#2018CADA 2018 Credit and Decision Analytics …...Golf Fancourt takes pride in their three Gary...

What does your ticket cost include?

Two nights’ accommodation; all meals and drinks; fun arrival activity; full access to conference and breakaway sessions; evening entertainment; airport return shuttles.

Powerful Data.Intelligent Insights.

2018 Credit and Decision

Analytics Conference

#2018CADA

The Credit and Decision Analytics Conference (CADA) was established with the purpose of promoting education and bringing back some fun to our industry. Our story started in 2015 when we delivered an inspirational conference that set the tone for a journey of learning. Each year we’ve built on this success and #2018CADA aims to be bigger and better than before.

Why attend?CADA is an exceptional platform for professionals working in the financial and retail sectors in Southern Africa and beyond to exchange knowledge, practical experiences, trends, developments, best practices and networking.

#2018CADA will be hosted at the internationally renowned business, leisure, and golf resort, Fancourt (George).

What to expect?We present quality speakers with industry-relevant knowledge and experience that will educate and provide valuable insights to our audience.

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S Single delegate rate:

R12 800.00 excl. VAT

International delegate:

$1 700 USD

Sharing delegates: (25% discount)

R19 200.00 excl. VATPrice for 2 delegates sharing

Group Discount:

Buy 4 tickets and get 1 free

Establish new connections.

Experience growth and development.

Learn from industry trends and content.

Professional networking.

What your package includes

Tuesday, 4 September 2018: Airport transfer from OR Tambo (Johannesburg) to hotel, accommodation (breakfast included), chaperone dinner.

Wednesday, 5 September 2018: Airport transfer from hotel to OR Tambo (Johannesburg), airport transfer from George Airport to Fancourt, full access to conference, all meals and drinks for the duration of conference.

Friday, 7 September 2018: Airport transfer from Fancourt to George Airport, airport transfer from OR Tambo (Johannesburg) to hotel, accommodation (breakfast included), chaperone dinner.

Saturday, 8 September 2018:Airport transfer to OR Tambo (Johannesburg).

Standard option:

$1 700 USD

PACKAGE OPTIONS

Extra Leisure Day:

$300 USD

NOTE: Leisure Day onSaturday, 8 September 2018:

Accommodation including breakfast, shuttle to popular mall, shuttle back to hotel,

chaperone dinnerSunday, 9 September 2018:Airport transfer to OR Tambo

International PackageInternational guests can opt for the single delegate rate payable in ZAR

(R12 800.00 excl. VAT) if they organise their own travel to and from George, South Africa

Single delegate

Sharing delegates(25% Discount)

Single delegate including shuttle tour (CPT only)

Full conference access

Accommodation

Meals and drinks Airport transfers (George airport)

Shuttle tour

Activity


GolfFancourt takes pride in their three Gary Player designed championship golf courses. Guests will get access to the Outeniqua Golf Course which is rated as one of the best courses in the world and is renowned for its year-round condition. This world-class parkland course captures the natural beauty of the Garden Route and meets the exacting expectations of champions as well as the needs of the improving golfer.

Sculpted into what Gary Player has described as his greatest feat as a course designer, The Links Golf Course is the golfing hallmark of the Fancourt Estate. Featuring an undulating, windswept terrain and dune-style landscape, the course is the collaborative handiwork of golfing icon and course designer, Gary Player, Phil Jacobs and Fancourt’s owner, Dr Hasso Plattner. The Links is currently voted number one in the country by Golf Digest South Africa. Attendees looking to play their round of golf at The Links, will need to pay extra for the shortfall upon booking.

Relax and play 18 holes at one of these two prestigious golf courses with Compuscan and Scoresharp hosts, Paul Andrews and Pieter van Heerden, and be treated to a delicious lunch at the halfway house of the course played.

MassageFancourt Spa believes that each guest is unique, their treatments are inspired from rituals from around the world. The four elements: Air, Water, Fire and Earth form the basis of all their treatments. The Spa team, draw upon their intuition to listen to your body’s needs, as well as your personal requests, to provide the ultimate spa experience created especially for you.

Satisfy all your needs by unwinding and letting yourself be pampered with a relaxing back, neck and shoulder massage and a light lunch.

Enjoy an activity upon arrival at #2018CADA. Select one of the following when you RSVP.

Activities


Cooking ClassAt Fancourt the appreciation of good food and wine is regarded almost as highly as the game of golf. As such, the estate’s four restaurants each cater to different occasions and tastes, from relaxed dining to more bespoke experiences with fine wines to match.

Have some fun with food when attending this cooking class hosted by one of Fancourt’s master chefs and Compuscan’s connoisseur of good food, Frank Lenisa, and learn trade secrets, for you to try at your next dinner party.

Gin TastingFancourt presents a unique gin tasting experience to CADA attendees. Guests are introduced to three elegant gins that are crafted using traditional recipes of citrus, spices and juniper berries, but are also infused with the piquant and aromatic botanicals. To further deepen the experience, the gin making process and the variants are described with tips and tricks to make the perfect gin-inspired cocktails with various condiments and garnishes. While enjoying the delights of gin, attendees have the opportunity to network in a social and relaxed atmosphere. You are guaranteed to have fun at this informative gin tasting experience with your Compuscan host, Remo Lenisa.

Mountain BikingThose not afraid to rough it up a bit can enjoy an adventurous 2-3 hour mountain bike ride through 40 kilometres of the luscious Knysna forest and surrounding fynbos. Compuscan host and avid biker, Dirk Lombard, with expert local mountain biker will guide you on a route, suitable for all levels, that takes you past the beautiful George Botanical Gardens. Attendees will be rewarded at the end of the trail with drinks and light snacks. Standard mountain bikes, helmets and water will be provided but you’ll need to bring comfortable clothing and shoes to get down and dirty in.

Leisure and RelaxFor those who want to take it easy and just relax after their travels, Fancourt offers a wide range of opportunities for attendees to explore. Take a walk or jog on one of the many beautiful short- and long-distance walking and running trails on the estate while enjoying the Outeniqua Mountains, and surrounding fauna and flora unique to the region. Those seeking some respite, are welcome to enjoy Fancourt’s aqua facilities, including outdoor, indoor and heated pools, jacuzzi, and sauna; or simply soak up the Garden Route atmosphere while enjoying lunch and open bar. This is an excellent opportunity to socialise with Compuscan hosts and network with the other attendees. CADA guests also have access to a gym, 4 tennis courts, table tennis and pool tables.

Live EntertainmentCompuscan hosts know the value of working hard and playing harder. #2018CADA boasts top-quality food created by master chefs and great entertainment at our gala dinner.


08:00 Conference Registration Starts08:00 Activities to kick off12:00 Light lunch and networking (Club Lounge)

18:30 Welcoming dinner (Dress code: smart casual)

Day of arrival5 September 2018

06:00 - 08:00 Breakfast (La Cantina)08:00 Conference Starts

19:00 Gala dinner (Dress code: smart casual)

Day 26 September 2018

06:00 - 08:30 Breakfast (La Cantina)08:30 Conference Starts

13:00 Closing lunch

Day 37 September 2018


Cutting Out the Noise Around Financial Technology

Fintech trends and pointers to success for financial services firms.Technology presents many wonders but with the rapid rate at which tech changes, it’s difficult for financial services firms to keep up. Paul shares insights into the latest trends in fintech and how companies can successfully implement them to stay on top.Paul MitchellFintech and Blockchain Lead, PWC Consulting

Bitcoin, cryptocurrency, and blockchain benefits for financial services firms. Bitcoin, cryptocurrency, blockchain... What does it all mean? On the one hand, they are seen as buzzwords, but on the other hand, they point to important forces in the information and financial services industries. To help you make sense of it, Simon Dingle will debunk the myths surrounding Bitcoin and blockchain, and outline what the new era of money means for you and your business.Simon DingleKeynote Speaker

The future of digital identification technology.Fraudulent identification documents cost the financial, retail, and related industries trillions of dollars a year. The manual identification systems, currently used by most companies, are laborious, costly and sensitive to human error or additional criminal activity. David Thomas will highlight how digital identification technology will help now and in the future. David Thomas Co-Founder & Head of Product, This Is Me

Economics for Financial Services

Economic and political outlook of financial services for 2018 and beyond. Annabel is presenting the expected medium-term business cycle forecast, while also analysing structural changes and emerging trends in the economy, including GDP growth, consumption spending, fixed investment, inflation, interest and exchange rates. Annabel BishopChief Economist, Investec

The world of Open Banking.Open Banking is the use of open APIs, provided by financial institutions, used by third party providers to build applications and services around consumers financial information.Dmitry DrabkinCo-founder, TruID

Programme


Advanced Analytics for Financial Services

Analytics to improve debt counselling payment collection ratios. Through the use of predictive analytics, Benay is talking about improving debt counselling payment collection ratios by reducing non-payments before they occur, and improving recovery of missed payments after they occur. Benay Sager COO, IDM Group

Empowering cybersecurity practitioners with advanced analytics and machine learning.Digitalisation brings many improvements to our lives and businesses, but with it comes an entirely new threat – cybercrime. Eleanor will present how advanced analytics and machine learning are empowering the ways cybersecurity practitioners detect and manage cybercrime intrusions.Eleanor WeaverDirector Middle East and Africa, Darktrace

The application of internet chat bots for financial services firms.The huge increase in active online users means financial services firms have experienced high volumes of requests. Traditionally, to address this issue companies use call centres, which are costly, have high employee turnover and aren’t always reliable – depending on the agent. Craig’s solution is chat bots! Using the latest in human-computer interaction technology, these bots handle the mundane tasks that bog down call centres, freeing your employees to do the tasks computers can’t – yet!Craig McLeodOperations Director, GotBot

Pricing and optimisation in credit.One of the most difficult challenges for a company is pricing, especially in the credit industry which carries the burden of debt. Pricing in the lending industry needs to take into account what the consumer is willing to pay, limitations regulated by legislation, and whether or not the pricing is optimised for the lender’s profit margins. Xolani and Louis discuss the dynamic between pricing and optimisation in the credit industry.Xolani NkosiManager, Pricing and Profitability, African Bank

Louis Pienaar Manager, Pricing and Profitability, African Bank

Protecting Your Firm from Risks

Why and how to implement PEPs and sanctions screening.Day-to-day customers aren’t the only people who pose risks to companies. Politically exposed persons, those entrusted with important public functions, and their acquaintances carry the potential of being involved in bribery and corruption, both of which can impact companies and governments. In his talk, Joel emphasises why it is important to screen for PEPs and sanctions, and how companies can implement such processes.Joel LangeMD, C6

An employee screening strategy to manage people risk. A company is only as good as the talent they hire. New employees carry unknown risks that could have a significant impact on a company. Jenny will talk about how having an employee screening strategy can help protect employers ensure they hire honest, ethical and dedicated employees.Jenny ReidSocial Media Risk Analyst, iFacts

Social media screening as a risk mitigation tool.All companies carry risks when dealing with customers or business owners. Determining that risk can be difficult for companies without the right tools. Farhad is presenting how social media can be used to help companies screen those with whom they are doing business in order to mitigate risks and avoid the financial implications of those risks.Farhad BhyatSocial Media Risk Analyst, iFacts

Credit health in the workplace: managing people risk and contributing to a fair and accessible credit market.Employee wellness programmes include employees’ financial health as well! Magauta will present how employers are using various interventions to improve employee credit health and in the process, prevent fraud and other behaviours from manifesting in employees.Magauta MphahleleFounder and CEO, Ithuseng Credit Solutions (ICS)


Leveraging the Power of Alternate Credit Data

How to leverage the predictive power and financial inclusion ability of readily available alternative data.Most companies, big and small, are looking towards data to help augment their business practices or mitigate risks. Data is powerful in that predictive models can be created that allow companies to make more informed business decisions based on these predictions. But what happens when there isn’t traditional credit data available? Jacobus presents a solution – using alternative data for powerful predictions and enabling financial inclusion.Jacobus Eksteen Scoring Analyst, Compuscan

The application of psychometric scoring for other industries including collections, fraud and insurance.With customers, come risks. Determining the degree of risk in multiple industries is complicated, especially if there isn’t enough industry data on a consumer to establish the risk or predict risky behaviour. Gary presents a solution that uses psychological profiles, determined by psychometric scoring, to understand the consumer and to apply these scores to companies in the collections, fraud and insurance industries.Gary Brown Business Development Director, Creditinfo

Tenant score using rental payments data.Renting property to those without credit histories is very risky and a difficult obstacle to overcome. Knowing your tenant and their payment history is one of the best indicators of future payment behaviour. Louw tells us how companies can use rental payments as alternate data to obtain a tenant score to predict tenant payment behaviour.Louw LiebenbergCEO, PayProp

Information Sharing and SME Financing in South Africa

SME repayment information sharing. Reducing information asymmetry and access to finance is cited as the biggest impediment to SME finance. Karl will be presenting an initiative underway to improve SME repayment information sharing.Karl WestvigCEO, Retail Capital

Loyalty and Rewards Management: Being Passionate about Customer Experience

Turning rewards programmes into key business tools to drive profitability and reduce expenditure.Customers are not always easy to please, and will quickly jump to another company if they feel unappreciated or if they can obtain the product or service elsewhere. The shift of customers moving to another company has significant financial implications. Sonja explains why a loyalty and rewards programme is an integral business tool to drive profitability and reduce expenditure to get real ROI.Sonja FourieHead of Absa Rewards & VAS

Loyalty influencing customer experience. Are companies doing enough to give their customers the best experience they can? It’s difficult for companies to understand each and every customer’s needs, wants and expectations. If one of these aren’t satisfied, the company risks losing a customer and, due to the viral nature of social media, many more. Fraser is talking about the importance of delivering good customer experiences and rewarding your loyal customers.Fraser LambExecutive Chairman of Africa & CEO of South Africa, McCann

Staff rewards programmes that drive customer experience. Customer acquisition and retention isn’t only affected by your product. Companies struggle to address employee happiness and work satisfaction, which play a significant role in how your customer experiences your company. Leigh will present a way to drive customer experience by implementing programmes that reward staff.Leigh MoonManaging Executive, Client Experience, SA Home Loans

Digital Marketing

Using customer and bureau data for customer segmentationKnowing who your consumer is on holistic and granular levels isn’t an easy task for many companies. Thabo presents Compuscan’s solution – a segmentation service that uses your consumer data, enriched with our bureau and non-bureau data, publicly-available data, marketing data, and our marketing variables to give you a complete view of your consumer or potential target market. This service helps companies pinpoint and categorise consumers according to groups and types based on many factors, such as: age, income range, location, gender, risk, lifestyle, and online digital information.Thabo HermanusMD, Compuscan Group

Law and Regulation for Financial Services Firms

The practical impact of the Cybercrimes Bill on financial institutions.The Cybercrimes Bill will have a significant impact on many organisations and individuals. Unfortunately, the impact is mostly negative and frankly quite daunting. It has serious practical implications for everyone, including all internet users. Which is why Lisa is discussing the implications of the Cybercrimes Bill and what it means for your business.Lisa Emma-IwuohaAssociate Attorney, Michalsons

Must I comply with GDPR?The deadline to comply with the General Data Protection Regulation (GDPR) has just passed. People all over the world are rushing to comply and are working hard to implement the required controls. The big question is: do you have to comply with it with the GDPR? Who does the GDPR apply to? What is the territorial scope of the GDPR? John’s talk will help you understand what GDPR is and if you should be complying with it.John GilesManaging Attorney, Michalsons

Direct marketing under POPIA: Q&A panel discussion. The Protection of Personal Information Act (POPIA) has raised many questions across a wide range of industries with regard to how companies can utilise direct marketing techniques within the scope of the new Act. John and Lisa discuss the implications POPIA has on direct marketing and will field questions audience members have regarding the Act and how it affects their marketing strategies. John GilesManaging Attorney, Michalsons Lisa Emma-IwuohaAssociate Attorney, Michalsons

The Prescription Bill and its impact on the credit industry.The credit industry is sensitive to many factors; one of the biggest factors is regulation and legislation. The Prescription Bill has a significant impact on the industry. Michelle explains how the Prescription Bill, which aims to regulate the period of time a debtor is responsible for their debts under certain circumstances, challenges the mechanisms of the credit industry.Michelle Kelly-LouwProfessor of Law, Department of Mercantile Law, University of South Africa


Our Speakers

Eleanor WeaverDirector Middle East and Africa, Darktrace

Jenny ReidFounder & Owner, iFacts

Craig McLeodOperations Director, GotBot

Farhad BhyatSocial Media Risk Analyst, iFacts

Annabel BishopChief Economist, Investec

Benay SagerCOO, IDM Group

Joel LangeMD, C6

Jacobus EksteenScoring Analyst, Compuscan


Fraser LambExecutive Chairman of Africa & CEO of South Africa, McCann

Gary BrownBusiness Development Director, Creditinfo

John GilesManaging Attorney, Michalsons

David Thomas Co-Founder & Head of Product, This Is Me

Michelle Kelly-LouwProfessor of Law, Department of Mercantile Law, University of South Africa

Louw LiebenbergCEO, PayProp

Dmitry DrabkinCo-founder, TruID

Xolani NkosiSenior Manager: Pricing and Underwriting, African Bank

Louis PienaarCredit Analyst, African Bank

Sonja FourieHead of Absa Rewards & VAS

Lisa Emma-IwuohaAssociate Attorney, Michalsons


Paul MitchellFintech and Blockchain Lead, PWC Consulting

Magauta MphahleleFounder and CEO, Ithuseng Credit Solutions (ICS)

Simon DingleKeynote Speaker

Leigh MoonManaging Executive: Client Experience, SA Home Loans

Your FacilitatorsMichael JacksonMichael has over 30 years of experience. Born in Britain, educated in London, and trained in business strategy development and communication, he has personally worked for business leaders such as Richard Branson and Bill Gates, as well many leading global businesses such as Qatar Airways, HP, Goodyear and Barclays.

Today, Michael is internationally sought after as a professional speaker and has also become globally renowned as a specialist on the subject of change in a business context. He has carved out an enviable reputation as one of the best business-to-business speakers and facilitators on the global professional circuit by speaking at around 160 conferences and seminars a year since 1990, across Africa, Asia, Europe, the USA and the Middle East; to audiences ranging from factory workers to Heads of State.

He is consistently rated by his clients, conference organisers and audiences alike as ‘simply outstanding’ for the way he creates and delivers powerful messages – woven with personalised individual company and industry business messages to precisely suit every audience.

Michael has the ability to consistently and successfully predict and detail changing market performances, trends and consumer behaviour with unerring accuracy for companies, industries and markets around the world – and all while motivating his business audiences to perform to a better personal standard.

Ryan Hogarth The author of the recently published “How to Win Influence & Friend People”. He has spent the last 5 years immersing himself in the world of social media, mobile and general technology to understand how these have caused the seismic shift in business thinking we have seen in the last decade.

He maintains a regular blog and has written for Die Beeld, Meetings SA, BusinessTech, Franchise Warehouse, Skyways, Human Capital Review & Shop-SA. He has worked with such clients as Ernst & Young, IBM, ITWeb, General Motors, FNB and Telkom.

As a sought-after speaker on change, communication and social business, Ryan has expert knowledge of the changing face of business being created by mobile technology, social media and eBusiness; not just as marketing tools but the impact on Human Resources as well as risk and privacy implications brought by the social generation. Some of the largest companies have employed Ryan to help provide insight into the new, fertile, as yet unexplored environment of social business.


Your Hosts


Remo LenisaCEO, Compuscan Group

Thabo HermanusMD, Compuscan Group

Pete van HeerdenManaging Executive, Scoresharp

Frank LenisaCMO, Compuscan

Mike ReillyCIO, Compuscan Group

#2018CADA 2018 Credit and Decision Analytics …...Golf Fancourt takes pride in their three Gary...

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