2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜...

35
2019 UPS ® Rate and Service Guide Daily Rates Vietnam Effective May 6, 2019

Transcript of 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜...

Page 1: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

UPS Gets The Job Done.

2019 UPS® Rate and Service GuideDaily RatesVietnam E� ective May 6, 2019

UPS VietnamHanoi O� ce

26 Pham Van Dong StreetTu Liem District, Hanoi, Vietnam

Tel: (84) 024 3514 2888Fax: (84) 024 3514 2727

Monday – Saturday: 07:30 – 19:00Closed on Sundays and public holidays

HCMC Head O� ce18A Cong Hoa Street

Tan Binh DistrictHo Chi Minh City

VietnamTel: (84) 028 3811 2888 / 3811 2999

Fax: (84) 028 3811 3333Monday – Saturday: 07:30 – 19:00

Closed on Sundays and public holidays

Customer Service Hotline 1800 588 877www.ups.com

Subscribe to UPS email

Sign up to receive the electronic copy of Rate Guide and email from UPS, so as to stay on top of the latest promotions, news, critical updates, and announcements. Visit ups.com/subscribe/vn to subscribe. Of course, you have the option to opt out whenever you want.

As a global leader in logistics, UPS guaranteed on-time package and freight shipments are just a few of the many deliveries that we make every business day. We also deliver:

• Extensive knowledge and experience from the world’s largest package delivery company to keep you competitive in a rapidly expanding international marketplace.

• Customised solutions and reliable services for shipping, tracking and billing from a global leader in technology to drive greater e� ciency, helping to save you time and reduce costs.

• Sustainable shipping options from one of the most e� cient global transportation networks in the world to help reduce carbon emissions and conserve resources.

All of this helps make the best delivery of all possible — your satisfaction and, most importantly, your customers’ satisfaction. When that’s delivered, we know we’ve done our job.

To learn more about what we can deliver for your business, visit ups.com/solutions/vn.

© 2019 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brownare registered trademarks of the United Parcel Service of America, Inc. All rights reserved.

ups.com®

Nationwide Toll Free:1800 588 877

Page 2: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

ups.com®

1800 588 877ups.com®

1800 588 877

UPS Gets The Job Done.As a global leader in logistics, UPS guaranteed on-time package and freight shipments are just a few of the many deliveries that we make every business day. We also deliver:

• Extensive knowledge and experience from the world’s largest package delivery company to keep you competitive in a rapidly expanding international marketplace.

• Customised solutions and reliable services for shipping, tracking and billing from a global leader in technology to drive greater efficiency, helping to save you time and reduce costs.

• Sustainable shipping options from one of the most efficient global transportation networks in the world to help reduce carbon emissions and conserve resources.

All of this helps make the best delivery of all possible — your satisfaction and, most importantly, your customers’ satisfaction. When that’s delivered, we know we’ve done our job.

To learn more about what we can deliver for your business, visit ups.com/solutions/vn.

Page 3: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

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UPS International Shipping Services

UPS International

Shipping Services

Note:Conditions and restrictions,including the UPS Termsand Conditions of Service,apply. For details, pleasecontact our CustomerService Representativesor refer to ups.com®.

AIR FREIGHTService Delivered By Destinations Other Infomation1-3 DAYSUPS Air Freight Direct® • Day-specific scheduling airport-to-airport

service, with delivery within 1-3 daysCovers nearly every location worldwide

• Ideal for shipments over 70 kg• Convenient and easy shipment

processing for palletised and non-palletised freight

• Optional services include collection, delivery and customs clearance

3-5 DAYS UPS Air Freight Consolidated® • Day-specific scheduling airport-to-airport

service, with delivery within 3-5 daysWorldwide • Ideal for shipments over 70 kg

• Convenient and easy shipment processing for palletised and non-palletised freight

• Optional services include collection, delivery and customs clearance

PACKAGE Service Delivered By Destinations Other Information1-3 DAYSUPS Worldwide Express Plus Guaranteed morning delivery by:

• 8:00 am/ 8:30 am to major cities in the U.S.• 8:30 am to Canada• 9:00 am to major Asian cities, over 4,000 U.S.

cities, and major business centres in Europe• 9:00 am or 11:00 am from worldwide to selected

destinations in your country

To major cities in the U.S., Europe and Asia

• Ideal for urgent shipments• Priority handling• UPS 10 KG Box® and UPS 25 KG

Box® are available for this service

UPS Worldwide Express Guaranteed time-definite delivery by: • 10:30 am, 12:00 noon, 2:00 pm or 3:00 pm to

most parts of the U.S., Europe and Asia Pacific, selected areas in the Americas and major cities in Canada

• 12:00 noon or 2:00 pm to most areas in your country

To the U.S., major cities in Canada, Europe and Asia, and selected areas in the Americas

• UPS 10 KG Box and UPS 25 KG Box are available for this service

UPS Worldwide Express Freight Midday

• Guaranteed time-definite delivery by 12:00 noon or 2:00 pm, within 1-3 business days, depending on destinations

To more than 30 countries and territories worldwide

• Door-to-door and non door-to-door options are available

• For palletised shipments of more than 70 kg

UPS Worldwide Express Freight • Guaranteed delivery by end-of-day, within 1-3 business days, depending on destinations

To more than 60 countries and territories worldwide

• Door-to-door and non door-to-door options are available

• For palletised shipments of more than 70 kg

UPS Worldwide Express Saver® • Guaranteed delivery by end-of-day, to over 220 countries and territories worldwide

To over 220 countries and territories worldwide

• An economical alternative to UPS Express for speedy and reliable service

• UPS 10 KG Box and UPS 25 KG Box are available for this service

3-5 DAYSUPS Worldwide Expedited • Delivery in as little as three business days

within Asia, and from Asia to major business centres in Europe, and North and South America

Within Asia, and from Asia to major business centres in Europe, and North and South America

• An economical option for less time-critical shipments

• Day-definite, time-in-transit lets you plan delivery schedule

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Billable Weight: Actual or Dimensional?Determining which weight to use in calculating your rate requires that you determine which rule applies. Different rules apply depending on the service selected.

Actual weight is the weight of the package rounded up to the next half kilogram.

Dimensional weight considers density, which is the amount of space a package occupies in relation to its actual weight.

Billable weight is the weight used to calculate the rate. The billable weight will be the greater of the package’s actual and dimensional weight.

Note: Packages that exceed UPS weight and size limit are not accepted for transportation. Contact our Customer Service Representatives for details.

Irregularly-shaped PackagesMeasure boxes or containers that are not rectangular to determine dimensional weight and whether the package is within maximum limits.

Treat the irregularly-shaped package as if it is in a regular rectangular box.Measure the length, width and height of the package from its extreme points.

Step 1Determine the Actual Weight:Use a scale to determine the weight of the package. Increase fractions of a weight to the next half kilogram.

Step 2Determine the Dimensional Weight*:Calculate the cubic size by multiplying the length by the width and by the height (each rounded off to the nearest whole centimetre) of each package.

Divide the cubic size of the package by 5,000 to determine the dimensional weight in kilograms. Increase fractions of a weight to the next half kilogram.

Step 3Select the Proper Zone:Locate the appropriate zone for the shipment in the zone chart on pages 8 to 11.

Step 4Determine the Shipment Weight:Rates for multiple-piece shipments**, which include UPS Express Paks and packages shipped to a single receiver on the same day, are based on the total shipment weight of an individual shipment. This means substantial savings over single-piece rates. To determine a shipment’s total billable weight, use the greater of each package’s actual or dimensional weight.

Additional Information: Weight and Size Limits

• Maximum weight per package is 70 kg.

• Maximum length per package is 274 cm.

• Maximum size per package is 400 cm in length and girth [(2 x width) + (2 x height)] combined.

• There is no limit to the total shipment weight or number of packages in a shipment.

Length

Heigh

t

Width

Determine the Weight and Size UPS Express Services

* For import shipments, use the origin country unit of measure and dimensional factor to calculate the dimensional weight.

Dimensional weight applies to all international shipments except shipments using UPS Express Envelope, UPS 10 KG Box® and UPS 25 KG Box®.

** Multiple-piece shipment refers to a shipment consisting of packages

and/or documents sent via a single waybill number.

Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

L W

H

L = Length in centimetresW = Width in centimetresH = Height in centimetres

Dimensional Weight in Kilograms =

L x W x H5,000

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Billable Weight:Actual or Dimensional?Determining which weight to use incalculating your rate requires that youdetermine which rule applies.

Actual weight is the weight of theitems on the pallet and the weight ofthe pallet rounded up to the next halfkilogram.

Dimensional weight considers palletdensity, which is the amount of space apallet occupies in relation to its actualweight.

Billable weight is the weight used tocalculate the rate. The billable weightwill be the greater of the pallet’s actualor dimensional weight. A minimal ratemay apply.

Step 1Determine the Actual Weight:Actual weight is the weight of theitems on the pallet and the weight ofthe pallet rounded up to the next halfkilogram.

Step 2Determine the Dimensional Weight*:Calculate the cubic size by multiplyingthe length by the width and by theheight (each rounded off to the nearestwhole centimetre) of each pallet.

Divide the cubic size of the pallet by5,000 to determine the dimensionalweight in kilograms. Increase fractionsof a weight to the next half kilogram.

Step 3Determine the Billable Weight:Compare the pallet’s actual weight tothe dimensional weight. The greaterof the two is the billable weight andshould be used to calculate the rate.

For multiple-pallet shipments, addup each pallet’s billable weight todetermine the shipment’s billableweight.

Billable Weight Calculatione.g.: A customer has a shipment ofthree pallets weighing 50 kg, 400 kgand 300 kg. All pallets are the samesize with the following dimensions:122 cm x 102 cm x 150 cm

1. Determine the Actual WeightActual Weight: 50 kg + 400 kg + 300 kg = 750 kg

2. Determine Dimensional WeightPallet Dimensional Weight: (122 cm x 102 cm x 150 cm) / 5,000 = 373.5 kg

Shipment Dimensional Weight: 373.5 kg + 373.5 kg + 373.5 kg= 1,120.5 kg

3. Determine Billable WeightShipment’s Billable Weight: 373.5 kg + 400 kg + 373.5 kg = 1,147 kg

* For import shipments, use the origin country unit of measure and dimensional factor to calculate the dimensional weight.

Future Changes –Rates, charges, serviceexplanation, and servicesare subject to changewithout prior notice.

L = Length in centimetresW = Width in centimetresH = Height in centimetres

Dimensional Weight in Kilograms =

L x W x H5,000

L W

H

Determine the Weight and Size UPS Worldwide Express Freight Services

Determ

ine the W

eight and Size

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Declared Value ChargeFor each shipment over US$100, you may purchase additional coverage against loss or damage at US$2.10 for each additional US$100 or fraction thereof. Charges for declared value can be billed to the shipper, the receiver, or to a third party.

UPS Returns*To meet a range of reverse logistics needs and simplify the process of collecting customer returns, UPS offers a variety of returns services. You generate a return label for your customer, or UPS provides your customer with a label via e-mail or mail. The UPS Returns services available are:

Print Return LabelYou generate the label and include it in an outbound shipment or distribute separately to your customer, who then applies the label to the package. Fee: US$1.00

Electronic Return LabelUPS e-mails the label upon your request to your customer, who then prints the label and applies it to the package.Fee: US$1.50

Undeliverable PackageReturn ChargeShipments refused by the consignee, or which for any other reason cannot be delivered, will be held, and UPS will attempt to contact the shipper for further instructions, including return.Applicable transportation costs plus a US$10 surcharge per undeliverable shipment apply to any return, at the shipper’s expense.

Direct Delivery Only Direct Delivery Only shipments are only delivered to the address on the shipping label and may not be rerouted, redirected or delivered to an alternate address. The shipments are eligible for Hold for Pickup at UPS Customer Centre, Reschedule Delivery and Return to Sender. This service is available for residential and commercial shipments. A fee of US$2.00 applies to each package in the shipment.

Services with Additional Charges Non-Contractual

* Only available for customers using a UPS compliant shipping system that produces a smart label.

Note:Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®.

Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

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Additional Handling Charge*

An additional handling charge of US$5 per package will apply to the following:

• Any article that is not fully encased in corrugated cardboard, including but not limited to metal, wood, hard plastic, soft plastic (e.g. plastic bag) or expanded polystyrene foam (e.g. styrofoam)

• Any cylindrical item, such as a barrel, drum, pail, or tyre, that is not fully encased in a corrugated cardboard shipping container

• Any package with the longest side exceeding 122 cm or its second longest side exceeding 76 cm

• Any package with an actual weight greater than 32 kg

• Each package in a shipment where the average weight per package is greater than 32 kg and the weight for each package is not specified on the source document or the UPS automated shipping system used.

Oversize Pallet Handling SurchargeAn Oversize Pallet Handling Surcharge of US$50 per pallet will also apply to UPS Worldwide Express Freight Services when a pallet’s dimensions exceed the maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/palletmaximums.

Address CorrectionAn additional charge of US$12.20 per package or a maximum of US$35 per shipment may be billed to the shipper for unsuccessful delivery because of an incorrect address, or if addressed to a P.O. Box.

Fuel SurchargeFor information on prevailing fuel surcharges, please refer to ups.com®.

Delivery Confirmation Signature Required and Delivery Confirmation Adult Signature Required:UPS Delivery Confirmation** services are available prior to the release of your shipment.

Both services will require the UPS service provider to request for a consignee’s signature before the delivery of the shipment. However, with the Delivery Confirmation Adult Signature Required service, only an adult (at least 18 years old+) consignee signature will secure the release of the shipment.

A surcharge of US$2.20 and US$3 per shipment will be imposed for Delivery Confirmation Signature Required service and Delivery Confirmation Adult Signature Required service respectively.

Duty/Tax Forwarding SurchargeWhen the “Duty/Tax Forwarding Surcharge” billing option is selected, a US$15 surcharge will be billed to the shipper.

Saturday DeliveryDelivery of shipments is available at an additional charge of US$11 for each UPS Express Envelope or each shipment of UPS Express Paks and packages. This charge will be billed to the party who bears the shipping charges.

UPS Worldwide Express Freight Services provides Saturday Delivery to selectdestinations in the U.S. and Canada foran additional charge of US$220 pershipment.

Bill Receiver/Freight Collect Refusal FeeAn account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges. A fee of US$10 per shipment will be charged for international shipments with an invalid account number.

Maximum ValueThe maximum value for an international air service package is US$50,000 and the maximum carrier liability is US$50,000. Jewellery (other than costume jewellery) is limited to a maximum value of US$500 per package.

Residential SurchargeUPS provides delivery service to residential addresses as well as business addresses. A residential delivery is one made to a home, including a business operating out of a home. For each residential delivery, an additional charge of US$3.40 per shipment applies. UPS Worldwide Express Freight Services will be charged at US$110 per shipment.

Extended Area SurchargeUPS provides a collection delivery service in extended areas as well as urban areas. An additional charge of US$26 per shipment or US$0.50 per kg applies, whichever is greater, for shipments collected or delivered in an extended area. For a copy of the Extended Area Surcharge points, please download from ups.com/vn.

Remote Area SurchargeA charge of US$29 per shipment or US$0.56 per kg applies, whichever is greater, for delivery to or collection from an area beyond UPS extended areas which are less accessible for pickups and deliveries. For a copy of the Remote Area Surcharge points, please download from ups.com/vn.

Services with Additional Charges Non-Contractual

* UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS’s sole discretion, requires special handling.

** Only available for customers using a UPS compliant shipping system that produces a smart label.

+ UPS is not liable for inaccurate age assessment as this is solely determined at the discretion of the UPS service provider.

Note:Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®.

Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

Services with

Additional C

harges

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* Only available for customers using a UPS compliant shipping system that produces a smart label.

# UPS Import Control is available only in countries where UPS pickup services are available.

Note:Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®.

Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

For additional information and services, call our Customer Service Representatives at 1800 588 877.

Large Package Surcharge - Minimum Billable Weight (MBW)A package is considered a “Large Package” when its length plus girth [(2 x width) + (2 x height)] combined exceeds 300 cm, but does not exceed the maximum UPS size of 400 cm.

Large Packages are subject to a minimum billable weight of 40 kg, at a surcharge of US$50 per package.

An Additional Handling Charge will not be assessed when a Large Package Surcharge is applied.

Over Maximum Limits FeeUPS small package services do not accept shipments exceeding the following weight and dimensions. If in UPS’s discretion, UPS does accept shipments exceeding these maximum limits, an Over Maximum Limits Fee of US$50 per package will apply to the following:

• Maximum weight per package of 70 kg

• Maximum length per package of 274 cm

• Maximum size per package of 400 cm in length and girth [(2 x width) + (2 x height)] combined

UPS Import Control®*#

Provide your exporter with shipping labels and commercial invoice to be attached to an import shipment. Labels and commercial invoice can be sent with a UPS driver during collection, by e-mail, mail or printed for distribution at your discretion. This service allows the importer to control creation of shipment labels, commercial invoice and billing. The UPS Import Services available are:

Print LabelYou generate the label and include it in an outbound shipment or distribute separately to your customer, who then applies the label to the package.Fee: US$1.00

Electronic LabelUPS e-mails the label upon your request to your customer, who then prints the label and applies it to the package.Fee: US$1.50

Commercial Invoice Removal*#

Provides an importer with the option to have the Commercial Invoice removed from an Import Control shipment prior to delivery. The service provides importers with the flexibility of routing shipments directly to their buyer while keeping the value of goods confidential.Fee: US$20 per shipment

UPS Carbon Neutral*Offset the climate impact of your shipping with UPS carbon neutral. When you select UPS carbon neutral during shipment preparation UPS will purchase offsets to mitigate the carbon (CO2) emissions associated with the transport of your shipment.Fee: US$0.75 per package

UPS Worldwide Express Freight Services will be charged at US$20 per pallet.

Delivery ReattemptOne delivery attempt is included in the rate. Additional delivery attempts will be charged at US$48 for each shipment of UPS Worldwide Express Freight Services.

Disbursement FeeIn order to expedite customs clearance, UPS may advance duty and taxes on a customer’s behalf. A Disbursement Fee based on the amount advanced will be assessed and billed. The Disbursement Fee for importation into Vietnam will be 2% of the import duties and taxes, subject to a minimum of US$7.50 per shipment.

Warehouse storageA warehouse storage charge of a minimum of US$6.13 per shipment per day or US$0.10 per kilogram per day, whichever is higher, will apply if a shipment is not cleared through customs within 3 calendar days. The charges will be calculated from the 4th day and will apply if the delay in customs clearance is not caused by UPS’s default and/or errors.

Alternate BrokerConsignees who do not require the full suite of UPS Broker of Choice® services may still, on an ad hoc basis, select their own customs broker for customs clearance of their UPS international shipments. UPS will transfer any customs clearance information and documents it has received from the shipper to the consignees or its appointed third-party broker. A charge of US$10.00 per shipment applies.

Other Additional Charges

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UPS Express EnvelopeDesigned for urgent correspondence and documents not exceeding 0.5 kg. Export documentation is not required for shipments to other countries.

Dimension : 34 cm x 25 cm

UPS Express PakIdeal for flat, non-breakable articles including heavier document shipments. Charges are based on weight* and zone. Export documentation is required.

Dimension : 40.5 cm x 32.5 cm 51 cm x 43 cm

UPS Express BoxDimension : Small: 27.6 cm x 5.1 cm x 31.8 cm Large: 31.8 cm x 7.6 cm x 44.5 cm

Express TubeDimensions: 15.2 cm x 15.2 cm x 15.2 cm x 96.5 cm

UPS 10 KG Box® and UPS 25 KG Box®

Use this box for UPS Worldwide Express and UPS Worldwide Express Saver® shipments. Export paperwork included. Charges are based on a flat rate and zone.

Dimensions: UPS 10 KG Box: 42 cm x 34 cm x 27 cm (Holds up to 15 kg) UPS 25 KG Box: 50 cm x 45 cm x 34 cm (Holds up to 30 kg)

UPS Packaging

* Dimensional weight applies for international shipments.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

UPS Packaging

Page 10: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Worldwide Zone ChartUPS Express Services

8

+ China South refers to Fujian, Hainan, Hunan, Yunnan, Jiangxi, Guangxi, Guangdong Provinces and Chongqing City only.

International Shipments:Visit ups.com® or contact our Customer Service Representatives at 1800 588 877 for information regarding international shipments, including:

- Service options- Time in transit- Guarantee details- Billing options- Service notes- Commodity classifications- Prohibited articles- Destination/Origin Country served- UPS Terms and Conditions of Service

* Extended Area Surcharge or Remote Area Surcharge may be applicable to specific points within this country. For more details, please visit ups.com® or contact our Customer Service Representatives at 1800 588 877.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

Brunei* - 2 2 2 4 4 4 -

Buesingen (Germany)* - - 6 6 - - - -

Bulgaria 7 7 7 7 10 10 10 10

Burkina Faso - - 9 9 10 10 10 -

Burundi - - 9 9 9 9 9 -

Cambodia* - 3 3 3 4 4 4 -

Cameroon - - 9 9 10 10 10 -

Campione/ Lake Lugano (Italy)* - - 6 6 6 6 6 -

Canada* 5 5 5 5 5 5 5 5

Canary Islands (Spain)* - - 6 6 6 6 6 -

Cape Verde - - 9 9 10 10 10 -

Cayman Islands - - 8 8 9 9 9 -

Central African Republic - - 9 9 - - - -

Ceuta (Spain)* - - 6 6 - - - -

Chad - - 9 9 10 10 10 -

Chile* - 8 8 8 8 8 8 8

China (Excluding China South)* 3 3 3 3 3 3 3 3

China South+* 10 10 10 10 11 11 11 11

Colombia* - 8 8 8 9 9 9 9

Comoros - - 9 9 10 10 10 -

Congo (Brazzaville) - - 9 9 10 10 10 -

Congo, Democratic Republic of - - 9 9 10 10 10 -

Cook Islands - - 7 7 - - - -

Costa Rica* - - 8 8 6 6 6 6

Cote d'Ivoire (Ivory Coast) - - 9 9 10 10 10 -

Croatia* - 7 7 7 10 10 10 10

Curacao - 8 8 8 9 9 9 -

Cyprus 7 7 7 7 10 10 10 -

Czech Republic* 7 7 7 7 8 8 8 8

Denmark* 6 6 6 6 6 6 6 6

Djibouti - - 9 9 10 10 10 -

Afghanistan - - 9 9 10 10 10 -

Aland Island (Finland)* - - 6 6 6 6 6 -

Albania 9 9 9 9 10 10 10 -

Algeria - - 9 9 10 10 10 -

American Samoa - 7 7 7 4 4 4 -

Andorra - 7 7 7 - - - -

Angola - - 8 8 10 10 10 -

Anguilla - - 8 8 9 9 9 -

Antigua and Barbuda - - 8 8 9 9 9 -

Argentina* - 8 8 8 9 9 9 9

Armenia 7 7 7 7 10 10 10 -

Aruba - 8 8 8 9 9 9 -

Australia* - - 3 3 3 3 3 3

Austria* 6 6 6 6 6 6 6 6

Azerbaijan - - 7 7 10 10 10 -

Azores (Portugal)* - - 7 7 8 8 8 -

Bahamas* - 8 8 8 9 9 9 -

Bahrain 7 7 7 7 10 10 10 10

Bangladesh* - 4 4 4 4 4 4 -

Barbados - 8 8 8 9 9 9 -

Belarus/ Byelorussia* 7 7 7 7 10 10 10 -

Belgium 6 6 6 6 6 6 6 6

Belize - - 8 8 - - - -

Benin - - 9 9 10 10 10 -

Bermuda - 8 8 8 9 9 9 -

Bhutan - 4 4 4 4 4 4 -

Bolivia - 8 8 8 9 9 9 -

Bonaire, St. Eustatius, Saba - - 8 8 9 9 9 -

Bosnia and Herzegovina 7 7 7 7 10 10 10 -

Botswana - - 9 9 10 10 10 -

Brazil* 8 8 8 8 8 8 8 8

British Virgin Islands - - 8 8 9 9 9 -

ExpeditedExpressSaverExpressExpress

Plus ExpeditedExpressSaverExpressExpress

Plus

Country/Territory Export Zones Import Zones

ExpeditedExpressSaverExpressExpress

Plus ExpeditedExpressSaverExpressExpress

Plus

Country/Territory Export Zones Import Zones

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Worldwide Zone ChartUPS Express Services

Worldw

ide Zone Chart

9

(Continued)

Guyana* - - 8 8 9 9 9 -

Haiti* - - 8 8 9 9 9 9

Heligoland (Germany)* - - 6 6 6 6 6 -

Honduras* - 8 8 8 7 7 7 7

Hong Kong 1 1 1 1 - - 2 2

Hungary* 7 7 7 7 8 8 8 8

Iceland - 7 7 7 6 6 6 -

India* 4 4 4 4 2 2 2 2

Indonesia* - 2 2 2 2 2 2 2

Iraq - - 7 7 - - - -

Ireland, Republic of 6 6 6 6 6 6 6 6

Israel - 9 9 9 10 10 10 10

Italy* 6 6 6 6 6 6 6 6

Jamaica* - 8 8 8 9 9 9 -

Japan* - 3 3 3 3 3 3 3

Jersey (Channel Islands) - 7 7 7 10 10 10 10

Jordan - 9 9 9 10 10 10 -

Kazakhstan* - 7 7 7 10 10 10 10

Kenya - 9 9 9 10 10 10 10

Kirghizia (Kyrgyzstan) - 7 7 7 10 10 10 -

Kiribati - - 7 7 - - - -

Korea, South - 3 3 3 1 1 1 1

Kosovo 9 9 9 9 10 10 10 -

Kosrae (Micronesia, Federated States of) - - 7 7 - - - -

Kuwait 7 7 7 7 10 10 10 10

Laos - 3 3 3 4 4 4 -

Latvia - 7 7 7 10 10 10 10

Lebanon - 9 9 9 10 10 10 -

Lesotho - - 9 9 9 9 9 -

Liberia - - 9 9 10 10 10 -

Libyan Arab Jamahiriya - - 9 9 10 10 10 -

Dominica - - 8 8 9 9 9 -

Dominican Republic* - 8 8 8 9 9 9 9

Ecuador* - 8 8 8 9 9 9 9

Egypt - 7 7 7 10 10 10 10

El Salvador* - - 8 8 9 9 9 9

England (United Kingdom)* - 6 6 6 6 6 6 -

Equatorial Guinea - - 9 9 - - - -

Eritrea - - 9 9 10 10 10 -

Estonia - 7 7 7 10 10 10 10

Ethiopia - - 9 9 10 10 10 -

Faroe Islands - - 6 6 - - - -

Fiji - 7 7 7 4 4 4 -

Finland* - 6 6 6 6 6 6 6

France* 6 6 6 6 6 6 6 6

French Guiana - 8 8 8 - - - -

French Polynesia - - 7 7 4 4 4 -

Gabon - - 9 9 10 10 10 -

Gambia - 9 9 9 10 10 10 -

Georgia* 9 9 9 9 10 10 10 -

Germany* 6 6 6 6 6 6 6 6

Ghana - - 9 9 10 10 10 -

Gibraltar - - 7 7 7 7 7 -

Greece* - 7 7 7 6 6 6 6

Greenland - - 6 6 - - - -

Grenada - - 8 8 9 9 9 -

Guadeloupe* - 8 8 8 9 9 9 -

Guam - 7 7 7 4 4 4 -

Guatemala* - 8 8 8 9 9 9 9

Guernsey (Channel Islands) - 7 7 7 10 10 10 10

Guinea - - 9 9 10 10 10 -

Guinea-Bissau - - 9 9 10 10 10 -

ExpeditedExpressSaverExpressExpress

Plus ExpeditedExpressSaverExpressExpress

Plus

Country/Territory Export Zones Import Zones

ExpeditedExpressSaverExpressExpress

Plus ExpeditedExpressSaverExpressExpress

Plus

Country/Territory Export Zones Import Zones

Page 12: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Worldwide Zone ChartUPS Express Services

10

International Shipments:Visit ups.com® or contact our Customer Service Representatives at 1800 588 877 for information regarding international shipments, including:

- Service options- Time in transit- Guarantee details- Billing options- Service notes- Commodity classifications- Prohibited articles- Destination/Origin Country served- UPS Terms and Conditions of Service

(Continued)

Netherlands (Holland)* 6 6 6 6 6 6 6 6

New Caledonia - 7 7 7 4 4 4 -

New Zealand* - 3 3 3 3 3 3 3

Nicaragua - - 8 8 9 9 9 9

Niger - 9 9 9 10 10 10 -

Nigeria* - 9 9 9 10 10 10 10

Norfolk Island (Australia)* - - 3 3 - - - -

Northern Ireland (United Kingdom)* - 6 6 6 6 6 6 -

Northern Mariana Islands * - - 7 7 4 4 4 -

Norway* 6 6 6 6 6 6 6 6

Oman - 7 7 7 10 10 10 10

Pakistan* - 4 4 4 10 10 10 10

Palau - - 7 7 - - - -

Panama* - 8 8 8 9 9 9 9

Papua New Guinea - 7 7 7 - - - -

Paraguay - - 8 8 9 9 9 -

Peru* - - 8 8 9 9 9 9

Philippines* - - 2 2 2 2 2 2

Poland* 7 7 7 7 10 10 10 10

Ponape (Micronesia, Federated States of) - - 7 7 - - - -

Portugal* 7 7 7 7 8 8 8 8

Puerto Rico* - 5 5 5 9 9 9 9

Qatar - 7 7 7 10 10 10 10

Reunion Island - - 9 9 10 10 10 -

Romania 7 7 7 7 10 10 10 10

Rota (Northern Mariana Islands)* - - 7 7 4 4 4 -

Russia* 7 7 7 7 10 10 10 10

Rwanda - - 9 9 9 9 9 -

Saipan (Northern Mariana Islands)* - 7 7 7 4 4 4 -

Samoa - 7 7 7 4 4 4 -

San Marino - - 6 6 6 6 6 6

Saudi Arabia 7 7 7 7 10 10 10 10

Liechtenstein* - 6 6 6 6 6 6 -

Lithuania - 7 7 7 10 10 10 10

Livigno (Italy)* - - 6 6 6 6 6 -

Luxembourg 6 6 6 6 6 6 6 6

Macau - 2 2 2 - - 2 2

Macedonia (FYROM) 9 9 9 9 10 10 10 -

Madagascar - 9 9 9 10 10 10 -

Madeira (Portugal)* - - 7 7 8 8 8 -

Malawi - 9 9 9 10 10 10 -

Malaysia* - 2 2 2 2 2 2 2

Maldives - 4 4 4 - - 10 10

Mali - - 9 9 10 10 10 -

Malta - 7 7 7 10 10 10 -

Marshall Islands - - 7 7 - - - -

Martinique - - 8 8 9 9 9 -

Mauritania - 9 9 9 10 10 10 -

Mauritius - 9 9 9 10 10 10 -

Mayotte - - 9 9 10 10 10 -

Melilla (Spain)* - - 6 6 - - - -

Mexico* 5 5 5 5 5 5 5 5

Micronesia, Federated States of - 7 7 7 - - - -

Moldova* 9 9 9 9 10 10 10 -

Monaco (France)* - 6 6 6 6 6 6 -

Mongolia - - 4 4 3 3 3 -

Montenegro 9 9 9 9 10 10 10 -

Montserrat - - 8 8 9 9 9 -

Morocco - 9 9 9 10 10 10 10

Mount Athos (Greece)* - - 7 7 6 6 6 -

Mozambique - - 9 9 9 9 9 -

Myanmar - 3 3 3 4 4 4 4

Namibia - - 9 9 10 10 10 -

Nepal* - 4 4 4 - - 4 -

ExpeditedExpressSaverExpressExpress

Plus ExpeditedExpressSaverExpressExpress

Plus

Country/Territory Export Zones Import Zones

ExpeditedExpressSaverExpressExpress

Plus ExpeditedExpressSaverExpressExpress

Plus

Country/Territory Export Zones Import Zones

* Extended Area Surcharge or Remote Area Surcharge may be applicable to specific points within this country. For more details, please visit ups.com® or contact our Customer Service Representatives at 1800 588 877.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

Page 13: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Worldwide Zone ChartUPS Express Services

Worldw

ide Zone Chart

11

International Shipments:Visit ups.com® or contact our Customer Service Representatives at 1800 588 877 for information regarding international shipments, including:

- Service options- Time in transit- Guarantee details- Billing options- Service notes- Commodity classifications- Prohibited articles- Destination/Origin Country served- UPS Terms and Conditions of Service

* Extended Area Surcharge or Remote Area Surcharge may be applicable to specific points within this country. For more details, please visit ups.com® or contact our Customer Service Representatives at 1800 588 877.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

(Continued)

Scotland (United Kingdom)* - 6 6 6 6 6 6 -

Senegal - 9 9 9 10 10 10 -

Serbia 9 9 9 9 10 10 10 -

Seychelles - - 9 9 10 10 10 -

Sierra Leone - - 9 9 10 10 10 -

Singapore* 1 1 1 1 2 2 2 2

Slovakia 7 7 7 7 10 10 10 10

Slovenia 7 7 7 7 10 10 10 10

Solomon Islands - 7 7 7 - - - -

South Africa* 9 9 9 9 7 7 7 7

Spain* 6 6 6 6 6 6 6 6

Sri Lanka* - 4 4 4 3 3 3 -

St. Barthelemy - - 8 8 9 9 9 -

St. Christopher (St. Kitts) - - 8 8 9 9 9 -

St. Croix (U.S. Virgin Islands) - - 8 8 9 9 9 -

St. John (U.S. Virgin Islands) - - 8 8 9 9 9 -

St. Kitts and Nevis - 8 8 8 9 9 9 9

St. Lucia - 8 8 8 9 9 9 9

St. Maarten, St. Martin - - 8 8 9 9 9 -

St. Thomas (U.S. Virgin Islands) - - 8 8 9 9 9 -

St. Vincent & the Grenadines - - 8 8 9 9 9 -

Suriname - 8 8 8 9 9 9 -

Swaziland - - 9 9 9 9 9 -

Sweden* 6 6 6 6 6 6 6 6

Switzerland* 6 6 6 6 6 6 6 6

Tahiti (French Polynesia) - 7 7 7 4 4 4 -

Taiwan* 3 3 3 3 1 1 1 1

Tanzania, United Republic of - - 9 9 10 10 10 -

Thailand* 1 1 1 1 1 1 1 1

Timor-Leste - - 7 7 - - - -

Tinian (Northern Mariana Islands)* - - 7 7 4 4 4 -

Togo - - 9 9 10 10 10 -

Tonga - - 7 7 - - - -

Tortola (British Virgin Islands) - - 8 8 9 9 9 -

Trinidad & Tobago* - 8 8 8 9 9 9 -

Truk (Micronesia, Federated States of) - - 7 7 - - - -

Tunisia - 9 9 9 10 10 10 -

Turkey 7 7 7 7 6 6 6 6

Turkmenistan - - 7 - - - 10 -

Turks & Caicos Islands - - 8 8 - - - -

Tuvalu - - 7 7 - - - -

U.S. Virgin Islands - - 8 8 9 9 9 -

Uganda - - 9 9 10 10 10 -

Ukraine* 7 7 7 7 10 10 10 -

Union Islands (St. Vincent & the Grenadines) - - 8 8 9 9 9 -

United Arab Emirates 7 7 7 7 7 7 7 7

United Kingdom* 6 6 6 6 6 6 6 6

United States* 5 5 5 5 5 5 5 5

Uruguay - - 8 8 9 9 9 -

Uzbekistan - - 7 7 10 10 10 -

Vanuatu - 7 7 7 - - - -

Vatican City (Italy)* - 6 6 6 6 6 6 -

Venezuela* - - 8 8 9 9 9 9

Virgin Gorda (British Virgin Islands) - - 8 8 9 9 9 -

Wales (United Kingdom)* - 6 6 6 6 6 6 -

Wallis & Futuna Islands - 7 7 7 - - - -

Yap (Micronesia, Federated States of) - - 7 7 - - - -

Yemen, Republic of - - 9 9 10 10 10 -

Zambia - - 9 9 10 10 10 -

Zimbabwe - - 9 9 10 10 10 -

ExpeditedExpressSaverExpressExpress

Plus ExpeditedExpressSaverExpressExpress

Plus

Country/Territory Export Zones Import Zones

ExpeditedExpressSaverExpressExpress

Plus ExpeditedExpressSaverExpressExpress

Plus

Country/Territory Export Zones Import Zones

Page 14: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

12

Worldwide Zone ChartUPS Worldwide Express Freight Services

+ China South refers to Fujian, Hainan, Hunan, Yunnan, Jiangxi, Guangxi, Guangdong Provinces and Chongqing City only.

* Extended Area Surcharge or Remote Area Surcharge may be applicable to specific points within this country. For more details, please visit ups.com® or contact our Customer Service Representatives at 1800 588 877.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

For additional information and services, call our Customer Service Representatives at 1800 588 877.

Country/Territory Export Import

WWEF WWEFMidday WWEF WWEF

Midday

Argentina* 8 - 9 -

Australia* 3 3 3 -

Austria* 6 6 6 -

Bahrain 7 - 10 -

Bangladesh 4 - 4 -

Belgium 6 6 6 -

Brazil* 8 - 8 -

Bulgaria - - 10 -

Canada* 5 5 5 -

Chile* 8 8 8 -

China (Excluding China South)* 3 - 3 -

China South+* 10 - 11 -

Colombia* 8 - 9 -

Costa Rica* 8 8 6 -

Croatia - - 10 -

Czech Republic* 7 7 8 -

Denmark* 6 6 6 -

Dominican Republic* 8 - 9 -

Ecuador* 8 - 9 -

El Salvador* 8 - 9 -

Finland* 6 6 6 -

France* 6 6 6 -

Germany* 6 6 6 -

Greece* 7 7 6 -

Guatemala* 8 - 9 -

Honduras* 8 - 7 -

Hong Kong 1 1 2 -

Hungary* 7 7 8 -

India* 4 4 - -

Indonesia* 2 - 2 -

Ireland, Republic of 6 6 6 -

Israel 9 9 10 -

Italy* 6 6 6 -

Japan* 3 3 3 -

Korea, South 3 3 1 -

Country/Territory Export Import

WWEF WWEFMidday WWEF WWEF

Midday

Kuwait 7 - - -

Liechtenstein* 6 - 6 -

Luxembourg 6 - 6 -

Malaysia* 2 2 2 -

Malta 7 - 10 -

Mexico* 5 5 5 -

Morocco 9 - 10 -

Netherlands (Holland)* 6 6 6 -

New Zealand* 3 - 3 -

Nicaragua 8 - 9 -

Norway* 6 - 6 -

Pakistan 4 - 10 -

Panama* 8 - 9 -

Philippines* 2 - 2 -

Poland* 7 7 10 -

Portugal* 7 7 8 -

Puerto Rico* 5 5 9 -

Qatar 7 - 10 -

Romania - - 10 -

Saudi Arabia 7 - 10 -

Serbia - - 10 -

Singapore* 1 - 2 -

Slovakia 7 - 10 -

South Africa 9 - 7 -

Spain* 6 6 6 -

Sri Lanka 4 - 3 -

Sweden* 6 6 6 -

Switzerland* 6 6 6 -

Taiwan* 3 3 1 -

Thailand* 1 1 1 -

Tunisia 9 - 10 -

Turkey 7 7 6 -

United Arab Emirates 7 7 7 -

United Kingdom* 6 6 6 -

United States* 5 5 5 -

Page 15: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Export – UPS Worldwide ExpressUPS Express Envelope and Documents

UPS Worldwide ExpressFor all your urgent shipments,UPS Worldwide Express guarantees delivery by10:30 am, 12:00 noon, 2:00 pm or 3:00 pm to most parts of the U.S., Europe and Asia Pacific, selected areas in the Americas and major cities in Canada.*

UPS Worldwide Express PlusFor time-definite delivery of your extremely urgent shipments, UPS Worldwide Express Plus guarantees delivery by 8:00 am/8:30 am to major cities in the U.S.; 8:30 am to Canada; 9:00 am to major Asian cities, over 4,000 U.S. cities and major business centres in Europe.*

Add US$40 to the appropriate UPS Worldwide Express rate for each UPS Worldwide Express Plus shipment.

For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Express Non-Document rates.

Rates shown are in US Dollars and apply to shipments originating from Vietnam.

* Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®.

+ There is a weight limit of 0.5 kg for documents enclosed in an Express Envelope. Document or Non-Document rates will apply for envelopes weighing over 0.5 kg.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

48.00 52.20 53.20 57.60 71.60 69.40 77.80 82.90 91.30 44.00

0.5 48.00 52.20 53.20 57.60 71.60 69.40 77.80 82.90 91.30 44.00 1.0 53.80 58.00 63.10 66.80 87.20 84.60 97.10 101.10 110.70 50.80 1.5 59.40 63.80 72.90 76.60 103.20 100.00 116.50 118.90 130.00 55.20 2.0 65.10 69.40 82.80 85.30 119.10 115.10 135.70 136.80 149.40 59.80 2.5 70.80 75.50 92.50 95.20 135.20 130.30 155.10 155.20 168.60 64.70 3.0 76.70 82.00 105.70 108.80 151.50 146.80 171.80 172.10 188.00 70.00 3.5 82.50 88.50 114.90 119.90 167.40 163.30 188.50 189.40 207.40 75.80 4.0 88.20 95.40 124.10 129.70 183.50 180.10 205.00 206.80 226.80 81.30 4.5 94.10 102.00 133.50 139.70 199.50 196.60 221.60 224.00 246.20 86.90 5.0 99.90 106.10 142.70 149.50 215.50 213.40 238.50 241.30 265.40 92.50

ShipmentWeight (kg)

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UPS ExpressEnvelope+

0.5 52.40 57.70 63.00 66.30 76.00 74.90 82.90 86.40 95.90 51.70 1.0 58.20 63.60 72.80 75.60 92.20 91.70 102.20 105.50 117.90 57.60 1.5 64.00 69.40 82.60 84.80 108.20 109.30 121.50 124.60 139.80 63.60 2.0 69.60 75.60 92.30 94.00 124.10 126.20 140.80 143.80 162.10 69.50 2.5 75.70 81.30 102.30 103.10 140.30 142.90 160.00 163.00 183.70 75.70 3.0 80.60 86.60 112.30 112.80 155.80 157.40 179.40 182.20 203.00 81.50 3.5 85.90 91.70 122.00 122.30 171.20 170.60 198.60 201.30 222.20 87.50 4.0 90.80 97.10 131.70 131.80 186.60 185.10 217.90 220.70 241.40 93.30 4.5 95.80 102.10 141.50 141.60 201.90 199.60 237.20 239.70 260.70 99.30 5.0 100.90 107.50 151.40 151.50 217.30 214.10 256.70 259.00 279.60 105.30 5.5 104.90 111.20 160.40 160.70 230.60 228.10 273.40 275.30 297.50 110.00 6.0 108.90 115.20 169.50 170.40 243.70 241.90 290.10 291.80 315.70 114.70 6.5 112.80 119.30 178.50 180.40 256.80 255.80 306.70 308.20 333.60 119.60 7.0 116.70 123.20 187.70 190.40 270.20 269.70 323.30 324.80 351.30 124.10 7.5 120.60 127.10 196.80 200.20 283.20 283.40 339.80 341.30 369.20 129.10 8.0 123.70 131.10 206.20 209.60 295.30 295.20 355.20 357.90 387.10 133.70 8.5 126.90 134.90 215.20 218.80 307.20 305.50 370.40 374.30 404.90 138.40 9.0 130.00 138.90 224.30 228.10 315.10 319.10 385.70 390.70 422.70 143.10 9.5 132.60 142.80 233.40 237.30 323.30 329.40 400.90 407.30 440.90 147.80

10.0 135.40 146.70 242.60 246.60 331.60 339.80 416.30 423.80 458.80 152.40 10.5 137.60 150.90 247.20 253.20 336.90 347.80 429.90 440.30 475.20 155.30 11.0 139.90 154.90 252.10 259.90 342.40 355.50 443.80 456.60 491.70 158.20 11.5 142.00 158.80 256.60 266.50 347.90 363.50 457.50 473.20 508.10 161.00 12.0 144.40 162.80 261.40 273.30 353.30 371.40 471.40 489.80 524.60 164.00 12.5 146.40 166.70 266.00 279.80 358.80 379.10 481.70 506.30 541.10 166.80 13.0 148.20 170.40 269.90 286.00 361.60 385.80 492.30 519.50 554.80 169.70 13.5 150.10 174.60 273.90 291.70 364.20 392.30 502.40 533.10 568.60 172.50 14.0 152.10 178.40 277.90 297.80 367.00 398.90 512.60 546.40 582.30 175.40 14.5 153.90 181.70 281.90 302.50 369.50 405.30 523.00 560.10 595.90 178.30 15.0 155.70 185.10 286.00 307.00 372.40 412.00 533.40 573.50 609.40 181.20 15.5 157.50 187.90 288.70 309.40 374.90 416.10 539.80 586.10 623.30 184.20 16.0 159.40 191.10 291.90 311.90 377.70 419.80 546.20 599.00 636.80 187.00 16.5 161.20 194.20 295.20 314.40 380.40 423.70 552.70 611.80 650.70 190.10 17.0 163.20 197.30 298.20 316.70 383.30 427.70 559.20 624.40 664.10 192.70 17.5 164.90 200.30 301.30 319.40 386.10 431.60 565.70 637.20 677.90 195.90 18.0 166.30 202.70 303.70 321.70 388.70 434.30 569.50 648.70 686.90 196.50 18.5 167.50 205.30 306.30 324.10 391.60 436.80 573.40 660.30 695.80 199.70 19.0 168.60 207.90 308.80 326.80 394.20 439.40 577.30 671.80 704.90 202.70 19.5 169.90 210.20 311.00 329.20 396.80 442.10 581.10 683.30 713.70 206.00 20.0 171.10 212.70 313.70 331.70 399.50 444.70 585.00 694.80 722.70 209.00

ShipmentWeight (kg)

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Non-Documents

Page 16: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Export – UPS Worldwide ExpressNon-Documents (Continued)

For UPS 10 KG Box and UPS 25 KG Box, the shipping charges will be billed to shipper, duty and tax will be billed to receiver. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®.

* The UPS 10 KG Box is designed to hold a maximum weight of 15 kg. The UPS 25 KG Box is designed to hold a maximum weight of 30 kg. It is not recommended that shipments sent in the respective boxes exceed the maximum weight limits.

# In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

Rates shown are in US Dollars and applyto shipments originating from Vietnam.

21-44 8.20 10.10 14.80 15.60 19.60 21.20 28.10 34.00 35.50 9.2045-70 7.10 9.20 12.80 12.90 18.90 19.50 26.70 32.60 33.00 7.6071-99 6.80 8.80 12.40 12.40 18.30 18.80 26.30 31.90 32.30 7.10

100-299 6.70 8.70 12.00 12.10 18.10 18.60 25.70 31.40 31.90 6.70300-499 6.60 8.60 11.90 12.00 17.70 18.30 25.30 31.20 31.60 6.60500-999 6.40 8.40 11.70 11.80 17.70 18.30 25.30 31.20 31.60 6.40

Above 1000 6.40 8.40 11.70 11.80 17.70 18.30 25.30 31.20 31.60 6.40

ShipmentWeight (kg)

For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies)

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Add on per kgup to 30 kg

For shipmentweight above30 kg

Zone 1

ShipmentWeight

(kg)

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Zone 3

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Zone 10

UPS 25 KG Box (50 cm x 45 cm x 34 cm)A special flat rate applies for shipments weighing up to 25 kg.*

UPS 10 KG Box® and UPS 25 KG Box®

UPS 10 KG Box (42 cm x 34 cm x 27 cm)A special flat rate applies for shipments weighing up to 10 kg.*

Flat Rate Add on per kgup to 15 kg

For shipmentweight above15 kg

Zone 1

ShipmentWeight

(kg)

Zone 2

Zone 3

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Zone 6

Zone 7

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Zone 9

Zone 10

Flat Rate

86.50 100.80 137.40 139.80 220.20 213.70 343.30 343.30 343.30 95.40

154.80 189.30 248.70 254.90 350.10 338.60 509.00 528.10 528.10 179.70

9.30 10.30 14.20 14.20 17.70 16.30 20.40 20.40 20.40 10.10

9.30 10.20 14.10 14.10 16.90 16.10 20.10 20.10 20.10 10.00

Apply the UPS

Worldwide Express 25 KG

Box Rates

Apply the UPS

Worldwide Express

Non-Document Rates

Page 17: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Export – UPS Worldwide Express Saver®

UPS Express Envelope and Documents

45.30 49.20 50.20 54.30 67.50 65.50 73.40 78.20 86.10 41.50

0.5 45.30 49.20 50.20 54.30 67.50 65.50 73.40 78.20 86.10 41.50 1.0 50.80 54.70 59.50 63.00 82.30 79.80 91.60 95.40 104.40 47.90 1.5 56.00 60.20 68.80 72.30 97.40 94.30 109.90 112.20 122.60 52.10 2.0 61.40 65.50 78.10 80.50 112.40 108.60 128.00 129.10 140.90 56.40 2.5 66.80 71.20 87.30 89.80 127.50 122.90 146.30 146.40 159.10 61.00 3.0 72.40 77.40 99.70 102.60 142.90 138.50 162.10 162.40 177.40 66.00 3.5 77.80 83.50 108.40 113.10 157.90 154.10 177.80 178.70 195.70 71.50 4.0 83.20 90.00 117.10 122.40 173.10 169.90 193.40 195.10 214.00 76.70 4.5 88.80 96.20 125.90 131.80 188.20 185.50 209.10 211.30 232.30 82.00 5.0 94.20 100.10 134.60 141.00 203.30 201.30 225.00 227.60 250.40 87.30

ShipmentWeight (kg)

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UPS ExpressEnvelope+

0.5 49.40 54.40 59.40 62.50 71.70 70.70 78.20 81.50 90.50 48.80 1.0 54.90 60.00 68.70 71.30 87.00 86.50 96.40 99.50 111.20 54.30 1.5 60.40 65.50 77.90 80.00 102.10 103.10 114.60 117.50 131.90 60.00 2.0 65.70 71.30 87.10 88.70 117.10 119.10 132.80 135.70 152.90 65.60 2.5 71.40 76.70 96.50 97.30 132.40 134.80 150.90 153.80 173.30 71.40 3.0 76.00 81.70 105.90 106.40 147.00 148.50 169.20 171.90 191.50 76.90 3.5 81.00 86.50 115.10 115.40 161.50 160.90 187.40 189.90 209.60 82.50 4.0 85.70 91.60 124.20 124.30 176.00 174.60 205.60 208.20 227.70 88.00 4.5 90.40 96.30 133.50 133.60 190.50 188.30 223.80 226.10 245.90 93.70 5.0 95.20 101.40 142.80 142.90 205.00 202.00 242.20 244.30 263.80 99.30 5.5 99.00 104.90 151.30 151.60 217.50 215.20 257.90 259.70 280.70 103.80 6.0 102.70 108.70 159.90 160.80 229.90 228.20 273.70 275.30 297.80 108.20 6.5 106.40 112.50 168.40 170.20 242.30 241.30 289.30 290.80 314.70 112.80 7.0 110.10 116.20 177.10 179.60 254.90 254.40 305.00 306.40 331.40 117.10 7.5 113.80 119.90 185.70 188.90 267.20 267.40 320.60 322.00 348.30 121.80 8.0 116.70 123.70 194.50 197.70 278.60 278.50 335.10 337.60 365.20 126.10 8.5 119.70 127.30 203.00 206.40 289.80 288.20 349.40 353.10 382.00 130.60 9.0 122.60 131.00 211.60 215.20 297.30 301.00 363.90 368.60 398.80 135.00 9.5 125.10 134.70 220.20 223.90 305.00 310.80 378.20 384.20 415.90 139.40

10.0 127.70 138.40 228.90 232.60 312.80 320.60 392.70 399.80 432.80 143.80 10.5 129.80 142.40 233.20 238.90 317.80 328.10 405.60 415.40 448.30 146.50 11.0 132.00 146.10 237.80 245.20 323.00 335.40 418.70 430.80 463.90 149.20 11.5 134.00 149.80 242.10 251.40 328.20 342.90 431.60 446.40 479.30 151.90 12.0 136.20 153.60 246.60 257.80 333.30 350.40 444.70 462.10 494.90 154.70 12.5 138.10 157.30 250.90 264.00 338.50 357.60 454.40 477.60 510.50 157.40 13.0 139.80 160.80 254.60 269.80 341.10 364.00 464.40 490.10 523.40 160.10 13.5 141.60 164.70 258.40 275.20 343.60 370.10 474.00 502.90 536.40 162.70 14.0 143.50 168.30 262.20 280.90 346.20 376.30 483.60 515.50 549.30 165.50 14.5 145.20 171.40 265.90 285.40 348.60 382.40 493.40 528.40 562.20 168.20 15.0 146.90 174.60 269.80 289.60 351.30 388.70 503.20 541.00 574.90 170.90 15.5 148.60 177.30 272.40 291.90 353.70 392.50 509.20 552.90 588.00 173.80 16.0 150.40 180.30 275.40 294.20 356.30 396.00 515.30 565.10 600.80 176.40 16.5 152.10 183.20 278.50 296.60 358.90 399.70 521.40 577.20 613.90 179.30 17.0 154.00 186.10 281.30 298.80 361.60 403.50 527.50 589.10 626.50 181.80 17.5 155.60 189.00 284.20 301.30 364.20 407.20 533.70 601.10 639.50 184.80 18.0 156.90 191.20 286.50 303.50 366.70 409.70 537.30 612.00 648.00 185.40 18.5 158.00 193.70 289.00 305.80 369.40 412.10 540.90 622.90 656.40 188.40 19.0 159.10 196.10 291.30 308.30 371.90 414.50 544.60 633.80 665.00 191.20 19.5 160.30 198.30 293.40 310.60 374.30 417.10 548.20 644.60 673.30 194.30 20.0 161.40 200.70 295.90 312.90 376.90 419.50 551.90 655.50 681.80 197.20

ShipmentWeight (kg)

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Non-Documents

UPS Worldwide Express SaverFor an economical alternative to UPS Worldwide Express, UPS Worldwide Express Saver provides money-back guaranteed* delivery by end-of-day, to over 220 countries and territories worldwide.

For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Express Saver Non-Document rates.

Rates shown are in US Dollars and apply to shipments originating from Vietnam.

* Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®.

+ There is a weight limit of 0.5 kg for documents enclosed in an Express Envelope. Document or Non-Document rates will apply for envelopes weighing over 0.5 kg.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

Zone10

Zone10

Page 18: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Export – UPS Worldwide Express Saver®

21-44 7.70 9.50 14.00 14.70 18.50 20.00 26.50 32.10 33.50 8.7045-70 6.70 8.70 12.10 12.20 17.80 18.40 25.20 30.80 31.10 7.2071-99 6.40 8.30 11.70 11.70 17.30 17.70 24.80 30.10 30.50 6.70

100-299 6.30 8.20 11.30 11.40 17.10 17.50 24.20 29.60 30.10 6.30300-499 6.20 8.10 11.20 11.30 16.70 17.30 23.90 29.40 29.80 6.20500-999 6.00 7.90 11.00 11.10 16.70 17.30 23.90 29.40 29.80 6.00

Above 1000 6.00 7.90 11.00 11.10 16.70 17.30 23.90 29.40 29.80 6.00

ShipmentWeight (kg)

For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies)

Non-Documents (Continued)

For UPS 10 KG Box and UPS 25 KG Box, the shipping charges will be billed to shipper, duty and tax will be billed to receiver. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®.

* The UPS 10 KG Box is designed to hold a maximum weight of 15 kg. The UPS 25 KG Box is designed to hold a maximum weight of 30 kg. It is not recommended that shipments sent in the respective boxes exceed the maximum weight limits.

# In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

Rates shown are in US Dollars and apply to shipments originating from Vietnam. Zone

1Zone

2Zone

3Zone

4Zone

5Zone

6Zone

7Zone

8Zone

9Zone

10

UPS 25 KG Box (50 cm x 45 cm x 34 cm)A special flat rate applies for shipments weighing up to 25 kg.*

Add on per kgup to 30 kg

For shipmentweight above30 kg

Zone 1

ShipmentWeight

(kg)

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Zone 10

UPS 10 KG Box® and UPS 25 KG Box®

UPS 10 KG Box (42 cm x 34 cm x 27 cm)A special flat rate applies for shipments weighing up to 10 kg.*

Flat Rate Add on per kgup to 15 kg

For shipmentweight above15 kg

Zone 1

ShipmentWeight

(kg)

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

Zone 9

Zone 10

Flat Rate

81.70 95.10 129.50 132.10 207.70 201.70 324.10 324.10 324.10 90.10

8.80 9.60 13.40 13.40 15.90 15.20 18.90 18.90 18.90 9.40

146.10 178.60 234.50 240.50 330.40 319.40 480.40 498.10 498.10 169.40

8.70 9.70 13.50 13.50 16.70 15.40 19.20 19.20 19.20 9.40

Apply the UPS

Worldwide Express Saver

Non-Document Rates

Apply the UPS

Worldwide Express Saver

25 KG Box Rates

Page 19: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Export – UPS Worldwide Expedited

1.0 50.40 55.20 61.80 62.40 74.00 74.20 84.40 89.00 103.20 38.90

2.0 58.90 64.00 76.90 78.00 92.20 94.90 108.20 113.70 136.60 47.30

3.0 67.40 72.90 91.80 93.50 110.60 115.70 131.20 138.60 170.00 56.00

4.0 75.60 81.80 106.80 109.20 128.90 136.50 154.20 171.50 203.50 64.90

5.0 84.00 90.60 121.90 124.60 147.00 157.20 177.30 197.60 237.20 73.80

6.0 91.00 97.30 137.50 140.30 165.30 180.30 192.60 223.70 262.30 79.60

7.0 98.00 103.80 153.00 155.80 183.60 195.30 208.00 249.80 287.70 85.20

8.0 104.80 110.50 164.20 171.40 196.40 210.50 223.30 275.60 313.00 90.50

9.0 111.80 117.10 175.30 183.00 209.20 225.80 238.80 301.70 338.50 96.20

10.0 117.80 123.00 186.60 191.90 222.00 240.90 254.90 327.80 363.90 101.90

11.0 120.50 129.60 195.50 200.90 233.10 248.30 266.70 349.50 390.00 107.60

12.0 123.40 132.90 204.60 209.90 244.20 255.90 278.40 371.40 408.90 113.50

13.0 126.00 136.20 210.20 215.40 255.40 263.80 290.00 393.20 428.60 119.20

14.0 129.00 139.70 215.70 221.10 262.50 271.70 301.70 415.10 447.40 125.10

15.0 131.80 143.00 221.40 226.60 269.00 279.20 313.20 436.90 466.70 130.70

16.0 134.40 146.30 226.90 232.30 275.70 285.40 323.60 455.50 485.80 136.80

17.0 137.40 149.80 232.60 237.80 282.40 291.50 334.10 474.00 504.80 142.40

18.0 140.20 153.10 238.20 243.40 289.00 298.00 344.50 492.20 524.10 148.30

19.0 144.70 158.90 247.70 253.60 295.60 304.20 355.20 510.40 543.20 154.00

20.0 151.50 166.40 259.40 265.60 297.00 309.40 369.50 530.90 566.70 155.10

21-44 7.20 8.30 12.80 13.20 14.20 15.30 17.00 26.00 28.30 7.60

45-70 5.80 7.20 10.00 10.10 12.20 12.60 15.10 23.30 26.00 6.30

71-99 5.10 6.80 9.20 9.20 11.10 12.40 14.50 23.00 24.10 5.80

100-299 5.00 6.60 9.10 9.10 10.60 12.30 14.20 22.70 23.90 5.30

300-499 4.90 6.50 9.00 9.00 10.50 12.10 14.10 22.60 23.80 5.20

500-999 4.80 6.30 8.90 8.90 10.40 11.90 14.00 22.40 23.70 5.10

Above 1000 4.50 6.10 8.70 8.80 10.30 11.80 13.80 22.30 23.50 5.00

ShipmentWeight (kg)

Zone1

Zone2

Zone3

Zone4

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Zone6

Zone7

Zone8

Zone9

Non-Documents

UPS Worldwide ExpeditedFor your important shipments that do not requireurgent express delivery, UPS Worldwide Expediteddelivers in as little as three business days withinAsia and from Asia to major business centres inEurope and North and South America.

Rates shown are in US Dollars and applyto shipments originating from Vietnam. Zone

10

# In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

For shipment weight above 20 kg (Price Per kg unless Deficit Weight# applies)

Page 20: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Import – UPS Worldwide Express

UPS Worldwide ExpressFor all your urgent import shipments, UPS Worldwide Express guarantees delivery by 12:00 noon or 2:00 pm to most areas in your country.*

UPS Worldwide Express PlusFor time-definite delivery of your extremely urgent shipments, UPS Worldwide Express Plus guarantees delivery by 9:00 am or 11:00 am to selected areas in your locations.*

Add US$40 to the appropriate UPS Worldwide Express rate for each UPS Worldwide Express Plus shipment.

For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Express Non-Document rates.

Rates shown are in US Dollars and apply to shipments to Vietnam.

UPS Express Envelope and Documents

43.20 47.00 48.40 54.10 65.60 71.60 77.60 85.30 92.00 101.30 39.60

0.5 43.20 47.00 58.80 64.20 77.60 79.80 89.10 89.50 95.30 104.90 48.40

1.0 48.40 52.20 70.50 74.60 100.30 97.20 109.70 111.60 116.30 127.30 56.70

1.5 53.40 60.40 81.40 85.50 118.60 114.90 133.90 133.90 136.70 149.40 61.70

2.0 58.60 73.10 92.40 95.30 137.00 132.40 152.30 156.00 157.40 171.70 66.80

2.5 63.70 83.70 103.40 106.20 155.40 149.80 167.90 178.30 178.40 194.00 72.20

3.0 69.10 91.60 118.10 121.50 174.20 168.90 184.50 194.10 198.00 216.20 78.10

3.5 75.50 98.80 128.20 133.90 192.50 187.80 198.90 213.50 214.20 238.60 84.60

4.0 83.20 106.50 138.60 144.80 211.00 207.10 218.60 228.20 228.50 258.40 90.80

4.5 90.70 113.80 149.00 156.00 228.70 226.10 238.50 243.20 243.90 276.30 97.00

5.0 97.80 118.40 159.30 166.80 247.80 245.40 258.50 259.70 260.70 294.60 103.40

Non-Documents

0.5 47.20 51.90 67.80 71.40 81.60 86.20 95.30 95.30 99.30 110.30 53.40

1.0 52.40 57.20 81.30 84.40 106.10 105.50 116.70 117.60 121.30 135.60 64.20

1.5 57.70 62.90 92.10 94.70 124.40 125.70 136.50 139.70 143.20 160.80 71.10

2.0 62.60 77.00 103.10 104.90 142.70 145.10 156.50 161.90 165.50 185.20 77.70

2.5 68.20 89.50 114.20 115.10 161.40 164.30 176.20 183.90 187.50 204.10 84.50

3.0 72.50 96.70 125.40 125.80 179.10 181.00 195.10 201.90 209.50 223.00 91.10

3.5 79.30 102.40 136.20 136.50 196.80 196.10 211.60 220.00 230.20 241.80 97.60

4.0 86.40 108.30 147.00 147.10 214.00 212.80 228.20 236.20 248.60 260.70 104.10

4.5 93.10 114.00 157.90 158.20 231.60 229.50 244.50 248.80 266.50 279.60 110.90

5.0 98.10 119.90 169.00 169.10 249.80 246.20 260.70 268.30 284.60 298.50 117.40

5.5 98.60 124.00 179.00 179.50 258.30 260.20 272.30 276.30 291.10 305.50 123.00

6.0 99.40 128.70 189.20 190.30 279.10 272.30 285.70 291.10 298.40 313.50 128.00

6.5 101.50 133.10 199.30 201.30 295.30 288.00 299.10 305.90 312.00 327.50 133.60

7.0 105.00 137.60 209.60 212.60 307.50 302.30 312.50 320.80 325.20 341.50 138.60

7.5 108.50 141.90 219.80 223.60 314.80 311.20 326.00 335.40 338.90 355.70 144.30

8.0 111.30 146.40 230.10 233.90 321.70 320.20 339.30 350.30 352.00 369.80 149.20

8.5 114.20 150.70 240.30 244.30 328.60 329.40 352.90 365.30 365.60 383.70 153.30

9.0 116.90 155.10 250.40 254.60 335.60 341.90 366.30 380.10 382.90 397.90 157.40

9.5 119.40 159.40 260.70 265.00 342.50 351.10 379.40 395.00 396.40 412.20 161.90

10.0 121.80 163.90 269.60 275.20 349.50 359.30 393.20 408.40 409.60 425.80 164.20

10.5 123.80 168.50 274.90 282.60 356.60 369.30 403.10 418.50 422.30 439.40 167.10

11.0 125.90 172.90 280.30 290.30 363.60 377.60 408.50 423.90 430.30 451.90 169.70

11.5 127.80 177.20 285.60 297.60 370.70 392.20 413.60 429.00 442.10 464.40 172.60

12.0 130.00 181.70 291.20 305.20 377.60 402.30 424.20 434.10 453.90 476.50 175.50

12.5 131.80 186.10 296.70 312.50 384.70 416.70 433.50 439.50 465.00 488.20 178.30

13.0 133.30 190.30 301.40 319.30 391.80 423.30 443.10 444.60 475.60 499.50 181.00

13.5 135.00 194.80 305.90 325.70 398.70 430.60 452.20 452.20 486.10 511.80 183.80

14.0 137.00 199.20 310.40 332.40 405.60 437.10 461.30 461.30 495.90 524.10 186.80

14.5 138.50 202.80 314.70 337.80 412.30 446.30 470.70 470.70 505.60 536.40 189.60

15.0 140.10 206.70 319.30 342.80 419.40 455.50 480.10 480.10 516.10 548.40 192.40

15.5 141.70 209.90 322.50 345.50 426.50 468.10 485.80 485.80 527.50 561.00 195.40

16.0 143.50 213.40 326.00 348.10 433.50 476.50 491.60 491.60 539.10 573.10 198.10

16.5 145.10 216.90 329.70 351.10 437.50 486.60 497.50 497.50 550.70 585.70 200.90

17.0 146.90 220.30 332.90 353.60 440.70 491.80 503.30 503.30 562.00 597.70 203.60

17.5 148.40 223.80 336.30 356.50 443.90 496.40 509.10 509.60 573.50 610.10 206.60

18.0 149.70 226.30 339.10 359.20 447.00 499.40 512.60 512.60 583.80 618.20 209.50

18.5 150.70 229.30 342.10 361.90 450.30 502.30 517.60 521.20 594.20 626.20 212.00

19.0 151.80 232.10 344.70 364.70 453.40 505.30 526.70 524.80 604.60 634.40 215.00

19.5 153.00 234.70 347.30 367.70 456.20 508.50 535.70 528.20 614.90 642.40 217.70

20.0 154.00 237.70 350.20 370.30 459.40 511.30 538.10 533.90 625.40 650.40 220.60

ShipmentWeight (kg)

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ShipmentWeight (kg)

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Zone11

* Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®.

+ For correspondence and documents only. There is a weight limit of 0.5 kg. Document or Non-Document rates will apply for envelopes weighing over 0.5 kg.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

UPS ExpressEnvelope+

Page 21: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Import – UPS Worldwide Express

# In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

Rates shown are in US Dollars and apply to shipments to Vietnam.

Non-Documents (Continued)

21-44 7.30 11.30 16.60 17.50 22.60 24.40 26.40 25.90 30.60 32.00 10.40

45-70 6.40 10.20 14.20 14.40 21.70 22.40 25.10 25.70 29.40 29.70 8.50

71-99 6.10 9.90 14.00 14.00 21.10 21.50 23.70 24.00 28.70 29.20 8.00

100-299 6.00 9.80 13.40 13.60 20.90 21.30 23.10 23.30 28.20 28.70 7.40

300-499 5.90 9.60 13.30 13.40 20.40 21.30 22.80 22.80 28.10 28.40 7.30

500-999 5.70 9.30 13.10 13.30 20.40 21.20 22.80 22.80 28.10 28.40 7.20

Trên 1,000 5.70 9.30 13.10 13.30 20.40 21.10 22.80 22.80 28.10 28.40 7.20

For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies)

ShipmentWeight (kg)

Zone1

Zone2

Zone3

Zone4

Zone5

Zone6

Zone7

Zone8

Zone9

Zone10

Zone11

Page 22: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Import – UPS Worldwide Express Saver®

0.5 44.50 49.00 64.00 67.40 77.00 81.30 89.90 89.90 93.70 104.10 50.40 1.0 49.40 54.00 76.70 79.60 100.10 99.50 110.10 110.90 114.40 127.90 60.60 1.5 54.40 59.30 86.90 89.30 117.40 118.60 128.80 131.80 135.10 151.70 67.10 2.0 59.10 72.60 97.30 99.00 134.60 136.90 147.60 152.70 156.10 174.70 73.30 2.5 64.30 84.40 107.70 108.60 152.30 155.00 166.20 173.50 176.90 192.50 79.70 3.0 68.40 91.20 118.30 118.70 169.00 170.80 184.10 190.50 197.60 210.40 85.90 3.5 74.80 96.60 128.50 128.80 185.70 185.00 199.60 207.50 217.20 228.10 92.10 4.0 81.50 102.20 138.70 138.80 201.90 200.80 215.30 222.80 234.50 245.90 98.20 4.5 87.80 107.50 149.00 149.20 218.50 216.50 230.70 234.70 251.40 263.80 104.60 5.0 92.50 113.10 159.40 159.50 235.70 232.30 245.90 253.10 268.50 281.60 110.80 5.5 93.00 117.00 168.90 169.30 243.70 245.50 256.90 260.70 274.60 288.20 116.00 6.0 93.80 121.40 178.50 179.50 263.30 256.90 269.50 274.60 281.50 295.80 120.80 6.5 95.80 125.60 188.00 189.90 278.60 271.70 282.20 288.60 294.30 309.00 126.00 7.0 99.10 129.80 197.70 200.60 290.10 285.20 294.80 302.60 306.80 322.20 130.80 7.5 102.40 133.90 207.40 210.90 297.00 293.60 307.50 316.40 319.70 335.60 136.10 8.0 105.00 138.10 217.10 220.70 303.50 302.10 320.10 330.50 332.10 348.90 140.80 8.5 107.70 142.20 226.70 230.50 310.00 310.80 332.90 344.60 344.90 362.00 144.60 9.0 110.30 146.30 236.20 240.20 316.60 322.50 345.60 358.60 361.20 375.40 148.50 9.5 112.60 150.40 245.90 250.00 323.10 331.20 357.90 372.60 374.00 388.90 152.70

10.0 114.90 154.60 254.30 259.60 329.70 339.00 370.90 385.30 386.40 401.70 154.90 10.5 116.80 159.00 259.30 266.60 336.40 348.40 380.30 394.80 398.40 414.50 157.60 11.0 118.80 163.10 264.40 273.90 343.00 356.20 385.40 399.90 405.90 426.30 160.10 11.5 120.60 167.20 269.40 280.80 349.70 370.00 390.20 404.70 417.10 438.10 162.80 12.0 122.60 171.40 274.70 287.90 356.20 379.50 400.20 409.50 428.20 449.50 165.60 12.5 124.30 175.60 279.90 294.80 362.90 393.10 409.00 414.60 438.70 460.60 168.20 13.0 125.80 179.50 284.30 301.20 369.60 399.30 418.00 419.40 448.70 471.20 170.80 13.5 127.40 183.80 288.60 307.30 376.10 406.20 426.60 426.60 458.60 482.80 173.40 14.0 129.20 187.90 292.80 313.60 382.60 412.40 435.20 435.20 467.80 494.40 176.20 14.5 130.70 191.30 296.90 318.70 389.00 421.00 444.10 444.10 477.00 506.00 178.90 15.0 132.20 195.00 301.20 323.40 395.70 429.70 452.90 452.90 486.90 517.40 181.50 15.5 133.70 198.00 304.20 325.90 402.40 441.60 458.30 458.30 497.60 529.20 184.30 16.0 135.40 201.30 307.50 328.40 409.00 449.50 463.80 463.80 508.60 540.70 186.90 16.5 136.90 204.60 311.00 331.20 412.70 459.10 469.30 469.30 519.50 552.50 189.50 17.0 138.60 207.80 314.10 333.60 415.80 464.00 474.80 474.80 530.20 563.90 192.10 17.5 140.00 211.10 317.30 336.30 418.80 468.30 480.30 480.80 541.00 575.60 194.90 18.0 141.20 213.50 319.90 338.90 421.70 471.10 483.60 483.60 550.80 583.20 197.60 18.5 142.20 216.30 322.70 341.40 424.80 473.90 488.30 491.70 560.60 590.80 200.00 19.0 143.20 219.00 325.20 344.10 427.70 476.70 496.90 495.10 570.40 598.50 202.80 19.5 144.30 221.40 327.60 346.90 430.40 479.70 505.40 498.30 580.10 606.00 205.40 20.0 145.30 224.20 330.40 349.30 433.40 482.40 507.60 503.70 590.00 613.60 208.10

ShipmentWeight (kg)

Zone1

Zone2

Zone3

Zone4

Zone5

Zone6

Zone7

Zone8

Zone9

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Zone11

UPS Express Envelope and Documents

Non-Documents

UPS Worldwide Express SaverFor an economical alternative to UPS Worldwide Express, UPS Worldwide Express Saver provides money-back guaranteed* delivery by end-of-day.

For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Express Saver Non-Document rates.

Rates shown are in US Dollars and apply to shipments to Vietnam.

* Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®.

+ For correspondence and documents only. There is a weight limit of 0.5 kg. Document or Non-Document rates will apply for envelopes weighing over 0.5 kg.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

40.80 44.30 45.70 51.00 61.90 67.50 73.20 80.50 86.80 95.60 37.40

0.5 40.80 44.30 55.50 60.60 73.20 75.30 84.10 84.40 89.90 99.00 45.70 1.0 45.70 49.20 66.50 70.40 94.60 91.70 103.50 105.30 109.70 120.10 53.50 1.5 50.40 57.00 76.80 80.70 111.90 108.40 126.30 126.30 129.00 140.90 58.20 2.0 55.30 69.00 87.20 89.90 129.20 124.90 143.70 147.20 148.50 162.00 63.00 2.5 60.10 79.00 97.50 100.20 146.60 141.30 158.40 168.20 168.30 183.00 68.10 3.0 65.20 86.40 111.40 114.60 164.30 159.30 174.10 183.10 186.80 204.00 73.70 3.5 71.20 93.20 120.90 126.30 181.60 177.20 187.60 201.40 202.10 225.10 79.80 4.0 78.50 100.50 130.80 136.60 199.10 195.40 206.20 215.30 215.60 243.80 85.70 4.5 85.60 107.40 140.60 147.20 215.80 213.30 225.00 229.40 230.10 260.70 91.50 5.0 92.30 111.70 150.30 157.40 233.80 231.50 243.90 245.00 245.90 277.90 97.50

UPS ExpressEnvelope+

ShipmentWeight (kg)

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Import – UPS Worldwide Express Saver®

Non-Documents (Continued)

# In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

Rates shown are in US Dollars and apply to shipments to Vietnam.

21-44 6.90 10.70 15.70 16.50 21.30 23.00 24.90 24.40 28.90 30.20 9.8045-70 6.00 9.60 13.40 13.60 20.50 21.10 23.70 24.20 27.70 28.00 8.00

71-99 5.80 9.30 13.20 13.20 19.90 20.30 22.40 22.60 27.10 27.50 7.50100-299 5.70 9.20 12.60 12.80 19.70 20.10 21.80 22.00 26.60 27.10 7.00300-499 5.60 9.10 12.50 12.60 19.20 19.90 21.50 21.50 26.50 26.80 6.90500-999 5.40 8.80 12.40 12.50 19.20 19.90 21.50 21.50 26.50 26.80 6.80

Above 1000 5.40 8.80 12.40 12.50 19.20 19.90 21.50 21.50 26.50 26.80 6.80

For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies)

ShipmentWeight (kg)

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Page 24: 2019 UPS Rate and Service Guide · 2019 UPS ® Rate and Service Guide Daily Rates Vietnam E˜ ective May 6, 2019 UPS Vietnam Hanoi O˜ ce 26 Pham Van Dong Street Tu Liem District,

Import – UPS Worldwide ExpeditedNon-Documents

UPS Worldwide ExpeditedFor your important shipments that do not require urgent express delivery, UPS Worldwide Expedited delivers in as little as three business days.

Rates shown are in US Dollars and apply to shipments to Vietnam.

# In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two.

Note:Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

1.0 45.40 49.70 71.10 71.80 85.10 85.40 96.40 97.10 102.40 118.70 42.80

2.0 53.00 65.20 88.40 89.70 106.00 109.20 120.30 124.40 130.80 156.10 52.10 3.0 60.70 83.80 105.50 107.50 127.20 133.10 142.80 147.70 159.40 186.80 61.60 4.0 72.40 94.10 122.90 125.60 147.90 157.00 161.50 167.10 193.20 219.80 71.40 5.0 82.70 104.20 140.20 143.30 169.00 180.80 183.70 185.30 217.20 253.20 81.20 6.0 83.70 111.80 158.10 161.30 189.30 203.00 204.00 199.50 242.60 260.50 87.50 7.0 88.20 119.30 175.90 179.10 209.00 218.90 220.00 215.60 264.40 279.70 93.70 8.0 94.30 127.10 188.80 197.20 214.00 230.60 231.40 231.40 286.10 300.50 99.50 9.0 100.60 134.70 201.60 210.50 227.00 247.20 247.30 247.30 307.90 323.30 105.80

10.0 106.00 141.50 214.60 220.70 240.80 263.80 264.10 264.10 329.30 345.90 111.60 11.0 108.50 149.00 224.80 231.00 252.90 272.00 276.30 276.30 349.60 367.20 117.80 12.0 111.10 152.80 235.30 241.40 264.90 280.20 288.40 288.40 368.60 387.00 124.40 13.0 113.40 156.60 241.70 247.70 277.00 289.40 300.50 300.50 386.30 405.70 130.60 14.0 116.10 160.60 248.00 254.20 290.10 297.80 312.60 312.60 403.30 423.90 137.00 15.0 118.60 164.40 254.60 260.60 303.00 308.60 324.50 324.50 419.10 440.10 143.20 16.0 121.00 168.20 260.90 267.10 316.50 324.00 335.30 335.30 433.40 455.10 149.90 17.0 123.70 172.20 267.40 273.50 324.70 335.20 346.20 346.20 446.70 468.50 155.90 18.0 126.20 176.00 274.00 280.00 332.30 342.70 356.90 356.90 458.80 481.30 162.40 19.0 130.20 179.80 280.40 286.50 340.00 349.80 368.00 368.00 469.70 492.60 168.70 20.0 136.40 184.20 286.80 293.70 341.50 355.80 382.90 382.90 493.80 518.20 169.80

21-44 6.50 9.20 14.10 14.60 16.40 17.60 19.00 19.00 24.60 25.90 8.4045-70 5.50 7.90 11.00 11.10 14.10 14.40 15.50 15.50 23.10 24.90 7.0071-99 4.70 7.50 10.10 10.10 12.80 14.20 14.70 14.70 22.10 24.10 6.40

100-299 4.50 7.20 10.00 10.00 12.20 14.10 14.30 14.30 20.90 23.70 5.90300-499 4.40 7.10 9.90 9.90 12.10 13.90 14.20 14.20 20.40 23.10 5.70500-999 4.20 6.90 9.80 9.80 12.10 13.90 14.20 14.20 20.40 23.10 5.60

Above 1000 4.20 6.90 9.80 9.80 12.10 13.90 14.20 14.20 20.40 23.10 5.60

ShipmentWeight (kg)

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For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies)

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UPS Worldwide Express FreightExport (Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location Rates)*

Price per kg unless Deficit Weight# applies

71-99 6.40 8.30 11.70 11.70 17.30 17.70 24.80 30.10 30.50 6.70

100-299 6.30 8.20 11.30 11.40 17.10 17.50 24.20 29.60 30.10 6.30

300-499 6.20 8.10 11.20 11.30 16.70 17.30 23.90 29.40 29.80 6.20

500-999 6.00 7.90 11.00 11.10 16.70 17.30 23.90 29.40 29.80 6.00

Above 1000 6.00 7.90 11.00 11.10 16.70 17.30 23.90 29.40 29.80 6.00Minimum Rate 454.40 589.30 830.70 830.70 1,228.30 1,256.70 1,760.80 2,137.10 2,165.50 475.70

ShipmentWeight (kg)

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Export (Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location Rates)*

Price per kg unless Deficit Weight# applies

71-99 6.80 8.80 12.40 12.40 18.30 18.80 26.30 31.90 32.30 -

100-299 6.70 8.70 12.00 12.10 18.10 18.60 25.70 31.40 31.90 -

300-499 6.60 8.60 11.90 12.00 17.70 18.30 25.30 31.20 31.60 -

500-999 6.40 8.40 11.70 11.80 17.70 18.30 25.30 31.20 31.60 -

Above 1000 6.40 8.40 11.70 11.80 17.70 18.30 25.30 31.20 31.60 -Minimum Rate 482.80 624.80 880.40 880.40 1,299.30 1,334.80 1,867.30 2,264.90 2,293.30 -

ShipmentWeight (kg)

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Import (Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location Rates)*

Price per kg unless Deficit Weight# applies

71-99 5.80 9.30 13.20 13.20 19.90 20.30 22.40 22.60 27.10 27.50 7.50100-299 5.70 9.20 12.60 12.80 19.70 20.10 21.80 22.00 26.60 27.10 7.00300-499 5.60 9.10 12.50 12.60 19.20 19.90 21.50 21.50 26.50 26.80 6.90500-999 5.40 8.80 12.40 12.50 19.20 19.90 21.50 21.50 26.50 26.80 6.80

Above 1000 5.40 8.80 12.40 12.50 19.20 19.90 21.50 21.50 26.50 26.80 6.80Minimum Rate 411.80 660.30 937.20 937.20 1,412.90 1,441.30 1,590.40 1,604.60 1,924.10 1,952.50 532.50

ShipmentWeight (kg)

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Rates shown are in US Dollars and apply to shipments to/from Vietnam.

UPS Worldwide Express FreightGuaranteed end-of-day delivery for palletised shipments over 70 kg to more than 60 countries and territories worldwide. Delivery is typically within one to three business days, depending on destination.

# In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two.

Note:Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com®.

Future Changes – Rates, charges, service explanation, and services are subject to change without prior notice.

* • Door-to-Door refers to shipments sent from sender’s door to recipient’s door. • Drop-off refers to shipments that are dropped off at a UPS origin facility and delivered to the recipient’s door. • Hold at Location refers to shipments that are picked up at the sender’s location and held at a UPS destination facility for pick up. • Drop-off and Hold at Location refer to shipments that are dropped off at a UPS origin facility and held at a UPS destination facility for pick up.

UPS Worldwide Express Freight MiddayGuaranteed time-definite delivery by 12:00 noon or 2:00 pm for palletized shipments over 70 kg to more than 30 countries and territories worldwide. Delivery is typically within one to three business days, depending on destination.

Rates shown are in US Dollars and apply to shipments to/from Vietnam.

UPS Worldwide Express Freight Midday

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13

Terms and Conditions of ServiceEffective May 6, 2019

THE RULES RELATING TO LIABILITY ESTABLISHED BY THE WARSAW CONVENTION AND ANY AMENDMENTS THERETO SHALL APPLY TO THE INTERNATIONAL CARRIAGE OF ANY SHIPMENT HEREUNDER INSOFAR AS THE SAME IS GOVERNED THEREBY.

United Parcel Service, which for purposes of these Terms and Conditions shall mean the United Parcel Service operating company in the country of departure (“UPS”) is engaged in the international transportation of small shipments (including “Express Envelopes”) and services incidental or additional thereto. All shipments are subject to the terms and conditions contained in the UPS Rate and Service Guide (stated at ups.com® and maintained at local UPS offices), the UPS source document for each shipment, and those prescribed by the applicable law of the jurisdiction where the shipment originates.

“Shipper” refers to the party contracting with UPS for services.

Where carriage by air involves an ultimate destination or stop outside the country of origin the Warsaw Convention may apply. The rules relating to liability established by the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw, Poland, on October 12, 1929, and any amendments thereto shall apply to the international carriage of any shipment insofar as the same is governed thereby. There are no stopping places agreed upon at the time of tender of the shipment, and UPS reserves the right to route the shipment in any way UPS deems appropriate. Notwithstanding any clause to the contrary, international carriage by road may be subject to the provisions of the Convention on the Contract for the International Carriage of Goods by Road signed at Geneva on May 19, 1956 and any amendments thereto (“the CMR Convention”).

UPS may engage subcontractors to perform services and contracts both on its own behalf and on behalf of its servants, agents and subcontractors each of whom shall have the benefit of these terms. No such party has the authority to waive or vary any of these terms. All packages covered under a single UPS Waybill/consignment note (the “UPS Waybill”) shall be considered a single shipment. A shipment may be carried via any intermediate stopping places that UPS deems appropriate.

Unless otherwise agreed in writing prior to the tender of the shipment, the service to be provided by UPS is limited to the pickup, transportation, customs clearance where applicable and delivery of the shipment. The shipper acknowledges that shipments will be consolidated with those of other shippers for transport and that UPS may not monitor the inbound and outbound movement of individual shipments at all handling centres.

Commodities Handled and Restrictions on ServiceUPS offers transportation of general commodities, as usually defined, subject to the following restrictions:

(i) Subject to the terms and conditions relevant to UPS Worldwide Express Freight Services below, no service shall be rendered in the transportation of any packages or articles with an actual weight of more than 70 kilograms (or 150 lbs) or exceed 274 centimetres (or 108 inches) in length or a total of 400 centimetres (or 157 inches) in length and girth combined. If found in the UPS system, they are subject to one or more of the following additional charges: Over Maximum Weight, Over Maximum Length, or Over Maximum Size. UPS Worldwide Express Freight Services pallets that exceed maximum size and weight limits, as set forth (in the UPS Rate and Service Guide) at ups.com® will not be accepted for transportation and will be returned to sender if found in the UPS system.

(ii) No service shall be rendered in the transportation of any packages or articles with a value in excess of USD 50,000 (or the local currency equivalent). UPS Worldwide Express Freight Services consignments having a value or declared value of more than USD 100,000 per pallet will not be accepted for transportation. UPS’s maximum liability for such shipments shall not exceed the lower of the declared value or USD 100,000 per pallet. No service shall be rendered in the transportation of any shipment containing jewelry (not including costume jewelry) with a value of more than USD 500 per package or per pallet (or the local currency equivalent), except that if any such shipment is tendered from eligible origins to eligible destinations set forth at ups.com/jewelry, the shipment value may exceed USD 500 but shall not be more than USD 2,500 per package or per pallet (or the local currency equivalent).

(iii) No service shall be rendered in the transportation of packages or pallets containing any prohibited article listed on the UPS website (ups.com®), including, but not limited to, articles of unusual value (such as coins, currency, postage stamps, negotiable instruments (except checks), money orders, unset precious stones, industrial diamonds), and dangerous goods. Refer to UPS Rate and Service Guide for more information about dangerous goods. Under applicable law, certain goods may only be transported under prescribed conditions and certain goods are prohibited from transportation by air.

(iv) UPS does not provide a protective service for the transportation of perishable commodities or commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at the shipper’s risk for any damage arising from the transportation.

Terms and C

onditions of Service

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14

(Continued)

(v) No service shall be rendered in the transportation of any shipment which is prohibited by applicable law or regulations in the origin or destination country, or which UPS may determine, in its sole discretion, to be so prohibited.

The shipper shall be responsible for the accuracy and completeness of the particulars inserted in the Waybill and for ensuring that all shipments set out adequate contact details for the shipper and receiver of the shipment and that they are so packed, marked and labeled, their contents so described and classified and are accompanied by such documentation as may (in each case) be necessary to make them suitable for transportation and to comply with the requirements of the effective Rate and Service Guide and applicable law.

Large Package SurchargeAn additional charge will be applied to a package considered large. A package is considered a “Large Package” when its length plus girth [(2 x width) + (2 x height)] combined exceeds 300cm (118 inch), but does not exceed the maximum UPS size of 400cm (157 inch). Large Packages is delivered to take charge for a minimum billable weight of 40 kg (90 pounds).

An Additional Handling Charge will not be assessed when a Large Package Surcharge is applied.

Over Maximum Limits ChargesPackages that exceed the weight or size restrictions set forth in the Terms and Conditions of Service (“Items Not Accepted for Transportation”) are subject to one or more of the following additional charges: Over Maximum Weight, Over Maximum Length, or Over Maximum Size. Such charges apply in addition to all other applicable charges, including but not limited to the Large Package Surcharge.

Additional Handling ChargeAn Additional Handling Charge will be applied for any package that requires special handling, in UPS’s discretion, including, but not limited to:

(i) Any article that is not fully encased in corrugated cardboard, including but not limited to metal, wood, hard plastic, soft plastic (e.g. plastic bag) or expanded polystyrene foam (e.g. styrofoam);

(ii) Any cylindrical item, such as a barrel, drum, pail, or tyre, that is not fully encased in a corrugated cardboard shipping container;

(iii) Any package with the longest side exceeding 122 cm (or 48 inches) or its second longest side exceeding 76 cm (or 30 inches);

(iv) Any package with an actual weight greater than 32 kg (or 70 pounds); and

(v) Each package, except for UPS Worldwide Express Freight Services shipments, if average weight per package is greater than 32 kg (70 pounds) and the weight for each package is not specified on the source document or the UPS shipping system used.

UPS reserves the right to assess the Additional Handling Charge for any package that, in UPS’s sole discretion, requires special handling.

Oversize Pallet Handling SurchargeOversize Pallet Handling Surcharge will be applied for UPS Worldwide Express Freight Services that is classified Oversize. A pallet is considered Oversize when its dimensions exceed thresholds, as set forth at : http://www.ups.com/media/en/oversize_pallet.pdf

UPS Worldwide Express Freight Services pallets are also subject to maximum size restrictions (which vary by origin and destination) as set forth at www.ups.com/palletmaximums. Pallets that exceed size restrictions are also subject to an Oversize Pallet Handling Surcharge.

Timely Upload of PLDThe Shipper must provide Timely Upload of Package Level Detail (“PLD”) to UPS. If timely upload of PLD is not provided, certain UPS services are unavailable, including but not limited to Paperless Invoice Service and Service Guarantee. Timely Upload of PLD as use in these Terms refers to the electronic transmission of all applicable PLD information to UPS at or before the time that Shipments are tendered to UPS. PLD includes, but is not limited to, Consignee’s full name, complete delivery address, and Shipment dimensions and weight. By including the email address of the Consignee or associated addressee in PLD for a Shipment (“PLD Email Address(es)”), the Shipper acknowledges and agrees that UPS may send notifications related to the delivery of such Shipment to the Shipment’s associated PLD Email Address(es) and may use such PLD Email Address(es) in accordance with the UPS Privacy Notice in effect at the time of shipping, to the extent permitted by law. The Shipper warrants that (i) informed and specific consent has been secured from the individual associated with each PLD Email Address(es) to receive notifications related to the delivery of such Shipments and for use by UPS of the PLD Email Address in accordance with the UPS Privacy Notice in effect at the time of shipping, to the extent permitted by law and that (ii) the PLD Email Address(es) is accurate and is controlled by the Consignee or associated addressee for the Shipment with which it is associated. The Shipper shall defend, indemnify and hold harmless UPS, its parent corporation, and affiliated companies, their officers, directors, employees, agents, and their successors and assigns, from and against any and all liability, losses, damages, costs and expenses (including reasonable legal fees) of any nature whatsoever incurred or suffered in connection with damages arising out of or resulting from any breach of the warranties in the previous sentence.

Terms and Conditions of ServiceEffective May 6, 2019

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15

Terms and Conditions of ServiceEffective May 6, 2019

(Continued)

UPS Paperless Invoice ServiceUPS Paperless Invoice Service provides shippers with the option of having electronic commercial invoices, which reflect their sale transactions of merchandise, prepared for them. This service would help shippers to expedite customs clearance of their international shipments and it is available to shippers who register with UPS in advance of shipping.

By using UPS Paperless Invoice service, the shipper authorises UPS to use the shipper’s letterhead and electronic signature to prepare true, correct, and paperless commercial invoices that reflect, in all material respects, the shipper’s sale transactions of merchandise to its buyers necessary to expedite in accordance with law the export and customs clearance of international shipments.

All commercial invoice information must be provided by the shipper, to ensure the accuracy and completeness of the Paperless Invoice. Timely upload of Package Level Details (PLD) by shippers is also required for use of this service. PLD includes, but is not limited to the consignee’s full name, complete delivery address, and shipment dimensions and weight. If timely upload of PLD is not provided, certain UPS services are unavailable. Timely Upload of PLD as used in these Terms refers to the electronic transmission of all applicable PLD information to UPS at or before the time that Shipments are tendered to UPS. PLD includes, but is not limited to, Consignee’s full name, complete delivery address, and Shipment dimensions and weight.

UPS Import Control®

UPS Import Control service allows a shipper to process an import shipment, including commercial invoice. Where available, the shipper can use UPS Import Control service to create a Print Import Label, Electronic Import Label, Print and Mail Import Label to provide to the sender of the shipment, or the shipper may also request UPS 1 Pickup Attempt or UPS 3 Pickup Attempts, to request that UPS make pickup attempts to retrieve an import shipment from a sender’s address. UPS 3 Pickup Attempts Service is not available for UPS Worldwide Express Freight Services. UPS Import Control is available only in countries where UPS pickup services are available. An additional charge for each UPS Import Control label as set forth in the UPS Rates in effect at the time the charge is applied.

UPS Import Control is available for packages and pallets through WorldShip®, UPS CampusShip, UPS Internet Shipping, or UPS Developer Kit and also for packages that are processed through WorldShip or an UPS Ready® solution.

Shipments containing certain items are prohibited from being shipped and are not accepted by UPS for UPS Import Control service, including but not limited to shipments containing Hazardous Materials shipments requiring shipping papers, or firearms shipments requiring Confirmation of Delivery service (C.O.D). C.O.D service is not available for UPS Import Control shipments.

The maximum actual or declared value for a UPS Import Control shipment is USD 50,000 per package and USD 100,000 per pallet; provided that for any UPS Import Control package or pallet with an actual or declared value in excess of USD 1,000, the shipper must ensure that a UPS high value shipment summary is generated and signed by the UPS driver upon tender of the shipment to UPS. If no high value shipment summary is obtained and signed, the maximum actual or declared value of each such shipment is limited to USD 1,000.

Print Return Label; Electronic Return Label; Print and Mail Return Label Packages can be returned from an address using Print Return or Electronic Return.

The maximum actual or declared value for each domestic Print Return Label or Electronic Return Label shipment is USD 1,000 per package or pallet.

The maximum actual or declared value for each international Print Return Label, Electronic Return Label, or Print and Mail Return Label shipment is USD 50,000 per package or USD 100,000 per pallet; provided that for any such shipment with an actual or declared value in excess of USD 1,000, the shipper must ensure that a UPS high value shipment summary is generated and signed by the UPS driver upon tender of the shipment to UPS. If no high value shipment summary is obtained and signed, the maximum actual or declared value for each such package or pallet is limited to USD 1,000.

Upon delivery, a shipment returned will be charged the rate calculated from the pickup location to the destination via the service selected. An additional charge for each Print Return Label, Electronic Return Label, and Print and Mail Return Label package will be assessed when the service is requested. The applicable charges will be those set forth in the UPS Rates in effect at the time the charge is applied.

UPS Returns Plus(i) 1 UPS Pickup Attempt A shipper can request that UPS make one pickup attempt to retrieve a package or pallet from an address.

The maximum actual or declared value for each domestic 1 UPS Pickup Attempt service shipment is USD 1,000 per shipment. The maximum actual or declared value for each international 1 UPS Pickup Attempt shipment is USD 50,000 per package or USD 100,000 per pallet; provided that for any international 1 UPS Pickup Attempt shipment with an actual or declared value in excess of USD 1,000 per package or pallet, the shipper must ensure that a UPS high value shipment summary is generated and signed by the UPS driver upon tender of the shipment to UPS. If no high value shipment summary is obtained and signed, the maximum actual or declared value of each such shipment is limited to USD 1,000 per package or pallet.

Terms and C

onditions of Service

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16

Terms and Conditions of ServiceEffective May 6, 2019

(Continued)

Upon delivery, a shipment returned using 1 UPS Pickup Attempt service will be charged the rate calculated from the pickup location to the destination via the service selected. An additional charge for each 1 UPS Pickup Attempt service package will be assessed when 1 UPS Pickup Attempt service is requested. The applicable charges will be those set forth in the UPS Rates in effect at the time the charge is applied.

(ii) 3 UPS Pickup AttemptsA shipper can request that UPS make three pickup attempts to retrieve a shipment from an address. This service is not available for UPS Worldwide Express Freight Services.

The maximum actual or declared value for each domestic 3 UPS Pickup Attempts service shipment is USD 50,000. The maximum actual or declared value for each international 3 UPS Pickup Attempts service shipment is USD 50,000; provided that for any 3 UPS Pickup Attempts shipment with an actual or declared value in excess of USD 1,000, the shipper must ensure that a UPS high value shipment summary is generated and signed by the UPS driver upon tender of the shipment to UPS. If no high value shipment summary is obtained and signed, the maximum actual or declared value for each such shipment is limited to USD 1,000 per shipment or pallet.

Deliveries Attempted Three Times Without Extra ChargeWhere applicable, if UPS is unable to complete delivery of a shipment, a notice will be left at the consignee’s address stating that delivery has been attempted. Thereafter, a second, and if necessary, a third attempt to deliver the packages will be made without additional charge. For UPS Worldwide Express Freight Services shipments, only one delivery attempt will be made; subsequent delivery attempts are subject to additional charges which will be charged to the consignee.

UPS may deliver a shipment to the consignee or the consignee’s actual or apparent agent or representative or pursuant to consignee’s instructions, to the address or location specified in the UPS shipping system, to any person present at the address or location specified in the UPS shipping system, to a reasonable alternate address or location, in accordance with trade custom or usage, pursuant to UPS’s driver release procedures or delivery pursuant to UPS’s Shipper Release procedures. UPS does not limit delivery of a shipment to a person specified as the consignee. UPS may use an electronic device to obtain proof of delivery and the shipper agrees that it will not object to UPS relying on a printed copy of this as evidence merely on the grounds that the information concerned is obtained and stored in electronic form.

Special Handling of Undeliverable Shipments; Refused Shipment Returned Shipments refused by the consignee, or which for any other reason cannot be delivered, will be held, and UPS will attempt to contact the shipper for further instructions, including return. If the return of the shipment is refused by the shipper, or the shipment cannot otherwise be returned to the shipper, UPS will retain the shipment for a reasonable period of time, to be determined at its sole discretion (not to exceed thirty days), and upon exercising reasonable commercial efforts at notifying the shipper, UPS reserves the right to deal with the shipment thereafter in any manner at its sole discretion, including but not limited to disposal of the package. The shipper will be responsible for payment of all charges, including, but not limited to, forwarding, disposal, or return transportation charges, as well as any duty and tax, if applicable. UPS will not be liable for any claims for loss or damage to a shipment refused by the shipper on return.

Refusal and Suspension of ServiceIf it comes to the attention of UPS that any shipment does not meet any of the above restrictions or conditions, UPS may refuse to transport the shipment and, if carriage is in progress, UPS may suspend carriage and hold the shipment.

UPS also reserves the right to refuse to provide service, among other reasons, for any shipment which by reason of the character of its contents may, in the sole judgment of UPS, soil, taint, or otherwise damage other package or UPS’s equipment, or which is improperly or insecurely packed or wrapped. In addition, UPS reserves the right either to refuse to provide service for any shipment or to or from any location, or to provide alternative service arrangements, when, among other reasons, UPS, in its sole discretion, deems that it is unsafe or economically or operationally impracticable to provide service.

UPS may at its option suspend transportation of any shipment if goods are found not to be acceptable for transportation for any reason whatsoever, if UPS cannot effect delivery at the third attempt to do so, if the consignee refuses to accept delivery, or if it cannot collect amounts due from the receiver on delivery. The shipper will be responsible for payment of all charges, calculated in accordance with the then current UPS rates, caused by such suspension of transportation, including, but not limited to, forwarding, disposal, or return of transportation charges as well as any duty or tax, if applicable.

The shipper will be responsible for the reasonable costs and expenses of UPS (including storage), for such losses, taxes and customs duties as UPS may suffer and for all claims made against UPS because a package does not meet any of the restrictions or conditions in the Commodities Handled and Restrictions on Service clause above or because of any refusal or suspension of carriage or return of a package by UPS pursuant to these terms.

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Terms and Conditions of ServiceEffective May 6, 2019

(Continued)

UPS will not be liable or responsible for the loss of or damage to any shipment, the contents of which UPS is not authorised to accept, which UPS states it will not accept, or which UPS has a right to refuse. If UPS suspends service as set forth in these terms, the payer of any charges shall not be entitled to a refund. Acceptance for carriage of any package or shipment that UPS does not accept for transportation or which shippers are prohibited from shipping, does not constitute a waiver of any provisions of these terms or the terms set forth in the Rate and Service Guide, or on ups.com®.

Hold for Pickup and Hold at Location ServicesAt the time a shipper tenders a shipment to UPS, the shipper may request that UPS hold a domestic package at a designated UPS Customer Centre for pickup by the consignee. For each such shipment, the shipper will complete an address label showing the words “Hold for Pickup,” the consignee’s name, telephone number, the name of a contact person, and the full address of the designated UPS Customer Centre. In addition, the shipper will apply a UPS Hold for Pickup label below the address label on the shipment. Hold for Pickup label is not available for international package shipments.

For UPS Worldwide Express Freight Services shipments, the shipper may request that UPS hold a UPS Worldwide Express Freight Services shipment at a UPS Worldwide Express Freight Centre location for pickup by the consignee. For each such shipment, the shipper will complete an address label showing the words “Hold for Pickup,” the consignee’s name, telephone number, the name of a contact person, and the full address of the consignee (designated UPS Worldwide Express Freight Centre address not required).

UPS will hold the shipment at the designated UPS Customer Centre or UPS Worldwide Express Freight Centre and will attempt to contact the consignee at the telephone number shown on the label. Shipments not picked up within five (5) business days from the date of arrival will be considered undeliverable.

“UPS Worldwide Express Freight Centre” means a UPS facility where shippers may tender UPS Worldwide Express Freight Services pallets to UPS for transportation, and a consignee or other recipient may receive pallets. UPS Worldwide Express Freight Centres that are available in Asia-Pacific are listed at ups.com® under Global Locator section.

PackagingIt is the responsibility of the shipper to ensure that proper packaging is used and that contents are adequately and securely packed, wrapped and cushioned for transportation. The use of UPS-provided packaging (including but not limited to materials, supplies and assistance) is not a guarantee that an item is sufficiently packaged for transportation.

When shipping certain electronic media containing sensitive personal information, it is recommended that the shipper retain a copy of the data and secure the data on the electronic media through encryption or other technological means. UPS is not liable or responsible for loss of, damage to, or irretrievability of data stored on electronic media, or loss of information.

UPS Worldwide Express Freight Services shipments must be palletised, stackable, able to be lifted by forklift, and shrink-wrapped or banded to a skid. Shipper must ensure that pallets and packaging comply with all applicable laws and regulations of the origin and destination country.

Right of InspectionUPS reserves the right, but is not required, to open and inspect any package tendered to it for transportation.

In addition, UPS is a registered shipping agent and is subjected to inspection procedures, security screening and clearing procedures by the local airport police, local border customs, aviation security and the relevant authorities in accordance with Vietnamese law, and that the civil and criminal penalties, including forfeiture and sale may be imposed for false or fraudulent statements or illegal transportation of an explosive or explosive device.

Provisions for Customs Clearance of International ShipmentsThe shipper must provide required documentation for customs clearance. By providing required documentation, the shipper certifies that all statements and information relating to exportation and importation are true and correct. Furthermore, the shipper understands that UPS is a registered shipping agent operating under the law and is bound by inspection procedures, monitoring of international border customs, aviation security and the relevant authorities in accordance with Vietnamese law, and that the civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements or illegal transportation of an explosive or explosive device. When a shipment is tendered to UPS, UPS is thereby appointed as the agent for performance of customs clearance, where applicable. UPS is specified as the nominal consignee for the purpose of designating a customs broker to perform customs clearance.

Customs penalties, storage charges, or other expenses incurred as a result of an action by customs or failure by the shipper or consignee to provide proper documentation or to obtain a required license or permit will be charged to the consignee along with any applicable duty or tax. The shipper shall be liable in the event of non-payment by the consignee. Where applicable, UPS provides brokerage service at no additional charge for routine customs clearance subject to any conditions stipulated in the effective UPS Rate and Service Guide. Additional charges may be applied for the complex clearance procedures listed in the Rate Guide.

Terms and C

onditions of Service

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RatesThe effective rates are the UPS Rates published in the effective UPS Rate and Service Guide for the service selected by the shipper, which apply to the shipper and the shipment and are in effect at the time of shipping, plus any additional charges or rates for nonstandard service, additional or nonstandard usage, and any other additional charges referenced in the effective UPS Rate and Service Guide, or those applicable additional rates set out in any customised contracts. To determine the amount of any charge for UPS service, consult the effective UPS Rates, available at ups.com® and upon request at the local UPS office. UPS Worldwide Express Freight Services pallets that are processed as door-to-door pallet prior to drop off at a UPS Worldwide Express Freight Centre for transportation will be subject to additional fees.

PaymentUnless paid before shipment, all charges must be paid within 7 days of receipt of invoice or within such other period as the shipper may have agreed in writing with UPS. Unless proved otherwise, an invoice shall be considered for this purpose to have been received three business days following the date of invoice.

Any payments made by UPS, including but not limited to taxes, duties or other levies, on behalf of the shipper, receiver or some other party, shall be due and payable by the shipper on demand. Notwithstanding any billing or payment option selected at the time of shipment, the shipper is ultimately liable for and agrees to pay all charges, including where the receiver or third party fails to pay any charges which they are due to pay. A late payment fee in the amount set out in UPS’s invoice may be charged on any sums outstanding as of the specified payment due date. This is in addition to any legal rights and remedies available to UPS.

Missing/Invalid Account Number or Refusal FeeA processing fee, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be charged for a missing or invalid account number when the account number is missing or it is not the correct account number for the bill-to party, or if it is the account number for a receiver or third party who fails to pay the shipping charges. In the event of non-payment by the receiver or third party, the shipper will be billed a refusal fee plus the shipping charges.

Terms and Conditions of ServiceEffective May 6, 2019

(Continued)

Interruption of ServiceIf UPS is unable to start or continue with carriage of the shipper’s shipment for a reason beyond its control, the shipper will not be able to claim that UPS is in breach of its agreement with the shipper but UPS will take all steps that are reasonably practicable in the circumstances to commence or continue the carriage.

UPS shall not be liable for, and the UPS Service Guarantee shall not apply to, any interruption of service due to causes beyond UPS’s control including, but not limited to: the unavailability or refusal of a person to accept delivery of the shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar authorities, authority of law, insufficient information provided by a customer, the application of security regulations imposed by the government or otherwise applicable to the shipment, riots, a government agency hold, strikes or other labor disputes, civil unrest, disruptions of any kind in national or local air or ground transportation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and information systems, and adverse weather conditions.

UPS Service GuaranteeUPS’s on-schedule delivery of shipments for certain services and destinations is supported by a money-back guarantee, as set forth in the Rate and Service Guide, Details of UPS’s Service Guarantee, including its applicability and limitations, and the corresponding delivery and latest pick up time for the relevant service and destination are as set out on the UPS website (ups.com®) current at the time the goods are accepted for carriage and can also be confirmed by contacting the local UPS office. Where the Service Guarantee operates, and the conditions for the Service Guarantee as set forth in the Rate and Service Guide are fulfilled, if UPS fails to attempt delivery within the applicable time period, UPS will on request, at its option, either refund or credit the shipper (or any other person who paid for the carriage) with the shipping charges (or, in the case that only some of the packages or pallet in a multiple package or pallet shipment fail to meet the applicable time limit, the proportionate part of the shipping charges relating to those packages or pallet), net of any surcharges, Value Added Tax, duties or any taxes and levies. UPS must also be notified in writing or by telephone within 15 calendar days after the scheduled delivery for all Guaranteed Service Refund claims.

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Terms and Conditions of ServiceEffective May 6, 2019

(Continued)

Shipper guarantees payment of all charges payable to UPS by the receiver or third party designated on the waybill. For all shipments where the shipper is not paying the shipping charges, the shipper must notify the bill payer prior to shipping, and that option must be indicated on the UPS Waybill in the space provided. UPS reserves the right in its sole discretion to request advance payment of shipping charges for any package or pallet sent to or from any international destination or origin.

A Duty and Tax Forwarding Surcharge will be applied where the duties and taxes are paid by a third-party outside of or within the destination country or by the receiver.

Responsibility For Loss or DamageWhere the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw on October 12, 1929 (and any amendments thereto, including the Additional Protocol No.4 signed at Montreal on September 1975, or the Convention for the Unification of Certain Rules for International Carriage by Air (Montreal, May 28, 1999)) or CMR Conventions or any national laws implementing or adopting these conventions apply (for convenience collectively referred to as Convention Rules) or where (and to the extent that) other mandatory national law applies, the liability of UPS is governed by and will be limited according to the applicable rules.

Under Vietnamese law, UPS will only be liable for failure to act with reasonable care and skill and its liability shall be exclusively governed by these terms and (save in the case of personal injury or death) limited to 9 SDR per kg (calculated per 500g and rounded up to the nearest 500g), provided that the amount of compensation is not lower than 30 SDR per shipment, plus the charges paid for the respective international mail delivery services.

Subject to the provisions of the paragraph stated below, the shipper may obtain for a shipment the benefit of a greater limit of liability than UPS provides under paragraph (ii) of the Commodities Handled and Restrictions on Service clause above or than is provided by Convention Rules or other mandatory national law.

The shipper may do so by declaring a higher value for carriage on the Waybill and paying an additional charge as stated in the Rate and Service Guide. If the shipper declares a higher value for carriage and pays the applicable charge, then UPS’s liability shall be limited to a maximum of the declared value for carriage. The value of the goods concerned shall not in any event exceed the limits specified in the Commodities Handled and Restrictions on Service clause. UPS does not offer shippers’ cargo insurance. Shippers desiring cargo insurance or all risk insurance should purchase such insurance from third parties.

The Service Guarantee does not apply where late delivery results from non-compliance with the restrictions or conditions in the Commodities Handled and Restrictions on Service clause, from the exercise of any lien by UPS in accordance with these terms, where either the Refusal and Suspension of Service clause or the Interruption of Service clause apply. The Service Guarantee does not apply to (i) packages or pallets subject to a Large Package Surcharge, Oversize Pallet Handling Surcharge or Additional Handling Charge; (ii) shipments containing any package that exceed maximum size or weight limits (iii) shipments containing any package or pallet subject to a Large Package Surcharge, Oversize Pallet Handling Surcharge, Additional Handling Charge, or that exceed maximum size or weight limits, (iv) any shipments containing International Dangerous Goods (IDG), or (v) shipments without timely upload of PLD. For UPS Worldwide Express Freight Services shipments, the Service Guarantee shall apply to a shipment in excess of 2 tons or 4,400 pounds only if the shipper obtained confirmation of eligibility for the Service Guarantee, prior to the tender of the shipment to UPS for service.

For the avoidance of doubt, UPS’s liability under the Service Guarantee is limited to the above and the Service Guarantee does not otherwise constitute any form of undertaking or representation that the shipment will arrive by any particular time.

UPS may also cancel or suspend the UPS Service Guarantee for any service(s), and for any period of time, as determined by UPS in its sole discretion, and without prior notice.

Billing OptionsThe amount billed includes, but is not limited to, shipping charges, duties and taxes, if applicable. Unless otherwise restricted in the origin or destination country, UPS provides the following selection of payer options:

Bill Shipping Charges to: (a) Shipper – The shipper pays all shipping charges.(b) Receiver – The receiver pays all shipping charges.(c) Third Party – The designated third party pays all shipping charges. This

option is subject to the third party having a UPS account. Shipper must indicate the third party’s name, account number, and country in the appropriate section of the UPS Waybill.

Bill Duties and Taxes to: (a) Shipper – The shipper pays all duties and taxes.(b) Receiver – The receiver pays all duties and taxes.(c) Third Party – The designated third party pays all duties and taxes. This option

is subject to the third party having a UPS account. Shipper must indicate the third party’s name, account number, and country in the appropriate section of the UPS Waybill.

Terms and C

onditions of Service

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UPS shall not be liable or responsible for loss or damage due to acts of God, natural disasters, war risks, acts of terrorism, nuclear damage, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar authorities, authority of law, the application of security regulations imposed by the government or otherwise applicable to the shipment, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground transportation networks (including, but not limited to, UPS’s transportation network), disruption or failure of commu nication and information systems, or adverse weather conditions.

Save where applicable Convention Rules or other applicable mandatory national laws require otherwise, UPS shall not be liable for special, incidental, or consequential damages, including purely economic losses, such as the costs of any alternative means of transport, loss of profits, loss of business opportunities or loss of revenue resulting from loss of use, arising from any loss of or damage or delay to a shipment, whether or not a value has been declared as set forth above.

UPS shall not be liable for any damages arising from UPS’s inability, failure or refusal to comply with a request to stop, return or re-route a shipment of a package or pallet after tender to UPS.

Claims ProcedureAll claims against UPS must be filed in writing with UPS as soon as reasonably practicable and in any event 14 days of delivery in the case of damage (including partial loss of a shipment) and in the case of delay within 21 days of delivery. In addition, UPS shall have no liability in connection with any shipment unless legal proceedings are brought and written notice of them is given to it within six months after delivery of the goods concerned or, in the case of non¬delivery, within six months from the scheduled date for delivery. This term shall not affect any rights the shipper may have under applicable Convention Rules or other applicable mandatory national laws.

Data ProtectionThe shipper agrees that UPS and other companies in the UPS group of companies worldwide, including companies in countries which may not have the same level of data protection as the country where the shipment is presented to UPS for carriage, may use any data provided by the shipper to UPS for the purposes set forth in, and subject to, the UPS Privacy Notice published on UPS’s web site at http://www.ups.com/content/vn/en/resources/ship/terms/privacy.html (hereby

Terms and Conditions of ServiceEffective May 6, 2019

(Continued)

incorporated by reference into these terms). The shipper has certain rights under the law to have access to, rectify, object to the use for direct marketing of, or delete personal data held by UPS about it.

The shipper agrees that by including the e-mail address of the consignee in PLD for a shipment, (“PLD Email Address(es)”), the shipper acknowledges and agrees that UPS may send notifications related to the delivery of such shipment to the shipment’s associated PLD Email Address(es) and may use such PLD Email Address(es) in accordance with the UPS Privacy Notice. The shipper warrants that (i) informed and specific consent has been secured from the individual associated with each PLD Email Address(es) to receive notifications related to the delivery of such shipments and for use by UPS of the PLD Email Address in accordance with the UPS Privacy Notice and that (ii) the PLD Email Address(es) is accurate and is controlled by the consignee or associated addressee for the shipment. The shipper shall defend, indemnify and hold harmless UPS, its parent corporation, and affiliated companies, their officers, directors, employees, agents, and their successors and assigns, from and against any and all liabilities, losses, damages, costs and expenses (including reasonable legal fees) of any nature whatsoever incurred or suffered in connection with damages arising out of or resulting from any breach of the warranties in the previous sentence.

Entire AgreementAll shipments are subject to the terms and conditions contained in the UPS Rate and Service Guide and set out on the UPS website (ups.com®). The effective UPS Rate and Service Guide and the description of UPS Services at ups.com®, which are incorporated in the UPS Rate and Service Guide; and the UPS source document for each shipment, together comprise the complete and exclusive agreement of the parties, except as modified by any existing or future written agreement between the parties, and may not be contradicted or modified by any oral agreement.

SeverabilityThese terms shall apply to the fullest extent permitted by applicable law. If any part of these terms is not enforceable, this will not affect the enforceability of any other part.

Governing LawThese terms and any contract concluded which incorporates these terms shall in all respects be governed by the laws of the country where the shipment is presented to UPS for carriage.

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UPS VietnamHanoi Office

26 Pham Van Dong StreetTu Liem District, Hanoi, Vietnam

Tel: (84) 024 3514 2888Fax: (84) 024 3514 2727

Monday – Saturday: 07:30 – 19:00Closed on Sundays and public holidays

HCMC Head Office18A Cong Hoa Street

Tan Binh DistrictHo Chi Minh City

VietnamTel: (84) 028 3811 2888 / 3811 2999

Fax: (84) 028 3811 3333Monday – Saturday: 07:30 – 19:00

Closed on Sundays and public holidays

Customer Service Hotline 1800 588 877www.ups.com

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UPS Gets The Job Done.

2019 UPS® Rate and Service GuideDaily RatesVietnam E� ective May 6, 2019

UPS VietnamHanoi O� ce

26 Pham Van Dong StreetTu Liem District, Hanoi, Vietnam

Tel: (84) 024 3514 2888Fax: (84) 024 3514 2727

Monday – Saturday: 07:30 – 19:00Closed on Sundays and public holidays

HCMC Head O� ce18A Cong Hoa Street

Tan Binh DistrictHo Chi Minh City

VietnamTel: (84) 028 3811 2888 / 3811 2999

Fax: (84) 028 3811 3333Monday – Saturday: 07:30 – 19:00

Closed on Sundays and public holidays

Customer Service Hotline 1800 588 877www.ups.com

Subscribe to UPS email

Sign up to receive the electronic copy of Rate Guide and email from UPS, so as to stay on top of the latest promotions, news, critical updates, and announcements. Visit ups.com/subscribe/vn to subscribe. Of course, you have the option to opt out whenever you want.

As a global leader in logistics, UPS guaranteed on-time package and freight shipments are just a few of the many deliveries that we make every business day. We also deliver:

• Extensive knowledge and experience from the world’s largest package delivery company to keep you competitive in a rapidly expanding international marketplace.

• Customised solutions and reliable services for shipping, tracking and billing from a global leader in technology to drive greater e� ciency, helping to save you time and reduce costs.

• Sustainable shipping options from one of the most e� cient global transportation networks in the world to help reduce carbon emissions and conserve resources.

All of this helps make the best delivery of all possible — your satisfaction and, most importantly, your customers’ satisfaction. When that’s delivered, we know we’ve done our job.

To learn more about what we can deliver for your business, visit ups.com/solutions/vn.

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