24686719 UBL Project Report

7/30/2019 24686719 UBL Project Report

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A

Project Report on

United Bank Limited

Submitted To: Madam Maria Ishtiaq

Submitted By: Muzammil Shah

Muhammad Usman

Bilal Ahmed

Asfandyar


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Institute of Management SciencesPeshawar

In the name of Allah, the most merciful & the most

mighty

Preface:

By the grace ofALLAH the Almighty and the benevolence of

Prophet MOHAMMAD (Sallal-laho Alaihe Wa Alehi Wasallam), we

have been able to present this project report.

After studying about Financial Institutions theoretically one

desire to develop practical skills either by working in an organization

or by doing project work on an organization. Financial Institutions

are crucial for the economic well being of a country. They play an

important role in the development of the country. Banking industry

has always played a vital role in the success of economies. The

practice is carried out since primitive ages. Multinational banks are

now dealing in money and are laying the foundations for countries to

stand on their own feet.

The project work proved to be extremely helpful in learning

about the functions and operations of a bank and how different kinds

of procedures at bank are carried out. Although, this single project

work is not enough to know delicately about every aspect, but

somehow it had the initial touch of being in a practical world.

Banking is both a sacred and sophisticated profession. In

Pakistan United Bank Limited has always been in the forefront of this

profession and stands on 2nd position in ranking of commercial banks.


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During this project work at United Bank we tried our level best to

acquaint our self with the operations of the bank and as a result learnt

a lot. What we have learnt during our project at UBL is being

presented here for the readers.

We are very grateful to many people, whose help and support at

different stages of our work enabled us to write this report. I would like

to thank all the staff members of United Bank Limited especially Mr. T.

J. Shariq, whose interview help us a lot in our project work.

We believe that the process of learning never stops. This report

is the first step towards the long journey of acquisition of knowledge .May Allah

be with us in all tests of times.


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Dedication:

To our Parents

&

To our Teachers


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Table of Contents:

S. No TITLE Page #

1 Introduction 1

2 Historical Background 2

3 Organizational Structure 3

4 Key People 4

5 Board of Directors 4

6 Executive Committee 4

7 UBL Worldwide 5

8 Stock Data 5

9 UBL Key Data 5

10 Main Focus 6

11 Topics to Discuss 6

12 Loans & Cards 6

13 UBL Address 7

14 UBL Businessline 8

15 UBL Cashline 9

16 UBL Credit Card 10

17 UBL Drive 16

18 UBL Money 19

19 UBL Pay Plus 20

20 Services 21

21 UBL Wiz 21

22 UBL Netbanking 23

23 UBL e-statement 25

24 UBL Hamrah 27

25 UBL Wallet 27

26 Remittances (Tez Raftaar) 29

27 Types of Deposits 30

28 UBL Business Partner 30

29 Rupee Transactional Account 31

30 UBL Basic Banking Account 3331 UBL UniFlex Account 33

32 UBL UniSaver Account 35

33 Foreign Currency Savings Account 35

34 Secure Investment Opportunities 37


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35 UBL Profit COD 37

36 Regular Term Deposit Receipts 38

37 Foreign Currency Term Deposit Receipts 39

38 Special Notice Deposit Receipts 4039 Contribution to the Economy 41

40 Bank Charges 42

41 References 43


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Introduction:United Bank Limited is the 2nd largest Commercial Bank

of Pakistan. Its main Industry is Finance. It has total assets of more

than Rs. 550 bn. It has 1079 branches in Pakistan. It has 700 online

branches in 400 cities almost in every city of Pakistan. It has 383

ATM machines of its own. It is the member of 1 link due to which its

cards (Debit & Credit) are acceptable on more than ATMs. Also it

has joined hands with Visa Network due to which its cards are

acceptable at 900,000 ATMs world wide.

It has 17 branches overseas which are located in different countriesof the world. i.e United States of America, Canada, China, Iran and so

on. Its representative offices are in Tehran, Kazakhstan, and China. It

has joint venture with National Bank of Pakistan in United States of

America by the name of United National Bank Limited.

Historical Background:The decision to establish UBL was taken in

June 1959 and the company was registered on July 24, 1959. United

Bank Limited started the operations on November 7, 1959. On 9 th

November 1959 the Gazette of Pakistan notified and included UBL inits list of scheduled banks operating in Pakistan. The bank continued

its operations as private banking company until 31st December 1973

when it was nationalized by the government of Pakistan. (Regime of

Butto)

The bank was working as nationalized bank when the government

decide to privitize some banks. So the privitization program started

in 1991.

51% of the smaller Muslim Commercial Bank successfully sold.

Thereafter, via an employee buyout, the smallest Allied Bank

sold.

Privitization of the larger but more problematic United Bank


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successfully attempted 3 times between 1991 & 1996.

Meanwhile its condition continued to deteriorate and the market

share fell from 27% to 7%. At the end of the year 1996 the bankhad:

Negative Equity

Heavy and continuing operating losses du to:

Overstaffing, 21,500 employees

Overbranching, 1,701 branches

NPLs (Non performing loans), 60% of total loans

A lack of systems and controls across the board.

Demoralized staff, declining deposits and market share.

Now the management decide to take some preventive steps to make

the performance better and to put united bank on a progressive

track once again. So they made a strategy consisting of three

phases:

Phase One: (Jul Dec 97)

Stem the Bleeding

Phase Two: (Jan Jun 98)

Create Key Building Blocks

Phase Three: (Jul 98 Onwards)

Consolidate and position for growth

So according to the strategy they first focus on key people. They

made strong board of directors by hiring people from Private sectors

and also took CEOs from major local and foreign companies. They

change 33 key positions and identify internal seniors to retain and

drive change. They downsize the staff from 21,500 to 8,525 in order


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to cut the costs. They reduce the number of branches from 1,701 to

1,112 and focus on rationalization of branches and zones. They

arrest the NPLs and block 80,000 deposits in default. They start

rebuilding oversease network. They facilitate the recovery of baddebts by setting up specialized remedial management units. They

implement technology plan by making the zones or regions PC-

based. They then build oversease franchises, develop strategies,

staff up, clean out NPLs and improve the services. They deepen

corporate banking efforts and implement SME strategy to protect top

consumer relationships. Due to all these steps the market share

quickly increase from 7% to 10% and the performance improved.

The overall purpose was to reposition it for privitization. In 2002 the

government of Pakistan sold it in an open auction, main sponsersinclude Abu Dhabi group and Best Way group having 25.50% of its

shares each. While the balance is held with the government of

Pakistan and the general public. In 2002 it merged its operations in

the UK with those belonging to National Bank of Pakistan to form

United National Bank Limited, of which it owns 55%, with National

Bank of Pakistan owning the remainder. Since its privatization the

bank has been successfully turned around and remains a robust and

strong performer in all major segments of its operations.

Organizational Structure:


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Key People:

Key People of United Bank Limited Bank includes:

His Highness Sheikh Nahyan Mabarak Al Nahyan Chairman

Sir Muhammad Anwar Pervez Deputy Chairman


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Agha Hasan Abidi Founder

Board of Directors:

His Highness Sheikh Nahyan Mabarak Al Nahyan Chairman

Sir Muhammad Anwar Parvez OBE Deputy Chairman

Mr. Qasim Ilyas President & CEO

Mr. Omain Zaid Jafar Al Askari Director

Mr. Zameer Muhammad Chaudrey Director

Mr. Ahmed Waqar Director

Dr. Asfhaque Hasan Khan Director

Mr. Aqeel Ahmed Nasir Company secertary & Chief Legal

Mr. Abdul Rauf Malik Director

Mr. Ameer Karachiwala SEVP/Group Chief Financial Officer

Mr. Ejazuddin Group Executive/Audit & Inspection Group

Mr. Salahuddin Khan AVP

Executive Committee:

Mr. Qasim Ilyas President & CEO

Mr. M.A. Manan Group Executive Consumer/Commercial

Banking

Mr. Numan Hussain Group Operations & Technology Head

Miss. Risha Mohyeddin Group Executive Treasury & Capital

Markets

Mr. Ameer Karachiwala - Group CFO


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Mr. Ayaz H. Shamsi Group Executive Human Resources

Mr. Muhammad Ejazuddin Group Audit & Inspection Head

Mr. Tariq Mohar Group Business Support/Collection Head

Mr. Mohammad Asghar Group Commercial Bank Head

Mr. Ali Sameer

UBL Worldwide:

Stock Data:Current Price (10/29/2008): 68.25

(Figures in Pakistani Rupees)


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United Bank Limited Key Data: Figures in Pakistani

Currency.

Ticker UBL Country Pakistan

Exchanges KAR Major Industry Finance

Sub Industry Commercial

Banks

2007 Sales 51,585,553,000(Year End Jan2008)

Employees 9,532

Currency Pakistani Rupee Market Cap 69,049,808,100

Fiscal Year Ends December SharesOutstanding

1,011,718,800

Share Type Ordinary Closely HeldShares

465,496,234

Main Focus:United Bank Limited Focuses on the following categories.

Consumer Banking

Commercial Banking

Corporate Banking

Investment

Treasury

The Bank offer many services and Products in the fields mentioned

above, but we will discuss in general some of the functions performby the bank.

Topics to duscuss:The topics we are going to discuss in this


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report includes:

Loans and Cards

Services

Deposits

Contribution to the Economy

Bank Charges

These topics cover many of the fields mentioned above. Different

kinds of loans, services and deposits are offered by UBL in different

fields. i.e Consumer Banking, Commercial Banking & CorporateBanking etc.

Loans and Cards:UBL has taken progressive steps and has

introduced innovative products and services to provide you a variety

of banking and financing services. You as an individual or a group

can gain and benefit the most through UBL Loans and Cards. In UBL

you get friendly, efficient and attentive personalized banking

services a unique banking relationship experienced by each UBL

Client. You can utilize the following services:

UBL Address

UBL Businessline

UBL Cashline

UBL Credit Card

UBL Drive

UBL Money

UBL PayPlus

UBL Address:


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Owing a house of your very own is a charisheddream. A lot of hard work and planning is involved in making this

dream come true. Thats why, at UBL we aim to make your decision

easier, by offering you the right ingredients that can help you realizeyour dream with absolute convience.

UBL Address empowers you to become the proude owner of a home

by offering a variety of products and pricing options that are flexable

yet affordable. So choose the best product option and pricing to suit

your needs.

With UBL Address, you can not only buy a new home but can built

your dream home the way you want.

Buying a Home:

Why rent when you can buy? Buying a home of

your choice has never been so easy, UBL finance your dream up to

80%, so you can easily a house or apartment that best fits your

requirements. So go ahead and start the search for your dream

home because with easy and affordable installments you need not

think of renting a house when youve got UBL Address.

Building a Home:

What do you do with an empty piece of land?

Construct your dream house with all the aesthetic details youve

ever wished for.Theres nothing like building your perfect home,

your way. With every detail in place like the elegant French windows

or the perfectly manicured lush green lawn, just the way youve

always imagined. By chalking out well planned fund tranches at each

phase of the building process, UBL Address brings you your dream

house one step closer.

Floating & Adjustable Rate Options:

Enjoy unparalleled freedom by choosing themost flexible and affordable rates. Be in control of your financial

outflows by opting for a pricing plan thats most suitable for you:

i.Floating Rate: In this option you, get a fixed rate for a

period of 12 months, which get re-priced annually. (Upward or


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downward, only to the extent of Kibor)

ii.Adjustable Rate: Your mark-up rate will be fixed for a period

of 3 years, and will be adjustable after the fixed rate period.However, after completion of 3 years, the rate will be floating

and will be revised annually (upward or downward only to the

extent of Kibor)

Markup rates are calculated on the basis of the prevailing one year

Karachi Inter-Bank Offered Rate (KIBOR*), which is taken as the

base rate. A margin that varies from one pricing option to another is

charged over and above the base rate, the details of which are as

follows:

Segment PrichingSalaried KIBOR + 3.5% = Applicable Markup

Rate

SEP/SEB KIBOR + 4.5% = Applicable Markup

Rate

The applicable markup rate will be the rate prevailing at the month

of booking. This will be communicated to the applicant through the

Repayment Schedule.

*KIBOR is defined as the average rate ask side for one year

tenure as published on Reuters Page KIBOR or as published by

Financial Market Association of Pakistan in case Reuters Page in

unavailable.

Eligibility Criteria:

The eligibility criteria is very simple that includes:

Minimmum Monthly Income: Rs. 15,000/-

Age: 23 to 65 years

Resident: Pakistani


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Self Employed Businessman/Professional or Salaried Individual

Minimum Loan Size: Rs. 500,000/-

If you fill up this Criteria, then do not waste your time any more, go

and join hands with UBL and fullfill your dream. UBL is there to help

you because UBL is, where you come first.

UBL Businessline:UBL Businessline a complete solution to all

your Business Financing needs. With UBL Business Financing facility,

you can now take your business to greater and newer heights, and

achieve the level of success that you truly deserve. It is a Credit

Line/ OD Facility against Residential Property. It is an evergreencredit line that the customer can use for his/her business expansion.

UBL Businessline is a running Finance facility that not only provides

funds for growth but also enables you to capitalize on profitable

opportunities.

With UBL Businessline, now you will surely say: Ab Hui

Kamiyaabi Meri Manzill.

Features:

The features that this businessline facility isoffering are very amazing and fits best to the needs of the small

businessmen. You can get the following benefits by availing this

facility.

Utilize up to Rs. 10 million: Now, UBL Businessline credit line is

here to solve all your cash flow problems. You can utilize up to Rs.10

million with the help of which you can now focus on your business

expansion and growth.

LTV as high as 70%: UBL Businessline offers you the facility ofavailing a financing of up to 70 % of your property value. Now that

you can avail a higher amount against your assets, you can plan

your growth and expansion exactly the way you want.

Markup of utilized amount only:With UBL Businessline, now you


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no more need to pay for the entire credit line that you own.

Businessline gives you the facility to pay mark up only on the

amount that you utilize. Suppose the bank has given you a credit

line of Rs. 10 million but you have utilized only 2 million out of that,so you do not have to pay markup on Rs. 10 million but on 2 million

only.

Wide Accessibility: UBL Businesslines availability in major cities

like Karachi, Lahore, Faisalabad, Islamabad & Rawalpindi, is

complimented by UBL s countrywide branch network enabling our

customer to access his account, and deposit or withdraw cash, no

matter where he stands within the country.

Eligibility Criteria:If you fall in the following criteria, then UBL

Businessline is just the right choice for you :

Minimum monthly income: Rs. 25,000

Age: 25 65

Resident: Pakistani.

Self Employed Professional / Self Employed Businessman.

UBL Cashline:UBL Cashline is a flexible loan that provides you

cash up to Rs.500,000 without any security requirements. It

empowers you to take control of your finances. UBL Cashline is

aimed to make your life easierZINADGEE ASAAN. Whether you

are a salaried individual or a businessman, UBL Cashline takes care

of your cash requirements.

UBL Cashline offers you:

Flexibility:

No fixed monthly installment.

Principal repayment at your convenience.


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No prepayment penalty.

Markup only on utilized amount.

Empowerment:

For the first time in Pakistan, you can now control your

markup. Enjoy lower markup on higher utilization of funds.

Markup calculated on daily outstanding balance.

Continuous line of credit.

Convenience:

With UBL Cashline you can have instant access tocash through the entire UBL network. Also you will be given an

ATM/Debit Visa card which you can use at 900,000 ATMs and 22

million outlets worldwide. Its a secured and clean lending facility

that requires no colateral as security. In addition all UBL Cashline

customers are automatically registered on UBL Netbanking, through

which you can avail numerous Netbanking features such as:

Bill Payment

Funds transfer

Account update

Statement of accounts etc.


If you are

A salaried person of 21 to 60 years and your monthly net

salary is Rs. 25,000 or more;

OR

A self employed business person/professional of 21 to 65 years

and your monthly net take home income is Rs. 100,000 or

more.


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Then you are eligible for UBL Cashline, so feel free to avail this

facility and make Worry free payment of bills, shopping, childs

education, short-term business needs or just about any thing you

can think of!

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UBL Credit Card:Welcome

to the world of UBL Credit Cards, the most exciting and vibrant credit

card brand in Pakistan. We offer you a range of innovative and

exciting cards that is not only powered by the security of chip but

also enable you to personalize it any way you want.

Pakistans 1st Chip Credit Card that guarantees you both enjoyment

and high value. It assures you global acceptability in more than 22

million establishments worldwide in 130 countries and in more than

12, 000 outlets within Pakistan.

CHIP based credit cards have globally proven to be the most secure

way of conducting credit card transactions. This unique high tech

CHIP guarantees your financial security while conducting

transactions on credit cards, both within Pakistan and around the

world.

Features & Benefits:

Your UBL Credit Cards exciting and value added

features will change your life in a manner which will ensure that you

constantly enjoy living it. With UBL Credit Card (Mazy Main Raho),

you can avail the following:

Low Balance Transfer (Save Big Time):

Now you can really save big time with your

UBL Credit Card Balance Transfer Facility! You have the opportunity

to pay off balances you owe to other banks through your UBL CreditCard on a low balance transfer rate.

Transferring your balances to your UBL Credit Card is simply a phone

call away, just call our 24-hour You First Phone Banking at 0800-


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11-825. You can also fill in the Balance Transfer form included in the

Welcome Pack and mail it to the UBL Card Centre address

mentioned on it. Alternatively, you may simply use the drop box

facility available at all designated Card Payment Branchesnationwide to forward your application.

Note: Balance Transfer request may take from 7 to 10 working days

to process.

24 Hours Customer Service:

By simply calling our 24 hour You First Phone

Banking at 0800-11-825 or logging onto our website

www.ubl.com.pk , you can avail the following facilities on your UBL

Credit Card, 24 hours a day, and 7 days a week.

Complete online access to your card account including credit

card transactions and billing statements.

Chip Rewards information

Pay UBL Card bill

Cash Advance:

You can now withdraw cash through your UBL

Credit Cards instant cash advance facility from any designated UBLCard Payment Branches nationwide and more than 780,000 ATMs

and financial institutions worldwide displaying VISA/PLUS logo. The

service charges for cash advance will be applied from the day of the

transaction. A cash advance fee will also apply for each cash

withdrawal.

Up to 4 Free Supplementary Cards:

To share the value, excitement and benefits

of your UBL Credit Card with your loved ones, your UBL Credit Card

offers you up to 4 free supplementary cards.

For your convenience, both your own, and the supplementary card

transactions will be clearly itemized in your monthly statement. This

will let you know at a glance how the spending took place and who

spent how much, hence making it easier to manage the spending on
http://www.ubl.com.pk/http://www.ubl.com.pk/


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each of your cards. The more spending there is on your

supplementary cards, the more Free Roadmiles or Classic Reward

points are earned on your account. Also, the supplementary card

holder benefits by earning instant and exciting UBL Chip Rewards onhis/her own card.

The limit on all supplementary cards can be controlled according to

your instructions at the time of application, or later by a simple

phone call to UBLs 24-hour You First Phone Banking at 0800-11-

825.

Buy To-day Pay Later:

Your UBL Credit Card gives you the financial

flexibility to buy today and pay after a month at no extra charge.You have the option of paying a minimum 5% of the outstanding

balance or any other amount of your choice up to your total account

balance.

A service charge of only 3.25% per month will apply to whatever

remaining unpaid balance that is carried forward.

Credit Guardian:

UBL takes care of its Credit Cardmembers payments in

time when they cannot. UBLs Cardmembers can now get total

peace of mind and insure themselves against unforeseen

emergencies. In the event of any temporary disability where UBL

Cardmember is unable to pay his/her monthly dues, Credit Guardian

will allow payment of the outstanding monthly amount. Moreover, in

the unfortunate event of permanent disability or death, the entire

outstanding amount will be waived off. Credit Guardian Facility is

available for a minimal fee, charged automatically on the card

balance every month.

Cardmembers can opt for this facility by calling our 24-hour You

First Phone Banking at 0800-11-825.

Free Travel Accident Insurance:

Each time UBLs Cardmembers use their UBL

Credit Card to purchase airline, train or bus tickets, they are


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automatically covered against any sort of accident that might befall

them while traveling. The coverage amounts are:

Classic Card: Up to Rs. 3.5 Million

Gold Card: Up to Rs. 7 Million

Zero Loss Liability:

Isnt it comforting to know that if you lose yourcard, you have nothing to worry about! You are covered for all

fraudulent charges made on your card as soon as it has beenreported lost to UBL. So make sure that you report the lossimmediately upon discovery at UBLs 24 hour You First PhoneBanking at 0800-11-825. Rest assured that with your UBL CreditCard, you are completely secure against loss and theft.

Collection of Card:The Card shall be collected by the Cardmember

from the Bank or couriered to the Cardmember at the discretion ofthe Bank (pursuant to such conditions as are or may be specified bythe Bank). The Card must be signed by the Cardmember and/orSupplementary Cardmember as the case may be, immediately onreceipt thereof in the space provided for signature.

Activation of Card:In order to activate use of the Card, the

Cardmember and/or Supplementary Cardmember, upon receivingthe Card, shall to communicate agreement to activation thereof bycalling the You First Phone Banking.

Loss of Card/Disclosure of PIN:If the Card is lost or stolen or liable to be misused

or the Cardmember or the Supplementary Cardmember suspects

that someone else may have discovered the PIN or security details,the Cardmember or the Supplementary Cardmember must informthe Bank immediately by using the emergency 24-hour telephonenumber 0800-11825 (international telephone number +92-21-90336600, 90336601) or any such number as communicated by theBank in writing. The Bank will then close / block the Card Account to


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stop use of the Card.The Cardmember shall send within three (3)days of informing the Bank by telephone, as above, to the Bank awritten confirmation of the loss, theft, or misuse or disclosuretogether with such particulars thereof, including copy of relevantpolice report, as may be required by the Bank.

The Cardmember agrees that the Bank has the right to recover andthe Cardmember shall be responsible for and pay all Charges and/orCash Advances before the closure / blocking of the Card Account /Card by the Bank pursuant to clause 10.1 above. Any lost or stolenCard subsequently recovered by the Cardmember shall immediatelybe returned to the Bank without further use. The Cardmember shallnot use the PIN after reporting any third party disclosure thereof tothe Bank. The Bank in its absolute discretion, may issue areplacement Card for any lost or stolen Card on these Terms andConditions or such other Terms and Conditions as the Bank maydeem fit.

Note: The Cardmember or Supplementary Cardmember shall not inany manner handover the Card to any third person and in such case,without any prejudice to any other remedies available to the Bank,the Cardmember shall be liable for all Charges and liabilities, CardTransactions, and / or Cash Advance as a result thereof.

Payment:The Bank shall every month send a Statement of

Account to the Cardmember and the Cardmember shall pay at leastthe Minimum Payment Amount stated therein by the Payment DueDate. In the event that the Bank is unable to send a Statement ofAccount for any reason, the obligations of the Cardmember underthese Terms and Conditions to the Bank shall not cease and allapplicable Charges and Liabilities and other costs and expensespayable under these Terms and Conditions shall continue to accrueand for the purpose of calculation and establishment of the date onwhich the payment is due, the Bank may select a date each monthas the Payment Due Date.

If the Cardmember effects full payment of the Balanceoutstanding in the Card Account on or before the Payment DueDate subject to the collection of the required Service Fee andother fees for Cash Advances payable under clause 6.2 for theperiod covered by the relevant Statement of Account, theBank will not charge any Service Fees.


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If the Cardmember effects payment of any amount less thanthe Balance then outstanding on or before the applicablePayment Due Date, the Cardmember agrees to pay a Service

Fee or such other percentage as the Bank may specify fromtime to time of the Balance then outstanding in the CardAccount.

If the Cardmember fails to effect payment of at least theMinimum Payment Amount on or before the applicablePayment Due Date, in addition to outstanding amounts thendue and payable, the Cardmember agrees to make payment ofthe amount prescribed from time to time by the Bank in theSchedule of Charges.

If the Cardmember fails to pay the Minimum Payment Amount in any

previous Statement of Account by the Payment Due Date statedtherein, then and without prejudice to the Banks rights andremedies, the Cardmember shall pay to the Bank, in addition topaying the applicable Minimum Payment Amount for the currentStatement of Account, all arrears in the Minimum Payment Amountpayable for earlier periods, and any and all delayed payments, CashAdvance or other fees relating thereto and all other applicable costsand expenses by the Payment Due Date specified in the currentStatement of Account. In the event the Cardmember exceeds theCredit Limit without that Banks prior written approval, theCardmember will pay, on demand such unauthorized excess over

the Credit Limit together with any costs and expenses in relationthereto.

How & Where to Pay your Monthly Card Payments:For the monthly payment of your UBL Credit

Card bill, you can simply use any of the following payment channels:

Cheque Payments: (Drop Box or by Mail)

Simply send a cheque in favor of UBL Credit Card Center(address pre-printed on Card Payment envelope enclosed withyour card billing statement), or

Through the drop box facility available at all designatedbranches (see the designated Card Payment Branchesaddress on the card payment envelope enclosed with yourcard billing statement).


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Please remember to write your name and credit card numberat the back of the cheque and send it enclosed with detachedpayment slip from the bottom portion of your card statement.

You First Phone Banking at 0800-11-825:If you are already a UBL account holder, then

paying your UBL Credit Card bill is as easy as making a phone call.Simply call UBLs 24 Hours You First Phone Banking at 0800-11-825where our Phone banker will assist you in making your payment.

UBL Netbanking:

Being a UBL account holder, you can pay yourmonthly card bill online by simply logging onto www.ubl.com.pk.

Cash at Counter:

You can make cash payment at all designated UBL CardPayment Branches nationwide during banking hours.

Renewal of Card:The Bank may issue a new Card or Cards

automatically unless instructed otherwise and also that the Bankreserves the right in its sole discretion not to reissue a card or renewthe Card. The Cardmember shall continue to remain bound by theseTerms & Conditions and any arrangements thereto.

Please Notice the Following:

The Cardmember shall be responsible for the safe custody ofthe Card and shall ensure the same in case of theSupplementary Card. Any loss, theft of the Card or handling ofthe Card by an unauthorized person in any manner shall bethe exclusive responsibility of the Cardmember.

The Bank shall be entitled as its sole discretion, to demandreturn of the Card and/or immediate payment of all amountsoutstanding under the Card Account at any time withoutassigning any reason or notice and without any liability to theBank.

The following charges may be levied on Card members fromtime to time as per the rates notified either through theSchedule of Charges which is available at all the Banksbranches, at the Banks website or by the bank giving theCardmember due written notice of the same:
http://www.ubl.com.pk/http://www.ubl.com.pk/


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Joining Fee, Annual Fee

Supplementary Annual Fee

Service Fee

Cash Advance Fee

Late Payment Fee

Returned Checque Fee

Overlimit Fee

Credit Protection Fee (Credit Guardian)

Cash Payment Processing Fee

Statement of Card Account on Special request for aperiod Earlier that one month

Checque/Cash Pickup Fee

Card Replacement Fee

Utility Bill Payment Fee

Foreign Transaction fee

Account Maintenance Fee

Visa/Master Card Arbitration Charges for DisputedTransactions

LITE PLAN Service Fee

LITE PLAN Processing Fee

LITE PLAN Repayment Charges

Balance Transfer Facility Charges

The Bank may from time to time as it deems fit in its absolutediscretion, impose additional fees, charges, etc. or amend any fees,charges etc. upon giving the Cardmember due written notice of thesame.


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UBL Drive:UBL Drive is a unique auto financing product which

offers you features, options and flexibility unmatched by any other

bank, because at UBL, You come first. You can finance not only aNew Car but also an Old one of your own Choice. You can also cashyour car and can select different payment options.

New Car Financing:UBL Drive allows you to drive away in your own car

by making a down payment of just 15% and to top that with lowmonthly installments.

Used Car Financing:With UBL Drive you can buy your favorite used car

(up to 5 years old) at the most affordable rates.

Cash Your Car:UBL Drive is not just a car loan; its a financing facility

that gives you Cash on your car, you can get up to 75% of your carvalue. Drive in with your car and drive out with cash. Just bring thecar of your choice to an authorized dealer for evaluation of value andget your car financed at the spot. No third party appraisal and noadditional hassle.

No Down Payment before Approval:UBL Drive is the quick and hassle free route to the

car of your choice. Offering you for the first time in Pakistan, NoDown Payment and processing charges till your application isapproved. After approval, you can take your Purchase Order to anyof our authorized dealers, pay the Total Cash Outlay amount andsimply drive away with your preferred car.

Re-payment Options:For the first time in Pakistan, UBL Drive allows you

to choose from different repayment options to suit your present &future expected cash flows. You can select one of the following

options.

Fixed Installment:In our fixed plan, you are offered a variety of

affordable rates and installment plans, suiting your needs. You willselect one of them and will pay installments to the bank on monthly


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basis. The graph below indicates the Fixed trend of monthlyinstallments you will be paying over the life of the loan.

Pays Up:

You

can design your own repayment plan with installments increasing every

year, starting with low installments to suit your cash flows. The graph

below indicates the increasing trend of monthly installments you will be

paying over the life of the loan.

Pays

Down:

Step down allows you to pay

higher at the beginning with your installment reducing in subsequent

years.

Your totalpayment

during

the

duration of

the loan


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remains very affordable.The graph below indicates the declining trend of

monthly installments you will be paying over the life of the loan.

Product Features:

Following are the features offered under UBL Drive:

Free Tracking Device:

Option will be provided to the customers on affordable rates.

this will be done in collaboration with the insurance companies on our

panel.

Free Life Insurance Coverage:

Includes accidental death coverage and medical

reimbursement to the customers in case of any unforeseen circumstances.

Zero Pre-Payment Penality:

No penalty will be charged from the customer if

the loan is been paid off after a year.

Payment Holidays:

A unique concept whereby which payment breaks will

be given to the customers on occasions such as Eid etc. Payment Holidayswill be given once a year to the customers.

Payment Flexibility:

Whereby which the customer will be provided the flexibility to

change the loan tenor, opt for partial payment of the outstanding principal

amount.

Processing Charge:

A processing charge of Rs. 4,000 will

apply.

UBL Money:UBL Money, the Personal Installment Loan from UBL provides

you with power, control, convenience and the flexibility to manage your

financial requirements and realize your dreams.UBL Money is a fixed

installment loan. It gives you access to funds starting from Rs. 50,000/- up


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to a maximum of Rs. 500,000/- without any collateral.UBL Money provides

you the flexibility to manage your monthly installments according to your

income stream. You can select any tenor from 1 to 5 years in a multiple of

12 months.Your money will be delivered to you in the quickest possibletime. There will be No Processing Fee.

Repayment Options:

You can Pay your Installments through the following

sources:

Drop Box Facility

UBL Designated Branches

UBL Netbanking

Eligibility Criteria (Salaried Employees only):

Your are within the age bracket of:

For Private 21-60 Years

For Government 21-60 Years

Your Monthly Net Income is:

For Private PKR 50,000/-

For Government / Armed Forces PKR 50,000/-

You have been employed for:

Company A 6 Months (PostConfirmation)

Companies B & C 12 Months (PostConfirmation)

Government/Armed Forces GradeConfirmation

Getting UBL Money:Getting UBL Money is very simple, just follow the

following steps.


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Fill the UBL Money application form, Attach a copy of your CNIC andSalary Slip & then hand the application form along with yourdocuments to any UBL Money sales staff member.

You can use UBL Money to Pay off your credit card balance, Financeyour child's education, Buy home accessories, Finance yourvacations, or just about any thing you can think of!

UBL PayPlus:This is a loan that UBL offers against salary.If you are a

permanent employee of a company (Government, Semi-Government, MNC or Local Corporate Entity/Private/Public Limited),which disburses salary through UBL, then UBL PayPlus (loan

against salary) is the right product for you. Through UBL PayPlus,you can now easily avail a loan based on your salary level.

How do you apply for UBL PayPlus (loan against salary)?All you have to do is to get your

company enlisted with UBL for the facility. Once the basicrequirement has been completed, you can fill out the applicationform available from all UBL branches , attach the requisitedocuments and apply for UBL PayPlus (loan against salary). It isas simple as that!

Salient Features:

Fixed Equal Monthly Installments.

Low Markup.

Low Processing Fee.

Service available at all UBL Branches.

Minimum Documentation required

Terms & Condition:

Company to disburse employee salaries through UBL accountonly.

Irrevocable assignment of salary & end service benefits ofemployee required in favour of UBL.


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Monthly repayment of loan installment (principal + markup)shall be done by directly deducting salary account.

Processing fee, complete documentation charges & expensesto be deducted from loan account.

Maximum Loan Amount of up to 15 gross salaries or PKR500,000.00 (which ever is less).

Loan amount not to exceed 90% of already accrued EndService Benefits (ESB).

Repayment through 12, 24, 36, 48 or 60 monthly installments.

Installment amount must not exceed 33% of Net Take Home

Salary (NTHS).


Must be Permanent Employee of company

Maximum age should be 55 years on the date ofdisbursement.

Services: UBL has taken progressive steps and has

introduced innovative products and services to provide you a varietyof banking and financing services. As an individual or a group youcan get much through UBL Services. You can Utilize the followingservices:

UBL Wiz

UBL Netbanking

UBL e-statement

UBL Hamrah

UBL Wallet

Remittances


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UBL Online (for corporate customers only)

We now are going to discuss the above mentioned services one byone in detail.

UBL Wiz:UBL Wiz is Pakistans first ever Prepaid VISA Debit

Card that provides the convenience, security and benefits of an ATMand Debit Card, locally and internationally. More than just an ATMcard, you can use your UBL Wiz everywhere VISA cards areaccepted. Whether you are using it online, paying for petrol,shopping or dining, you are accessing money directly from yourprepaid card, without having to visit the bank. It is available is threetypes. i.e UBL Wiz Travelers, UBL Wiz Ladies, & UBL Wiz Teen.

Features & Benefits:UBL Wiz is the 1st Prepaid VISA Debit Card in

Pakistan. It is instantly available at selected UBL branches with thefacility of re-load, allows you to spend online and at shopping outletsand withdraw cash at ATMs. It is also accepted at all VISA locationsinternationally. It offers the following amazing features:

Available to All CNIC Holders:

All valid CNIC holders in Pakistan can own a

UBL Wiz Prepaid VISA Debit Card. There is no need of an account

mean that no matter if you do not have account in UBL, still you can

have UBL Wiz. An individual can purchase up to three cards at a timeon his/her CNIC - one of each category, i.e. a person can have a

single UBL Wiz Ladies, UBL Wiz Teen and UBL Wiz Travelers card at

any given point in time.

24x7 Toll Free Contact Centre:

If you have any queries or need assistance with

your UBL Wiz card, you can talk to an agent at our 24 hour Contact

Centre at 0800-11-825. You can also use the telephone next to all

UBL ATMs and be instantly connected to our customer service

representative via a hotline facility.

UBL Wiz Your ATM Card:

UBL has its own network of 336 ATMs in 85 cities,

which continues to expand by the day. Moreover, UBL is also part of

the 1 Link, MNET and VISA networks. These allow you to use your


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UBL Wiz across Pakistan at more than 3,000 ATMs displaying the 1

Link and MNET logo and at more than 2 million ATMs in 150

countries. The UBL Wiz card is also accepted on all VISA certified

machines displaying the VISA Plus sign.

Online Shopping:

UBL Wiz provides you convenience and security to

shop online. In order to activate your card for online transactions,

you will need to sign up for the facility and enable your card.

UBL e-statement Facility:

UBL e-statement give you the flexibility to choose

how frequently you want to receive your e-statements i.e. daily,

weekly, monthly, quarterly or semi-annually. This facility is availableabsolutely free of cost for Wiz card holders!

Balance Enquiry:

You can check the available balance in your

account at any UBL, 1 Link or MNET ATM and get a slip of your

account balance.

Card Limit:UBL gives certain limit in three types of UBL Wiz

cards that best fits you financial needs. The catagerization is asfollows:

UBL Wiz Travelers VISA:

Max balance per card Rs.

200,000/-

Loading / Reloading per instance Rs.

100,000/-

ATM withdrawal per day Rs.40,000/-

POS usage per day Rs. 100,000/-

Internet usage per day Rs. 100,000/-


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UBL Wiz Ladies VISA:


50,000/-

Loading / Reloading per instance Rs.

25,000/-

ATM withdrawal per day Rs.

20,000/-



UBL Wiz Teen VISA:


20,000/-

Loading/Reloading per instance Rs.

10,000/-

ATM withdrawal per day Rs. 20,000/-



Fee Structure:

Card Issuance Rs. 100/-

+ 10% FED

Re-load fee 0.1%, Min Rs.50/- + 10% FED

Switch Transaction Fee

Withdrawals on 1 Link ATM other than UBL Rs.


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15/-

Withdrawals on other switches Rs. 15/-

International VISA Usage Charges

ATM Withdrawals 2%, Min

Rs.200/-

POS Purchase 2%, Min

Rs.200/-

Internet Usage

Activation Charges 0 (zero)

Per session Charges Rs. 100/-

Cancellation Charges Rs. 100/-

+ 10% FED

UBL Netbanking: UBL netbanking is an Internet Banking

portal offering a simple, convenient and secure method of accessing

bank accounts on the Internet. It's never been so easy to access and

manage your finances in a secure, real-time, online environment;

Anywhere, Anytime. Using UBL netbanking , the customers have

access to their bank accounts 24 hours a day, 7 days a week and

can keep a close eye on their account balances, print account

statements, pay bills, transfer funds, track purchases and schedule

their recurring payments at the touch of a button and much more.

Features & Benefits:

Using UBL Netbanking, you can avail different

facilities and can benefit yourself in many ways. Some of the

features are discussed as follows:


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Manage your Account:

Simple and intuitive 24/7 access to your

accounts. You can keep an eye on cash flows, transactions and

check real-time account balances.

Send Money to Anyone using the new PC-to-Person facility:

UBL Netbanking is the first netbanking

service in Pakistan to give you the power to send money to anyone

in Pakistan; even if they do not have a bank account at UBL. You can

either send money to another UBL customer through Account-To-

Account transfer, or get a TezRaftaar cheque delivered at payees

doorstep just within 48 hours anywhere in Pakistan.

Real-Time Account Balance & Summary:UBLNetbanking offers easy, 24-hour access

to the account information. The customers can see an overview of

the listed accounts in a summarize form with the available account

balance. Using netbanking NETBANKING, the customer can also keep

an eye on their cash flows, transactions and check their balances

before paying their bills or scheduling a transfer.

Manage Multiple Accounts:

Using netbanking , the customers can

manage more than one account. All accounts are linked, whichenables them to perform fund transfers and set auto transfers

between these accounts.

Pay your Bills online:

Pay Bills online to a growing list of billers.

netbanking offer the convenience to pay PTCL, Mobilink Indigo,

Paktel & Instaphone Bills online. Customers can make instant

payments or schedule their recurring payments on monthly or

weekly basis. The payment can be made from any of the listed

customer account.

Transfer Funds between your accounts:

Customers can make instant transfers within their

portfolio accounts. Having details of Debit & Credit accounts with

amount to be transferred, the customer can instruct payments as


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per his own convenience. All transactions that are either rejected or

are still in processing are displayed in the Pending/Rejected

transactions.

Schedule your Recurring or one-off Payments:

Customers can schedule monthly, weekly, annual

and time-factor based payments through netbanking . The customer

is only required to select the debit and credit accounts, specify funds

and define the fund transfer frequency. The Auto Transfer

Instructions can be deleted and modified by the customer as per his

convenience.

View Account Statements:

Customers have the option of specifying a daterange to view the account statements. The Customers can also print,

email and analyze the statement in a graphical chart.

Receive Customized Alerts:

Customers can set alerts to track movements in

the listed accounts. The customer can assign a target for alerts.

Alerts can be of the following types.

Balance Alert

Statement Alert

Transaction Alert

Cheque Tracking Alert

Low/High Balance Alert

Customers can perform all the above transactions and more, from

the comfort and convenience of your home or office internet-

connected computer, at any time of the day or night.

Advanced Security Features:

End-to-end encryption: Verisign-Certified 128-bit SSL

Encryption


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Partial Token Authentication: Never reveal your entire

password

Choose your transaction limits: Fund-transfer limits are set tozero by default. You can request a change in your limit online

(choose from Rs. 0.0 to a max of Rs. 100,000 per transaction.

Human assisted verification: When you request an increase in

your transaction-limit for the first time, we call you at your

registered phone/mobile number and confirm your request.

UBL e-statement:Are you fed up of filing your Statement of

Accounts? Do you want fastdelivery of your Account Statements?

Do you want to be in constant touch with your account?

UBL brings a simple solution to all your problems by introducing the

UBL e-statements facility. UBL is pleased to announce the launch

of the UBL e-statement facility which makes it easier for you to get

your statement of accounts and automated transactional debit/

credit alerts right into your inbox. Available for all Rupee and Foreign

Currency Account holders, you now do not have to wait for six

months to receive a paper based statement of your account anymore. All you need to do is tell UBL the frequency of statements you

require and UBL will ensure that it reaches your inbox.

Absolutely free of cost:

you dont need to pay any additional cost in order

to get benefit from this facility. UBL believes in providing value-

added service to customers and all you need to get started is your

email address!

Accessible when you need it:UBL e-statement provides you a highly convenient

facility to receive your statement anytime and anywhere in the

world!

Security:


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As an alternative to printed statements, UBL e-

statements eradicate the hassle of paperwork, box filling and the

chance of having your unattended documentation read by others.!

Receive bill statements according to your needs:

Your UBL e-statement can be delivered

to you in the following frequencies

Daily

Weekly

Monthly

Quarterly

Semi annually

Automated transactional debit/ credit alerts:

whenever there is an activity in your account, an

email shall be sent to you with the complete transaction details.

Easy to read format:

You UBL e-statement shall be sent to you in an

easy to read Adobe Acrobat format.

Note: Once you subscribe for the facility, you will receive yourstatements as per your selected frequency.

UBL Hamrah:

UBL has always been at the forefront in identifying andmeeting the financial needs of its valued customers. UBL was thepioneer in introducing Rupee Travellers Cheque facility in Pakistan,as early as 1971. In continuation of the same tradition, UBL in theshape of"Hamrah" Rupee Travellers Cheque enhances this facilityfor the convenience of its valued customers by offering


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denominations up to Rs. 10,000.

UBL "Hamrah" has been designed keeping in mind, bothconvenience and security - be it business, property, trade or

personal needs. "Hamrah" Rupee Traveller Cheques are the idealand safest way of carrying cash when travelling anywhere inPakistan.

Hamrah RTC's are now accepted at more than 2000 places such ashotels, shops, real estate agents, jewllers, car dealers, etc and ofcourse at all our UBL branches. UBL has a 24-Hours customer help-line, providing its customers with round the clock tele-verification of"HAMRAH" travelers cheques.

Salient Features:

Absolutely FREE - No Bank Commission, No Excise Duty:Whatever the value of "Hamrah"

purchased, no Bank Commision or Excise Duty will be charged.

Denominations: Available in denominations of Rs. 10,000

and Rs. 5,000.

Available to all:Holding an account with UBL not mandatory for

availing this facility.

Easily transferable and encashable: Indicate choice of designated

UBL Branch for refund which will be within days only. Mostconvenient while in transit anywhere in Pakistan.

Valid until encashed:Use them for a week, month or even

years depending on when there's a need for encashment

Exclusive security:

Secured with specially "Coded" printing and"RAIN BOW Effect"for added security.

UBL Wallet:Introducing the new UBL Wallet Card, now with the

International power of VISA. UBL Wallet, now with the power and


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international acceptance of VISA! Your Wallet VISA ATM & Debit Cardhas all the convenience and security you desire and the quality youdeserve. This Wallet holds all the cash in your bank account.

Available to All UBL Account Holders:

UBL offers ATM and Debit Card facility

to all account holders at all UBL branches anywhere in Pakistan,

regardless of whether their branch is online or offline.

Nine Supplementary Cards:

UBL Wallet VISA also gives you the facility of

having up to 9 supplementary cards issued against one primary

card. All supplementary cardholders will be able to conduct

ATM/Debit transactions within the limits of the primary card account.

24 x 7 Toll-Free Contact Center:

UBL's dedicated staff is at your service 24

hours a day, 7 days a week. You can call at UBLs contact center at

0800-11-825 (Toll Free), or you can simply pick up the telephone

placed next to all UBL ATMs and be instantly connected to our

customer service representative via a hotline facility.

UBL Wallet Your ATM Card:

UBL already has its own network of 336

ATMs in 83 cities, which continues to expand by the day. Moreover,

UBL Wallet is now part of the 1 Link and VISA networks. These allow

you to use your UBL Wallet VISA across Pakistan at more than 925

ATMs displaying the 1 Link logo and at more than 1 Million ATMs in

150 countries. It is also acceptable on the MNET network of ATMs in

Pakistan.Your Wallet VISA Card will also be acceptable on all local

VISA certified machines displaying the VISA Plus sign.

UBL Wallet Your Debit Card:

With UBL Wallet VISA as your debit

card, you can shop all you want, eat all you can or fill up your car

tank without carrying any cash. Simply use your UBL Wallet VISA for

direct debit from your bank account, along with the convenience of


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using signature based verification instead of a PIN (Personal

Identification Number). The debit card facility is being offered in

association with the Orix andVISA networks, which means that you

can use your UBL Wallet VISA to conduct a debit transaction at anyoutlet in Pakistan that displays the ORIX or VISA logos. The Orix

network offers connectivity at more than 5,000 outlets across the

country, whereas your UBL Wallet VISA card is also acceptable at 22

million VISA merchant locations, local and international.

Funds Transfer:

UBL Wallet VISA allows three kinds of instant funds

transfer through UBL ATMs from your UBL account:

1. Into any of your UBL account.

2. Into any other UBL account.

3. Into any other participating 1 Link bank (through the new UBL

Inter Bank Funds Transfer facility).

On confirmation, the amount from the cardholder account is

instantly transferred to the beneficiary account.

Balance Enquiry:

Enquire about the availability of funds or simplyget a printout of your account balance.

Mini Statement:

Get a printed statement of your account that

shows all recent transactions.

Fast Cash:

Swiftly withdraw your desired amount by selecting

from one of the options of listed denominations.

Annual Fee (Rs.):

Card Type Primary Supplementary

Gold 500 250

Silver 300 150


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Daily Limits (Rs.):

ATM Withdrawl Debit Card Funds TransferUBL to UBL

Funds TransferUBL to other

Banks

40,000 100,000 250,000 250,000

20,000 50,000 230,000 250,000

Remittances (UBL Tez Raftaar):Free Doorstep Remittances With-in the

country or from abroad, UBL offers the most efficient and price

competitive service. With our large network of branches, we are

poised to offer you service almost at your door step. UBL's new

remittance service, TezRaftaar offers all overseas Pakistanis the

fastest and the most convenient delivery of their money to their

beneficiaries in Pakistan. Best of all, TezRaftaar is completely cost

free and is available at all UBL branches along the Bank's Network in

the Middle East, UK and US.

Check out it's great benefits:

Free of charge transfer service.

Open to all including those who are not UBL account holders.

Types of Deposits:UBL has taken progressive steps and

has introduced innovative products and services to provide you a

variety of banking and financing services. UBL offers the following

Deposits:

UBL Business Partner (Current Account)

Rupee Transactional Account (RTA)

UBL Basic Banking Account (BBA)

UBL UniFlex Account


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UBL UniSaver Account

Foreign Currency Savings

Special Notice Deposits Receipts (SNDR)

We will now discuss the above mentioned deposits one by one in

detail.

UBL Business Partner (Current Account):Its a current Account offered by UBL.

UBL has 700 online branches in 400 cities, so your account moves

with you wherever you go.Access your account from over 700 online

branches in over 400 cities all across Pakistan for unlimited online

transactions.Enjoy total convenience at any online branch with:

Instant Cash Deposits & Withdrawals.

Country Wide Instant Funds Transfer.

Issuance of Pay Order, Demand Draft & Telegraphic Transfer.

Instant Cheque Clearance for all UBL Cheques.

Speedy clearing and collection of any non UBL cheque in any

Online UBL branch.

Statement of Account Issuance / Balance Inquiry / Stop

Payment of Cheques.

Convenience of 9-5 Non-Stop Full Service Banking:

Be it morning, afternoon or evening. UBL

Business Partner is your banking companion at all UBL branches

across Pakistan. Walk-in anytime at any UBL branch and have the

convenience of 9 to 5 non-stop banking:

Rupee Deposits & Withdrawals (both cheque & cash)

Issuance of Pay Order, Demand Draft & Telegraphic Transfer

Locker Access


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Foreign Currency Cash Deposits & Withdrawals

Utility Bills Payment

Consumer Loans / Credit Card Payment

Foreign Currency Travelers Cheque/Demand Draft

Statement of Account Issuance & Balance Inquiry

Issuance of Hamrah Rupee Travelers Cheques

The Current Account that offers FREEdom:

UBL Business Partner comes with

unmatched free offers. We truly value your partnership and believein offering you the preference you deserve. Now individuals and sole

proprietorships can become our preferred Business Partner by

maintaining Rs. 250,000/- or above in their current account and get

the following services absolutely free!

Unlimited Real Time Online Transactions

Issuance of Pay Order, Demand Draft & Telegraphic Transfer

UBL Wallet ATM/Debit Card

Cheque Book

Collection / Clearing of Cheques

Lockers, small, medium and large (subject to availability)

No Cheque Return Charges

50% discount on UBL Credit Card Annual Fee

If you have the amount and want to search a safe place for that todeposit, the UBL is the best place for you. Be UBL business partner

and enjoy all the benefits it is offering.

Rupee Transactional Account (PLS Savings


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Account): If you choose to keepa deposit in a secured savings account which also gives an attractive

rate of return, then UBLs PLS Savings Account will serve all your

financial needs. By keeping your deposits in UBLs PLS SavingsAccount you can also avail the following services:

Special features are:

No limitation on withdrawals

Share of profit is credited on half-yearly basis

Profit is calculated on monthly balance

UBL offers free accidental and permanent disability insuranceto individual and joint account holders

683 branches 400 cities. Your Account in every one of them:

Access your account from more

than 683 online branches in 400 cities and towns across Pakistan.

Our network is growing at an amazing pace and now you can avail

services like:

Issuance of Pay Order, Demand Draft, Money Transfer &

Telegraphic Transfer

Country Wide Instant Funds Transfer

Country Wide Instant Deposit / Withdrawal (both Cash &

Cheque)

Issuance of Statement of Account/ Balance Inquiry

Stop Payment of Cheque

Speedy OBC process for cheques of other banks within & inter

city


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Now customers can deposit all UBL and non UBL cheques in any

online UBL branch for clearing or collection.

9-5 Non-Stop Banking:Banking at your own convenience has been made

possible. UBL now offers 9-5 Non-Stop Full-Service Banking at all of

branches (above 1000) across Pakistan. You can avail the following

services:

Cheques / cash (FCY & PKR) deposit & withdrawals

PO / DD / RTC issuance (all local currency remittance

transaction) against cash

Utility bill payment

Statement of Account issuance

Locker operation

Foreign currency TC / DD issuance against cash

Note: No FC trade or TT transactions are allowed in the second half

of the day.

Countrywide Instant Cheque Clearance:Submit a cheque in Karachi and get it

cleared in Peshawar within minutes. With online banking services,

you can get your cheque cleared instantly, without any hassle.

Instant funds transfer:

Funds transfer was never this easy. Make

payments or receive payments within minutes using our online

facility. With the introduction of Internet Banking now funds transfer

is even made easier and is just a click away.

Note:Zakat & WHT will be applicable as per Government rules.


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UBL Basic Banking Account (Current Account):To accommodate the banking needs of

low income groups, United Bank Limited is pleased to launch the

UBL Basic Banking Account Scheme (UBL BBA) from February 25,2006 across its branch network all over Pakistan. This is primarily

aimed toward helping the low income group to benefit from the

banking services without having the pressure to maintain specific

balance amount with the banks. Find below basic product features

of the Product:


The minimum initial deposit at the time of account opening is

to be Rs. 1000/-

There is no minimum balance penalty on UBL BBA accounts,

however all accounts having nil balance for a continuous six

month period shall be closed.

Maximum of two deposit and two withdrawals (cash or

clearing) per month are allowed free of charge. However, any

transaction (cash or clearing) after those mentioned above will

be charged a flat fee of Rs. 50/-, in addition to the regular

charges of services as per SOC. This charge will be systemgenerated end of day, once the customer exhausts his free

transaction limits.

BBA customers will be allowed unlimited free ATM withdrawals

from UBLs own ATMs. However, withdrawals from other banks

ATMs will be charged as per the existing SOC (currently Rs.

15/- per transaction). Annual fees including issuance and

renewal of ATM card will be charged as per existing Schedule

of Charges (SOC).

The statement of account will be issued once a year for UBL

BBA customers in June. Issuance of duplicate statement will

entail a charge of Rs. 50/- as per SOC.

Like the regular Current accounts, UBL BBA will also be Zakat


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Exempt accounts.

Any existing customer wanting to convert his/her checking account

into Basic Banking Account can do so by giving a written applicationto the Branch Manager upon which existing account will be closed

and a new UBL BBA account will be opened and a new account

number will be provided to the customer after due account opening

procedures, including submission of CNIC, if not provided earlier. The

deposit in the previous account will be transferred to the newly

opened UBL BBA. Charges for closing any existing account shall be

recovered as per SOC.

UBL UniFlex Account (PLS Savings Account):

UBL has introduced a new checking accountideal for small investors, traders, businessmen and customers from

middle income group. They can now afford an amazing rate of return

plus value added benefits only available from the UBL UniFlex PLS

Savings Account. By having a UBL UniFlex Account, you can avail the

following:

Amazing rate of return.

Convenience of a cheque book.

Power of Wallet VISA ATM / Debit Card.

Online Banking Facility.

UniFlex Rates & Tenors:

Three rate tiers are offered to UniFlex customers:

Minimum Balance Touched in Month(Rs.)

Proposed Rate

Rs. 0 to Rs. 50,000 7.00%

Rs. 50,001 to Rs. 100,000 7.25%Rs. 100,001 to Rs. 200,000 7.50%

Terms & Conditions:


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All individual and joint account holders and sole

proprietorships are eligible for the UBL UniFlex Account

(scheme); Corporations and partnerships are ineligible for the

scheme.

Only one UBL UniFlex account per Computerized National

Identity Card (CNIC) shall be allowed to be opened in UBL,

regardless of the branch; no doubling shall be allowed even as

joint account or sole proprietor.

The Bank shall determine from time to time the rate of

interest/return/profit payable on the account/deposit in

accordance with the prevailing profit and loss sharing rules

and regulations of the State Bank of Pakistan and the policiesof the Bank which are subject to change from time to time and

the account holder/depositor agrees to accept such rate of

interests/return/profit at the time such change was made.

If the minimum balance touched during any calendar month

exceeds Rs.200,000/-, interest/return/profit shall only be paid

on Rs.200,000/- and no interest/return/profit will be paid on

the amount exceeding this limit.

Interest/return/profit shall be accrued monthly, based onminimum balance touched during the month, and disbursed

six monthly directly into the UniFlex account.

The UBL UniFlex account cannot be overdrawn.

Accounts that are closed in the middle of a month will not be

eligible for any interest/return/profit for the broken period of

that month.

Wallet VISA card is optional; charges as per Schedule of Bank

Charges (SOC).

Regular checkbooks shall be provided as per Schedule of Bank

Charges (SOC).


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Customer can only conduct a maximum of two withdrawal

transactions in a calendar month (inclusive of all instruments).

These withdrawals include but not limited to Net banking, cash

withdrawal by ATM, cash withdrawal over the counter, InterBank Funds Transfer (IBFT), clearing, collection, Online

banking, Tez Raftaar, Tez Ibex, MT/DD/TT/PO/Online

(UniRemote), RTC, etc. Any withdrawals more than prescribed

limit of two transactions shall attract 0% interest/return/profit

on the entire balance amount in the said month.

All single debit incidents to an account will be considered as

separate transactions except deductions by the bank for

charging service fee, Withholding Tax and Zakat deductions.

The UniFlex Account Holder shall be required to maintain the

minimum balance requirement of Rs. 10,000/- during each

calendar month. Service charges where the average balance

during the month is less than Rs.10,000/- shall be applied as

per the Schedule of Bank Charges (SOC).

UBL UniSaver Account:UBL UniSaver Account is an innovative way

of serving your banking needs. Be it trade, business or personal

finance, the UBL UniSaver allows you maximum flexibility, yet gives

you optimum returns.

Special Features are:

Innovative and flexible checking account.

Attractive rates of return.

Profit is calculated on monthly average balance.

Profit payment is on six monthly basis.

Higher returns on higher balances.

Backed by the bank awarded AAA Credit Rating.


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Please Note the Following:

All rates are indicative and subject to change without any prior

notice.

The method of calculating return/profit under the profit/loss

sharing scheme is governed by the Bank Rules under

prevailing regulations/directives of the State Bank of Pakistan.

Zakat & WHT will be applicable as per Government rules.

Foreign Currency Savings Account:If you wish to maintain a secured foreign

currency savings account then UBL is the safest and most secure

investment. By opening a UBL foreign currency savings account you

can have the following benefits:

Special Features are:

Choose from different range of currencies i.e. US Dollars,

British Pounds, and Euros etc.

There are no cash handling (Cash Deposit & Cash Withdrawals)

charges from the customers.

Avail different attractive rates depending on the currency you

choose.

Get the pleasure of availing the best rates of return in the

market.

Unlimited withdrawals and deposits, making it easier for you tofulfill your routine business needs.

Avail the services and facility of 9 - 5 non stop full service

banking in all foreign currency handling branches such as

foreign currency traveler cheque and demand draft issuance


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against cash and foreign currency cash deposits and

withdrawals.

You can withdraw funds in either foreign currency or inPakistan Rupees, whatever your requirement may be.

You get to take your profit home every six months.

Zakat exempted

UBL offers the widest reach across the country with an increasing

number of more than 228 foreign currency dealing branches. It also

offers free accidental and permanent disability insurance to

individual and joint account holders. So do not waste time any more

be UBL customer and avail numerous benefits and financial services.

Please Notice:


notice.




WHT will be applicable as per Government rules.

Secure Investment Oppurtunities at UBL:UBL offer different investment

instruments to provide you secure ways of investment. You can use


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the following sources:

UBL Profit Certificate of Deposit (COD)

Regular Term Deposit Receipts

Foreign Currency Term Deposti Receipts

Special Notice Deposit Receipts (SNDR)

Now discussing the above mentioned Certificates one by one in

detail.

UBL Profit Certificate of Deposit (COD):

Now you can earn a higher income on yoursurplus cash by investing it in UBL Profit Certificate of Deposit. UBL

Profit helps you earn extra income with your hard earned money,

while providing absolute trust and security.

Two Types of Profit Payment Options:

UBL offer two types of profit payment

options, giving you the choice to select one of them according to

your needs.

Profit Payment at Maturity

Monthly Profit Payment

Stable & High Rate of Return:

You can avail one of the best and most stable rates

of return by investing in UBL Profit CODs.

Wide Choice in Tenor of Deposit: 3 month to 8 Years!

You have the convenience of investing

your money for the duration of your choice: anywhere from 3

months to 8 years.

Security:

UBL understands the value of your hard earned money

and continues to deliver on the promise of safety and security. UBL's

A+ credit rating by PACRA ensures a secured investment for your


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money.

Easy Available Financing:

You can take a loan against UBL Profit CODs forboth your short and long term financing needs. You can avail

financing up to 90% of your deposit at a very nominal cost, allowing

you to earn high profits and still have the liquidity to meet your

financial needs.

Easy Availability:

UBL Profit CODs are available across the nation at

683 online branches in more than 400 cities across Pakistan.

Simply walk into your nearest online UBL branch and make a smart

investment through UBL Profit Certificate of Deposit (COD).

Free Insurance Coverage:

All UBL Profit COD customers shall also be eligible

for the UBL Accidental Death and Permanent Disability scheme.

Regular Term Deposit Receipts:If you wish to make a secured long term

investment, UBLs Term Deposit Receipt is the smart choice, just

make an investment and see your deposit grow over time. By

investing in UBL Term Deposit Receipts:

You get an attractive rate of return.

Your profit is credited to your account every six months.

You can avail the Rollover or Renewed option at any time

before encashment.

You can get your TDR en-cashed at any time before maturity

period.


market.


banking in all UBL branches (over 1000) across the country.


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UBL offers free accidental and permanent disability insurance

to individual and joint account holders.

Available Tenors: UBL offers you the flexibility to choose from a widerange of tenors. Avail different attractive rates depending on the

tenor you choose. The available tenors are:

One Month

Two Months

Three Months

Six Months

One Year

Two Years

Three Years

Five Years

Please Notice:

All rates are indicative and subject to change without any priornotice.





Foreign Currency Term Deposit Receipts:If you wish to make a secured long

term foreign currency investment, UBLs Foreign Currency Term

Deposit Receipt is a smart choice, just make an investment and see

your deposit grow over time. By making an investment in foreign

currency UBL offers:


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Choose from different range of currencies i.e. US Dollars,

British Pounds, and Euros etc.

Term deposits in foreign currency are offered for the followingperiods of maturity with variable rates of return:

Three Months

Six Months

Twelve Months

There are no cash handling (Cash Deposit & Cash Withdrawals)

charges from the customers.

Avail different attractive rates depending on the currency you

choose.


market.

Flexible options of rollover or renew the TDR at the time of

encashment.


banking in all foreign currency handling branches.

UBL offers the widest reach across the country with an

increasing number of more than 228 foreign currency dealing

branches.

You can withdraw funds in either foreign currency or in

Pakistan Rupees, whatever your requirement may be.

Zakat exempted

For all FCY Term Deposits, fixed rate of return on booking

month's rate.

Special Rates available from for USD 500,000 and above or

equivalent.


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to individual and joint account holders

Special Notice:


notice.




WHT will be applicable as per Government rules.

Special Notice Deposit Receipts:If you wish to park funds for a short term

period then UBL offers Special Notice Deposit Receipts (SNDR).

Special Notice Deposit Receipts are daily profit products with fixed

notice period (7 Days and 30 days) and periodical profit payouts,

governed under the rules of the profit and loss sharing (PLS) system.


Attractive rates of return.

Secure investment.

Profit will be disbursed on a half yearly basis.

Availability of options to invest funds for 7 days and 30 days.

SNDR can be en-cashed at any time before maturity period.

SNDR can be issued through a checking account.


to individual and joint account holders

Available Tenors:

7 Days

31 Days


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In case of premature encashment of 30 days SNDR, the profit willonly be paid on the days the money stayed with the bank. However,no profit will be paid if any SNDR brought for encashment before 7days.

Note: No profit on SNDR will be paid after the expiry of notice periodif the deposit is not withdrawn.

Please Notice:

All rates are indicative and subject to change without any priornotice.

The method of calculating return/profit under the profit/losssharing scheme is governed by the Bank Rules under



Contribution to the Economy:Banks play an important role in the

economic development of a country. The State Bank of Pakistan is atthe apex and all the commercial Banks have to follow the rules setby the State Bank of Pakistan. Role of the United Bank Limited canbe judged by the following facts:

Saving Mobilization:United Bank Limited has 1,079 branches inside the

country and its 15 branches are out side the country, which arelocated in different countries of the world. So it mobilize the savingsof the people either living inside the country or abroad.

Financing of Development Projects:UBL offers different types of short

term and long term loans to finance the development projects both

in private & public sectors. So they are helping to accelerate the rateof progress (Economic) in the country.

Creating Climate for Capital Formation:United Bank Limited by its developed

banking system stimulus the growth of the economy by creating


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favorable climate for capital formation in the country.

Achievement of Monetary Discipline:United Bank Limited under the supervision &

guidance of State Bank of Pakistan implement and achieve theobjectives of monetary policy, which varies from time to time.

Assist Planned Development:United Bank Limited like other commercial Banks

is a profit seeking enterprise. In order to maximize profit it is havingincentives from SBP to maximize the limit of Finance. So by itsorganized banking system UBL keeps balance between the liquidityand profitability, thus assist the planned development of thecountry.

Improving Life Style of the general Public:United Bank Limited offers many loansthat directly improve the life style of the people. I.e. UBL Address,UBL Drive, UBL Cashline, UBL Money & UBL PayPlus etc.

Assist in Public Savings:UBL offers a range of PLS Savings Accounts

with amazing rate of return and other features thus attract peopletowards savings, hence contributing in public savings.

Bank Charges:

Particulars ChargesA. Demand Draft:

Issuance of Demand Draft:

I.Up to Rs. 100,000 0.10% or Min Rs. 100 for A/C Holders


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0.20% or Min Rs. 200 for Non A/CHolders

II.Up to Rs. 200,000 0.05% or Min Rs. 150 for A/C Holders

0.15% or Min Rs. 250 for Non A/CHolders

Issuance of Duplicate DD Rs. 150 for A/C HoldersRs. 250 for Non A/C Holders

Cancellation of DD Rs. 250 (Flat)

B. Pay Order:

Issuance of Pay Order Rs. 75 for A/C HoldersRs. 250 for Non A/C Holders

Issuance of Duplicate Pay Order Rs. 150 for A/C HoldersRs. 300 for Non A/C Holders

Cancellation of Pay Order Rs. 75 for A/C Holders

Rs. 250 for Non A/C HoldersC. Rupee Travelers Cheque

Issuance of Rupee TravelersCheque

0.10% or Min Rs. 50

Refund in case of Lost RTC Rs. 300 per Application

D. Cheque Clearance 0.25% or Min Rs. 50

E. Bank Draft 0.25% or Min Rs. 50

F. Intercity Letter of Credit 0.40% per Quarter or Min Rs. 800

References:We have taken data from the website of United

Bank Limited, from the website of Business Recorder and also from

other sites on the internet. We have also visited the Regional Branch

of United Bank Limited located in State life Building at Peshawar

Cantt. There we interviewed the Regional coordinator Mr. T. J.

Shariq. He gave us much valuable information about different

aspects of United Bank limiteds operations, services, products and

different types of deposits they are offering. Sources of data include:

www.ubl.com.pk

www.brecorder.com.pk

www.wikipedia.com
http://www.ubl.com.pk/http://www.brecorder.com.pk/http://www.wikipedia.com/http://www.ubl.com.pk/http://www.brecorder.com.pk/http://www.wikipedia.com/


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Interview of Regional Coordinator (Mr. T. J. Shariq)

24686719 UBL Project Report

Documents

Transcript of 24686719 UBL Project Report