2018 Product Portfolio Supplement - StarkeyPro › pdfs ›...

Product Portfolio2018

S U P P L E M E N T

I N T R O D U C I N G

R

The hearing technology you’ve been waiting for.

We’ve reimagined rechargeable

Say hello to Muse™ iQ Rechargeable, our best-in- class lithium-ion solution. It lasts 20 percent longer and it’s 30 percent smaller than other systems — and is 100 percent easy-to-use. Plus, our fast charging and convenient system ensures your patients will never be left without hearing.

Your patients live in an increasingly active, connected and complicated world. That’s why we’ve reimagined Muse iQ Rechargeable — to give patients a hearing aid they barely need to think about — one they can just grab, go and live life to the fullest.

At Starkey®, our goal is to provide you with patient-focused solutions to help more patients hear better and live better. And now, with Muse iQ Rechargeable, you can fit your patients with the smartest rechargeable hearing technology ever.

From setup and design to daily use and care, no other hearing technology compares.

30%Smaller

20%LongerLasting

100%Easy

To Use

30%Smaller

20%LongerLasting

100%Easy

To Use

30%Smaller

20%LongerLasting

100%Easy

To Use

MUSE iQ | PRODUCTS

Feature overview

*CIC style only. **RIC R and micro RIC 312t styles only.

Feature Premium i2400

Advanced i2000

Select i1600

Platform: Synergy

Sound Imaging: Channels | Bands 24 20 16

Bandwidth:Extended 10 kHz

Operating System: Acuity OS 2

900 MHz Wireless Technology: 900sync

Wireless Streaming: Pristine Audio Streaming

Speech Compression: Acuity Speech Optimization

Spatial Awareness: Acuity Immersion*

Music Optimization: Music Enhancement

Music Memory

Music Adaptation 1 2 3 4 1 2 3 4 1 2 3 4E2E Music Adaptation

Ear-to-Ear Technology: Acuity Binaural Imaging

E2E Wind Noise Management 1 2 3 4 1 2 3 4 1 2 3 4E2E Machine Noise Adaptation 1 2 3 4 1 2 3 4 1 2 3 4

E2E Directionality

E2E Phone Streaming

Environment Manager: Acuity Lifescape Analyzer

Music 1 2 3 4 1 2 3 4 1 2 3 4Speech 1 2 3 4 1 2 3 4 1 2 3 4

Speech and Noise 1 2 3 4 1 2 3 4 1 2 3 4Machine Noise 1 2 3 4 1 2 3 4 1 2 3 4

Wind 1 2 3 4 1 2 3 4 1 2 3 4Noise 1 2 3 4 1 2 3 4 1 2 3 4

Acuity Quiet 1 2 3 4 1 2 3 4 1 2 3 4

Directional Processing: Acuity Immersion

Channels* 24 20 16Immersion*

Adaptive*

Dynamic*

Directional*

Noise Control: Acuity Voice

Noise Reduction Strength 1 2 3 4 1 2 3 4 1 2 3 4

Feedback Management: WhistleFree Feedback Cancellation

Frequency Lowering: Speech Shift

Tinnitus Technology: Multiflex Tinnitus Technology

Wireless Accessory Compatibility: SurfLink Accessories

Rechargeable Option**

MUSE iQ | PRODUCTS

Listening environments

Our lineup of products enhances many different listening environments. What your patients need depends on their lifestyles and how active they are.

Listening Environments Technology Levels

Crowd

Party

Car

Workplace

Meeting

Restaurant

Home

Worship

Theater

Mall

Outdoors

Conversation

Adva

nced

Prem

ium

Select

Synergy and Acuity OS 2 have advanced Muse iQ hearing solutions for all patients with:

Made for thespeed of life

ACUITY IMMERSION

Brings presence to hearing

• Accesses a broad frequency range for the externalized perception of sound

• Takes advantage of microphone placement for Muse iQ CIC to aid with high-frequency information for improved sound quality and environmental awareness

ACUITY IMMERSION DIRECTIONALITY

A more natural listening experience

• Restores the ear’s natural directivity pattern

• Available on all products with directional microphones

• Offers a continuously adaptive, multi-channel system that uses independent null steering to preserve speech

• Uses Speech ID to prioritize conversations with up to 6 dB of speech enhancement, even when it occurs behind the patient

• Is binaural and ensures optimal performance and switching

• Delivers consistent, high-fidelity sound to enhance conversation participation

NEW MUSE iQ RIC RECHARGEABLE

The new Muse iQ Rechargeable

• Immersive sound for true listening enjoyment

• Longest lasting charge delivers over 30 hours of superior hearing with streaming

• Smallest rechargeable hearing aid available today

• Patient-focused 15-minute quick charge

• All-in-one charger lets patients grab their hearing aids and go

• First rechargeable CROS system available for patients with single-sided hearing loss

MUSE iQ | PRODUCTS

MUSIC ENHANCEMENT

Provides a completely new prescription for unprecedented listening enjoyment for music

• Research conducted with professional musicians and validated by hearing aid wearers

• Focuses on music enjoyment, desired loudness and sound quality

• Makes soft music sound audible

• Can be easily fit to accommodate each patient’s subjective hearing preferences

• Adapts to improve music listening sound quality automatically

INTERACTIVE INTELLIGENCE

Our fastest environmental transition system

• Delivers at the speed of patients’ lives with environmental shifts that adjust five times faster than the previous iteration of Acuity OS

• Aids patients who are in conversation, allowing them to experience natural and transparent transitions in real time

MUSE iQ | PRODUCTS

ACUITY QUIET

Preserving peace and quiet

• Works in conjunction with Acuity Voice to reduce circuit noise over a wider range of input levels providing a high-fidelity listening experience regardless of the level of background noise

SPEECH INDICATORS FOR MEMORY

Descriptive indicators for your patients

• Gives situational, rather than numeric, memory indicators for a long list of patient activities (restaurant, home, etc.)

SMART VC

Gain increases across all channels not already at their maximum

• Offers increased dB even if one channel hits its max, allowing users to receive expected volume gains

PERSONALIZED INITIAL FIT PROTOCOL

Our latest, optimized fitting protocol for Inspire software

• Allows for a faster, better and more personalized best fit

• Shortens the time spent on fitting patients, allowing you to dedicate more time to counseling

MUSE iQ | PRODUCTS

ACUITY BINAURAL IMAGING

Ear-to-ear adaptation resulting in coordinated and seamless listening

• Provides ultra-high definition audio bringing a more natural ear-to-ear experience

• Allows speech audibility to be preserved with collaborate decision making while simultaneously maintaining comfort

ACUITY LIFESCAPE ANALYZER

Our most rigorously tested environmental detection system ever, designed for today’s complex listening environments

• Utilizes Artificial Intelligence to perform the human-like task of classifying multiple acoustic environments simultaneously and adapting hearing aid parameters accordingly

• Includes seven automated sound classes: music, speech, speech in noise, industrial noise, wind, noise and quiet

EXPERIENCE MANAGER

Intelligent initial fitting settings adjusted to accommodate your patients’ needs

• Provides new users with recommended gain settings to increase patient comfort and satisfaction

ULTRA-HIGH DEFINITION SOUND WITH 900SYNC

An audio experience powered by Starkey Sound™

• Offers ultra-high definition audio with Synergy™ and 900sync™ technology

• Gives patients the most natural, coordinated and connected hearing experience

MUSE iQ | PRODUCTS

ADDITIONAL BENEFITS

Muse iQ comes with Starkey’s best-in-class features — resulting in hearing aids your patients will want to wear every day

• Starkey CROS System — patients with CROS or BiCROS needs are able to hear the world around them — in full, pristine sound

• Ear-to-ear phone streaming — made to improve phone understanding, 900sync streams the caller’s voice to both ears, making phone conversations easier than ever

• WhistleFree Feedback Cancellation — the only proactive feedback management system that anticipates feedback and can be personalized for each product and patient

• Speech Shift — enhances real-time audibility by identifying high-frequency speech cues and replicating them in lower frequencies

• Surface™ Nanoshield — our next-generation moisture and wax repellent ensures reliability and durability

• Multiflex Tinnitus Technology — our patent-pending tinnitus solution is designed with personalization and flexibility in mind and is now standard in all styles and technology levels

ACUITY VOICE

Provides optimal audibility for speech

• Operates parallel to Acuity Lifescape Analyzer

• Runs a two-part algorithm using dynamic voice identification, coupled with spectral noise control that calculates appropriate gain on a per-channel basis

• Provides up to 20dB of noise reduction

• Instantly applies variable noise adaptation in all channels, even between each pause of speech

ACUITY SPEECH OPTIMIZATION

Our proprietary multi-segment compression architecture combines speech audibility and overall comfort to achieve Starkey Sound

• Extends bandwidth by higher sampling rate to take full advantage of high-frequency cues

• Enhances frequency adjustability across the bandwidth with expanded channel structure

RIC RRECEIVER-IN-THE-CANAL RECHARGEABLE

Fitting Range

Muse iQ RIC R 60

Muse iQ RIC R 50

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

Color Guide

Standard Colors

BronzeSlate Sterling ChampagneBright White with Sterling

Black Espresso

Patient Features

• Tinnitus Technology

• CROS System

• Rechargeable

• Telecoil

• Wireless Connectivity

Compatible with all SurfLink accessories

50 Gain Data 60 Gain Data

Measurement ANSI/IEC 2cc Coupler

IEC OES Coupler

ANSI/IEC 2cc Coupler

IEC OES Coupler

Peak OSPL90 (dB SPL) 115 127 120 131

HFA OSPL90 (dB SPL) 109 N/A 117 N/A

RTF OSPL90 (dB SPL) N/A 119 N/A 127

Peak Gain (dB) 50 63 60 71

HFA Full-On Gain (dB) 45 N/A 56 N/A

RTF Full-On Gain (dB) N/A 55 N/A 65

Frequency Range (Hz)

i2400, i2000, i1600 <100-9600 <100-9600 <100-9200 <100-9600

Reference Test Freq. (kHz) N/A 1.6 N/A 1.6

HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A

Reference Test Gain (dB) 32 44 40 52

Equivalent Input Noise (dB) 26 26 26 26

Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3

Induction Coil Sensitivity

HFA SPLITS (ANSI) (dB SPL) 84 N/A 95 N/A

MASL (IEC) (dB SPL) 77 N/A 84 N/A

ANSI/IEC Battery Current (mA)

0.6* 0.5* 0.6* 0.6*

Idle Current (mA) 0.5* 0.5* 0.5* 0.5*

Estimated Lithium ION Battery Life

Battery Life 30+ hours with streaming

Charging time 1 hour charge: 9 hours of use with streaming30 minute charge: 4.5 hours of use with streaming15 minute charge: 2.5 hours of use with streaming

Tinnitus Therapy Stimulus

Max RMS Output (dB SPL) 87 87

Weighted RMS Output Level (dB SPL) 87 87

Max 1/3 Octave Output (dB SPL) 87 87

Matrices: 115/50, 120/60

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 100000

80

70

60

50

40

30

20

10

45

115

105

95

85

75

65

55

125

Matrix 115/50

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 1000010

90

80

70

60

50

40

30

20

50

130

120

110

100

90

80

70

60

Matrix 120/60

i2400 | i2000 | i1600MUSE iQ

SurfLinkMobile 2

SurfLinkProgrammer

SurfLinkMedia 2

SurfLinkRemote

SurfLinkRemote Microphone 2

SurfLinkMini Mobile System

Muse iQ RIC R AP 60

Muse iQ RIC R AP 70

Fitting Range

Patient Features


• CROS System

• Rechargeable

• Telecoil


i2400 | i2000 | i1600MUSE iQ

RECEIVER-IN-THE-CANAL RECHARGEABLE Absolute Power

RIC R AP

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 1000020

100

90

80

70

60

50

40

30

60

140

130

120

110

100

90

80

70

Matrix 130/70

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

100 1000 1000010

90

80

70

60

50

40

30

20

50

130

120

110

100

90

80

70

60

Matrix 123/60

Matrices: 123/60, 130/70

60 AP Gain Data 70 AP Gain Data


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 123 133 130 140



Peak Gain (dB) 60 70 70 81




i2400, i2000, i1600 <100-5500 <100-5700 <100-5800 <100-5700





Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3





0.5* 0.5* 0.6* 0.5*

Idle Current (mA) 0.5* 0.5* 0.5* 0.5*

Estimated Lithium ION Battery Life

Battery Life 30+ hours with streaming

Charging time 1 hour charge: 9 hours of use with streaming30 minute charge: 4.5 hours of use with streaming15 minute charge: 2.5 hours of use with streaming





Color Guide

Standard Colors


Black Espresso


SurfLinkMobile 2

SurfLinkProgrammer

SurfLinkMedia 2

SurfLinkRemote



MUSE iQ | PRODUCTS

LED charging indicators: patients know when their hearing aids are charging and when charging is complete

All-in-one charger: holds enough charge to provide portable charging 3 times without plugging in to the wall

Easy-open charger case: small, covered and easy-to-use charger case that can be used to carry and store hearing aids when not in use

Auto-on: hearing aids automatically turn on when removed from charger

The new Muse iQ Rechargeable

MUSE iQ | PRODUCTS

Dimensions 3.5”x 4”x 2” (88.9 mm x 101.6mm x 50.8mm)

Weight 139.6g

Battery Capacity 850 mAh

Battery Charge Time Less than 4 hours

Battery Quick Charge1-hour charge: 9 hours of use with streaming30-minute charge: 4.5 hours of use with streaming15-minute charge: 2.5 hours of use with streaming

Power Supply Plug Micro-USB

Power Supply Built-in, lithium-ion rechargeable

Cord-free ChargingAfter initial charge, two hearing aids can be fully charged three times before the Synergy Charger needs to be connected to Micro-USB.

Color Black

LED Displays red and green colors

Operating Temperature

0ºC to +40ºC, [32ºF to 104ºF]

At the maximum operating temperature of 40°C (104°F), the hearing aid case temperature may reach 42°C (108°F).

Storage Temperature -10ºC to +45ºC, [14ºF to 113ºF]

Operating Humidity 10%-95% rH

TECHNICAL DATA

BEHIND-THE-EAR

Muse iQ Power Plus BTE 13

POWER PLUS BTE 13 Patient Features


• CROS System

• Telecoil


FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

15

25

35

45

55

65

75

85

95

65

75

85

95

105

115

125

135

145

100 1000 10000

Matrix 140/80with Earhook

FO

G 5

0 (

dB

)

Frequency (Hz)

FOG 50OSPL90

OS

PL

90

(d

BS

PL

)

15

25

35

45

55

65

75

85

95

65

75

85

95

105

115

125

135

145

100 1000 10000

Matrix 140/80with Thin Tube

Earhook Thin Tube


IEC OES Coupler


IEC OES Coupler

Peak OSPL90 (dB SPL) 140 142 132 136



Peak Gain (dB) 80 84 76 82




i2400, i2000, i1600 <100-5100 <100-6400 <100-5700 <100-7000





Harmonic Distortion

500 Hz (%) <3 <3 <3 <3

800 Hz (%) <3 <3 <3 <3

1600 Hz (%) <3 <3 <3 <3





2.5* 1.8* 2.5* 1.8*

Idle Current (mA) 1.5* 1.5* 1.5* 1.5*

Estimated Battery Life for 16-Hour Day

13 Zinc Air (days) 7-10* 7-10* 7-10* 7-10*





Matrices: 140/80 Battery Size: 13

i2400 | i2000 | i1600MUSE iQ / IP RATING 68

Color Guide

Standard Colors


Black Espresso


SurfLinkMobile 2

SurfLinkProgrammer

SurfLinkMedia 2

SurfLinkRemote



Fitting Range

Hea

rin

g L

evel

in d

B (

HL

)

Frequency (Hz)

0

10

20

30

40

50

60

70

80

90

100

110

120

250 500 1K 2K 8K4K

USA CANADA KOREA

FCC ID: EOA-

EXPSTANDARD

IC: 6903A-

EXPSTANDARD

KCC ID: MSIP-CRM-EOA-

EXPSTANDARD

RIC R FCC ID:

EOAMUSEIQRECHG

RIC R IC:

6903A-MUSEIQRECHG

Power Plus BTE 13 FCC

ID: EOA-MUSEPOWER13

Power Plus BTE 13 IC:

6903A-MUSEPOWER13

The Starkey CROS System includes products specifically designed for patients who need sound routed to a better hearing ear. Starkey’s CROS solution transmits sound wirelessly from a microphone placed on a patient’s non-functional ear to a receiver fitted on a patient’s better hearing ear. Devices can also be configured as a BiCROS solution for a patient who needs amplification in his or her better hearing ear.

• Clear and consistent wireless streaming using 900sync™ technology

• Acuity OS 2 brings audibility and speech understanding to patients in any environment

• Full Acuity™ Immersion Directionality on the CROS transmitter

• Telecoil standard in Muse™ iQ CROS receivers

• Compatible with SurfLink® accessories

Muse iQ RIC R CROS is compatible with Muse iQ RIC R

Muse iQ RIC 312t CROS is compatible with Muse iQ RIC 312t

Muse iQ micro RIC 312t CROS is compatible with Muse iQ micro RIC 312t

Muse iQ mini BTE 312 CROS is compatible with Muse iQ mini BTE 312

Muse iQ BTE 13 CROS is compatible with Muse iQ BTE 13

Muse iQ Power Plus BTE 13 CROS is compatible with Muse iQ Power Plus BTE 13

Compatibility

ModelBattery size

IEC code

ANSI code

Muse iQ RIC R CROS N/A N/A N/A

Muse iQ RIC 312t CROS 312 PR41 7002ZD

Muse iQ micro RIC 312t CROS 312 PR41 7002ZD

Muse iQ mini BTE 312 CROS 312 PR41 7002ZD

Muse iQ BTE 13 CROS 13 PR48 7000ZD

Muse iQ Power Plus BTE 13 CROS 13 PR48 7000ZD

Battery Information

Audio Quality: 20 kHz sampling frequency

Audio Information

Antenna type: Integral Dual Parallel Loop Antenna

Operation frequency: 902-928 MHz

Occupied bandwidth(99% BW):

300 kHz

Modulation: FSK

Operating range: 1 m

Wearing options: Receiver-In-Canal and Behind-The-Ear

Use case:Streaming of audio signal to receiving hearing aid on the other ear

Transmit Power:

RIC R: -19 dBmRIC 312t: -20.18 dBm micro RIC 312t: -22 dBmmini BTE 312: -23 dBm BTE 13: -25 dBm Power Plus BTE 13: -22 dBm

Radio Information

Special Features

General Information

Transportation and storage conditions for Zinc Air Products:-40°C (-40°F) to +60°C (140°F) and 10%-95% rH. Your hearing aids are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 50°C (122°F).

Transportation and storage conditions for the RIC R:Your hearing aids and charger should be stored within the temperature and humidity ranges of -10°C (14°F) to +45°C (113°F) and 10%-95% rH. The charging temperature range is between 0°C (32°F) and 40°C (104°F). Your hearing aids are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 40°C (104°F). At the maximum operating temperature of 40°C (104°F), the hearing aid case temperature may reach 42°C (108°F).

Safety Standards:Meets IEC 60601-2-66 safety standard and IEC 60601-1-2 EMC standard.

CROS SYSTEMMUSE iQ RIC R, RIC 312t, MICRO RIC 312t, MINI BTE 312, BTE 13 & POWER PLUS BTE 13

MUSE iQ i2400 | i2000 | i1600

© 2018 Starkey. All Rights Reserved. 86096-000 1/18 BKLT2966-01-EE-ST

*Results will vary based on wireless usage.

The data for Starkey hearing instruments are obtained and performance is expressed according to ANSI S3.22 (2009), IEEE C63.19 (2011), IEC 60118-7 (2005)

and IEC 60118-0 (1983) with Amendment 1 (1994-01). The Starkey proprietary Real Time Analyzer and the Starkey Automated Design Verification Test System

(SADVTS) comprise the basic test equipment. Data may be subject to change with product refinement.

Because of the adaptive signal processing capabilities of Starkey hearing instruments, the hearing instrument must be set to test mode to compare the actual

performance of the hearing instrument with these specifications. Starkey hearing instruments may be set to test mode with Inspire by reading the hearing aid and

selecting the “Hearing Aid Test” screen from the menu on the left side of the Inspire window, then selecting the “Full on Gain” button.

Measurements Conditions and Recommendations

2018 Product Portfolio Supplement - StarkeyPro › pdfs ›...

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