2017/2018 - The New Charis Mission · Melvyn Mak 2014 Chairman, TRANSFORMATIONAL BUSINESS NETWORK...
Transcript of 2017/2018 - The New Charis Mission · Melvyn Mak 2014 Chairman, TRANSFORMATIONAL BUSINESS NETWORK...
Annual Report
2017/2018
CONTENTS PRESIDENT’S MESSAGE ................................................... 1
ABOUT US ........................................................................... 2 OUR VALUES, VISION, MISSION ............................ 2 OUR 5 MISSION GOALS .......................................... 3 CORPORATE INFORMATION ................................. 3 BOARD OF MANAGEMENT ..................................... 4 LEADERSHIP TEAM ................................................ 4
HIGHLIGHTS ........................................................................ 5 UNLABELLED RUN .................................................. 5 RESIDENTIAL REHABILITATION PROGRAMME ... 6 PRISON .................................................................... 7 SCHOOL / YOUTH, ELDERLY ................................. 8 SOCIAL ENTERPRISE ............................................. 9 2017 APRIL TO 2018 MARCH STATISTICS .......... 10
FY2017/2018 FINANCIALS ................................................ 11
FINANCIAL STATEMENTS ............................................... 12
GOVERNANCE EVALUATION CHECKLIST .................... 46
BOARD’S CONDUCT OF AFFAIRS .................................. 49 BOARD MEETING ATTENDANCE RECORD ........ 49 RELATED PARTY TRANSACTIONS...................... 49
POLICY STATEMENTS ..................................................... 50
1
PRESIDENT’S MESSAGE
President
The New Charis Mission’s vision is to bring new hope and
opportunities to those in despair and neglect. Since its inception in
2006, The New Charis Mission serves the community of Singapore
by providing social services to benefit youths, the elderly, ex-
offenders and incarcerated inmates. This journey has not been an
easy one as The New Charis Mission faced different challenges as
we grow to reach out to more.
Prior to moving into the current premise located at 11 Jalan Ubi,
The New Charis Mission was nomadic; moving from places to
places. Regardless of the situation and challenges, we continued
our vision and mission to touch lives and make a difference. A
need arose greatly for a permanent place to bring stability to the
Residential Rehabilitation Programme of The New Charis Mission.
March 2018 marks the 4th year residing in this marvellous place we
called our “Promised Land” and we are forever thankful.
The core beneficiaries of The New Charis Mission; the ex-offenders
and ex-drug addicts, are returning to the society to be social
contributors in the community, volunteering and helping the
marginalised in society. Their transformed lives are powerful
testimonies and a great encouragement to many. The hope that
has entered into their hearts is like a beacon of light shining and
showing the way for those lost in darkness and despair.
The work of The New Charis Mission continues, as long as there is
a drug-addict, an inmate, a troubled youth, a lonely elderly, to bring
hope and change into their lives.
Richard Tay
PRESIDENT’S MESSAGE
2
ABOUT US OUR VALUES, VISION, MISSION
The New Charis Mission is non-profit organisation
established in 2006, with a mission to building the vision
of hope and rebuilding lives of the those living in
darkness and despair. Beyond just a halfway house,
the Residential Rehabilitation Programme of The New
Charis Mission aims to lead the individuals to rebuild
their lives, reconcile with family and return to society as
responsible, exemplary citizens. This is achieved
through programmes include counselling, intervention
programme, family engagements, service-learning and
experiential-learning.
The New Charis Mission seeks to provide training and
equipping to enable the core beneficiaries gain
confidence and purposes in their lives. Programmes
and services are also created to reach out to the
community to benefit youths, young offenders, the
elderly and incarcerated inmates and this also serves as
opportunities for these transformed individuals to be part
of the vision to bringing hope and advocating change. To
become mentors to the youths, counsellors to the
prisoner and befriender to the elderly.
Our Values
Our Vision
Our Mission
Hope & Change
To bring new hope and
opportunities to those in despair
and neglect
To enable the disenfranchised
through targeted programmes,
tools and refuge
ABOUT US
3
OUR 5 MISSION GOALS
CORPORATE INFORMATION
THE NEW CHARIS MISSION Registered Address
11 Jalan Ubi, Block 1 #01-01 Kembangan-Chai Chee Community Hub
Singapore 409074
Contact Details Tel : 6483 3707
Fax : 6483 3658 Email : [email protected]
The New Charis Mission is a Registered Society registered under The Societies Act on 5th August 2006
Registration No. : 2124/2006 WEL Unique Entity No. : T06SS0166B
Registered Charity registered under The Charities Act on 1 February 2007
Registration No. : 2002
Full Member of National Counsel of Social Service
since January 2008
Institution of a Public Character Under the sector administration of the
Ministry of Social & Family Development since 11 Nov 2007
IPC No. : 000572
Bankers UOB Bank
80 Raffles Place, UOB Plaza Singapore 048624
Auditors
Gabriel Ng & Co. 71 Ubi Road 1, #05-41
Oxley Bizhub1 Sinagpore 408732
Discipleship | REBUILDING LIVES Our rehabilitation programme provides recuperation, restoration, reconciliation and re-integration avenues for newly released ex-offenders. Here, they learn how to rebuild their lives and families, and then contribute back to society.
Youth | WIRING THE YOUNG ONES Our past failures and experiences put us in a unique position to share with and teach the young. We have moved upstream from aftercare to preventive work with structured mentoring programmes to reach our next generation.
Prison | DELIVERING HOPE BEHIND BARS We seek to bring tangible hope and encouragement to those still in prison. Our transformed lives enhearten and our counselling programme enables them to lead lives liberated from gangs and survive beyond bars.
Elderly | BRINGING JOY TO THE AGED Our objective is to bring joy, comfort and meaning to the lives of the lonely and neglected old folks. The weekly visits, home refurbishments, festive celebrations and regular home cleaning have touched many.
Missions | IMPACTING THE NATIONS We often collaborate with overseas halfway houses, prisons and organisations focused on the less fortunate or youths-at-risk. Our knowledge and experiences are shared to benefit them and help them serve their community even better.
Our 5 Mission Goals
4 BOARD OF MANAGEMENT for FY2017 - FY2018 Year Joined
President : Richard Tay 2006
Pastoral Staff, CHURCH OF SINGAPORE (MARINE PARADE)
Vice-President : Matthew Tan 2006
Chief Executive Officer, OCEANUS TECH PTE LTD
Secretary : Jack Koh 2009
Deputy Director, THE NEW CHARIS MISSION
Treasurer : Bernard Yeo 2014
Executive Director, Corporate Services Department
MONETARY AUTHORITY OF SINGAPORE
Assistant Treasurer : Ravinderpal Singh 2014
Director, KALCO LAW LLC
Members : Jeffrey Soh 2006
Legal Counsel, LUBRITRADE PTE LTD
Melvyn Mak 2014
Chairman, TRANSFORMATIONAL BUSINESS NETWORK ASIA
Advisors : Lim Kay Kok 2006
Deputy Senior Pastor, THE NEW CHURCH
Tony Lim 2011
Elder, CHURCH OF SINGAPORE (MARINE PARADE)
The Board is undergoing board renewal. A new member will be joining, and at the same time, Jack
Koh will be stepping down from the Board. This will take effect from Annual General Meeting in
September 2018. Richard Tay, Matthew Tan and Jeffrey Soh have served more than 10 years, they
are asked to remain in the Board for another term while new Board Members are being sought out.
LEADERSHIP TEAM
Don Wong Founder/Executive Director
Jack Koh Deputy Director
Johnny Chin Head of Department, Residential Rehabilitation & Counselling
Robin Tay Head of Department, Programme & Community Services
Vanessa Wong Head of Department, Corporate Services
Marvin Tham Head of Department, Social Enterprise
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HIGHLIGHTS
UNLABELLED RUN
It is the year 2016, the year when The New Charis Mission launched our first ever community
awareness run. It had begun as in initiative to raise awareness and support for the work done with the
core beneficiaries of The New Charis Mission, the ex-offenders.
Yet, it was not to be about the giving of second chances. It was to
highlight the strengths, potential and contributions by transformed
lives. It was birthed forth as the Unlabelled Run.
The labels on jars conceal what the jars truly contain. Tear off the labels and you see what is inside.
Labels on people conceal true strengths and true potential. Tear off the labels and watch the magic
unfold.
On 8th July 2017, The New Charis Mission had its 2nd edition of Unlabelled Run held at Punggol
Waterway Park. Minister Desmond Lee was the Guest of Honour and the event saw more than 4500
participants coming together to support this movement of unlabelling.
One of the highlights of Unlabelled Run is the tattoo sleeve that every participant will put on –
symbolises LABELLED. At the end of the race, all participants will tear it off in one accord – symbolising
UNLABELLED.
The event was reported in both The Straits Times and malay newpaper Berita Harian.
participants
4500
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RESIDENTIAL REHABILITATION PROGRAMME
The Residential Rehabilitation Programme, the core Programme of
The New Charis Mission, is a structured programme aimed at
helping man who desire change in their lives to recover, be restored
and be reintegrated. Interventions begin within the first fortnight of a
resident’s admission to The New Charis Mission. Activities include
pastoral counselling, clinical counselling, group-work interventions and training courses to equip and
enrich every rehabilitating resident. Our reach is also extended to our residents’ families who play
significant roles in their loved ones’ rehabilitation.
As part of the Residential Rehabilitation Programme, the centre provides the residents with an
Enrichment Residential Programme (E.R.P.), which is a group-work intervention that supports the
residents in their journey of rehabilitation, bringing hope and change to their lives.
A brother-keeper assigned to every new resident to guide him and help him adjust to the programme.
This serves as a platform for rapport building where new residents relate how they are doing with their
brother-keepers. These brother-keepers are graduates of the Residential Rehabilitation Programme
and now serve as Helpers and Staff.
HIGHLIGHTS
TOTAL ADMISSION
April 2017 – March 2018
41
males
4 Batches 23 Residents
Enrichment Residential Programme
10 Home Visits
8 sessions Family Engagements
50 Psycho-Education : Work Ethics & Customer Service
40 Psycho-Education : Financial Management
50 Psycho-Education : Decision -Making
35 Psycho-Education : Work-Life Balance
8 Basic English Class (I, II, III)
8 Basic Counselling Course
17 Brother-Keepers Training
20 In-House Team Building
52 Group Outings : Enhance Bonding & Communication
APRIL 2017 TO MARCH 2018
No. of residents benefitted from these sessions conducted
7
PRISON
The work in Prison is in the very core of The New Charis Mission as the core beneficiaries of our
programme are the ex-offenders, ex-criminals and ex-drug addicts. Our team has been reaching out to
the inmates through weekly counselling sessions since our founding. On an ad-hoc basis, we conduct
mass talks to motivate and build confidence for change. Various structured programmes, such as Anti-
Gang Booster Programme, are also planned and conducted to impart life skills and tools to the inmates
in order that they may be equipped to lead their lives differently.
Since the middle of 2016, The New Charis Mission has been
conducting the Back-On-Track (BOT) Programme designed
for the younger offenders, male and female, from the
Reformative Training Centre (RTC). BOT is a groupwork
intervention targeted at the ‘recallees’ who relapsed during
their supervision period. During the sessions, mentors collaboratively work with inmates in discovering
themselves, explore relapse prevention and prepare for subsequent release.
The change journey for inmates always begins with a decision. The desire of The New Charis Mission
is to help ambivalent inmates arrive at a decision for change and thereby empower them through hope
to see through that.
HIGHLIGHTS
BACK-ON-TRACK PROGRAMME April 2017 – March 2018
7
runs
4th
intake 40
inmates
WEEKLY CHAPEL SERVICE & COUNSELLING
6
sessions a month
avg. 210
inmates a month
9-MONTH INTENSIVE RELIGIOUS COUNSELLING PROGRAMME
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SCHOOL / YOUTH, ELDERLY
The New Charis Mission continues the work in School, working alongside the teachers and school
counsellors to reach the young ones who are facing some difficulties and issues in their lives. Our
mentors, transformed ex-offenders and ex-drug addicts, whose lives stories often open a door to build
a rapport with these young ones. Our goal is to continue this upstream work and do preventive work
amongst the young ones and reduce the rate of young offenders in our society.
Another group of people in our society that needs love and care is the aged. The New Charis Mission
continues the weekly visitation to the homes of the elderly in Ang Mo Kio and Chai Chee. The home
refurbishment project, Project Heart of Love, has done a total of 79 homes as of March 2018, prior to
this Project Heart of Love, The New Charis Mission has already refurbished 102 homes of the elderly
with useful and good condition 2nd-hand furniture.
The work with the young people and the aged is a platform for our core beneficiaries to contribute to
someone’s life and to make a difference. LIVES IMPACT LIVES.
HIGHLIGHTS
5
programmes
342
students
FESTIVE SEASON CELEBRATIONS FOR THE ELDERLY April 2017 – March 2018
4
celebrations
349
elderly
PROGRAMMES AND LEARNING JOURNEYS FOR STUDENTS April 2017 – March 2018
AFTER SCHOOL ENGAGEMENT PROGRAMME April 2017 – March 2018
810
students reached
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SOCIAL ENTERPRISE
In April 2017, The New Charis Mission’s Social Enterprise officially
started operations as a registered company known as New Charis
Enterprise Pte Ltd (hereafter known as “NCE”). Though a registered
company, NCE is a subsidiary of The New Charis Mission. The main
business of NCE consists of professional moving services for homes
and offices, painting and property maintenance, as well as booth
setup for exhibitions, conventions and events. It remains as a platform that provides work therapy for
the residents of The New Charis Mission and creates job opportunities for those who have completed
their programme.
The New Charis Mission is looking at NCE broadening its services with the setting up of the futsal
courts facility within the compound of the Kembangan- Chai Chee Community Hub. We envisage the
new facility to be a safe space for youths to hangout, as well as to promote pro-family bonding events
and to host community events. Residents of The New Charis Mission attached to NCE can look forward
to broadening their occupation skillsets in facility management, as well as sports coaching and team-
bonding facilitation
NEW CHARIS ENTERPRISE PTE LTD A subsidiary of The New Charis Mission
Co. Registered No
201706852H
Registered Address
11 Jalan Ubi
Kembangan-Chai Chee Community Hub
Block 1 #01-01 Singapore 409074
Contact Details
Office 6483 3707
Fax 6483 3658
Email [email protected]
Services Provided
Relocation (Homes and Office)
Packing (including unstuffing of containers)
Exhibition Setup
Painting
General Contracts
Maintenance
HIGHLIGHTS
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2017 APRIL TO 2018 MARCH STATISTICS
Number of Students reached via
After School Engagement (ASE) Programme
810
Number of Students reached
via Time-Out Programme
55
Number of Schools reached
3
Number of elderly homes refurbished via
PROJECT HEART OF LOVE
79
Number of Elderly reached via
WEEKLY VISITATIONS
1440
Number of Elderly reached via
EVENTS
394
Prison Weekly Counselling
320
inmates
Number of Back-On-Track (BOT)
conducted
7
Prison Weekly Chapel Services
6 sessions a month
avg. 210 inmates a month
Number of new admissions into TNCM Residential Rehabilitation Programme
41 Males
Number of Students reached
via Learning Journeys
287
2017 APRIL TO 2018 MARCH STATISTICS
11
= +
FY2017/2018 FINANCIALS
The New Charis Mission is committed to ensure prudent use of its resources in ensuring cost-
effectiveness and accountability in all its operations. To further improve corporate governance, TNCM
has put in place financial controls and procedures to ensure transparency and accountability and to
safeguard the integrity of the financial reporting.
Income stems from our donors and supporters, supporting our cause and also believing in both our
beneficiaries and us. FY2017/2018 saw a donation of a total of $639,6001 from our donors and
supporters.
1 Does not include amounts received from Government Grants, Project Income and Miscellaneous Income.
General Funds$628,356
79%
Restricted Funds$164,193
21%
Income Expenses
General Funds$1,198,934
75%
Restricted Funds$408,790
25%
TOTAL DONATIONS
$639,600
248
donors
DONATIONS April 2017 – March 2018
52
corporate 196
individuals
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FINANCIAL STATEMENTS
FINANCIAL STATEMENTS
_______________________________________________
Statement of the Members of The Management Committee 13
Independent Auditor’s Report 14
Statements of Financial Position 17
Statements of Comprehensive Income and Expenditure 18
Statements of Changes in Funds 19
Statement of Cash Flows 20
Notes to Financial Statements 21
13
THE NEW CHARIS MISSION
STATEMENT OF THE MEMBERS OF THE MANAGEMENT COMMITTEE
14
INDEPENDENT AUDITOR’S REPORT
to the members of The New Charis Mission
15
INDEPENDENT AUDITOR’S REPORT
to the members of The New Charis Mission
16
INDEPENDENT AUDITOR’S REPORT
to the members of The New Charis Mission
17
STATEMENTS OF FINANCIAL POSITION
as at 31 March 2018
18
STATEMENTS OF COMPREHENSIVE INCOME AND EXPENDITURE
for the Year Ended 31 March 2018
19
STATEMENTS OF CHANGES IN FUNDS
for the Year Ended 31 March 2018
20
STATEMENTS OF CASH FLOWS
for the Year Ended 31 March 2018
21
NOTES TO THE FINANCIAL STATEMENTS
31 March 2018
22
NOTES TO THE FINANCIAL STATEMENTS
31 March 2018
23
NOTES TO THE FINANCIAL STATEMENTS
31 March 2018
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NOTES TO THE FINANCIAL STATEMENTS
31 March 2018
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NOTES TO THE FINANCIAL STATEMENTS
31 March 2018
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31 March 2018
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31 March 2018
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31 March 2018
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31 March 2018
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31 March 2018
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NOTES TO THE FINANCIAL STATEMENTS
31 March 2018
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31 March 2018
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31 March 2018
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31 March 2018
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NOTES TO THE FINANCIAL STATEMENTS
31 March 2018
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GOVERNANCE EVALUATION CHECKLIST FOR ENHANCED TIER
Applicable to large charities with gross annual receipts or total expenditure of $10 million or more; And IPCs with gross annual receipts or total expenditure from $500,000 to less than $10 million.
S/N Description Code
ID Response (Drop List)
Board Governance
1
Induction and orientation are provided to incoming Board members on joining the Board.
1.1.2 Complied
Are there Board members holding staff appointments? (Skip items 2 and 3 if “No”)
YES
2 Staff does not chair the Board and does not comprise more than one-third of the Board.
1.1.3 Complied
3 There are written job descriptions for their executive functions and operational duties which are distinct from their Board roles.
1.1.5 Complied
4 There is a maximum limit of four consecutive years for the Treasurer position (or equivalent, e.g. Finance Committee Chairman or person on Board responsible for overseeing the finances of the charity). Should the charity not have an appointed Board member, it will be taken that the Chairman oversees the finances.
1.1.7 Complied
5 All Board members submit themselves for re-nomination and re-appointment, at least once every three years.
1.1.8 Complied
6 The Board conducts regular self-evaluation to assess its performance and effectiveness once per term or every three years, whichever is shorter.
1.1.12 Complied
Are there Board member(s) who have served for more than 10 consecutive years? (Skip item 7 if “No”)
Yes
7 The charity discloses in its annual report the reasons for retaining Board member(s) who have served for more than 10 consecutive years.
1.1.13 Complied
8 There are documented terms of reference for the Board and each of its Board committees.
1.2.1 Complied
Conflict of Interest
9 There are documented procedures for Board members and staff to declare actual or potential conflicts of interest to the Board at the earliest opportunity.
2.1 Complied
10 Board members do not vote or participate in decision-making on matters where they have a conflict of interest.
2.4 Complied
Strategic Planning
11 The Board periodically reviews and approves the strategic plan for the charity to ensure that the activities are in line with its objectives.
3.2.2 Complied
47
Human Resource and Volunteer Management
12 The Board approves documented human resource policies for staff.
5.1 Complied
13 There is a documented Code of Conduct for Board members, staff and volunteers (where applicable) which is approved by the Board.
5.3 Complied
14 There are processes for regular supervision, appraisal and professional development of staff.
5.5 Complied
Are there volunteers serving in the charity? (Skip item 15 if “No”)
YES
15 There are volunteer management policies in place for volunteers.
5.7 Complied
Financial Management and Internal Controls
16 There is a documented policy to seek Board’s approval for any loans, donations, grants or financial assistance provided by the charity which are not part of its core charitable programmes.
6.1.1 Complied
17 The Board ensures internal controls for financial matters in key areas are in place with documented procedures.
6.1.2 Complied
18 The Board ensures reviews on the charity’s internal controls, processes, key programmes and events are regularly conducted.
6.1.3 Complied
19 The Board ensures that there is a process to identify, regularly monitor and review the charity’s key risks.
6.1.4 Complied
20 The Board approves an annual budget for the charity’s plans and regularly monitors its expenditure.
6.2.1 Complied
Does the charity invest its reserves, including fixed deposits? (Skip item 21 if “No”)
YES
21 The charity has a documented investment policy approved by the Board.
6.4.3 Complied
Fundraising Practices
Did the charity receive cash donations (solicited or unsolicited) during the year? (Skip item 22 if “No”)
YES
22 All collections received (solicited or unsolicited) are properly accounted for and promptly deposited by the charity.
7.2.2 Complied
Did the charity receive donations-in-kind during the year? (Skip item 23 if “No”)
NO
23 All donations-in-kind received are properly recorded and accounted for by the charity.
7.2.3 Complied
Not Complied
Disclosure and Transparency
24 The charity discloses in its annual report:
i) Number of Board meetings in the year; and
ii) Individual Board member’s attendance.
8.2 Complied
48 Are Board members remunerated for their Board services?
(Skip item 25 and 26 if “No”) NO
25 No Board member is involved in setting his or her own remuneration.
2.2 Complied
Not Complied
26 The charity discloses the exact remuneration and benefits received by each Board member in its annual report.
OR
The charity discloses that no Board members are remunerated.
8.3 Complied
Not Complied
Does the charity employ paid staff? (Skip items 27, 28 and 29 if “No”)
YES
27 No staff is involved in setting his or her own remuneration. 2.2 Complied
28 The charity discloses in its annual report:
i) The total annual remuneration (including any remuneration received in its subsidiaries), for each of its three highest paid staff, who each receives remuneration exceeding $100,000, in bands of $100,000; and
ii) If any of the three highest paid staff also serves on the Board of the charity.
OR
The charity discloses that none of its staff receives more than $100,000 in annual remuneration each.
8.4 Complied
29 The charity discloses the number of paid staff who are close members of the family of the Executive Head or Board Members, who each receives remuneration exceeding $50,000 during the year, in bands of $100,000.
OR
The charity discloses that there is no paid staff who are close members of the family of the Executive Head or Board Member, who receives more than $50,000 during the year.
8.5 Complied
Public Image
31 The charity has a documented communication policy on the release of information about the charity and its activities across all media platforms.
9.2 Complied
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BOARD’S CONDUCT OF AFFAIRS
The Board’s conduct of its affairs is set out in the Board Policy which was approved by the Board. The
Board works with the Leadership Team to lead and manage The New Charis Mission (hereafter known
as “TNCM”). The Board provides guidance to the Leadership Team and delegates the formulation of
policies and the day to day management to the Executive Director and the Leadership Team.
The Leadership Team remains accountable to the Board. To assist the Board in the execution of its
duties, the Board has delegated specific functions to the Board Committees.
The Board’s decision and approval is required for the following matters: Corporate and service
strategies and restructuring;
• Policies, standard operating procedures and manuals;
• Annual budget and funding;
• Annual report and accounts;
• Interested person transactions and matters involving conflict of interest for a Director;
• Any material and significant matter.
The Board meets at least three times a year with a quorum of at least half of its committee.
BOARD MEETING ATTENDANCE RECORD
Richard Tay 4 / 4
Matthew Tan 4 / 4
Bernard Yeo 4 / 4
Ravinderpal Singh 3 / 4
Jack Koh 4 / 4
Melvyn Mak 1 / 4
Jeffrey Soh 3 / 4
The Board members also participates in other decision-making through other means as well. (eg.
Electronic communications etc.)
1 out of 7 Board members, being the employed staff of The New Charis Mission receives remuneration.
No staff in The New Charis Mission receives more than $100,000 in annual remuneration.
RELATED PARTY TRANSACTIONS
2 paid staff who are close members of the family related to key management personnel, having
authority and responsibility for planning, directing and controlling the activities of TNCM, directly or
indirectly.
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POLICY STATEMENTS
The New Charis Mission (hereafter known as ‘TNCM’) is governed by the Constitution of the
Association and has complied with the Code of Governance for Charities and Institutions of a Public
Character.
BOARD GOVERNANCE Office Bearers
At the first meeting of the Board of Management (BOM) held after the Annual General Meeting, a
President, a Vice President, an Honorary Secretary, an Honorary Treasurer, an Honorary Assistant
Treasurer, and 2 committee members of TNCM are elected from among the members of the BOM for a
period of two year or until their successors are elected. No person is elected as the Honorary Treasurer
or otherwise hold the office of Honorary Treasurer for more than 4 consecutive terms and such person
shall only be eligible for re-election as Honorary Treasurer after a lapse of at least 2 years.
Leadership Team
The Leadership Team (“LT”) comprises of the Executive Director, a Deputy
Director, an Administration Manager and 3 other respective Heads of Departments. It has the executive
powers to administer the affairs of TNCM in accordance with its Constitution, Rules and Regulations
and the Board’s policy and provides guidance and oversight to the Staff Team on the operations of
TNCM. These include the setting of policies on operational matters and approval of expenditures within
the financial limits provided for in the Chart of Authority (“COA”) in the normal course of business. LT
keeps the BOM fully informed on the affairs of TNCM and where appropriate, refer certain matters to
the BOM for approval.
WHISTLE BLOWING POLICY
The TNCM Whistle Blowing policy aims to provide an avenue for employees and external parties to
raise concerns and offer reassurance that they will be protected from victimisation for whistle blowing in
good faith.
This policy covers issues where the following may be suspected:
• Corruption;
• Acts of fraud;
• Theft and/misuse of TNCM’s properties, assets or resources; or
• Breach of laws.
No staff is involved in setting his or her own remuneration. Staff remuneration is subject to
remuneration guidelines approved by the BOM.
TNCM discloses in its annual report the annual remuneration of its highest paid staff who each receives
remuneration exceeding $100,000, in bands of $100,000, or the fact that none of its top highest paid
staff receives more than $100,000.
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FINANCIAL MANAGEMENT & CONTROL
The BOM ensures that documented procedures are in place for financial matters in key areas. The
BOM also ensures reviews and enhances monitoring on controls, processes, key programmes and
events.
The BOM reviews and approves an annual budget for TNCM’s plans and regularly monitors financial
performance. The financial statements of TNCM are drawn up in accordance with the Singapore
Financial Reporting Standards (“FRS”).
TNCM discloses its reserves policy in the annual report and does not make any loans.
FUNDRAISING PRACTICES
TNCM has established guidelines on fundraising. These guidelines are based on the best practices set
out by the National Council of Social Service and the Charity Council.
The committee for each fundraising event consists of only TNCM staff. The donors are informed of our
objectives and targets.
RESERVES POLICY
TNCM targets for at least 3 months1 of operating reserves from donations and surpluses generated
through our social enterprise. These reserves will ensure that our ability to serve the community is not
subjected to the vagaries of the economy. As at the end of the financial year, our ratio of reserves to
annual operating expenditure stands at 3 months.
The restricted funds and their purposes are as follows:
• PHOL Fund – refers to the ‘Project Heart of Love’ (PHOL) programme whereby funds are used
for the refurbishments costs of the homes for the elderlies.
• Salaries Support Fund – is donated by the community Foundation of Singapore and is
established to support the salaries of two staff involved in elderly work for a period of two years.
• RASP Fund – refers to the Residential Aftercare Support Programme that is funded by the
Yellow Ribbon Fund and was established to support the daily running of the halfway house for
ex-offenders.
1
Subjected to changes
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DISCLOSURE & TRANSPARENCY
The Conflict of Interest (COI) policy is to be endorsed by the Board. Annually, the Board members and
Management Staff make declarations of actual or potential conflicts of interest to the Board.
It is compulsory for all Board members to make annual declaration of interests, to be signed and
acknowledged by the Executive Director of TNCM and presented to the Board.
At committee meetings, the General Secretary of TNCM will announce potential conflict of interest and
Board members who are faced with a conflict situation are excluded from decision making processes
relating to the matter.
PERSONAL DATA PROTECTION ACT POLICY (PDPA)
TNCM respects and honours our sponsors, donors, partners, volunteers and beneficiaries; their right to
be treated courteously, fairly and have their privacy protected. TNCM is committed to complying with
the Personal Data Protection Act passed by the Singapore Government Parliament in October 2012.
Personal information is given in good faith by sponsors, donors, partners, volunteers and beneficiaries
and will only be used to maintain or enhance their relationship with TNCM. Sponsors, donors, partners,
volunteers and beneficiaries can remove their name from mailing lists upon sending their requests to
TNCM.
TNCM has put in place procedural, physical and electronic means to safeguard the personal
information of our sponsors, donors, partners, volunteers and beneficiaries, and will not rent, exchange
or sell mailing lists of our sponsors, donors, partners, volunteers and beneficiaries to other
organisations.
Information may be kept both in hard copy and/or electronic forms.
DONOR CONFIDENTIALITY
TNCM respects donors’ confidentiality. Donor’s name or other details will not be published in any
corporate collaterals or publications unless permission has been obtained from the donor. TNCM also
respects the donor’s decision to be excluded from the donors list or to restrict the frequency of
solicitations though the use of mailings, email, telephone or other approaches.
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