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Training Document

Master Pricer Expert Training Document

October 2011

Master Pricer Expert

of 54 Amadeus Qatar W.L.L

Training Document

Document control Security level

Company Amadeus Qatar W.L.L Department Training Services Author Muhammad Zafar Minhas Reviewed by Date Approved by Date Version Date Change Comment By October 2011



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Table of Contents Table of Contents ................................................................................. 3

INTRODUCTION.................................................................................... 5

MASTER PRICER EXPERT WITHOUT PNR ........................................ 6 SEARCH FOR RECOMMENDATIONS FOR TRAVEL TODAY 6 NUMBER OF SEATS FOR TRAVEL TODAY 10 SPECIFIC DATE 11 SPECIFIC DEPARTURE TIME 12 SPECIFIC ARRIVAL TIME 13 SPECIFIC AIRLINE 14

SEGMENT LEVEL 14 ITINERARY LEVEL 16

MULTIPLE SEGMENTS 18 PRICE TO BEAT 19 PASSENGER TYPE CODE 20 SURFACE SEGMENT 22 FLIGHT CATEGORY 23

SEGMENT LEVEL 23 ITINERARY LEVEL 24 CONNECTING POINT 25

REQUEST CONNECTING POINT 25 EXCLUDE CONNECTING POINT 27

CABIN 28 MANDATORY CABIN 28 RECOMMENDED CABIN 29 MAJOR CABIN 30

VALIDATING CARRIER 31 INCLUDE VALIDATING CARRIER 31 EXCLUDE VALIDATING CARRIER 33

SERVICE FEE 34



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MASTER PRICER EXPERT WITH PNR.............................................. 36 ALTERNATE DATE 37 SEGMENT SELECTION 39 BEAT THE PRICE 40 CABIN 42 ALTERNATE CARRIER 43 SERVICE FEE 45 VALIDATING CARRIER 48 CONNCTING POINT 50 AIRPORT CODES 51 NO RESTRICTION 52 OPTIONS 53



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INTRODUCTION Amadeus Master Pricer Expert, a high performance and flexible lowest fare search tool with real-time availability provides up to 50 lowest fare recommendations with their corresponding itineraries. Amadeus Master Pricer Expert (FXD) is a shopping solution which provides you with the cheapest recommendations for your query. You can use Master Pricer Expert with or without an active PNR to search for available fares. The system returns alternative recommendations that you can use to either create a new booking or to replace the existing itinerary. Master Pricer Expert processes public fares, as well as corporate and non-corporate Unifares (Amadeus Negotiated Fares, Dynamic Discounted Fares, ATPCO Private Fares and ATPCO CAT35 Negotiated Fares) ensuring that all possible available fares for your agency are reflected in the recommendations. You can request up to six segments, including up to two surface segments, and you can enter options to describe the itinerary. The system prices using the default pricing options used at office level, such as the service fee manager price scheme, ticket type and default time window. You can include pricing options in your entry, and override default office pricing options. Note: If no FV element is present in the PNR before you enter a pricing entry and you do not select a validating carrier in your pricing entry, the validating carrier used for pricing will be automatically determined by the system. For More information about Master Pricer Expert and its options, Enter: HE FXD



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MASTER PRICER EXPERT WITHOUT PNR Following are the examples for the Master Pricer Expert without PNR.

SEARCH FOR RECOMMENDATIONS FOR TRAVEL TODAY For example: Travel starts from Doha (DOH) to London (LON) for today date. Enter: FXD DOHLON System Response:

Note: System first searches the best available fare for current itinerary and than the cheapest available recommendation. The system displays the recommendations, which are sorted into groups of the same price and fare construction. The first recommendation of each group is displayed. You can scroll though the groups or select a group to display all recommendations in the group using the MD and MU scrolling entries.



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To display the recommendations in a group, enter: FXS 2 FXS Transaction code 2 Group Number System Response:

To return to the original display of recommendations in groups, enter: MP FXD System Response:



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For example to book the recommendation number 2 from the displayed list without storing the TST, Enter: FXZ2 FXZ Transaction code 2 Recommendation number 2 System Response:

To redisplay the selected recommendation itinerary, enter: RT System Response:



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Insert the PNR mandatory elements to complete the reservation.

System Response:



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NUMBER OF SEATS FOR TRAVEL TODAY To request more than one seat, enter the required number seats after FXD transaction code. Enter: FXD 4DOHLON System response:



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SPECIFIC DATE Specify the date for each segment using the /D option for each segment. For example: Travel Starts from Doha (DOH) to Karachi (KHI) on November 05 and return from Karachi (KHI) to Doha (DOH) on November 18. Enter: FXD DOH/D05NOVKHI/D18NOVDOH System response



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SPECIFIC DEPARTURE TIME You can specify a time of departure for each segment using the /TD option. For example: Departure time on or after 0800 from Doha (DOH) to London (LON) and Departure time on or after 1400 from London (LON) to Doha (DOH). Enter: FXD DOH/D15NOV/TD0800LON/D25NOV/TD1400DOH System response:



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SPECIFIC ARRIVAL TIME You can specify a time of arrival for each segment using the /TA option. For example: Arrival Time on or before 1000 in Doha (DOH) and Arrival time on or before 2000 in New York (JFK). Enter: FXD JFK/D15NOV/TA1000DOH/D29NOV/TA2000JFK System response:



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SPECIFIC AIRLINE You can include or exclude up to nine airlines in your search request using the /A option at segment level or //A at itinerary level.

SEGMENT LEVEL For example: To request airline LH for the first segment Entry: FXD DOH/D15NOV/ALHFRA/D25NOVDOH System Response:



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For Example: To request airlines QR or LH for the first segment Entry: FXD DOH/D15NOV/AQR, LHFRA/D25NOVDOH System Response:



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ITINERARY LEVEL For example: To request airline QR for the entire itinerary Entry: FXD DOH/D15NOVFRA/D25NOVDOH//AQR System Response:



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For example: To request airline QR or LH for the entire itinerary: Entry: FXD DOH/D15NOVFRA/D25NOVDOH//AQR, LH System response:



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MULTIPLE SEGMENTS You can enter up to six flight segments for search for recommendation. For example: Request a recommendation for three segments: from Doha (DOH) to Frankfurt (FRA), from Frankfurt (FRA) to Munich (MUC) and from Munich (MUC) to Doha (DOH. Entry: FXD DOH/D15NOVFRA/D20NOVMUC/D25NOVDOH System Response:

Note: Only two flight segments can be on same date



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PRICE TO BEAT The //PB price to beat option allows you to enter a maximum price for a travel recommendation. The system searches for recommendations that are equal to or lower than to the price you have entered. The price applies to the number of seats in your entry, for the entire itinerary. For Example: To beat the available price QAR 1500 Entry: FXD DOH/D05NOVKHI/D18NOVDOH//PB1500 System Response:



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PASSENGER TYPE CODE By default, all passengers are adult passenger types. You specify the passenger type codes with the /R option at the end of your entry. For example: for Child (CH) passenger type code Entry: FXD DOH/D05NOVKHI/D18NOVDOH//RCH System Response:

Note: You can specify up to three passenger type codes for one passenger, and up to six passenger type codes in the same entry.



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To specify different passenger type, use the //PAX qualifier to identify the number of adults. For Example: One Adult (PAX) and one Child (CH) Passenger Entry: FXD 2DOH/D15NOVCAI/D30NOVDOH//PAX/1/RCH System Response:



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SURFACE SEGMENT Your entry can include up to two surface segments in the search. For example: To request a recommendation from Doha (DOH) to Frankfurt (FRA), from Munich (MUC) to London (LON), and from Manchester (MAN) to Doha (DOH). Entry: FXD DOH/D15NOVFRA- - MUC/D20NOVLON - - MAN/D29NOVDOH System Response:



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FLIGHT CATEGORY You can request a flight category using the /F option at segment level or //F at itinerary level. You can request the following flight categories: /FN Non-stop flights /FD Direct flights /FC Connecting flights /FN, D Non-stop and direct flights

SEGMENT LEVEL To request non-stop flights for the first segment Entry: FXD DOH/D15NOV/FNLON/D25NOVDOH System Response:



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ITINERARY LEVEL To request non-stop flights for the entire itinerary Entry: FXD DOH/D15NOVLON/D25NOVDOH//FN System Response:



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CONNECTING POINT You can request or exclude up to two connecting points, using the /X option, at segment level.

REQUEST CONNECTING POINT For example: To request flights from Doha (DOH) to London (LON) via Dubai (DXB) and return London (LON) to Doha (DOH) via Dubai (DXB). Entry: FXD DOH/D15NOV/XDXBLON/D25NOV/XDXBDOH System Response:



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For example: To request the flights from Doha (DOH) to San Francisco (SFO) via London (LON) or New York (NYC). Entry: FXD DOH/D15NOV/XLON, NYC SFO System Response:



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EXCLUDE CONNECTING POINT For example: To request flights from London (LON) to Cebu (CEB) that excludes a connecting point in Manila (MNL). Entry: FXD LON/D15NOV/X-MNLCEB System Response:



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CABIN The //K cabin option applies to the entire itinerary only. You can request the following types of cabin, following //K: F First C Business Y Economy W Premium economy M Standard economy

MANDATORY CABIN For example: Request flights in Business Cabin Entry: FXD DOH/D15NOVKHI/D25NOV//KC System Response:



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RECOMMENDED CABIN If no solutions exist fully for the cabin you requested, other cabins are shown, and at least one segment will be in the cabin in your entry. Enter, + after the Cabin code. Entry: FXD DOH/D15NOVDXB/D18NOVDOH//KC, + System Response:



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MAJOR CABIN At least 60 per cent of the elapsed flying time will be in the cabin in your entry. Enter,* after the cabin code. Entry: FXD NYC/D15NOVLAX//KC,* System Response:



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VALIDATING CARRIER The validating carrier option allows you to include or exclude specific airlines in the ticketablity check to determine the validating carrier.

INCLUDE VALIDATING CARRIER Following are the option to include validating carrier. INCLUDE A VALIDATING CARRIER AND PERFORM BSP CHECKS Entry: FXD JFK/D15NOVMIA/D25NOVJFK//R,V-AA System Response:



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INCLUDE A VALIDATING CARRIER AND DO NOT PERFORM BSP CHECKS Entry: FXD JFK/D15NOVMIA/D25NOVJFK//R, T-AA System Response:



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EXCLUDE VALIDATING CARRIER To exclude the validating carrier option Entry: FXD JFK/D15NOVMIA/D25NOVJFK//R, W-AA System Response:



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SERVICE FEE If your office uses default Amadeus service fee, you can use the //PS option to override the default price scheme defined for your office. The price scheme override option applies at itinerary level. Entry: FXD DOH/D10NOVSIN/D15NOVDOH//PS-26611 System Response:



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To select the recommendation number 1, enter: FXZ1 System Response:

Note: The required Service Fee Amount incorporates in the pricing.



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MASTER PRICER EXPERT WITH PNR Following are the example for Master Pricer expert with an active PNR For Example: The PNR booked for Doha (DOH) to London (LON) in B-class for November 04 and London (LON) to Doha (DOH) in B-class for November 14.

To search for recommendation as per booked dates and destination, enter: FXD System Response:

Note: System first searches the best available fare for current PNR and than the cheapest available recommendation for booked itinerary.



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ALTERNATE DATE The //D option allows you to price current PNR later or before specified dates of current itinerary. For Example: The PNR was booked for Doha (DOH) to London (LON) in K-class for November 04 and London (LON) to Doha (DOH) in K-class for November 14.

To search the recommendation after 5 days as per current PNR dates, Enter: FXD//D5 System Response:



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For Example: The PNR was booked Doha (DOH) to London (LON) on November 15 and London (LON) to Doha (DOH) on November 25.

To search the recommendation for 7 days before as per current PNR, Enter: FXD//D-7 System Response:



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SEGMENT SELECTION The /S option allows you to price current PNR with required segments in the itinerary at itinerary level.

For example: To search for recommendation for segment 2 , 3 and 6 in the PNR, Enter: FXD/S2-3



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BEAT THE PRICE The //PB option allows you to beat the current PNR price at itinerary level.

As per booked flights the available total fare is QAR 4820.00



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For example: To beat the price for required amount, enter: FXD//PB2900 System Response:



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CABIN The //K cabin option allows you to search for recommendation for current PNR in required cabin. For Example the itinerary in the PNR booked for K-CLASS (Economy Cabin)

To search for recommendation for Business Cabin, enter: FXD//KC System Response:



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ALTERNATE CARRIER The //AGF alternate carrier option allows searching for recommendation for specific airlines other than the booked in the PNR. For example the itinerary was booked on QR in M-Class:

For example: To search for recommendation for EK and EY only, Enter: FXD//AEK, EY System Response:



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For next page for recommendations, enter: MD System Response:



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SERVICE FEE If your office uses default Amadeus Service Fee, you can use the // PS option to override the default price scheme defined for your office. For example booked itinerary as:

To display the price schemes for your office, enter: TFL System Response:



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For example: To use Price scheme reference (26603), enter: FXD//PS-26603 System Response:



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For example to select the recommendation to rebook and create TST for current PNR, enter: FXU1 System Response:

To save the changes in the PNR, enter: RF ADMIN; ER



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VALIDATING CARRIER The //R,V-VS validating carrier option allows including specific airline in ticket ability check determines the validating carrier. For example the booked classes in the PNR did not compliance with price.

To Price the Itinerary, enter: FXP

The booked classes in the PNR didn’t compliance with price.



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For example: To search for recommendation with validating carrier option, Enter: FXD//R, V-VS System Response:



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CONNCTING POINT The //X option allows you to keep the connecting point same as booked in the PNR at itinerary level.

To keep the transit point as DUBAI (DXB) in the itinerary and search for recommendation, enter: FXD//X



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AIRPORT CODES The //O option allows you to keep the Origin and Destination Airport codes point same as booked in the PNR at itinerary level.

For example: To Keep the origin (DOH) and Destination London (LHR) airport codes for search for recommendation, enter: FXD//O



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NO RESTRICTION The //R,*NR option allows you to search for recommendation for no restriction price at itinerary level.

For example: To search for recommendation for no restriction conditions price, enter: FXD/R,*NR



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OPTIONS There are several options to searching for travel recommendations associated to segments level (S) or Itinerary level (I). At Itinerary level (I), you can precede an option with single slash (/) or with a double slash (//). But you must precede the option with a double slash (//) at itinerary level if the option is available at both segment and itinerary level.

Option Example Explanation Radius (S)

/DI – 150K Radius in kilometer

Multi Cities (S)

LON,MAN,HEL Cities / Airports separated by comma

Airline Include (I)

//ABA Include at Itinerary level

Airline Exclude (S)

/AKL,LH Exclude at segment level

Flight Category (I)

//FN Nonstop flights at itinerary level

Flight Category (S)

/D Direct flights at segment level

Connecting Point Include. (S)

// X DXB, BAH Maximum 2 points include

Connecting Point Exclude, (S)

//X-AUH Maximum 2 points exclude

Time of Departure (S)

/TD1600 24Hours clock time

Time of Arrival (S)

/TA1800 24 Hours clock time

Mandatory Cabin (I)

//KC Business class cabin as a Mandatory

Recommended Cabin (I)

//KC,+ Business Class recommended cabin

Major Cabin (I)

//KC,* Business class as a Major cabin

Currency Conversion (I)

/R, FC-USD Default currency override

Currency Selection (I)

/R, FS- USD Default currency override



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Option Example Explanation Withhold Taxes (I)

/R,WT Withhold all Taxes

Withhold Q surcharge (I)

/R,WQ Withhold Q surcharges

Withhold Specific taxes (S)

/R, WT- YQ, YR

Withhold specified taxes

Add Taxes (I)

/R, AC-DE Add all DE taxes

Add Taxes with Specified amount (I)

/R,AT-FRSE10A Add 10 Euro as FRSE tax

Expanded Parameters (I)

/R,*NAP /R,*NPE /R,*RF /R,*NR

No advanced purchased No penalties Refundable No restriction

Ticketing City (I)

/R,MNL.DOH MNL selling point and DOH Ticketing point

Unifare (I)

/R,U /R,U1222132

Unifares Corporate unifares

Price to beat (I)

/PB2500 Price to beat in point of sale country

Validating carrier (I)

/R,V-QR /R,W-LH

Include QR validating carrier Exclude LH as validating carrier

Passenger type (I)

/RYTH /RYTH-STU //PAX/1/RMIL/1/RGVT //INF/1/RINF-MIL

Single PTC for all Passengers Multiple PTS for all passengers 1 Military and 1 Government (others default Adult) 1 Military Infant

Segment Selection. (S)

/S3-6 Search for Segments 3,4,5 and 6 of the PNR

Connecting points. (I)

//X Keep same PNR connecting points

Airport codes (I)

//O Keep same PNR Dep/Arr airport Codes

Alternate date (I)

/D3 /D-10

3 Days later than PNR 10 Days before than PNR

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