2018 Budget Presentation Department of Code Enforcement ...

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2018 Budget Presentation Department of Code Enforcement & Animal Care & Control September 6, 2017 TABLE OF CONTENTS DIVISION DETAIL ............................................................................................................... 246 600‐1201 CODE ENFORCEMENT & 600‐1208 RENTAL UNIT INSPECTION ............................ 2‐19 600‐1207 ANIMAL CARE &CONTROL ......................................................................................... 20‐32 219 UNSAFE BUILDING .................................................................................................................... 33‐43 221 LANDLORD REGISTRATION...................................................................................................... 44‐46 POWERPOINT PRESENTATION .................................................................................. 4768

Transcript of 2018 Budget Presentation Department of Code Enforcement ...

Page 1: 2018 Budget Presentation Department of Code Enforcement ...

2018BudgetPresentation

DepartmentofCodeEnforcement

&

AnimalCare&ControlSeptember6,2017

TABLEOFCONTENTS

DIVISIONDETAIL...............................................................................................................2‐46

600‐1201CODEENFORCEMENT&600‐1208RENTALUNITINSPECTION............................2‐19600‐1207ANIMALCARE&CONTROL.........................................................................................20‐32219UNSAFEBUILDING....................................................................................................................33‐43221LANDLORDREGISTRATION......................................................................................................44‐46

POWERPOINTPRESENTATION..................................................................................47‐68

Page 2: 2018 Budget Presentation Department of Code Enforcement ...

City of South Bend, Indiana 2018 Budget

Department 600-1201 - Code Enforcement & 600-1208 - Rental Unit Inspection

Fund Type Enterprise Control City Funds

2017 2018 Budget2015 2016 Amended 06/30/17 Proposed Forecast Variance %

Actual Actual Budget Actual Budget 2019 2020 2021 2022 2017-2018 ChangeRevenue

Licenses & Permits 11,153 17,171 20,000 9,250 17,500 - - - - (2,500) -13%Charges for Services 286,879 246,395 123,083 83,410 110,500 110,500 110,500 110,500 110,500 (12,583) -10%Fines, Forfeitures, and Fees 108,391 156,610 280,000 42,864 276,000 279,000 282,000 285,000 288,000 (4,000) -1%Donations - - - - - - - - - - - Other Income 199 8,725 2,183 1,697 - - - - - (2,183) -100%Transfers In 2,033,776 1,481,100 1,438,451 719,226 168,891 1,653,982 1,755,626 1,777,065 1,796,440 (1,269,560) -88%

Total Revenue 2,440,398 1,910,001 1,863,717 856,446 572,891 2,043,482 2,148,126 2,172,565 2,194,940 (1,290,826) -69%

Expenditures by TypePersonnel

Salaries & Wages 609,905 630,823 736,855 331,208 846,046 861,636 920,867 937,853 955,128 109,191 15%Fringe Benefits 255,551 297,203 354,117 153,031 414,205 426,151 453,880 457,125 460,424 60,088 17%

Total Personnel 865,456 928,026 1,090,972 484,239 1,260,251 1,287,787 1,374,747 1,394,977 1,415,553 169,279 16%

Supplies 56,213 27,242 47,842 13,204 58,025 61,763 60,375 63,575 64,375 10,183 21%

Services & ChargesProfessional Services 69,360 51,754 17,273 3,904 15,000 15,000 15,000 15,000 15,000 (2,273) -13%Printing & Advertising 14,157 9,526 16,500 6,198 16,500 16,500 17,000 17,500 18,000 - 0%Utilities - - - - - - - - - - - Education & Training 5,391 1,325 19,554 4,894 19,500 19,600 20,400 20,400 20,400 (54) 0%Travel 1,346 - 1,900 7 3,000 3,400 3,000 3,000 3,000 1,100 58%Repairs & Maintenance 615,462 34,657 40,000 21,281 50,800 52,000 51,800 51,800 51,800 10,800 27%Other Interfund Allocations 30,207 128,839 216,222 108,114 297,288 302,539 302,539 302,539 302,539 81,066 37%Debt Service

Principal - 14,309 31,284 11,275 55,893 72,026 97,787 96,451 96,451 24,609 79%Interest & Fees - 1,110 2,346 911 4,546 26,255 7,366 8,710 8,710 2,200 94%

Grants & Subsidies - - - - - - - - - - - Insurance 10,452 8,772 11,454 5,730 43,012 43,012 43,012 43,012 43,012 31,558 276%Transfers Out - - - - - - - - - - - Other Services & Charges 71,027 181,847 130,031 34,112 141,825 143,600 155,100 155,600 156,100 11,794 9%

Total Services & Charges 817,402 432,139 486,564 196,427 647,364 693,932 713,004 714,012 715,012 160,800 33%

Capital - 70,285 - - - - - - - - -

Total Expenditures 1,739,071 1,457,692 1,625,378 693,870 1,965,640 2,043,482 2,148,126 2,172,565 2,194,940 340,262 21%

Net Surplus / (Deficit) 701,327 452,309 238,339 162,577 (1,392,749) - - - -

Department Purpose:

Explain Significant Revenue, Expenditure and Staffing Changes/Variances Below:

This portion of the fund comprises revenues and expenditures for Code Enforcement. While some revenues are derived from fees for processing abandoned vehicles and Ordinance Violations, the vast majority comes from a transfer from the Economic Development Income Tax (EDIT) Fund 408. The mission of Code Enforcement is to ensure a safe and clean community by upholding and enforcing the ordinances of the City of South Bend, the Indiana Unsafe Building Law, and the 2000 International Property Maintenance Code. Code Enforcement not only cites neglected properties through our team of inspectors, we also pursue citizens complaints, partner with volunteer neighborhood associations for neighborhood clean ups, and work directly through community outreach programs to enrich the neighborhoods of our community. The Rental Unit Inspection division (600-1208) will be conducting property inspections and issuing a license for all rental properties in the City. All properties will be required to meet the minimum standards for the safety of the occupants.

Excluding the 2016 encumbrance rollovers for outstanding purchase orders (which show as the amended budget for 2017), the effective change is an increase of $171,322, once you back out the new Rental Unit Inspection divison 600-1208 (revenue $30K, expenses $180K). The increase in the 2018 budget is from a net of the following changes: $112,624 increase in Allocations (IT $80,471, Liability Insurance $31,500, and Central Stores $1,900); $36,300 increase in Personnel expenditures (approximately $25,800 for the 2% increase to non bargaining salary ordinance increases and $10,500 for other personnel benefit and taxes); $6,400 increase in Supplies primarily due to St Joseph County's 125% increase in document recording fees of $5,000 ($11 per page to $25 per page) and antipated fuel increase of $1,500; with a net increase in Contractual expenses of approximately $14,700 (primarily due to auto repair and maintenance and capital lease purchase of a few new vehicles).

The 2018 revenue budget is substantially lower due to the reduced amount transferred in from the EDIT Fund (408). The transfer in was reduced in 2018 since the Consolidated Building Fund (600) has substantial cash reserves, well exceeding the cash reserve target based on the City's cash reserve policy.

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Page 3: 2018 Budget Presentation Department of Code Enforcement ...

City of South Bend, Indiana 2018 Budget

Department 600-1201 - Code Enforcement & 600-1208 - Rental Unit Inspection

Accomplishments, Goals, KPI's2017 Accomplishments & Outcomes

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- - - -

- - -

2018 Department Goals & Objectives and Linkage to City Results

- - - - - - -

- -

Key Performance Indicators (KPI's)

Measure TypeLong Term

Goal2016

Actual2017

Estimated2018

Target - Effectiveness 75% 62% 65% 70% - Effectiveness 75% 37% 32% 45% - Outcome 35% 8% 10% 24% - Effectiveness 8 N/A 2 6 - Technology Completed N/A 2,500 5,000

Types: output, efficiency, effectiveness, quality, outcome, technology

2018 Significant Changes/Challenges/Opportunities

- - -

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Percentage of environmental accounts receivables collected

Percentage of environmental issues cleaned by owner

(Good Government) To purge and scan all active housing cases into the case management software, Accela

(Good Government) Continue to build outreach programs

(Good Government) To scan documents and utilize an electronic document storage system

Outreach and networking opportunities (#per month)Office files purged, scanned, and archived

Transitioning to having the 311 Call Center field phone calls for Code EnforcementMoving funding from DCI to the Unsafe Building Fund (219) to fund the demolition of +/- 20 vacant and abandoned properties in 2018With our office being fully staffed we can once again we are able to start back on the Vacant and Abandoned Registration as well as other programs.

Purging and scanning files, to free up floor and office space to allow for more work stations for part-time employees, interns, or volunteer staff

Percentage of housing issues repaired by owner

(Good Government) Resume the collections process for past due invoices and dedicate more staff time to special assessments

(Good Government) Translate current flyers to Spanish

(Basics are Easy) A goal of a minimum of two outreach events/community contacts/meetings per month, this number is projected to increase (Good Government) Train staff to be more efficient and provide training opportunities to advance their skills

Hired a new Deputy Director and filled the position of Executive Assistant.

Continued the process of moving our housing files to Accela

Continued to improve our processes to be more efficient

Extensive list was developed and implemented to track training for office staff and inspectorsAchieved full staffing levels (office staff and inspectors)

(Economic Development) Compile a database of resources to assist people in need who don't have the means to address code enforcement violations

We started using the software called Accela in April 2017 for our housing case management. We are experiencing issues, however we are working towards getting the issues resolved.

Inspectors and staff attended training on: meth lab identification and safety, dog fighting identification and safety training, dealing with difficult people, and stress management

Completed our first full year of using Accela for environmental cases. We are experiencing minimal issues with the program.

Working with Innovation and Technology to improve the Landlord Registration user portal

(Good Government) To purge closed housing files, and then store in archives

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Page 4: 2018 Budget Presentation Department of Code Enforcement ...

City of South Bend, Indiana 2018 Budget

Department 600-1201 - Code Enforcement & 600-1208 - Rental Unit Inspection

Staffing (Full-Time Employees only)

2017 20182016 Amended 06/30/17 Proposed Forecast

Position (* New title or additional position) Actual Budget Actual Budget 2019 2020 2021 2022

Non-BargainingCode Enforcement (600-1201)

Director of Code Enforcement 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 Deputy Dir of Code Enforcement 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 Exec Admin Assistant 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 Administrative Asst 2.0 3.0 3.0 3.0 3.0 3.0 3.0 3.0 Code Inspector 6.0 6.0 6.0 6.0 6.0 6.0 6.0 6.0 Code Inspector - Senior 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 Hearing Secretary 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 Data Analyst * 1.0 1.0 1.0 - - - - - Director of Financial Services * 1.0 1.0 1.0 - - - - - Operations Analyst * - - - 1.0 1.0 1.0 1.0 1.0

Rental Unit Inspection (600-1208)Code Inspector (Rental License Insp.) - - - 2.0 2.0 3.0 3.0 3.0

Total Non-Bargaining 16.0 17.0 17.0 18.0 18.0 19.0 19.0 19.0

Bargaining

Total Bargaining - - - - - - - -

Total Full-Time Employees 16.0 17.0 17.0 18.0 18.0 19.0 19.0 19.0

Explain Significant Staffing Changes Below:The Data Analyst will be retitled Operations Analyst to better reflect the job duties of this employee. The Director fo Financial Services will be paid out of the Department of Administration & Finance in the General Fund (101-0401) starting in 2018.

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9/1/

17 1

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9

Page 10: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

/17

2018

2015

2016

Orig

inal

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9/1/

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10

Page 11: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

/17

2018

2015

2016

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inal

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9/1/

17 1

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Page 12: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

/17

2018

2015

2016

Orig

inal

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ded

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9/1/

17 1

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12

Page 13: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

/17

2018

2015

2016

Orig

inal

Amen

ded

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YTD

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9/1/

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Page 14: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

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2018

2015

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inal

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Page 17: 2018 Budget Presentation Department of Code Enforcement ...

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Page 20: 2018 Budget Presentation Department of Code Enforcement ...

City of South Bend, Indiana 2018 Budget

Department 600-1207 - Animal Care & Control

Fund Type Enterprise Control City Funds

2017 2018 Budget2015 2016 Amended 06/30/17 Proposed Forecast Variance %

Actual Actual Budget Actual Budget 2019 2020 2021 2022 2017-2018 ChangeRevenue

Licenses & Permits 56,572 57,717 59,270 34,718 63,650 64,200 64,850 65,600 66,250 4,380 7%Charges for Services - 450 200 150 - - - - - (200) -100%Fines, Forfeitures, and Fees 530 454 - - - - - - - - - Donations 1,027 1,522 4,000 - 3,500 3,500 3,500 3,500 3,500 (500) -13%Other Income 60 356 6,500 175 6,500 6,500 6,500 6,500 6,500 - 0%Transfers In 629,368 629,368 728,865 364,433 820,662 909,138 860,372 892,761 908,068 91,797 13%

Total Revenue 687,557 689,867 798,835 399,476 894,312 983,338 935,222 968,361 984,318 95,477 12%

Expenditures by TypePersonnel

Salaries & Wages 336,284 327,146 343,973 172,044 383,146 390,393 397,785 405,324 413,014 39,173 11%Fringe Benefits 161,933 173,255 198,166 94,024 208,495 215,803 222,899 230,252 237,869 10,329 5%

Total Personnel 498,217 500,401 542,139 266,068 591,641 606,196 620,684 635,576 650,883 49,502 9%

Supplies 37,558 27,279 37,517 27,864 53,580 53,850 53,950 54,550 54,550 16,063 43%

Services & ChargesProfessional Services 23,082 11,596 23,873 7,303 11,500 11,500 11,500 11,500 11,500 (12,373) -52%Printing & Advertising 71 901 1,000 160 750 750 750 750 750 (250) -25%Utilities 25,927 31,956 30,500 15,983 31,400 31,400 31,400 31,400 31,400 900 3%Education & Training - - - 495 - - - - - - - Travel 414 - - - - - - - - - - Repairs & Maintenance 15,243 25,267 19,000 14,153 22,700 23,950 24,000 24,050 24,100 3,700 19%Other Interfund Allocations 6,903 45,748 102,052 51,024 115,215 115,215 115,215 115,215 115,215 13,163 13%Debt Service

Principal 631 970 8,228 507 16,483 31,450 46,485 61,828 61,828 8,255 100%Interest & Fees 125 246 930 - 2,179 3,353 4,965 6,618 6,618 1,249 134%

Grants & Subsidies - - - - - - - - - - - Insurance 5,160 4,992 4,578 2,292 4,474 4,474 4,474 4,474 4,474 (104) -2%Transfers Out - - - - - - - - - - - Other Services & Charges 22,761 22,851 20,700 8,834 20,100 21,200 21,800 22,400 23,000 (600) -3%

Total Services & Charges 100,317 144,527 210,861 100,750 224,801 243,292 260,589 278,236 278,885 13,940 7%

Capital - - - - 80,000 80,000 - - - 80,000 -

Total Expenditures 636,092 672,207 790,517 394,682 950,022 983,338 935,222 968,361 984,318 159,505 20%

Net Surplus / (Deficit) 51,465 17,660 8,318 4,794 (55,710) - - - -

Department Purpose:

Explain Significant Revenue, Expenditure and Staffing Changes/Variances Below:

This portion of the fund comprises revenues and expenditures for Animal Care & Control. While some revenues are derived from fees for animal control activities, the vast majority comes from a transfer from the Economic Development Income Tax (EDIT) Fund 408. South Bend Animal Care & Control's mision is to enforce animal welfare laws regarding animal cruelty and neglect per City, State, and Federal regulations. Animal Care & Control responds to animal related complaints, manage and facilitate a fully fiunctioning adoption center & animal shelter, particpate and organize community outreach events to promote and educate the public on animal welfare issues.

Revenues are projected to go up in 2018 based on the increase in services provided as a result of an increase in animal pick ups. Excluding the 2016 encumbrance rollovers for outstanding purchase orders (which shows as amended budget for 2017) the effective change is an increase of $175,901. Significant changes in personnel of $49,502 are reflected by the net allocation of Excutive salaries being charged to Animal Care & Control ($15,400), 2% increase in wages ($11,000 for 2017 & 2018, 2017 not updated), with other salary changes for the 2018 budget impacted by not adjusting down the actual versus salary cap ($9,800). Other personnel increases are for benefits and taxes: $2,997 FICA, $3,601 PERF and $3,661 Health Insurance for a total of $10,300.With $3,000 increase in permanent part time. Significant changes in supplies are driven by a $16,000 increase for Institutional and Medical Supplies, $1,000 increase for animal feed, $1380 in fuel, and $1,300 for supplies purchased through Central Stores (i.e kitty litter, disinfectant, and sanitizer) . Whereas the significant changes in Services & Charges are due from an increase in allocation for IT ($9,472), Admin ($1,142), and Central Stores ($2,916) for a total increase of $13,530; with an additional increase of $9,600 for a 2017 capital lease to purchase a new box truck . With the final impact on the 2018 budget to cash flow the purchase of a new box truck to replace the old animal control vans which have become uinreliable and expensive to maintain, $80,000 per truck based upon the 2017 lease purchase.

20

Page 21: 2018 Budget Presentation Department of Code Enforcement ...

City of South Bend, Indiana 2018 Budget

Department 600-1207 - Animal Care & Control

Accomplishments, Goals, KPI's2017 Accomplishments & Outcomes

-

- -

-

- Achieved full staffing levels at the shelter - -

2018 Department Goals & Objectives and Linkage to City Results

- - - -

- -

Key Performance Indicators (KPI's)

Measure TypeLong Term

Goal2016

Actual2017

Estimated2018

Target - Outcome 500 289 368 400 - Outcome 100 215 232 175 - Effectiveness 25% 15% 17% 20% - Effectiveness 50% 29% 43% 50% - Effectiveness 100 unknown 1,196 1,500 - Outcome 2,000 2,244 2,584 2,200

Types: output, efficiency, effectiveness, quality, outcome, technology

2018 Significant Changes/Challenges/Opportunities

- - -

-

Created a better relationship with the animal control commission for setting cases for animal ordinance violations

Added a fourth animal control officer and reduced internal office staff by one person for that transitionContinue to reduce euthanasia numbers for the shelter

Animal Control officers and staff attended: meth lab identification and safety, dog fighting identification and safety training, and stress management training.

Changed how we processed animals coming in to the shelter by vaccinating them upon entry, therefore reducing the chance of disease spreading within the shelter and the animal community

Transitioning to having the 311 Call Center field phone calls for Animal Care & Control, still having some issues but the knowledge base articles will improve that relationship

(Good Government ) Tweak and finalize PetPoint usage/dispatching software and case management

(Good Government ) Design a "fast track" system to move animals through to the adoption process faster to help overcome hold times and lessen the amount of time an animal is cared for at the Animal Care & Control facility

(Good Government ) Develop more partnerships regarding animal welfare enforcement within the community while strengthening current ones(Basics are Easy) Improve accessibility and ease of government with online licensing and adoption applications(Good Government ) Partner with area businesses and agencies to offer more resources to residents to ease compliance of animal ordinances

(Good Government ) Continue to reduce euthanasia rates and increase adoption/rescue rates

Adoptions per yearNumber of bite cases serviced by Animal Care & Control, per yearPercentage of animals returned to ownerPercentage of animals sent to rescue/rehabAnimal Welfare Alert Notices/Citations IssuedAnimal intake numbers

Potential changes to the ordinance could increase intake numbersIncreased intake numbers are a challenge due to limited housing at the facility

Many opportunities to partner more with DTSB and the Venues, Parks & Arts Department to intertwine South Bend Animal Care & Control into city functions

Finding the resources to increase the turn around on spay/neuters in order to increase adoption rate

21

Page 22: 2018 Budget Presentation Department of Code Enforcement ...

City of South Bend, Indiana 2018 Budget

Department 600-1207 - Animal Care & Control

Staffing (Full-Time Employees only)

2017 20182016 Amended 06/30/17 Proposed Forecast

Position (* New title or additional position) Actual Budget Actual Budget 2019 2020 2021 2022

Non-BargainingAnimal Care & Control (600-1207)

Shelter Manager 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 Asst Shelter Manager 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 Animal Control Officer 3.0 3.0 4.0 4.0 4.0 4.0 4.0 4.0 Animal Control Assistant 3.0 3.0 2.0 2.0 2.0 2.0 2.0 2.0

Total Non-Bargaining 8.0 8.0 8.0 8.0 8.0 8.0 8.0 8.0

Bargaining

Total Bargaining - - - - - - - -

Total Full-Time Employees 8.0 8.0 8.0 8.0 8.0 8.0 8.0 8.0

Explain Significant Staffing Changes Below:There are no significant personnel changes.

22

Page 23: 2018 Budget Presentation Department of Code Enforcement ...

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BASE

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dR

even

ue

9/1/

17 1

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Page 24: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

/17

2018

2015

2016

Orig

inal

Amen

ded

YTD

YTD

Esti

mate

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COUN

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ue

9/1/

17 1

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m

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Page 25: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

/17

2018

2015

2016

Orig

inal

Amen

ded

YTD

YTD

Esti

mate

dAC

COUN

TNU

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even

ue

9/1/

17 1

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m

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Page 26: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

/17

2018

2015

2016

Orig

inal

Amen

ded

YTD

YTD

Prop

osed

ACCO

UNT

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CODE

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9/1/

17 1

:52p

m

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Page 27: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

/17

2018

2015

2016

Orig

inal

Amen

ded

YTD

YTD

Prop

osed

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UNT

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9/1/

17 1

:52p

m

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Page 28: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

/17

2018

2015

2016

Orig

inal

Amen

ded

YTD

YTD

Prop

osed

ACCO

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9/1/

17 1

:52p

m

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2017

2017

2017

6/30

/17

2018

2015

2016

Orig

inal

Amen

ded

YTD

YTD

Prop

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Page 32: 2018 Budget Presentation Department of Code Enforcement ...

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Page 33: 2018 Budget Presentation Department of Code Enforcement ...

City of South Bend, Indiana 2018 Budget

Fund 219 - Unsafe Building

Fund Type Special Revenue Control City Funds

2017 2018 Budget2015 2016 Amended 06/30/17 Proposed Forecast Variance %

Actual Actual Budget Actual Budget 2019 2020 2021 2022 2017-2018 ChangeRevenue

Charges for Services - 237,962 254,218 63,995 199,500 205,500 208,500 211,500 214,500 (54,718) -22%Fines, Forfeitures, and Fees - 146,831 50,500 29,846 61,000 63,000 65,000 67,000 69,000 10,500 21%Interest Earnings - - - - - - - - - - - Other Income - - - - - - - - - - - Transfers In - 755,180 579,757 289,879 648,273 650,700 652,407 656,272 658,303 68,516 12%

Total Revenue - 1,139,973 884,475 383,720 908,773 919,200 925,907 934,772 941,803 24,298 3%

Expenditures by TypePersonnel

Salaries & Wages - 167,266 172,618 85,991 190,001 196,341 198,659 201,012 203,400 17,383 10%Fringe Benefits - 90,997 100,918 49,609 104,906 109,864 113,137 116,533 120,057 3,988 4%

Total Personnel - 258,263 273,536 135,601 294,907 306,205 311,796 317,544 323,457 21,371 8%

Supplies - 16,547 24,959 8,913 26,450 27,425 27,950 28,475 29,000 1,491 6%

Services & ChargesProfessional Services - 39,785 48,000 23,078 48,000 48,000 48,000 50,000 50,000 - 0%Printing & Advertising - - - - - - - - - - - Education & Training - - - - - - - - - - - Travel - - - - - - - - - - - Repairs & Maintenance - 252,975 309,500 120,984 314,500 312,100 312,600 313,100 313,600 5,000 2%Other Interfund Allocations - - 32,616 16,308 31,481 31,970 32,061 32,153 32,246 (1,135) -3%Insurance - 98,280 39,146 19,572 26,435 26,500 26,500 26,500 26,500 (12,711) -32%Transfers Out - - - - - - - - - - - Other Services & Charges - 104,888 174,989 56,235 167,000 167,000 167,000 167,000 167,000 (7,989) -5%

Total Services & Charges - 495,928 604,251 236,176 587,416 585,570 586,161 588,753 589,346 (16,835) -3%

Capital - - - - - - - - - - -

Total Expenditures - 770,738 902,746 380,690 908,773 919,200 925,907 934,772 941,803 6,027 1%

Net Surplus / (Deficit) - 369,235 (18,271) 3,030 - - - - -

Beginning Cash Balance - - 371,735 353,464 353,464 353,464 353,464 353,464 Cash ReserveCash Adjustments - 2,500 - - - - - - Ending Cash Balance - 371,735 353,464 353,464 353,464 353,464 353,464 353,464 Cash Reserves Target - 192,685 225,687 227,193 229,800 231,477 233,693 235,451

Fund Purpose:

Explain Significant Revenue, Expenditure and Staffing Changes/Variances Below:

25% of Annual expenditures

The Unsafe Building Fund was established in 2016 to receive fines and fees related to Indiana's Unsafe Building law. The expenses incurred for board-ups, demolitions, ordinance violation abatements, and other related services are recorded here. The Unsafe Building Fund is an extension of the Department of Code Enforcement and shares the same mission to ensure a safe and clean community by upholding and enforcing the ordinances of the City of South Bend, the Indiana Unsafe Building Law, and the 2000 International Property Maintenance Code. Code Enforcement not only cites neglected properties through its team of inspectors, it also pursues citizens' complaints, partners with volunteer neighborhood associations for neighborhood clean-ups, and works directly through community outreach programs to enrich the City of South Bend's neighborhoods.

Excluding the 2016 encumbrance rollovers for outstanding purchase orders (which shows as amended budget for 2017), the effective change for the 2018 budget is an increase of approximately $14,016. The increase in 2018 budget is from a net of the following changes: -$14,000 drop in allocations and liability insurance, +$21,300 increase in personnel services (consisting of an increase in seasonal help for the alley cutback program of +$12,120, increase in health insurance of +$2,600, +$5,200 for 2% increase in non bargaining and teamsters contract, and +$1,400 in other related personnel taxes and benefits), +$5,000 increase for auto repair and maintenance, and +$1,500 increase in supplies.

33

Page 34: 2018 Budget Presentation Department of Code Enforcement ...

City of South Bend, Indiana 2018 Budget

Fund 219 - Unsafe Building

Accomplishments, Goals, KPI's2017 Accomplishments & Outcomes

- - -

-

- - - -

2018 Department Goals & Objectives and Linkage to City Results

- - - - - - - - - - - - - - -

Key Performance Indicators (KPI's)

Measure TypeLong Term

Goal2016

Actual2017

Estimated2018

Target - Efficiency 14 14 14 14 - Effectiveness 95% 90% 92% 95% - Effectiveness 12 5 6 8 - - - -

Types: output, efficiency, effectiveness, quality, outcome, technology

2018 Significant Changes/Challenges/Opportunities

-

- - - - - - - -

Average number of days from inspector's request for abatement to completed Percentage of billable vs non‐billable abatements Increase the number of volunteer driven neighborhood clean-ups

We need to work with residents to stop uncontrolled dumping in alleys and on vacant lots.

We have doubled the number of tires we have picked up over the last two years, cleaning up close to 10,000 tires a year. We need to figure out ways to deter the dumping of tires. Also, we hope to find a way to identify the businesses or the people doing this.

NEAT Crew attended training on meth lab identification and safety, as well as stress managementContinued to work with Code Inspectors to distribute trash bags and gloves to the homeless in order to keep the City cleanAdded a summer part-time crew to perform cut backs of trees and brush in the alleys and around street signs. Due to staffing, it began slow but the program is now advancing.

Looking to purchase 2 new four wheel drive pickup trucks before winter to assist the NEAT crew in cleaning the thirteen bridges they hovel and maintain

(Basics are Easy) Work with the Department of Safety & Risk to ensure that the crew is working in the safest possible manner every day(Good Government) Dedicate the lighting loader, twice a month, to collect all tires that are dumped in the alleys

(Good Government) Work with the NEAT Crew to become more efficient in scheduling abatements

(Basics are Easy) Continue to build better partnerships with City departments(Basics are Easy) The Deputy Director will work with neighborhood associations and businesses to promote more neighborhood clean-ups

(Basics are Easy) Provide the NEAT Crew with training opportunities, as available

34

Page 35: 2018 Budget Presentation Department of Code Enforcement ...

City of South Bend, Indiana 2018 Budget

Fund 219 - Unsafe Building

Staffing (Full-Time Employees only)

2017 20182016 Amended 06/30/17 Proposed Forecast

Position (* New title or additional position) Actual Budget Actual Budget 2019 2020 2021 2022

Non-BargainingSuperintendent II 1.0 - - - - - - - Superintendent IV * - 1.0 1.0 1.0 1.0 1.0 1.0 1.0

Total Non-Bargaining 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0

BargainingDriver 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 Operator III 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0

Total Bargaining 3.0 3.0 3.0 3.0 3.0 3.0 3.0 3.0

Total Full-Time Employees 4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0

Explain Significant Staffing Changes Below:* Title change

35

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2017

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Page 40: 2018 Budget Presentation Department of Code Enforcement ...

2017

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Page 41: 2018 Budget Presentation Department of Code Enforcement ...

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2017

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Page 42: 2018 Budget Presentation Department of Code Enforcement ...

2017

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Page 43: 2018 Budget Presentation Department of Code Enforcement ...

2017

2017

2017

6/30

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2018

2015

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Orig

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Page 44: 2018 Budget Presentation Department of Code Enforcement ...

City of South Bend, Indiana 2018 Budget

Fund 221 - Landlord Registration

Fund Type Special Revenue Control City Funds

2017 2018 Budget2015 2016 Amended 06/30/17 Proposed Forecast Variance %

Actual Actual Budget Actual Budget 2019 2020 2021 2022 2017-2018 ChangeRevenue

Licenses & Permits - 1,225 7,000 4,015 4,000 4,100 4,200 4,300 4,400 (3,000) -43%Charges for Services - - - - - - - - - - - Fines, Forfeitures, and Fees - - - - 2,000 2,250 2,500 2,750 3,000 2,000 - Interest Earnings - - - - - - - - - - - Other Income - - - - - - - - - - - Transfers In - - - - - - - - - - -

Total Revenue - 1,225 7,000 4,015 6,000 6,350 6,700 7,050 7,400 (1,000) -14%

Expenditures by Type

Supplies - - - - - - - - - - -

Services & ChargesProfessional Services - - - - - - - - - - - Printing & Advertising - - - - - - - - - - - Utilities - - - - - - - - - - - Repairs & Maintenance - - - - - - - - - - - Debt Service

Principal - - - - - - - - - - - Interest & Fees - - - - - - - - - - -

Transfers Out - - - - - - - - - - - Other Services & Charges - - 1,000 10 2,000 2,200 2,400 2,600 2,800 1,000 100%

Total Services & Charges - - 1,000 10 2,000 2,200 2,400 2,600 2,800 1,000 100%

Capital - - - - - - - - - - -

Total Expenditures - - 1,000 10 2,000 2,200 2,400 2,600 2,800 1,000 100%

Net Surplus / (Deficit) - 1,225 6,000 4,005 4,000 4,150 4,300 4,450 4,600

Beginning Cash Balance - - 1,225 7,225 11,225 15,375 19,675 24,125 Cash ReserveCash Adjustments - - - - - - - - Ending Cash Balance - 1,225 7,225 11,225 15,375 19,675 24,125 28,725 Cash Reserves Target - - - - - - - -

Fund Purpose:

Explain Significant Revenue and Expenditure Changes/Variances Below:

No reserve requirement

This fund accounts for the revenues and expenditures related to the Landlord Registration ordinance, enacted by the Common Council in 2016. The proceeds from the registration, $5 registration fee per year, will fund Code Enforcement's costs of the program. There is a penalty of $100 to $500 per landlord for failure to comply with the new ordinance. Any revenues from penalties will be used to subsidize the City's Curb & Sidewalk program.

Primary revenue for this account is generated by landlord registrations, with the majority of the revenue stream flowing in from September through February.

44

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Page 47: 2018 Budget Presentation Department of Code Enforcement ...

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Department of Code Enforcement2018 Budget Presentation

Pete Buttigieg,Mayor of South Bend

Randy Wilkerson,Director of Code Enforcement

Tracy Skibins,Deputy Director of Code Enforcement

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Mission & Vision Statements

The mission of the Department of Code Enforcement is to ensure a safe and clean environment by upholding and enforcing the ordinances of

the City of South Bend through education and communication.

Our vision is to be one of the premier code enforcement departments in the nation as a result of our core values and commitment to innovation.

Our core values are: Pride

Adaptability Service Integrity

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

Department of Code Enforcement

The Department of Code Enforcement encompasses:

1. Neighborhood Code Enforcement (NCE)

2. Neighborhood Enforcement Action Team (NEAT Group)

3. South Bend Animal Care & Control (SBACC)

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Department Expenditures

2016 Actual2017 Amended

Budget2018 Proposed

Budget

% Change, 2017 to

2018Personnel NCE 928,026$ 1,090,972$ 1,127,313$ 3%

ACC 500,401 542,139 591,641 9%NEAT 258,263 273,536 294,907 8%

1,686,690$ 1,906,647$ 2,013,861$ 6%Supplies NCE 27,242 47,842 54,200 13%

ACC 27,279 37,517 53,580 43%NEAT 16,547 24,959 26,450 6%

71,068$ 110,318$ 134,230$ 22%Services NCE 432,139 486,564 604,127 24%

ACC 144,527 210,861 224,801 7%NEAT 495,928 604,251 587,416 -3%

1,072,594$ 1,301,676$ 1,416,344$ 9%

GRAND TOTAL 2,830,352$ 3,318,641$ 3,564,435$ 7%

Total Services

Total Supplies

Total Personnel

48

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

Department Revenues

2016 Actual2017 Amended

Budget

2018 Proposed

Budget% Change

Abandoned Vehicles 28,296 16,000 20,500 28%Civil Penalties 129,938 200,000 200,000 0%Demolitions and Board-ups 224,223 90,000 84,500 -6%Environmental Cleanups 378,669 180,000 236,000 31%Landlord Registration 1,225 7,000 4,000 -43%Miscellaneous 19,447 10,000 6,000 -40%Ordinance Violations 15,950 70,000 70,000 0%

V&A Registration 17,171 20,000 17,500 -13%

Animal Care & Control 60,499 61,000 73,650 21%

Totals 875,418$ 654,000$ 712,150$ 9%

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Department Revenues

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

2017 Tickets Issued (through 7/31/2017)

Code Enforcement Ticket Type

Count Total Average

Failure to Clean 26 5,150$ 198$ Grass $250 417 104,250$ 250$

Grass - CE* $250 493 123,250$ 250$ Grass - CE* $500 892 446,000$ 500$ Litter - CE* $250 310 77,500$ 250$ Litter - CE* $500 96 48,000$ 500$

Miscellaneous 29 10,625$ 366$ Uncontrolled Dumping 12 4,950$ 413$ Vegetation - CE* $250 34 8,500$ 250$ Vegetation - CE* $500 29 14,500$ 500$

Yard Parking 2 100$ 50$ Subtotal Code

Enforcement Tickets2,340 842,825$ 360.18$

CE* = Continuous Enforcement Properties

SBACC Ticket Type Count Total AverageFailure to Register Pet 114 20,475$ 180$

Failure to Vaccinate 5 350$ 70$ Other 21 4,925$ 235$

Running at Large 25 4,375$ 175$ Subtotal SBACC

Tickets165 30,125$ 182.58$

Grand Total - Tickets Issued (Year Comparison)Jan - Jul 2016 602,025$ Jan - Jul 2017 872,950$

% Change 45%

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Department Key Performance IndicatorsCITY

GOALTYPE

2016 ACTUAL

2017 ESTIMATED

2018 TARGET

LONG-TERM GOAL

NCE Percentage of environmental issues cleaned by owner. GG Effectiveness 62% 65% 70% 75%NCE Percentage of housing issues repaired by owner. GG Effectiveness 37% 32% 45% 75%NCE Percentage of environmental accounts receivables collected. BE Outcome 8% 10% 24% 35%NCE Number of outreach and networking opportunities per month. GG Effectiveness N/A 2 6 8NCE Number of office files purged, scanned and archived. GG Technology N/A 2500 5000 N/A

NEATAverage number of days from inspectors' request for abatement to completion. BE Efficiency

14 14 14 14

NEAT Percentage of billable vs non-billable abatements. GG Effectiveness 90% 92% 95% 95%NEAT Increase the number of volunteer driven neighborhood cleanups. GG Effectiveness 5 6 8 12SBACC Adoptions per year. GG Outcome 289 368 400 500SBACC Number of bite cases serviced by Animal Care & Control, per year. BE Outcome 215 232 175 100SBACC Percentage of animals returned to owner. GG Effectiveness 15% 17% 20% 25%SBACC Percentage of animals sent to rescue/rehab. GG Effectiveness 29% 43% 50% 50%SBACC Animal Welfare Alert Notices/Citations issued. GG Effectiveness N/A 1,196 1,500 1,000 SBACC Animal Intake number. GG Outcome 2,244 2,584 2,200 2,000

MEASURE

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Neighborhood Code Enforcement

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement Expenditures

2016 Actual2017 Amended

Budget2018 Proposed

Budget

% Change, 2017 to

2018

Personnel 928,026$ 1,090,972$ 1,127,313$ 3%Supplies 27,242$ 47,842$ 54,200$ 13%Services 432,139$ 486,564$ 604,127$ 24%

Total 1,387,407$ 1,625,378$ 1,785,640$ 10%

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement Expenditures

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement Revenues

2016 Actual2017

Amended Budget

2018 Proposed

Budget% Change

Abandoned Vehicles 28,296 16,000 20,500 28%Civil Penalties 129,938 200,000 200,000 0%Demolitions and Board-ups 224,223 90,000 84,500 -6%Landlord Registration 1,225 7,000 4,000 -43%Miscellaneous 19,447 10,000 6,000 -40%Ordinance Violations 15,950 70,000 70,000 0%V&A Registration 17,171 20,000 17,500 -13%

Total 436,250$ 413,000$ 402,500$ -3%

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement Revenues

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement Midyear Revenues

As of June 30, 2016

As of June 30, 2017

% Change

Abandoned Vehicles 11,632 15,431 33%Civil Penalties 15,147 35,199 132%Demolitions and Board-ups 69,906 46,123 -34%Landlord Registration * 4,035 100%Miscellaneous 7,348 3,419 -53%Ordinance Violations 14,925 5,943 -60%V&A Registration 10,752 9,250 -14%

Total 129,710$ 119,399$ -8%

* There were no Landlord Registrations processed before 6/30/2016

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement Midyear Revenues

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement Organizational ChartRandy Wilkerson, Director

Tracy Skibins, Deputy Director

Jim Wood, Senior Inspector

Stan Molenda, Inspector (PT)

Chris Pemberton, Inspector

Dena Criswell, Inspector

Ed Williams, Inspector

Jeff Katona, Inspector

John Helak, Inspector

Steve Meadows, Inspector

Tom Anderson, Inspector

Barb Chlebowski, Hearing Specialist

Jamie Smith, Administrative Assistant

Jen Early, Administrative Assistant

Kathy Eli, Administrative Assistant

Kenisha Wells, Office Assistant (PT)

Marlaina Johns, Operations Analyst

Shelby Nicolini, Executive Assistant

Head Count: 16 Full-Time, 2 Part-Time• 2 Full-Time Executives• 8 Full-Time Inspectors• 1 Part-Time Inspector• 6 Full-Time Office Staff• 1 Part-Time Office Staff

Change of Status:• “Data Analyst” to “Operations

Analyst”

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

Landlord Registration

• 1,297 Registration Records• 4,711 Unique Property Addresses Registered• 1,313 Unique Owners Registered• Average of 4 properties registered per Owner

2017 registration information has allowed us to help South Bend Police and Fire Departments identify owners of LLC properties.

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement 2017 Goals & Challenges

• Streamlined business licensing.

• Continued to improve operational efficiency.

• Improvements to Accela software.

• Created a “cutback crew” to address overgrown vegetation around street signs andalleyways.

• Continued to update our aging car fleet with mid-size pickup trucks to increasefunctionality of vehicles for inspectors.

• Continued to cross train staff.

• Regularly attended neighborhood and community meetings.

• Assessed condition of commercial structures in the city that are in disrepair and continueto seek solutions.

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement 2017 Accomplishments• Hired a new Deputy Director and filled the position of Executive Assistant. We are currently fully

staffed.

• Continued to transition to Accela software for processing housing cases.

• Pursued process improvements to be more efficient.

• Inspectors were trained on meth lab and dog fighting identification, as well as safety techniques.Newer staff members were trained on dealing with difficult people. Some staff were trained onstress management.

• Completed our first full year of using Accela software for processing all environmental violations.We are experiencing minimal issues with the software for environmental records.

• Began using Accela to process new housing violations in April 2017. We are working towardsresolving issues with the housing transition.

• Database created to track additional training completed by office staff and inspectors.

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement 2018 Goals & Challenges• Transition all active housing cases from Naviline to Accela.

• Purge closed housing files and send to archives for storage.

• Establish electronic document storage system and begin scanning files.

• Resume collections on past due invoices and dedicate additional staff time to issuingspecial assessments.

• Continue to build community outreach programs. Meet our goal of two outreach,community contacts, or meetings per month.

• Translate current brochures to Spanish.

• Create database of resources available to people in need to help resolve CodeEnforcement issues.

• Continue providing additional training to staff to improve efficiency.

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

Neighborhood Code Enforcement 2018 Changes/Opportunities

• Transition to 311.

• Purge and scan files. This will allow us to free up floor space, rearrange work stations,create additional space for part-time employees, interns, or volunteer staff.

• Demolish approximately 20 Vacant and Abandoned Properties in 2018. The primaryfocus will be on fire damaged properties and properties beyond repair.

• Resume Vacant & Abandoned Property Registration now that we are fully staffed.

Neighborhood Enforcement Action Team

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

NEAT Expenditures

2016 Budget2017 Amended

Budget2018 Proposed

Budget

% Change, 2017 to

2018

Personnel 258,263$ 273,536$ 294,907$ 8%Supplies 16,547$ 24,959$ 26,450$ 6%Services 495,928$ 604,251$ 587,416$ -3%

Total 770,738$ 902,746$ 908,773$ 1%

D e p a r t m e n t o f C o d e E n f o r c e m e n t

NEAT Expenditures

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

NEAT Revenues

Budgeted Revenues

Midyear Revenues

2016 Actual2017

Amended Budget

2018 Proposed

Budget% Change

Environmental Cleanups 378,669 180,000 236,000 31%Total 378,669 180,000$ 236,000$ 31%

As of June 30, 2016

As of June 30, 2017

% Change

Environmental Cleanups 247,503 115,698 -53%

Total 247,503$ 115,698$ -53%

D e p a r t m e n t o f C o d e E n f o r c e m e n t

NEAT 2018 Organizational Chart

Randy Wilkerson, Director

Tracy Skibins, Deputy Director

Angelo Logrande, Superintendent IV

Scott Jester, Driver

Alberto Jones, Operator III

Kyle Ross, Operator III

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

NEAT 2017 Goals & Challenges

• Updated aging fleet of pickup trucks from two wheel drive to fourwheel drive pickup trucks.

• Continued to cultivate relationships with other departments.

D e p a r t m e n t o f C o d e E n f o r c e m e n t

NEAT 2017 Accomplishments• NEAT Crew received training for: meth lab identification, safety techniques, and

stress management.

• Continued to work with Code Enforcement Inspectors to distribute trash bags andgloves to the homeless to help keep their areas clean.

• Created a part-time summer crew to trim trees and brush blocking alleyways andstreet signs.

• Our two new 4-wheel drive pickup trucks should be delivered before winter to help inremoving snow from the thirteen bridges we shovel and maintain.

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

NEAT 2018 Goals & Challenges

• Participate in additional neighborhood cleanups, as available.

• Continue to cultivate relationships with other departments.

• Work with Safety and Risk to ensure that work is being performed in the safest waypossible.

• Twice a month dedicate the lightning loader collecting dumped tires.

• Provide additional training to the crew, as available.

• Continue to improve efficiency.

D e p a r t m e n t o f C o d e E n f o r c e m e n t

NEAT 2018 Changes/Opportunities

• Brainstorm ways to deter the dumping of tires. Over the past two years, thenumber of dumped tires has continued to increase – nearly doubling.

• Work with residents to deter uncontrolled dumping.

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South Bend Animal Care & Control

D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC Mission & Vision Statements

The mission of Animal Care and Control is to promote and educate the public on the humane treatment of animals and to foster respect, understanding and compassion

for all creatures while ensuring that all city residents adhere to City, State and Federal laws.

Our vision is to enhance the lives of the residents of South Bend through responsible and respectful pet ownership.

Our core values are: Humanity Empathy

Approachability

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC Expenditures

2016 Actual2017

Amended Budget

2018 Proposed

Budget

% Change 2017-2018

Personnel 500,401 542,139 591,641 9%Supplies 27,279 37,517 53,580 43%Services 144,527 210,861 224,801 7%

TOTAL 672,207$ 790,517$ 870,022$ 10%

D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC Expenditures

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC Budgeted Revenues2016 Actual

2017 Amended

Budget

2018 Proposed

Budget

% Change 2017-2018

19,375$ 17,000$ 20,200$ 19%200 1,000 400 -60%

4,685 3,000 9,500 217%

16,744 13,000 16,500 27%

785 3,000 1,500 -50%3,230 2,500 3,750 50%1,912 2,000 2,200 10%

420 2,000 1,000 -50%8,750 7,000 8,100 16%4,398 10,500 10,500 0%

60,499$ 61,000$ 73,650$ 21%Total

Dangerous Dog Pet Reclaim Fee

Pet Adoption

Pick-Up FeesPet MicrochipVet Expenses

Type

Pet Licenses

Misc

Pet EuthanasiaPet Surrenders

D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC Budgeted Revenues

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC Midyear RevenuesAs of June 30, 2016

As of June 30, 2017

% Change 2017-2018

10,510$ 11,430$ 9%175 225 29%

2,255 3,105 38%7,956 11,856 49%

565 200 -65%1,780 2,560 44%1,807 1,117 -38%

260 40 -85%3,360 3,920 17%1,706 591 -65%

30,374$ 35,043$ 15%

Misc

Total

Pick-Up FeesPet MicrochipVet ExpensesPet EuthanasiaPet Surrenders

Type

Pet LicensesDangerous Dog Pet Reclaim FeePet Adoption

D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC Midyear Revenues

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC 2018 Organizational ChartRandy Wilkerson, Director

Tracy Skibins, Deputy Director

Jenn Gobel, ShelterManager

Devon Mills, Animal Control Officer

Stasia Orlowski, Assistant Manager

April Michaels, Animal Control Officer

Sara Kaszas, Kennel Assistant (PT)

Alaynna Goheen, Animal Control OfficerDiana Hostetler, Animal Control Assistant

Kolbie Singleton, Animal Control Officer

Elizabeth Goerner, Kennel Assistant (PT)

Jamie Ealy, Animal Control Assistant

Head Count: 8 Full-Time, 2 Part-Time• 2 Full-Time Managers• 4 Full-Time Animal Control Officers• 2 Full-Time Office Staff• 2 Part-Time Office Staff

D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC 2017 Goals & Challenges

• Create a plan of action to help reduce animal bites.

• Continue to seek ways to reduce animal euthanasia rate.

• Increase community outreach and education.

• Begin migrating Animal Control vehicles from vans to pick up chassis.

• Restructure management and supervisory positions at SBACC to improveefficiency and sustainability.

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC 2017 Accomplishments• SBACC officers and staff received training on: meth lab and dog fighting

identification, safety techniques, and stress management.

• Built a stronger relationship with the Animal Control Commission.

• Transitioned to 311. Knowledge Based Articles will continue to improve theprocess.

• Began vaccinating animals upon entry to reduce the chance of disease spreadingwithin the shelter.

• Added a fourth Animal Control Officer and reduced our internal office staff by oneposition for that transition. We are fully staffed.

• Continue to seek a reduction in euthanasia numbers.

D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC 2018 Goals & Challenges

• Increase and strengthen partnerships within the community.

• Improve accessibility via online licensing and adoption applications.

• Reduce animal hold times before becoming available for adoption.

• Continue to reduce euthanasia rates by increasing adopting and transfer to rescuerates.

• To receive training on PetPoint software usage for more accurate dispatching andcase management.

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D e p a r t m e n t o f C o d e E n f o r c e m e n t

SBACC 2018 Changes/Opportunities

• Changes to the animal welfare ordinance may increase our intake numbers. We will needto create a plan of action to address that increase - especially as it relates to housingspace limitations at the facility.

• Increased opportunities to partner with VPA and DTSB to be more involved in communityfunctions and improve SBACC visibility.

• Identifying resources to improve the turn around time on spays and neuters. Lesseningthe number of days in waiting would increase our adoption rate.

D e p a r t m e n t o f C o d e E n f o r c e m e n t

Questions

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