20171213 WMOA 2017 AGA Minutes V1 - MyCommunity -€¦ ·  ·...

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Minutes of the 2017 Annual General Assembly – Windsor Manor Owners Association 1 Minutes 2017 Annual General Assembly (‘AGA’) – Windsor Manor Owners Association Date: 13/12/2017 Time: 11am Location: Community office, Windsor Manor Attendees: Owners and authorized Proxy Holders, Macro staff Apologies: RERA Circulation: Owners, Board Members, RERA Meeting Aim: Discussion and Approval of the AGA Agenda Agenda 1. Registration Registration of Owners and/or Proxy Appointed Persons. 2. Quorum Establishment of Quorum 3. Opening Remarks Current Board Members Opening Remarks 4. Key Achievements & Challenges Brief presentation by Macro on Key Achievements in 2017 5. 2017 Service Charges Brief presentation by Macro on Service Charge Collection & Receivable in 2017 6. Nominated Board Members Two minute introduction by Board Member nominees (optional) 7. Motion 1 Election of New Board of the Windsor Manor Owners Association 8. 2018 Service Charge Budget Discussion of the proposed 1 Feb 2018 to 31 Jan 2019 Service Charge Budget 9. Motion 2 Approval of the 1 Feb 2018 to 31 Jan 2019 Service Charge Budget 10. Motion 3 Should the 2018 Service Charges not be approved, Owners Association delegates authority to the Board to approve revised Budget. 11. Motion 4 Approval of 2018 Financial Considerations 12. Motion 5 Approval of the 2016 Audited Financial Statement 13. Motion 6 Approval of the 2016 Annual General Assembly Minutes 14. Motion 7 Adoption of the 2017 Association Manager’s Annual Report. 15. Motion 8 Ratification of the appointment of Macro as Association Manager 16. Owners/Board Questions Owners Suggestions & Questions 17. Adjournment AGA Adjourned

Transcript of 20171213 WMOA 2017 AGA Minutes V1 - MyCommunity -€¦ ·  ·...

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Minutes  of  the  2017  Annual  General  Assembly  –  Windsor  Manor  Owners  Association        

 

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Minutes  2017  Annual  General  Assembly  (‘AGA’)  –  Windsor  Manor  Owners  Association  

Date:  13/12/2017   Time:  11am       Location:  Community  office,  Windsor  Manor  

Attendees:       Owners  and  authorized  Proxy  Holders,  Macro  staff  

Apologies:   RERA  

Circulation:     Owners,  Board  Members,  RERA  

Meeting  Aim:   Discussion  and  Approval  of  the  AGA  Agenda    

 

Agenda  1.   Registration   Registration  of  Owners  and/or  Proxy  Appointed  Persons.  

2.   Quorum   Establishment  of  Quorum  

3.   Opening  Remarks   Current  Board  Members  Opening  Remarks  

4.   Key  Achievements  &  Challenges   Brief  presentation  by  Macro  on  Key  Achievements  in  2017  

5.   2017  Service  Charges   Brief  presentation  by  Macro  on  Service  Charge  Collection  &  Receivable  in  2017  

6.   Nominated  Board  Members   Two  minute  introduction  by  Board  Member  nominees  (optional)  

7.   Motion  1   Election  of  New  Board  of  the  Windsor  Manor  Owners  Association  

8.   2018  Service  Charge  Budget   Discussion  of  the  proposed  1  Feb  2018  to  31  Jan  2019  Service  Charge  Budget  

9.   Motion  2   Approval  of  the  1  Feb  2018  to  31  Jan  2019  Service  Charge  Budget  

10.   Motion  3  Should  the  2018  Service  Charges  not  be  approved,  Owners  Association  delegates  authority  to  the  Board  to  approve  revised  Budget.  

11.   Motion  4   Approval  of  2018  Financial  Considerations  

12.   Motion  5   Approval  of  the  2016  Audited  Financial  Statement  

13.   Motion  6   Approval  of  the  2016  Annual  General  Assembly  Minutes  

14.   Motion  7   Adoption  of  the  2017  Association  Manager’s  Annual  Report.  

15.   Motion  8   Ratification  of  the  appointment  of  Macro  as  Association  Manager  

16.   Owners/Board  Questions   Owners  Suggestions  &  Questions  

17.   Adjournment   AGA  Adjourned    

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Minutes  of  the  2017  Annual  General  Assembly  –  Windsor  Manor  Owners  Association        

 

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1. Registration  of  Owners  and/or  Proxy  Appointed  Person  

Registration  of  owners  commenced  at  10.30am  until  11.00am.    Owners  were  present  or  represented  by  a  Proxy  and  were  provided  a  meeting  pack  which  contained  the  Agenda,  Service  Charge  Budget,  Audit  Report,  Macro  Annual  Report  and  Voting  Form.    Establishment  of  Quorum    A  minimum  quorum  of  15%  of  total  units  is  required  to  convene  the  Annual  General  Assembly  (‘AGA’)  and  this  was  achieved  in  the  presence  of  the  Unit  Owners  that  attended  in  person  or  by  way  of  proxy,  listed  as  follows:    

Unit  Owner   Proxy  Holder   Unit  (s)  Bin  Shafar  Holding  LLC   Mr.  Abdul  Aziz  Bin  Shafar   S01,   S02,   S03,   S04,   502,   503,   504,   505,   510,  

704,  715,  717,  719,  805,  808,  809,  914,  1001,  1002,   1009,   1010,   1208,   1209,   1212,   1214,  1308,   1316,   1319,   1403,   1404,   1410,   1411,  1415,   1419,   1420,   1504,   1508,   1509,   1604,  1605,   1608,   1609,   1610,   1611,   1705,   1707,  1708,   1710,   1711,   1803,   1806,   1807,   1904,  1908,   1909,   2002,   2003,   2004,   2005,   2008,  2102,   2104,   2105,   2107,   2108,   2111,   2205,  2206,   2209,   2212,   2302,   2305,   2306,   2307,  2401,   2403,   2406,   2407,   2411,   2501,   2502,  2503,   2504,   2505,   2506,   2507,   2508,     2509,  2510,   2511,   2512,   2601,   2602,   2603,   2604,  2605,   2606,   2607,   2608,   2609,   2610,   2611,  2612.  Total  =  103  Units  or  164,  338  sqft  

Al   Sayyah   Investment  commercial  Projects  LLC  

Mr.  Marwan  Al  Sayyah   S06,  S07,  S08,  507,  509,  702,  707,  919,  1013,  1206,   1210,   1214,   1217,   1305,   1402,   1406,  1407,   1408,   1412,   1413,   1506,   1601,   1606,  1706,   1712,   1804,   1805,   1809,   1906,   2007,  2009,   2106,   2112,   2203,   2207,   2304,   2308,  2310,   2312,   2402,   2409,   2801,   2802,   2803,  2804,   2805,   2806,   2807,   2808,   2809,   2810,  2811,  2812.  Total  =  53  Units  or  83,095  sqft  

Emad   Azmy   &   Hoda  Shaific  

Mr.  Prabhakar  Govind  Raut  

S05,  506,  508,  701,  711,902,  912,  1005,  1207,  1211,   1215,   1304,   1401,   1405,   1409,   1414,  1507,   1607,   1612,   1702,   1704,   1709,   1808,  1905,   1907,   2006,   2101,   2103,   2109,   2110,  2204,   2208,   2301,   2309,   2404,   2405,   2408,  2412,   2701,   2702,   2703,   2704,   2705,   2706,  2707,  2708,  2709,  2710,  2711,  2712  Total    =  50  Units  or  84,108  sqft  

Al  Baraka  Islamic  Bank   Mr.  Mohamed  Al  Mutaweh  

908,  910,  1309,  1310,  1311,  1312,  1313,  1314  Total  =  8  Units  or  8,882  Sqft  

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Minutes  of  the  2017  Annual  General  Assembly  –  Windsor  Manor  Owners  Association        

 

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Mr.  Yousef  Shalabi    

  820  Total  =  1  Unit  or  1,112  Sqft  

 2. A  total  of  215  units  or  341,535  sqft   (68%)  of  Unit  Entitlements  were   represented  at   the  meeting  by  

owners  and/or  their  appointed  proxies.    3. Opening  Remarks    

 The   meeting   was   opened   by   Roger   Ghandour   (‘RG’),   Director   of   Association   Management   at   Mace  Macro   Owner   Association   Management   (‘Macro’)   and   introduced   the   Macro   team   including   Vinoye  Hrudayaswami,   Association   Manager,   Sailesh   Chulani,   Association   Manager   and   Juana   Carungay,  Community   Administrator,   and   welcomed   those   in   attendance   and   advised   the   purposed   of   the  meeting.    RG  presented  the  meeting  agenda  on  the  slide  and  referred  the  audience  to  their  meeting  packs,  which  contained  the  meeting  agenda,  supporting  documents  and  voting  form.    RG   requested   the   board   members   for   the   opening   remarks.   Mr.   Raut   Prabhakar   suggested   that   the  Building   completion   Audit,   statutory   requirement   from   the   Land   Department,   should   be   carried   out  since  the  cost  involved  is  small  compared  to  the  maintenance  cost  of  the  building.    RG  informed  the  unit  owners  that  since  building  completion  audit  is  statutory  requirement  from  RERA  to  get   the  service  charge  budget  approved,  since   last   two  years  the  OA  has  been  submitting  undertaking  letter  to  RERA  that  the  OA  intends  to  completion  this  audit  soon.  

 4. RG  began  with  the  meeting  by  presenting  the  key  achievements  completed  since  the  last  AGA.    

 Operational  Achievements      

• Upgrade  of  Building  Access  Control  System  for  residents  to  access  the  Pool,  Gym  and  Parking  Lobby  areas.  

• New   Parking   Gate   Barrier   Anti-­‐Pass-­‐back   System   installation   and   programming   completed.   The  residents  will   require  same  parking  access  card  to  either  enter  or  exit   the  building  with   their  cars.  The  purpose  of  this  new  gate  barrier  system  was  to  avoid  the  residents  sharing  parking  access  cards,  avoid  tailgating  which  will  affect  other  residents.  

• Mr  Raut   Prabhakar   inquired   if  multiple   cars   can   enter   the  building  using   the   same  parking   access  card.  RG  informed  the  owners  that  car  which  used  the  access  card  earlier  to  enter  the  parking  area  needs  to  exit  the  parking  areas  first  to  re-­‐enter  using  the  same  parking  access  card.  

• RG   further   informed   the  unit  owners   that   for   the  new  parking  barrier   system  Macro  had  an   issue  with  the  previously  appointed  contractor  M/s  Nigma  Lifts   Installation  &  Maintenance  Co.,  LLC,   the  agreement  has  been   terminated.  OA  has   received  AED  11,900   from  total  AED  17,700  paid  as  50%  advance  amount  and  the  amount  pending  to  recover  is  AED  5,800  which  is  due  to  the  access  cards  which  Macro   has   collected   almost   95%   of   the   parking   access   cards   from   the   residents.   The   new  parking  gate  barrier  has  been  in  operations  and  working  properly.  

• As  part  of  our  Community  Safety  Initiatives,  there  was  a  requirement  to  replace  Gas  Leak  Detectors  and   connection   hose   inside   every   apartments,   the   OA   decided   as   a   community   need   to   do   it   on  

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Minutes  of  the  2017  Annual  General  Assembly  –  Windsor  Manor  Owners  Association        

 

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behalf  of  the  home  owners  as  it  would  have  been  more  difficult  to  ask  every  owner  to  do  the  work  for  their  own  and  others  safety.  

• Mr.   Raut   Prabhakar   inquired   if   there   is   any   given   life   of   these   equipment’s   which   were  recommended  to  be  replaced.  RG  informed  the  unit  owners  that  the  give  life  of  these  equipment’s  is  for  5  years.  Since  it  has  now  been  5  years  since  the  building  was  constructed  and  handed  to  the  unit  owners,   hence   it  was   found  necessary   to   replace   these   gas   equipment’s.   The  OEM  manuals  were  checked  which  were   found  correct.  The  cost  of   replacing   the  gas  detector  and  connection  hose   is  AED  46,863.93  and  it  was  discussed  in  the  previous  board  meeting  that  we  will  be  recovering  these  charges  back  from  the  unit  owners  in  2018  budget.  

• Fire  Alarm  System  master  control  system  replacement  and  programming  completed  successfully.  

• As   part   of   Community   Safety   Initiatives,   additional   parking   bollards,   Mirrors   and   speed   humps  installed  in  the  parking  area.  

• Swimming   Pool   tiles   replaced  with   new   technology  were  we   don’t   have   to   empty   the   pool   using  special  water  proof  glue.  

• RT  Floor  water  feature  underwater  lamps  replacement  completed.  

• RT  landscaping  area  curb  stones  repaired.  

• Supply  and  Installation  of  Pool  Chemical  Dosing  system    

• Supply  installation  of  NRV  for  Jockey  Pump  

 Financial  Achievements      

• Since  last  few  years  OA  has  been  maintaining  a  very  high  service  charge  rate  of  about  96%  

• As  of  12  December  2017,  there  are  7  apartments  with  outstanding  service  charges  out  of  which  two  apartments  501  &  703  are  repossessed  by  Dubai   Islamic  Bank  and  their   recovery  department   is   in  contact  with  the  OA  inquiring  the  outstanding  amount.  

• Post  Meeting   update:   Outstanding   Service   charges   for   apartment   501   was   paid   by   Dubai   Islamic  Bank  for  AED  120,469.65  after  the  board  agreed  to  withdraw  the   late  payment  penalty  charges  of  AED  33,724.59  

• Expenditure  was  AED  4,219,035  as  of  30  Nov  2017  

• Cash  in  the  bank  stood  at  AED  9,847,603  as  of  30  Nov  2017  

• One  of  the  unit  owner  inquired  how  much  amount  is  planned  by  OA  to  invest.  RG  informed  the  unit  owners  that  the  tentative  AED  7m  is  planned  for  investment  is  AED  5m  for  long  term  3  year  bond,  AED   1m  with   24  month   bond   and   another   AED   1m  with   6   month   bond.   The   reason   why  Macro  recommends   different   maturity   and   liquidity   in   case   OA   requires   the   money   to   attend   any  emergencies  or  community  improvements.  Balance  amount  will  be  kept  in  the  bank  as  General  fund  to  look  after  day  to  day  expenses.    

 

 

 

 

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Minutes  of  the  2017  Annual  General  Assembly  –  Windsor  Manor  Owners  Association        

 

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Health,  Safety  &  Environment  Achievements    

• Replacement  of  Fire  Alarm  Control  Panel  (‘FACP’)  loop  

• Elevator  3rd  party  testing  and  certification  passed;  load  test  satisfactory    

• Rectification  of  faulty  emergency  and  exit  lights  

• Mock-­‐up  -­‐  Fire  Drill  conducted  successfully.  RG  informed  that  this  Fire  Drill  is  planned  every  year  to  try   to  educate   the   residents  on   the  quickest  exit  points,  procedures  which   the   residents  needs   to  understand  in  case  they  leave  the  building  in  emergency  situation.  Also  this  allows  the  Macro  to  see  that   all   system   responds   to   the   situation   correctly   and   lessons   to   be   learnt.   Feedback   form   is  distributed  to  all  residents  who  participate   in  the  fire  drill   to  tell  Macro  if  they  have  heard  the  fire  alarm  sounds   in  their  apartment,  did  they  face  any   issues  or  obstacles  while  they  were  evacuating  the  building  via  the  staircase.  All   this   information  allows  Macro  and  the  FM  Service  Provider  to  be  well  prepared  in  advance  in  case  of  the  real  emergency  event.    

• Servicing  of  Firefighting  nozzle  and  hose  reel  

• Rectification  of  Firefighting  wet  riser  supply  pipe  line  

• Supply  and  Installation  of  Elevator  Emergency  Landing  Device    Energy  Saving  Achievements    

• One   of   the   great   achievements   this   year   was   our   focus   on   reducing   energy   consumption   and  expenditure,  which   impacts   the   annual   service   charge   budget.   During   2015,   an   Energy   Audit  was  conducted  by  Greentech  whereby  11  energy  conservation  measures  (ECMs)  were  recommended  out  of  which   the  Owners  Association  has   implemented  nine  of   them  during   the   first   quarter  of   2016;  two   ECMs   were   not   implemented   as   they   required   a   more   significant   investment   and   would   be  considered  in  future.  RG  presented  the  table  of  ECMs  and  a  description  of  each  ECM.  

   

 

 

 

 

 

 

 

 

 

 

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Minutes  of  the  2017  Annual  General  Assembly  –  Windsor  Manor  Owners  Association        

 

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• RG  informed  the  unit  owners  some  of  the  recommended  ECM  required  investment  while  few  others  required  behavioral  changes  by  the  maintenance  team  like  changing  the  operational  hours.  One  of  the   recommended   ECM   which   required   investment   was   replacing   all   CFL   lights   to   LED   lights   in  common  area  which  has  been  completed  in  2017.  RG  informed  that  the  unit  owners  that  next  team  in   enhance   further   energy   saving   would   be   installation   of   the  motion   sensors   in   parking   area   as  currently   the   all   lights   are   switch   on   during   night   time.  During   the   last   board  meeting  which  was  approved  and  will  be  considered  in  2018  budget.  

• Based   on   the   ECMs   implemented,   RG   presented   how   they   have   translated   into  monetary   savings  with  presentation  of  DEWA  and  Empower  monthly  charges  charts   in  2017  versus  2016  &  2015,  as  follows:  

 

 

 

 

 

 

 

 

 

 

 

 

• DEWA  charges  for  the  common  areas  decreased  by  3.2%  or  AED  39,618  in  2016  compared  to  2015  and   the   charges  were   further   decreased  by   21%  or  AED  210,676  between   February   to  November  2017  compared  to  same  period  in  2016.  

 

                   

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Minutes  of  the  2017  Annual  General  Assembly  –  Windsor  Manor  Owners  Association        

 

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• Following   is   the   Empower   (Chilled   Water)   Energy   savings   achieved   in   2017   compared   to   the  expenditure  in  2016  &  2015  

 

 

 

 

 

 

 

 

 

 

 

• Empower  charges  for  common  areas  decreased  by  22.1%  or  AED  390,651  in  2016  compared  to  2015  and  further  reduced  to  14.9%  or  AED  178,896  from  February  to  November  2017  compared  to  same  period  in  2016.  

• DEWA  and  Empower  forecast  has  been  reflected  in  2018  budget  in  terms  of  lower  expenses  for  utility  charges.  

 Key  Challenges  in  2017  included:  

• RT  Floor  water  features  new  drain  line  installation.  Currently  manually  is  being  attended  for  the  time  being.  

• Typical  floor  riser  valve  rectification  

• Rectification  of   Faulty  Corridor   Lighting  Control   Systems  as   few   sensors   in   the  apartment   corridor  has  been   identified  as  faulty  due  to  which  the   lights   in  the  corridor  as  kept  on  all   the  time.  Macro  invited  few  specialists  to  check  the  issue.  The  original  equipment  manufacturer  (OEM)  is  refusing  to  do  a  site  visit  without  being  paid  AED  7,000  for  an  initial  site  visit;  to  which  the  OA  cannot  accept.    

• Common  area  Site  Plan/JOPD  finalization  –  P1  Extra  Parking  Classification  

• P5  Parking  Ramp  Leakage      

• Domestic  water  riser  leakage  rectification-­‐  Various  Floor    

• Replacement  of  ACP  Cladding  fire  rated  

 

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Community  Upgrades:  

RG  presented  few  photos  of  the  community  improvements  like    

• Installation  of  new  bollards  at  main  driveway  entrance  and  drop  off  area    

• Replacement  of  Swimming  Pool  and  Kids  Pool  Dosing  System  

• Replacement  of  Glass  door  at  P1  Level  

• Rectification  of  the  Fire  Pump  piping  support  

• Replacement  of  Entrance  pots  and  plants  

• Replacement  of  water  feature  lights  

• Replacement  of  Pool  underwater  tiles  using  waterproof  glue  technology.  

 5. 2017  Service  Charge  Collection  &  Receivables  

 RG  presented  the  Owners  Association’s  financials:    The  following  chart  presents  the  annual  service  charge  collection  rate  for  the  last  three  financial  years  and  up  to  30  November  2017:    Service  Charge  Collection  Rate,  February  –  November  2017,  AED        

                           

• RG   informed   that   income   in   the   form  of   service   charges   from  homeowners   had   remained   steady  with  the  average  collection  rate  of  96%  for  the  year  ending  31  January  2017.  

• The  collection  rate  from  the  current  invoiced  period  (i.e.  1st  August  2017  –  31  January  2018)  as  of  30  November  2017  was  96.9%.  

 

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• RG  informed  the  unit  owners  following  collection  strategies  are  deployed:  

• Email  reminders  • SMS  reminders  • Telephone  reminders  • Transparency  • Name  and  shame  notice  in  the  elevators  and  lift  lobby  • Meetings  with  Owners    • Late  Payment  Fees    • Denial  of  Non-­‐Essential  Services:  

• Move  In/Out  NOC    • Property  Transfer  NOC  • Replacement  of  lost/damaged  Access  Cards    

• RG   then  presented   the  Outstanding  Receivables   chart,   the   amount   of   overdue   service   charges   by  owners,  for  the  last  three  financial  years.  

 

   

                 

• Outstanding  Receivables  represents  the  accumulated  service  charges  that  have  not  been    paid   by  homeowners  during  the  period  noted  in  the  chart  

• The   outstanding   service   charge   receivables   as   of   end   of   November   2017   was   AED   501,430.71   of  which  around  AED  250,000  belongs  to  apartment  501  &  703;  both  these  apartments  are  currently  possessed  by  Dubai  Islamic  Bank  due  to  non  payment  of  their  mortgages  by  the  original  unit  owners    

• Main   reasons   for   delay   in   payment   are   due   to   financial   constraints   and   cash   flow   by   some   unit  owners    

               

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• RG  presented  the  Owners  Association’s  annual  expenditure  for  2017:  

     

 

                     

• One  of  the  unit  owner  the  expenses  is  around  AED  5-­‐6m  per  year,  the  cash  available  in  the  bank  is  AED  9.8m,  why  does  the  OA  require  so  much  money.  Mr.  Raut  Prabhakar  informed  the  unit  owner  that  major  portion  of  the  cash  in  bank  belongs  to  reserve  fund  which  has  been  accumulated  in  past  few  years  in  term  of  reserve  fund  collection  or  savings.  These  funds  will  be  used  in  case  there  is  any  major  equipment  to  be  replaced  in  the  building.  

• Mr  Raut   suggested   that   if  we  have   surplus   from   the   service   charges   for  a  particular   financial   year  then  OA  should  adjust  the  subsequent  year  reserve  fund  so  that  the  overall  service  charge  for  the  unit  owners  will  drop.  

• RG  informed  the  audience  that  as  per  the  recent  reserve  study  conducted  for  Windsor  Manor  Tower,  there  is  a  shortfall  of  required  reserves  as  not  enough  reserve  funds  were  collected  during  the  first  4  years  since  handover.      

 RG  presented  the  Owners  Association’s  bank  account  balances  as  of  30  November  2017  

 

 

 

 

 

 

 

 

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• RG  informed  the  unit  owners  that  the  bank  account  balances  is  going  steadily  which  is  good  sign.  In  2018,  the  OA  plans  to  invest  a  portion  of  these  funds  under  Islamic  Sharia  Compliance  for  purpose  of  generating   additional   income   to   the   community,   which   in   turn   can   be   used   towards   community  upgrades  and/or  reducing  future  service  charges.    

• RG  presented  the  unit  owners  following  indicative  profit  rates  from  various  banks  for  investment  of  AED  1m  

 

   

 

 

 

 

 

 

 

 

• RG   informed   that   Macro   had   checked   the   profit   rate   offer   from   National   Bonds   and   they   have  offered  two  types  of  investments:  

• Term  Bond  –  offering  2.25%  to  3.10%  fixed  • Savings  Bond  which  is  variable  –  offering  2.00%  to  2.50%  variable  plus  bonuses  

 

Term   1  Year   2  Years     3  Years  

Expected  Profit   2.25%  p.a.   2.50%  p.a.   3.10%  p.a.  

Profit  pay-­‐out  frequency   Quarterly   Quarterly   Quarterly  

Locking  Period   3  months     3  months     3  months    

 

• Mr.  Raut  Prabhakar  suggested  to  check  with  First  Gulf  Bank  (currently  First  Abu  Dhabi  Bank  –  FAB)  because   they   offer   good   returns.   RG   further   requested   if   somebody   at   ASGC   can   reach   out   to  different   banks   as   ASGC   have   good   relations  with   these   banks  who  may   be   offer  more   attractive  returns.    

• Mr.   Raut   Prabhakar   informed  during   the  meeting   that   FAB   is   offering   two   kinds   of   investments   –  Deposits  and  Bonds.  RG  informed  that  during  the  last  board  meeting  it  was  decided  that  the  amount  would  be  invested  in  deposits  and  not  in  bonds  as  deposits  are  considered  as  save  investments.    

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 6. Nominated  Board  Members  

• RG  proceeded  to  the  next  section  of  the  Agenda  and  presented  the  list  of  board  members  nominees  who   intend  to  stand  for  election  for  the  2018  –  2019  Owners  Association  Board.  Owners  who  had  indicated   their   intention   to   run   for   the   Board   had   completed   the   Board   Nomination   Form   and  submitted  it  to  Macro  prior  to  the  meeting.  

• Below   is   the   list   of   the   nominees   that  were   requested   to   give   an   optional   2-­‐minute   presentation  about  why  they  should  be  elected  and  how  they  can  contribute  the  community  by  representing  the  owners  or  the  Owners  Association  Board.  

• Mr  Raut  Prabhakar  introduced  to  the  unit  owners  and  informed  that  their  objective  is  to  take  care  of  the  unit  owners  and  to  monitor  the  expenses  of  various  maintenance  being  done  in  the  building.  To  monitor   the   building   management   in   the   interest   of   the   building   owners.   To   participate   in   the  innovative   ideas   like   energy   savings   and   receive   feedback   from   the   unit   owners   and   accordingly  address  those  points.  Make  sure  that  all  local  authorities’  compliance  have  been  fulfilled.  

    Board  Member  Nominee:  

Board  Member  Nominee   Unit  #  

Mr.  Abdul  Aziz  Bin  Shafar   505  

Mr.  Prabhakar  Govind  Raut   506  

Mr.  Marwan  Al  Sayyah   507  

Mr.  Mohamad  Al  Mutaweh   1309  

 

7. Motion  1:  Simple  Resolution  –  Election  of  the  Windsor  Manor  Owners  Association  Board  

RG   advised   four   board  member   nominations   were   received   prior   to   the  meeting   and   explained   the  RERA  regulations  including  having  a  minimum  of  five  board  members  with  a  maximum  of  seven  board  members  and  three  reserve  members.  RG  further  explained  to  the  audience  that  each  Owner  cannot  be  represented  by  one  more  than  one  seat  on  the  board.  

The  following  Board  Member  nominees  received  the  below  votes:    

• Mr.  Abdul  Aziz  Bin  Shafar     215  votes  • Mr.  Marwan  Al  Sayyah       215  votes  • Mr.  Prabhakar  Govind  Raut     215  votes  • Mr.  Mohamed  Al  Mutaweh     215  votes  

 215  votes  were  received  towards  Motion  1  a  unanimous  vote  towards  each  nominee,  representing  a  unanimous   vote;   therefore   the   above   members   were   elected   to   the   2018   –   2019  Windsor   Manor  Owners  Association  Board.  

     

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8. Discussion  of  the  Proposed  1  Feb  2018  –  31  Jan  2019  Service  Charge  Budget    RG  opened  the  discussion  of  the  proposed  service  charge  as  follows:    

   RG  presented  the  breakup  of  the  proposed  1  Feb  2018  to  31  Jan  2019  Service  Charge  Budget:      

                                                     

Fund% AED AED/sqft% % AED AED/sqft% % AED AED/sqft% %General'Fund' 70,012.48 5.83'''''''''' 65% 5,914,387.52 11.94'''''''''' 79% 5,984,400.00 11.79 79%Reserve'Fund' 38,460.59 3.20'''''''''' 35% 1,586,539.41 3.20'''''''''''' 21% 1,625,000.00 3.20'''''''' 21%Total%Annual%Service%Charge% 108,473.07 9.03%%%%%%%%%% 100% 7,500,926.93 15.14%%%%%%%%%% 100% 7,609,400.00 15.00%%%%%% 100%

Budget%Summary% AED% AED/sqft% % AED% AED/sqft% % AED AED/sqft% %Services' 30,522.33 2.54'''''''''' 28% 1,361,877.67 2.75'''''''''''' 18% 1,392,400.00 2.74'''''''' 18%Maintenance' 20,394.76 1.70'''''''''' 19% 1,064,805.24 2.15'''''''''''' 14% 1,085,200.00 2.14'''''''' 14%Utilities'A'DEWA' 0.00 A'''''''''''' 0% 1,200,000.00 2.42'''''''''''' 16% 1,200,000.00 2.36'''''''' 16%Utilities'A'District'Cooling'' 0.00 A'''''''''''' 0% 1,500,000.00 3.03'''''''''''' 20% 1,500,000.00 2.96'''''''' 20%Management' 6,873.20 0.57'''''''''' 6% 283,526.80 0.57'''''''''''' 4% 290,400.00 0.57'''''''' 4%Insurance' 3,384.53 0.28'''''''''' 3% 139,615.47 0.28'''''''''''' 2% 143,000.00 0.28'''''''' 2%Master'Community' 3,715.88 0.31'''''''''' 3% 153,284.12 0.31'''''''''''' 2% 157,000.00 0.31 2%Less:'Additional'Rental'Income' A1,704.10 (0.14)''''''''' A2% A70,295.90 (0.14)''''''''''' A1% A72,000.00 (0.14)''''''' A1%VAT 6,825.87 0.57'''''''''' 6% 281,574.13 0.57'''''''''''' 4% 288,400.00 0.57'''''''' 4%Total%General%Fund% 70,012.48 5.83%%%%%%%%%% 65% 5,914,387.52 11.94%%%%%%%%%% 79% 5,984,400.00 11.79%%%%%% 79%Reserve'Fund' 38,460.59 3.20'''''''''' 35% 1,586,539.41 3.20'''''''''''' 21% 1,625,000.00 3.20''' 21%Total%Annual%Service%Charge% 108,473.07 9.03%%%%%%%%%% 100% 7,500,926.93 15.14%%%%%%%%%% 100% 7,609,400.00 15.00 100%

Retail' Residential' Total

Services  ,  18.3%  

Maintenance  ,  14.3%  

Uklikes  -­‐  DEWA  ,  15.8%  Uklikes  -­‐  District  

Cooling  ,  19.7%  

Management  ,  3.8%  

Insurance  ,  1.9%  

Master  Community  ,  

2.1%  

Addikonal  Income  ,  -­‐0.95%  

Vat,  3.79%  

Reserve  Fund  ,  21.36%  

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RG  presented  the  budget  Comparison  –  Year  on  Year,  AED/sqft:      

   RG  presented  the  budget  Comparison  –  Year  on  Year,  AED:  

                                                     

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Key  changes  in  proposed  Service  Charge  Budget    VAT  (Value  Added  Tax)  

Addition  of  5.0%  value  added  tax  (VAT)  on  Services,  Maintenance,  Management,  Insurance,  Utilities  and  Master  Community  budget  items  as  per  new  law    

FM  Services     Reduced  Budgeted  amount  as  per  2017/2018  contract  and  actuals  

Utilities  -­‐  DEWA  &  Empower  

Reduced  Budgeted  amount  based  on  actuals  without  cushion;  ECM  Savings    

Additional  Income      

Reduced  Budgeted  amount  due  to  loss  of  Media  World  Wall  Banner  Agreement  

Strata  Insurance      

Increase  as  per  2017  actual    

 2018  Other  Financial  Considerations      During  the  2018  financial  year,  the  Owners  Association  may  undertake  some  or  all  of  the  below  items  as  and  when  deemed  necessary.      The  below  items  represent  the  best  quote  received  to  date  for  consideration  at  the  2017  Annual  General  Assembly  as  agreed  by  the  Board:                            

9.     Motion   2:   Simple   Resolution   –  Approval   of   the   1   February   2018   to   31   January   2019   Service   Charge  Budget  at  the  net  rate  of  AED  15.00/Sqft    The  proposed  service  charge  budget  was  submitted  as  part  of  the  AGA  Notice  and  in  the  meeting  packs  provided  to  owners  at  the  meeting.  Owners  were  requested  to  vote  on  approving  the  proposed  service  charge  budget  as  per  the  requirements  of  Law  No.27  of  2007  Concerning  Jointly  Owned  Properties  in  the  Emirate  of  Dubai.    Yes     :  215  votes    No     :  0  votes    

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Abstain   :  0  votes    215   votes   were   received   towards   Motion   2,   representing   a   unanimous   vote   to   proceed   with   the  motion.    

10.     Motion  3:  Should  the  2018  Service  Charge  not  be  approved,  Owners  Association  delegates  authority  to  the  Board  to  approve  revised  Budget  

 Yes     :  215  votes    No     :  0  votes    Abstain   :  0  votes.    215   votes   were   received   towards   Motion   3   representing   a   unanimous   vote   to   proceed   with   the  motion.  

 11. Motion  4:  Approval  of  the  2018  Other  Financial  Considerations  

 Yes     :  215  votes    No     :  0  votes    Abstain   :  0  votes    215   votes   were   received   towards   Motion   4,   representing   a   unanimous   vote   to   proceed   with   the  motion.    

12. Motion  5:  Approval  of  the  2016  Audited  Financial  Statements    

Yes     :  215  votes    No     :  0  votes    Abstain   :  0  votes    215   votes   were   received   towards   Motion   5,   representing   a   unanimous   vote   to   proceed   with   the  motion.    

13. Motion  6:  Approval  of  the  2016  Annual  General  Assembly  Minutes    Yes     :  215  votes    No     :  0  votes    Abstain   :  0  votes  

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Minutes  of  the  2017  Annual  General  Assembly  –  Windsor  Manor  Owners  Association        

 

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 215   votes   were   received   towards   Motion   6,   representing   a   unanimous   vote   to   proceed   with   the  motion.  

   

14. Motion  7:  Adoption  of  the  2017  Association  Manager’s  Annual  Report    

Yes     :  215  votes    No     :  0  votes    Abstain   :  0  votes    215   votes   were   received   towards   Motion   7,   representing   a   unanimous   vote   to   proceed   with   the  motion.    

15. Motion  8:  Ratification  of  appointment  of  Mace  Macro  as  Owner  Association  Manager    Yes     :  215  votes        No     :  0  votes  

 Abstain   :  0  votes    215   votes   were   received   towards   Motion   8,   representing   a   unanimous   vote   to   proceed   with   the  motion.    

16.        Questions  and  Answers    

• Mr.  Raut  Prabhakar  suggested  to  check  with  Federal  Tax  Authorities  (FTA)  that  since  the  OA  is  not  yet  registered  with  Dubai  Land  Department,  if  the  OA  requires  VAT  registration  because  the  service  providers  will  be  charging  the  OA  VAT  as  per  the  FTA  requirement  and  similarly  if  OA  is  obliged  to  bill  the  VAT  charges  to  the  unit  owners.  

• RG  pointed  out  that  due  to  VAT  impact  on  the  Reserve  Fund  which  OA  has  been  building  has  been  accounted  without  5%  VAT   so   in   future  whenever  OA  needs   the   replace  any  equipment   from   the  reserve   fund  on  which  5%  VAT  will   be  applied  which  OA  didn’t  budget   for   this  5%  VAT   in   reserve  fund  prior  2017,  so  this  is  the  shortfall  which  OA  might  need  to  reconsider  for  the  future.  

• Mr.   Abdulaziz   Bin   Shafar   suggested   that   regarding   the   exterior   cladding   replacement;   OA   should  wait   until   there   are   clear   guidelines   either   from   RERA   or   Dubai   Civil   Defense.   RG   suggested   that  Macro   will   invite   proposal   for   the   vendors   approved   by   Civil   Defense   for   the   replacement   of  cladding.  

Mr.  Marwan  Al  Sayyah  suggested  in  the  meeting  that  there  could  be  a  need  to  appoint  a  consultant.  

• Mr.   Mohammad   Al   Mutaweh   suggested   conducting   a   satisfaction   survey   from   unit   owners   and  occupants  (tenants).  RG  informed  that  such  survey  was  conducted  in  2016.  RG  informed  that  Macro  would  conduct  a  resident  satisfaction  survey  in  2018.  

 

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Minutes  of  the  2017  Annual  General  Assembly  –  Windsor  Manor  Owners  Association        

 

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17.          Adjournment    Macro  and  the  Board  thanked  everyone  for  their  attendance  and  participation.    Appreciation  was  shown  by  owners  and  proxy  holders.    The  meeting  was  adjourned  at  12:15pm.      Board  Approval  –  AGA  Minutes  –  13  December  2017  at  11:00am,  Community  Office,  Windsor  Manor  

 

Name   Title     Signature  

Mr.  Abdul  Aziz  Bin  Shafar   Chairman  

 Mr.  Marwan  Al  Sayyah   Board  Member  

 Mr.  Prabhakar  Govind  Raut   Board  Member    

Mr.  Mohammad  Al  Mutaweh   Board  Member