24/7 SUPPORT FOR YOUR 24/7 LIFE

EXPERT SUPPORT FOR ALL YOUR TECH, ALL THE TIMETechnology helps you live the life you love. We’ll make sure it works. Ask for help in store, in your home, over the phone or 24/7 online. We’ll be here for your tech, so it’ll be there for you.

1Please refer to the Total Tech Support terms at BestBuy.com/TotalTechSupportTerms for a complete description of the limitations of coverage. A My Best Buy account is required, subject to the My Best Buy Program terms available at BestBuy.com/MyBestBuyTerms. 2Excludes parts and accessories, and a trip charge that may apply to travel outside of metro area.

MEMBERSHIP1

SUPPORT AND SERVICES

INCLUDEDIn-store, over the phone and 24/7 online support for your tech, whether it’s new or old and whether you got it from Best Buy® or not.

IN HOMEStandard installations and services for home theater, computing, appliances, and connected home can be added for just $49.99 each2.

ADVANCED20% off specialized installations and services from data recovery, projector mounting, to built-in appliances and more1.

MEMBER DISCOUNTS20% off purchases of Geek Squad® Protection and AppleCare. Excludes monthly paid plans, renewals, and mobile loss and theft insurance.

2

3

INCLUDED SUPPORT & SERVICESAvailable in store and over the phone 24/7 online support.

IN STORE, PHONE OR WEB-BASED CHAT

CONNECTED CAR1 Individual Services

In-Dash Stereo or Navigation Install up to $99.99

Speaker Install up to $99.99

Remote Start, Security System, or Keyless Entry Installation up to $189.99Amp Install up to $119.99

Satellite Radio Install up to $79.99

Radar Install (not available in D.C. and VA) $49.99

Dash Camera Install $49.99

GPS Install/Setup $49.99

Backup Camera and Sensor Install up to $129.99

Install/Setup of Hands-free/Bluetooth interface $129.99

1Connected car services are subject to a materials fee of $5.00 per vehicle at the time of service.

IN STORE

COMPUTING Individual Services

PC Virus Removal $149.99

Data Transfer & Data Backup $99.99

Computer Setup $39.99

Printer Setup $39.99

Tablet Setup $39.99

Software Install $39.99

30-minute 1-on-1 training $39.99

Operating System Install $99.99

E-mail Setup $39.99

Computer Tune-Up $39.99

Software Troubleshooting $39.99

Password Reset $39.99

Diagnosis and Troubleshooting for computer, printer, network, connected home, home theater and appliance issues $39.99

Restore Media Creation $39.99

Memory and Hardware Install (in store only) $39.99

Data Recovery Estimate (in store only) $49.99

Screen Shield Install (in store only) up to $14.99

Level 1 Data Recovery (recovering deleted files, in store only) $199.99Home Network Setup & Troubleshooting $99.99Connect Home Theater, Appliances & Smart Home Devices to Network $49.99

4

INCLUDED INTERNET SECURITY SOFTWAREEnjoy peace of mind at no additional cost.

Internet Security provides protection on up to 3 devices against viruses, ransomware, malware and cyber-attacks without disrupting device performance.

Get the protection you need powered by a top security software provider with years of expertise.

• Protection for your money, privacy, identity, data and more • Includes the latest in security technology to safeguard you

against new threats • Anti-phishing protects your personal info by blocking fake sites that try to trick you into entering passwords and other sensitive info

• Simple, user-friendly controls to help you stay protected

5

IN HOME SUPPORT & SERVICES $49.99 per service.1

HOME THEATER Individual Services

TV Connect $99.99

TV Mounting starting at $129.99

Basic Audio or Soundbar Setup $129.99

Harmony or Savant Remote Control Programming $99.99

Furniture Assembly (furniture from Best Buy® only) $129.99

Networked Audio Speaker or Hub Setup $149.99

TV Calibration $249.99

Cord Cutting (antenna and streaming device) $129.99

IN HOME Any included service (excluding Connected Car services)

APPLIANCES

Dishwasher Install up to $179.99

Over-the-Range Microwave Install up to $179.99

Replace Range Hood with Over-the-Range Install $199.99

Refrigerator Waterline Install with Shut-off Valve $134.99

Gas Dryer Install $139.99

Gas Range Install $139.99

Garbage Disposal Install $119.99

AC Install (window or wall unit) up to $144.99

Standalone Haul-Away $99.99

CONNECTED HOME Individual Services

Home Wi-Fi Setup & Troubleshooting $99.99

Wi-Fi Camera Install (up to 8 cameras) $99.99

Home Security Device & Sensor Install $99.99

Smart Lighting Setup and Customization $99.99

Smart Doorbell Install $99.99

Smart Thermostat Install $99.99

Smart Garage Door Control Install $99.99

Smart Door Lock Install $99.99

Voice Control Setup $99.99

Smart Hub Setup $99.99

1Excludes fees for parts and accessories; a trip charge which may apply for travel outside of metro areas; and any necessary permits.

COMPUTING

Computer Setup $99.99

Diagnostic $99.99

Virus Removal $249.99

Data Transfer up to $149.99

Printer Setup and Troubleshooting $79.99

E-mail Setup And Troubleshooting $79.99

Hardware Install $99.99

One-Hour Training $99.99

GAMING

PlayStation VR or Gaming Console Setup $99.99

Oculus VR Setup $99.99

6

7

CONNECTED CAR3

Advanced Marine/Motorcycle/Off-Road Vehicle/Golf Cart Install (radio/speaker) $149.99

Advanced Car In-Dash Component Speaker Install $99.99

Advanced Remote Start with Security Install $239.99Custom Lighting Install $99.99

ADVANCEDSUPPORT & SERVICES Members get an exclusive 20% off.1

COMPUTING Individual Services

Level 2 or 3 Data Recovery (e.g., hard drive failure) starting at $399.99

APPLIANCES

Drop-In/Slide-In Range Install $149.99

Advanced Cooktop Install up to $239.99

Advanced Wall Oven Install up to $199.99

Advanced Range Hood up to $449.99

Pro Range with/without Downdraft up to $399.99

Built-In/Column Refrigeration Install up to $749.99

HOME THEATER

Advanced Wire Run $79.99

Advanced TV Mounting (non-drywall surface) up to $199.99

Advanced Speaker Concealment 2-5 Speakers2 up to $299.99

Advanced Projector Mounting $149.99

Advanced Projector Screen Mounting $149.99

120% off applies to labor only and does not apply to services performed by 3rd parties. 2Must be sold with TV Connect or other parent service. 3Connected car services are subject to a materials fee of $5.00 per vehicle at the time of service.

CONNECTED HOME

Wired Camera Install starting at $199.99

8

9

GEEK SQUAD® PROTECTION

20% OFF1 Give your Total Tech Support the added coverage of Geek Squad, expert reliability for when manufacturers’ warranties come up short.2

1Excludes monthly paid plans, renewals and loss and theft insurance. 2Please refer to the terms and conditions at BestBuy.com/ServicesTermsConditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.

From full replacement to accidental damage from handling, we have a Geek Squad Protection plan to keep your devices safe and running their best. Learn more at BestBuy.com/Protection.

With all Geek Squad Protection plans you get:• Parts, Labor & Accessory Coverage: Includes everything in the original packaging

• Normal wear and tear coverage

• Power surge/fluctuation coverage

• In-Home Service available on many TVs and major appliances

No-Lemon Policy• We’ll replace your product if it requires three of the same qualified repairs after the manufacturer’s warranty

Device-Specific Benefits• Laptops: One-Time Battery Replacement• Major Appliances: Extended major component coverage• Television: Burn-in and pixel coverage• DSLRs: Annual carry-in preventative maintenance checks

10

APPLECARE PRODUCTS

20% OFF3 Service and support from the people who know your products best.

Every Mac, iPhone, Apple Watch, iPad, iPod, Apple TV and display comes with complimentary telephone technical support and a limited warranty from Apple.

The AppleCare Protection Plan and AppleCare+ extend your service coverage and give you one-stop service and support from Apple experts.4

With either AppleCare product, you get:• One stop for technical support• Apple hardware coverage • Software support included

3Excluding monthly paid and renewals. 4Please refer to full AppleCare Products terms and conditions for limitations and exclusions, available at BestBuy.Com/ServiceTermsConditions.

11

You can purchase the Total Tech Support offer described in this brochure valid 9/10/17–3/31/18 in the following metro areas: Cleveland, OH; Columbus,OH; Orlando, FL; Tampa, FL; Dallas, TX; Denver, CO; Salt Lake City, UT; Seattle, WA; Portland, OR; Philadelphia, PA and New Jersey. Membership is subject to Total Tech Support Terms available at BestBuy.com/TotalTechSupportTerms. A My Best Buy account is required, subject to the My Best Buy Program Terms available at BestBuy.com/MyBestBuyTerms.BEST BUY, the BEST BUY logo, the tag design, GEEK SQUAD and the GEEK SQUAD logo are trademarks of Best Buy and its affiliated companies. All other trademarksor trade names are properties of their respective owners. © 2017 Best Buy. All rights reserved.

NOTES:

GIVE US A CALL 1-800-883-8871

GET 24/7 SUPPORT ONLINE BestBuy.com/TotalTechSupport

VISIT A STORE BestBuy.com/StoreLocator

START TAKING ADVANTAGE OF YOUR NEW MEMBERSHIP OR LEARN MORE

502-2003314