2018 Annual Report Addendum

Prepared by: Carole Pulaski, MSA BSN CPHQ- 2018 President Stephanie E. Mercado, CAE- NAHQ CEO & Executive Director

2 | P a g e 2018 Annual Report Addendum

Table of Contents Strategic Plan…………………………………………………………………………………………………………………………...…3 Operations…………………………………………………………………………………………………………………………………4 Certification……………………………………………………………………………………………………………………………….5 Membership & Engagement………………………………………………………………………………………………………...…….6 Volunteers…………………………………………………………………………………………………………………………………7 Past Presidents……………………………………………………………………………………………………………………….…..11 Professional Recognition…………………………………………………………………………………………………………...........12

3 | P a g e 2018 Annual Report Addendum

Strategic Plan Vision: The healthcare quality profession is recognized and valued as essential. Mission: To advance the Healthcare Quality Profession leading to positive health outcomes. Strategic Goal Areas:

Certification/Recertification The healthcare quality profession is strengthened by certification and recertification programs which are based on industry standards of certifying bodies.

Education NAHQ is the primary source for healthcare quality education for the healthcare quality professional to advance the profession.

Essential Competencies To define the body of knowledge and competencies for the healthcare quality profession.

Recognition of the profession Individuals working in healthcare quality identify themselves as a member of the profession and employers recognize the profession.

4 | P a g e 2018 Annual Report Addendum

Operations

$4,126,542

$4,283,453

$4,124,460

$4,383,675

$4,306,325

$3,983,189

3,500,000 4,000,000 4,500,000

2013

2014

2015

2016

2017

2018

NAHQ Net Assets

(Operating and Investment)

Certification

33%

Membership

23%

Annual Events

18%

Education

17%

Interest/Dividends

4%

Job Board

Advertising

2% JHQ Publication

2%

Corporate Support

1%

Other Income

0%

2018 Actual

Operating RevenuesMembership/Recognitio

n of the Profession

4%

Annual Events

18%

Education Prog./Prod.

8%

Competencies

3%

JHQ Publication

3%

Governance & G&A

44%

Certification

12%

Strategic Initiatives

1%

Transition

7%

2018 Actual

Operating Expenses

5 | P a g e 2018 Annual Report Addendum

Certification

10,518

8,6219,080

9,687

10,518

11,244

2014 2015 2016 2017 2018

Total CPHQ's

1524 1456

1940

2308

2585

2014 2015 2016 2017 2018

Exam Candidates

82%

76%

73%

71%

73%

2014 2015 2016 2017 2018

U.S. Pass Rate

6 | P a g e 2018 Annual Report Addendum

Membership & Engagement

6,106

6,541

6,901

7,4197,603

2014 2015 2016 2017 2018

NAHQ Year-End Membership Total

7 | P a g e 2018 Annual Report Addendum

NAHQ Volunteers

NAHQ Board of Directors

Carole Pulaski, MSA BSN CPHQ President

Sandra Jones, BSN MSM RN CPHQ CPHRM LNCC President Elect

Nancy Curdy, MSN MS-HQPS RN CPHQ CPPS Immediate Past President

Marian Savage, MSN RN NEA-BC CPHQ PMP Secretary/Treasurer

Cheri Graham-Clark, MSN RN PHN CPHQ CPHRM ASQ CSSBB Director at Large

Maria Shirey, PhD MBA RN NEA-BC ANEF FAAN FACHE Director at Large Stephanie Iorio, BSN RN CPHQ Education Commission Chair Emmett Ervin, MPA CPHQ Healthcare Quality Certification Commission Chair Jason Gillikin, BA CPHQ Recognition of the Profession Commission Chari Carole Guinane, RN BA MBA CPHQ Competencies Commission Chair Stephanie Mercado, CAE

CEO & Executive Director

2018 Board of Directors

Abstract Task Team Members Conni Brandt Maria Granzotti Filiz Demirci Doreen Donohue Megan McIntyre

Advisors Betty Brown Kathy Mechler Lenard Parisi Sarah Pavelka Eric Witte

Awards Team Chair Linda Weirauch Members Suzanne Ciricillo Ellen Evans Michael Garrity Cindy Linck Sherry Sweek Anne Shirah Leigh Truss Kassie Waters

Competencies Commission Chair Carole Guinane Members Terry Stafford Deb Bulger Jodi Eisenberg Tricia Elliott Barb Rebold Suzie Miltner Nidia Williams

Conference Planning Team Chair Joyce Hall Members Tina Bailey Rhonda Filipp Carolyn Hann Lynnette Jack Ely Jacobs Judith Smith Gail Wietor

Education Commission Chair Stephanie Iorio Members Glynn Fraker Joyce Hall Ellen Hargett Dale Harvey Deirdre McCaughey Patricia Resnik Nancy Terwoord

Finance Chair Marian Savage Members Cheri Graham-Clark Sandra Jones Kathleen Nichols Carole Pulaski Beth Rowett

9 | P a g e 2018 Annual Report Addendum

Fellowship Review Team Chair Cathy Duquette Members Jacque Cole Kate Hatfield Sandra Robinson Faye Wilson

Healthcare Quality Certification Commission Chair Emmett Ervin Members Andy Banerjee Gail Eubank Sandi Greenawalt Timothy McCLung Kathy Mechler Diane Pitchford Michelle Scharnott April Taylor

Healthcare Quality Foundation Board Chair Nancy Curdy Members Marian Savage Jason Gillikin Mary Huddleston Michael Greer

Healthcare Quality Foundation Team Chair Mary Huddleston Members Michael Barozzini Anthony D’Eramo Phyllis Dorrough Julia Downey Puja Patel Rachel Raia April Schmidt

JHQ Editorial Board Editor in Chief Maria Shirey Associate Editors Christy Beaudin Cathy Duquette Suzie Miltner Robert Rosati Members Jason Adelman Robert Amland Anne-Marie Audet Diane Storer Brown Timothy W. Farrell Stephen Grossbart Linda Harrington Marilyn Harz Kathleen Mechler Kevin Park Pamela Scarrow Joann Speer Sorra Kathleen Tornow Chai Susan White Nidia Williams

10 | P a g e 2018 Annual Report Addendum

Nominations Team Chair Michael Greer Members Nancy Curdy Sandra Jones Carole Pulaski

Recognition of the Profession Commission Chair Jason Gillikin Members Yvonne Acker Cathy Duquette Patricia Kirkpatrick Linda Weirauch Eric Witte

Special Interest Groups Chair Jason Gillikin Members Sarah Kalaf Martha Kay Seiger Matt Sevier Devin Terry Erik Wilson

Test Development Team Chair Gayle Hurt Members Bette Akpan Rebecca Cahill Steven Chinn Denise Gabel-Comeau Cindy Hamilton Albert Koehler Erin Mullaghy Kori Wolcott

Item Writing Work Group Members

Judy Bielby Kama Ferryman Ursula Fletcher Sheranda Fesler Lakesha Kinnerson Suzanne Martin Carla Snyder Nate Schueller Zahava Lipton Carol Ann Wentzel

11 | P a g e 2018 Annual Report Addendum

Past Presidents

Rebecca Dimitroff Jones (1976) Becky Jones (1977) Becky Eiss (1978) Sandra Ambrosi (1979) Robert Warner (1980) Barbara Hubbard Conway (1981, 1984) Patsy Flensborg (1982) Mary Howland (1983) Anna Prescott (1985) Kay Speece (1986) Ann Schmitt (1987) Kay Cerjak (1988) Pat Lefkowitz-Ziegler (1989) Sherry Peterson (1990) Judy Homa-Lowry (1991) Sandra Bassett Robinson (1992) Claire Davis (1993) Frank Appel (1994) Jean Macrander (1995) Janet Brown (1996) Sarah Tackett (1997) Diane Rogier (1998) Diane Mikell (1999) Jennifer Brown (2000) Kathryn Clinefelter (2001)

Faye Wilson (2002) Lj Guthman (2003) Nancy Claflin (2004) John Hartley (2005) Anna Marie Butrie (2006) Heidi Benson (2007) Thomas Smith (2008) Cathy Munn (2009) Linda Scribner (2010) Susan Goodwin (2011) Betty Brown (2012) Lee Hamilton (2013) Lenard L. Parisi (2014) Mary Huddleston (2015) Michael Greer (2016) Nancy Curdy (2017)

12 | P a g e 2018 Annual Report Addendum

Professional Recognition

Claire Glover Distinguished Member Award Therese Dodd, BA MBA RN CPHQ FNAHQ Luc R. Pelletier Healthcare Quality Award Sheila Thompson, RN CPHQ Rising Quality Star Lynnette Jack, RN CPHQ JHQ Impact Article of the Year Award Terrence J. Loftus, MD MBA FACS Fellowship Christina Slee, MPH CPHQ ASQ CSSBB FNAHQ Krishnan Sankaranarayanan, MS, MBA, CPHQ, CPHRM, CPPS, DFASHRM, FISQua, FNAHQ