2017 One Metric to Rule Them All: Effectively Measure Your Teams without Subjugating Them by Cheryl...
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Transcript of 2017 One Metric to Rule Them All: Effectively Measure Your Teams without Subjugating Them by Cheryl...
![Page 1: 2017 One Metric to Rule Them All: Effectively Measure Your Teams without Subjugating Them by Cheryl Hammond](https://reader033.fdocuments.in/reader033/viewer/2022051521/5a6622e17f8b9ad5138b4a31/html5/thumbnails/1.jpg)
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one metric to rule them all@bsktcase #onemetric
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a7VÏj 9t#P2z1`N= q`VzD t2RzGj# 1aF5jxY`BiV @w8z1ziE`Ë
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one metric to rule them alleffectively measure your teams without subjugating them
Cheryl Hammond
CTO, Peak Medical Technologies @bsktcase
![Page 4: 2017 One Metric to Rule Them All: Effectively Measure Your Teams without Subjugating Them by Cheryl Hammond](https://reader033.fdocuments.in/reader033/viewer/2022051521/5a6622e17f8b9ad5138b4a31/html5/thumbnails/4.jpg)
agreements and asks
@bsktcase #Agile2017 #onemetricTweet your feedback and questions during and after and whenever
http://sched.co/ATZySubmit your feedback please please please
![Page 5: 2017 One Metric to Rule Them All: Effectively Measure Your Teams without Subjugating Them by Cheryl Hammond](https://reader033.fdocuments.in/reader033/viewer/2022051521/5a6622e17f8b9ad5138b4a31/html5/thumbnails/5.jpg)
law of two feet
@bsktcase #onemetric
jyE W 1ë N e~V1
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agendaIntro, logistics, agreements
Responsible use of metrics
A practical approach to metrics
Characteristics of and a framework for metrics
One metric to rule them allClose
@bsktcase #onemetric
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me
Cheryl Hammond~20 years’ experience in software
development, exec leadership, and
organizational transformation
Passionate about agile, lean, and
making software delivery humane;
not afraid to look silly doing it
Fourth-generation Seattleite
College recruiter & mentor; traveler;
bolonka lover; genealogist; feminist
@bsktcase #onemetric
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“Managers who don’t know how
to measure what they want
settle for wanting what they can measure.”
Russell L. Ackoff
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@bsktcase #onemetric
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why notoÌ 51
@bsktcase #onemetric
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@bsktcase #onemetric
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“If you give a manager a numerical target,
[s]he’ll make it even if [s]he has to
destroy the company in the process.”
W. Edwards Deming
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@bsktcase #onemetric
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exercisezF|7VziT
@bsktcase #onemetric
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whato1D
@bsktcase #onemetric
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measuring the invisible
True MetricWhat you should measure
Proxy MetricWhat you can measure
@bsktcase #onemetric
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do you know what your proxy is?
@bsktcase #onemetric
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characteristics of effective metrics
Comparable
Honest
Actionable
Simple
@bsktcase #onemetric
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exercisezF|7VziT
@bsktcase #onemetric
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whoo N
@bsktcase #onemetric
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audiences
InternalSimple
Actionable
Honest
ExternalSimple
Comparable
Honest (?)
@bsktcase #onemetric
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“Any observed statistical regularity
will tend to collapse once pressure is placed
upon it for control purposes.”
Goodhart's Law
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@bsktcase #onemetric
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power dynamics
matter
@bsktcase #onemetric
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compare teams… to themselves
Growth & trends Ratios & proportions
@bsktcase #onemetric
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exercisezF|7VziT
@bsktcase #onemetric
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how9y
@bsktcase #onemetric
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lean and agile metrics are simple
Metrics aren’t freeTime to collect
Time to tabulate
Time to pretty up
Tools
Morale
Be sure the benefit justifies the cost!
@bsktcase #onemetric
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one metric to rule them all
1t%È 1 N e~V2waD
@bsktcase #onemetric
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one metric to rule them all
Time to Feedback
@bsktcase #onemetric
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time to feedback metrics
TrueMean time to stakeholder feedback
Lead time
Cycle time
ProxyWait time
Touch time
Work in process (WIP)
Queue length
MTTR⁴
Realize, Recover, Repair, Remediate
Code coverage
Escaped bug rate
@bsktcase #onemetric
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exercisezF|7VziT
@bsktcase #onemetric
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whyoÌ
@bsktcase #onemetric
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evidence-based agility
@bsktcase #onemetric
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evidence-based planning
@bsktcase #onemetric
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wrap-upy7qD=qJ
@bsktcase #onemetric
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resources
http://www.dafont.com/tengwar-annatar.font2yN5j N2# @ e7~V 1xRPy6E 5#P1D6E e1Np
https://www.jenshansen.com/pages/online-
english-to-elvish-engraving-translatortzDÊ nÍyN6 yN5 zëiV1 B5w#jL jRrdT 5%8z7qG1 B5+
@bsktcase #onemetric
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agreements and asks
@bsktcase #Agile2017 #onemetricTweet your feedback and questions during and after and whenever
http://sched.co/ATZySubmit your feedback please please please
@bsktcase #onemetric
![Page 36: 2017 One Metric to Rule Them All: Effectively Measure Your Teams without Subjugating Them by Cheryl Hammond](https://reader033.fdocuments.in/reader033/viewer/2022051521/5a6622e17f8b9ad5138b4a31/html5/thumbnails/36.jpg)
3zDp nÍyNÁ
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thank you!
Cheryl Hammond
CTO, Peak Medical Technologies @bsktcase
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one metric to rule them all@bsktcase #onemetric