E-GOVERNANCE IN INDIA

National e-

Governance

Plan

(NeGP)

Formulated by the Department of Electronics and Information Technology (DEITY) and Department of Administrative Reforms and Public Grievances (DARPG)

Lays the foundation and provides impetus for long-term growth of e-governance with the ultimate objective of improving delivery ofGovernment Services

Provides a holistic view of e-Governance initiatives across the country, integrating

them into a collective vision and a shared cause

NeGP comprises of 31 mission mode projects (MMPs)

National level organizations like NIC, STQC, CDAC, NISG, etc. play acrucial role in implementing the various e-governance initiatives inthe country

NeGP Vision : "Make all Government services accessible to the common man in his locality,through common service delivery outlets, and ensure efficiency,transparency, and reliability of such services at affordable costs to realize thebasic needs of the common man“

MISSION MODE PROJECTS (MMP) NEGP’S 31 MISSION MODE PROJECTS (MMPS) ARE FURTHER CLASSIFIED AS STATE, CENTRAL OR INTEGRATED PROJECTS

• Banking• Central Excise

& Customs• Income Tax • Insurance• MCA 21• UID• Posts

• Passport• Immigration, Visa and

Foreigners Registration & Tracking

• Pension• e-Office

• Agriculture• Commercial

Taxes• e-District• Employment

Exchange• Land Records

(NLRMP)• e-Panchayats

• Police (CCTNS)• Road Transport• Treasuries

Computerization• PDS• Education• Health• Municipalities

• CSC• e-Biz• e-Courts • e-Procurement • EDI for e-Trade• National e-

Governance Service Delivery Gateway

• India Portal

ICT FOR DEVELOPMENT (ICTD)

These projects have been implemented across India by various state governments and development organizations

ICT for Development (ICTD) project was conceptualized by UNDP and Ministry of Communications and Information Technology (MoCIT)

UN MILLENNIUM SUMMIT IDENTIFIED EIGHT MILLENNIUM DEVELOPMENT GOALS (MDGS) IN THE FIGHT AGAINST HUNGER, POVERTY, ILLITERACY, GENDER INEQUALITY, ENVIRONMENTAL

DEGRADATION, ETC.

ICT facilitates e-governance which goes much beyond efficiency in providing government services to include people's participation in public affairs

Information and Communication Technologies (ICTs) has been identified as one of the major tool in achieving the Millennium Development Goals

ICTD pilot projects fall under four themes - Governance, Rural Livelihoods, Women Empowerment and Integrated Citizen Services

GUJARAT : PIONEER STATE IN E-GOVERNANCE

Gujarat’s IT Vision – Since 1999

“To facilitate inclusive growth for all by providing services to the

citizens at their door step in an easy, effective, efficient and transparent manner”

GUJARAT – A FRONTLINE STATE IN E-GOVERNANCE

• Gujarat has been at the forefront of several e-governance initiatives in India

• Gujarat is the leading State across India in recording e-Transactions and accounts for

over 21% of all e-Transactions recorded on ‘e-Taal’ , India’s e-Services Dashboard

GUJARAT : LEADING STATE IN ETRANSACTIONS ( PERIOD : 1ST JAN.2013 TO 31ST JULY 2014 )

S.No. Standard ServicesNo. of e-

Transactions

1 Public Distribution System 299,353,855

2 Education 108,644,103

3 Land Revenue 107,679,585

4Utility Services and Bill

Payment98,502,545

5 Election 65,134,295

6 Health 25,328,972

7 Industry and Commerce 25,030,545

8 Personnel and Admin 20,662,455

9 Commercial Tax 18,830,805

10 Transport 15,648,140

11 Court and Judiciary 7,820,160

12Urban Development

including Municipality Services

6,911,276

13 Skill Development 4,696,901

S.No.

Standard ServicesNo. of e-Transactions

14Integrated Finance

Management Services3,929,101

15 State Specific Services 3,919,029

16Property Registration & House

Tax2,947,753

17 Certificates 2,757,238

18 Other Services 932,082

19 Rural Development 711,881

20 e-Procurement 306,306

21 Grievance 77,687

22 Licenses and Permits 49,370

23 RTI 15,368

24 Passport & Visa Services 7,095

25 Financial Inclusion 3,765

26 Social Welfare & Pension 3,566

27 Agriculture & Allied 1,405

Total e-Transactions 81,99,05,283

GUJARAT – HARNESSING ICT FOR GROWTH

• Two to three percent of the State Government budget is committed to IT

related activities

• Dataquest-CMR e-Readiness Assessment of Indian States 2013’ Gujarat is

one of the leader state in India.

• Gujarat has one of the highest tele-density in the country with excellent

telecom network with all major towns cities connected through land line

and mobile network

Government Spending

E-Ready State

Key infrastructure

• All departments have prepared their IT Action Plan, which has a one-year

focus and a five-year perspectiveDepartmental

IT plan

Excellent network

infrastructure

• Gujarat State Wide Area Network and Gujarat State Data Centre are core

and critical infrastructures are essential for the delivery of e-Governance

services.

• VSAT based "Broadband" connectivity to all the 13685 Village Panchayats in

the state through e-Gram Vishwagram Society.

GUJARAT’S E-GOVERNANCE FRAMEWORK

Strong Policy Structure

Organizational

Structure & Infrastructu

re

Collaboration & Strengthening of Decision Making

Citizen Centric

Approach

INITIAL STEPS TOWARDS E-GOVERNANCE

Initiation of Gujarat State Wide Area Network in 2001 –2002, followed by establishment of Server Farm

Creation of IT Policy Framework since 1999

Establishment of Gujarat Informatics Ltd.(GIL) as the nodal agency for IT development in the state in February 1999

Departmental level capacity building in terms of Chief Information Officers (CIOs) and System Managers at the departmental for smooth implementation of IT strategies and e-Governance projects

Establishment of Department of Science & Technology(DST) in 2002. It has been operational since 01.04.2003

Formation of IT Cell under General Administration Department in

1999

PROGRESSIVE STEPS TOWARDS E-GOVERNANCE

Transactional

2006 - 2008

Convergence

Vision 2012 onwardsTransformational

2009 - 2012

Informative

2002 - 2004

• Broadcasting & Dissemination

e.g. Websites

• Query from Database

• Two way communication

e.g. Enquiry based exam results

• Delivery of services to the citizens

• Paid services

• One day Governance Centre’s

• City civic centre’s

e.g. e-Dhara

• Faceless & 24 x 7 Government

• Online portal for citizen centric services

• One stop shop for citizen centric services

• Collaborative and shared data

• Converged

Infrastructure

• Mobile & Telecom

Governance

• IT & Infrastructure

Optimization

• Cost efficiency &

reconsideration

• Virtualization & Cloud

Computing

Interactive

2004 - 20061.

2.

3.

4.

5.

• e-governance has emerged as a potent tool for any citizen centric, transparent andeffective governance system

• e-Governance is incomplete unless government services are made available to thecitizens in a hassle free and 24x7 manner

COLLABORATION & STRENGTHENING OF DECISION MAKING

• An IT committee for each department sketches out its IT plan headed by respective Dept. Secretary

• Each department is horizontally connected with DST/GIL thereby following uniform and interoperable standard for all applications as well as ensuring unified infrastructure & hardware systems

• Centralized e-procurement is carried out transparently by nodal agency as GIL which has acquired now proficiency in overseeing IT demand with expertise

• Procurement above INR 1 crore to be cleared by empowered Secretaries Purchase Committee (SPC) which has power of Government

•Preparation of Comprehensive IT action Plan across departments and

approval in departmental IT Committees

•Formation of State level Apex Committees for State Wide roll out of

the projects

•Identification of project priorities

•Designing & Approval of detail scope of work, SLA, RFQ, RFP with the help

of Consultant & IT committees

•Selection of Technical Standards with the help of Consultant

•Bid Process Management by Consultant as per respective GRs

•Finalization of successful developer/service provider by IT

committee

E-GOVERNANCE INITIATIVES

MAJOR E-GOVERNANCE INITIATIVES IN GUJARAT

Gujarat State Wide Area Network (GSWAN)

Gujarat State Data Centre (GSDC)

Sachivalaya Integrated Communications Network (SICN)

Bhaskaracharya Institute for Space Applications and Geo –informatics (BISAG)

Jan Seva Kendra

Aapno Taluka Vibrant Taluka (ATVT)

e-Gram – Vishvagram

e-Procurement

Value Added Tax Information System (VATIS)

eXtended Green Node (XGN)

Drugs (Allopathic) Manufacturing License System DMLA

Investor Facilitation Portal (IFP)

Commissioner of Geology & Mining

Applications (G2B) Integrated Workflow & Document Management System

(IWDMS)

Integrated Financial Management System (IFMS)

e-Guj Cop

Information Security Management System for GUVNL (ISMS)

Revenue Case Management System (RCMS)

Works Monitoring System of Roads & Buildings Departments (RNB – WMS)

Applications (G2G)

State Wide Attention on Grievances by Application of Technology (SWAGAT)

Hospital Management Information Systems (HMIS)

e-Dhara

e-City

e-Mamta

Online Job Application System (OJAS)

e-Krishi Kiran

Targeted Public Distribution System

Applications (G2C)Infrastructure Initiatives

GUJARAT STATE WIDE AREA NETWORK (GSWAN)CONNECTS ALL THE GOVERNMENT OFFICES AND BUILDINGS / COMPLEXES

IN STATE CAPITAL ON GIGABIT BACKBONE

• Core Infrastructure component for e-Governanceimplementation in the State and has established newbenchmarks in Connectivity

• Gujarat State Wide Area Network (GSWAN) is one of thelargest IP based Multi Service (Voice, Data and Video) ITinfrastructure connecting 33 Districts, 248 Talukas to Statecapital Gandhinagar

• Conceptualized in 2000, GSWAN was country’s 1st robustState Wide Area Network and biggest in Asia

• Provides seamless connectivity of government functionariesacross State, District and Taluka Centers

• Sachivalaya Campus Area Network (SCAN), having 7000 FastEthernet Input / Output ports, connects all the Governmentoffices and Government buildings / complexes in Statecapital on Gigabit backbone

• State of the art Grievance Redressal System with IVR(Interactive Voice Response) facility, help-desk Call-Centre,on-line Ticket log management for all governmentemployees

• More than 4500 District / Taluka Government offices of 32Government departments and semi government officeshave been connected with GSWAN

GUJARAT STATE DATA CENTRE (GSDC) CRITICAL INFRASTRUCTURE COMPONENT FOR CONSOLIDATION & HOSTING OF

EGOVERNANCE APPLICATIONS

India’s First State Data Centre to be operational under National e-Governance plan

• GSDC consolidates services, applications and infrastructure centrally to facilitate Government departments in establishing a transparent and efficient public administrative department through e-Governance at a low-cost

• GSDC has been connected to all the Government offices through GSWAN and isoperational since 2008

• Server & Storage area : 2600 sq.ft ; Control Room and Utility area : 1300 sq.ft ; Connectivity Zone : 600 sq.ft ; Storage Space : ~100 TB

• Provides services such as Central State Data Repository, Online Delivery of Citizen Information / Services Portal, State Intranet Portal, Disaster Recovery, Remote Management and service integration

• ISO 20000 (IT Service Management) and ISO 27001 (Information Service Management) certified

• Over 240 Government websites and applications of 12 departments have been hosted and are running successfully with 99.74% uptime

• Virtual Cloud Environment (VCE)/Virtual Private Cloud (VPC)

• proposed, which would facilitate delivery of Software as a Service (SaaS), Infrastructure as a Service (IaaS) and Platform as a Service (PaaS)

Won the “Dataquest- CMS e-State Award 2013”

SACHIVALAYA INTEGRATED COMMUNICATION NETWORK (SICN) BIGGEST NETWORK OF ITS KIND IN ASIA

• SICN is a network owned by Government of Gujarat for theirVoice Communication needs. This network is spread in capitalof Gujarat Gandhinagar connecting almost all the Govt. Boards& Corporations Offices.

• Network implemented in September 2000 and it works onTDM based PABX system

• The core of this network is Lucent make DEFINITY G3r EPABXwith the current capacity of 8500+ lines and over 23 PRItrunks working , expandable up to 25000 lines.

• Consists of 1 Core Exchange and 10 Remote Unitsinterconnected through OFC

• As a backbone around 100 Kms. Of Optical Fiber has been laidand 150 Kms. Of JFC has been laid with Structured cabling forVoice & Data nodes. There are 8500+ Voice Nodes and 8000Data Nodes.

BHASKARACHARYA INSTITUTE FOR SPACE APPLICATIONS & GEO-INFORMATICS (BISAG) USE OF GIS FOR DECISION SUPPORT SYSTEM & OPTIMUM UTILIZATION OF RESOURCES

State-level nodal agency to facilitate use of spatial and geo-spatialtechnologies for the planning and developmental activities of the GujaratGovernment

• BISAG has developed centralized Geo-spatial database and Decision Support System(DSS) which gives integration of whole-of–government with most government activities now being GIS based

• e-Map services have been developed for visualization, interpretation and

integration of remote sensing data with departmental data including maps

• Geo-Spatial databases which include terrain characteristics, administrative

systems, city & village maps, ports, forests, etc. are created using conventional,

maps high resolution 2D and 3D Imagery and official datasets

• Micro planning of various government schemes and public services done

through GIS data lead to inclusiveness

• The integrated centralized database not only saves time but also leads

adoptability and affordability to government and citizens and efficient

allocation and use of resources.

Won the “National Award on e-Governance 2012”

SATELLITE COMMUNICATION ( SATCOM ) EMPOWERING CITIZENS BY USING SATELLITE COMMUNICATION TO ENSURE REACH OF

EDUCATION SKILL DEVELOPMENT AND AWARENESS ABOUT VARIOUS GOVERNMENT SCHEMES ACROSS THE STATE

• Operational since 2006, this ICT initiative with regular and direct communicationbetween government departments and users using satellite communication hasresulted in better planning and feedback mechanism to the system

• SATCOM provides services to government departments for telecasting educationalskill development, training and awareness programme through TV broadcast

• The project services are currently used by over 25 stakeholderdepartments to reach a wide sector ranging from farmers , schoolteachers to private sector employee with a yearly transmission rate of4000 hrs. of programme.

• Project has helped to touch upon the primary rural issues like schoolavailability, addressing farmer concerns, health programs, solving theproblems of tribal communities and rural women by interactionwith Chief Minister

• The travel cost for creating awareness and training programs fordepartments has been reduced

STATE WIDE ATTENTION ON GRIEVANCES BY APPLICATION OF TECHNOLOGY (SWAGAT)A UNIQUE ONLINE GRIEVANCE REDRESSAL PROGRAM, WHERE IN THE CHIEF MINSTER

DIRECTLY ADDRESSES THE ISSUES OF CITIZENS FROM OF GUJARAT

• Operated by Chief Minister’s office, SWAGAT, One of the country’s first State-wideOnline Grievance Redressal Program

• Launched for transparent and speedy redressal of citizens grievances , it is a 4-tier system at Gram, Taluka, District & State level

• Grievances submitted are first resolved by authorities at respective level &thereafter all pending grievances are reviewed by the CM on 4th Thursday of every month

• Concerned stakeholders are present along with the CM for direct interactionwith aggrieved citizens , hence leading to transparency

• SWAGAT has helped Strengthened Public Accountability and has increased citizen’s satisfaction as grievances are attended at the highest level

• More Than 3 Lacks applications have been received within July, 2014 and

~ 92% have been fairly addressed and high citizen satisfaction has beenachieved

SWAGAT has won numerous awards:

• “National Award on e-Governance 2011”• “United Nations Public Service Award 2010”• “International Award Manchester University 2004”

APNO TALUKO VIBRANT TALUKO (ATVT) BRINGING ALL GOVERNMENT ACTIVITIES UNDER ONE ROOF

• Operational since 2011, ATVT is an online system to strengthen the administration at

the Taluka level for better implementation of government schemes and addressing

the applications / grievances of the people

• Cluster level monitoring approach, is used in ATVT model

• Nearly 180 services of different departments are being delivered under one roof from a ‘single window’

• Applications for assistance under various services are now collected and processed

at the Taluka level itself thereby eliminating the need to travel to district

headquarters

• Services provided by ATVT include One Day Services like Issuance of

Certifications such as Income, Caste, Residence, Senior Citizen etc.

Renewals such as Arms License, Ration Card, Birth date change etc .

• SMS alerts sent to applicants on receipt and approval of their application

along with online status tracking

ATVT governance empowers people and helps them shape the courseof their lives and business with minimum interference of bureaucracyand its procedures

EGRAM – VISHWAGRAM TRANSFORMING GRAM PANCHAYAT TO GRAM SACHIVALAYA “WHILE THE WORLD

BECOMES GLOBAL VILLAGE E-GRAM PANCHAYAT TURNS VILLAGES GLOBAL”

• Village Panchayats have been equipped to provide the e-servicesthrough VSAT Broadband connected PCs along with Printer, UPS, WebCam, VoIP Phone in order to bridge the digital gap between urban andrural Gujarat

• eGram VSAT network also known as “PAWAN Network” is Asia’sLargest Public Domain network

• Currently 13,685 Village Panchayats are equipped to provide thefollowing services:

G2C Services : Basic Certificate; Land records (RoR – 7/12 & 8A);Utility bills; e-Ration card ; e-Gram Mail

B2C Services : e-Ticketing; Utility Bill payments; Market linkagesfor Agricultural Commodities ; DTP

• eGrams are being operated through Village Computer Entrepreneurs(VCEs) on a revenue sharing basis under PPP model

• Today Gujarat has 798 e-transactions per 1000 population per month on anaverage of last year;

• In 2013 e-Gram issued ROR to e-Dhara:- 1,15,95,730

• In 2014, upto July e-Gram ROR issued to e-Dhara:- 1,01,43,635

eGram – Vishwagram has won :

• "CSI – Nihilent e-Governance Award 2013” ;"Computer Society of India 2008"

• "Dataquest – CMS e-State Award 2013"; "Skoch Challanger Award 2008"

ONLINE JOB APPLICATION SYSTEM ( OJAS ) FACILITATING A TRANSPARENT RECRUITMENT PROCESS FOR GOVERNMENT JOBS

• Operational since 2012, this ICT initiative has made the long lastingand time consuming government recruitment process much moresimplified time saving, cost effective and transparent

• Facilitates an applicant (citizen) starting from filing online application,validating and verifying details, getting interview schedules and SMSbased timely alerts on updates to getting ultimate appointmentletter.

• OJAS is also used for Teachers Eligibility Test (TET)

• More than 55 lakh applications processed online till date for variouspositions in Government

• OJAS has helped the agencies to speed the recruitment process andreduce complexities with improved data security

• In 2014, a total of 47 departments issued 346 advertisements forwhich a total 35.00 lakh validated applications were received amongthem 19.06 lakh candidates deposited fees in post office and 217exams were conducted.

0 2 4 6 8ગજુરાત પચંાયત સેવા પસદંગી બોર્ડ

Police Recruitment Board

JAIL Department

Directorate of Scheduled Caste…

Commissioner of Technical Education

Industries Commissionerate

Tribal Development Residential…

Sports, Youth & Cultural Activities…

HIGH COURT OF GUJARAT

E-DHARA EASY , TRANSPARENT & SECURE WAY TO ACCESS AND MAINTENANCES OF

VILLAGE LAND RECORDS

• After digitizing all land records, e-Dhara Kendras(e-DK) havebeen setup at Taluka Mamlatdar offices to take up day to dayactivities of land records such as mutations and issue of Recordof Rights (RoR). Workflow based software (BhuLekh Soft) hasbeen implemented since 2004-2005.

• By Integrating BhuLekh Soft with the e Gram Vishwa Gram(eGVG) project, that provides broadband connectivity throughVSAT to village Panchayats, farmers can get RoR copies from theVillage Panchayat itself.

• e-dhara project has been successfully implemented in all 33Districts* , 248 Talukas*

• In 2013 e-Dhara ROR issued from e-Gram:- 1,15,95,730• In 2014, upto July e-Dhara ROR issued from e-Gram:-

1,01,43,635• In 2013 ROR issued from e-dhara Kendra:- 4,21,52,881• In 2014, upto July ROR issued from e-dhara Kendra:-

2,30,38,455

• e-Jamin is the new initiative by revenue department forintegration of all stake holders with land records and as astarting point, registration is linked with e-Dhara for automutation and notice generation after successful agriculture landregistration.

Awards & Accolades

• CSI-Nihilent Award 2006 (2nd Runners-up)

• Microsoft Award 2006 (Service Delivery Category)

E-PROCUREMENT EFFICIENT ONLINE PROCUREMENT SYSTEM

• e-Procurement system was introduced to overcomechallenges of the cumbersome traditional procurementprocess like tiresome paperwork, inadequatetransparency, delay in tender finalization etc

• e-Procurement has been designed as a web basedapplication that caters to all services from Notice InvitingTender to issuance of Letter of Intent

• E-Procurement is mandatory for multiple items acrossmany government departments

• Operational since 2007, e-Procurement has brought inqualitative benefits and have overcome the challenges oftraditional system along with cost savings through highercompetition and demand aggression

• e-procurement has also led to shortening of the averagetender processing time from 30days in physical process to6.6days

• More than 1.39 Lakh e-Tenders processed since 2007

INTEGRATED FINANCIAL MANAGEMENT SYSTEM (IFMS)ENSURE THE METICULOUS

AND EFFECTIVE TRACKING OF DISBURSED GRANTS, REVENUE AND ITS UTILIZATION

• Operational since 2008, IFMS serves as an integrated solution for aconsolidated database of the government expenditures and receiptsacross Gujarat

• IFMS is at the core of all the ICT initiatives undertaken by Financedepartment and provides an real time view of the State’s financialposition

• IFMS has been implemented in 33 district treasury offices, 2 Pay andAccount offices, 2 pension payment office, more than 144 sub treasuryoffices centralized directorate of pension and provident fund (DPPF)office, 25 local fund offices and centralized pay verification unit (PVU)

• IFMS has equipped the Government of Gujarat to automate the accountsand treasury functions, immaculate operations and also made possibleto prepare a paperless budget

• Other benefits of IFMS are: Real time availability of the State financialposition, Fiscal discipline and improved decision making, Cross modulevalidation and verification, Entry only at source reducing time and effortand increase accuracy

Awards and Accolades:

• “Edge Award 2010”

• “CSI – Nihilent e-governance Award 2009”

TARGETED PUBLIC DISTRIBUTION SYSTEM (TPDS)

Bar-coded Ration Card and Public Distribution System

• Operational since 2010, TPDS has helped to minimize official discretionwhile providing food security to the poor and vulnerable section,enhancing beneficiary participation and transparency across the PDSsupply chain by computerizing it.

• TPDS authenticates beneficiary identification and captures thetransaction at the Fair Price Shop (FPS) level issue new bar coded rationcards only to rightful beneficiaries hence reducing leakages in thedistribution

• State Government has taken all necessary security measures and stepsto avoid any bogus registrations

• Introduction of TPDS has led to reduction of cardholders from 1.25 croreto 1.09 crore by discarding 14 lakh bogus ration card

• Also, Overall distribution efficiency of essential commodities has gone upby about 10%

• Increased transparency through online portal giving details of 16,000+FPS dealers, 6000+ SKO, FPS wise list of more than 1.10 crore ration cardholders, monthly entitlement, authorized quantum and provision forgrievance redressal.

Awards and Accolades:

• “National Award on e-Governance 2014”

• “CSI – Nihilent e-Governance Award 2012”

VALUE ADDED TAX INFORMATION SYSTEM (VATIS)MODERNIZATION OF THE TAX ADMINISTRATION SYSTEM

• Operational since 2006, VATIS helps optimize value added taxrevenues and offer effective tax administration by saving efforts,resources and expenses by providing automated routine to theDepartment of finance

• VATIS is a flexible system that offers automated routine to theDepartment of Finance and also aids in the process ofidentifying potential taxpayers for widening tax nets

• Data digitization has immensely helped the administration tohave in-depth analysis of information

• VATIS has streamlined the VAT implementation process of fillingVAT returns, scrutiny and assessment and has made itsadministration more informed and controlled

• VATIS apart from benefitting the Government and Taxdepartment has been a boon for the citizens as well - Reductionof touch points, location independence, 24 x 7 availability, datareliability & Quick remittance of fund

Awards and Accolades :

• CSI – Nihilent e-Governance Award 2012

• EDGE Award 2010

• National Award on e-Governance 2014

• Computer Society of India 2007

E – KRISHI KIRAN PROMOTING SCIENTIFIC AGRICULTURE TECHNOLOGIES BY ENABLING FARMERS WITH

REQUIRED INFORMATION THROUGH IT

• Operational since 2004, e – Krishi Kiran is a first of its kindinformation initiative in India, pioneered and initiated for the benefitof farmers at the grass-root level

• e – Krishi Kiran, a web based information system implemented inGujarat to promote scientific agriculture technologies by enablingthe farmers to get the required specific information

• e- agricultural extension technology was introduced in the e – KrishiKiran programme to provide fertilizer recommendations on basis ofsoil analysis and nutrient requirements of the crop for each field

• Facilitates effective decision making regarding what to produce,when to produce and how to produce, thereby increases income offarmers

• Bridges the distances between scientists, extentionists and farmersand input output dealers

Awards & Accolades

• “National Award on e-Governance 2014”

• “CSI – Nihilent e-Governance Award 2012”

• “EDGE Award 2010”

• “Computer Society of India 2007”

EXTENDED GREEN NODE (XGN)EFFECTIVE MONITORING OF HAZARDOUS

BIO-MEDICAL WASTE GENERATION, TREATMENT AND ITS EVENTUAL DISPOSAL

• Operational since 2008, XGN has helped GPCB in effectivemonitoring of hazardous bio-medical waste generation, treatmentand its eventual disposal and issue of pollution control certificates

• XGN provides hassle free 24 x 7 anywhere e-access to businessesthrough a unique ID to perform various GPCB related activitieslike applying online, filling returns, and many more..

• XGN has facilitated day-to-day operations at Regional offices,District headquarters and laboratories

• Other advantages of XGN are it Monitors Ground Water / SurfaceWater, Central Pollution Control Board (CPCB) Sampling pointsprojects GEMS, AAQM etc.

• Facilitates Standardization & Speedy disposal of NOC- CCA andTransparent e-movement from Field offices to Head office

Awards & Accolades

• CSI – Nihilent e-Governance Award 2013

• National Award on e-Governance 2010

• CSI – Nihilent e-Governance Award 2010

INTEGRATED WORKFLOW & DOCUMENT MANAGEMENT SYSTEM (IWDMS)TRANSPARENCY & EFFECTIVENESS IN ADMINISTRATION BY AUTOMATING THE

GOVERNMENT FUNCTIONS AND PROCESS.

• Government of Gujarat (GoG) wants to use e-Governance as thetool to improve the Accountability, Transparency & Effectivenessin Government administration. The project has beenimplemented for the same through automating the governmentfunctions and processes at all levels of the administrativehierarchy.

• IWDMS provides Document Management, WorkflowManagement, Collaborative Environment and KnowledgeManagement in an integrated fashion and delivers an ElectronicWorkplace that result in productivity improvement inGovernment.

• The project initially covered all employees of the Government ofGujarat at New Sachivalaya, Gandhinagar. It is now beingextended to the employees of the HoDs of the departments inGandhinagar and Ahmedabad.

• In order to achieve Single File Management System across thestate, IWDMS will be extended to all other HoDs in Gujarat in aphased manner. IWDMS has also benefited the citizen's directlythrough applications such as Grievance Redressal , CM ReliefFund, Surat Disaster Assessment Survey, etc.

Awards & Accolades

• Project was selected by Public Sector Technology andManagement Magazine, Singapore, for Government TechnologyAward, 2007 in the Connected Government Category

E-CITY ELIMINATE DISCRETIONARY HUMAN INTERFACE

AND BETTER SERVICES TO CITIZENS OF AHMEDABAD

• Ahmedabad Municipal Corporation is the first MunicipalCorporation in India to facilitate better performance of thedelivery of municipal services like birth and death registration,building plan, primary health and education, city cleanliness,water supply, sewage, road, street-lights, parks and gardenthrough e-governance to the 56 Lacs citizens of the city

• For this Ahmedabad Municipal Corporation has established sixCity Civic Centers located in five zones of Ahmedabad city andalso created forty-three ward civic offices all theseinterconnected via intranet/ Internet connectivity. AMC hasendeavored that a Citizen need not to come to MunicipalOffice for paying any fee/ taxes which he can pay throughnet/bank/ cyber café.

• The main purpose for the same is to provide Transparency tothe citizens, Information & Accountability at the finger tips.both for the citizens as well as employees of the Corporation

Awards & Accolades

• Govt. of India's National Gold Awards for e Governance 2008-09

• International Best Practices By International City/CountryManager's Association Washington DC 2004

GUJARAT HOSPITAL MANAGEMENT INFORMATION SYSTEM (GHMIS)TO PROVIDE EFFICIENT AND QUALITY HEALTH SERVICES TO THE CITIZENS OF GUJARAT

• The GHMIS project was conceptualized to provide standard clinical &diagnostic tools, hospital management tools and integration ofmanagement information at the state level so as to ensure onlinereview & monitoring.

• It also assist the doctors and medical staff to improve health serviceswith readily reference patient data, work flow enabled less-paperprocess and parameterized alarms and triggers during patienttreatment cycle.

• The GHMIS enables monitoring pre-defined health indicators andthe embedded exception reporting facilitates decision making by thehospital management and state level administrators for policy andstrategic decisions.

• The GHMIS is state-of the-art healthcare solution to provide bettercare to patients by addressing all the major functional areas of thehospital & the entire gamut of hospital activities.

• GHMIS provides multiple levels of security in the software, so thatdata pertaining to various functions of the hospital remainsconfidential.

Awards & Accolades

• EDGE Award 2010

• Bronze medal for HMIS National E-governance award (2008-09)

• Scotch Challenger Award (2007-08)

• CSI Nilihent (Computer Society of India) Award (2007-08)

EGUJCOP HOME DEPARTMENT INTEGRATED IT SOLUTIONS

• First of its kind in India” which integrates IT in the working ofhome department

• Building a centralized repository of all criminal activities andorganized criminal gangs that would ensure community safetythrough efficient crime control mechanisms

• Available at more than 1100 locations which includes 450 PoliceStations, 59 CPI offices, 35 CP / SP Offices and 60 SDPO’s

• Standardized common inter-departmental processes which aidsdecision support an analysis in turn increasing the transparencyand accountability with better monitoring and control

• Data exchange is possible with the Crime and Criminal TrackingNetwork System (CCTNS) and Unique Identification Authority ofIndia (UID)

• Case tracking has become easier with electronic databaseproviding information of crime or criminals through quicksearches and structured navigations

• eGujCop offers innovative solutions with integrated approachusing state of the art technologies such as face recognition,finger print readers, RFID devices and bar-code readers

• Provision for requesting for various Police services / permissionsand view application progress online through the ‘Citizens PortalService’

E-MAMTAENSURING SERVICE DELIVERY TO EVERY INDIVIDUAL

WITH SPECIAL FOCUS ON MOTHER AND CHILDREN

• e-Mamta is innovative and is intended to harness the benefits of ICT to improve effective and efficient delivery f health care services available.

• The system aims at registering individual pregnant mothers and children of the age upto 6 years and adolescents along with their full details to ensure complete services delivery of ante natal care(ANC), Child Birth, post natal care(PNC), immunization, nutrition and adolescent services and to track the left outs of these services.

• Total Family registered in e-Mamta: 11 Million

• Total members registered in e-Mamta : 53 Million

• Live Birth ( Child Registration) count : ~ 1.15 Million

• ANC ( Ante Natal Care) Registration count : ~ 1.50 Million

• Minimize mother-infant death rate by providing vital health services at pre and post delivery time

•It provides Real time reports and better analysis with Interdepartmental coordination

•Aims towards realizing priority issues in Health, which are laid in the Millennium development goals, Swarnim Gujarat goals and the goals of NRHM i.e. reducing the MMR, IMR and the Total Fertility Rate (TFR)

Awards & Accolades• National Award-2012• eWorld forum Award 2011• Outstanding performance in Citizen-Centric Service Delivery Silver Award• Social Innovation Honours - 2012

ABILITY GujaratALL HUMAN BEINGS ARE BORN FREE

AND EQUAL IN DIGNITY AND RIGHTS.

• Gujarat government is constantly working on helping 10,92,302Lakh Person with Disability in the State

• The motivation factors for Ability Gujarat project were creation,regular update of a comprehensive databank of PWD’s is Gujarat,Promotion and prevention of disability to ensure equalopportunities, protection of rights, full participation of PWD’s

• Scientific assessment of degree of the disability based onguidelines and formulae

• Generation of a computer based Disability Certificate with uniqueID along with Identity Card

• Provide details of support services for disabled person.

• The database thus generated will be hosted in the Public Domainwhich can be accessed online.

• Query Module will help us to retrieve the information in desiredformat.

• Online analytical reports of various parameters related to PwDs (Person with disability) can be generated.

• Total Certificate issued under Ability Gujarat - 3,35,401

Awards & Accolades

• CSI-Nihilent e-governance Award 2013

BETI VADHAO HEALTHY SEX RATIO AND HEALTHY SOCIAL ENVIRONMENT WITH SAFETY FOR WOMEN

• The objective of this web portal is to enableimplementing authority to be well informed throughonline submission of Form F.

• The sex ratio is a strong indicator to ascertain socialhealth.

• The primary goal of this initiative is to achieve the goal ofHealthy sex ratio and Healthy Social Environment withsafety for Women.

• Planning, monitoring and implementation of PC (Pre-Conception) and PNDT (Pre-Natal Diagnostic Techniques)Act through web based application.

• Use of Analytical application in identifying suspectedclinics/ hospitals indulging in illegal activities like SexSelection and Sex Determination under the ages of “ Savethe Girl Child “ Campaign.

Awards & Accolades

• CSI-Nihilent e-governance Award 2013

INVESTOR SUPPORT SYSTEM (ISS) FASTER CLEARANCES

AND TIME SAVING EFFORTS OF THE INVESTORS

• It is Purely a decision support system for optimum use ofland resources for integrated balances of industrialdevelopment in the state of Gujarat

• Increase Transparency – Government has embarked 80suitable site for Industry set up and made it available forthe investor at the time of submitting applications

• Reduce the time and cost to locate the land available forthe investment

• Investor convinced and ease – More than 250 Megainvestors have benefitted

• Roadblocks like seeking of permission, MultipleClearances Haphazard development and criticalinfrastructure for industrial development wereencountered.

Awards & Accolades

• National Award on e-governance 2014

INTEGRATED TRANSIT MANAGEMENT SYSTEM ( ITMS)COVER EVERY ASPECT OF THE OPERATIONS OF BUS RAPID TRANSIT SYSTEM (BRTS)

• Currently Ahmedabad Janmarg Ltd runs 114 Buseswith 111 Bus stations at an average frequency of145 seconds during peak hours

• ITMS includes off board ticketing, smart cardintegration, passenger information system, GPSbased bus tracking and a state the are ControlCentre.

• Automated vehicle tracking system provides realtime tracking of all buses in operation facilitatingimproved operations, monitoring vehicle speedtimely breakdown assistance etc.

• Improvement in travel speed -24 KMPH vs 16-18KMPH of conventional transit system

• Increase reliability of services i.e. Bus arrivals -83% on time and 4% before time.

• Passenger Information System (PIS) and mobilebased application keep the citizen updated withrelevant information on bus schedules, routes andstops, estimated time of bus arrivals, etc.

FUTURE POLICY FOCUS

1

2

3

7

6

5

4

Gujarat IT Focus

IT Policy2014-2019

e-Governance Policy

2014-2019

Electronics Policy

2014-2019

M-GOVERNANCE : TOWARDS A MORE EMPOWERED SOCIETY

(AS PER TRAI REPORT ON MONTHLY SUBSCRIBER DATA)

Total Telephone Connections as

on 31st Mar 2014 (a+b)

56.15Million

a. Total Wireless

Connections as on 31st Mar

2014

54.5 Million

b. Total Wireline

Connections as on 31st Mar

2014

1.65 Million

Overall Tele-density as on 28th

Apr 2014

90.32%

Total Internet connections as on

28th Apr 2014

18.2 Million

M-GOVERNANCE INITIATIVES IN GUJARAT (1/2)

SMSAlert

Mobile App

1091 Heart (Help Emergency Alert Rescue Terminal)

• To help women in any emergency, Where they probably cometo face to face with any violent crime against them orsomeone they know, the woman helpline alerts police,parents, relatives or friends of their location, even if thewoman is not in a position to speak.

• Woman just need to register their number and when introuble, they just need to dial 1091 and be assured the help isaround the corner.

Self Help Group (SHG) : Life Cycle Management App

• Gujarat government’s initiative, Mission Mangalam,promotes creation of self-help groups(SHGs) and sustainablelivelihood therein.

• This application covering the complete Life CycleManagement of Self-Help Groups. i.e. Pre-formation,Formation, Stabilization, Growth management or livelihoodactivity.

• Today, a total of 2,30,085 SHGs with 25,75,979 membersbenefit from this programme.

M-GOVERNANCE INITIATIVES IN GUJARAT (2/2)

SMSAlert

Mobile App

PDA Tracking and surveillance System

• Forest are the most sensitive for survival of humanity and the need to protect green cover is utmost

• Govt. of Gujarat has equipped its official with Smartphone for: Greater Coverage Event Reporting SOS Messages in cases of Hot-pursuit, Naka-Bandi,

Reinforcement. Surveying, Boundary Mapping and confirming the

demarcation. Marking the important landmarks on map via point or

polygon geometry.

“ Vibrant Gujarat Mobile Apps”

• The biennial Global Summit held in Gujarat-Vibrant Gujarat-has assumed mammoth proportions. It attracts the biggest business honchos from across the world looking for an opportunity by tapping in to the Vibrant Economy of Gujarat

• The forthcoming 7th Global Investor’s Summit-Vibrant Gujarat 2015-will have mobile apps as the guide tool for all the participants, be it Investor, Academia, Visitors, Business leaders, Corporations or NRIs.

• These Mobile Apps will provide all the major updates on related events, seminars, news exhibitions details and photos/videos at the tip of your fingers

• Mission Jagruti

• AIMS (ATVT Inspection by Mobile System)

• Gujarat Tourism

• Small Message, Big Leap: SMS Based Projects

• e-Mamta: - Providing critical care for mother and child

• ImTecho: I am support to pregnant mothers, new born babies

• Gujarat Public Service Commission

• iKisan: Farmers with better yield, better Lives

• Water Resource Management

OTHER M-GOVERNANCE INITIATIVES

FUTURE ROADMAP

FUTU

RE

RO

AD

MA

P

Integration of e-Gram with GSWAN

Digitization of Information/Records/Database

Uniform Database and structure across the Departments

Backend integration between various departments modules and databases

Developing Bi-Lingual e-services application

Integration of State Portal with the Departmental MMPs.

Availability of Basic Infrastructure at Rural Level

Capacity Building of the End-Users

Encourage One-Day Governance Centers at Rural level

Increase Financial viability of the CSCs

Acceptance of Digitally signed certificates

BPR’s like Changes needed in rules/ administrative procedures

AWARDS & ACCOLADES

Infrastructure Initiatives

AWARD NAME ACHIEVEMENTS YEAR

National Award on e-Governance Investors Support System (ISS) Software 2014

National Award on e-Governance Effective Seismological Monitoring through eGovernance 2014

National Award on e-Governance SSA-GIS Mapping (Child Tracking) 2014

National Award on e-Governance Bar Coded Ration Card System for Service Delivery-Gujarat 2014

e-India Extended Licensing & Laboratory Node of Sales (XLN) 2013

e-India Tablet based Software Application for Pond Subsidy Scheme

2013

Dataquest-CMS e-State Award State IT Policies and Industry Incentives, Administrative Reforms

2013

Dataquest-CMS e-State Award Maximum utilization of SDC post implementation 2013

Dataquest-CMS e-State Award 100% CSC Roll-out Large States 2013

National UP Education Award Best Software Application developed for Universities 2013

eMaharashtra E-Krishi Kiran 2013

FOR ADDITIONAL INFORMATION CONNECT US @

Flotation

Infrastructure Initiatives

Gujarat Informatics Ltd. ( GIL) http://www.gujaratinformatics.com

Department of Science and Technology http://www.dst.gujarat.gov.in

Flotation

Infrastructure Initiatives

Visit us at www.vibrantgujarat.com

KNOWLEDGE PARTNER EVENT PARTNERORGANISED BY