2017 Millennial Survey American Chamber of Commerce, South Africa

May 2017

Introduction

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“A turbulent 2016-punctuated by terror attacks in Europe, Brexit and

fractious US presidential election appears to have rattled Millennials

confidence”

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30% 26%20% 23%

-100%

-75%

-50%

-25%

0%

25%

50%

75%

100% Financially better off

Happier

% balance expecting to be better off / happier than their parents

South Africa Global

Education, skills and training

26%

Healthcare / disease prevention

22%

Given recent significant events, it seemed timely to gather the perspectives of millennials on a broad range of issues

2014 Economy 2015 Economy 2016 Economy 2017 Economy 2017 Economy

Economic, Political and Social Outlook

Figure 1 Figure 2

Business as a source of change

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They focus on their own agendasrather than considering the wider

They behave in an ethical manner Their leaders are committed to helping improve society

In 2016

80% of South African millennials

say businesses have a positive

impact on the wider society in which

they operate

Global

In 2017

84% of South African millennials

say businesses have a positive

impact on the wider society in which

they operate

Figure 3

Get Personally Involved

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…of Millennials in South Africa feel ‘enabled to contribute to charities / good causes at work’

64%

…compared with 54% globally

Business needs to communicate better and to provide opportunity to engage more in social issues, if millennials are to look more favourably

upon businesses’ corporate responsibility activities

Figure 4

Increasing Loyalty and a Desire for Loyalty

Figure 5

Global South Africa

Figure 6

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% who would prefer full time vs freelance employment…

Q4. If you had a choice how long would you stay with your current employer before leaving to join a new organisation or do something different? Q35. If youhad a choice and assuming that each would earn you a similar amount of money, which of the two ‘options’ would you prefer? Base: South Africa 200; Global7900

…of Millennials would prefer full time / permanent employment

56%

…of Millennials would prefer freelance / consultative employment

65%GlobalSouth Africa

43% 31%GlobalSouth Africa

84% of South African millennials report some degree of flexible work in their organisations

39% of South African millennials report to work in flexible work environments

Flexible Work Organisations

Flexible Work Organisations

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The greater deployment of flexible working, the greater the impact

Figure 7

Automation: Threats

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40%

44%

53%

51%

see automation

posing a threat to

their jobs;

believe there

will be less

demand for

their skills

believe they

will have to

retain skills

see the

workplace

becoming

more

impersonal

and less

human

Perceived opportunities for personal development higher in sectors expecting less impact on job availability

Automation Opportunities

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Figure 8

Questions?

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