24 & 25 JUNE · ideas critically and take practical steps towards reaching their transformation...

DIGITAL TRANSFORMATION CONGRESS 2020 | 1ORGANISED BY:

24 & 25

2020Emperors PalaceJohannesburg, South Africa.

DIGITAL TRANSFORMATION CONGRESS

2020

JUNE

| DIGITAL TRANSFORMATION CONGRESS 20202 ORGANISED BY:

CONTENTS03 INTRODUCTION

04 OVERVIEW

05 ATTENDANCE PROFILE

07 AGENDA

09 DELEGATE FORM

10 TERMS AND CONDITIONS


Redefining TheFuture OrganisationThrough Digital

The Digital Transformation Congress organised by ITNewsAfrica, brings together unexpected groupings of over 300 industry experts from diverse sectors, for honest conversation on how digital transformation is changing business operations as we know them today. The Congress is a unique and interactive experience where world

class speakers, through provocative presentations and engaging panels will breakdown the key strategies on leading digital transformation in business, fostering a culture of innovation, identifying competitive advantages as well as managing digital disruption.


OVERVIEW

Now, more than ever before, the business world is evolving and changing at a very rapid pace. Businesses are always on the lookout for innovative ways to remain competitive and relevant as the world becomes increasing-ly digital. Technology has in many ways proven to be the modern, forward-looking and advanced tool for businesses to achieve exponential growth within a short time and increase revenue in multiple ways. Digital transformation is the process of using digital technolo-gies to create new, modify or discard existing processes, culture, and change customer experiences to meet dynamic business and market require-ments. It transcends traditional roles like sales, marketing, and customer service etc.

It enables organisations to rethink old operating models, be able to experiment more and to become more agile in responding to customers.Digital transformation is an excit-ing game-changer for the African economy. It drives innovation, economic growth and job creation in many key sectors of the economy and allows for greater interconnection of African markets with one another and with the rest of the world. Digital transformation, thereby, is an opportunity to boost economic growth and enabling industriali-sation, alleviate poverty and improve people’s lives.


ATTENDANCE PROFILE

The Digital Transformation Congress is the key meeting place for IT and businessexecutives in Africa. The conference will attract senior decision-makers from South Africa and other African countries who are seeking to advance their knowledge of the latest business technology solutions, innovations and technologies.

Digital Transformation Congress 2020 will unite local and international CxOs, line-of-business (LoB) executives as well as heads of innovation and strategy to discuss the techniques and tools required to implement a seamless digital transformation strategy that will drive profitability and customer centricity.

R 26 950


AGENDAJoin us to explore the strategic trends and

technologies that are driving digital transformation and

shaping the future of IT and business


DTC 2020 AGENDA

08:00 Registration

08:45 Welcome address: Abe Wakama, CEO at ITNewsAfrica

Digital transformation is not about technology alone. It occurs at the intersection of people, business and technology – and is guided by a broader business strategy. A digital business can innovate quickly and scale up innovations to deliver the products and services that customers value.• Increased efficiency• Improved customer experience• Increased profits• Keeping up with the competition

• Customer experience - Understanding the customer journey and expectation • Employees - You need the right people on your team. • Innovation - The culture of innovation helps companies to gain a competitive advantage• Leadership - Active involvement of the leadership team is crucial for the success of any tech initiative • Culture - A collaborative and innovation-driven culture

It’s important to create a digital transformation strategy rooted in reality. By laying out carefully planned digital structure, organisations can examine theirideas critically and take practical steps towards reaching their transformation goals. A combination of strategic and practical elements will help organisationsdevelop the structure and processes needed to successfully execute their digital transformation.

Digital transformations can be complex and there are certain types of risk to consider depending on the business model, the stakeholders, the complexity of the operations and the type of technology deployed.

• Clear objectives• An integrated approach• Buy-in-from leaders• Adaptability• Skills focused

• Technology risks - influences both systems and processes • Cyber risks - unauthorized intrusion is one of the key concerns of all organizations• Strategic risks - risks linked to brand, reputation and customer experience• Third-Party risks - integration with vendors and suppliers, especially in areas such as supply chain

08:50 Introduction by Chairperson:

08:55 Opening Address: Honourable

09:15 Keynote Presentation: Why Does Digital Transformation Matter?

09:35 Presentation: Creating a Successful Digital Transformation Strategy

09:55 Presentation: The Keys to Successful Digital Experimentation

10:15 International Keynote: Managing the Risks Within the Digital Transformation Process

24 -25 JUNE 2020 - DAY ONE


DTC 2020 AGENDA 24 -25 JUNE 2020

11:55 Tea/Coffee Break & Expo Walkthrough

Power Meetups( This is an opportunity for end-users to meet with solution providers who can assist them with their technology challenges.)

INDUSTRY & TECHNOLOGY TRACKS

Pre-booked meeting 01

Digital transformation relies on three pillars: virtual product, digital process, and autonomous production. The goal should be to realize one of these pillars at a time. Theformula for success is therefore to compartmentalize the complexity surrounding them. • Come up with a digitalization strategy (in line with corporate strategy)• Define goals and milestones• Think about how to split projects up

12:00 Track 1:Managing the Complexity of Digital Evolution

10:35 Fireside Chat Winning Digital Platform Based Competition

The success story of Netflix is one of the most extraordinary examples of how much digital transformation can affect an entire industry. The TV industry in the USA is going digital to follow Netflix and get in the market share. Amazon now accounts for nearly 50% of the US eCommerce market. A whopping95% of commerce transactions will happen online by 2040.

10:55 Presentation Digital Transformation In Manufacturing - The CIO’s Approach

Manufacturers are bracing for digital disruption, preparing for waves of change, new technology, and innovative methods of designing, manufacturing, and shipping products. There is no one in the organization who will be more affected by the disruption than the CIO.• Benefits of being an early adopter and leading your industry in modernization• Why the CIO should shepherd the digital agenda, from idea to deployment• Tips for setting the strategy, selecting a team, and defining goals• Why cloud deployment is so critical to successful digitalization

11:15 CxO Panel Discussion: Defining the New Age CXO - Moving from Traditional Roles to a Digital Leader

• Differentiating an agile and digital enterprise leader from conventional roles• Outlining the collaborative tools in creating a digital organization• The evolving perspectives, challenges and opportunities for both external and internal disruptions• Learning new decision making models for countering situations in digital journey


Pre-booked meeting 02Track 2:E-Commerce Development TrendsThe e-commerce landscape is not just about creating a website, stocking up products, and starting to sell. It’s one of the most dynamic industries to have comeup with varying facets.• Artificial Intelligence (AI)• Voice Search• Augmented Reality (AR)• Marketing Automation• Enhanced Shipping Options• Subscription-Based Models• Social Payments

15:00 Tea/ Coffee Networking Break and Expo walk-through

13:00 Networking Lunch

14:00 Track 3:Artificial Intelligence (AI) and Machine Learning (ML)Artificial intelligence is one of the fastest-growing emerging technologies and describes machines thatcan perform tasks that previously required human intelligence.Machine learning takes it a step further. It’s one of the latest artificial intelligence technologies where machines can learn by taking in data, analyzingit, taking action, and then learning from the results of that action.



14:30 Track 4:How Analytics And Artifical Intelligence are Driving The Subscription E-Commerce Phenomenon

12:30

90% of CEOs believe that the digital economy will significantly impact their industry. Companies, both big and small, are revamping their organizational processes and technologies to align themselves with the needs of the new digital business model. 89% of organizations worldwide, have adopted or are planning to adopt a digital-first business strategy. The real challenge for businesses lies in managing new technologies, processes and business models to make the transformation successful. To succeed, decision-makers need to understand the various elements that make up the digital ecosystem.

15:20 Presentation: Powering Digital Transformation via Strategic Partnerships and Global Ecosystems

17:00 Closing/ Expo Networking Reception


DTC 2020 AGENDA 24 -25 JUNE 202015:40 Presentation: Unleashing Creativity with Digital Technology

Understand the challenges associated with platform-based competition and develop strategies to deal with them. The landscape in which business operates is continuously evolving, so organisations today should be prepared to evolve their strategies along with it. With this in mind, leaders should prioritise agilityand innovation in every step.

Modern enterprise apps are developed with an aim of improving efficiency, scalability and end-user experience. Hence, companies are re-thinking the way applications are conceptualized and developed

Getting digital transformation right can help your business to achieve a range of benefits like competitive edge, improved processes, reduced costs, closer relationships with customers and also create new opportunities.

Organisations like Amazon, Netflix, Uber and AirBnB are excellent examples of how a traditional business model can be transformed using disruptivetechnologies. They have been able to harness the successive waves of innovation – the faster processing, better networking, increased bandwidth, cheaper technology, and diverse devices– to both enhance their offerings, improve their back-office systems (accounting, HR, payroll, customer relationship management (CRM), logistics etc,) and create new opportunities and move into new markets.

• Modern UI/UX - delivering an omnichannel customer experience• IoT devices - enhance overall application capabilities and user experience• Artificial intelligence - Gathering actionable data insights. • Bots - enabling personalized responses, automating services and workflows • Building digital ecosystems - connecting people, data, and processes through digital platforms

16:00 Panel Discussion: Winning Attributes of Enterprise Digital Solutions

16:45 Presentation: Making Digital Transformation Work For Your Business


DTC 2020 AGENDA

08:00 Registration

08:45 Welcome address: Abe Wakama, CEO at ITNewsAfrica

As data production and networks continue to expand, a key challenge facing all organisations is preparing for the opportunities and challenges associated with data-driven innovationrs value.• how to enable evolving data networks to remain flexible, robust and secure• How to identify and filter the required information from the data generated from IoT• How to ensure the correct balance between extraction of value from data and potentially prohibitive security protocols

Data-driven organizations are committed to gathering data concerning all aspects of the business. By enabling employees at every level to use the right data at the right time, data can foster conclusive decision-making that becomes part of the companies’ competitive advantage. • Best strategies to unlocking the value of data• The challenges of becoming data-driven• Update your business model based on data and provide tracks for continuous optimizationIdentifying the right technology

Leaders driving transformation programmes today are investing in customer experience, automation, agile practices, DevOps, and analytics to ensure competitiveness as industries transform

As automation and digitalization continuously reinvent work, employers and employees alike face the urgent challenge of keeping up with ever-shifting skill requirements. Doing so effectively in an endlessly evolving workplace, however, requires that organizations move from occasional corporate training to continuous, on-demand learning.

• Exploring the leadership, practices, and technology that will propel smarter, faster and innovative organizations• Recognizing the need to win business by competing on customer experiences

• Moving to a skills-based talent architecture• Integrate learning and reskilling into everyday workplace activities • Build a talent pool for the future• Provide transparent and multidimensional development opportunities

08:50 Introduction by Chairperson:

08:55 Presentation: Digital Future Readiness - How to Prepare for the Opportunities and Challenges of Digitilisation

09:15 Presentation: Driving Digital - a Collaborative Operating Model Between Business, Technology and Data Teams

09:35 Presentation: Building a Data Driven Organisation

09:55 Panel Discussion: Workforce Skills Training - Shift from Corporate Training to Continuous Learning

24 -25 JUNE 2020 - DAY TWO

11:55 Tea/Coffee Break & Expo Walkthrough


DTC 2020 AGENDA

10:15 Presentation: Agile and DevOps - Driving the Digital IT Organization with Agile and DevOps Practices

In today's digital economy, strategic software development fuels innovation and boosts competitive advantage. As companies adapt to compete in today’smarketplace, business leaders need to be aggressive and intentional about driving adoption of agile and DevOps within their organizations.

Digital transformation is changing the new product development (NPD) process, and organisations need to understand the mechanisms and consequences. Products have evolved to become a service with a relationship. Customers want to connect with the product before they purchase it – either through reviewsor forums from other users. Customers want to connect with the manufacturer or seller when they purchase so they can customize the product to make it personal.

• Leverage the responsiveness and �exibility o�ered by cloud and other new code design and delivery architectures• Implementing agile/DevOps-style delivery across the entire organization, not just within the development and IT operations• Bridging the gap among IT, development, and the rest of the business—and instituting a culture that supports these changes

• Data privacy and security• Processing and validating secure international trade transactions• Securely tracking the title to goods anywhere within a supply chain

Digital transformation can be a complex challenge for any enterprise but the integration of IoT with blockchain makes it much easier. Considering thenumber of partners (internal, external, or both) involved in any given business process, a system in which a multitude of electronic parties can securely communicate, collaborate, and transact without human intervention is highly agile and efficient.

One of the biggest challenges for large enterprises is expensive, slow-moving, legacy incumbents. The success of digital solutions depends on implementingthe right technology at the right time to meet specific business requirements.

Well-established large enterprises can embrace platforms as well. Seeing that an effective platform can provide efficient demand and-supply matchmaking to the stakeholders, the principles can be applied in many business areas; from logistics to HR and procurement to innovation.

Experts predict that digital transformation spending will reach $2 trillion by 2022.

11:15 Panel Discussion: Powering Digital Transformation For Large Enterprises

10:35 Fireside Chat: Digital Product Development - Developing Innovative Products For Increasingly Global & Digital Markets

10:55 Presentation: How To Measure the ROI Of Your Digital Transformation Strategy

12:10 Presentation: The Impact of Blockchain Technology on Digital Transformation

24 -25 JUNE 2020

13:00 Closing/ Expo Networking Reception


DTC 2020 AGENDA

• Orchestrating delivery and team work�ows• Developing and enabling digital talent• Managing the organisational change necessary as business processes migrate to digital

24 -25 JUNE 2020

Project Management Officers (PMO) are often an afterthought in conversations around digital transformation. Leading organizations are now redefining therole of the PMO to more effectively support the enterprise's digital ambitions. PMO will need to capitalize on their unique advantages to proactively shift their focus from governance and delivery support to strategy and management activities that promote the enterprise's digital efforts.

12:30 Presentation: The Role Of The PMO in Digital Transformation


DELEGATE FORM

Account Name: African Innovator Group (Pty) Ltd.Bank : FNBBranch: Irene MallBranch code: 210529Account Number 625 598 057 03Swift: FIRNZAJJWhen Making Deposit Please Use Your Name OrCompany Name As Deposit Reference

AUTHORISATION

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TERMS & CONDITIONS

• Payment is due in full at the time of registration and includes lunch, refreshments and detailed event materials. Your registration will not be confirmed until payment is received and may be subject to cancellation.

• You may substitute delegates at any time by providing reasonable notice in advance to African Innovator Group.

• For any cancellations received in writing in not less than eight (8) days prior to the event, you will receive a 90% credit to be used at another African Innovator Group event which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by African Innovator Group for all permitted cancellations.

• No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the event.

• In the event that African Innovator Group cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another African Innovator Group event to be mutually agreed with African Innovator Group, which must occur within one year from the date of cancellation.

• In the event that African Innovator Group postpones an event for any reason and the delegate is unable or unwilling to attend on the rescheduled date, you will receive a credit for 100% of the delegate fee paid. You may use this credit for any another African Innovator Group event to be mutually agreed on with African Innovator Group, which must occur within one year from the date of postponement.

• Except as specified and explained above, no credits will be issued for cancellations. There shall be no refunds given under any circumstance.

• Kindly note that while speakers and their topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, African Innovator Group reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on the event website as soon as possible.


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24 & 25 JUNE · ideas critically and take practical steps towards reaching their transformation...

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