system consists of at least one keypad, whichprovides control of system operation. The system includes varioussensors that provide perimeter and interior burglary protection, plussmoke or combustion detectors designed to provide early warning incase of fire.

The 250P1 uses microcomputer technology to monitor all protectionzones and system status, display appropriate information on thekeypad(s) used with the system, and initiate appropriate alarms.Your system may also have been programmed to automatically sendalarm or status messages over the phone lines to a central alarmmonitoring station.

ZonesYour system's sensing devices have been assigned to various "zones."For example, the sensing device on your entry/exit door may havebeen assigned to zone 01, sensing devices on windows in the masterbedroom to zone 02, and so on. These numbers will appear on thedisplay, along with a description for that zone (if programmed in 2-line alpha display keypads), when an alarm or trouble conditionoccurs.

Burglary ProtectionYour 250P1 provides five modes of burglary protection: STAY,NIGHT-STAY, INSTANT, AWAY, and MAXIMUM, and allows you tobypass selected zones while leaving the rest of the system armed. Youmust turn on (arm) the burglary protection portion of your systembefore it will sense burglary alarms.

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System Overview (cont'd)

The system also provides a CHIME mode, for alerting users to theopening of protected doors and windows while the system is disarmed.Refer to the other sections of this manual for procedures for using thesefeatures.The following table lists the five different arming modes and the featuresof each.

FEATURES OF EACH ARMING MODEARMING MODE Exit

DelayEntryDelay

PerimeterArmed

InteriorArmed

STAY Yes Yes Yes NoNIGHT-STAY Yes Yes Yes Yes*

INSTANT Yes No Yes NoAWAY Yes Yes Yes Yes

MAXIMUM Yes No Yes Yes

* for selected interior zones (ask your installer about the included zones)

Security CodesAt the time of installation, you were assigned a personal four-digitsecurity code, known only to you. You must enter the security code whenarming and disarming the system, and when performing other systemfunctions. As an additional safety feature, other users who do not need toknow your code can be assigned different security codes. Refer to theSecurity Codes section for procedures on adding security codes to thesystem.

Fire Protection

The fire protection portion of your security system (if used) is alwaysactive and will sound an alarm if a fire condition is detected. Refer to theFire Alarm System section for important information concerning fireprotection, smoke detectors, and planning emergency exit routes from thepremises.

Paging Feature

If the paging feature has been programmed for your system, your pagerwill respond to certain conditions as they occur in your system. Yourpager will display code numbers indicating the type of condition that hasoccurred. Refer to the Paging Feature section for more detailedinformation.

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System Overview (cont'd)

Alarms

When an alarm occurs, both the keypad and external sounders willsound, and the keypad will display the zone(s) causing the alarm. If yoursystem is connected to a central monitoring station, an alarm messagewill also be sent. To stop the alarm sounding, simply disarm the system.

Cross Zoning

Cross zoning is used to prevent false alarms. Up to 10 zones can be linkedtogether in your security system (programmed by the installer). If any ofthe 10 linked zones faults in the armed state, the system will wait to seeif a second zone faults within a programmed period of time. When thesecond zone faults, alarms will be sent out for both zones (if program-med), the alarm bell will sound, and the two zones in alarm will bedisplayed on the keypad.However, if another fault does NOT occur within the programmed periodof time, only a Trouble report will be sent to the monitoring station andno message will be displayed on the keypad until the system is disarmed.

Memory of Alarm

When an alarm condition occurs, the keypad displays the number(s) ofthe zone(s) that caused the problem, and displays the type of alarm (e.g.,FIRE, ALARM). It remains displayed until it is cleared by disarming thesystem (see the Disarming and Silencing Alarms section).

Phone Access & Voice Response Capability

Your system may include a voice module that permits you to access thesystem via a TouchTone phone, either on-premises or by call-in whenaway. The phone access feature will enable you to do the following:

• Receive synthesized voice messages over the telephone regarding thestatus of the security system.

• Arm and disarm the system and perform most function commands viathe telephone, with voice confirmation provided after each commandentry.

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Entry/Exit DelaysGeneral Information

The 250P1 has preset time delays, known as exit delay and entrydelay. Whenever you arm your system, exit delay gives you time toleave through the designated exit door without setting off an alarm.Exit delay begins immediately after entering any arming command,and applies to all modes of arming protection. If it is programmed, aslow beeping will sound throughout the exit delay period; with fastbeeps during the last 10 seconds.

Entry Delay gives you time to disarm the system when you re-enterthrough the designated entrance door. But you must disarm thesystem before the entry delay period ends, or an alarm will occur. Thekeypad beeps during the entry delay period, reminding you to disarmthe system. There are two entry delays (if programmed). The first isfor your primary entrance and the second can be used for a secondaryentrance, where a longer delay is required to give you enough time towalk to the keypad to disarm the system.

You can also arm the system with no entry delay at all by using theINSTANT arming mode when someone remains on premises, or armthe system in the MAXIMUM arming mode when no one is expectedto be on the premises. The former mode provides greater securitywhile you are on the premises, or the latter, when your absence willbe extended, such as when your on vacation.

See your installer for your delay times (you may want to record thembelow).

Exit delay : seconds Entry delay 1: seconds

Entry delay 2: seconds

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Entry/Exit Delays (cont'd)

Exit Alarms

To minimize false alarms sent to the alarm monitoring company,your system may have been programmed for this feature. Askyour installer if Exit Alarm is active for your system.

Exit Alarm Active

Whenever you arm the system, the exit delay begins. If an entry/exitdoor or interior zone is faulted when the exit delay ends (e.g., exitdoor left open), the system sounds an alarm and starts the entry delaytimer. If you disarm the system before the entry delay ends, the alarmsound stops and the message CANCELLED ALARM or CA isdisplayed on the keypad, along with a zone number indicating thefaulted zone. No message is sent to the alarm monitoring company.

To clear the exit alarm condition, the open zone must be made intact.To clear the display, enter your 4-digit security code plus OFF key.

If you do not disarm the system before the entry delay ends, and anentry/exit door or interior zone is still open, the alarm soundcontinues and an exit alarm message is sent to the alarm monitoringcompany. The message EXIT ALARM or EA is displayed on thekeypad, along with a zone number indicating the faulted zone. To stopthe alarm, the system must be disarmed (by entering your 4-digitsecurity code). To clear the display, enter your security code plusOFF.

An exit alarm also results if an entry/exit door or interior zone isfaulted within 2 minutes after the end of the exit delay.

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About the KeypadsIMPORTANT

If the keypad beeps rapidly when you enter the premises, itmeans that an alarm has occurred during your absence and anintruder may still be on the premises.

LEAVE IMMEDIATELY AND CONTACT THE POLICE from anearby safe location.

General Information

Your keypads allow you to control all system functions. The keypadsfeature a telephone-style (digital) keypad and a Liquid CrystalDisplay (LCD) that shows the nature and location of all occurrences.

The keypads contain a built-in loudspeaker (sounder) that willannunciate during alarms and troubles. The keypads also beep duringcertain system functions, such as during entry/exit delay times, inCHIME mode, and when you depress any of the keys (to acknowledgethe key press).

There are two basic types of keypads: the fixed-word keypad and thealpha keypad (both described below).

Two-Line Alpha Keypad

Alpha keypads feature a 2-line, 32-character alphanumeric LCD thatdisplays system messages and instructions. The alpha keypadsupported by this system (6160PL2) is shown on a following page.This keypad can be programmed with custom zone descriptors, ifprogrammed. The screen displays depicted in this manual arethose that typically appear on this 2-line alpha keypad.

Fixed-Word Keypad

Fixed-word keypads are functionally identical to alpha keypads, butthe LCD display only uses predesignated words to identify the natureand location of occurrences. The fixed-word keypads supported bythis 250P1 system (6150PL2 and 6150RFPL2) are shown on the nextpage.

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About the Keypads (cont'd)

Fixed-Word Keypads

ALARMCHECK

FIRE

AWAYSTAYINSTANT

BYPASSNIGHT

NO ACCHIME

BATCANCELED

NOT READY

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READY

ARMED

READY

1 2 3

654

8 97

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OFF AWAY STAY

MAX TEST BYPASS

INSTANT CODE CHIME

READY

ARMED

READY

ALARMFIRE

AWAYBYPASS

STAYCHECK INSTANT

NO AC

NOT READYCHIME

BAT

NIGHT PHONE TEST

CANCELED

6148PL2FIXED-WORD KEYPAD

6150PL2/6150RFPL2FIXED-WORD KEYPAD

Displays

What the Displays mean:

AWAY: All burglary zones, interior and perimeter, are armed.

STAY: Perimeter burglary zones, such as protected windows anddoors, are armed.

NIGHT: Perimeter burglary zones such as protected windows and& STAY doors are armed, as well as selected interior zones.

(NIGHT-STAY) (Both LCD words will be visible in this mode.)

INSTANT: Perimeter burglary zones are armed and Entry Delay isturned off.

BYPASS: One or more burglary protection zones have been bypassed.

ALARMFIRE

AWAYBYPASS

STAYCHECK INSTANT

NO AC

NOT READYCHIME

BAT

NIGHT PHONE TEST

CANCELEDALARMCHECK

FIRE

AWAYSTAYINSTANT

BYPASSNIGHT

NO ACCHIME

BATCANCELED

NOT READY

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About the Keypads (cont'd)

NOT READY: The burglary portion of the system is not ready for arming(due to open protection zones).

READY: The burglary system is ready to be armed.

NO AC: AC power has been cut off. System is operating on backupbattery power.

AC: AC power is present.

CHIME: The Chime feature is activated.

BAT: There is a low-battery condition in a wireless sensor (ifzone number is displayed) or a low system battery (if nozone number is displayed).

ALARM: An intrusion has been detected and the system is armed(also appears during a fire alarm or audible emergencyalarm). The protection zone in alarm is also displayed.

CHECK: A malfunction has been discovered in the system (at anytime); or an open has been detected in a Fire zone (at anytime); or a fault has been detected in a Day/Night burglaryzone (during a disarmed period). The zone number introuble is also displayed.

FIRE: A fire alarm is present. The zone in alarm is also displayed.

CANCELED: Appears when an alarm occurs and the system is disarmedbefore the monitoring station has been notified. Thismessage will also appear after a CANCEL report has beenreceived by the monitoring station when you press the A, B,C, or D key (if available) which has been programmed toprovide this cancel option.

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Functions of the Keypads

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OFF AWAY STAY

MAX TEST BYPASS

INSTANT CODE CHIME

READY

ARMED

READY15

14

16

8 11 13

12

10

9

7

6

4

35 1 2

17

A

D

C

B

6160PL22-LINE ALPHA KEYPAD

All keypads are functionally identical to the numbered callouts shown above and described as follows.

1. DISPLAY WINDOW: Fixed-wordand 2-line Alpha Displays useLiquid Crystal Displays (LCDs) todisplay protection point identifica-tion and system status. 2-LineAlpha keypads also may displaymessages and user instructions.

2. OFF KEY: Disarms the burg-

lary portion of the system, silencesalarms and audible troubleindicators, and clears visual alarmindications on the keypad after theproblem has been corrected.

3. AWAY KEY: Completely arms

both perimeter and interiorburglary zones for backupprotection by sensing an intruder'smovements through protectedinterior areas. Also guardsprotected doors, windows, etc.Entrance can be made through anentry delay zone without causingan alarm if the system is disarmedbefore the entry delay timeexpires.

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Functions of the Keypads (cont'd)

4. STAY KEY: Arms the perimeter

burglary sensors, guardingprotected doors, windows, andother perimeter protection points,and sounds an alarm if one isopened. Interior protection is notarmed, which allows movementwithin your house without causingan alarm. Entrance can be madethrough an entry delay zonewithout causing an alarm if thesystem is disarmed before theentry delay time expires. If thiskey is pressed twice in rapidsuccession, the system is armed ina higher level of security thanSTAY arming. This higher level iscalled NIGHT-STAY andincorporates all the features of theSTAY mode, but also armsselected interior zones (ask yourinstaller for further information).

5. MAX KEY: Arms in a manner

similar to AWAY mode, buteliminates the entry delay period,thus providing maximumprotection. An alarm will occurimmediately upon opening anyprotection point, including entrydelay zones.

6. TEST KEY: Tests the system

and alarm sounder.

7. BYPASS KEY: Removes

individual protection zones frombeing monitored by the system.The keypad displays currentlybypassed protection zones.

8. INSTANT KEY: Arms in a

manner similar to STAY mode, butturns off the entry delay period,offering greater security while youare inside and not expecting anylate visitors. An alarm will occurimmediately upon opening anyperimeter protection point,including entry delay zones.

9. CODE KEY: Allows the entry

of additional user codes that canbe given to other users of thesystem.

10. CHIME KEY: Turns the

CHIME mode on and off. When itis on, any entry through aprotected delay or perimeter zonewhile the system is disarmed willcause beeping sounds at thekeypad(s) to alert the occupants.

11. READY KEY: When this key is

depressed prior to arming thesystem, the keypad will display allopen protection zones within thekeypad's home partition.

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Functions of the Keypads (cont'd)

12. # KEY: Permits arming of the

system without entering a securitycode (“Quick Arm,” if programmed).

13. KEYS 0-9: Used to enter yourindividual security access code(s).

14. READY INDICATOR: The systemis ready to be armed if this indicatoris lit. An unlit indicator means thesystem is not ready (a zone is open).

15. ARMED INDICATOR: (RED) Litwhen the system has been armed inthe STAY, NIGHT-STAY, AWAY,INSTANT, or MAXIMUM mode.

16. INTERNAL SOUNDER: Source ofaudible internal warning andconfirmation sounds, as well asalarms (see Summary of AudibleNotification section).

17. A-B-C-D KEYS: These keys (ifavailable) are function keys thatmay be programmed to perform upto 11 specific system functions. Thefactory default settings for thesekeys perform the following systemfunctions:

KEY FUNCTION

A CANCEL

B COMM TEST

C NOT USED

D SPECIAL FUNCTION #1

Refer to FUNCTION KEY Sectionfor further description of these fourkeys.

IMPORTANT!When you use the keypad to enter codes andcommands, press the keys within 2 seconds ofone another. If 2 seconds elapse without a keydepression, the entry is aborted and must berepeated from its beginning.

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Checking for Open Zones

Using the ✱ Key

Before arming your system, all protected doors, windows, and otherprotection zones must be closed or bypassed (see BypassingProtection Zones section). Otherwise the keypad will display a NOTREADY message. Pressing the [✱] key will display all zones that arefaulted, making it easier for you to secure any open zones.

NOTE: The green READY indicator on the keypad will be lit if thesystem is ready to be armed. If it is not lit, the system is notready.

NOT READY - PRESS ✱TO SHOW FAULTS

1. ✱ Show faulted zones.Press the [✱] key. (There is no need toenter your security code in order to revealfaulted zones.)

2. FAULT 05 FRONTUPSTAIRS BEDROOM

Secure faulted zones.Typical fault display shows open zone.Secure or bypass the zone(s) displayedbefore arming the system.

3. ***DISARMED***READY TO ARM

Arm the system.The READY message is displayed whenall protection zones have been eitherclosed or bypassed.

You may now arm the system asdescribed on the following pages.

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Arming Perimeter Only(with Entry Delay)

Using the 3 KeySTAY

Use this key when you are staying home, but expect someone to usethe entrance door later.When armed in STAY mode, the system will sound an alarm if aprotected door or window is opened, but you may otherwise movefreely throughout the premises. Late visitors can enter through theentrance door without causing an alarm, but the system must bedisarmed within the entry delay period or an alarm will occur.Close all protected perimeter windows and doors beforearming (see Checking for Open Zones section). The green READYindicator (if present) on the keypad should be lit if the system is readyto be armed.1. + 3

(Security Code) STAY

Enter 4-digit security code, then pressthe STAY key.

Example: Press 7 2 9 6 , then 3

or, for Quick Arming(if enabled):

Press the [#] key followed by the STAYkey, or press and hold (for 2 seconds) thefunction key programmed for STAY (ifavailable).

2. ***ARMED STAY***

***ARMED STAY***You may ex i t now

Listen for 3 beeps.The keypad beeps three times and displays theARMED STAY message. The red ARMEDindicator also lights.

The You may exit now portion of themessage disappears when the exit delay timeexpires.

You can restart the exit delay at any time after arming in STAY modeby pressing the ✴ key. This is useful if you wish to open the

entry/exit door to let someone in or out after arming the systemwithout having to disarm the system and then re-arm it again

†.†

Refer to the note at bottom of page 20 dealing with the automatic Exit Restart feature.

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Arming Perimeter and Selected Interior Zones(with Entry Delay)

Using the 3 Key to Arm Night-StaySTAY

Use this key when you are staying home, but would like increasedsecurity by arming preselected interior zones.

When armed in NIGHT-STAY mode, the system will sound an alarmif a protected window or door is opened, or if one of the selectedinterior zones is faulted. You may re-enter through the entrance doorwithout causing an alarm if one of the selected perimeter zones is notfaulted.

Close all protected perimeter windows and doors beforearming (see Check for Open Zones section). The green READYindicator on the keypad should be lit if the system is ready to bearmed.

1. + 3 + 3 (Security Code) STAY STAY

Enter 4-digit security code, thenpress STAY key twice.Example: Press

7 2 9 6 , then 3 3


Press the [#] key followed by theSTAY key twice, or press and hold(for 2 seconds) the function keyprogrammed for NIGHT-STAY (ifavailable).

2.***NIGHT-STAY***You may ex i t now

Listen for 3 beeps.The keypad beeps three times anddisplays the NIGHT-STAY message.The You may exit now portion of themessage disappears when the exitdelay time expires.

You can restart the exit delay at any time after arming in NIGHT-STAY

mode by pressing the ✴ key. This is useful if you wish to open the

entry/exit door to let someone in or out after arming the system without

having to disarm the system and then re-arm it again†.

†Refer to the note at bottom of page 20 dealing with the automatic Exit Restart feature.

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Arming Perimeter Only(with No Entry Delay)

Using the 7 KeyINSTANT

Use this key when you are staying home and do not expect anyone touse the entrance door.

When armed in INSTANT mode, the system will sound an alarm if aprotected door or window is opened, but you may otherwise movefreely throughout the premises. The alarm will also soundimmediately if anyone opens the entrance door. Close all protectedperimeter windows and doors before arming (see Checking forOpen Zones section). The green READY indicator on the keypadshould be lit if the system is ready to be armed.

1. + 7

(Security Code) INSTANT

Enter 4-digit security code, then press theINSTANT key.



Press the [#] key followed by the INSTANTkey.

2. ARMED * INSTANT*you may ex i t now

Listen for 3 beeps.The keypad beeps three times and displays theARMED INSTANT message. The red ARMEDindicator also lights.

You can restart the exit delay at any time after arming in INSTANTmode by pressing the ✴ key. This is useful if you wish to open the

entry/exit door to let someone in or out after arming the systemwithout having to disarm the system and then re-arm it again

†.


- 20 -

Arming All Protection(with Entry Delay)

Using the 2 KeyAWAY

Use this key when no one will be staying on the premises.When armed in AWAY mode, the system will sound an alarm if a protecteddoor or window is opened, or if any movement is detected inside the premises.You may leave through the entrance door during the exit delay periodwithout causing an alarm. You may also re-enter through the entrance door,but must disarm the system within the entry delay period or else an alarmwill occur†.

NOTE: If the Auto Stay feature is enabled (ask your installer) and the systemis armed from a hard-wired keypad, and no entry/exit zone is violated duringthe exit time, the system will revert to the STAY mode.

Close all protected perimeter windows and doors before arming (seeChecking for Open Zones section). The green READY indicator (if present)on the keypad should be lit if the system is ready to be armed.

1. + 2

(Security Code) AWAY

Enter 4-digit security code, then pressthe AWAY key.



Press the [#] key followed by the AWAYkey or press and hold (for 2 seconds) thefunction key programmed for AWAY (ifavailable).

2. ARMED**AWAY**You may exit now

Listen.The keypad beeps twice, or beeps continuouslyif Exit Warning has been programmed for yoursystem, and displays the ARMED AWAYmessage. The red ARMED indicator alsolights.The You may exit now portion of themessage disappears when the exit delay time

expires†.

† NOTE: There is an automatic Exit Restart feature built into your system. It works this way: If

you realize that you forgot something and have to go back inside the premises (within theoriginal exit delay time), as soon as you re-enter, a new exit delay time sequence is started. Thisrestarting of the exit delay time occurs only once during each arming session, however;therefore you're permitted only one return without setting off alarms.

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Arming All Protection(Without Entry Delay)

Using the 4 KeyMAXIMUM

Use this key when the premises will be vacant for an extended periodof time, such as during a vacation, or when no one will be movingthrough protected interior areas.When armed in MAXIMUM mode, the system will sound an alarm if aprotected door or window is opened, or if any movement is detectedinside the premises. You may leave through the entrance door duringthe exit delay period without causing an alarm, but an alarm will besounded as soon as someone re-enters.Close all protected perimeter windows and doors beforearming (see Checking for Open Zones section). The green READYindicator (if present) on the keypad should be lit if the system is readyto be armed.1. + 4

(Security Code) MAXIMUM

Enter 4-digit security code, then pressthe MAXIMUM key.

Example: Press 7 2 9 6 then 4


Press the [#] key followed by theMAXIMUM key.

2. ARMED*MAXIMUM*You may ex i t now

Listen.The keypad beeps twice, or beeps continuouslyif exit warning has been programmed for yoursystem, and displays the ARMED MAXIMUMmessage (AWAY/INSTANT on fixed-wordkeypads). The red ARMED indicator alsolights.The You may exit now portion of themessage disappears when the exit delayexpires. †


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Disarming and Silencing Alarms

Using the 1 KeyOFF

Use the OFF key to disarm the system and to silence alarm and troublesounds. See Summary of Audible Notification section for information tohelp you distinguish between fire and burglary alarm sounds.

IMPORTANT: If you return and the main burglary sounderis on, DO NOT enter the premises, but call the police from anearby safe location. If you return after an alarm hasoccurred and the main sounder has shut itself off, the keypadwill beep rapidly when you enter, indicating that an alarmhas occurred during your absence and an intruder may still beon the premises. LEAVE IMMEDIATELY and CONTACTTHE POLICE from a nearby safe location.

To disarm the system: (this disarming method may be used at anytime, including exit time delay)1. + 1

(Security Code) OFF

Enter 4-digit security code, then pressthe OFF key.


2. **DISARM**READY TO ARM

Listen for 1 beep.The keypad displays the READY TO ARMmessage and beeps once to confirm that thesystem is disarmed.

To disarm the system during entry time: (this disarming methodcan only be used when the system is in actual alarm or during a entrytime delay)

1.

(Security Code)

Enter 4-digit security code

Example: Press 7 2 9 6



- 23 -

Disarming and Silencing Alarms (cont'd)

To silence burglary alarms:1.

(Security Code)

Enter 4-digit security code.

Example: Press 7 2 9 6

To clear the display after silencing alarm:2. ALARM 03 ZONE 03 Listen for 1 beep.

The keypad displays the alarm memory.Enter 4-digit security code, then pressthe OFF key.




Memory of Alarm

If an alarm occurs, the keypad displays the zone number(s) thatcaused the alarm and the type of alarm. These messages remaindisplayed until cleared by a user.

To clear the display:

Note the zone number displayed and enter an OFF sequence.

+ 1 *

(Security Code) OFF

Enter 4-digit security code, thenpress the OFF key.*Example: Press 7 2 9 6 then 1 *

If the READY message will not display, go to the displayed zone andcorrect the fault (close windows, etc.). If the fault cannot be corrected,notify your alarm company.

* In cases of an alarm, trouble, or CHECK message, the 4-digitsecurity code and OFF key must be entered into the system two timesto clear the display.

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Bypassing Protection Zones

Using the 6 KeyBYPASS

This key is used when you want to arm your system with one or morezones intentionally unprotected. Bypassed zones are unprotected andwill not cause an alarm when violated while your system is armed.All bypasses are removed when an OFF sequence (securitycode plus OFF) is performed. Bypasses are also removed if thearming procedure that follows the bypass command is not successful.

The system will not allow fire zones to be bypassed.

To bypass zones, the system must be disarmed first.1. + 6

(Security Code) BYPASS

Enter 4-digit security code, thenpress the BYPASS key.Example: Press 7 2 9 6 then 6

2.

(Zone Numbers)

Enter zone numbers.Enter the zone number(s) for the zones tobe bypassed (e.g., 01, 02, 03, etc.).

Important! All single-digit numbersmust be preceded by a zero (for example,enter 01 for zone 1).

3. BYPASS 07 FRONTUPSTAIRS BEDROOM

Typical bypass message

Wait.The keypad displays the word BYPASSalong with each bypassed zone number(and a zone descriptor if programmed).Wait for these zones to be displayed, to besure that intended zones are bypassed.

4. DISARM BYPASSREADY TO ARM

Arm as usual.Arm the system as usual when thekeypad displays the READY TO ARMmessage.

- 25 -

Bypassing Protection Zones (cont'd)

Quick Bypass

Your system may allow you to easily bypass all open (faulted) zoneswithout having to enter zone numbers individually. Ask your installerif this feature is active.

1. + 6





Wait.In a few moments, all open zones aredisplayed along with the word BYPASS.Wait for these zones to be displayedbefore arming. Arming the system beforezones are displayed eliminates allbypasses.

3. DISARM BYPASSREADY TO ARM

Arm as usual.Arm the system as usual when thekeypad displays the READY message.

Displaying Bypassed Zones

For determining what zones have been bypassed, all bypassed zonescan be displayed only when the system is disarmed, and when theBYPASS message shown in step 3 above is displayed.

1. + 6





Wait.In a few moments, all open zones aresequentially displayed along with theword BYPASS.

- 26 -

Chime Mode

Using the 9 KeyCHIME

Your system can be set to alert you to the opening of a door orwindow

† when the system is disarmed by using the CHIME mode.

When activated, three beeps sound at the keypad whenever aprotected perimeter door or window is opened.†

Or selected doors or windows if chime-by-zone feature is active. Askinstaller if this feature applies to your system.

Pressing the ✱ key will display the open protection points.

Note that the CHIME mode can be activated only when the system isdisarmed.

To turn CHIME mode on:

1. + 9

(Security Code) CHIME

Enter 4-digit security code, thenpress the CHIME key.Example: Press 7 2 9 6 then 9

2. DISARMED CHIMEReady to Arm

View.The word CHIME appears on the display.The system is still disarmed as shown.

To turn CHIME mode off:

1. + 9

(Security Code) CHIME

Enter 4-digit security code, thenpress the CHIME key.Example: Press 7 2 9 6 then 9

2. ****DISARMED****READY TO ARM

View.The CHIME word disappears from thedisplay. The system remains disarmed asshown.

- 27 -

Function Keys

Using the A B C D Keys

If available on your keypad, your installer can program these keys toprovide you with a great degree of flexibility.You may want each of the keys to provide you with a different option.Those options include the following:

Trigger a Panic alarm

Arm system in the AWAY mode

Arm system in the STAY mode

Arm system in the NIGHT-STAY mode

Toggle lights on/off

Send a Cancel report to the monitoring station

Initiate a dialer TEST

Send a message to a pager

See a one-time Time/Date display

Start a Macro program sequence (Refer to Macro Programmingsection)

Send a special message to the monitoring station and/or a pager

- 28 -

Panic Keys(For Manually Activating Silent and/or Audible Alarms)

Using Panic Keys

Your installer may have programmed your system to use special keysto manually activate panic functions. The functions that might beprogrammed are listed below. Ask your installer what function(s) are,or should be, programmed for your system.

ACTIVE PANIC FUNCTIONSKEYS ZONE FUNCTION1 and ✱ 953 and # 96✱ and # 99

To use a paired-key panic alarm, simply press both keys of theassigned pair at the same time. If your keypad has lettered keys, theycan be programmed by your installer to provide a single keystrokepanic alarm. Refer to FUNCTION KEYS section for more information.

Types of Panic Alarms

A silent emergency sends an alarm signal to the alarm monitoringcompany

†, but there are no audible alarms or visual displays.

An audible emergency sends an emergency message to the alarmmonitoring company

† and sounds a loud, steady alarm at your keypad

and at any external sounders that are connected. (ALARM plus azone number are also displayed).A personal emergency alarm sends an emergency message to thealarm monitoring company

† and sounds at keypads, but not at

external sounders (ALARM plus a zone number are also displayed).A fire alarm sends a fire alarm message to the alarm monitoringcompany

† and uniquely activates keypad and external sounders

(FIRE plus a zone number are also displayed).†If your system is connected to an alarm monitoring company

- 29 -

Macro Key ProgrammingHow to use a Macro Key (Speedkey)

The A, B, C, or D key can be used to activate a series of commands ofup to 16 keystrokes. These keystrokes, as a group, are called macrosand are stored in the system's memory.

Typical Speedkey functions include:• Arming sequences that first involve bypassing certain zones before

arming• Seldom used but repeatable sequences• Relay activation sequences.

What to include in a Macro program:

Over time you will realize that at certain times of the day you arm ordisarm your security system in certain ways. For example, each nightbefore going to bed, you turn off certain lights and arm the securitysystem, leaving specific interior areas bypassed so that normalmovement at night will not set off an alarm.

You could, therefore, have your installer program your "B" key to:1. Turn off those certain lights and2. Arm your security system in the NIGHT-STAY mode

Every night, all you would have to do is press your "B" key on thekeypad, wait for the ENTER USER CODE prompt, and enter your 4-digit security code.

- 30 -

Using Device CommandsGeneral Information

Your system may be set up so that certain lights or other devices canbe turned on or off by using the device command from the keypad.Ask your installer if this has been done in your system. Ifprogrammed for your system, some devices may activateautomatically upon certain system conditions. In this case, thefollowing commands can be used to override the device activation.Ask your installer for a full explanation of this feature.

To Activate Devices

Enter security code, then press # + 7 + device number.

+ # + 7 + (Security Code) (Device Number)

Example: Press 7 2 9 6 then press #, then press 7, then enter

the number representing the device you wish to activate. Ask yourinstaller for the device numbers assigned for your system.

To Deactivate Devices

Enter security code, then press # + 8 + device number.

+ # + 8 + (Security Code) (Device Number)

Example: Press 7 2 9 6 then press #, then press 8, then enter

the number representing the device you wish to deactivate. Ask yourinstaller for the device numbers assigned for your system.

Device Device #/Description1234

- 31 -

Paging FeatureGeneral Information

If the Paging feature has been programmed for your system, yourpager will respond to certain conditions as they occur in your system.This message appears in a 7-digit format explained below. You canalso send up to 16 additional digits that may consist of PIN numbers,messages, reminders, etc. These 16 digits are programmed by yourinstaller and will appear before the standard 7-digit message.The pager button, when pressed (if available), sends a specialmessage to a pager and displays Pager Msg sent on the keypad for30 seconds (on an alpha keypad). The message it sends is coded as999-9999 and signifies ANY message the user and recipient havedecided is appropriate.

Code FormatThe 7-digit condition code that follows takes the following form:SSS-00EESSS = 3-digit event code: 911 = Alarm

811 = Trouble101 = Opening (disarm)102 = Closing (arm AWAY)

00EE = The first 2 digits will always be 00. They are followed by the2-digit user number or zone number, depending on the eventcode.

ExamplesPager displays: 911–0004 . This indicates that your system is

reporting an alarm (911) due to a fault in zone 4 (04). Alarm andtrouble codes are always followed by the zone numbers in which theyoccur.

Note: If special 250P1 function keys are used, reports other thanthose listed above are possible. They have settable codes between750-789. Ask your installer if these codes have been enabled.

- 32 -

Security CodesGeneral Information

As an additional safety feature, other users who do not need to knowyour code can be assigned different security codes. These secondaryusers are identified by "user numbers," which you select when youassign a user's security code. You can assign up to 13 additional usercodes (user numbers 03-15), including the temporary and Duresscodes. Note that the master (primary) user of the system is the onlyone who can assign codes to secondary (or temporary) users, and isuser number 02; user number 01 is reserved for the installer of thesystem.

All codes can be used interchangeably when performing systemfunctions (a system armed with one user's code can be disarmed byanother user's code), except the temporary code, described below.

Temporary Code

This code can be used to arm and disarm the system. It is typicallyassigned to someone (such as a babysitter) who needs to arm/disarmthe system only at certain times. The temporary code is assigned touser 14. The user of this code should not use the Quick Armingfeature described later. This temporary code will automatically beremoved when the Master code is entered.

Duress Code

This feature is intended for use when you are forced to disarm or armthe system under threat. When used, the system will operatenormally, but can silently notify the alarm monitoring company ofyour situation, if that service has been provided. Duress code isassigned to user 15.

Important: This code is useful only when the system is connected toan alarm monitoring company.

- 33 -

Security Codes (cont'd)

Quick Arming

Note that if Quick Arming was programmed by the installer, you can

press the # key in place of the security code when arming the

system. You must always use the the security code to disarm thesystem, however.

To Add a User or Change a User's Code

Important: Temporary users of the system (e.g., babysitter, cleaning staff)should not be shown how to use any system function they do not need to know,such as bypassing protection zones.

You must make sequential key depressions for all steps in aprocedure within 2 seconds of one another (e.g., perform steps 1, 2,and 3 below with no delay between steps), or else the entire entry isaborted and must be repeated from its beginning.

1. + 8

(Master Code)

Enter 4-digit Master code, then press

the 8 key.


2. (User Number)

Enter user number.Enter the 2-digit user number (03-15) forthe user you are adding or changing.

3. (User's Code)

Enter user's code.Enter the new 4-digit security code forthat user.

Changing the Master Code

Follow the procedure for changing a user's code, but enter user 02.Additionally, when changing the Master code, you must perform step3 twice with the same user code entry so that the new Master codewill be accepted by the system.

- 34 -

Security Codes (cont'd)

To Delete a User

1. + 8

(Master Code)

Enter 4-digit Master code, then press

the 8 key.


2. (User Number)

Enter user number.Enter the 2-digit user number (03-15) forthe user whose code you are deleting.

3. ----------- Stop.Wait (about 3 seconds) until the keypadbeeps once before pressing any other key.The code is automatically deleted.

- 35 -

Testing the System(To be conducted weekly)

Using the 5 KeyTEST

The TEST key puts your system into a TEST mode, which allows eachprotection point to be checked for proper operation. The keypadsounds a single beep every 40 seconds as a reminder that the systemis in this TEST mode.

NOTE: An alarm message will not be sent to your alarm monitoringcompany during the following tests.

1. **** DISARM****READY TO ARM

Disarm the system.Disarm the system and close all protectedwindows, doors, etc. The READYmessage should be displayed and thegreen READY indicator (if present on thekeypad) should also be lit.

2. + 5

(Security Code) TEST

Enter 4-digit security code, thenpress TEST key.Example: Press 7 2 9 6 then 5

3. Listen.The external sounder should sound for 2seconds and then turn off.If the sounder does not sound, CALLFOR SERVICE IMMEDIATELY.

4. Fault zones.Open each protected door and window inturn and listen for three beeps from thekeypad. Identification of each faultedprotection point should appear on thedisplay. The display will clear when thedoor or window is closed. Walk in front ofany interior motion detectors (if used) andlisten for three beeps.

- 36 -

Testing the System (cont'd)

The keypad should display theidentification of the detector when thedetector is activated. The display will clearwhen no motion is detected. Note that if youare using wireless motion detectors, there isa 3-minute delay between activations. Thisis to conserve battery life.To test all smoke detectors, follow themanufacturer's instructions. The keypadshould display the identification of eachdetector when each is activated.If you experience a problem with anyprotection point (no confirming sounds, nodisplay), CALL FOR SERVICEIMMEDIATELY.When you have checked (and closed, wherenecessary) all protection points, no zoneidentification numbers should be displayedon the keypad.When you complete testing, exit the TESTmode by continuing with step 5.

5. + 1

(Security Code) OFF

Exit TEST mode.Enter your security code and press the OFFkey.

If you inadvertently leave the test modeactive, it automatically turns off afterapproximately 4 hours.

NOTE: One of the special function keys (A, B, C, or D) may beprogrammed for a Communicator (dialer) Test. When the key ispressed, the system seizes the phone line and sends a test report tothe monitoring station. This means that if a telephone conversationwas going on between two people and the special function key waspressed (inadvertently or not), the connection will be terminated.

- 37 -

Trouble ConditionsTypical Check Displays

The word CHECK on the keypad's display, accompanied by a rapidbeeping at the keypad, indicates a trouble condition in the system.The displays in parentheses in the left column below may appear onnon-alpha keypads when the associated trouble condition is present.

To silence the beeping sound for “CHECK” conditions, press anykey.

CHECK + ZoneDescriptors

Indicates that a problem exists with thosezone(s). First, determine why the zone(s)displayed are faulted (open window or door;open or shorted zone terminals; etc.) andcorrect the problem. If the zone(s) contain awireless detector, check that changes in theroom (moving furniture, televisions, etc.) arenot blocking wireless signals to/from thedetector. If the problem has been corrected, keyan OFF sequence (enter the 4-digit securitycode, then press the OFF key) to clear thedisplay.

A CHECK condition can also indicate a wiringproblem (opens or shorts, for instance). If theCHECK display persists, CALL FORSERVICE IMMEDIATELY.

Note that the system will not allow arming if aCHECK condition exists. To arm the systemwith a CHECK condition present, you mustfirst bypass the zone(s) having the CHECKcondition.

NOTE: Zone 9 represents a problem with thewireless receiver or other system devices,which are not user-serviceable. CALL FORSERVICE IMMEDIATELY.

- 38 -

Trouble Conditions (cont'd)

Telco Fault(or CHECK andzone 94)

If the telephone line monitor feature has beenprogrammed for your system, this displayindicates that the telephone line has beendisconnected or cut. In some systems, thisdisplay is accompanied by a trouble sound fromthe keypad and an external sounder.CONTACT YOUR SERVICE COMPANYIMMEDIATELY.

To silence the trouble sound, enter yoursecurity code plus OFF.

COMM. FAILURE(or FC)

Indicates that a failure has occurred in thetelephone communication portion of yoursystem. CALL FOR SERVICE IMMEDI-ATELY.

SYSTEM LO BAT(or BAT with nozone no.)

Indicates that a low system battery conditionexists, and is accompanied by a once-per-minute beeping* at the keypad. CALL FORSERVICE IMMEDIATELY.

*You can stop the beeping that accompanies a low-battery display by entering an OFF sequence(security code + OFF).

LO BAT + zonedescriptor (or BATwith zone no.)

Indicates that a low-battery condition exists inthe wireless transmitter** displayed, and isaccompanied by a once-per-minute beeping atthe keypad. CALL FOR SERVICEIMMEDIATELY.

** Not all systems use wireless transmitters.

MODEM COMM(or CC)

Indicates that the control is on-line with thecentral station's remote computer. The controlwill not operate while on-line. Wait a fewminutes. The display should disappear.

- 39 -

Trouble Conditions (cont'd)

POWER indicator(if present) is off.AC LOSS isdisplayed.

The system is operating on battery power only.If only some lights are out on the premises,check circuit breakers and fuses and reset orreplace as necessary. CALL FOR SERVICEIMMEDIATELY if AC power cannot berestored to the system.

Busy-Standby(or dI)

If this remains displayed for more than 1minute, system is disabled. CALL FORSERVICE IMMEDIATELY.

OPEN CIRCUIT(or OC)

The keypad is not receiving signals from thecontrol. CALL FOR SERVICE AT ONCE.

Long Rng Trbl(or bF)

If programmed, backup Long Range Radiocommunication has failed. CALL FORSERVICE IMMEDIATELY.

Bell failure(or CHECK 70)

Bell/Siren supervision failure. CALL FORSERVICE IMMEDIATELY.

RF Jam(or Check 90)

If enabled and a Receiver Jam is detected, areport will be sent to the monitoring stationand at the same time a Rcvr Jam messagewill toggle with the present display on thealpha keypad. When the jam condition iscleared, a Restore message is sent to themonitoring station. To clear the keypad

display, enter your 4-digit code and 1 key.OFF

- 40 -

Fire Alarm System(If Installed)

General Information

Your fire alarm system (if installed) is active 24 hours a day,providing continuous protection. In the event of an emergency, theinstalled smoke and heat detectors will automatically activate yoursecurity system, triggering a loud, interrupted sound from thekeypad. Optional exterior sounders will also produce an interruptedsound. Your keypad will display a FIRE message (with zone location)until you silence and clear the alarm display.

In Case of Fire

1. Should you become aware of a fire emergency before your detectorssense the problem, go to your nearest keypad and press the singlepanic key (or panic key pair) assigned as FIRE emergency (ifprogrammed by the installer) and hold it down for at least 2seconds. The alarm will sound.

2. Evacuate all occupants from the premises.

3. If flames and/or smoke are present, leave the premises and notifyyour local fire department immediately.

4. If no flames or smoke are apparent, investigate the cause of thealarm. The keypad will display the zone descriptor of the zone(s) inan alarm condition.

Silencing a Fire Alarm

1. Silence the alarm by pressing the 1 key.OFF

To clear the alarm display, enter your security code and press the

1 key again.OFF

- 41 -

Fire Alarm System (cont'd)

2. If the keypad indicates a trouble condition after the second OFFsequence, check smoke detectors to see if they are responding tosmoke or heat-producing objects in their vicinity. Should this bethe case, eliminate the source of heat or smoke.

3. If this does not remedy the problem, there may still be smoke inthe detector. Clear it by fanning the detector for about 30 seconds.

4. When the problem has been corrected, clear the display by entering

your code and pressing the 1 key.OFF

- 42 -

Recommendations for Proper Protection

THE FOLLOWING RECOMMENDATIONS FOR THE LOCATION OF FIREAND BURGLARY DETECTION DEVICES HELP PROVIDE PROPERCOVERAGE FOR THE PROTECTED PREMISES.

Recommendations for Smoke and Heat Detectors

With regard to the number and placement of smoke/heat detectors,we subscribe to the recommendations contained in the National FireProtection Association's (NFPA) Standard #72, noted below.

Early-warning fire detection is best achieved by the installationof fire detection equipment in all rooms and areas of thehousehold as follows: For minimum protection, a smoke detectorshould be installed outside of each separate sleeping area, andon each additional floor of a multi-floor family living unit,including basements. The installation of smoke detectors inkitchens, attics (finished or unfinished), or in garages is notnormally recommended.

For additional protection, the NFPA recommends that you installheat or smoke detectors in the living room, dining room, bedroom(s),kitchen, hallway(s), attic, furnace room, utility and storage rooms,basements, and attached garages.

- 43 -

Recommendations for Proper Protection (cont'd)

DININGKITCHEN

BEDROOM

BEDROOM

BEDROOM

BEDROOM

LIVING ROOM

✪

✪

✪ ✪

✪

▲

▲

BEDROOM

BDRM

BDRM

DINING

LIVING ROOM

TV ROOM KITCHEN

■■

■

✪

✪

✪

✪ ✪

✪

▲

✪

✪

✪

BEDROOM BEDROOMTOBR

■

■

■

■

■

LVNG RM

BASEMENT

KTCHN▲

▲

. CLOSEDDOOR

GARAGE▲

Smoke Detectors for Minimum Protection

Smoke Detectors for Additional Protection

Heat-Activated Detectors

In addition, we recommend the following:• Install a smoke detector inside every bedroom where a smoker

sleeps.• Install a smoke detector inside every bedroom where someone

sleeps with the door partly or completely closed. Smoke could beblocked by the closed door. Also, an alarm in the hallway outsidemay not wake up the sleeper if the door is closed.

• Install a smoke detector inside bedrooms where electricalappliances (such as portable heaters, air conditioners, orhumidifiers) are used.

• Install a smoke detector at both ends of a hallway if the hallway ismore than 40 feet (12 meters) long.

• Install smoke detectors in any room where an alarm control islocated, or in any room where alarm control connections to an ACsource or phone lines are made. If detectors are not so located, a firewithin the room could prevent the control from reporting a fire oran intrusion.

- 44 -

Recommendations for Proper Protection (cont'd)

Recommendations for Proper Intrusion Protection

For proper intrusion coverage, sensors should be located at everypossible point of entry to a home or commercial premises. Thisincludes skylights and upper windows in a multi-level building.

In addition, we recommend that radio backup be used in a securitysystem so that alarm signals can still be sent to the alarm monitoringstation in the event that the telephone lines are out of order (alarmsignals are normally sent over the phone lines, if connected to analarm monitoring station).

- 45 -

Emergency EvacuationEstablish and regularly practice a plan of escape in the event of fire. The followingsteps are recommended by the National Fire Protection Association:

1. Position your detector or your interior and/or exteriorsounders so that they can be heard by all occupants.

2. Determine two means of escape from each room. Onepath of escape should lead to the door that permitsnormal exit from the building. The other should bean alternative route, such as a window, should yourprimary escape path be impassable. Station anescape ladder at such windows if there is a long dropto the ground.

3. Sketch a floor plan of the building. Show windows,doors, stairs, and rooftops that can be used to escape.Indicate escape routes for each room. Keep theseroutes free from obstruction and post copies of theescape routes in every room.

4. Assure that all bedroom doors are shut while you areasleep. This will prevent deadly smoke from enteringwhile you escape.

5. To determine which escape path to use during a fire,first feel the door. If it is hot, check your alternateescape route. If the door is cool, open it cautiously. Beprepared to slam the door if smoke or heat rushes in.

6. Where smoke is present, crawl on the floor; do notwalk upright. Smoke rises and may overcome you.Clearer air is near the floor.

7. Escape quickly; don't panic.

8. Establish a common meeting place outdoors, away from your house, whereeveryone can meet and then take steps to contact the authorities and account forthose missing. Choose someone to assure that nobody returns to the house —many die going back.

•

FRONT

•

BACK

•

BATH

BEDROOM

KITCHEN

BACK DOOR

1 FLOORST

BEDROOM

2 FLOORND

BATH

BEDROOM

PO

RC

H

CLOSET

BEDROOM

BEDROOM

- 46 -

Maintaining Your SystemTaking Care of Your System

The components of your security system are designed to be asmaintenance-free as possible. However, to make sure that yoursystem is in reliable working condition:

1. Test your system weekly.

2. Test your system after any alarm occurs (see Testing the Systemsection).

Replacing Batteries in Wireless Sensors

Each wireless sensor in your system has a 9-volt or 3-volt battery. Thesystem detects a low battery in any wireless sensor, including smokedetectors, the optional personal emergency transmitter, and theoptional portable wireless keypad. (The system detects a low batteryin a portable wireless keypad as soon as one of its keys is pressed, andresponds be displaying 00 on the wired keypad.)

Alkaline batteries provide a minimum of 1 year of operation, and inmost units and applications, provide 2–4 years of service. Three-voltlithium batteries provide up to 4 or more years of operation. Actualbattery life depends on the environment in which the sensor is used,the number of signals that the transmitter in the sensor has to send,and the specific type of sensor. Factors such as humidity, high or lowtemperatures, or large swings in temperature may all lead to thereduction of actual battery life in an installation.

If you have a low battery in a wireless sensor, the keypad displays aLOW BATTERY message. In addition, a battery-operated smokedetector with a low battery emits a single "chirp" soundapproximately once every 20–30 seconds, identifying itself as thesmoke detector with the weak battery.

NOTE: The LOW BATTERY message comes on as a warning thatbattery replacement in the indicated sensor(s) is due within 30 days.In the meantime, the sensor causing the low-battery indication is stillfully operational.

Wirelesssensors maynot havebeeninstalled inyour securitysystem.

- 47 -

Maintaining Your System (cont'd)

Important: Use only batteries recommended by your installer asreplacement.

Silencing Low Battery Warning Tones at the Keypad

You can silence the keypad’s warning tones by pressing the 1 key,OFF

but the keypad's LOW BATTERY message display will remain on asa reminder that you have a low-battery condition in one or more ofyour sensors. When you replace the weak battery with a fresh one, thesensor will send a "good battery" signal to the control as soon as thesensor is activated (opening/closing of door, window, etc.), causing theLOW BATTERY display to turn off. If the sensor is not activated, thedisplay will automatically clear within approximately 1 hour.

Routine Care

• Treat the components of your security system as you would anyother electrical equipment. Do not slam sensor-protected doors orwindows.

• Keep dust from accumulating on the keypad and all protectivesensors, particularly on motion sensors and smoke detectors.

• The keypad and sensors should be cleaned carefully with a dry softcloth. Do not spray water or any other fluid on the units.

- 48 -

Quick Guide to System Functions

FUNCTION PROCEDURE COMMENTSCheck Zones Press [✴] Do this to view faulted zones when system is

not ready.

Arm System Enter code or press #

Press arming key desired

(AWAY, NIGHT-STAY*, STAY,INSTANT, MAXIMUM)

* Press STAY twice in rapidsuccession to arm NIGHT-STAY

Do this to arm the system in the modeselected.

Disarm System Enter code

Press OFF [1]

Do this to disarm the system and silencealarms.

Bypass Zones Enter codePress [6]Enter zone numbers to be bypassed(use 2-digit entries)

Do this to bypass protection zones. Bypassedzones are unprotected and will not cause analarm if violated.

Quick Bypass Enter codePress [6] and stop

Do this to bypass all faulted zonesautomatically, if programmed.

Chime Mode ON Enter codePress CHIME [9]

Do this to turn on CHIME mode. Keypadwill sound if doors or windows are violatedwhile system is disarmed.

Chime Mode OFF Enter codePress CHIME [9]

Do this to turn CHIME mode off.

Test Mode ON Enter codePress [5]

Do this to enter TEST mode. Sounds alarmsounder and allows sensors to be tested.

Test Mode OFF Enter codePress OFF [1]

Do this to turn TEST mode off. System returnsto normal mode.

Add or Change aUser

Enter Master codePress [8] keyEnter user's 2-digit user no.Enter code for that user

Do this to add or change a user code.

Delete a User Enter Master codePress [8] keyEnter user number to be deleted

Do this to delete a user code from the system.

Change a MasterCode

Enter Master codePress [8] keyPress [0] + [2] (master user no.)Enter new 4-digit Master codeEnter new Master code again

Do this to change the existing Master code.

- 49 -

Summary of Audible Notification(Alpha Display Keypads)

SOUND CAUSE DISPLAYLOUD, INTERRUPTED*Keypad & External

FIRE ALARM FIRE is displayed; descriptor of zone in alarm isdisplayed.

LOUD, CONTINUOUS*Keypad & External

BURGLARY/AUDIBLEEMERGENCY ALARM

ALARM is displayed; descriptor of zone in alarm isalso displayed.

ONE SHORT BEEP(not repeated)Keypad only

a. SYSTEM DISARMb. SYSTEM ARMING ATTEMPT

WITH AN OPEN ZONEc. BYPASS VERIFY

a. SYSTEM READY is displayed.b. The number and descriptor of the open protection

zone is displayed.c. Numbers and descriptors of the bypassed

protection zones are displayed (one beep isheard for each zone displayed). Subsequently,the following is displayed: ZONE BYPASSEDSYSTEM READY.

ONE SHORT BEEP(once every 40 seconds)Keypad only

SYSTEM IS IN TEST MODE Opened zone identifications will appear.

ONE BEEP(once every 40 seconds)Keypad only

LOW BATTERY AT ATRANSMITTER

LO BAT displayed with description of transmitter.

TWO SHORT BEEPSKeypad only

ARM AWAY OR MAXIMUM ARMED AWAY or ARMED MAXIMUM displayed.Red ARMED indicator lit.

THREE SHORTBEEPSKeypad only

a. ARM STAY OR INSTANT

b. ZONE OPENED WHILESYSTEM IS IN CHIME MODE

a. ARMED STAY or ARMED INSTANT displayed.Red ARMED indicator lit.

b. CHIME displayed, descriptor of open protectionzone displayed if the [✱] key is pressed.

RAPID BEEPINGKeypad only

a. TROUBLE

b. MEMORY OF ALARM

a. CHECK displayed; descriptor of troubledprotection zone is displayed.

b. FIRE or ALARM is displayed; descriptor of zonein alarm is displayed.

c. BELL FAILUREd. SYSTEM LOW BATTERY

c. BELL FAILURE or CHECK 70 is displayed.d. SYSTEM LO BAT or BAT is displayed.

SLOW BEEPINGKeypad only

a. EXIT DELAY WARNING (ifprogrammed)

b. ENTRY DELAY WARNING

a. ARMED AWAY or ARMED MAXIMUM isdisplayed along with You May Exit Now.

b. DISARM SYSTEM OR ALARM WILL O CCUR isdisplayed.Exceeding the delay time without disarmingcauses alarm.

* If a bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.

- 50 -

GlossaryThe following terms are used throughout the manual.

ARM/DISARM: "Armed" simply means that the burglary portion of yoursystem is turned ON and is in a state of readiness."Disarmed" means that the burglary system is turned OFF,and must be re-armed to become operational. However, evenin a "disarmed" state, "emergency" and "fire" portions of yoursystem are still operational.

KEYPAD: This is the area on your keypad containing numberedpushbuttons similar to those on telephones or calculators.These keys control the arming and disarming of the system,and perform other functions described in this manual.

ZONE: A specific area of protection.

BYPASS: To disarm a specific area of burglary protection while leavingother areas operational.

DELAY ZONE: An area of protection containing doors most frequently usedto enter or exit (typically, a front door, back door, or doorfrom the garage into the building). The delay zone allowssufficient time for authorized entry or exit without causingan alarm. Consult your installer for the entry and exit delaytimes that have been set for your system during installation,and record them in the space provided in “Entry/exit delays.”

DAY/NIGHT ZONE: An area of protection whose violation causes a troubleindication during the disarmed (DAY) mode and an alarmduring the armed (NIGHT) mode.

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UL NOTICE: This is a "GRADE A" system.

FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENTThis equipment has been tested to FCC requirements and has been found acceptable for use. TheFCC requires the following statement for your information:

This equipment generates and uses radio frequency energy and if not installed and used properly,that is, in strict accordance with the manufacturer's instructions, may cause interference to radioand television reception. It has been type tested and found to comply with the limits for a Class Bcomputing device in accordance with the specifications in Part 15 of FCC Rules, which are designedto provide reasonable protection against such interference in a residential installation. However,there is no guarantee that interference will not occur in a particular installation. If this equipmentdoes cause interference to radio or television reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:

•If using an indoor antenna, have a quality outdoor antenna installed.•Reorient the receiving antenna until interference is reduced or eliminated.•Move the receiver away from the control/communicator.•Move the antenna leads away from any wire runs to the control/communicator.•Plug the control/communicator into a different outlet so that it and the receiver are on different

branch circuits.

If necessary, the user should consult the dealer or an experienced radio/television technician foradditional suggestions.The user or installer may find the following booklet prepared by the Federal CommunicationsCommission helpful: "Interference Handbook." This booklet is available from the U.S. GovernmentPrinting Office, Washington, DC 20402.

The user shall not make any changes or modifications to the equipment unless authorized by theInstallation Instructions or User's Manual. Unauthorized changes or modifications could void theuser's authority to operate the equipment.

IN THE EVENT OF TELEPHONE OPERATIONAL PROBLEMSIn the event of telephone operational problems, disconnect the control by removing the plug from theRJ31X (CA38A in Canada) telephone wall jack. We recommend that your certified installerdemonstrate disconnecting the phones on installation of the system. Do not disconnect the phoneconnection inside the control/communicator. Doing so will result in the loss of your phone lines. If theregular phone works correctly after the control/communicator has been disconnected from the phonelines, the control/communicator has a problem and should be returned for repair. If, upondisconnection of the control/communicator, there is still a problem on the line, notify the telephonecompany that they have a problem and request prompt repair service. The user may not under anycircumstances (in or out of warranty) attempt any service or repairs to the system. It must be returnedto the factory or an authorized service agency for all repairs.

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FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 NOTICEThis equipment complies with Part 68 of the FCC rules. On the front cover of thisequipment is a label that contains, among other information, the FCC registration numberand ringer equivalence number (REN) for this equipment. If requested, this informationmust be provided to the telephone company.This equipment uses the following jacks:

An RJ31X is used to connect this equipment to the telephone network.The REN is used to determine the quantity of devices which may be connected to thetelephone line. Excessive RENs on the telephone line may result in the devices not ringingin response to an incoming call. In most, but not all areas, the sum of the RENs should notexceed five (5.0). To be certain of the number of devices that may be connected to the line,as determined by the total RENs, contact the telephone company to determine themaximum REN for the calling area.If this equipment causes harm to the telephone network, the telephone company will notifyyou in advance that temporary discontinuance of service may be required. If advance noticeis not practical, the telephone company will notify the customer as soon as possible. Also,you will be advised of your right to file a complaint with the FCC if you believe necessary.The telephone company may make changes in its facilities, equipment, operations, orprocedures that could affect the operation of the equipment. If this happens, the telephonecompany will provide advance notice in order for you to make the necessary modificationsin order to maintain uninterrupted service.If trouble is experienced with this equipment, please contact the manufacturer for repairand warranty information. If the trouble is causing harm to the telephone network, thetelephone company may request you remove the equipment from the network until theproblem is resolved.There are no user serviceable components in this product, and all necessary repairs mustbe made by the manufacturer. Other repair methods may invalidate the FCC registrationon this product.This equipment cannot be used on telephone company-provided coin service. Connection toParty Line Service is subject to state tariffs.This equipment is hearing-aid compatible.When programming or making test calls to an emergency number, briefly explain to thedispatcher the reason for the call. Perform such activities in the off-peak hours; such asearly morning or late evening.

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WARNING!THE LIMITATIONS OF THIS ALARM SYSTEM

While this system is an advanced design security system, it does not offer guaranteed protectionagainst burglary or fire or other emergency. Any alarm system, whether commercial or residential, issubject to compromise or failure to warn for a variety of reasons. For example:

• Intruders may gain access through unprotected openings or have the technical sophistication tobypass an alarm sensor or disconnect an alarm warning device.

• Intrusion detectors (e.g., passive infrared detectors), smoke detectors, and many other sensingdevices will not work without power. Battery-operated devices will not work without batteries,with dead batteries, or if the batteries are not put in properly. Devices powered solely by AC willnot work if their AC power supply is cut off for any reason, however briefly.

• Signals sent by wireless transmitters may be blocked or reflected by metal before they reach thealarm receiver. Even if the signal path has been recently checked during a weekly test, blockagecan occur if a metal object is moved into the path.

• A user may not be able to reach a panic or emergency button quickly enough.

• While smoke detectors have played a key role in reducing residential fire deaths in the UnitedStates, they may not activate or provide early warning for a variety of reasons in as many as 35%of all fires, according to data published by the Federal Emergency Management Agency. Some ofthe reasons smoke detectors used in conjunction with this System may not work are as follows.Smoke detectors may have been improperly installed and positioned. Smoke detectors may notsense fires that start where smoke cannot reach the detectors, such as in chimneys, in walls, orroofs, or on the other side of closed doors. Smoke detectors also may not sense a fire on anotherlevel of a residence or building. A second-floor detector, for example, may not sense a first-floor orbasement fire. Moreover, smoke detectors have sensing limitations. No smoke detector can senseevery kind of fire every time. In general, detectors may not always warn about fires caused bycarelessness and safety hazards like smoking in bed, violent explosions, escaping gas, improperstorage of flammable materials, overloaded electrical circuits, children playing with matches, orarson. Depending upon the nature of the fire and/or the locations of the smoke detectors, thedetector, even if it operates as anticipated, may not provide sufficient warning to allow alloccupants to escape in time to prevent injury or death.

• Passive Infrared Motion Detectors can detect intrusion only within the designed ranges asdiagrammed in their installation manual. Passive Infrared Detectors do not provide volumetricarea protection. They do create multiple beams of protection, and intrusion can only be detected inunobstructed areas covered by those beams. They cannot detect motion or intrusion that takesplace behind walls, ceilings, floors, closed doors, glass partitions, glass doors, or windows.Mechanical tampering, masking, painting or spraying of any material on the mirrors, windows orany part of the optical system can reduce their detection ability. Passive Infrared Detectors sensechanges in temperature; however, as the ambient temperature of protected area approaches thetemperature range of 90° to 105°F, the detection performance can decrease.

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WARNING!THE LIMITATIONS OF THIS ALARM SYSTEM (cont'd)

• Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers ifthey are located on the other side of closed or partly open doors. If warning devices sound on adifferent level of the residence from the bedrooms, then they are less likely to waken or alertpeople inside the bedrooms. Even persons who are awake may not hear the warning if the alarm ismuffled by a stereo, radio, air conditioner or other appliance, or by passing traffic. Finally, alarmwarning devices, however loud, may not warn hearing-impaired people or waken deep sleepers.

• Telephone lines needed to transmit alarm signals from a premises to a central monitoring stationmay be out of service or temporarily out of service. Telephone lines are also subject to compromiseby sophisticated intruders.

• Even if the system responds to the emergency as intended, however, occupants may haveinsufficient time to protect themselves from the emergency situation. In the case of a monitoredalarm system, authorities may not respond appropriately.

• This equipment, like other electrical devices, is subject to component failure. Even though thisequipment is designed to last as long as 10 years, the electronic components could fail at any time.

The most common cause of an alarm system not functioning when an intrusion or fire occurs isinadequate maintenance. This alarm system should be tested weekly to make sure all sensors andtransmitters are working properly.

Installing an alarm system may make one eligible for lower insurance rates, but an alarm system isnot a substitute for insurance. Homeowners, property owners and renters should continue to actprudently in protecting themselves and continue to insure their lives and property.

We continue to develop new and improved protection devices. Users of alarm systems owe it tothemselves and their loved ones to learn about these developments.

SERVICING INFORMATIONYour local PROTECTION ONE Alarm dealer is the person bestqualified to service your alarm system. Arranging some kind ofregular service program with him is advisable.

Your local PROTECTION ONE Alarm dealer is:

Name:

Address: ____________________________________________________

_____________________________________________________________

Phone:_______________________________________________________

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NOTES

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OWNER’S INSURANCE PREMIUM CREDIT REQUESTThis form should be completed and forwarded to your homeowner’s insurance carrier for possiblepremium credit.

A. GENERAL INFORMATION:Insured’s Name and Address:

Insurance Company: Policy No.:

VISTA-20BAY Other ______________________________

Type of Alarm: Burglary Fire Both

Installed by: Serviced by: Name Name

Address Address

B. NOTIFIES (Insert B = Burglary, F = Fire)Local Sounding Device Police Dept. Fire Dept.

Monitoring Station

Name:

Address:

Phone:

C. POWERED BY: AC With Rechargeable Power Supply

D. TESTING: Quarterly Monthly Weekly Other

continued on other side

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OWNER’S INSURANCE PREMIUM CREDIT REQUEST(cont'd)

E. SMOKE DETECTOR LOCATIONS

Furnace Room Kitchen Bedrooms Attic

Basement Living Room Dining Room Hall

F. BURGLARY DETECTING DEVICE LOCATIONS:

Front Door Basement Door Rear Door All Exterior Doors

1st Floor Windows All windows Interior locations

All Accessible Openings, Including Skylights, Air Conditioners and Vents

G. ADDITIONAL PERTINENT INFORMATION:

Signature: Date:

Index

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[#] key ........................................................ 15, 33[✱] Key ............................................................. 16250P1................................................................. 54-digit Code................................................ 17, 224-digit Disarm................................................... 236148PL2........................................................... 116150RFPL2...................................................... 106160PL2........................................................... 10AC.................................................................... 12AC LOSS message.......................................... 39Adding a User .................................................. 33Alarm.................................................................. 7ALARM............................................................. 12ALARM message ............................................. 49Alpha Keypad................................................... 10Alphabet Keys............................................ 15, 27Arm .................................................................... 5ARMED AWAY message ................................. 20ARMED Indicator ....................................... 15, 20ARMED INSTANT Message ............................ 19ARMED MAXIMUM message .......................... 21Audible Emergency.............................. 12, 28, 49Auto Stay feature ............................................. 20Away .................................................................. 6AWAY .............................................. 5, 11, 20, 48AWAY key........................................................ 13AWAY Mode .................................................... 20AWAY/INSTANT message............................... 21BAT ............................................................ 12, 38Battery Replacement ....................................... 46Beeping............................................ 8, 37, 38, 49Bell Failure ....................................................... 39bF..................................................................... 39Burglary Protection ...................................... 5, 14Burglary Zones................................................. 13BYPASS..................................................... 11, 50BYPASS key ........................................ 14, 24, 25Bypass Zones .................................................. 48Bypassing Zones ............................................. 24CA...................................................................... 9CANCEL ......................................................... 12CANCELLED ALARM ........................................ 9CC.................................................................... 38Change Master Code....................................... 48Change User.................................................... 48

CHECK................................................. 12, 48, 49CHECK 70........................................................ 39CHECK 90........................................................ 39CHECK message ....................................... 23, 37Chime................................................... 26, 48, 49CHIME.......................................................... 6, 12CHIME key ....................................................... 14Chime Mode......................................... 14, 26, 48Chime-By-Zone feature.................................... 26CODE key ........................................................ 14COMM. FAILURE............................................. 38Cross Zoning...................................................... 7DAY/NIGHT ZONE........................................... 50Deactivate Devices .......................................... 30Delay Zone....................................................... 50Delete a User ............................................. 34, 48Device Control.................................................. 30dI ...................................................................... 39Disarm System................................................. 48Disarming ................................................... 22, 50Displaying Bypassed Zones............................. 25Duress Code .................................................... 32EA ...................................................................... 9Emergency Evacuation .................................... 45Entry Delay..................... 8, 17, 18, 19, 20, 21, 49Entry Delay 1...................................................... 8Entry Delay 2...................................................... 8Escape Path..................................................... 45Exit Alarm........................................................... 9Exit Delay............................. 8, 17, 18, 19, 20, 49Exit Restart Feature ......................................... 20Fault Display .................................................... 16FC .................................................................... 38FCC Notice....................................................... 52FCC Statement ................................................ 51FIRE................................................................. 12Fire Alarm............................................. 12, 28, 40Fire Alarm Silencing ......................................... 40FIRE message ................................................. 49Fire Protection.................................................... 6Fire Zone.......................................................... 24Fixed-Word Keypad ......................................... 10Function Key Options....................................... 27Function Keys .................................................. 27General Information ........................................... 5

Index

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Glossary........................................................... 50INSTANT............................................ 5, 8, 11, 48INSTANT key ............................................. 14, 19INSTANT Mode................................................ 19Keypads ........................................................... 10Key-pairs.......................................................... 28Keys 0-9........................................................... 15LCD.................................................................. 10LO BAT ...................................................... 38, 49LO BAT message............................................. 38Long Rng Trbl .................................................. 39Low Battery ...................................................... 46LOW BATTERY message................................ 46Macro Example ................................................ 29Macro Key Programming ................................. 29Master Code .............................................. 33, 34Master Code Change....................................... 33MAX key........................................................... 14MAXIMUM.......................................... 5, 8, 21, 48Memory of Alarm.................................... 7, 23, 49Message ............................................................ 7MODEM COMM ............................................... 38National Fire Protection Association .......... 42, 45NIGHT-STAY ................................... 5, 11, 18, 48NO AC.............................................................. 12NOT READY ........................................ 12, 16, 48OC.................................................................... 39OFF.............................................................. 9, 24OFF key ......................................... 13, 22, 36, 38OFF Sequence................................................. 24OPEN CIRCUIT ............................................... 39Owner's Premium Credit Request.................... 56Pager Code Format ......................................... 31Pager Msg Sent message................................ 31Paging Feature ............................................ 6, 31Panic Alarm...................................................... 28Panic Keys ....................................................... 28Personal Emergency.................................. 28, 46Quick Arming ............... 17, 18, 19, 20, 21, 32, 33Quick Bypass ............................................. 25, 48

Quick Guide to System Functions.................... 48Ready............................................................... 12READY Indicator .................................. 15, 16, 18READY key ...................................................... 14READY message ....................................... 23, 25READY TO ARM message .................. 22, 23, 24Recommendations ........................................... 42RF Jam............................................................. 39Security Codes................................. 6, 22, 23, 32Servicing Information ....................................... 54Silence Alarm................................................... 22Silencing LOW BAT Warnings ......................... 47Silent Emergency ............................................. 28Sounder...................................... 7, 10, 15, 35, 38Special Function Keys ..................................... 15Speedkey ......................................................... 29Stay.................................................................. 17STAY.......................................... 5, 11, 14, 18, 48STAY Mode................................................ 17, 20System Care .................................................... 46System Overview ............................................... 5SYSTEM READY message.............................. 49Telco Fault ....................................................... 38Temporary Code .............................................. 32Temporary Users ............................................. 33TEST................................................................ 48TEST key ......................................................... 14TEST Key......................................................... 35Test Mode .................................................. 35, 48Trouble Conditions........................................... 37Trouble Sounds................................................ 22Two-line Alpha Keypad .................................... 10User Number.............................................. 31, 32Voice Messages................................................. 7Voice Module ..................................................... 7Warnings/Limitations........................................ 53Wireless Sensor ............................................... 46Zones ............................................................. 5, 9

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250p1 PROTECTION ONE SYSTEM INSTRUCTIONS

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