242,332 Reasons in Wyoming to Work with BPI

An Overview of the BPI Credentialing Process

Need for Home Energy Retrofit Contracting

About a one-third of owner-occupied homes

are now at least 45 years old and an additional

third is between 25 and 45 years old meaning

that a large majority of our homes were built

before modern energy codes and are drafty,

uncomfortable and expensive to operate.

The Challenge

� Nearly 250,000 housing units in Wyoming

� NY HPwES program reaching 6,000 units per year; after 8 years only 1% of the housing stock transformed

� How do we ramp up to a ten year upgrade on

all existing homes in Wyoming?

Most of the nation is on the 10,000 year

build out cycle. Where is Wyoming?

Ramping Up Home Performance

State Units of

Housing

10,000

Years

1000

Years

100

Years

10

Years

Wyoming 242,332* 24 242 2,423 24,233

Scenarios for Achieving Scale:

* Source: U.S. Census, 2008

Which Do You Prefer?

Government

regulation versus

industry self-

regulation?

Cosmetology Requirements in NY New York State Board of Cosmetology License Information

In order to obtain a license in barbering, cosmetology, esthetics, nail technology, or waxing in the

state of New York, students must complete the requirements listed below. Requirements

Cosmetologist (hairdresser):1,000 hours Esthetician: 600 hours

Nail Specialist: 250 hours Natural Hairstylist: 300 hours

Waxer: 75 hours

You must correctly answer at least 70 percent of the questions to pass the written exam. However, all

exam results are reported as either passed or failed; you will not get a numerical score. If you pass the written exam, you will receive a notice in the mail. At a later date, you will be sent an

admission notice with the date, time and location of the practical exam for which you are scheduled.

Beautician vs. HP Contractor

What happens if your hairdresser makes a mistake?

What happens if your home improvement

contractor makes a mistake?

Bad Hair Day

CO Spillage

What is Home Performance?

The systematic approach to improving

the comfort, health, safety, energy

efficiency and durability of your

customers’ homes.

Drivers for Home Performance

� Dust and Allergies

� Comfort Issues (Drafts, Hot or Cold Rooms)

� High Utility Bills

� Hazardous Materials (Asbestos, etc.)

� Moisture (wet basements, mold, etc.)

� Climate Change (i.e., carbon footprint)

Typical home…full of systems…

� Drainage system � Foundation system � Flooring system � Wall system � Ceiling system � Roof system � Heating system � Air conditioning system � Ventilation & IAQ systems � Moisture control systems � Distribution system � Exhaust systems � Plumbing systems in/out � Electric, Appliance

& Lighting systems � Energy management system

Key Question: Do you know where your fresh air comes

from?

Furnace

Filter Slot

Return Air

Mold on

Wall

Open

Sump Pit

Corrosion on Hot

Water Tank

Pipe

Insulation

Uninsulated

Ducts in Crawl

Space

BPI Certification Model

Field Exam for Building Analyst

BPI Certified Building Analyst Professional

Written Exam for Building Analyst

BPI Certified Heating

Professional

Written Exam for Envelope

Field Exam for Envelope

BPI Certified Envelope

Professional

Written Exam for Gas or Oil Furnaces

or Gas or Oil Hydronics

Written Exam for Manufactured Housing

Field Exam for Heating

Field Exam for Manufactured Housing

BPI Certified Manufactured Housing

Professional

BPI Certified Air Conditioning or Heat Pump Professional

Field Exam for Air Conditioning or Heat Pump

Written Exam for Air Conditioning or

Heat Pump

What is BPI Accreditation?

A professional credential awarded by BPI to

contracting companies who commit to offering

comprehensive “whole house” home performance

solutions for their customers.

BPI HPwES Contractor Model

� Educate Customers on Whole-House

� Offer Comprehensive Solutions

� Training & Certification of Key Staff

� Follow BPI Standards in Their Work

� Last Do No Harm

� Independent, Third-Party Quality Assurance Program

Built upon the solid policy foundation of delivering real jobs through the private sector to accomplish

public imperatives,

Home Star is the most important piece of

legislation for residential energy

efficiency ever.

.

27

1. Energy Assessment

� Minimum 20% savings work scope

� BPI Accredited

28

2. Retrofit � Fundamentals • Weatherization • Insulation

� Major systems • Heating / Cooling • Water Heating

3. Quality Assurance � 15%/ 10%

Marketing Materials for Accredited Contractors

� Newspaper ads

� Yellow pages ads

� Homeowner sheets

� Lawn signs

� Truck decals

� Neighborhood door hangers

Neighborhood Door Hangers

Solutions

Based

Selling

Verifiable

Results

35

BPI Quality Assurance Model

BPI Provides QA Feedback to

BPI Accredited Contractor

BPI Accredited Contractor

Completes Project

QA Provider Field

Testing on 5% of Jobs

Submits Summary

Project Data Quarterly

BPI/Affiliate Review

Information

Postcard Surveys/

Website Links for

Consumer Input

BPI Hires Independent

QA Provider

QA Provider Conducts

Office Visits QA Provider

Reports

Telephone Interviews

with Sample

What’s In It For Me for Contractors?

� Brand Recognition – Differentiation

� Access to Resources

� Educational

� Business Training

� Marketing Outreach

� Independent, 3rd Party Quality Assurance

� Feedback on Best Practices

Summary of the Value Proposition

SALES BENEFITS • Offer customer complete solutions • HP uses a systematic approach • Expand your scope of services • Improve your closing rates • Be selective about projects • Perform larger value projects • Offer competitive financing

Examples • NY: Average Project = $8,500 • CA: Average Project = $12,000

OPERATIONAL BENEFITS • Differentiate business • Reduce staff down time • Retain high quality staff • Identify qualified staff to hire • Minimize call back costs • Fewer customer complaints • Manage your risk • Customer satisfaction/referrals • Increased profitability • Ability to sleep, knowing you did it right, the first time

“I don’t have the time or resources to invest in these kinds of systems.”

This Is Too Expensive!

BPI’s combined Accreditation/QA fee is $.003 for every dollar of revenue.

Accreditation/Quality Assurance adds about $15 to the average $5,000 job.