24 Key Workforce Indicators€¦ · Integrated Performance Report September 2016 . 28 Sickness...

Integrated Performance Report September 2016 24 Key Workforce Indicators

Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016

Aug 2016 Trend Chart Data

Quality Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value

Funded Posts & Staff in Post (NDHT) 100.0% 93.1% 94.1% 94.3% 94.7% 93.5% 94.0% 94.4% 94.3% 94.2% 94.2% 94.9% 94.9% 93.9% 93.4% 93.3% 93.2% 92.6%

Sickness Absence (NDHT) 3.00% 3.38% 3.28% 3.75% 3.62% 3.43% 3.47% 3.65% 3.80% 3.81% 3.63% 3.62% 3.61% 3.42% 3.40% 3.48% 3.66%

Appraisal Rate (NDHT) 85.0% 72.5% 75.6% 75.0% 73.2% 75.5% 76.1% 75.8% 75.1% 74.3% 73.0% 72.9% 73.9% 75.8% 75.2% 75.6% 75.6% 76.8%

Training Rate (NDHT) 85.0% 85.2% 87.4% 86.9% 88.0% 87.0% 87.5% 85.6% 87.4% 87.5% 87.9% 88.0% 88.1% 87.3% 86.8% 86.9% 88.1% 87.7%

69

Integrated Performance Report September 2016 25 Percentage of Budgeted WTE Used

Notes – To provide the % figure used in period, the WTE equivalent hours worked by category are divided by the total budgeted WTE hours available. Issues to Highlight

• The percentage of budgeted WTE hours worked by contracted staff has remained at 93.2% in August 2016. This figure is below the 12-month average of 94.3%.

• The latest NHSP and Locum WTE monthly figure remains low at 1.6% and is just above the 12-month average of 1.5%.

• The Agency WTE percentage figure has decreased slightly to 1.6% and is below the 12-month average

of 2.1%.

70

Integrated Performance Report September 2016

26 Percentage of Pay Budget Used

Notes – The monthly pay cost by category, which includes any overtime premiums, is divided by the total budgeted figure within the month to provide the % of the pay budget used. Issues to Highlight

• The current month’s agency figure has decreased to 5.1% and is below the 12-month average of 6.0%.

• The NHSP and Locum Staff pay cost has decreased to 2.0% for August 2016 and is the same as the

12-month average of 2.0%. • The contracted workforce delivers the best overall value and the current figure of 93.0% is just below

the 12-month average of 94.0%.

71


27 Workforce Plan

Current Budgeted Posts, Contracted Staff in Post & Substantive Staff in Post

Notes – Issues to Highlight Substantive staff and contracted staff in post continues to reduce.

72


28 Sickness Absence

2014-15 Quarterly Totals Monthly Totals

Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Sickness Absence (NDHT) 3.00% 3.38% 3.28% 3.75% 3.62% 3.43% 3.47% 3.65% 3.80% 3.81% 3.63% 3.62% 3.61% 3.42% 3.40% 3.48% 3.66%

Short Medium & Long Term Sickness

73


28a Sickness Absence by Division


Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016

FTE Staff Trend Chart Data


Sickness Absence (NDHT) 3.00% 3.38% 3.28% 3.75% 3.62% 3.43% 3.47% 3.65% 3.80% 3.81% 3.63% 3.62% 3.61% 3.42% 3.40% 3.48% 3.66% 3637.7

Chief Executive Division (Sickness Absence) 3.00% 2.96% .57% .41% .00% .14% .92% .93% .00% .33% .00% .00% .00% .43% .00% .00% .00% 6.8

Clinical Support Services Division (Sickness Absence) 3.00% 3.43% 3.28% 3.84% 3.28% 3.50% 3.26% 4.19% 4.14% 3.22% 3.28% 2.99% 3.55% 3.41% 3.54% 3.54% 3.88% 711.6

Strategy and Transformation Division (Sickness Absence) 3.00% 1.77% 1.06% .98% 4.11% 2.46% 1.68% .16% 2.84% .00% 1.25% 8.29% 3.12% 2.70% 2.97% 1.71% .54% 20.5

Community Hospitals Division (Sickness Absence) 3.00% 4.54% 5.60% 5.44% 4.82% 3.97% 5.63% 5.35% 5.00% 5.97% 6.15% 3.92% 4.33% 4.69% 4.00% 3.22% 4.38% 343.7

74



Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Emergency Services Division (Sickness Absence) 3.00% 2.48% 3.23% 3.52% 3.36% 2.41% 5.18% 3.35% 3.42% 3.79% 3.14% 3.07% 3.88% 3.11% 1.59% 2.55% 3.68% 151.1

Facilities Division (Sickness Absence) 3.00% 3.28% 2.70% 2.92% 3.25% 3.24% 2.27% 2.93% 3.04% 2.81% 3.29% 3.61% 2.87% 3.05% 3.19% 3.49% 3.64% 235

Finance Performance & Info Division (Sickness Absence) 3.00% 1.76% 1.97% 1.98% 2.50% 1.45% 1.82% 1.35% 2.00% 2.59% 2.82% 2.89% 1.84% 1.69% 1.61% 1.05% .55% 165.5

Health & Social Care Division (Sickness Absence) 3.00% 3.70% 3.49% 4.02% 4.03% 3.84% 3.87% 3.70% 4.03% 4.31% 3.75% 4.19% 4.15% 3.87% 3.60% 4.05% 3.87% 845.1

Medical Director Division (Sickness Absence) 3.00% 1.18% .11% 3.06% 8.27% 1.93% .00% .00% .00% 9.85% .33% 9.06% 15.32

% 2.80% 2.96% .00% .81% 10.9

75



Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Medical Services Division (Sickness Absence) 3.00% 3.44% 2.89% 3.37% 2.62% 3.67% 3.37% 3.79% 3.23% 3.07% 2.49% 2.60% 2.77% 3.18% 3.95% 3.87% 4.20% 382.2

Nursing Director Division (Sickness Absence) 3.00% 3.67% 4.84% 4.48% 4.65% 2.90% 6.40% 3.95% 4.96% 4.56% 4.92% 4.99% 4.06% 3.37% 2.45% 2.90% 1.63% 66.8

Personnel & Development Division (Sickness Absence) 3.00% 2.17% 1.47% 2.29% 4.15% 3.81% 1.63% 2.38% 1.80% 2.68% 3.02% 4.92% 4.54% 4.86% 4.29% 2.20% .97% 79.7

Specialist Services Division (Sickness Absence) 3.00% 3.65% 2.07% 2.94% 3.90% 2.73% 2.04% 1.72% 3.01% 4.09% 3.74% 4.34% 3.65% 2.18% 3.06% 2.94% 3.82% 205.3

Surgical Specialities Division (Sickness Absence) 3.00% 2.62% 2.86% 3.98% 3.59% 3.61% 2.66% 3.84% 4.31% 3.79% 3.70% 3.69% 3.39% 3.12% 3.50% 4.21% 4.07% 413.5

76


Indicator: Percentage of sickness absence recorded in the last calendar month

Executive Lead: Darryn Allcorn, Director of Workforce

Description of how the standard is measured: The percentage of working days recorded as sickness absence in the last calendar month Performance in the period: Overall percentage is now at 3.66%; this is slightly above seasonal variations and above the 3% stretch target, but below the regional average figure of 4.5%. 6 Divisions are reporting sickness absence significantly above target, which is deterioration from last month. 6 areas have achieved absence significantly below the 3% stretch target set. There is a rise in long term absence which is being reviewed.

Actions taken: Review of long term absence reasons to understand actions to be taken is under way. We are actively monitoring absence trends and support mechanisms are in place. Reductions continue to be seen in areas where sickness monitoring of long term absence is undertaken.

Report completed by: Darryn Allcorn, Director of Workforce Last updated: 16 September 2016

77


29 Staff Turnover

Notes – Within this graph all locums and staff on fixed-term contracts (including the rotational junior doctors) are excluded from the starter, leaver and turnover figures. Employees transferring to other NHS employers as a result of organisational change are also excluded. The turnover figure is calculated as follows –

Total substantive staff leavers (WTE) in last 12 months, Divided by -

Average number of substantive staff (WTE) in post, Multiplied by 100.

Issues to Highlight Turnover has increased to 12%, 1% above target. There remains concern that the numbers of staff leaving has exceeded those joining for 6 months in a row, indicating a reduction in headcount that was not planned.

78


30 Appraisal Completion


Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Appraisal Rate (NDHT) 85.0% 72.5% 75.6% 75.0% 73.2% 75.5% 76.1% 75.8% 75.1% 74.3% 73.0% 72.9% 73.9% 75.8% 75.2% 75.6% 75.6% 76.8%

30a Appraisals by Division


Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Chief Executive Division (Appraisal Rate) 85.0% 81.0% 100.0

% 100.0

% 87.5% 87.5% 100.0%

100.0%

100.0%

100.0% 87.5% 87.5% 87.5% 87.5% 87.5% 87.5% 87.5% 100.0

%

Clinical Support Services Division (Appraisal Rate) 85.0% 74.5% 74.2% 74.9% 73.6% 80.9% 74.9% 75.3% 75.7% 73.9% 70.9% 74.0% 76.0% 79.6% 81.1% 82.0% 79.8% 77.6%

79



Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Strategy and Transformation Division (Appraisal Rate) 85.0% 82.6% 98.4% 96.8% 93.2% 93.0% 100.0

% 100.0

% 95.2% 95.2% 100.0%

100.0% 79.0% 94.7% 89.5% 94.7% 90.5% 95.2%

Community Hospitals Division (Appraisal Rate) 85.0% 66.1% 65.6% 59.6% 57.0% 58.7% 65.0% 61.6% 59.2% 57.8% 58.2% 57.0% 55.9% 58.1% 57.9% 60.0% 61.5% 65.0%

Emergency Services Division (Appraisal Rate) 85.0% 66.5% 68.0% 66.2% 70.8% 71.6% 64.3% 66.9% 64.7% 67.1% 66.1% 73.2% 73.3% 72.9% 70.8% 71.2% 75.1% 76.2%

Facilities Division (Appraisal Rate) 85.0% 88.0% 92.9% 96.5% 96.3% 90.6% 96.5% 96.9% 96.5% 96.2% 96.9% 96.2% 95.9% 94.9% 91.0% 85.9% 84.2% 85.6%

Finance Performance & Info Division (Appraisal Rate) 85.0% 79.5% 68.8% 60.3% 58.1% 56.6% 65.6% 62.0% 59.4% 59.6% 60.1% 57.8% 56.3% 55.8% 55.5% 58.1% 54.9% 64.5%

80



Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Health & Social Care Division (Appraisal Rate) 85.0% 68.6% 78.0% 79.7% 78.2% 80.7% 79.9% 80.2% 79.4% 79.4% 78.1% 77.8% 78.6% 81.9% 80.2% 79.9% 79.8% 81.0%

Medical Director Division (Appraisal Rate) 85.0% 86.1% 29.2% 71.4% 100.0

% 100.0

% 14.3% 60.0% 60.0% 100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

Medical Services Division (Appraisal Rate) 85.0% 73.7% 72.7% 72.6% 71.2% 76.7% 70.9% 73.2% 72.0% 72.5% 71.2% 68.7% 73.8% 74.9% 75.6% 79.8% 81.3% 80.8%

Nursing Director Division (Appraisal Rate) 85.0% 60.7% 65.5% 64.1% 60.6% 65.0% 66.3% 65.5% 64.3% 62.5% 58.3% 60.5% 62.9% 64.8% 63.5% 66.7% 71.8% 76.0%

Personnel & Development Division (Appraisal Rate) 85.0% 78.0% 90.5% 91.5% 83.8% 88.0% 89.5% 89.7% 95.3% 89.5% 86.4% 79.8% 85.4% 89.4% 90.4% 84.1% 85.5% 85.4%

81



Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Specialist Services Division (Appraisal Rate) 85.0% 71.8% 76.1% 76.6% 73.0% 70.2% 77.7% 76.7% 77.3% 75.8% 72.7% 73.9% 72.5% 71.4% 71.2% 67.9% 70.0% 74.3%

Surgical Specialities Division (Appraisal Rate) 85.0% 72.5% 76.9% 73.5% 68.2% 68.8% 77.4% 75.5% 74.1% 70.8% 69.0% 67.1% 68.5% 68.4% 67.4% 70.6% 70.3% 70.8%

Indicator: Percentage of staff receiving an appraisal in the last 12 months Executive Lead: Darryn Allcorn, Director of Workforce Description of how the standard is measured: The percentage of staff who receive an appraisal in their primary post in the last 12 calendar months Performance in the period: Compliance remains significantly below target with continuing slow increase. 5 Divisions are now reporting compliance above target which is an increase of 1 since last month. 1 Division is reporting significantly low compliance which is an improvement of 1 since last month. The same areas are consistently underperforming against appraisal targets – particularly finance and community hospitals.

Actions taken: Actions continue to be taken to support all Directorates and reinforce processes, with further analysis and action plans to ensure a recovery trajectory is agreed and met. Activity and monitoring will be further explored within performance meetings with target of recovery. Workforce and HR are working together to understand the issues for managers in appraisal completion and to support individual managers in devising action plans to achieve target. Advice for managers regarding improving their appraisal compliance rates has been circulated on email. A small pilot will be undertaken of a new e-appraisal form. Consistently poor compliance from identified teams is being flagged and is being managed.

Report completed by: Darryn Allcorn, Director of Workforce Last updated: 16 September 2016

82


31 Statutory & Mandatory Training Completion Summary


Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Training Rate (NDHT) 85.0% 85.2% 87.4% 86.9% 88.0% 87.0% 87.5% 85.6% 87.4% 87.5% 87.9% 88.0% 88.1% 87.3% 86.8% 86.9% 88.1% 87.7%

Training - Statutory (NDHT) 85.0% 87.8% 90.1% 87.5% 88.9% 86.9% 90.0% 86.0% 88.1% 88.5% 88.8% 88.8% 89.0% 87.6% 86.7% 86.5% 87.1% 85.3%

Training - Mandatory (NDHT) 85.0% 75.9% 79.6% 83.3% 85.7% 85.3% 80.4% 80.7% 84.3% 84.8% 85.8% 85.5% 85.7% 85.8% 85.1% 85.0% 88.0% 87.2%

Training - Safeguarding Adults (NDHT) 85.0% 80.8% 82.5% 81.5% 81.1% 87.1% 82.3% 81.8% 81.7% 81.1% 81.1% 81.1% 81.2% 86.6% 86.8% 87.8% 88.8% 90.3%

Training - Safeguarding Children (NDHT) 90.0% 90.7% 93.1% 91.1% 90.5% 89.8% 92.8% 91.6% 91.4% 90.4% 90.5% 90.7% 90.3% 89.6% 89.7% 90.1% 90.4% 91.0%

83


31a Statutory & Mandatory Training Completion Breakdown by Training Element


Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016

Aug 2016

Trend Chart Data Quality

Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value

Training - Statutory - Equality & Diversity (NDHT) 85.0% 96.7% 96.7% 95.5% 96.1% 94.9% 96.5% 95.6% 95.6% 95.5% 96.1% 96.1% 96.0% 94.7% 94.8

% 95.2% 95.7% 96.3%

Training - Statutory - Fire (NDHT) 85.0% 80.4% 82.8% 81.9% 81.9% 77.3% 82.9% 81.9% 81.1% 82.5% 82.4% 81.9% 81.4% 78.7% 77.0

% 76.4% 77.8% 78.6%

Training - Statutory - Health & Safety Bi-Annual (NDHT) 85.0% 92.7% 100.0

% 100.0

% 100.0

% 100.0

% 100.0

% 100.0

% 100.0

% 100.0

% 100.0

% 100.0

% 100.0

% 100.0

% 100.0% 100.0% 100.0

% 100.0

%

Training - Statutory - Infection Control Clinical (NDHT) 85.0% 74.0% 93.5% 88.3% 91.7% 90.5% 92.8% 83.7% 90.6% 90.5% 91.0% 91.1% 93.1% 91.0% 90.3

% 90.1% 89.8% 89.5%

84



Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016

Aug 2016



Training - Statutory - Infection Control Non-Clinical (NDHT) 85.0% 90.6% 90.4% 89.1% 88.4% 84.7% 90.9% 89.5% 88.8% 89.1% 88.3% 88.6% 88.3% 87.2% 84.2

% 82.7% 82.8% 84.4%

Training - Statutory - Moving & Handling Patient (NDHT) 85.0% 78.3% 77.5% 69.6% 75.6% 74.0% 77.0% 61.6% 73.3% 73.9% 75.2% 75.9% 75.6% 74.3% 74.0

% 73.7% 75.3% 75.7%

Training - Statutory - Moving & Handling Non-Patient Annual (NDHT)

85.0% 79.8% 83.5% 72.8% 82.1% 73.3% 82.8% 70.9% 68.9% 83.7% 82.8% 81.7% 81.7% 72.2% 70.1% 77.6% 77.6% 19.4%

Training - Statutory - Moving & Handling Non-Patient Bi-Annual (NDHT)

85.0% 90.1% 89.2% 85.8% 87.1% 85.3% 89.6% 85.1% 85.2% 87.1% 86.4% 86.5% 88.2% 87.5% 84.6% 83.9% 84.0% 85.5%

Training - Mandatory - Conflict Resolution (NDHT) 85.0% 75.7% 84.8% 85.6% 85.1% 87.6% 85.6% 85.6% 86.2% 84.8% 84.3% 85.0% 85.9% 87.1% 87.5

% 88.4% 88.0% 88.0%

85



Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016

Aug 2016



Training - Mandatory - Essential Patient Safety Review (NDHT) 85.0% 74.0% 77.0% 75.1% 73.1% 72.6% 76.5% 76.0% 75.3% 74.1% 71.7% 73.7% 73.9% 72.9% 72.6

% 72.3% 72.2% 71.6%

Training - Mandatory - Information Governance (NDHT)

95.0% 74.1% 76.8% 86.3% 93.1% 89.1% 78.3% 79.6% 88.8% 90.4% 93.7% 92.6% 92.9% 91.2% 88.6% 87.7% 88.0% 86.6%

Training - Mandatory - Resuscitation (NDHT) 85.0% 69.6% 68.0% 69.1% 70.5% 72.7% 68.7% 67.8% 68.9% 70.7% 70.8% 70.4% 70.2% 72.1% 72.9

% 73.2% 85.4% 87.2%

Training - Safeguarding Adults - Awareness (NDHT) 85.0% 96.7% 96.0% 95.0% 95.5% 94.3% 95.7% 95.2% 95.0% 94.9% 95.5% 95.6% 95.3% 94.2% 94.3

% 94.4% 95.0% 96.3%

Training - Safeguarding Adults - Dementia (NDHT) 85.0% 92.5% 93.1% 92.4% 93.3% 92.2% 92.7% 92.4% 92.9% 92.0% 92.7% 93.5% 93.7% 91.6% 91.7

% 93.1% 93.8% 94.3%

86



Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016

Aug 2016



Training - Safeguarding Adults - MCA & DOLS (Part B) (From April 2016, this includes Training – Safeguarding Adults – Alerters (Part A))

85.0% 66.4% 68.4% 68.9% 69.0% 71.1% 68.9% 68.8% 69.3% 68.5% 68.0% 68.5% 70.5% 70.2% 70.5% 72.5% 74.2% 77.0%

Training - Safeguarding Children - Group 1 (NDHT) 90.0% 97.5% 97.5% 94.9% 95.1% 94.3% 97.2% 95.2% 95.0% 94.5% 95.1% 95.3% 95.1% 94.1% 94.3

% 94.5% 94.7% 95.2%


% 84.9% 85.5% 86.3%


% 70.7% 70.2% 69.9%

87


31b Statutory & Mandatory Training Completion Rate by Division


Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016

Aug 2016 Trend Chart


Chief Executive Division (Training Rate) 85.0% 91.4% 81.6% 87.1% 92.0% 88.9% 80.0% 77.4% 91.9% 91.9% 91.9% 91.9% 92.1% 92.1% 87.3% 87.3% 87.3% 89.8%

Clinical Support Services Division (Training Rate) 85.0% 83.8% 86.5% 86.0% 87.1% 88.2% 86.6% 85.2% 86.6% 86.2% 86.9% 87.2% 87.1% 88.6% 88.1% 88.0% 89.2% 88.3%

Strategy and Transformation Division (Training Rate) 85.0% 99.5% 94.7% 96.7% 96.3% 97.1% 95.9% 97.9% 97.4% 94.8% 94.5% 94.5% 100.0

% 98.6% 98.6% 94.2% 100.0% 97.9%

Community Hospitals Division (Training Rate) 85.0% 86.3% 87.4% 86.2% 86.3% 86.2% 87.4% 84.7% 86.9% 87.1% 86.8% 86.4% 85.7% 86.4% 86.1% 86.1% 87.5% 85.9%

Emergency Services Division (Training Rate) 85.0% 77.6% 77.5% 77.0% 79.2% 81.2% 75.5% 74.7% 78.1% 78.0% 78.6% 79.6% 79.4% 80.2% 81.6% 81.7% 83.2% 80.9%

88



Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Facilities Division (Training Rate) 85.0% 93.1% 94.3% 95.8% 96.5% 95.1% 95.8% 95.2% 96.0% 96.1% 96.4% 95.9% 97.2% 96.5% 94.4% 94.4% 96.2% 95.8%

Finance Performance & Info Division (Training Rate) 85.0% 96.8% 92.6% 92.7% 91.5% 88.0% 93.0% 93.0% 92.7% 92.2% 91.7% 91.8% 90.9% 90.2% 87.8% 86.3% 84.8% 86.9%

Health & Social Care Division (Training Rate) 85.0% 84.4% 88.0% 86.9% 87.3% 88.8% 88.3% 85.7% 87.7% 87.2% 87.3% 87.4% 87.3% 88.9% 88.8% 88.6% 89.5% 88.6%

Medical Director Division (Training Rate) 85.0% 93.0% 70.5% 69.5% 93.6% 83.3% 62.1% 67.1% 67.1% 75.0% 86.8% 97.1% 97.1% 80.2% 79.1% 90.7% 85.6% 97.5%

Medical Services Division (Training Rate) 85.0% 78.6% 80.3% 79.6% 81.3% 79.7% 79.9% 78.3% 79.2% 81.2% 81.4% 81.0% 81.7% 79.8% 78.8% 80.5% 82.8% 83.5%

89



Target 2014 Q2

2015 Q3

2015 Q4

2015 Q1

2016 Sep 2015

Oct 2015

Nov 2015

Dec 2015

Jan 2016

Feb 2016

Mar 2016

Apr 2016

May 2016

Jun 2016

Jul 2016



Nursing Director Division (Training Rate) 85.0% 79.5% 81.1% 77.9% 77.0% 82.3% 82.6% 81.5% 79.2% 73.3% 74.9% 77.0% 79.2% 82.2% 82.6% 82.0% 84.5% 86.6%

Personnel & Development Division (Training Rate) 85.0% 95.4% 95.4% 95.5% 95.5% 94.2% 95.5% 94.1% 95.5% 96.8% 95.9% 95.4% 95.2% 94.5% 94.7% 93.3% 94.4% 95.3%

Specialist Services Division (Training Rate) 85.0% 82.3% 86.3% 86.6% 87.5% 88.1% 86.2% 86.0% 86.5% 87.3% 87.4% 87.9% 87.3% 88.9% 88.1% 87.4% 87.2% 87.3%

Surgical Specialities Division (Training Rate) 85.0% 78.7% 82.8% 81.7% 82.8% 81.7% 82.4% 80.3% 82.4% 82.4% 83.0% 82.6% 82.9% 82.0% 81.4% 81.8% 83.4% 83.8%

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Indicator: Percentage of staff completing required statutory, mandatory and safeguarding training in the last 12 months

Executive Lead: Darryn Allcorn, Director of Workforce

Description of how the standard is measured: The percentage of staff who complete the required elements of statutory, mandatory and safeguarding training in the last 12 calendar months Performance in the period: Overall compliance has levelled out in recent months. Annual fire training is now improving. There is one significant deterioration in moving and handling which is attributed to a small number of non-clinical staff needing annual refresher. A dip in Information Governance following the Trust wide push at the beginning of the year needs to be addressed. Medical staff compliance remains low.

Actions taken: Monthly reminders and actions on training compliance continue to be issued to Directorates. Review of reporting and activity to address short falls in staff accessing higher levels of safeguarding. Targets have been elevated to at least 85%. Additional dates made available for Safeguarding Children on STAR and have been shared on the monthly email to managers. Workforce is reviewing our current offer against the Skills for Health Core Skills Framework for training compliance to identify risks and opportunities and will continue to work with subject matter experts on ensuring we meet these required standards. Workforce is reviewing the mapping of staff against the training criteria to align to the Core Skills Framework. The review against the CSTF has resulted in some rationalising of training reporting i.e. removal of slips trips and falls and customer care separately as these are covered under and reported under other topics.

Report completed by: Darryn Allcorn, Director of Workforce

Last updated: 16 September 2016

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GLOSSARY OF TERMS

Curr Current Dir Direction DNA Did Not Attend EoY End of Year ESR Employee Staff Record FTCs Fixed-Term Contracts Hrs Hours IG Information Governance Ind Indicator LTFM Long Term Financial Management MCA Mental Capacity Act Mth Month Mthly Monthly NDHT Northern Devon Healthcare NHS Trust NHS Profs NHS Professionals OT Overtime STAR Staff Training Access & Resource SWDC Strategic Workforce Development Committee TCS Transforming Community Services WTE Whole-Time Equivalent (number of staff) YTD Year to Date

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24 Key Workforce Indicators€¦ · Integrated Performance Report September 2016 . 28 Sickness...

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